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aus 726 Kritiken
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,4
  • Lage 8,0
  • Zimmerkomfort 8,2
  • Mitarbeiter 8,4
  • Preis-Leistung 8,5
  • Verpflegung 7,2

8,3 Anja K.
Slovenia
28 November 2013
great hotel for short stay
friendly staff, nice and clean rooms, great location

10 Zachary E.
United States of America
25 November 2013
Great stay
staff, location, price
This hotel is a great value. It is in a good location and is easy to find. The breakfast was solid and the staff doing a great job taking care of guests.

8,7 Grace B.
United Kingdom
16 Dezember 2013
Excellent as always
size of room, location, staff
Excellent service from friendly attentive staff. This hotel offers very good value for money.

7,7 Kok C.
Malaysia
04 Dezember 2013
Clean & large room
Clean room, comfortable bed, friendly staff

9 HO P.
Malaysia
11 November 2013
Good for Value and location
Clean, Good service and comfortable
Very happy with good staff service and they really to change the room for us when we like the room at lift level.

8,3 HO P.
Malaysia
07 November 2013
Good Location and best value
Clean and comfortable
very Good service by the Staff, around here a lot of shop surrounding. You can take Taxi only 30,000 dong go to night market if you want buy some low cost products. Only take 15 min by taxi cost 40,000 dong to Lake.

8,7 HO P.
Malaysia
14 November 2013
Good for Value
Clean , comfortable and Good Staff service
Eerly check out , so only received a simple breakfast. need improve it.

8,7 HO P.
Malaysia
14 November 2013
Value for the Money
Friendly Staff, near massage and near sourvenir shop
Comfortable for the bed and room clean and good staff servies

8,3 Pam W.
Austria
15 November 2013
Great value, excellent staff and great breakfasts
The lift, friendly staff and the choice of breakfasts freshly cooked to order.
We had our first 3 night in Hanoi at this hotel and also had 2 more nights there. It was the only hotel we stayed in which had a lift. The staff went out of their way to be helpful and they were very happy. I think there were at least 12 different breakfasts including English, French and American. The rooms were quite good and there was lots of hot water, but the best thing was the staff. I can't praise them enough for being such a happy and friendly lot. I would definitely recommend this hotel. It is also located in the old quarter which is very interesting.

10 Wendy S.
Australia
13 November 2013
Memorable, fulfilling and excellent
Hoan, Nguyen, Anna
My stay at serenity was just that. The staff are incredible, there is nothing that they won't do for you. They are so accessible, friendly, kind and accommodating. I couldn't recommend this hotel highly enough. Although the hotel itself is exemplary, it's nothing compared to the incredible staff that are there for you every step of the way. Thank you especially to Hoan, you always greeted us with a welcoming smile and 'nothing is a problem' attitude. Thank you Hoan, your the best. Kind regards, Tracey