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Fantastisch 8,5
basierend auf 588 Bewertungen

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Fantastisch



aus 588 Kritiken
  • Hotel Zustand/Sauberkeit 8,6
  • Einrichtungen 6,6
  • Lage 9,0
  • Zimmerkomfort 8,7
  • Mitarbeiter 8,7
  • Preis-Leistung 8,5
  • Verpflegung 7,5
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Maryanne W. aus Australien
Alleinreisender
Buchte Januar 2015 2 Übernachtungen
Description of facilites is deceptive.
Staff friendliness and professionalism
Description of facilities states spa, sauna etc available. Implies these are on site when they are in fact at another location in the city and they incur extra costs.This needs to be stated more clearly as I chose this hotel wanting to use their spa and sauna on site.
Bewertet am 05 Januar 2015

Sirinut T. aus Thailand
Paar
Buchte Dezember 2014 4 Übernachtungen
Incorrect charge for mini bar items
location, cleanliness, quietness
The stay was alright but was surprised that our window/lake view room was not available on the first night we arrived. Subsquently when we enquired and was moved into a room with a window, it faced out into an internal courtyard and not lake view as advertised. As we moved from the first room to the second room, housekeeping said we took snack from the mini bar which we did not. It took a while for us to get the incorrect charge waived when checking out.
Bewertet am 01 Januar 2015

GEE T. aus Singapur
Gruppen
Buchte Dezember 2014 2 Übernachtungen
Excellent
Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
Bewertet am 01 Januar 2015

Marc L. aus Singapur
Paar
Buchte Dezember 2014 4 Übernachtungen
Value for money with great location
Value, comfort, location
Pleasant experience. Hotel is very near Hoan Kiem Lake and the Old Quarter, with lots of amenities within walking distance. Bellboys are attentive and polite, but counter staff may come across as pushy especially when trying to upsell personal transport packages - these are better off bought from local service shops. Other than that, would highly recommend this hotel.
Bewertet am 30 Dezember 2014

andrew M. aus Neuseeland
Familie mit Kindern
Buchte Dezember 2014 3 Übernachtungen
Family stay
Excellent position with helpful staff
Very enjoyable stay
Bewertet am 29 Dezember 2014

KELINE C. aus Singapur
Familie mit Kindern
Buchte Dezember 2014 2 Übernachtungen
Walking distance to night market
Friendly, Helpful staff and keen to help
Comfortable and good friendly but breakfast is same food everyday
Bewertet am 25 Dezember 2014

Cheong W. aus Malaysia
Gruppen
Buchte Dezember 2014 3 Übernachtungen
Good value for money
Price, Cleanliness, service
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
Bewertet am 17 Dezember 2014

Tony S. aus Indonesien
Paar
Buchte Dezember 2014 2 Übernachtungen
Should be a list in each room for free/charge item
Location, food, clean
Good
Bewertet am 17 Dezember 2014

Linh N. aus Vietnam
Paar
Buchte November 2014 4 Übernachtungen
Overall good
location
Location is the best.You are close to everything. 2 mins to Hoan Kiem Lake, 5 to max 10 mins to Ta Hien where you can sit and drink Bia Hoi & enjoy the street vendor feeling. Breakfast is ok but needs improvements.
Bewertet am 14 Dezember 2014

Tuan T. aus Vietnam
Geschäftsreisender
Buchte Dezember 2014 4 Übernachtungen
Good
clean, friendly
Good !
Bewertet am 10 Dezember 2014