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Fantastisch 8,3
basierend auf 316 Bewertungen

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Fantastisch



aus 316 Kritiken
  • Hotel Zustand/Sauberkeit 8,5
  • Einrichtungen 8,2
  • Lage 8,2
  • Zimmerkomfort 8,5
  • Mitarbeiter 8,4
  • Preis-Leistung 7,8
  • Verpflegung 8,2

Chin L.
Malaysia
29 Juni 2016
No comments
No comments

Sze T.
Australien
06 Juni 2016
Disappointed
I stayed at Shangri-La Surabaya for 1 night with a baby, when I checked in at 7pm and my baby was ready to sleep but the staff was up-selling me to upgrade, I was just there for 1 night and just wanted to go to bed. Room was old and the cleanliness was not at 5 star hotel standard. Breakfast was good with heaps of variety. We checked out at 7am the other morning everything went smoothly, however few hours later I received an email from the duty manager saying I had consumed 2 beers and needed to charge my credit card. I did not even aware they have a mini bar and was so disappointed a well known hotel would have this mistake, I replied if they are going to charge my card then I would have to raise a complaint, eventually they are going to 'waive' something that I did not consume. I am not going to stay in Shangri-La Surabaya again.

alfia U.
Indonesien
03 Juni 2016
excellent
its been wonderful can stay

Juliana T.
Indonesien
10 Mai 2016
Good hotel
good location and value for money

Diana P.
Indonesien
28 März 2016
Recommended
Everything okeyy,,, we luv horizon club lounge here thx

Soedradjat S.
Indonesien
24 März 2016
Great Hotel, great stuff.
Traffic outside hotels are bad...breakfast is so so..

LEANDER C.
Philippinen
21 März 2016
Best for Weekend Retreat
One of the best places to stay for a weekend of relaxation. Good food and excellent service. Get an upgrade to enjoy club privileges.

Monica T.
Indonesien
15 März 2016
Nice hotel for new year celebration
Staff n environment n food all good
Really nice to get horizon floor so we can enjoy all u can drink wine n coffee n snack at horizon lounge

Servando L.
Philippinen
14 März 2016
=)
;)

AMINAH A.
Singapur
10 Februar 2016
A Pleasant Stay
The excellent service of the staff, The Resort like Ambience and The wonderful SPA treatment
Despite the fact that my young daughter was unwell and had a high fever, our stay was by far a relaxing one pleasant one. We stayed indoors most of the time and went out to the nearest shopping centre to chill out.