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A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

Removed from saved list

8.2

Excellent

2,589 reviews

2,589 reviews

Housekeeping40
Beach38
Breakfast28
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Pattaya Beach

20 m

Avarin Spa

100 m

Pic Kitchen

240 m

View Spa

290 m

O Tattoo

290 m

Popular landmarks
Beach Rd

810 m

Central Festival Pattaya Beach

1.2 km

Walking Street Pattaya

2.5 km

The Sanctuary Of Truth

3.0 km

Big Buddha Temple

3.9 km

Closest landmarks
Fitness One

80 m

Teddy Bear Museum

160 m

Oxygen Tour Co., Ltd.

260 m

Soi 3 Dental Clinic

280 m

@ Fitness Centre

340 m

2021

A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

499 North Pattaya Beach Road, Pattaya, Chonburi, Pattaya Beach Road, Pattaya, Thailand, 20150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pattaya Beach Road, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Walking Street Pattaya as well as Pattaya Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Pattaya

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Spa

Luggage storage

Contactless check-in/out

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center0.75 km
Location rating8.9
Nearest airportU-Tapao International Airport (UTP)
Distance to airport32.4 km

Rooms available at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

Ocean Front Suite
...
  • Room size: 76 m²/818 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Panoramic Ocean View Suite
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Mini Suite Sea View
...
  • Room size: 40 m²/431 ft²
  • Partial sea view
  • 1 double bed
Enter dates to see prices
Deluxe Twin With Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Pattaya Beach Building Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Pattaya Beach Building Beach View Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Mini Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Executive Club
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1600 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Wake up to a great buffet breakfast at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus). There's an additional charge of 500 THB for adults and 300 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Western cuisine is available for guests. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus).

Can business events be hosted at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

On-site venues and convenient event services make A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Restaurants including Baboona Beachfront Living Restaurant, Sonja Beach Cafe and Red Steps Restaurant are popular in A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)’s neighborhood which is known as Pattaya Beach Road.

What popular shopping places are close to A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Shopping options in A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)’s Pattaya Beach Road neighborhood include Central Festival Pattaya Beach, Royal Garden Plaza and Mike Shopping Mall.

What are popular attractions near A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Guests at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) can easily visit Beach Rd, Teddy Bear Museum and Louis Tussaud's Waxworks located in the Pattaya Beach Road area.

What popular beaches are close to A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)?

Guests at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) can easily visit Pattaya Beach in the Pattaya Beach Road area.

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Explore the neighborhood

What people love about A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

  • 10

    Exceptional
    Staff 

    "Good size room, friendly staff, the assistant manager was excellent, very helpful and attentive."

    edward

    |

    July 3, 2022

  • 10

    Exceptional

    "The fat Coco pool/bar area was so good and lively."

    Nabeel

    |

    June 30, 2022

  • 9.2

    Exceptional
    Breakfast

    "Breakfast is fair, probably better on the weekend (we stayed on weekdays)."

    Wimonpha

    |

    June 30, 2022

Property ranking|Compared to 3,906 Pattaya properties
See all rankings
Location score
8.9/10
Room size
57 sqm.
Service score
8.2/10
Cleanliness score
8.2/10
Better than
97
%
of Pattaya properties
Bigger than
94
%
of Pattaya properties
Better than
90
%
of Pattaya properties
Better than
89
%
of Pattaya properties
Overall rating:

8.2

Excellent
2,589 reviews
Cleanliness
8.2
Facilities
8.0
Location
8.9
Read all reviews >
What travelers say they love:
Staff very friendly room was exceptionally clean.
Derren from Thailand
Couple
More about A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

More about A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)

Get the most from an urban escape in Pattaya when you book a room at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus). Located right in the city center, A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus), guests are bound to have a stress-free stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus). Some rooms at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) are equipped with air conditioning for your convenience. Some rooms at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) promises you a fun-packed holiday with a variety of activities and facilities. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take advantage of the opportunity to explore Pattaya while in the city. One of the city's most iconic and famous buildings is The Sanctuary Of Truth, located 3.0 km away. Keep your vacation simple, with a visit to Pattaya Beach just 1.5 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Guests who stayed here rated the facilities above 92% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
This accommodation is highly rated for its staff and service, beating 90% of competition within the city.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

48 mentions

Swimming Pool

34 mentions

Beach

33 mentions

Housekeeping

18 mentions

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Elevator
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Lock box in room
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
Restaurants on site

The Boat Restaurant

  • Menu: A-la-carte
Location
499 North Pattaya Beach Road, Pattaya, Chonburi, Pattaya Beach Road, Pattaya, Thailand, 20150
Excellent
Location

8.9

Airports

  • U-Tapao International Airport (UTP)
    32.4 km 1.0 hour drive
  • Suvarnabhumi Airport (BKK)
    84.1 km 1.5 hour drive

Public transportation

  • Bus Terminal
    2.0 km 9 min drive
  • Pattaya Railway Station
    2.6 km 14 min drive

Hospital or clinic

  • Soi 3 Dental Clinic
    280 m

Shopping

  • Pattaya Floating Market
    8.8 km

Convenience store

  • Family Mart
    440 m 12 min drive

Cash withdrawal

  • ATM
    120 m 2 min walk
What's nearby

Popular landmarks

  • Pattaya Beach
    20 m
  • Beach Rd
    810 m
  • Central Festival Pattaya Beach
    1.2 km
  • Walking Street Pattaya
    2.5 km
  • The Sanctuary Of Truth
    3.0 km
  • Big Buddha Temple
    3.9 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.8 km
  • Jomtien Beach
    5.6 km
  • Pattaya Floating Market
    8.8 km
  • Koh Lan
    12.0 km

Nearby landmarks

  • Pattaya Beach
    20 m
  • Fitness One
    80 m
  • Avarin Spa
    100 m
  • Teddy Bear Museum
    160 m
  • Pic Kitchen
    240 m
  • Oxygen Tour Co., Ltd.
    260 m
  • Soi 3 Dental Clinic
    280 m
  • View Spa
    290 m
  • O Tattoo
    290 m
  • @ Fitness Centre
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-11 years old will be charged THB 300 per child per night for breakfast when using existing bed.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1600 THB
  • Distance from city center0.75 km
  • Travel time to airport (minutes)54

Extras

  • Breakfast charge (unless included in room price)500 THB

The property

  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 196
  • Room voltage220
  • Most recent renovation2017

Reviews of A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.0
Location8.9
Service8.2
Value for money8.0
High score for Pattaya
Rating
9+ Exceptional (431)
8-9 Excellent (173)
7-8 Very Good (205)
6-7 Good (88)
<6 Below Expectation (156)
Time of the year
Mar - May (260)
Jun - Aug (220)
Sep - Nov (223)
Dec - Feb (350)
All guests (2,589)
All room types
All languages

Show reviews that mention 

Showing 1,053 verified guest comments
12345
9.6
Exceptional
Tushar from United Kingdom
Family with teens
Deluxe Twin With Balcony
Stayed 5 nights in March 2018

Lovely hotel ”

We spent five nights at the A-One Royal Cruise hotel. We’ve visited Pattya a few times over the past five years and this is by far the best hotel in the price bracket and around this location. 1 - Location We love this location (the last three visits were around this location). Easily accessible to all the atmosphere of the Beach Road (the Baht buses to Walking Street and South Pattaya Rd) and not too far from all the shopping option on the Second road.... loads of restaurant and dining options on both the Beach Rd as well as Second Rd. 2 - Cleanliness & Accommodation Accommodation- we had a Deluxe room as well as the Mini Ocean View. The mini ocean view - brilliant size. Only one negative - only had a bath tub (I expected a rain shower too. That’s what the hotel pictures seem suggest). The two kids had a deluxe room and they had a shower. Furniture and cleanliness - generally modern and good quality. 3 - Friendly staff Good service and very polite. Thank you to all

Reviewed April 04, 2018

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8.8
Excellent
george from United States
Group
Mini Suite Sea View
Stayed 2 nights in March 2017

Great Place but !!!”

This Hotel is awesome. Rooms are very comfortable and we had a Partial View of the beach. Everything in this hotel was great. But we didn't eat at the Hotel so I can not tell you of the restaurant. The only problem I see is the Staff. They walk by you like you don't exist. They will answer your questions when asked but never even look at you when approaching them. I stayed here 4th of march and the desk personnel were very professional but still could not force a smile. I came back her on the 7th through the 9th of March and the desk receptionist asked for a charge card. When I asked why I need to give her my charge card number she got rude with me and felt she didn't need to explain. she tripped over her poor english and then gave me to another woman standing next to her and walked away but in hearing distance. The woman then explained that I didn't need to give my card the first time(4th of march) because I only stayed one day. While she is explaining this the other woman is slamming phones down and made several comments in Thai. All i was trying to get is a clarification as to why they needed my card in which this woman explained and I excepted. This woman still was being very angry in her movements. when we walked away from the desk the nice girl came over and apologized and wished us a nice stay. I wrote this because A-One Cruise Hotel is awesome and a person behind the desk with such an attitude ruins a small part of your time your trying to enjoy. I'm sure she was just having a bad day but could find other ways to clean her brain out instead of a hotel Guest. I do highly recommend this hotel. Just stay away from the desk hahaha. good times ALL!!! But I found in all of my time in Pattaya smiling and giving a daily greeting does not get a response.

Reviewed March 14, 2017

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Thank you for choosing to stay with us. We are sincerely sorry and apologize for any inconvenience that you had experienced. However, we promise this complaint will be informed to the executive board in order to improve and keep our standard service.

Responded May 25, 2017
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Peter from United Kingdom
Family with young children
Stayed 10 nights in December 2018

Top Class Hotel”

Had a fantastic stay at the Royal Cruise Hotel. Very impressed with the pools, gym, room and hotel in general. Good choice for breakfast with lovely sea views. Good size gym and the two pools had ample sun loungers with double bed type loungers too. Staff very friendly and helpful. Everything kept very clean! You can get a decent hotel for around £30 a night in Pattaya and we have stayed in many but this is certainly worth paying the extra for and we will certainly book again sometime!

Reviewed December 31, 2018

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9.6
Exceptional
Suhaib from India
Couple
Stayed 4 nights in January 2020

Friendly staff, everything was closer like beach, shopping mall, street food, bike taxi”

One thing I felt uncomfortable was the room I got 1218 on 2nd floor the washroom was smelly, not sure if the room exhaust was not working properly, if I had got better room would have been nice, and there was no table and chair in the balcony, I had to ask for extra chair for my partner to sit, it was Chinese new year and rooms where all full....the location and food is good it's on the Beach road...I would recommend to book A one Royal cruise rather other franchise of A one hotels

Reviewed January 30, 2020

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10.0
Exceptional
Paul from United Kingdom
Couple
Stayed 10 nights in April 2018

Superb”

Just returned to the UK after an absolutely Fabulous 10 day stay @ The Royal Cruise, it's our 3rd visit to the A-One but this time we opted for a Club Executive, We would recommend this to everyone, We were treated as VIP's by every member of staff + the Extra's provide:- Private check in, access to Executive Lounge, Free snacks, Tea, Coffee, soft drinks All day & 6pm to 8pm Free Alcohol, Free Fruit every day, 2 Pieces of Laundry washed Free every day, All the Staff gave us Excellent service, especially DAVID who gave us a tour of the hotel & facilities & Helpful to all our needs + the Security/Lift attendant with his Heel Clicking & Saluting adds a little humour . We shall Definitely be returning the the A-One Cruise, Very Soon.

Reviewed May 06, 2018

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8.8
Excellent
sarah from Indonesia
Couple
Stayed 2 nights in September 2017

Great location”

If you are travelling with kids, this is a great hotel to stay. the shape of the building is very attractive to all kids. Rooms are spacious and well decorated. You could really feel as if you are on a cruise ship. Breakfast are great with various choice of foods. the highlight of this place is definitely the location. you can easily find this hotel as it is located in the main road of pattaya. Very close to the beach.

Reviewed December 29, 2017

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10.0
Exceptional
John from United Kingdom
Solo traveler
Stayed 2 nights in January 2018

Best hotel i have stayed in Pattaya”

Having stayed at many hotels in pattaya , this hotel offers best value for money by a mile stone. Location is right next to the beach road, easy access for 10baht taxi. The staff are very friendly and helpful. The rooms are cleaned to a high standard, fresh fruit in the room everyday, free coffee and tea. If you get the club room you have access to the club lounge, which has free soft drinks all day, along with tea, coffee and pastrys. 6pm -8pm the club lounge offers free alcohol and softdrinks, along with tapas. Also the hotel has a nice pool and jacuzzi :). Awsome stay, i will be back soon, Highly reccomended!!!!

Reviewed January 22, 2018

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7.6
Very good
Wong from Singapore
Couple
Ocean Front Suite
Stayed 4 nights in February 2018

Good Location, Bad Receptionist”

I booked my 5-day stay at the A-One Royal Cruise Hotel Pattaya through Agoda. We stayed at the Ocean View Suite. The view on the 5th floor suite was gorgeous, We could see the beautiful sunset right outside our balcony. The location of the hotel was great. Baht buses could be flagged down easily. Breakfast buffet was good and the VIP lounge access was a good touch. Our 5-day stay could have ended perfectly until the minute we checked-out. At the check-out, the duty receptionist on 23 Feb 2018 at 1 pm stopped us from leaving because there was a "missing glass cup" from our room. I was taken aback by the "accusation" that we "took" a cup. I told the receptionist that I don't know what she was talking about and that as honest people we will never "take a cup" that does not belong to us. The receptionist continued to stop us from leaving until I kicked up a scene. It was a terrible experience. I will not come back to the hotel again !

Reviewed February 24, 2018

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10.0
Exceptional
Lucy from Australia
Family with young children
Stayed 5 nights in April 2018

Exceptional experience, great location & value for money ”

Nothing to complain, the service, the food, the cleanliness & the location, absolutely fantastic! The club member benefits was another bonus on top of everything, loved the convenience and exclusive service (including food & beverage from the club lounge; the 4pc laundry items for free every day; late check out)! Will definitely come back and recommend to friends! Big thank you to A-One Royal Cruise Hotel

Reviewed May 05, 2018

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10.0
Exceptional
Steven from United States
Couple
Deluxe Twin With Balcony
Stayed 1 night in April 2018

Nice newer hotel with all the right facilities ”

We travel a lot in Thailand. There are many 4 Star hotels that live on old reviews and have deteriorated from their former glory. This is not one of them. It is a newer hotel with lots of amenities. Great pools, bars and restaurants. And very clean and comfortable rooms. Staff were helpful and pleasant. For the piece I don’t think you can beat it in Pattaya. Don’t let the fact it is shaped like a ship put you off - it actually very cool and well done theme throughout with high end finishes. Highly recommended.

Reviewed April 16, 2018

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9.2
Exceptional
Jorick from Malaysia
Group
Stayed 7 nights in February 2018

Great hotel”

Beautiful big rooms, value for money and great location. Big disappointment however is the shower, it gives cold or hot water on it's own initiative and mixing it to warm isn't an option. The hotel knows about this problem for a long time but doesn't seem to care to fix it. Also do not leave your change (coins) on the table as the housekeeping takes it as their tip without asking. I complained about this and the hotel would educate their maids not to assume change is automatically theirs. Also sauna and steamroom are payable which should be free for this type of hotel to my opinion. Further great service and great place to stay in Pattaya.

Reviewed February 15, 2018

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9.2
Exceptional
Shelby from China
Couple
Mini Suite Sea View
Stayed 5 nights in December 2017

Great place but still need improvement”

Good part: perfect location and spacy room, good interior finish, large balcony. very helpful staff! professional service. things needing improvement: staff can only understand and speak basic English but they do try their best to help. A dark spot found on one of the bedsheets but they do change sheets everyday. shower is Kohler but is designed for tub-bath not shower, extremely unconvenient if u only wanna take a shower. and the temperature of the water kept fluctuating from burning hot to cold, and burning hot again... this is the worst part of the hotel, I must say conclusion: I will stay there again should I go to Pattaya again. But I do hope they fix the hot water problem. I can be cool with all other shortcomings

Reviewed December 25, 2017

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10.0
Exceptional
Muhammad from Singapore
Couple
Ocean Front Suite
Stayed 2 nights in January 2018

Good location & great hotel concept. ”

Great location nearby several convenience stores. Walking distance to the famous Pattaya Walling Street, approx 20mins walk. Just opp the beach, but dont expect a clean beach as beach is mostly infested by speedboats. The hotel on the other hand is lovely. Great breakfast variety. Just a little complain that the bed have tyres/rollers which cant be locked so it will tend to roll here & there.

Reviewed January 20, 2018

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9.6
Exceptional
Ruethairat from Sweden
Family with young children
Stayed 1 night in January 2017

My kids love the hotel”

Nice hotel for the whole family. My kids love the shape of the hotel, its like you stay in the boat. Nice and very friendly stuffs. 4 stars hotel but the service is 5 ;-) One of the best hotel fitness in Pattaya (said my husband) Very great location, the beach is just right away across the street, not many bars near by the hotel so its a perfect hotel for a family with children. Very recommend to stay in this hotel.

Reviewed January 05, 2017

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Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

Responded May 25, 2017
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
9.6
Exceptional
Adrian from Canada
Business traveler
Deluxe Twin With Balcony
Stayed 1 night in November 2019

Fantastic ”

wow what an amazing stay! I really have nothing bad to say everything was fantastic. The staff here are amazing, every single member of staff was very attentive and so helpful, they all went the extra mile to make sure whatever we needed was done to their best ability. The room was very clean and the beds were super comfortable. I traveled with my 72 year old mum to take her for a 4 night stay, she didnt want to leave. At first we only booked 2 nights but it was so good we extended our trip. I 1000000% recommend this hotel. Location, staff, cleanliness, food, pool all great!!! The only thing is to buy water by the pool is 90 baht a bottle that is super expensive. That's my only negative comment. But you can go to Family mart right next door to buy water lol. Thank you so much to all the staff your the best! See you all again soon. This will be our go to hotel in Pattaya.

Reviewed November 14, 2019

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10.0
Exceptional
Krishan
Family with teens
Stayed 1 night in August 2018

Excellent service , one of the best locations ”

Wow ! As soon as we arrived we were looked after by the Manager. We arrived a day early my mistake but the manager took care of the whole family (7 members) the hotel is very clean. Location is perfect opposite the beach. All the rooms are serviced with efficiency. The loft attendant Pong is amazing he salutes to everyone who goes onto the lift. Would definitely recommend this hotel to anyone coming to Pattaya. The service from the lady called Meaw is remarkable 5 star

Reviewed August 16, 2018

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Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

Responded August 22, 2018
A-One The Royal Cruise Hotel Pattaya (SHA Extra Plus)
8.8
Excellent
Chanita from Thailand
Family with young children
Deluxe Twin With Balcony
Stayed 1 night in April 2019

Perfect for Family and Baby ”

I stayed here 2 nights with husband and baby 1.8 years old, We absolutely enjoy to stay here and really love swimming pool, a lot of restaurant around hotel and close to big department store ; Terminal 21 Pattaya, and we can cross to street to go to the beach, It's nice location. Breakfast is variety also I hope my comment will let anyone choose this hotel without doubt, We will be back soon :)

Reviewed April 09, 2019

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9.6
Exceptional
Jenjira from Thailand
Couple
Stayed 2 nights in February 2018

Great Customer Service ”

We were very impressed with great customer service from the staff here. From my years of travel and being in a service industry, I personally found service staff in Thailand in general not up to the mark when dealing with customer problems . However, we would like to thank to all staffs in this hotel who had made our stay a pleasant one. We would like to give our special thanks to receptionist Mr. David who was very attentive and anticipated our needs whenever we call from our room or ask for help at reception. We believe that he is truly a real gem to your organization. The location is great. It is near to everything. The beach is just across the road. Breakfast was delicious and had wide selections. We like the club room and enjoy the lounge.

Reviewed February 16, 2018

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Ocean Front Suite
Stayed 2 nights in February 2018

The Best Ocean View Suite”

Staff is extra attentive and helpful. Hotel is juz in front of the sea. We had a suite with a jacuzzi facing the sea. Room looked juz being updated. Love the details, fruit basket, fresh flowers, huge balcony counter top, 360 turning 50 inch flat TV whether u want to relax on the couch or watch from the bed. That copper decor on the white wall and side table legs are just beautiful. Free club lounge throughout our stay. And best of all, perfect sun set view. For the price of a normal room in neighbouring 5 star hotels by the beach, A-One Ocean View Suite is unbeatable!!

Reviewed February 18, 2018

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9.2
Exceptional
WONG from Malaysia
Family with teens
Family Room
Stayed 1 night in December 2017

The Staff was very friendly and very nice.”

The hotel location in beach road, nearby a lot of restaurants and opposite the hotel is Pattaya beach. The staff is very nice. They provide snack and light food in club lounge.

Reviewed December 27, 2017

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