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Hervorragend
9,2
aus 526 Kritiken
Hotel Zustand/Sauberkeit
9,4
Einrichtungen
9,7
Lage
9,5
Zimmerkomfort
9,2
Mitarbeiter
9,4
Preis-Leistung
9,2
Verpflegung
8,8

10 Jodie I.
Australia
01 Oktober 2014
Amazing hotel! Loved it!
Beautiful room, awesome location and wonderful staff!
Amazing! Staff so friendly and professional and were so helpful! The food there is amazing and service at the restaurant was wonderful! Excellent location in the old quarter and as soon as you walk out in the street your emmerses in Hanoi life! Loved drinking beer on street and the shopping! Our only regret is we couldn't stay there longer! Will be back for sure :)

9,7 Lee G.
United Kingdom
26 September 2014
Essence Hanoi Hotel
Attentive staff, great location, comfortable room
Excellent. We stayed here for three nights. The staff were attentive- organising puppet show tickets, taxis and suggesting excellent restaurants for us. The staff provided some of the best service we experienced in Vietnam.

9 Jasmine T.
Singapore
25 September 2014
Convenient location, great service!
Convenient location, new and clean rooms, friendly staff
The location of the hotel was perfect as all the popular F&B areas and shopping are just within short walking distances. The hotel staff are also knowledgeable, friendly, and have a good command of English so we did not have any issues communicating with them. They also did not hesitate to recommend all the food that we should try and places that we must see.

9,7 saroop R.
Malaysia
18 September 2014
little gem
staff, comfort and convenience of location
the hotel is situated in the old quarter and can be easily missed as it looks much better in the mornings as opposed to at night. room was clean and modern. Perfectly situated amidst shops. 10 minute walk to Hoan Kiem lake. the staff were super friendly. we arrived at 11.30pm after our booking at another hotel in the same area was apparently misplaced. the male receptionist and bell boy offered to make us some eggs with bread as their restaurant and all the shops in the area were already closed. the same receptionist also helped us book a day trip to Ninh Binh at 6am the next day. super friendly and efficient staff. definitely the place to stay !

9,7 Shahrizal S.
Singapore
29 September 2014
Superb location and great staff
Fantastic Staff, Great location and very clean huge room
A great welcoming smile by the staffs who are always ready to provide assistance. Great big, comfortable and clean room.

6 RISHAD I.
Sri Lanka
14 September 2014
Pleasant
Ideal for tourists. Cars can't enter most of the time
Pleasant hotel and halal food nearby.

10 james O.
United Kingdom
15 September 2014
Wouldn't stay anywhere else
Staff, food, room
The essence hanoi and the essence oriental are next door to each other and share the same restaurant. We only stayed in the hanoi but We enjoyed it so much that we returned for the last leg of our trip. The service is second to none. They give you the personal touch unlike larger hotels. The restaurant is also very good. Breakfast is always plentiful no matter whAt time you go down. I'm sure they would be embarrassed if the food had run down to a few scraps like in European hotels. First room we had didn't have a window but that didn't bother me to much as we didn't spend much time in the room but it wasn't dark and dingy like someone said on TA you just turn the lights on and hey presto it's the same as the other rooms. Price does reflect this but you get the same service. However on our return leg I didn't book a room with window and when we arrived they had very kindly upgraded us to a junior suite. It's nice to have natural light but don't expect a view, you are in an old city where space is of a premium. I can't recommend this little hotel highly enough and I would challenge anyone to not have a good stay here.

10 Andrew J.
United Kingdom
15 September 2014
Excellent stay
Room comfort food and staff
Enjoyed my stay the staff very friendly and helpful the food was of a high standard and woul stay here again. Would also recommend to friends and family

10 Mobolaji S.
United Kingdom
09 September 2014
Stay Here
Room, Location, Staff
Modern Great quality rooms, unbeatable location, Truelly Outsanding Staff

9,7 Ayesha B.
United Kingdom
07 September 2014
Little gem. Great value. Very central
1. Location, 2. Overall standard, 3. Value for money
This hotel was quite simply superb. I haven't stayed in many better places for the money. It is very centrally located, bang in the heart of the old quarter. The rooms were very clean and nicely done. The bathroom, in particular, was very nice. We didn't have dinner in the hotel, but the breakfast was excellent and included in the price. The staff were also very friendly, helpful and knowledgeable about things to do in hanoi. They were maybe a little "too keen", but I guess most people would be happy with that - we're just miserable Brits! If you really hate noise of any kind (we were fine), then maybe ask for a room that doesn't overlook the road. Next time we go back to Hanoi, if the price is still competitive, we won't hesitate to stay there again.