This property is in high demand!
37 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Recommended for business travel/workshops/just transit.

Excellent location, the hot water worked perfectly.
Sesuai harga, terbaik di kelasnya
The hotel interior is clean and make you more cozy and peace
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
37 travelers have booked today.
Based on 3,051 verified reviews
9.4
9.2
9.2
9.2
9.0
Nearest transportation options
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Wonokromo Railway Station is within 0.99 km
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Ngagel is within 1.06 km
Location rating score
| Value for money | 9.2 |
| Location rating | 9.2 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 10.7 km |
BATIQA Hotel Darmo - Surabaya has a diverse selection of restaurant and dining options for you to take pleasure in while staying at this property, which include Asian cuisine, Buffet in restaurant, Western cuisine, and Vegetarian restaurant.
While remaining at BATIQA Hotel Darmo - Surabaya, kick start your vacation by visiting the nearest points of interest that are within walking distance to the property which include Mpu Tantular Museum, Suroboyo Monument, and Bungkul Park.
BATIQA Hotel Darmo - Surabaya has a total of 87 rooms.
BATIQA Hotel Darmo - Surabaya can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
Past families with young children that have stayed at this property have given BATIQA Hotel Darmo - Surabaya an average rating of 8.7. You can look up more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given BATIQA Hotel Darmo - Surabaya an average rating of 8.8. You can check out more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given BATIQA Hotel Darmo - Surabaya an average rating of 9.3. You can look up on more comprehensive customer reviews, and feedback for this property down in the review section.
The nearest airport to BATIQA Hotel Darmo - Surabaya is Juanda International Airport, 11.0 km away.

Experience Comfort and Convenience at BATIQA Hotel Darmo - Surabaya
Welcome to BATIQA Hotel Darmo - Surabaya, a charming 3-star hotel located in the heart of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. Offering 87 well-appointed rooms, BATIQA Hotel Darmo - Surabaya ensures a comfortable and enjoyable stay for all guests.
Check-in at BATIQA Hotel Darmo - Surabaya begins at 02:00 PM, allowing you to settle in and relax after a long journey. The friendly and attentive staff will be there to assist you throughout the check-in process, ensuring a smooth and hassle-free experience. If you need to check-out, the hotel allows you to do so until 11:00 AM, giving you ample time to prepare for your departure.
Families traveling with children will appreciate the child-friendly policy at BATIQA Hotel Darmo - Surabaya. Children between the ages of 0 to 17 can stay free of charge, making it an ideal choice for a family vacation. The hotel's spacious rooms provide enough space for everyone to unwind and enjoy their stay. Whether you're traveling with infants or teenagers, BATIQA Hotel Darmo - Surabaya caters to the needs of every family member.
At BATIQA Hotel Darmo - Surabaya, you can expect a comfortable and convenient stay. Book your room today and experience the warm hospitality and top-notch amenities that this hotel has to offer.
Unwind and Indulge in Entertainment at BATIQA Hotel Darmo - Surabaya
At BATIQA Hotel Darmo - Surabaya, guests can enjoy a range of entertainment facilities that will help them unwind and indulge in a relaxing stay. The hotel features a stylish bar where guests can sip on their favorite cocktails and enjoy a lively atmosphere. Whether you're looking to socialize with fellow travelers or simply relax after a long day of exploring Surabaya, the bar at BATIQA Hotel Darmo - Surabaya is the perfect spot to unwind.
For those seeking ultimate relaxation, the hotel offers massage and spa services. Pamper yourself with a soothing massage that will melt away any stress and tension. The skilled therapists at BATIQA Hotel Darmo - Surabaya will provide a rejuvenating experience that will leave you feeling refreshed and revitalized. Indulge in a variety of spa treatments that cater to your specific needs, whether it's a facial, body scrub, or a luxurious spa package. With these entertainment facilities, BATIQA Hotel Darmo - Surabaya ensures that guests have everything they need for a truly enjoyable and memorable stay.
Stay Fit and Active at BATIQA Hotel Darmo - Surabaya's State-of-the-Art Fitness Center
At BATIQA Hotel Darmo - Surabaya, we understand the importance of staying fit and active, even when you're away from home. That's why we offer a top-notch fitness center that is sure to impress even the most dedicated fitness enthusiasts. Our fitness center is fully equipped with state-of-the-art exercise machines and equipment, allowing you to get a full-body workout no matter your fitness level or goals.
What sets our fitness center apart is that it is completely free for all guests. Whether you're an early bird or a night owl, you can take advantage of our 24-hour fitness center to fit your workout into your schedule. Our friendly and knowledgeable staff are always on hand to assist you with any questions or guidance you may need.
So, whether you're looking to maintain your fitness routine or kickstart a new one, our fitness center at BATIQA Hotel Darmo - Surabaya is the perfect place to achieve your goals. Stay fit, active, and energized during your stay with us.
Convenience Facilities at BATIQA Hotel Darmo - Surabaya
BATIQA Hotel Darmo - Surabaya offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals or snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and ready to wear during their stay.
For added convenience, BATIQA Hotel Darmo - Surabaya offers safety deposit boxes, allowing guests to securely store their valuables. The concierge service is available to assist guests with any inquiries or requests they may have, ensuring a seamless and enjoyable stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly.
Additionally, the hotel provides a designated smoking area for guests who smoke. Free Wi-Fi is available in all rooms, allowing guests to stay connected and productive throughout their stay. Other convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that guests have everything they need for a comfortable and hassle-free stay at BATIQA Hotel Darmo - Surabaya.
Convenient Transport Facilities at BATIQA Hotel Darmo - Surabaya
At BATIQA Hotel Darmo - Surabaya, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a seamless journey from the airport to the hotel. Whether you're arriving or departing, the hotel's dedicated staff will be there to assist you with your transportation needs.
In addition to airport transfers, BATIQA Hotel Darmo - Surabaya also provides valet parking and a car park onsite. Guests who prefer to drive can take advantage of the hotel's self-parking option. The car park is free of charge, allowing guests to explore the city without worrying about parking fees. For those who prefer to use taxis, the hotel offers a convenient taxi service, making it easy to get around Surabaya and explore its attractions. With these transport facilities, guests can enjoy a stress-free and convenient stay at BATIQA Hotel Darmo - Surabaya.
Indulge in a Culinary Delight at BATIQA Hotel Darmo - Surabaya
At BATIQA Hotel Darmo - Surabaya, guests can embark on a culinary journey like no other with its exceptional dining facilities. Start your day with a scrumptious breakfast buffet, featuring a wide array of delectable options to suit every palate. From local Indonesian delicacies to international favorites, there is something for everyone to enjoy.
For those seeking a quick caffeine fix or a cozy spot to unwind, the hotel's coffee shop is the perfect destination. Sip on a freshly brewed cup of coffee or indulge in a selection of teas while relishing in the warm and inviting ambiance.
When hunger strikes, guests can savor a delightful meal at the on-site restaurant. With its diverse menu and impeccable service, the restaurant offers a memorable dining experience. Whether you're in the mood for traditional Indonesian cuisine or international dishes, the talented chefs at BATIQA Hotel Darmo - Surabaya will surely satisfy your cravings.
With 24-hour room service, guests can also enjoy a delectable meal in the comfort of their own room. Whether it's a late-night snack or a full-course dinner, the hotel's room service ensures that every culinary desire is met.
For those who prefer to cook their own meals, the shared kitchen provides all the necessary amenities. Whip up your favorite dishes and enjoy a home-cooked meal away from home.
With daily housekeeping and a halal restaurant, BATIQA Hotel Darmo - Surabaya goes above and beyond to ensure a comfortable and enjoyable stay for all guests. Whether you're a food enthusiast or simply looking to indulge in a delightful dining experience, this hotel's dining facilities are sure to satisfy your every craving.
Comfortable and Versatile Room Options at BATIQA Hotel Darmo - Surabaya
Discover a range of thoughtfully designed rooms at BATIQA Hotel Darmo - Surabaya, perfect for both leisure and business travelers. The Superior Room Double offers a cozy 18 square meters space with a comfortable double bed, ideal for restful nights. For those seeking more space and luxury, the Suite provides a spacious 36 square meters with a king-sized bed, ensuring a relaxing and indulgent stay. Guests can also choose the Superior Room Twin, featuring two single beds within 18 square meters, perfect for friends or colleagues traveling together.
Booking these rooms through Agoda guarantees you the best available prices, making your stay more affordable without compromising quality. The platform offers a seamless and hassle-free booking experience, allowing you to secure your preferred room quickly and easily. Enjoy peace of mind knowing that your reservation is confirmed effortlessly, giving you more time to plan your exciting visit to Surabaya.
Discover the Vibrant Surabaya Center
Surabaya Center is the beating heart of Surabaya, Indonesia's second-largest city. This bustling district is a vibrant hub of commerce, culture, and entertainment, offering a myriad of attractions and experiences for visitors to enjoy. Located in the heart of Surabaya, BATIQA Hotel Darmo - Surabaya is perfectly situated to explore everything that Surabaya Center has to offer.
Step outside the hotel, and you'll find yourself immersed in a world of shopping, dining, and entertainment options. Surabaya Center is home to a number of modern shopping malls, such as Tunjungan Plaza and Galaxy Mall, where you can indulge in retail therapy and find everything from high-end fashion brands to local handicrafts. Food lovers will be delighted by the diverse culinary scene in Surabaya Center, with numerous restaurants, cafes, and street food stalls serving up delicious local delicacies.
Beyond shopping and dining, Surabaya Center is also a cultural hotspot. History enthusiasts can explore the historic sites of Surabaya, including the iconic Heroes Monument and the historic Arab Quarter. For a taste of local art and culture, visit the House of Sampoerna, a museum and cultural center dedicated to Indonesia's rich tobacco heritage.
Whether you're looking for shopping, dining, or cultural experiences, Surabaya Center has it all. Stay at BATIQA Hotel Darmo - Surabaya and immerse yourself in the vibrant energy of this dynamic district.
Convenient Airport Transfers to BATIQA Hotel Darmo - Surabaya
Located in the heart of Surabaya Center, BATIQA Hotel Darmo - Surabaya is a modern and stylish hotel that offers a comfortable stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the convenient transportation options available.
If you are arriving at Juanda International Airport, which is the main airport serving Surabaya, there are several ways to reach BATIQA Hotel Darmo - Surabaya. The most convenient option is to take a taxi from the airport. The taxi stand is located just outside the arrival hall, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions.
Another option is to use a ride-hailing service such as Grab or Gojek, which are popular in Surabaya. Simply download the app, book a ride, and wait for your driver to pick you up at the designated area. This option offers the convenience of cashless payment and the ability to track your driver's location.
For those who prefer public transportation, you can take a DAMRI bus from the airport to Bungurasih Bus Terminal. From there, you can transfer to a local bus or a taxi to reach BATIQA Hotel Darmo - Surabaya. This option is more budget-friendly but may take longer due to multiple transfers.
No matter which transportation option you choose, you can rest assured that your journey from the airport to BATIQA Hotel Darmo - Surabaya will be hassle-free and convenient, allowing you to start your stay in Surabaya on a positive note.
Discover Surabaya's Rich Cultural Heritage and Iconic Landmarks near BATIQA Hotel Darmo - Surabaya
BATIQA Hotel Darmo - Surabaya is perfectly situated amidst Surabaya's vibrant cultural scene and iconic landmarks. Guests will have the opportunity to explore the city's rich heritage and visit popular attractions located nearby.
One of the must-visit landmarks is the Sampoerna Museum, which offers a fascinating glimpse into the history of Indonesia's tobacco industry. Housed in a beautifully preserved Dutch colonial building, the museum showcases antique cigarette-making machines and displays the art of hand-rolled clove cigarettes.
Another notable landmark is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. This iconic bridge stretches over 5.4 kilometers and offers breathtaking views of the surrounding area. Visitors can take a leisurely stroll or enjoy a scenic drive across the bridge while admiring the picturesque scenery.
Nature lovers will appreciate the nearby Bungkul Park, a popular green oasis in the heart of Surabaya. This spacious park features a large pond, jogging tracks, and various recreational facilities. It's the perfect place to relax, have a picnic, or simply enjoy a peaceful walk amidst lush greenery.
For those interested in Surabaya's history, the Monkasel (Submarine Monument) and Tugu Pahlawan are must-see attractions. The Monkasel is a retired Russian submarine turned museum, offering visitors a unique opportunity to explore its interior and learn about Indonesia's naval history. Tugu Pahlawan, on the other hand, is a towering monument dedicated to the heroes of the Indonesian National Revolution.
Other notable attractions nearby include Surabaya's Zoo, home to a diverse range of animal species, and the Suroboyo Monument, a distinctive landmark depicting Surabaya's iconic bull and shark statues. Additionally, visitors can explore the cultural significance of Surabaya by visiting the Ampel Mosque and Muhammad Cheng Hoo Mosque, both architectural marvels that showcase the city's religious diversity.
With such a wide array of landmarks and attractions nearby, guests at BATIQA Hotel Darmo - Surabaya can immerse themselves in Surabaya's vibrant culture and history, creating unforgettable memories during their stay.
Convenient Public Transport Stations Near BATIQA Hotel Darmo - Surabaya
BATIQA Hotel Darmo - Surabaya is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Surabaya and its surrounding areas.
One of the closest stations to the hotel is Semut Train Station, which is just a short walk away. This station provides easy access to various destinations within Surabaya, as well as neighboring cities. Whether you're planning to visit popular attractions or explore local markets, Semut Train Station is a convenient starting point.
Another nearby option is Gubeng Train Station, which is also within walking distance from the hotel. This major train station is well-connected to other parts of Surabaya and offers a wide range of train services, including intercity and commuter trains. From Gubeng Train Station, travelers can easily reach popular destinations such as Surabaya Kota, Sidotopo Train Station, and Pasar Turi Train Station.
Additionally, the Ngagel bus stop is located near the hotel, providing another convenient transportation option. From here, travelers can hop on a bus to explore different parts of Surabaya, including its vibrant shopping districts, cultural landmarks, and local neighborhoods.
With its proximity to Semut Train Station, Gubeng Train Station, and the Ngagel bus stop, BATIQA Hotel Darmo - Surabaya offers easy access to Surabaya's public transport network, ensuring that guests can conveniently explore the city and beyond.
Indulge in a Culinary Adventure at BATIQA Hotel Darmo - Surabaya
Surrounded by a plethora of dining options, BATIQA Hotel Darmo - Surabaya is a haven for food enthusiasts. Just steps away from the hotel, you can find Aiola Eatery, a trendy restaurant offering a fusion of Asian and Western cuisines. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect spot to relax and enjoy a cup of aromatic coffee. If you're craving seafood, Layar Seafood KH Abdul Wahab Siamin is a must-visit, serving fresh and delicious seafood dishes. For a taste of authentic Medan cuisine, head over to Apeng Kwetiau Medan - Kedung Doro. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its mouthwatering grilled coconut chicken skewers, while Soto Ayam 'Cak To' Undaan Wetan is a local favorite for its flavorful chicken soup. Rawon Setan - Embong Malang is the go-to place for those craving the rich and savory flavors of East Javanese black beef soup. Soto Ambengan Pak Sadi is another popular spot, serving traditional Javanese soto with a variety of toppings. Wapo Resto - Airlangga offers a cozy ambiance and a wide selection of Indonesian and international dishes. Lastly, Bon Ami Restaurant is a charming eatery that specializes in French and European cuisine. With such a diverse range of dining options just a stone's throw away, BATIQA Hotel Darmo - Surabaya ensures that your culinary cravings will be satisfied during your stay.
Shop 'til You Drop in Surabaya
Located in the heart of Surabaya, BATIQA Hotel Darmo - Surabaya is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Central Point Mall, a modern shopping complex offering a wide range of international and local brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to explore, with its vast collection of batik fabrics and handicrafts. Bratang Flower Market is a must-visit for flower enthusiasts, offering a colorful array of blooms and plants. Food lovers will be delighted by the nearby Wisata Rasa, a bustling food street where you can indulge in a variety of local delicacies. Pasar Keputran is another popular local market, known for its fresh produce and vibrant atmosphere. If you're in the mood for a more upscale shopping experience, head over to Grand City Mall or Marvell City, both offering a wide selection of high-end fashion brands and entertainment options. Vintage lovers will appreciate a visit to Newton Vintage Store, a treasure trove of retro clothing and accessories. Pasar Genteng is another local market worth exploring, offering a unique blend of traditional and modern goods. And last but not least, Plaza Tunjungan, the largest shopping mall in Surabaya, is just a short drive away, with its impressive range of shops, restaurants, and entertainment facilities. With such a diverse range of shopping landmarks in its vicinity, BATIQA Hotel Darmo - Surabaya is the perfect choice for both leisure and business travelers looking to indulge in a retail therapy spree.
Affordable Luxury at BATIQA Hotel Darmo - Surabaya
Discover the perfect blend of comfort, convenience, and affordability at BATIQA Hotel Darmo - Surabaya. With an average price of just $24 per room, this hotel offers exceptional value for money in comparison to the city's average price of $28 per room.
At BATIQA Hotel Darmo - Surabaya, you can enjoy a comfortable stay without breaking the bank. The hotel's well-appointed rooms are designed with your utmost comfort in mind, featuring modern amenities and stylish decor. Whether you're traveling for business or leisure, you'll find everything you need for a relaxing and enjoyable stay.
With its strategic location in Surabaya, you'll have easy access to the city's top attractions, shopping centers, and dining options. Whether you're exploring the vibrant local markets, visiting historical landmarks, or indulging in the city's culinary delights, BATIQA Hotel Darmo - Surabaya is the perfect base for your adventures. Book your stay today and experience affordable luxury in the heart of Surabaya.
Excellent Hotel with Friendly Staff
BATIQA Hotel Darmo - Surabaya is a top-notch hotel that has received rave reviews from its satisfied customers. With its great building and impeccable cleanliness, this hotel offers the perfect stay for any traveler. The staff is known for their exceptional service, always going above and beyond to ensure a comfortable and enjoyable experience for guests. The rooms are not only spotlessly clean, but also bright, functional, and well-equipped with all the necessary amenities. The hotel's strategic location makes it convenient for exploring the city, and the value for money is simply unbeatable. Whether you're a solo traveler or traveling with family, BATIQA Hotel Darmo - Surabaya is the ideal choice for a memorable stay in Surabaya.
Exceptional Customer Ratings at BATIQA Hotel Darmo - Surabaya
BATIQA Hotel Darmo - Surabaya has garnered exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay in Surabaya, Indonesia. With an impressive overall rating of 9.1, this hotel has consistently exceeded guests' expectations, ensuring a memorable experience for every visitor.
One of the standout features of BATIQA Hotel Darmo - Surabaya is its excellent value for money, receiving a remarkable rating of 9.2. Guests appreciate the affordable rates coupled with the high-quality services and amenities provided. Whether you are a business traveler or on a leisure trip, this hotel offers great value without compromising on comfort and convenience.
The hotel's facilities also receive high praise, with a rating of 8.8. Guests can enjoy a range of amenities, including a fitness center, swimming pool, and a restaurant serving delicious local and international cuisine. These well-maintained facilities ensure that guests have everything they need for a relaxing and enjoyable stay.
Furthermore, BATIQA Hotel Darmo - Surabaya is well-known for its impeccable cleanliness, receiving a rating of 9.1. Guests appreciate the hotel's commitment to maintaining a spotless environment, ensuring a hygienic and comfortable stay. The rooms are meticulously cleaned, and the common areas are always tidy, leaving guests feeling refreshed and satisfied.
In terms of location, this hotel scores a solid 9.0. Situated in the heart of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. The convenient location allows guests to explore the city with ease, making it an ideal choice for both business and leisure travelers.
Last but not least, the staff performance at BATIQA Hotel Darmo - Surabaya is exceptional, earning a rating of 9.2. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. Their professionalism and dedication contribute to the overall positive experience at the hotel.
With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, BATIQA Hotel Darmo - Surabaya is a highly recommended choice for travelers seeking a memorable stay in Surabaya, Indonesia. Book your stay now and experience the exceptional hospitality this hotel has to offer.
Excellent9.0
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Guests have praised the hotel's excellent and friendly staff, who have been noted for their warm and welcoming nature. Rooms have also been noted as clean and well-maintained for a comfortable stay. The hotel is located in the convenient Darmo area, making it easy to explore the city. Guests have also enjoyed the delicious breakfast with a good selection and the facilities, including a fitness center and swimming pool, adding to a pleasant experience.
Few reviews criticize low value, but overall hotel is decent for budget travelers.
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I stayed at Batiqa Darmo Surabaya and honestly, I usually enjoy staying at Batiqa because the price is good, the rooms are comfortable, and the breakfast is always solid with plenty of choices. This time though, the room felt a bit too small, and the amenities were minimal—just one box of toothbrushes. The bathroom also had drainage issues, so the water kept pooling. What really surprised me was the open kitchen in the dining area. After breakfast, my clothes ended up smelling like food, which wasn’t very pleasant. Hopefully the hotel can look into this. Aside from those things, everything else was good. The staff were friendly, polite, and very helpful.
Dear Mr. Ranggo, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Katarina Siuly General Manager
Second time to Surabaya and also second time I booked Batiqa hotel. Everytime I visit Indonesia, I would definitely book Batiqa as my first choice of hotels. The staffs are dedicated to their work and are warm and welcoming. The rooms are perfect. Comfortable beds, hot shower and TV with multiple international channels to keep you entertained all day and night. There's a beautiful rooftop bar with a magnificent view of Surabaya city centre. I met up with the staff by the name of Ganes again. He always remember my favorite Ginger coffee which is a must try! Thank you Batiqa for the wonderful hospitality.
Dear Mr KAM , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
The message is close to the event day and I managed to get a smoking room, but it turned out that the room was safe with no cigarette smell, clean room, clean bathroom, and the hot water worked well even when used for a long time. The breakfast menu was plentiful and delicious, all the staff were friendly, highly recommended overall, thank you.
Dear Mr Tyo, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
Breakfast was good, albeit they have limited offering. The restaurant is on the 15th floor with a beautiful view of Surabaya and the Kalimas river. The service is excellent. From the breakfast staff (Ms. Fira), the reception desk, and the security person - they were all very courteous and friendly. I felt welcome. The hotel room is small with a comfortable bed. My only complain is that the bed sheets look worn down, the comforter cover has some stains (most likely unable to remove the stains), and only tooth brushes with tooth pastes are provided (no shower caps, no soap bar to wash your hands with when using the sink). The drink water dispenser in the hall way can use a replacement as it looks very worn down. Overall, it is a comfortable budget hotel to stay for a short (business) visit in Surabaya.
Dear Mrs Evy, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager
1 kilometers to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Short and Simple”
I stayed before in BATIQA pekanbaru and was very impressed with this hotel. So I decided I must try BATIQA Surabaya. The hotel building is the only tallest building in the area. So all rooms have a good view of the city. There's a rooftop bar and bistro but the food wasn't good. The Tom yum seafood didn't come with rice and I had to order rice separately. The food was awful and salty. Only a few shrimps and squid that's all. The rooms were nice and quiet. Very comfortable with smart TV. Deco and fittings were stylish with an Indonesian touch. The reception offers welcome drink and the staff by the name of Ganes at rooftop was kind to share with me landmarks and popular spots to visit. Surabaya zoo is walking distance. Overall good hotel!
Dear Mr Kam, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Katarina Siuly General Manager