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aus 699 Kritiken
  • Hotel Zustand/Sauberkeit 6,8
  • Einrichtungen 5,9
  • Lage 8,7
  • Zimmerkomfort 6,9
  • Mitarbeiter 6,9
  • Preis-Leistung 6,6
  • Verpflegung 6,2
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Peter S. aus Australien
Buchte eine Übernachtung im April 2016
Gods but not good but good
A bit run down but room was clean and spacious. Got stuck in the lift but they got me out. The room card failed to register constantly so had to up and down to the reception which was a pain. Could not use the lift without it. Breakfast was typical business hotel fare. Fitness centre doubled as a sauna - no aircon or ventilation and the equipment was very dodgy. Proximity to shopping was awesome.
Bewertet am 20 April 2016

Putu S. aus Indonesien
Buchte März 2016 2 Übernachtungen
nice hotel
a very nice hotel and view for couple, near to tunjungan plaza by walk, and u can see all the city of surabaya from this hotel
Bewertet am 13 April 2016

Mohd R. aus Singapur
Buchte April 2016 2 Übernachtungen
Flow of tap water and shower is not good at all.
Need to improve. Staff was pleasant . Overall not really value for money.
Bewertet am 07 April 2016

Micko K. aus Indonesien
Buchte eine Übernachtung im März 2016
No coment
No coment
Bewertet am 05 April 2016

David H. aus Australien
Buchte März 2016 2 Übernachtungen
1. On check in made to wait long time with no seating. staff sorry. 2. Male staff inside and outside continuously ogling my wife. 3. On getting to 8 floor then waking to room the room cards not working, on every time but the very last time?...staff sorry. 4. Staff making excessive noise at all hours. 5. Staff banging on door and trying to open from 8am to 10 am..staff sorry. 6. Shower and taps useless, water not working then makes big noise and shoots out. 7. Cannot turn lights out in room x 8. Whole control unit swopped out from next room next day, staff say not worked for ages. staff sorry. 8. Lifts and floors very hot, appears no air con. 9. When raining outside hotel floods and smells horrible. I would not recommend any western people to stay there, and no way take your wife. It was very overpriced and service lousy, staff have been trained to say sorry.. We then moved to the Fave Mex, 100 nmtrs away and not only cheaper but very clean and staff nice.
Bewertet am 29 März 2016

Zainoldin A. aus Singapur
Buchte März 2016 2 Übernachtungen
Location good but hotel cleanness quite bad,crack basi , chock toilet and smelly carpet and more..
Bewertet am 14 März 2016

Aszahari H. aus Malaysia
Buchte Februar 2016 2 Übernachtungen
Bewertet am 28 Februar 2016

Felix B. aus Indonesien
Buchte eine Übernachtung im Dezember 2015
good stay
clean, comfort, nice service
Bewertet am 26 Februar 2016

Abdul J. aus Singapur
Buchte Februar 2016 2 Übernachtungen
Old rooms. The rest is ok
Good location, food is ok, staff are helpful and prompt but rooms are old. The bathroom facilities like shower taps and bathtubs need to be replaced
Bewertet am 22 Februar 2016

Muhamad B. aus Indonesien
Familie mit Kleinkindern
Buchte August 2015 2 Übernachtungen
Good price, location and room size
Good price, location and room size
Bewertet am 21 Februar 2016