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2015
Sehr Gut 7,9
basierend auf 970 Bewertungen

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Sehr Gut



aus 970 Kritiken
  • Hotel Zustand/Sauberkeit 7,9
  • Einrichtungen 7,9
  • Lage 8,4
  • Zimmerkomfort 8,0
  • Mitarbeiter 7,6
  • Preis-Leistung 7,7
  • Verpflegung 7,7

Sara K.
USA
27 Juli 2016
Ok
The check-in was very labored and long with no explanation. Our 1st room had a strong musty odor and was directly opposite the loud pop music blaring from the pool bar. The originally said they couldn't change it but then did after one night. The maids and other support staff were very helpful. The front staff less so. The landscaping is quite nice as is the pool.

sarah H.
Vereinigtes Königreich
23 Juli 2016
Food Poisoning and Aggressive Staff
We were enjoying our holiday until my husband and daughter got food poisoning from the Belgium Beer Cafe (attached to the hotel ).When I spoke to a hotel employee called Chai about this instead of asking how they were he become very hostile and rude asking how I knew that was the cause I said we had only eaten breakfast in the hotel and dinner there so it had to be their food. He was so angry with me I have never seen a hotel employee behave like that especially in Thailand when they are usually so polite and gracious..we originally wanted a late checkout as they were ill, but after his behaviour we checked out that night and went to another hotel. It completely changed my impression of the hotel ..the food poisoning is not an issue as its not unexpected but Chai's behaviour was inexcusable I'm surprised he is allowed to be so intimidating and rude to guests.

lakshmi K.
Singapur
22 Juli 2016
Good resort with all amenities
Stayed here for 4 days to celebrate my DD bday. Good location, near to Bangla road. Facilities are good nd clean. Lot of activities in kids club & swimming pool. Good Breakfast with lot of options for vegans

Thomas J.
Vereinigtes Königreich
22 Juli 2016
Graceland
We had a lovely two nights here as a couple but some of the service was disappointing. It's more expensive than the beach but it's worth it for the quality. The spa is also excellent

Roger P.
Australien
19 Juli 2016
Great spot, nice and relaxing
Graceland is in a great location. You can choose to just relax or experience places live the lively Bangla Rd just a short distance away.

Sukiman S.
Indonesien
16 Juli 2016
A very old hotel that needs upgrade
Wonderful swimming full and excellent breakfast especially at the Sunset Restaurant. Room is old and needs urgent upgrade. Toilet is awful. BUt one trulu amazing experence we had was that the hotel remembers and actually send a complimentary cake for my wife's birthday

Mariani M.
Indonesien
14 Juli 2016
old hotel
won't come back again

Griff H.
Australien
12 Juli 2016
Fun in the sun
We scored bigtime. Phuket is meant to be raining this time of year but we had a week of sunshine which is perfect to take advantage of Graceland. Greats pool and bars, room was clean and large. Just a short walk to Bangla road and on the way is the night food markets which are great. We had a fantastic time at this hotel highly recommend. Just one thing watch out for the breakfast rush it's madness.

Kamil H.
Tschechische Republik
10 Juli 2016
Great stay
Nice hotel with many pools a bit old, but still in good condition. Nice to come back again.

Kam Y.
Hong Kong
04 Juli 2016
Very nice
Nice place, very comfortable SPA