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2015
Fantastisch 8,5
basierend auf 2685 Bewertungen

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Fantastisch



aus 2685 Kritiken
  • Hotel Zustand/Sauberkeit 8,8
  • Einrichtungen 8,7
  • Lage 7,7
  • Zimmerkomfort 8,7
  • Mitarbeiter 8,7
  • Preis-Leistung 8,5
  • Verpflegung 8,5
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Aimme R. aus Philippinen
Familie mit Kleinkindern
Buchte eine Übernachtung im Dezember 2015
The receptionist when we checked-in was never nice
The lobby
Room service is worst! We ordered food good for 3 and they only guve 1set ug spoons and fork. We called up to askfor more yet they never give. We just have to tke turns using the utensils. When 1 is done eating we washedit then used again. The lifeguard in the pool is just not happy to see locals...he is so snub!
Bewertet am 13 Dezember 2015

David J. aus Vereinigtes Königreich
Paar
Buchte Dezember 2015 3 Übernachtungen
Overrated Should be a 3 star hotel
The hotel lobby area only looks good Staff were unhelpfull I was not refunded my deposit
Requires new management manager was only interested in the chinease guests Only parson who was friendly was the made up soldier the food was overpriced and the room very poor for a 5 star hotel. Who rated this hotel ? Sounds fishy to me
Bewertet am 13 Dezember 2015

ing Y. aus Singapur
Alleinreisender
Buchte Dezember 2015 5 Übernachtungen
good shuttle bus services. helpful staff.
staff friendly. clean room. shuttle buses.
Ok
Bewertet am 10 Dezember 2015

Jenny T. aus Philippinen
Familie mit Kindern
Buchte Dezember 2015 2 Übernachtungen
World class
The staff were friendly
It was great
Bewertet am 10 Dezember 2015

Geraldine A. aus Philippinen
Familie mit Kleinkindern
Buchte November 2015 3 Übernachtungen
our first cebu experience
clean and comfortable room, courteous and accomodating staff, good food
My children and I had a great Cebu experience last week. The twin city tour that we booked through the hotel was worth its price. The toir guide, Ms Roche, is very well versed, patient and accomdating. While in the convention, I felt assured that both my children are safe. They both enjoyed the pool, breakfast and room service/ private dinimg experience.
Bewertet am 07 Dezember 2015

jelyn C. aus Philippinen
Gruppen
Buchte September 2014 2 Übernachtungen
fantastic
clean
very good
Bewertet am 05 Dezember 2015

Mark A. aus USA
Alleinreisender
Buchte November 2015 3 Übernachtungen
everything great except bathroom
location and setting.....customer service.....food and entertainment
Everything was great, especially the attention to customer service..... However, I would suggest they revamp, modernize the bathrooms, especially the bathtub.....a walk in shower with with a glass enclosure much better than stepping over the side of tub, and into a rather small tub space, while tackling 2 shower stall curtains.
Bewertet am 05 Dezember 2015

Ian S. aus Australien
Paar
Buchte eine Übernachtung im November 2015
overnight stay
food , food service , room size
enjoyed quality time with my partner in quality comfort, thank you
Bewertet am 05 Dezember 2015

Ruby P. aus Philippinen
Geschäftsreisender
Buchte eine Übernachtung im Dezember 2015
Room is not Ready
Image, View and Ambiance
I chose Marco Polo because it is near the IT Park where most my meetings are located. That day, my flight was delayed so i was late for check in. I came there at past 2PM, the room is not yet ready and i had to wait for almost 2 hours. I have at 4pm meeting so I approached the front desk at around 3:40 and told them that i will just leave my bags and stuffs and will just be back after my meetings in the evening. So I was not able to change clothes and freshen up before going to my business meetings! The front desk officer said there was something wrong with the toilet that they had to fix. I was thinking that I am checking in late and they had all the time earlier to check if the room was okay. So I had an impression that they are giving me a room that was not really assigned for me. or maybe they gave my room to someone else because i came late. But that should not be the case because i already paid the room through Agoda. I was quite disappointed as a first timer there.
Bewertet am 03 Dezember 2015

Kyla V. aus Philippinen
Paar
Buchte eine Übernachtung im November 2015
Best hotel in Cebu
Food, service and accommodation
Bewertet am 02 Dezember 2015