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1736 Bewertungen
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,7
  • Lage 8,7
  • Zimmerkomfort 8,3
  • Mitarbeiter 8,6
  • Preis-Leistung 8,5
  • Verpflegung 7,6
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Verifizierte Bewertungen

Jessica aus Deutschland
Buchte im Oktober 2010 3 Übernachtungen
Worst service ever
bad service
we booked a deluxe room for a good price as a special offer. what we got was the worst room of the hotel - really noisy, without a window next to the reception on the ground floor. two nights they weren`t able to give us a better room, the employees told us that there was no other room available. so where`s the point in offering a deluxe room for that prize?? we got a better room at least, but the reception was the most unfriendly ever, and we felt like second class customers.
Bewertet am 25 Oktober 2010

Nguyen aus Vietnam
Buchte im September 2016 2 Übernachtungen
friendly staffs
very nice hotel with friendly staffs
Bewertet am 27 September 2016

vorapat aus Thailand
Buchte im Juni 2016 2 Übernachtungen
hotel is very far from hoan kiem lake. The road in front of hotel hast not person.
hotel is very far from hoan kiem lake. The road in front of hotel hast not person.
Bewertet am 26 September 2016

Christan aus USA
Buchte im Mai 2016 4 Übernachtungen
Visa run vacation / last minute booking for a 5 night stay
For the price it was okay, but nothing memorable. There were some snacks provided in the room charged at a USD cost which I liked. A few of the day staff were very nice and friendly. They gave me a map and helped give me on ideas of where to go. The night staff not as much. I suggest using Uber if you want a fair taxi price. I used their computer to show them my booking and my email was later hacked, but I had enough security setup that I caught it in time. Oddly enough the email used to replace my emergency email belonged to the hotel. I learned my lesson about using public computers.
Bewertet am 25 September 2016

Angela aus Singapur
Buchte 1 Übernachtung im September 2016
staff are excellent
Ms Moon was very kind, she is so understanding that we had a terrible return trip by night train from Sapa valley, she specially arranged for us to check in early and upgraded to a suit. Thank you very much
Bewertet am 22 September 2016

Sungmo aus Südkorea
Buchte im September 2016 3 Übernachtungen
Good for a few night's stay
you will pleasantly stay unless you expect much. and you shouldn't because it is a really cheap hotel.
Bewertet am 17 September 2016

Quoc aus Kanada
Buchte im August 2016 3 Übernachtungen
Good service,Friendly staff, good location...Highly recommend.
Bewertet am 02 September 2016

tuan aus Vietnam
Buchte 1 Übernachtung im August 2016
best location and nice service !
best location for travel and staffs are very nice, friendly
Bewertet am 01 September 2016

Amanda aus Vereinigtes Königreich
Buchte 1 Übernachtung im August 2016
Really great central place, helpful staff
Would go back it was brilliant
Bewertet am 28 August 2016

Noaz aus USA
Buchte 1 Übernachtung im August 2016
Great stay!
really solid location and a great value hotel! Wifi and air con worked very well and the whole staff were incredibly helpful and kind, especially Moon!
Bewertet am 04 August 2016





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