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aus 735 Kritiken
  • Hotel Zustand/Sauberkeit 9,4
  • Einrichtungen 8,6
  • Lage 9,5
  • Zimmerkomfort 9,3
  • Mitarbeiter 9,4
  • Preis-Leistung 9,3
  • Verpflegung 8,5

9,3 Frank F.
Germany
13 Juli 2012
ein kleines Juwel
die Mitarbeiter
ein kleines Juwel mitten im Herzen der Altstadt von Hanoi - bis zum See (die Flaniermeile der Stadt) sind es gerade mal 2 Minuten - absolutes Highlight sind die Mitarbeiter, deren Freundlichkeit und Hilfbereitschaft beispielhaft ist. Die Zimmer sind nicht sonderlich groß, aber sehr stilisch und modern eingerichtet. Für den Preis ein echtes Schnäppchen! Ich würde auf jeden Fall wieder dort übernachten, wenn ich nochmal nach Hanoi komme!

9,3 Stefan M.
Switzerland
30 April 2012
Zentrale Lage und freundlicher Service
Im Altstadtquartier, Frühstück inklusive, ausreichende Tourinformationen
Wir haben ein kleines aber feines Deluxe Zimmer in der 7. Etage des Hotels erhalten. Die Terasse bot einen super Ausblick auf die Dächer der umliegenden Altstadthäuser und auf den See. Das Zimmer war sauber und die Minibar war mit dem wichtigsten bestückt. Frische Früchte und gratis Wasser gabs auch noch dazu! Das Rezeptionsteam half uns kompetent bei der Buchung für den Trip in die Halong Bucht und organisierte uns auch ein Zugsbillet für die Weiterreise nach Hue. Das Frühstück lies keine Wünsche offen und die Speisen waren super frisch!

9 Boto G.
Germany
10 März 2012
gut gelegen inmitten der Altstadt
direkt am See und nahe zum Wasserpuppentheater
reichhaltiges Fruehstueck, nettes und hilfsbereites Personal. Noch alles sehr neu, saubere Zimmer, freies Internet mit Laptops auf den Zimmern und WLAN

9,3 thomas Z.
Austria
09 März 2012
Neues Hotel, sehr angenehmer Aufenthalt
-Sehr saubere Zmmer, Freundliches ,hilfsbereites Personal
ankunft gegen 23:00 uhr super schneller check in waren zuerst in standard zimmer sehr sauber aber klein(ist so in vietnam) kein problem weil man ist ja den ganzen tag unterwegs,danach deluxe alles neu sehr sauber ung groß ausflug halong bay enenfalls im hotel gebucht mit glory cruise war sehr nett ,privater pier das boot ist nicht mehr das neueste aber kajüten sauber nettes personal und nette gäste an board zum abschied im hotel stand das ganze personal auf der treppe und winkte!!

8 Van T.
Vietnam
07 Mai 2016
Location and friendly staff
Very nice hotel with good location: walking distance to the lake.....

8 Lynn T.
Singapore
19 April 2016
Meracus Hotel
Meracus Hotel is located in a shoe district so most shops selling bags, shoes and more shoes. Have a few selection of spa. Food places can be found but not much selection as compared to staying near Old Quarter Hoam Kiem District. Traffic still easy to navigate. Also near their local wet market. Hotel buffet selection is very limited but the polite staff and clean big room made up for this shortage. Overall a good place and worth your money.

8,8 Maria P.
Vietnam
09 April 2016
Amazing hotel. Great personnel
Great experience

9,2 Gary H.
Australia
11 April 2016
Location- Close to the Lake and plenty of local in
The Meracus 2 is the flagship and its easy to see why. The suites are great. Very large and with great facilities. What makes the Meracus hotels is the staff. Nothing is too much for them and they are so genuinely helpful and caring. I would return to this hotel again and again!

10 HYUNJIN C.
South Korea
08 April 2016
The service is just amazing!
Fully satisfied with wonderful services and really appreciated with all their support especially during pouring time! Thanks again!

10 Jue C.
Singapore
29 März 2016
Excellent location and service
Location, service, value for money
We had booked two nights stay with Meracus Hotel. On our first night, we arrived late at the hotel after our Sapa Express bus dropped us off a street away. The hotel is located near the Hoan Kiem lake. We had stayed in Hotel Meracus 2 during our previous trip to Hanoi and we were excited to experience Hotel Meracus on our second trip to Hanoi. Upon our arrival, we were informed that the previous guest occupying our room had not checked out as he was hospitalized due to food poisoning. As there were no other available rooms in the hotel, they arranged for us to spend the night at a neighbouring boutique hotel, HM Boutique Hotel, just a couple of steps away on the same street. We were disappointed but we were promised a free upgrade to the junior suite at Meracus Hotel for our second night. Next morning, Meracus Hotel called us promptly to inform us that our room was ready for check in whenever we were ready. We had breakfast at HM Boutique Hotel (which wasn't good) before moving over. On arrival, the hotel staff took time to explain the surrounding to us (including providing a map). There were rose petals laid out on our bed, as well as in the bathroom sink. The junior suite was spacious and we had a large balcony to ourselves. The hotel also provided a laptop for usage during our stay. However, it was quite useless as the internet connectivity was poor (wifi works better on the phone). Hot water for the shower takes some time to warm up. We had arranged airport transfer with the hotel for our return flight (400k vnd). As we had to leave the hotel very early in the morning, the hotel packed breakfast for us for our journey. Overall, we had a very pleasant experience during our stay in Hotel Meracus. Slightly wished that we didn't have to be moved to another hotel but the circumstances were unfortunate. For the price of the hotel, can't be complaining much. Service was excellent and will definitely recommend this hotel.