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Fantastisch 8,3
basierend auf 1725 Bewertungen

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Fantastisch



aus 1725 Kritiken
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,9
  • Lage 8,7
  • Zimmerkomfort 8,3
  • Mitarbeiter 8,6
  • Preis-Leistung 8,5
  • Verpflegung 7,6
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Kevin M. aus Neuseeland
Alleinreisender
Buchte eine Übernachtung im September 2014
Great hotel. Great location
The staff were so friendly ,honest and helpful the room was clean and very tidy. Air con. Fridge , nice hot shower. No stairs to climb. Wi. Very fast.in every room.
I would stay here again. It's in best part of old Hanoi ,easy walking distance to the lake and all the shopping including bars. . It a safe area for anyone wishing to travel to Hanoi.
Bewertet am 12 September 2014

Norman H. aus Australien
Paar
Buchte August 2014 2 Übernachtungen
Hanoi Central
Staff were friendly and helpful. Great location in Hanoi, walking distance to many places of interest. We felt safe and had fun.
We enjoyed our stay. The hotel staff organised the tours we wanted quickly and efficently. We were able to leave excess baggage at the hotel for a few days safely. It was comforting to have a couple of 24/7 contact phone numbers if anything went wrong anywhere. (It didn't)Fun place fun people.
Bewertet am 11 September 2014

Go K. aus Südkorea
Geschäftsreisender
Buchte eine Übernachtung im Februar 2014
Excellent hotel with lovely staff
Best location, friendly staff and good breakfast
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
Bewertet am 11 September 2014

Julie W. aus Vereinigtes Königreich
Familie mit Kindern
Buchte eine Übernachtung im August 2014
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Bewertet am 11 September 2014

yukiyoshi K. aus Japan
Gruppen
Buchte eine Übernachtung im August 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Bewertet am 10 September 2014

guo O. aus Singapur
Paar
Buchte Dezember 2013 2 Übernachtungen
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Bewertet am 07 September 2014

Leong G. aus Singapur
Alleinreisender
Buchte August 2013 2 Übernachtungen
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Bewertet am 06 September 2014

Cole W. aus Neuseeland
Alleinreisender
Buchte eine Übernachtung im September 2014
Fantastic
Customer service
Best service I've had at a hotel
Bewertet am 05 September 2014

Barbara I. aus Frankreich
Paar
Buchte Februar 2014 2 Übernachtungen
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Bewertet am 02 September 2014

maritess C. aus Philippinen
Gruppen
Buchte eine Übernachtung im August 2014
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Bewertet am 01 September 2014