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aus 1717 Kritiken
  • Hotel Zustand/Sauberkeit 8,9
  • Einrichtungen 8,7
  • Lage 8,7
  • Zimmerkomfort 8,8
  • Mitarbeiter 8,9
  • Preis-Leistung 8,2
  • Verpflegung 7,6

8,8 AGUS P.
Indonesia
13 Mai 2016
good place
good place

10 HUANG Y.
Malaysia
15 Mai 2016
Perfect hotel
Hardrock is the best hotel in Macau as the design and services. Welcome drink free for every guess stay in the hotel and you may redeem it at HardRock cafe with FREE.

8 Li S.
Malaysia
15 Mai 2016
Friendly staff and willing to help
Thanks for the front desk person who was very friendly, especially during my check out time, he willing to call a first aid team to check my daughter temperature and guide us to nearest hospital for treatment and also a nice colouring gift set to my daughter during we pick up our luggage, she really love it, thanks again...

9,2 Zeng C.
Malaysia
14 Mai 2016
Superb!
Nicely located with free shuttle bus provided to tourist spots n other hotels. Staffs are friendly and helpful. Will definitely recommend this hotel to my friends.

10 Jenny L.
Canada
20 Mai 2016
Great Hotel
new and modern, clean, easy access to malls / restaurants / shopping area

7,6 HYUNJU K.
South Korea
16 Mai 2016
New Hotel in Cotai Area
a clean and new hotel in City of Dreams in Cotai, Macau. it has some kind of hip atmosphere and Club Cubic, one of the biggest club in Macau. Everything is new and clean, and value for money.

10 yen C.
Taiwan
10 Mai 2016
awsome
Great hospitality, excellent service, good location

10 wai W.
Hong Kong
08 Mai 2016
Worth the money spent
I went there with my girl friend. Staff there are very friendly and are willing to help. We had two free drinks to enjoy our night in the Hard Rock Cafe. The live band is really good.

6 chien L.
Singapore
07 Mai 2016
Overall satisfactory but standard not up to what o
location is ok as most of the major new casino hotels share the same area , so it is nothing special, however, however this hotel's rates are of course value for money considering the others 5 star hotels in the area. However, as for Hard Rock Hotel standard in terms of state of the property and facilities, HRH Macau is quite disappointing. But the excellent staff at the reception made up for it

5,6 Cindia L.
Portugal
30 April 2016
Old design, no assurance let alone any personalize
We're in our honeymoon trip, before we arrive, Hard Rock send us an email asking us to order expensive flowers. We denied. Not to mention that they are NOT providing any towel swans or flower pedals (which cost actually nothing to them), but instead they give us a souvenir which clearly printed that it was for the grand opening in "2009"! To us, they are sending us some inventory which they don't want and clear for their storage. Assurance, none definitely! The management really needs to go into a course of what good service quality is, or at least try to understand the five dimensions that customers will value the service of a hotel. Moreover, the decoration of the room is very outdate. The bathtub leaks water. The toilet is separated from the shower but there is not washing basin in the toilet, so one has to walk back to the shower room to wash our hands! In addition, aside from a very small guitar pattern on the pillow case, there is NOTHING in the room that will reflect the spirit of "Hard Rock"!