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Hermann K.
Alleinreisender
Germany,
22. Dezember 2012
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ang enehmes Hotel mit gutem Service
gute Lage schönes Zimmer guter Pool Güte Lounge
4,3
Alles h.at gut gekl kappt, etwas zu teuer, insgesamt aber emfehlens wert
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Severin R.
Familie mit Kindern
Switzerland,
13. August 2011
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Fantastisches Hotel
Grosse Zimmer, super Service
9
Sehr empfehlenswertes Hotel, allerdings an sehr ruhiger Lage abseits. Ideal für Ruhesuchende.
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Juerg L.
Paar
Swaziland,
22. April 2011
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Am Berg gelegen jedoch mit Shuttlebus zum Strand
6,7
wieder mal bei agoda.de gebucht. wieder mal konnte das frühstück nicht gebucht werden. bei ankunft fragte ich nach einem upgrade mit frühstück. das finde ich einfach abzocke. zu diesem preis kann man in einem staekhouse ein gutes nachtessen bekommen. darauf haben wir dann das frühstück ausserhalb und sehr presigünstig eingenommen.
das gebuchte zimmer mit poolblick erwies sich als hinterstes zimmer mit blick auf mauer und abfall. es war zwar sauber, ruhig und hatte einen balkon. entsprach aber nicht meinen vortsellungen, nach der beschreibung. dazu ist es ein extrem kinderfreundliches hotel, das heisst es ist ziemlich was los.
was mich am meisten ärgerte, sind diese schamlosen internetpreise. das ist kein service am kunden. zudem war es stundenlang nicht im betrieb. auf anfrage für rückerstattung des geldes wurde ich ziemlich arrogant abgewiesen. also dieses hotel werde ich nie wieder berücksichtigen, trotz des breiten und sauberen strandes.
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Kay R.
Gruppen
Germany,
8. Mai 2010
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Besser geht es kaum ....
sauber
freundlich
super Führung
super Frühstücksbuffet
super ruhig gelegen (etwas versetzt von der Haupstrasse)
Shuttleservice nach Patong Beach und zurück wird angeboten
für Leute denen 200 m zum Strand zuviel sind wird ein TukTuk-Shuttleservice zum Strand angeboten
super ausgestattete Zimmer
sehr gut ausgestattetes und sauberes Fitness-Center
9,3
Es handelt sich hier um ein super Hotel zu einem erschwinglichen Preis, welches nicht zuletzt durch seine netten Angestellten heraussticht. Insbesondere ist dabei Joy zu erwähnen.
Den Spa-Bereich haben wir nicht genutzt, obwohl dieser einen sehr guten Eindruck machte, ist dieser in meinen Augen jedoch, für thailändische Verhältnisse, etwas überteuert.
Singles die an nächtliche Besuche interessiert sind, sollten lieber ein anderes Hotel buchen, da nur regestrierte Gäste Eintritt in dieses tolle Hotel bekommen.
Restaurantempfehlung:
Wer ein günstiges und zugleich sehr gutes Essen sucht, sollte "Villa-Kita" aufsuchen (direkt am Fuß des Berges linke Seite gegenüber vom Strand)
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Isabella K.
Paar
Germany,
5. Oktober 2009
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Gutes Hotel
Die Anlage ist sehr weitläufig und alles ist sehr schön bepflanzt. Man kommt sich fast vor wie in einem Dschungel. Es gab zwei Pools, die auch ausreichend groß waren, einer davon mit Pool-Bar.
7,3
Da im Hotel Taxi zum Flughafen angeboten wurden und an der Ecke am Ende des Straße des Hotels ein Taxistand ist, war es nicht möglich ein güntigeres Taxi zum Flughafen in Anspruch zu nehmen. Das war nicht schön, vor allem, weil man mindestens 200 bis 300 Baht dadurch hätte sparen können.
Reiseempfehlung:
Das Meer und der lange und auch schöne Karon-Strand ist in der unmittelbaren Nähe.
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Adarsh B.
Paar
India,
4. Juni 2013
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Needs to improve on lot of fronts
Spa and massage, clean pool and travel desk
6,3
I was at the horizon karon beach resort and spa along with my wife for 3 days.
First the good:
It's a really clean hotel and the staff were very courteous. The rooms were spacious and had a really big bathroom. They have 2 restaurants on the premises one which is Indian and the other continental which were both decent.
Now the bad:
1. We had booked a pool facing room, the hotel staff upgraded us to a bigger room because the pool was under maintenance. Since the hotel has another pool, they should have technically accommodated us in another pool facing room.
2. The whole purpose of booking this hotel was the availability of Indian food as they have a dedicated Indian restaurant. On reaching the premises we found out that the restaurant was open only for dinner and was also closed on saturdays. This should have been put up on the booking site and also on their website.
3. Couple of the staff are not very proficient in English. So much so, that when I asked for a glass of hot water to drink I was told that the same was not included in the breakfast buffet 'menu' and it would be 'charged extra'.
4. The hotel is not a 'beach property'. The name is misleading. No doubts that the beach is really close and it's a wonderful thing. It would be appreciated if this is made amply clear on their website and in other booking websites too.
But kudo's to the travel and tour desk lady (sorry I didn't get her name) she was really very patient and helpful in answering all our questions and helping us book a wonderful tour. Also if you are an Indian do not fear as 'karan' is there to help you out. Amazing chap and thanks karan.
Overall the location of the hotel is such that it's close to the pristine sandy beach of karon and it's close to a couple of sea food restaurants and shopping areas in karon.
There are couple of pressing issues and some thorns that the hotel needs to work on, but all said and done it's a nice place.
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Rohzan A.
Famile mit Kleinkindern
Malaysia,
2. Juni 2013
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a nightmare, just stay for 2 hours
5,3
As i mentioned above, I just stay at this hotel for 2 hours only. After travelling around the globe for more than 20+ years and visited Phuket alone for 6 times...this hotel was my worst experience. The problem started with my request for an easy wifi access. Its stated that i've to call 1 to get the access and when i called, they said i've to go down at the counter to pay and sign. During the registration they have requested for THB 5k and yet i've to walk down again to the counter ( no lift ) just to pay the 500 for the wifi access...whereas hotel normally can link up their payment system like fidelio to deduct from the security deposit...arent they? And to make things worst the front desk manager even argued with me as their customer with high tone of voice...what a nightmare...even i stay at Aspere hotel (3*) in patong last 2 mth the wifi access is very convenient and easy as well. So finally i moved in to holiday inn express patong with free wifi access and excellent service...
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Kristen S.
Paar
United States of America,
1. Juni 2013
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Great Resort!
Loved the room, food, & service
10
My husband and I had a wonderful time at this resort! We were there celebrating our 5 year anniversary & had an incredible stay. The staff decorated our room with lots of rose petals with a nice fruit basket and card that wished us a Happy Anniversary. The staff was very attentive, spoke good English, and provided 5 star quality service. We loved our room and received a complimentary upgrade as well as late check out. Part of the package we bought through Agoda included breakfast and dinner. We weren't really sure what to expect but let me just say WOW. The breakfast and dinner were delicious. There were both set up as buffets and had plenty of options. The dinner had a different themes each night (BBQ, International, Chinese..ETC) and always included lots of seafood options. We also loved the pool and the free transportation to the beach and Patong. I highly recommend this resort to anyone looking for a luxury getaway for a very reasonable price!
Taxi information: When leaving the airport or going back to the airport, visit the attraction stand and ask for the Van Joy. It only cost 200 baht per person instead of 1000 baht from the other taxis. This is a van that only locals know how and they keep it a secret because taxis are huge money makers for everyone. We took it and enjoyed saving the money.
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Sanjeev S.
Paar
India,
1. Juni 2013
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Not great stay but Emmy hotel staff tried her best
Emmy hotel staff was the best part she tried her best to make my stay comfortable
4,7
Not good experience , not good value for money ,
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Christiaan H.
Alleinreisender
Netherlands,
30. Mai 2013
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It was ok.. very affordable
pool was nice, room was clean
5
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