This property is in high demand!
6 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Located in heart of Florence
This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings
"The location of this Hotel is right outside the SMN Station."
"The location is great, the room is clean and sizeable."
"Location just across the road from the train station."
Check-in [24-hour]
"Smooth check in, was able to get a room early."
![Check-in [24-hour]](https://pix10.agoda.net/property/25292617/0/55a0bc0ea7d461fffc29d6f6e7bc8551.jpg?ca=22&ce=0&s=1024x768)
Great Breakfast
Many guests have praised the breakfast at this property
"Hotel room was spacious for 2 people, very clean, breakfast"
"Amazing buffet breakfast with plenty of choices"
"Adding to that, the breakfast was fantastic."
Free Wi-Fi
Car park
Front desk [24-hour]
Bar
Family room
Luggage storage
Pets allowed
Breakfast
6 travelers have booked today.
Based on 4,693 verified reviews
9.5
8.8
8.8
8.5
8.3
7.5
Nearest transportation options
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Florence Santa Maria Novella Railway Station is within 0.12 km
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Firenze Porta A Prato Train Station is within 0.71 km
Location rating score
There are 106 places in walking distance!
| Value for money | 8.5 |
| Location rating | 9.5 |
| Nearest airport | Florence Airport (FLR) |
| Distance to airport | 4.6 km |
Based on 2314 reviews from verified travelers
Yes! C-Hotels Diplomat features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.
While remaining at C-Hotels Diplomat, kick start your getaway by checking out the nearest attractions that are within close proximity to the property which include Central Sita Viaggi, Sogni in Carta, and Stazione di Firenze Santa Maria Novella.
While remaining at C-Hotels Diplomat, indulge in your morning or evening walk at nearby park which include Giardino Corsini, Giardino Henry Dunant, and Piazzale Oriana Fallaci.
C-Hotels Diplomat's additional pet policy indicates that the weight/size limit is 20 kg and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.
Verified past guests that have stayed at C-Hotels Diplomat had an average nightly stay of 2 nights at this property.
The typical room rate for C-Hotels Diplomat in the past month is 113.8 EUR, compared to city's average of 144.33 EUR.
Enjoy the convenience of easy payment at C-Hotels Diplomat which accepts up to 7, with payment card options consisting of American Express, Visa, MasterCard, Cash, and UnionPay.
70.0% of our verified visitor reviews have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for C-Hotels Diplomat down in the review section.
Verified solo travelers that have stayed at this property have given C-Hotels Diplomat an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given C-Hotels Diplomat an average rating of 8.8. You can look up on more detailed customer evaluations, and responses for this property down in the review section.

Experience Luxury and Convenience at C-Hotels Diplomat in Florence
Welcome to C-Hotels Diplomat, a luxurious 4-star hotel located in the heart of Florence, Italy. With its prime location and impeccable service, this hotel offers a perfect blend of elegance, comfort, and convenience.
At C-Hotels Diplomat, you can expect a seamless check-in and check-out experience. Check-in begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and attentive staff will ensure that your arrival is smooth and hassle-free. When it's time to bid farewell to Florence, check-out is until 11:00 AM, giving you plenty of time to pack up and prepare for your onward journey.
This hotel boasts 78 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling for business or pleasure, you'll find everything you need for a relaxing stay. The rooms are tastefully decorated, featuring modern amenities and plush furnishings. With a maximum of 1 pet allowed per room, you can even bring along your furry friend to enjoy the luxurious surroundings.
Unwind and Indulge at C-Hotels Diplomat's Vibrant Bar
At C-Hotels Diplomat, guests can unwind and indulge in a vibrant bar that offers a range of entertainment options. Whether you're looking to socialize with fellow travelers or simply relax with a refreshing drink, the bar at C-Hotels Diplomat is the perfect place to do so. With its stylish and contemporary design, the bar provides a welcoming atmosphere where guests can enjoy live music performances, DJ sets, and themed parties throughout the week. Sip on expertly crafted cocktails, sample a wide selection of local and international wines, or try one of the bar's signature craft beers. The attentive and knowledgeable staff are always on hand to recommend the perfect drink to suit your taste. So, sit back, relax, and let the lively ambiance of the bar at C-Hotels Diplomat transport you to a world of entertainment and enjoyment.
Stay Fit and Active at C-Hotels Diplomat's State-of-the-Art Fitness Center
At C-Hotels Diplomat, we understand the importance of maintaining a healthy lifestyle even while traveling. That's why we offer a state-of-the-art fitness center that is perfect for guests who want to stay fit and active during their stay in Florence, Italy. Our fitness center is equipped with the latest exercise machines and equipment, ensuring that you have everything you need for a satisfying workout session.
Whether you prefer cardio exercises or strength training, our fitness center has it all. You can start your day with a brisk run on the treadmill or get your heart pumping with a session on the elliptical machine. If you're looking to build strength and tone your muscles, our weightlifting equipment is perfect for you. Additionally, our fitness center also features a range of free weights and exercise balls, allowing you to customize your workout routine to suit your preferences.
With its spacious and well-lit ambiance, our fitness center provides the perfect environment for you to focus on your fitness goals. Our friendly and knowledgeable staff are always on hand to assist you and offer guidance if needed. So, whether you're a fitness enthusiast or just looking to squeeze in a quick workout during your stay, C-Hotels Diplomat's fitness center is the place to be. Stay fit and active with us and make the most of your time in Florence!
Convenience Facilities at C-Hotels Diplomat in Florence
C-Hotels Diplomat offers a range of amenities designed to make your stay as comfortable and hassle-free as possible. Guests can enjoy the convenience of free Wi-Fi available throughout all rooms, ensuring seamless connectivity whether you're working or relaxing. For added comfort, the hotel provides express check-in and check-out services, allowing you to save time and start your Florence adventure sooner. Additionally, luggage storage facilities are available to keep your belongings secure while you explore the city.
Convenient Transport Facilities at C-Hotels Diplomat
C-Hotels Diplomat offers a range of transport amenities designed to make your stay in Florence seamless and enjoyable. Guests can easily explore the city's rich history and vibrant culture through organized tours arranged by the hotel, providing an enriching experience tailored to your interests. For added convenience, the hotel also provides a reliable taxi service, ensuring quick and comfortable transfers to popular attractions, the airport, or other destinations around Florence.
Additionally, the hotel features a car park for guests wishing to explore the city at their own pace. Please note that charges apply for parking, allowing you to securely leave your vehicle while you immerse yourself in the beauty of Florence. With these thoughtfully curated transport facilities, C-Hotels Diplomat makes it effortless to navigate the city and enjoy a truly memorable stay.
Modern Comfort and Entertainment at C-Hotels Diplomat
At C-Hotels Diplomat in Florence, Italy, guests can expect a delightful blend of modern comfort and entertainment in their well-appointed rooms. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere even during the hottest summer days. Whether you're visiting in the scorching heat of July or the mild autumn breeze, you can relax and unwind in the comfort of your air-conditioned room.
In addition to the pleasant climate control, guests can also enjoy a wide range of entertainment options. Each room is equipped with satellite/cable TV, providing access to a variety of channels and programs. Whether you want to catch up on the latest news, watch your favorite shows, or simply unwind with a movie after a long day of exploring Florence, the satellite/cable TV ensures that you'll never miss out on your preferred form of entertainment.
With air conditioning and satellite/cable TV, C-Hotels Diplomat goes above and beyond to ensure that guests have a comfortable and enjoyable stay. Whether you're traveling for business or leisure, these room facilities will enhance your overall experience and make you feel right at home in the heart of Florence.
Exceptional Dining Experience at C-Hotels Diplomat
At C-Hotels Diplomat, guests are treated to a delightful array of dining options designed to start their day on a perfect note. Begin your morning with a hearty breakfast buffet featuring a variety of fresh, flavorful choices, including a classic continental breakfast to suit every palate. Whether you prefer a light bite or a more substantial meal, our breakfast offerings are crafted to energize you for a day of exploring Florence.
For those who prefer the comfort of their room, our convenient room service is available, allowing you to enjoy delicious meals and snacks in the privacy and comfort of your own space. Additionally, our cozy coffee shop provides a welcoming atmosphere to unwind with a freshly brewed coffee or tea, complemented by light refreshments. C-Hotels Diplomat’s diverse dining facilities ensure that every guest’s culinary desires are met with quality and care.
Experience Comfort and Convenience at C-Hotels Diplomat
Discover a range of inviting and well-appointed rooms at C-Hotels Diplomat in Florence, Italy. Choose from a selection of room types to suit your needs and preferences. The Comfort Room offers a spacious 22 square meters of space, with the choice of a Queen Bed or 2 Single Beds for a restful night's sleep. For those seeking a budget-friendly option, the Economy City View Double Room provides a cozy 13 square meters of space with a comfortable Double Bed. The Economy Double or Twin Room offers 15 square meters of space, perfect for couples or friends traveling together. If you're traveling solo, the Single Room provides a compact yet comfortable 12 square meters of space with a Semi Double-Bed. For families or groups, the Triple Room offers ample space with 25 square meters, featuring either a Single Bed or a Double Bed. Booking your stay at C-Hotels Diplomat on Agoda ensures that you not only enjoy the best prices available but also a hassle-free and convenient experience. With Agoda's easy-to-use platform, you can easily compare room options, secure your preferred room type, and have peace of mind knowing that you've got the best deal for your stay in Florence.
Immerse Yourself in History at the Heart of Florence
Welcome to the Historical Center of Florence, Italy, where the past comes alive in every corner. Nestled in the heart of this enchanting city, C-Hotels Diplomat offers an unrivaled location for history enthusiasts and culture seekers alike.
Step outside the hotel's doors, and you'll find yourself surrounded by a treasure trove of historical landmarks and architectural wonders. Just a short stroll away, you can marvel at the iconic Duomo, with its magnificent dome dominating the skyline. Explore the nearby Uffizi Gallery, home to an impressive collection of Renaissance masterpieces, including Botticelli's famous 'The Birth of Venus.' Wander through the narrow streets of the Oltrarno district, where artisans have plied their trades for centuries, or cross the iconic Ponte Vecchio bridge, lined with jewelry shops and offering breathtaking views of the Arno River.
Indulge in the rich history and vibrant atmosphere of Florence's Historical Center, and let C-Hotels Diplomat be your gateway to an unforgettable journey through time.
Traveling from the Airport to C-Hotels Diplomat in Florence, Italy
Located in the heart of the Historical Center in Florence, Italy, C-Hotels Diplomat offers a convenient and accessible location for travelers. When arriving at the nearest airport, there are several transportation options available to reach the hotel.
The closest airport to Florence is the Florence Airport, also known as Amerigo Vespucci Airport. From the airport, travelers can take a taxi directly to C-Hotels Diplomat, which is approximately a 20-minute drive away. Taxis are readily available outside the airport terminal, and the journey provides a scenic introduction to the city.
Another option is to take the shuttle bus from the airport to the city center. The Volainbus shuttle service operates between the airport and the Santa Maria Novella train station, which is located just a short walk from the hotel. The shuttle runs every 30 minutes and is a cost-effective way to reach C-Hotels Diplomat.
For those who prefer public transportation, the tram is a convenient option. From the airport, travelers can take the T2 tram to the Santa Maria Novella train station. From there, it's just a short walk to the hotel. The tram offers a more affordable alternative and allows visitors to experience the local transport system.
No matter which transportation option you choose, arriving at C-Hotels Diplomat is a breeze. With its central location and easy access to the airport, guests can quickly settle in and start exploring the charming city of Florence.
Discover Florence's Iconic Landmarks near C-Hotels Diplomat
Located in the heart of Florence, C-Hotels Diplomat offers easy access to some of the city's most famous landmarks and attractions. Just a short stroll away, you'll find the renowned Gallerie Degli Uffizi, home to an impressive collection of Renaissance art. Marvel at masterpieces by Botticelli, Michelangelo, and Leonardo da Vinci as you explore the museum's exquisite galleries.
For breathtaking panoramic views of Florence, head to Piazzale Michelangelo. This scenic square offers a stunning vantage point overlooking the city, with the iconic red-tiled rooftops, the Arno River, and the rolling hills of Tuscany in the distance. It's the perfect spot to capture memorable photos and soak in the beauty of Florence.
Art enthusiasts will also appreciate the proximity of Galleria dell'Accademia, where Michelangelo's magnificent sculpture, David, takes center stage. Admire the intricate details and sheer brilliance of this iconic masterpiece, along with other notable artworks housed within the museum.
No visit to Florence would be complete without exploring the breathtaking Cattedrale di Santa Maria del Fiore, also known as the Florence Cathedral. This architectural marvel dominates the city's skyline with its magnificent dome and intricate facade. Climb to the top of the dome for panoramic views of Florence or explore the stunning interior adorned with frescoes and stained glass windows.
Immerse yourself in the vibrant atmosphere of Piazza del Duomo, located just a short distance from the hotel. This bustling square is home to the Florence Cathedral, the Baptistery of St. John, and the Giotto's Campanile. Admire the stunning marble exteriors, intricate sculptures, and the intricate architectural details that make this square a true masterpiece.
Cross the historic Ponte Vecchio, a medieval stone bridge spanning the Arno River, and discover the charming Oltrarno neighborhood. Here, you'll find artisan workshops, trendy boutiques, and traditional Florentine trattorias, offering a taste of authentic Italian cuisine.
Stroll through the picturesque Piazza della Signoria, an open-air museum showcasing magnificent sculptures, including a replica of Michelangelo's David. Admire the grandeur of the Palazzo Vecchio, the town hall of Florence, with its towering bell tower, Campanile di Giotto.
For a spiritual experience, visit the Basilica of Santa Croce, the final resting place of famous Italians such as Michelangelo, Galileo Galilei, and Niccolò Machiavelli. Marvel at the beautiful frescoes and chapels within the basilica, and take a moment to reflect in its serene courtyard.
With its prime location near these iconic landmarks and attractions, C-Hotels Diplomat is the perfect base for exploring the rich history, art, and culture of Florence.
Convenient Public Transport Options near C-Hotels Diplomat
C-Hotels Diplomat in Florence, Italy, offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is located near the Firenze Statuto Train Station, which provides excellent connectivity to other cities in Italy. Whether you're planning a day trip to Pisa or a weekend getaway to Rome, this station is a great starting point for your adventures.
Another nearby train station is the Firenze Porta A Prato Train Station. Situated just a short distance from the hotel, this station is perfect for those wanting to explore the charming neighborhoods of Prato and the surrounding area. With regular train services, you can easily discover the rich history and cultural heritage of these regions.
For those arriving by train, the Florence Santa Maria Novella Railway Station is also within close proximity to C-Hotels Diplomat. This bustling station is a major transportation hub, connecting Florence to other parts of Italy and Europe. With its convenient location, guests can easily access the hotel and start their Florence adventure without any hassle.
A Culinary Adventure in the Neighborhood
When it comes to dining options near C-Hotels Diplomat, guests will be spoilt for choice. Just a stone's throw away, you'll find All'Antico Vinaio, a legendary sandwich shop known for its mouthwatering creations. For a taste of traditional Tuscan cuisine, head over to Antico Ristorante Paoli 1827, where you can savor authentic dishes in a charming historic setting. La Fettunta is another local favorite, offering delectable bruschetta and a cozy atmosphere. If you're in the mood for some gourmet treats, I' Girone De' Ghiotti is the place to be, serving up exquisite Italian delicacies. For a laid-back dining experience, visit La Prosciutteria Firenze, a rustic eatery specializing in cured meats and cheeses. Ciro and Sons - Restaurant Pizzeria Firenze is perfect for pizza lovers, with a wide selection of mouthwatering pies. For a unique dining experience, Fuoco MAtto offers a fusion of Italian and Japanese cuisine, creating a delightful culinary journey. I' Brindellone is a must-visit for steak enthusiasts, serving up succulent grilled meats in a vibrant atmosphere. Ristorante Braceria Auditore is a hidden gem, offering a cozy setting and a menu filled with traditional Florentine dishes. And if you're looking for a quick bite, I Fratellini is a popular spot for delicious paninis. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat during your stay at C-Hotels Diplomat.
Shop 'til you drop in Florence
Located in the heart of Florence, C-Hotels Diplomat offers easy access to a plethora of shopping landmarks that will satisfy even the most discerning fashionistas. Just steps away from the hotel, you'll find 100% Birbe, a trendy boutique offering unique and stylish clothing options. If you're in the market for high-quality leather goods, head to La Signoria Moda Italiana Leather, where you'll find a wide selection of exquisite bags, belts, and accessories. Goccia Shoes is a must-visit for shoe enthusiasts, with its impressive collection of designer footwear. For those interested in mosaic art, Pitti Mosaici is a hidden gem that showcases intricate handcrafted pieces. Ceccherini & Co is a charming shop that specializes in traditional Tuscan ceramics, perfect for bringing a piece of Florence back home. Art lovers will appreciate Artpell Coke Shop, a gallery featuring contemporary art and design. Bartolini Shop is a treasure trove of antique furniture and home decor items, while Guida per Firenze offers a curated selection of books and maps to help you navigate the city. Finally, Pineider Shop is a stationery heaven, offering luxurious writing instruments and elegant paper products. With these shopping landmarks at your doorstep, you'll have no shortage of retail therapy options during your stay at C-Hotels Diplomat.
Affordable Luxury at C-Hotels Diplomat in Florence
Experience the perfect blend of luxury and affordability at C-Hotels Diplomat, where you can enjoy the beauty and charm of Florence without breaking the bank. With an average room price of just $232, C-Hotels Diplomat offers incredible value for money compared to the city's average room price of $289.
At C-Hotels Diplomat, you don't have to compromise on quality or comfort. Each room is tastefully decorated and features modern amenities to ensure a pleasant stay. From cozy single rooms to spacious suites, there is an option to suit every traveler's needs and budget.
Immerse yourself in the rich history and cultural heritage of Florence, knowing that you have found a hotel that offers exceptional value for your money. Book your stay at C-Hotels Diplomat today and discover the perfect balance between luxury and affordability in the heart of Florence.
Cozy and Friendly Hotel with Excellent Staff and Delicious Breakfast
C-Hotels Diplomat in Florence, Italy, offers a cozy and friendly atmosphere that will make you feel right at home. Customers have praised the hotel for its excellent staff, clean rooms, and delicious breakfast. The staff at C-Hotels Diplomat are warm, friendly, and always willing to go the extra mile to ensure a pleasant stay. They are knowledgeable about the local area and are happy to provide recommendations for restaurants and shops. The breakfast at the hotel is described as fantastic, with a wide variety of delicious options to choose from. Additionally, customers have commended the hotel for its cleanliness and bright ambiance. If you are looking for a hotel with a welcoming atmosphere, attentive staff, and tasty breakfast, C-Hotels Diplomat is the perfect choice for your stay in Florence.
Exceptional Customer Ratings at C-Hotels Diplomat
C-Hotels Diplomat in Florence, Italy has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in the heart of the city. With an impressive overall rating of 8.7, this hotel has proven to exceed guests' expectations in numerous aspects.
One of the standout features of C-Hotels Diplomat is its excellent value for money, with a rating of 8.5. Guests appreciate the affordable rates without compromising on quality or comfort. The hotel offers a range of amenities and services that provide great value, ensuring guests have a delightful and enjoyable stay.
Furthermore, C-Hotels Diplomat boasts impressive facilities, earning a rating of 8.2. From the moment guests step into the hotel, they are greeted with a stylish and modern ambiance. The well-maintained facilities cater to the needs of every traveler, whether it's the well-equipped fitness center, the inviting lounge area, or the elegant dining options. The hotel's commitment to providing top-notch facilities contributes to the overall satisfaction of guests.
Moreover, the cleanliness of C-Hotels Diplomat is highly praised, with a rating of 8.8. Guests consistently mention the spotless rooms and public areas, as well as the attentive housekeeping staff. The hotel's dedication to maintaining high standards of cleanliness ensures a comfortable and hygienic environment for all guests.
In terms of location, C-Hotels Diplomat truly shines, with an outstanding rating of 9.4. Situated in the heart of Florence, guests have easy access to the city's most iconic attractions, including the Duomo, Ponte Vecchio, and Uffizi Gallery. The hotel's prime location allows guests to immerse themselves in the rich history and vibrant culture of Florence, making it an ideal choice for both leisure and business travelers.
Additionally, the staff at C-Hotels Diplomat consistently receives high praise, with a rating of 8.7 for their exceptional performance. Guests appreciate the warm and friendly welcome they receive upon arrival, as well as the attentive and professional service throughout their stay. The dedicated staff members go above and beyond to ensure that every guest's needs are met, making their stay at C-Hotels Diplomat truly memorable.
Overall, the outstanding customer ratings at C-Hotels Diplomat highlight the hotel's commitment to providing a remarkable experience for every guest. With excellent value, impressive facilities, impeccable cleanliness, a prime location, and exceptional staff performance, C-Hotels Diplomat is a top choice for travelers seeking a memorable stay in Florence, Italy.
Excellent8.3
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel boasts an excellent location with many tourist spots nearby and a train station within walking distance. The staff is highly praised for being friendly and making guests feel welcome. The rooms are spacious, modern, and clean, with many satisfied guests. The breakfast is highly recommended for its great variety of options at a reasonable price.
Few guests reported noise issues due to poor soundproofing. Keep it in mind only if you're a light sleeper and prefer a quieter stay.
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I had a lovely stay at C-Hotel Diplomat during my trip to Italy. The location is super convenient, especially for travelers—right near the train station and easy to get around the city from there. The room was a bit on the small side, but it was clean, well-kept, and had everything I needed for a comfortable stay. Honestly, I didn’t mind the size too much because everything else made up for it. The highlight for me was definitely the breakfast—absolutely excellent! A wide variety of options, fresh and tasty, with great coffee to start the day. It really exceeded my expectations. The staff were friendly and helpful throughout my stay. Overall, I had a great experience and would happily stay here again if I return to the area.
We really love C-Hotels Diplomat and will stay here again when we come back to Florence. The people working at the reception were great and very helpful. The accommodation itself is very nice, very clean, and they even upgraded us to a bigger room. Thank you and hope to see you guys again.
We had a wonderful experience with the spaciousness, comfort, accommodation close to the train station, and the attentive hospitality of the hotel staff. We will return if we have the time. 😊
We were stayed here before covid(over 6 years ago) with our kids. We loved to stay here for convenience, cleanness, courteous of the hotel and staff. Right opposite to the SMN station
130 meters to public transportation
Located in heart of Florence
Free Wi-Fi in all rooms!
Bar
“Right in front of the station + friendly + price + clean”
I chose a location right in front of the station again this time. I think it was a good choice and I am very satisfied. Walking back and forth with a heavy suitcase in the sizzling hot weather, I really understand how much of an advantage the location in front of the station is. Especially since I bought a bag and perfume in Florence, I had more luggage, but after checking in my bags, sitting on the reception hall sofa with clean and cool restrooms and getting water, I felt really good when I headed to the station on time, especially in the 39-degree weather. The staff are very friendly. They took good care of my bags and answered all my questions kindly. On days when I had a tour and couldn’t have breakfast, I asked for a meal box, and they said they would provide it just in time for when the warm croissants came out. They also prepared water and cups, and I received warm croissants and a few fruits that I enjoyed eating. There are two elevators, a bidet in the bathroom, a shower room, slippers, and a hairdryer. There’s also a refrigerator and a balcony, making it nice to sit and enjoy a glass of wine while looking at the view when it’s cool. When I sent the confirmation email, they responded immediately. The breakfast is delicious. There’s a wide variety, and each item tastes above average. Coffee is prepared in paper cups so I could take it after breakfast and enjoy it leisurely. The cleaning was well done. While it’s natural to expect these basic services, it sometimes doesn’t go as planned when traveling; you don’t have to worry about that at this hotel. Someone mentioned theft in a review, suggesting it’s a hotel with theft issues, but I didn’t experience anything like that at all. You can use it with peace of mind. Just be aware that the door may not close properly at once, so check it once more when you shut it. Door locking is the same anywhere else, so that aside, there have been comments about soundproofing not being good and the hotel being old, but like in any part of Italy, old buildings are common, and it might be hard to find a new hotel solely for cost-effectiveness. I believe this hotel is well-managed and operates cleanly even if it's old. Plus, they are friendly. When entering the hotel late at night with the cool breeze from the air conditioning, hearing the welcoming greetings from the front desk staff made me feel at home. I did see a small ant or two on the floor, but if that bothers you, I suggest looking for another place. This hotel in front of the station is a value-for-money option among 4-star hotels. I recommend it.