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Fantastisch 8,3
basierend auf 1722 Bewertungen

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Fantastisch



aus 1722 Kritiken
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,8
  • Lage 8,7
  • Zimmerkomfort 8,3
  • Mitarbeiter 8,6
  • Preis-Leistung 8,5
  • Verpflegung 7,6
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Jessica H.
Deutschland
25 Oktober 2010
Worst service ever
none
bad service
we booked a deluxe room for a good price as a special offer. what we got was the worst room of the hotel - really noisy, without a window next to the reception on the ground floor. two nights they weren`t able to give us a better room, the employees told us that there was no other room available. so where`s the point in offering a deluxe room for that prize?? we got a better room at least, but the reception was the most unfriendly ever, and we felt like second class customers.

Noaz M.
USA
04 August 2016
Great stay!
really solid location and a great value hotel! Wifi and air con worked very well and the whole staff were incredibly helpful and kind, especially Moon!

Miho D.
Japan
04 August 2016
Very friendly staff and Comfortale Room
I have travelled last August. The staffs are very friendly and the reception lady has offered me a fantastic vietnamese coffee upon arrival. The room was also very comfortable with the local street view.

Joshua P.
USA
03 August 2016
Fantastic location, excellent staff, great place to stay in Hanoi
We stayed here for a coupl nights, and found the staff to be very very friendly. Standout was Moon (Nha) who was available to answer every question, and even hooked us up with an upgraded suite when the twin bed option was unavailable. Only negative was construction nearby in the early hours of the morning, which seemed to be present everywhere in the old quarter. Overall had a great time, thanks again for having us.

don W.
USA
03 August 2016
Dust etc otherwise ok
Construction next door 7am very noisy. They transferred to sister hotel Parkson which was quiet. Room cleanliness was not good... dust accumulated for perhaps months, under bed also very bad. Maids did not leave towels occasionally, long stay. Staff was otherwise excellent cheerful and very helpful!

Syed A.
Singapur
02 August 2016
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Minh P.
Vietnam
29 Juli 2016
Good hotel and service
Good in general

MIN S.
Singapur
28 Juli 2016
Clean and good service
Its a pleasant place to stay. Especially the receptionist named Moon, always smiling and ready to address any issues. She is also very helpful, polite and customer oriented. Overall pleasant experience

Martin P.
Hong Kong
13 Juli 2016
Thaison Palace
The rooms are very nice and the location is also good

Martin P.
Hong Kong
13 Juli 2016
Thaison Palace
The rooms are very nice and the location is also good