This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Check-in [24-hour]
![Check-in [24-hour]](https://pix10.agoda.net/hotelImages//1039547/-1/f65c9acfebda55edf062a89a3accb005.jpg?ca=7&ce=1&s=1024x768)
Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
"Akses bandara dekat , pelayanan hotel paripurna"
Great Breakfast
Many guests have praised the breakfast at this property
"Helpful staff, great breakfast, and the room was clean too."
"Breakfast range is extra ordinary.. Food quality is good."
"The menu is a lot and super tasty, too."

Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Bar
Airport transfer
3 travelers have booked today.
Based on 2,439 verified reviews
8.9
8.9
8.9
8.7
8.7
8.3
Nearest transportation options
•
Jemursari is within 0.25 km
•
Kertomenanggal is within 1.07 km
Location rating score
| Value for money | 8.9 |
| Distance to city center | 4 km |
| Location rating | 8.7 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 8.3 km |
Based on 2439 reviews from verified travelers
While lounging at Best Western Papilio Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.
The average travel time to get from Best Western Papilio Hotel to the airport is 15 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
Best Western Papilio Hotel's most popular month where verified tourists have stayed the most is in April.
Past couple travelers that have stayed at this property have given Best Western Papilio Hotel an average rating of 8.9. You can look up on more detailed customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.
Past families with older children that have stayed at this property have given Best Western Papilio Hotel an average rating of 8.7. You can look into more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Experience Comfort and Convenience at Best Western Papilio Hotel, Surabaya
Nestled just 4 kilometers from the vibrant city center of Surabaya, the Best Western Papilio Hotel offers an ideal retreat for travelers seeking both comfort and accessibility. Built in 2015 and recently renovated the same year, this modern hotel combines contemporary design with thoughtful amenities, ensuring a pleasant stay whether you're here for business or leisure. With a quick 15-minute drive to the airport, guests can easily start or end their journeys without hassle.
The hotel warmly welcomes families, allowing children aged 3 to 5 to stay free of charge, making it a perfect choice for family travelers. Check-in begins at 2:00 PM, giving you ample time to settle in and explore the city, while check-out is conveniently scheduled until 12:00 PM. Experience the best of Surabaya with the comfort, convenience, and hospitality that Best Western Papilio Hotel proudly offers.
Relax and Unwind at the Hotel Bar
Experience the perfect evening at the Best Western Papilio Hotel’s stylish and inviting bar. Whether you're looking to unwind after a busy day or enjoy a lively night out, the bar offers a wide selection of refreshing beverages, expertly crafted cocktails, and local favorites. The cozy yet sophisticated ambiance creates an ideal setting for socializing with friends, colleagues, or fellow travelers, making it a highlight of your stay in Surabaya.
Refreshing Outdoor Pool for Ultimate Relaxation at Best Western Papilio Hotel
Dive into serenity at the Best Western Papilio Hotel’s inviting outdoor pool, an ideal oasis for guests seeking relaxation and leisure amidst their busy travels. Surrounded by lush greenery and a spacious deck, the pool offers a perfect setting for a refreshing swim or simply lounging under the warm Indonesian sun. Whether you're starting your day with an invigorating morning dip or unwinding after a day of exploring Surabaya, the outdoor pool provides a tranquil escape to rejuvenate your mind and body.
Exceptional Convenience Facilities at Best Western Papilio Hotel
Experience seamless comfort and security during your stay at Best Western Papilio Hotel, where guest convenience is a top priority. Each room is equipped with a complimentary Wi-Fi service, ensuring you stay connected whether for work or leisure. For added peace of mind, the hotel offers secure safety deposit boxes, allowing you to store your valuables safely and conveniently. Our attentive concierge service is always available to assist with your needs, from local recommendations to arranging transportation, ensuring your stay is smooth and enjoyable. These thoughtfully designed facilities make Best Western Papilio Hotel the perfect choice for travelers seeking both comfort and convenience in Surabaya.
Convenient Transport Facilities at Best Western Papilio Hotel
Experience seamless travel with the Best Western Papilio Hotel's dedicated airport transfer service, ensuring a smooth and stress-free journey to and from Surabaya’s bustling airport. Whether you're arriving early or heading out for an adventure, this convenient service allows guests to start and end their stay with ease. Additionally, the hotel offers a complimentary car park, providing guests with secure and hassle-free parking facilities during their stay. This combination of transport amenities makes exploring Surabaya effortless and comfortable, allowing guests to focus on enjoying their trip.
Delightful Dining Experience at Best Western Papilio Hotel
Indulge in a warm and inviting atmosphere at the hotel's cozy coffee shop, where guests can enjoy a variety of freshly brewed coffees, teas, and light snacks throughout the day. Perfect for a quick caffeine fix or a relaxed catch-up with friends, the coffee shop offers a comfortable setting to unwind and recharge.
For more substantial dining options, the hotel features a stylish restaurant that serves a diverse menu of delicious local and international cuisines. Whether you're craving traditional Indonesian dishes or international favorites, the restaurant provides a satisfying culinary experience in a elegant and welcoming environment. Perfect for breakfast, lunch, or dinner, the dining facilities at Best Western Papilio Hotel ensure every meal is memorable.
Comfortable and Diverse Room Options at Best Western Papilio Hotel
Discover a variety of well-appointed rooms at Best Western Papilio Hotel, each designed to cater to different preferences and needs. Guests can choose from the cozy Queen Bed Smoking Room or the spacious Twin Bed Smoking Room, both offering 28 square meters of comfort. For those seeking a non-smoking environment, the Nonsmoking Executive Room provides a stylish space with a Queen Bed or Two Single Beds, perfect for business travelers or leisure guests alike. The Superior Room with a City View features Two Single Beds and a Queen Bed, providing a delightful ambiance for city explorers.
For added luxury, the Deluxe Rooms with City View include options with One Queen Bed or Two Single Beds, all offering a relaxing atmosphere. The Suite, with its elegant King Bed and panoramic City View, is ideal for guests seeking a more exclusive experience. Booking these rooms through Agoda ensures you receive the best prices available, along with a hassle-free, easy reservation process that makes planning your stay simple and stress-free. Enjoy comfort, convenience, and excellent value when you choose Best Western Papilio Hotel for your stay in Surabaya.
Discover the Vibrant Neighborhood of Rungkut in Surabaya
Located in the bustling city of Surabaya, Indonesia, the Best Western Papilio Hotel offers a prime location in the vibrant neighborhood of Rungkut. This area is known for its lively atmosphere, diverse culinary scene, and convenient access to various attractions and amenities.
Rungkut is a popular choice for travelers seeking a dynamic and authentic experience in Surabaya. The neighborhood is home to numerous shopping malls, including the Galaxy Mall and Royal Plaza, where visitors can indulge in retail therapy and find everything from local handicrafts to international brands. Food enthusiasts will be delighted by the wide array of dining options available in Rungkut, ranging from traditional Indonesian street food to international cuisine.
In addition to its shopping and dining offerings, Rungkut also boasts several entertainment venues, such as cinemas and karaoke lounges, ensuring that there is never a dull moment for visitors. For those looking to explore the cultural side of Surabaya, the House of Sampoerna museum is just a short distance away. This museum provides a fascinating insight into the city's history and the tobacco industry that once thrived in the area.
Whether you're a shopaholic, a food lover, or a culture enthusiast, Rungkut has something to offer for everyone. With its vibrant atmosphere and convenient location, it's no wonder that this neighborhood is a favorite among travelers visiting Surabaya. Book your stay at the Best Western Papilio Hotel and immerse yourself in the lively charm of Rungkut.
Convenient Airport Transfers to Best Western Papilio Hotel
Welcome to Best Western Papilio Hotel, located in the vibrant city of Surabaya, Indonesia. Whether you are traveling for business or leisure, we understand the importance of a smooth and hassle-free journey. That's why we provide convenient airport transfers to ensure your arrival and departure are as seamless as possible.
If you are flying into Surabaya, the nearest airport is Juanda International Airport, located approximately 10 kilometers away from Best Western Papilio Hotel. To reach the hotel, you have several transportation options. The quickest and most convenient way is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and efficient mode of transportation. The journey to Best Western Papilio Hotel takes around 20 minutes, depending on the traffic.
Alternatively, if you prefer public transportation, you can take the Damri Airport Bus. The Damri Airport Bus is a reliable and affordable option that operates between Juanda International Airport and various destinations in Surabaya, including Rungkut where Best Western Papilio Hotel is situated. The bus service runs at regular intervals and provides a cost-effective way to reach the hotel. From the bus stop, it is just a short walk or taxi ride to Best Western Papilio Hotel.
At Best Western Papilio Hotel, we strive to make your stay comfortable and convenient from the moment you arrive. Our dedicated staff is always ready to assist with any transportation arrangements you may need, ensuring a stress-free experience. Book your stay with us today and enjoy the warm hospitality and excellent amenities that Best Western Papilio Hotel has to offer.
Discover Surabaya's Vibrant Landmarks and Attractions near Best Western Papilio Hotel
Best Western Papilio Hotel is ideally located near several prominent landmarks and attractions, offering guests a chance to explore the vibrant city of Surabaya. Just a short distance away from the hotel, visitors can marvel at the architectural beauty of Masjid Nasional Al Akbar Surabaya. This grand mosque is a sight to behold, with its towering minarets and intricate design, making it a must-visit for those interested in Islamic culture and history.
For a day of fun-filled entertainment, guests can head to Suroboyo Carnival Park. This amusement park offers a wide range of thrilling rides, games, and attractions for visitors of all ages. From roller coasters to water slides, there is something for everyone to enjoy at this exciting destination.
Additionally, the hotel is conveniently located near various healthcare facilities such as Puskesmas Pembantu Kebraon, Yakaya, and Klinik Utama El Shafi. Guests can rest assured knowing that medical assistance is easily accessible during their stay.
For those in need of basic amenities and medication, Apotek K24 Pandugo is just a stone's throw away from the hotel. This pharmacy offers a wide selection of over-the-counter medicines, personal care products, and health supplements.
Whether you're looking to explore Surabaya's cultural landmarks or enjoy a day of family-friendly entertainment, Best Western Papilio Hotel's surrounding landmarks and attractions offer a diverse range of experiences for every traveler.
Convenient Public Transport Stations near Best Western Papilio Hotel
Located in the vibrant city of Surabaya, Best Western Papilio Hotel offers easy access to several public transport stations, making it convenient for guests to explore the city and its surroundings. The hotel is situated near Jemursari, Margorejo, Kertomenanggal, and Wonokromo Railway Station, providing guests with various transportation options.
Jemursari is a nearby public transport station that offers easy connections to different parts of Surabaya. From here, guests can easily reach popular attractions such as Taman Bungkul, Surabaya Zoo, and the Grand City Mall. The station is well-connected to other parts of the city, allowing guests to explore Surabaya's vibrant street food scene, shopping districts, and cultural landmarks.
Margorejo is another convenient public transport station near the hotel. From here, guests can easily access the Surabaya Carnival Night Market, a bustling market known for its wide variety of local street food and entertainment options. The station is also well-connected to other parts of the city, making it easy for guests to explore Surabaya's historical sites, such as the House of Sampoerna and the Heroes Monument.
Kertomenanggal is a nearby public transport station that provides easy access to Surabaya's central business district. From here, guests can easily reach popular shopping centers like Tunjungan Plaza and Surabaya Town Square. The station is also well-connected to other parts of the city, allowing guests to explore Surabaya's vibrant nightlife and entertainment options.
Wonokromo Railway Station is another convenient option for guests staying at Best Western Papilio Hotel. From here, guests can easily travel to nearby cities and towns, such as Malang and Mojokerto. The station also offers connections to Surabaya's main bus terminal, enabling guests to explore other parts of Java Island.
With its close proximity to Jemursari, Margorejo, Kertomenanggal, and Wonokromo Railway Station, Best Western Papilio Hotel is the ideal choice for travelers looking for convenient and accessible public transport options in Surabaya. Whether guests are here for business or leisure, they can easily explore the city and its surroundings with ease.
A Culinary Adventure Awaits at Best Western Papilio Hotel
Surabaya is known for its vibrant food scene, and guests at Best Western Papilio Hotel are in for a treat. Just steps away from the hotel, you'll find a plethora of dining options to satisfy every craving. Indulge in the mouthwatering Japanese dishes at Mr Sumo - Merr or savor the crispy and flavorful Bebek Goreng Palupi Rungkut. Mie Mapan is a must-visit for noodle lovers, while Bebek Goreng Harissa offers delectable fried duck dishes. For those craving cheesy goodness, Richeese Factory - Rungkut Madya is the place to be. Ayam Geprek Mr Suprek UPN is renowned for its spicy chicken dishes, while Agis Restaurant offers a wide range of local and international cuisine. Merr Kayu Manis Restaurant is perfect for those seeking authentic Indonesian flavors, and DIMSUM & SUKI XL 'Xtra Lezat' serves up delicious dim sum and hot pot dishes. Last but not least, don't miss out on the fiery and flavorful dishes at Waroeng Spesial Sambal 'SS' Rungkut. With such a diverse range of restaurants just a stone's throw away, guests at Best Western Papilio Hotel are spoilt for choice when it comes to dining options.
Shop till you drop at Surabaya's vibrant shopping landmarks
Best Western Papilio Hotel is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is the City of Tomorrow Mall, where you can indulge in a day of retail therapy with its wide range of local and international brands. If you're looking for unique souvenirs or traditional Indonesian batik, a visit to Rumah Batik Jawa Timur is a must. For a taste of Surabaya's vibrant night scene, head to the Surabaya Carnival Night Market, where you can browse through a variety of stalls selling everything from clothing to street food. Other nearby shopping destinations include CITO Shopping Mall, Maspion Square, Darmo Trade Center, Royal Plaza Surabaya, City of Tomorrow (CITO), and Marina Plaza. With so many shopping options right at your doorstep, you'll never run out of places to explore and discover in Surabaya.
Affordable Luxury at Best Western Papilio Hotel
Experience the perfect blend of comfort, convenience, and affordability at Best Western Papilio Hotel in Surabaya, Indonesia. With an average room price of just $41, this hotel offers exceptional value for money, making it an ideal choice for both business and leisure travelers.
Compared to the average price of a hotel room in Surabaya, which stands at $28, Best Western Papilio Hotel provides luxurious accommodation at an incredibly competitive rate. Whether you're visiting Surabaya for a short getaway or an extended stay, you can enjoy all the modern amenities and personalized service without breaking the bank.
From spacious and elegantly furnished rooms to a range of on-site facilities including a fitness center, swimming pool, and a selection of dining options, Best Western Papilio Hotel ensures that every guest's stay is comfortable and enjoyable. With its strategic location in the heart of the city, guests can easily explore Surabaya's vibrant attractions and experience the rich cultural heritage it has to offer.
Book your stay at Best Western Papilio Hotel today and indulge in the perfect combination of luxury and affordability in Surabaya.
Excellent Service and Clean Rooms
Best Western Papilio Hotel in Surabaya, Indonesia, has received rave reviews from its satisfied guests. With its excellent service and clean rooms, it's no wonder that guests are eager to return. The friendly and helpful staff ensure that every guest feels welcome and taken care of. The hotel's location is also a standout feature, with easy access to nearby attractions and amenities. The rooms are impeccably clean, providing a comfortable and relaxing environment for guests to unwind after a long day of exploring the city. Additionally, the hotel's delicious breakfast options and well-maintained facilities, such as the gym and swimming pool, add to the overall positive experience. Whether you're traveling for business or leisure, Best Western Papilio Hotel is highly recommended for its exceptional service, cleanliness, and convenient location.
Exceptional Customer Ratings at Best Western Papilio Hotel
Best Western Papilio Hotel in Surabaya, Indonesia has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an overall rating of 8.7, guests have consistently praised the hotel for its outstanding value, excellent facilities, and exceptional cleanliness.
One of the standout features of Best Western Papilio Hotel is its exceptional value for money. With a rating of 8.8 for value, guests have consistently highlighted the affordable rates and the high-quality amenities provided by the hotel. Whether you're traveling for business or leisure, you can enjoy a comfortable and luxurious stay without breaking the bank.
The hotel's facilities have also received high praise from guests, with a rating of 8.6. From the moment you step into the hotel, you'll be impressed by the modern and well-maintained facilities. Whether you're looking to relax by the pool, work out at the fitness center, or indulge in a rejuvenating spa treatment, Best Western Papilio Hotel has everything you need to make your stay unforgettable.
In addition to its value and facilities, the hotel's cleanliness has also been highly rated, with a score of 8.9. Guests have consistently commented on the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The hotel's commitment to cleanliness is evident in every aspect, from the spotless bathrooms to the fresh linens and towels.
With such exceptional customer ratings, it's no wonder that Best Western Papilio Hotel is a top choice for travelers visiting Surabaya. Whether you're seeking a budget-friendly stay, top-notch facilities, or a spotless environment, this hotel has it all. Book your stay at Best Western Papilio Hotel and experience the exceptional service and quality that have made it a favorite among guests.
Excellent8.7
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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Guests rave about the hotel's amazing staff service and its prime location, which is rated as the best in the area. The hotel's cleanliness has also earned high marks from many guests. Additionally, for budget-conscious travelers, the hotel offers unbeatable value for money. Guests are impressed with the breakfast spread, which is good and offers a variety of choices.
Due to a high volume of guests, some have experienced slow elevators and long waiting times.
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I stayed in Surabaya because I had some errands to run near the airport. The location of the hotel is definitely a plus. it's convenient and close to a few malls if you need anything. The staff were warm and welcoming, and the room was spacious and clean. However, two major issues really affected my overall experience: First, the elevator situation was frustrating. For a building with 36 floors, having only two elevators is simply not enough. I had to wait anywhere from 5 to 15 minutes just to get a ride, depending on the time of day. At one point, I tried to go for breakfast, but the elevator was full. I ended up waiting for it to make a full cycle before I could even get on. It felt like such a waste of time. Second, the breakfast area was poorly managed. They allowed guests in even when there were no available tables. I had to wait quite a while for a table to be cleared, I even had to ask three different staff members before someone finally helped. By 9:30 AM, most of the food was already gone. On the second day, I came earlier but still couldn't get a proper table and had to sit on a chair next to the elevator. Just the chair no table… I was genuinely disappointed, especially given that I chose Best Western expecting a certain standard. Unfortunately, this experience didn’t meet those expectations. For the price, I believe there are smaller hotels that offer better service. Sadly, this is one of the rare times I’d have to say: not recommended especially for business traveler
The stay experience was very pleasant with a calm environment and a strategic location on the main street of Surabaya. With complete facilities on the ground floor, several fast food tenants and close to Mie G***an, it adds extra value. The facilities are complete and the breakfast menu also varies starting from Indonesian, traditional, and western dishes. The staff are also friendly.
I have stayed here several times, it's pleasant, the view of the city of Surabaya is nice from the 17th floor, the room is clean, it's easy to find food with mie, Primarasa restaurant, A&W, Alfa, so it's not a hassle, breakfast has a variety of options, and the staff is very helpful.
Everything is comfortable and clean, unfortunately the limited number of elevators means you have to queue for access during holiday seasons. The location is strategic, close to a mall. The dining tables need to be increased, because when it's full of visitors, you have to queue. The food menu is standard for hotels, but don't worry, there's a fast food restaurant on the lower floor, and next door there’s a noodle restaurant popular with many people. Overall, it’s pretty good.
240 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
“COMFORTABLE AND COOL”
FRIENDLY AND FAST SERVICE, BUT THE FIRST ROOM I GOT WAS NOT AS REQUESTED. HOWEVER, I COMPLAINED AND IT WAS HANDLED QUICKLY. I USUALLY ORDER A DELUXE ROOM WITH A CITY VIEW, NON-SMOKING, ROOM SERIES 03!! I hope tomorrow when I come back, I get a room facing the front of the city as requested because I have been a regular here. Thank you, and yesterday I didn't receive a welcome cake for the first time because I usually do, but it's okay, hehehe. Next time, please don’t put me in the back again, okay? Hehehe.