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Fantastisch 8,3
basierend auf 1711 Bewertungen

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Fantastisch



aus 1711 Kritiken
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,9
  • Lage 8,7
  • Zimmerkomfort 8,3
  • Mitarbeiter 8,6
  • Preis-Leistung 8,5
  • Verpflegung 7,6

Jessica H.
Deutschland
25 Oktober 2010
Worst service ever
none
bad service
we booked a deluxe room for a good price as a special offer. what we got was the worst room of the hotel - really noisy, without a window next to the reception on the ground floor. two nights they weren`t able to give us a better room, the employees told us that there was no other room available. so where`s the point in offering a deluxe room for that prize?? we got a better room at least, but the reception was the most unfriendly ever, and we felt like second class customers.

MIN S.
Singapur
28 Juli 2016
Clean and good service
Its a pleasant place to stay. Especially the receptionist named Moon, always smiling and ready to address any issues. She is also very helpful, polite and customer oriented. Overall pleasant experience

Martin P.
Hong Kong
13 Juli 2016
Thaison Palace
The rooms are very nice and the location is also good

Martin P.
Hong Kong
13 Juli 2016
Thaison Palace
The rooms are very nice and the location is also good

yuchih H.
Taiwan
11 Juli 2016
Great !!
Nice hotel!! It is my first choice in Ha Noi.

Trung N.
Vietnam
11 Juli 2016
it's ok
room small

phuong H.
USA
06 Juli 2016
excellent hotel
Friendly staff, good location, the room pretty clean, first time been here and feel lovely,highly recommended.

joseph C.
Vietnam
05 Juli 2016
good value
good value

mak I.
Japan
22 Juni 2016
There was no hot shower for 3 days stay
I stayed in this hotel for 3 nights. On first night, I understood there is no hot shower. So, in the morning of 2nd day, I asked hotel people to solve the problem. Then, they said OK, but actually they did not do anything for 3 days.

Nuttasit P.
Thailand
14 Juni 2016
the best of hotel
ocation was good vary close to Hoan Kiem easy to go everywhere, staffs were friendly and english very good ,room very clean if i go to hanoi again i will booking this hotel