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Our extended family booked two 3-Bedroom apartments for five nights recently. Location is superb very near Dubai Mall and close to other attractions. The staff are very attentive and helpful. Apartments are very spacious and clean. It would be perfect only if there are 3 bathrooms. We had breakfast at the hotel every morning and found it boring after 2 days, same food everyday. The service at the Dunes Cafe can be improved. Sometimes can’t get the attention of the staff.

As usual it was indeed a pleasant at Carlton palace once again. Both the front office manager Mr Shiyam and front desk Hicham are an asset to this hotel. The responsible persons in this hotel should make sure that these two and the rest of the staff who are extremely good in their attitude are well taken care of. In fact I have written a big complaint about Emirates airline and quoted Carlton palace as a test case for them to learn from.

We had a 3 day stopover on the way from Thailand to UK - Thai passport holders can now get a visa for 72 hours from Emirates Airlines. The room was a suite with a living room and kitchen and 2 toilets. We were in Dubai in June and we needed the room as a respite from the midday heat so the extra space was very welcome. Breakfast was excellent. The staff were exceptional all around the hotel, but especially in the restaurant even making hash browns fro my 8 yr old when they were not in the buffet on the 2nd day. We will return to La Verda if we visit Dubai in the future.

It was just a long weekend stay (two-nights) with my cousin and sister (both are visiting tourists Dubai-based). There were three of us but I had the option to purchase an extra bed and buffet breakfast for the Gulf View Room and it was all worth it. We did the Abu Dhabi tour on our own using GPS and Google map. The hotel is 12 minutes’ drive away from the Grand Mosque and 17 minutes’ drive away from Yas Mall. We did a circuit tour of Abu Dhabi starting from the Grand Mosque, then drove to Jumeirah at Etihad Towers, walked to the Emirates Palace and viewed it from the Observatory Deck at 300, then we drove through the coastal road going to Yas Mall and then finally back to Al Raha Beach Hotel. It was a relaxing tour and the hotel was a welcoming place to stay and rest for the night.

We were at the Emirates Palace to celebrate our wedding anniversary. We were made to feel very welcome from the moment we arrived until we left. Every detail was perfect from the flowers on arrival and again on departure, the room dressing, the wine and special cake and of course the services of a Butler for the duration! This is by far the best hotel we have stayed in and one that actually lives up to it's name it is a Palace! Thanks for making our anniversary very special.

This truly was one of the best hotels I have ever stayed at. I can find fault with all my accommodation but this truly ticked ALL the boxes. The position and views were stunning looking out at the Atlantic Hotel, The Palm and over the sea. The beach and beautiful 4 poster beds on the beach had towels rolled up and waiting for the guests to use, the accommodation they have is to suit every taste, the entrance to hotel with hundreds of fresh flowers changed everyday with different colours, the tuk-tuk to take you around the site if the 4 min walk from area to area is too hot for you, the staff were so lovely (everyone we met was amazing and truly went out of there way), the arrival with a beautiful juice and wet towel to refresh, the chairs to sit on at reception whilst you check-in in comfort, the lotus lounge over looking the pool and sea for coffee, cake and high tea was stunning, the breakfast was truly the best catered for with variety so if you stay there a week you still would not be bored, the beach house restaurant over looking the sea had fab food and outlook and this hotel had the best kids club I have ever found at any hotel where they take the child and with around 5 + staff they really get creative with the kids, have playstation, face painting, drawing, dvd's and really good attention to the kids. My child did not want to leave after many hours in there. This gave my husband and I several hours to do what we wanted knowing our child was really enjoying the kids club. Truly we will be back. Also the courtesy bus to the Dubai Mall is great as well. We stayed in a Lagoon Room on 1st floor and we felt totally private in our own lovely resort. Thank you for a fabulous stay and sure to be back. It is pricey to stay here for accommodation and food. Mr & Mrs Baker - Australia

We started our stay in Dubai at this hotel for the first two nights and then transferred to the IBIS Mall of the Emirates. Compared to the room at the IBIS, this hotel was great, but as a value in itself, it definitely doesn't feel like a $300 a night hotel. The location is nice. It's a 10 minute walk to the metro station. Then you take one stop to the Emirates Mall station. From the station to the mall is a 15 minute walk through an air conditioned corridor. The hotel is walking distance to coffee shops and "Zait wa Zaatar" which is a really good breakfast and lunch restaurant with arabic food. The room is spacious and clean. The bathroom is also spacious and nice. There's nothing bad I can say about the hotel, except I probably wouldn't stay there again just for the price. Since you have to take taxis everywhere anyway, you can find a nice hotel a little farther away.

We enjoyed every minute : water park and rides were awesome , beach and service nice , we also had dolphin experience - everything not cheap but worth every dollar ! We had AMAZING view from our room over Gulf , Burj Khalifa and Burj al Arab and overlooking the top of aquarium !!! Wifi also very good but you have to pay for it . We also had imperial lounge for 700aed/day - sushi , cakes , fresh juices , a lot of delicious food all day long ! Scones with afternoon tea were the best ! A bit too crowded because of tourists , that r visiting the hotel ! Also very nice food at Nasimi beach ( try their pizza with black caviar ) and Asian restraunt !

We were surprised by the front desk staff to upgrade us to Premium Room upon our arrival to check-in to our Superior Room booked via Agoda. The room although on a smoking floor but there was no smoking smell in the corridor nor in the hotel room so we decided to stay in the Premium Room without any more changes. The room was clean & spacious with quite good city view. We were on high floor on 56th level & it was magnificent. The hotel staffs were all very friendly. Only the hotel lobby was not as grand as we had thought. The hotel location was fantastic as it was located right outside the train station. It was so convenient to travel to the Creek, Dubail Mall, Mall of Emirates & other attraction places. We wish we could stay there for a few more days unfortunately we needed to leave to Frankfurt, Germany for an exhibition. Only slight disappointment was the requested airport transfer when we arrived at Dubai International Airport, the sign was so small that we missed the driver for the first time. We had to look all over again carefully & finally found the driver. Then we had to walk to the car park to get his car as we thought he should be able to pick us up at the arrival driveway. He also did not put on a smile. Maybe it was very early morning 2am to pick us up & he might be also sleepy & tired. So we did not bother about him too much. It was kind of weird when we arrived to the hotel at the back entrance instead of front entrance. The room that we stayed had the water tap not fixed properly at the toilet washing basin. We did ask for room service to fix it but it was not fixed. The room cleaning service did take quite a long time to do as we were thinking there were so many rooms to handle. So we did not really complain much about this as we were out whole day. The hotel swimming pool was too small & too cold to swim as it was not heated up like the one we had in Krabi Thailand where it was an outdoor pool but was heated up for warmth. There was not e

This was our first stay in Abu Dhabi and I'm so pleased we chose to stay at the Anantara Easern Mangroves. It's a little out the way from the city centre but we were aware of this when we booked as we were looking for somewhere away from the hussel of the centre, also Taxi's are plentiful and very reasonably priced. The staff were the best thing about the hotel, attentive but not over powering, every person we encountered were helpful, freindly and knowledgeable. To anyone that stays at the hotel I would strongly recommend pre booking for the breakfast! Probably one of the best I have ever had in a hotel! Also the Thai restaurant was amazing. We will definalty be back and will ensure we stay for a lot longer. I've also already put friends onto this hotel and feel more than comfortable in doing so. Thankyou Anantara for a wonderful stay 🙂 Sally and Stephen (Australia)

the kempinski mall of the emirates hotel is located in a fabulously convenient location. step out of the lobby directly in the mall of the emirates, and wander through the shops in the large complex. easy to drop off your shopping, and continue back to view more shops. convenient to be near a large supermarket (carrefours) also, when travelling with young children and you require bits and pieces for them. 2 pools (one heated) which was enjoyed by our children. close to wild wadi waterworld, which is only a short taxi ride away.

The location of the hotel is central - would have been a two minute walk to The Dubai Mall however unfortunately there is a lot of construction happening around the hotel, so you have to walk around the block which only takes 10 minutes. The hotel also offers a free hourly shuttle service to the mall and back which is really convenient. The staff were very friendly, and did their best to assist with any enquiries. We arrived early and they gave us a complimentary upgrade as we had a baby and it was also my husbands birthday. A special thank you to Razi for going out of his way and organising this, and all other enquiries we had throughout our stay. The poolside views and some room views are blocked off by construction. Cleanliness could be a little improved, a long with the state of bathrooms / furniture etc. Overall a good stay - rating 4 stars.

Great thanks to the hotel staff for their quick response to anything the guest need. Specious villa with high quality furniture along with comfortable bed. The design of the villa is amazing with clear view from the floor-to-ceiling glass doors to the outside. overall it was great time I had there. At the time I was there, I had some issue I didn't like it at all. The UAE government booked some villas for private event (around 80% of the resort) and during the event time one Resturant was able to serve us while other denied the access. The most bad thing happened that the helicopter brought some guests and they cross the resorts above the villas without considering the privacy for the guests (they should fly around the resorts to the H point). I strongly complain to the hotel about that, and suggested if they have special guests and they'll close some major area for them to tell the guests before booking or to close the resort for their special one.

This is by far one the best hotels I've stayed in. From the moment I arrived at the hotel I felt welcome comfortable and like a valued customer. The bed was the best bed I've ever slept in and i had the best sleep in a long long time. The breakfast was delicious and the facilities were gorgeous! The beach pool and gym were very impressive and clean. Will be highly recommending this place to friends and family in the future.

Our weekend stay here was the BEST among the number of times we stayed in other hotels in Fujairah. Even though it's Ramadan, it was a very comfortable stay inside the premises. We were suppose to go around & see the city instead we opted to stay and enjoy the view & facilities. Beach line was endless, 5 public pools & very family friendly. Staff was really customer oriented & very pleasant. No lines in checking in & out. We arrived early & got checked in right away & was granted late check out. I would like to commend the gentleman who checked us in. Sorry for not getting the name. We requested for 2 connecting rooms when we booked, however it wasn't available. Instead he upgraded us to a 2-bedroom suite. Also the whole staff at Breeze resto during breakfast who are all hardworking & courteous. Even the restaurant manager was helping them out. I hope their customer relations remain consistent coz we are definitely coming back soon, seeing how wonderful they treats their guests.

There are several things that this hotel does well but I won't be booking this hotel again. Let me explain why. First of all, the room was really nice and so was the pool. The food we had was decent too. Unfortunately, the cigar bar was closed. The location wasn't the best either. However, what was really off-putting was the rules they have in place. From the moment I checked in, they told me, like I would tell my students, all the things that weren't allowed in the hotel. Delivery, for example, was not allowed. I understand that they offer food and have room service but if I want coffee from Starbucks, I don't think they should deny us that. We have been to many hotels in Dubai and this was the first hotel to have this rule. We were the only people at the pool and they came to tell us we weren't allowed to bring drinks and snacks with us. The water bottle was from the room. Still, if we wanted to drink or eat at the pool, we had to order it there. Also, we had to wear our masks while lying at the pool. I strongly agree with the wear a mask policy but if there is nobody else around, wearing a mask isn't going to make a difference. There were more such rules but I think it suffices to say, if you can find a good price for this hotel, you could consider booking it. I personally think there are better options available within the same price range. I am also not sure why this is a 5-star hotel.

we arrived at the amwaj rotana after checking out of the atlantis on monday morning. we were impressed at the surroundings we saw, as the taxi entered jumeirah beach residence. we felt as if we were at beverly hills!! the moment we arrived at amwaj, the staff helped us unload our baggages, and i made my way to the reception for check-in. amwaj had a few guest relations staff, who made sure that we were comfortable the moment we stepped in, offered us scented wet towels. checking in was a breeze,within 5 minutes i had the room card in my hands, and we made our way to our room. the room was fairly large, overlooking the beach. the view was fantastic! we were on the 11th floor, and we could see the hotel's pool and sheraton's pool from our balcony. love the sight! we didn't opt for breakfast as we wanted to check out the various cafes and restaurants within the hotel vicinity. december is definitely the best time to visit dubai, with its nice cool weather, and the posh cafes lining the street adjacent to the hotel, its a wonderful experience. amwaj is also close to dubai marina mall, about 5 minutes taxi ride. mall of emirates and dubai mall is also not far away, about 15 minutes and 20 minutes taxi ride. we stayed at the amwaj for 2 nites, loved every second of it!!

My family had a 13 hour layover, so we booked the airport hotel. I was concerned about navigating the labrynthine Emirates terminal, but was happy to discover that they offer gate arrival service. We were escorted from our gate to the check in desk by a very pleasant and professional fellow. Our check in was quick and easy and, even though we arrived close to 1am, we were able to get some real food in the executive lounge. The room was comfortable and spacious. We particularly appreciated the massage chair after a long flight. We slept comfortably and were off on our next flight. It was so convenient and luxurious. A word of caution: our connecting flight took off from a different terminal and it takes a long time to get there - leave yourself lots of time if you have to switch.

I stayed overnight at the khalidiya palace with my wife and a 4year old.This is a great hotel in a great location .the staff were courteous.I would like to mention some who I remember. Mariam greeted us outside the hotel, ushered us in the hotel and offered complementary Arabic coffee and dates.Beverley at the reception was helpful and checked us in at 10 am with complementary internet WiFi access.the room was sea facing .the view could have been better as most of my window was covered by pillars . We had food in kumoon restaurant .the food was fabulous.I would recommend this hotel to anyone who wants to spend some relaxing time .

This hotel is unbeatable in every way. Our first impression is the location and the view...absolutely amazing...as the hotel is surrounded by nothing but the beautiful sand dunes. Room is very nice and we prefer the garden room as it is near to the pool (villa is quite far). Our second impression is the food as everything was so fresh - fruits/ salads and even seafood like oyster and sashimi. We had breakfast and dinner buffet everyday during our stay and admit that these were the best buffet we had in UAE ( as compare to seafood buffet at Saffron @ Atlantis the Palm, and lunch buffet at Le Vendome @ Emirates Palace ). Service was also excellent. Every staffs always greeted you with a smile. Besides we were lucky to see Miss Ivory who was willing to take us for the hotel tour. It was a busy period so not every guest would have this chance. Hope to come back again in the near future !

We spent one night at this hotel . We stayed on the 45th floor where we got full access to the club lounge what was one of the best things about this hotel. Everything about this hotel was luxury and beautiful . Throughout the full hotel it was spotless . All staff were so friendly and helpful . The pool was lovely and clean . The hotel location has atypical city centre feel it is under a 5 min walk to a metro station . The hotel is near a Mac Donald’s restaurant and KFC restaurant and many more with a handy general store within a few mins walk . Loved this hotel and this will be my first choice on returning to Dubai.

5 mins or less walk to metro station to dubai mall & mall of emirates. 2 mins walk to the Reef Mall which has Nine West, Aldo Accessories & Aldo shops - all cheaper than Dubai Mall. The staff are very helpful and friendly. be sure to ask them for info on places to see and how to get there. Good breakfast and very clean environment. Hotel restaurants are fantastic. Paid for a deluxe twin room. Everything exceeded expectations

The hotel is good, clean and new. Next to the Media Metro Station. It's also near mall of the emirates and Ibn Batuta Mall. Both are special in many ways. One has the famous ski arena, the other is made after old civilizations, like: the Egyptian, Indian, China, and so on. You'l feel like you'r walking in those old days. fascinating. It's also very near the famous Burj Al Arab, the 7 star hotel. It's also near Burj Dubai (Khalifa), the tallest building in the world. The hotel itself is full of tourists from different countries, so it's a good opportunity to network and mingle with interesting cultures. The service is really excellent. I like it.

We booked a King Size Club Room with Seaview. Room was a good size but looked slightly dated. Two chairs on the balcony were a bit tatty and should be replaced. Bed very comfortable and the bathroom has sliding shutters so you can watch TV if in the bath. The room had a large desk which is probably only required by guests on business. It took up a lot of space, we would have preferred a sofa and then one of us would not have had to sit on the bed to watch TV (which we hate!). There was one chair. The Club Lounge was good for a quiet breakfast, the main breakfast room has more variety but is noisier. We also popped in one night for a few drinks and canapes. Gym was just OK, we were surprised that the gym was not of a higher standard for this class of hotel. We did not use the pool. We asked for a late checkout which was granted to 2 pm. However, our flight home was not until 2 am the next morning so we were prepared to pay for a half day so we could still relax in the hotel. It was not necessary for us to have a Club room, a standard one would suffice. Quoted some ridiculous price of 1,080 AED (about AUD$347) for 4 hours, 2-6 pm. We checked out and went to another luxury hotel who kindly let us stay in one of their rooms for about AUD$100 from 2-10.30 pm until our airline's car arrived to pick us up for the airport. So a good, but not memorable, stay.

We only stayed in this hotel for one night (local staycationers), but it was a great one night. All staff were particularly great and especially check in & lobby staff. The hotel rooms were very large and the internal decor was high end and very nicely themed (subtle Arabic). The pool is nice, however, it was rather disappointing that our view of the beach and sun was restricted completely with the Ramadan tent. It blocked the entire view and gave the sense of being cooped up in a box. Still, i;m guess thing will only happen during Ramadan - except the hotel decided to keep it up well after Ramadan. Otherwise, a nice hotel

Booked 2 rooms for 5 days each following the reviews that hotel was beautiful and according to pictures the lobby looked impressive. On arrival so disappointed since the lobby was minuscule and the decor which was promoted as exquisite was really tacky... maybe they do not know how elegance is translated in Europe but this was ugly and tiny. 4 stars hotels have bugger lobbies and facilities to qualify all 5 stars The check in was so crowded, some couples were complaining they had been waiting for 2 hours. We did not have to wait that long since we had somebody in a wheel chair hence were helped earlier. Though we arrived at 15:00 only one room was ready and had to wait for the second one, The rooms had a decent size, beds were perfect and comfortable, pillows excellent. Again bedrooms and corridors with a ugly style, a bad copy of European grandeur. I would suggest to change the decor to Arabic style or any other that is well interpretated. Breakfast was excellent, employees everywhere very friendly. Would suggest to hire more employees for the reception to avoid guests waiting for. Ore than 2 hours to check in,