2023
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Awarded as a top choice of Agoda travelers in 2023.

Dorsett Grand Subang

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan SS12/1, Subang Jaya, Bandar Sunway, Kuala Lumpur, Malaysia, 47500

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Experience luxury at Dorsett Grand Subang, ideal for two travelers. Enjoy the elegant Grand Ballroom, lush gardens, and serene spa. Unwind by the vibrant swimming pool with a swim-up bar or explore nearby Sunway Lagoon Theme Park for thrilling adventures, ensuring an unforgettable getaway. Dorsett Grand Subang, located in vibrant Bandar Sunway, offers easy access to Sunway Pyramid Mall and entertainment options. Enjoy leisurely strolls in lush green spaces, relax by the pristine pool or bar, and rejuvenate in the steam room. Guests stay in well-appointed rooms with air conditioning and complimentary Wi-Fi; select rooms provide serene garden or pool views for a refreshing experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

28 travelers have booked today.

Location 8.2
Service 8.2
Cleanliness 8.1
Value for money 8.1

Based on 12,112 verified reviews

Location

8.2

Service

8.2

Cleanliness

8.1

Value for money

8.1

Facilities

7.9

Room comfort and qua...

7.9

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Nearest transportation options

Subang Jaya LRT Station is within 1.1 km

KTM Train Station - Subang Jaya is within 1.12 km

See map

8.2Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
KL Bird Park
12.3 km
Chinatown - Kuala Lumpur
13.2 km
Central Market
13.2 km
Menara Kuala Lumpur
14.4 km
Jalan Alor
14.6 km
Closest landmarks
Lake View Club
140 m
MedSense Farmasi
200 m
Subang Lake
210 m
Subang Jaya Medical Centre - Outpatient Centre
300 m
Sime Darby MEdical Centre Subang jaya
310 m

Good to know

Value for money8.1
Distance to city center23 km
Location rating8.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport7.1 km

Rooms available at Dorsett Grand Subang

Very good
Room comfort & quality

7.9

Executive Suite
...
  • Room size: 67 m²/721 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Dorsett Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Dorsett Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 61 m²/657 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Dorsett Room 1 King bed
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 61 m²/657 ft²
  • Garden view
Enter dates to see prices
Junior Suite
...
  • Room size: 61 m²/657 ft²
  • Garden view
Enter dates to see prices
TWIN Dorsett Twin
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

While staying at Dorsett Grand Subang, you can enjoy the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

While on vacation with your family members, your children can also discover the fun in sports and recreation facilities offered at Dorsett Grand Subang such as kids pool.

While staying at Dorsett Grand Subang, enjoy your evening or night out at Club 9 Pool, Little Bally Cafe, and Mark's Place to make the most out of your nightlife.

Dorsett Grand Subang was built in 1981.

Dorsett Grand Subang can speak in 5 languages and supports popular languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past business travelers that have stayed at this property have given Dorsett Grand Subang an average rating of 7.8. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Dorsett Grand Subang an average rating of 8.0. You can look up on more in depth customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Dorsett Grand Subang’s neighborhood is Bandar Sunway which includes popular restaurants such as RATA Restaurant @ SS15 Subang Jaya, India Gate Restaurant Subang Jaya, and JIBRIL SS15.

Wake up to an amazing a la carte, buffet, and continental breakfast at Dorsett Grand Subang. Customers can enjoy breakfast offered with an additional charge of 35 MYR for children and 50 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Dorsett Grand Subang

More about Dorsett Grand Subang

Discover the Luxurious Oasis of Dorsett Grand Subang

Welcome to Dorsett Grand Subang, a 5-star hotel nestled in the vibrant city of Kuala Lumpur, Malaysia. Boasting a prime location just 22 kilometers from the city center, this luxurious oasis offers a tranquil escape from the bustling urban life. With 465 elegantly designed rooms, Dorsett Grand Subang provides a haven of comfort and style for both business and leisure travelers. Step into the grand lobby of this majestic hotel and be greeted by warm hospitality and impeccable service. Built in 1981 and last renovated in 2016, Dorsett Grand Subang combines timeless elegance with modern amenities to create an unforgettable stay. From the moment you check in at 03:00 PM until your departure at 12:00 PM, every detail is carefully attended to, ensuring a seamless experience. Families traveling with children will appreciate the child-friendly policy of Dorsett Grand Subang. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for a family getaway. Whether you're exploring the nearby attractions or simply enjoying the hotel's facilities, you can rest assured that your little ones will be well taken care of. Conveniently located just 45 minutes away from the airport, Dorsett Grand Subang offers easy access for travelers arriving or departing from Kuala Lumpur. The hotel's spacious and well-appointed rooms provide a comfortable retreat after a long journey. With a range of amenities and services, including a fitness center, swimming pool, and multiple dining options, Dorsett Grand Subang ensures that every guest's needs are met. Experience the epitome of luxury and relaxation at Dorsett Grand Subang. Whether you're traveling for business or leisure, this 5-star hotel promises an unforgettable stay in Kuala Lumpur. Book your stay today and immerse yourself in the opulence and charm of this remarkable destination.

Unwind and Indulge in Dorsett Grand Subang's Entertainment Facilities

At Dorsett Grand Subang, the entertainment facilities are designed to provide guests with a truly unforgettable experience. Whether you're looking to socialize, relax, or rejuvenate, this hotel has it all. The bar is the perfect place to unwind after a long day of exploring Kuala Lumpur. Sip on expertly crafted cocktails while enjoying the vibrant atmosphere and mingling with fellow travelers. For those seeking ultimate relaxation, the sauna and steam room are a must-visit. Step into a world of tranquility as you indulge in the soothing heat and let your worries melt away. The sauna and steam room offer a rejuvenating escape, leaving you feeling refreshed and revitalized. Surrounded by lush greenery, the hotel's garden provides a serene oasis in the heart of the city. Take a leisurely stroll, find a quiet spot to read a book, or simply enjoy the peaceful ambiance. The garden offers a welcome respite from the hustle and bustle of Kuala Lumpur, allowing guests to connect with nature and find inner peace. With its exceptional bar, luxurious sauna and steam room, and beautiful garden, Dorsett Grand Subang truly caters to all your entertainment needs. Immerse yourself in the vibrant social scene, unwind in the tranquil spa facilities, or simply bask in the serenity of the garden. Your stay at Dorsett Grand Subang will be an experience to remember.

Stay Active and Energized at Dorsett Grand Subang's Sports Facilities

Dorsett Grand Subang is a haven for sports enthusiasts, offering a range of top-notch facilities to keep you active and energized throughout your stay. Whether you're a fitness fanatic or simply looking to unwind, this hotel has something for everyone. Start your day with a workout at the state-of-the-art fitness center. Equipped with modern exercise machines and equipment, it provides the perfect setting for a productive workout session. Whether you prefer cardio exercises or strength training, you'll find everything you need to stay in shape and maintain your fitness routine. Cool off and take a refreshing dip in the outdoor pool. Surrounded by lush greenery and offering breathtaking views, the pool is a serene oasis where you can relax and rejuvenate. Whether you want to swim a few laps or simply soak up the sun on a comfortable lounger, the pool area is the perfect spot to unwind and enjoy some leisure time. Best of all, the fitness center and outdoor pool are both complimentary for guests, allowing you to make the most of your stay without any additional charges. So, whether you're looking to break a sweat or simply relax by the pool, Dorsett Grand Subang's sports facilities have got you covered.

Convenience Facilities at Dorsett Grand Subang

Experience unparalleled convenience and comfort during your stay at Dorsett Grand Subang in Kuala Lumpur. With a wide range of convenience facilities available, your every need will be catered to effortlessly. Our 24-hour room service ensures that you can indulge in delicious meals and snacks at any time of the day or night, without having to leave the comfort of your room. Our laundry service takes care of your clothing needs, ensuring that you always look your best. For added peace of mind, our safety deposit boxes are available to store your valuable belongings securely. Our dedicated concierge team is always ready to assist you with any requests or information you may need, ensuring a hassle-free stay. Stay connected with our complimentary Wi-Fi in public areas, allowing you to stay in touch with loved ones or catch up on work. For our guests who smoke, we have a designated smoking area available. In addition, all our rooms are equipped with free Wi-Fi, so you can stay connected and productive throughout your stay. For added convenience, we offer dry cleaning services, express check-in/check-out, and luggage storage facilities. Our daily housekeeping ensures that your room is always clean and tidy, allowing you to relax and unwind after a long day of exploring the city. With our range of convenience facilities, your stay at Dorsett Grand Subang will be nothing short of exceptional.

Convenient and Hassle-Free Transport Facilities at Dorsett Grand Subang

At Dorsett Grand Subang, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient and hassle-free transport facilities to ensure your stay with us is as comfortable as possible. For those arriving from the airport, our airport transfer service is available to whisk you away to the hotel in style and comfort. If you're looking to explore the city or go on exciting tours, our helpful staff can assist you with arranging tours and providing ticket services. Parking is made easy with our valet parking and car park facilities. Whether you choose to self-park or utilize our valet service, you can rest assured that your vehicle will be in safe hands. Additionally, we offer a shuttle service for your convenience, making it easy for you to explore nearby attractions and shopping centers. If you prefer to drive around the city yourself, we also provide car hire services. And if you need a taxi, our dedicated taxi service is just a phone call away. Please note that car park charges may apply for onsite parking. With our comprehensive range of transport facilities, you can relax and enjoy your stay at Dorsett Grand Subang, knowing that your travel needs are well taken care of.

Luxurious Room Facilities at Dorsett Grand Subang

At Dorsett Grand Subang, every detail has been carefully considered to ensure a luxurious and comfortable stay for guests. The well-appointed rooms feature state-of-the-art amenities, including air conditioning to keep you cool and refreshed throughout your stay. Slip into a plush bathrobe and unwind after a long day, or catch up on the latest news with a complimentary daily newspaper. For entertainment options, the rooms are equipped with a wide selection of in-house movies, ensuring that you never run out of things to watch. Stay perfectly groomed with the convenience of a hairdryer, and enjoy your favorite shows on the television with satellite/cable TV channels. The mini bar is fully stocked with a variety of beverages and snacks, allowing you to indulge in a refreshing drink or a quick bite without leaving the comfort of your room. Additionally, a refrigerator is provided to keep your drinks and snacks chilled throughout your stay. With these exceptional room facilities, Dorsett Grand Subang guarantees a truly memorable and enjoyable stay for all guests. Whether you are traveling for business or leisure, you can expect nothing but the best in comfort and convenience at this luxurious hotel in Kuala Lumpur, Malaysia.

Indulge in Culinary Delights at Dorsett Grand Subang

At Dorsett Grand Subang, guests can indulge in a wide array of culinary delights without ever having to leave the comfort of the hotel. With a range of dining facilities available, there is something to satisfy every craving and preference. Start your day off right with a delicious breakfast buffet at the hotel's restaurant. Offering a variety of both local and international dishes, you can fuel up for a day of exploring Kuala Lumpur. For those who prefer a quick bite or a casual meal, the coffee shop is the perfect spot. Open 24 hours, it serves a selection of light snacks, sandwiches, and aromatic coffee. For guests looking for a more formal dining experience, the hotel also boasts a halal restaurant. Here, you can savor mouthwatering Malaysian cuisine prepared with the finest ingredients. Whether you're in the mood for traditional flavors or contemporary twists, the talented chefs at Dorsett Grand Subang will surely impress your taste buds. With 24-hour room service available, you can even enjoy a delectable meal in the comfort of your own room.

Indulge in Luxurious Comfort at Dorsett Grand Subang

Experience the epitome of luxury and comfort at Dorsett Grand Subang in Kuala Lumpur, Malaysia. With a range of exquisite room offerings, you are sure to find the perfect accommodation to suit your needs. Choose from the Club Room, Deluxe Room, Dorsett Room, or the Executive Suite, each designed with your utmost comfort in mind. The Club Room offers a spacious retreat spanning 35 square meters, featuring your choice of 2 Single Beds or 1 Double Bed. For those seeking a touch of elegance, the Deluxe Room provides a generous space of 30 square meters with the option of 2 Single Beds or 1 King Bed. The Dorsett Room, spanning 28 square meters, offers a cozy haven with either 1 King Bed or 2 Single Beds. For the ultimate indulgence, the Executive Suite boasts a lavish space of 67 square meters, complete with a luxurious 1 King Bed. Booking your stay at Dorsett Grand Subang through Agoda ensures that you not only receive the best prices available, but also guarantees a hassle-free and convenient experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and secure your reservation with just a few clicks. Trust Agoda to provide you with the best deals and a seamless booking process, allowing you to focus on enjoying your stay at Dorsett Grand Subang.

Discover the Vibrant Charm of Bandar Sunway in Kuala Lumpur

Nestled just outside the heart of Kuala Lumpur, Bandar Sunway is a bustling hub of activity, entertainment, and modern living. Known for the iconic Sunway Pyramid Mall, this vibrant district offers a perfect blend of shopping, dining, and leisure experiences. Visitors can indulge in a variety of international cuisines, explore trendy boutiques, or enjoy a movie at the state-of-the-art cinemas, all within a lively and welcoming atmosphere. Beyond its retail and entertainment offerings, Bandar Sunway is home to the renowned Sunway Lagoon Theme Park, a sprawling outdoor attraction that promises fun and excitement for visitors of all ages. The area is also surrounded by lush greenery and scenic parks, providing a refreshing escape from the urban buzz. With excellent connectivity to Kuala Lumpur city center and other parts of the Klang Valley, Bandar Sunway is an ideal destination for travelers seeking a dynamic and convenient base to explore the region.

Seamless Transportation from Kuala Lumpur Airports to Dorsett Grand Subang

Traveling from Kuala Lumpur International Airport (KLIA) or Kuala Lumpur International Airport 2 (KLIA2) to the elegant Dorsett Grand Subang in Bandar Sunway is both convenient and comfortable. Upon arrival at either airport, guests can opt for a variety of transportation options to suit their preferences. The most popular choice is to pre-arrange a private airport transfer or hire a reliable taxi, which will take you directly to the hotel in approximately 45 minutes to an hour, depending on traffic conditions. For a more economical option, the KLIA Ekspres train service offers a fast and efficient way to reach Kuala Lumpur Sentral Station, where you can then hop into a local taxi or ride-sharing service for the short 20-minute journey to Dorsett Grand Subang. For those who prefer public transportation, the airport's extensive bus network also provides affordable routes to Bandar Sunway and surrounding areas, with some buses stopping near the hotel or at nearby transit hubs. Alternatively, ride-hailing apps like Grab are widely available and offer a convenient, door-to-door service, allowing guests to relax and enjoy the scenic drive through Kuala Lumpur’s vibrant cityscape. Whichever method you choose, traveling from the airports to Dorsett Grand Subang is straightforward, ensuring a smooth start to your stay in this luxurious hotel nestled in the bustling Bandar Sunway district.

Exciting Landmarks and Attractions Near Dorsett Grand Subang

Dorsett Grand Subang is perfectly situated amidst a vibrant array of nearby attractions that promise fun and convenience for all visitors. Just a short drive away, Sunway Lagoon offers a thrilling escape with its extensive water park, amusement park, and wildlife reserve, making it an ideal destination for families seeking adventure. For those interested in education and healthcare, Sunway College, Monash University, Sunway Medical Centre, and Subang Jaya Medical Center are easily accessible, providing convenience for students and medical visitors alike. Nature lovers and outdoor enthusiasts will appreciate the serene beauty of Subang Lake, a peaceful spot perfect for relaxation and leisure. For family fun, Taman Subang Indah Kid's Playground & Family Park offers a delightful outdoor space for children to play and families to enjoy quality time together. Additionally, Scream Park and Nickelodeon Lost Lagoon add to the excitement with their themed attractions and entertainment, making the area a lively hub of entertainment and leisure activities.

Convenient Access to Public Transport at Dorsett Grand Subang

Dorsett Grand Subang is ideally situated for travelers seeking easy access to Kuala Lumpur and beyond, thanks to its proximity to key public transport stations. Just a short journey from the hotel, guests can reach the Setia Jaya KTM Train Station, a vital hub that connects you seamlessly to the broader Malaysian rail network. This station provides a convenient and efficient way to explore the city, visit nearby attractions, or travel to other regions with ease. Whether you're commuting for business or leisure, the nearby KTM station offers a reliable and cost-effective transportation option. The station’s strategic location ensures that guests can effortlessly integrate train travel into their itinerary, making Dorsett Grand Subang an excellent choice for those who value connectivity and convenience during their stay in Kuala Lumpur.

A Culinary Paradise Just Around the Corner

Dorsett Grand Subang is surrounded by a vibrant array of dining options that cater to every palate. Food lovers can indulge in the bold flavors of K Fry Urban Korean or enjoy the casual American fare at TGI Fridays, both located within Sunway Pyramid. For those craving authentic Malaysian cuisine, Nasi Kandar Shaaz Curry House offers rich, aromatic dishes, while 798 Shabu-Shabu provides a delightful hot pot experience. Ramen enthusiasts can satisfy their cravings at Ajisen Ramen, and BellyGood Restaurant serves up hearty, comforting meals. Beer lovers can unwind at Brotzeit with its authentic German brews, or explore Thai cuisine at Busaba Thai. For a quick and delicious bite, CHICK'STOP ROASTED HOUSE and Delicious are perfect choices, all conveniently situated within the bustling Sunway Pyramid shopping mall, making Dorsett Grand Subang an ideal base for a culinary adventure.

Nearby Shopping Landmarks for a Retail Paradise

Just a short drive from Dorsett Grand Subang, shoppers can indulge in a retail therapy session at Sunway Pyramid, a premier shopping mall renowned for its extensive range of international brands, entertainment options, and vibrant atmosphere. For those seeking a unique shopping experience, The Bottle’s offers a charming selection of boutique stores and specialty shops, perfect for discovering one-of-a-kind items and souvenirs. These nearby landmarks ensure that guests have convenient access to diverse shopping experiences, making their stay both comfortable and exciting.

Affordable Luxury at Dorsett Grand Subang

Experience the perfect blend of luxury and affordability at Dorsett Grand Subang, where the average price of a room is just $71. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, Dorsett Grand Subang offers exceptional value for money without compromising on comfort or quality. Located in the heart of Subang Jaya, this upscale hotel boasts elegantly designed rooms and suites that are equipped with modern amenities to ensure a comfortable stay. From plush bedding to spacious bathrooms, every detail has been carefully curated to provide guests with a truly indulgent experience. With its strategic location, Dorsett Grand Subang offers easy access to popular attractions, shopping malls, and business districts. Whether you're visiting for business or leisure, this hotel provides a convenient and stylish base to explore all that Kuala Lumpur has to offer. Book your stay at Dorsett Grand Subang today and discover the perfect combination of luxury and affordability.

Exceptional Service and Friendly Staff

Dorsett Grand Subang is renowned for its excellent service and incredibly friendly staff. Guests have consistently praised the hotel for its warm and helpful staff, making their stay a memorable one. The overall experience is described as nice and perfect for families. The hotel's restaurant is highly recommended, serving great food that leaves guests satisfied. Many visitors express their intention to return to this hotel, impressed by the cleanliness, good amenities, and the friendliness of the hotel staff. With clean and comfortable rooms, the supportive and attentive staff ensure a pleasant and enjoyable stay for all guests.

Exquisite Comfort and Exceptional Staff Performance at Dorsett Grand Subang

With an impressive overall rating of 8.0, Dorsett Grand Subang in Kuala Lumpur, Malaysia, is a hotel that consistently exceeds expectations. Guests rave about the exquisite comfort and luxurious amenities provided, ensuring a truly memorable stay. The hotel's dedication to exceptional staff performance shines through with a remarkable rating of 8.0, reflecting the outstanding service and warm hospitality that guests receive throughout their stay. One of the standout features of Dorsett Grand Subang is its commitment to cleanliness, which is evident in its impressive rating of 8.0. From the moment guests step foot into the hotel, they are greeted with impeccably maintained spaces that exude a sense of freshness and tranquility. The rooms are meticulously cleaned, providing a pristine environment for guests to relax and unwind. Whether it's the lobby, the restaurants, or the guest rooms, every corner of the hotel is spotless, ensuring a comfortable and hygienic experience for all. Located in a prime location, with a rating of 8.1, Dorsett Grand Subang offers the perfect blend of convenience and serenity. Situated in the vibrant city of Kuala Lumpur, guests have easy access to a myriad of attractions, shopping centers, and entertainment options. Yet, the hotel is nestled in a tranquil setting, allowing guests to escape the hustle and bustle and enjoy a peaceful retreat. The combination of its strategic location and serene ambiance makes Dorsett Grand Subang an ideal choice for both business and leisure travelers alike.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Massage
  • Pool facilities
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Kitchenware
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Window that opens

Food and dining

Breakfast options
  • Continental
Restaurants on site
Terazza Brasserie
  • Cuisine: International
  • Menu: A-la-carte
The Emperor
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet, A-la-carte
Café Aroma
  • Cuisine: International, Local
  • Menu: Buffet
Piano Lounge
  • Cuisine: International, Local
  • Menu: Buffet

Location

Jalan SS12/1, Subang Jaya, Bandar Sunway, Kuala Lumpur, Malaysia, 47500

Excellent8.2

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    7.1 km
  • Kuala Lumpur International Airport (KUL)
    39.5 km
Public transportation
  • Subang Jaya LRT Station
    1.1 km
  • KTM Train Station - Subang Jaya
    1.1 km
Hospital or clinic
  • MedSense Farmasi
    200 m
Convenience store
  • 7 Eleven
    180 m
Cash withdrawal
  • ATM
    910 m

What's nearby

Popular landmarks
  • KL Bird Park
    12.3 km
  • Chinatown - Kuala Lumpur
    13.2 km
  • Central Market
    13.2 km
  • Menara Kuala Lumpur
    14.4 km
  • Jalan Alor
    14.6 km
  • Pavilion Kuala Lumpur
    15.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    15.3 km
  • Aquaria KLCC
    15.4 km
  • Petronas Twin Towers
    15.5 km
  • KLCC Park
    15.6 km
Nearby landmarks
  • Lake View Club
    140 m
  • MedSense Farmasi
    200 m
  • Subang Lake
    210 m
  • Subang Jaya Medical Centre - Outpatient Centre
    300 m
  • Sime Darby MEdical Centre Subang jaya
    310 m
  • Subang Jaya Medical Center
    340 m
  • Taman Subang Indah Kid's Playground & Family Park
    690 m
  • Kid's Playground & Family Park
    740 m
  • Taylors College
    790 m
  • Metropolitan College
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the hotel is located approximately 45 minutes drive from Kuala Lumpur International Airport (KLIA). Airport transfers can be arranged upon request. Transfers to and from the Airport may be arranged as follows:

    Toyota Camry at RM230.00 per car one way
    Toyota Innova at RM180.00nett per car one way

    (Limousine services between the hours of 12 midnight and 6.00am will have an additional 50% midnight surcharge for the vehicle booked). The above rates are inclusive of 10% service charge and 6% government tax.

    Kindly take note that the guest has to call hotel directly in order to arrange the airport transfer and the airport transfer fee is not included in the room rate.
    All airport pick up arrangements have to be guaranteed by guest’s credit card.
  • Please note that prior reservation must be made for shuttle service which provided to and from Sunway Lagoon, Subang Parade/Carrefour and Subang Jaya Railway Station. For more information please contact the concierge counter.
  • The room rates with Special Offer Breakfast plan for Deluxe Room, Club Room, and Executive Suite room types, are inclusive of daily breakfast for two persons, honeymoon room setup with rose petals, sparkling juice with chocolates, and guaranteed king size bed.
  • The property provides Handy service, which allows guests to access Internet, phone calls, and tour-guide information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center23 km
  • Travel time to airport (minutes)45
  • Airport transfer fee280 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)50 MYR
The property
  • Year property opened1981
  • Number of floors17
  • Room voltage220
  • Number of rooms 478
  • Most recent renovation2016
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity NameB16-1808-31001322
Parking
  • Daily parking fee5 MYR

Reviews of Dorsett Grand Subang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 4.4
  • 10
  • 10
  • 8.4
  • 8.8
  • 10
  • 9.2
  • 7.2
  • 8.4

Most recent

  • Location score 8.2 out of 10
    Location8.2
  • Service score 8.2 out of 10 and is a high score in Kuala Lumpur
    Service8.2
  • Cleanliness score 8.1 out of 10
    Cleanliness8.1
  • Value for money score 8.1 out of 10 and is a high score in Kuala Lumpur
    Value for money8.1
  • Facilities score 7.9 out of 10
    Facilities7.9
  • Room comfort and quality score 7.9 out of 10
    Room comfort and quality7.9
High score for Kuala Lumpur

Rating

9+ Exceptional (1,347)
8-9 Excellent (650)
7-8 Very Good (1,264)
6-7 Good (511)
<6 Below Expectation (871)

Review summary

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The staff at this hotel provides excellent service and is very friendly and accommodating. Guests appreciate the great location near Subang Parade, Sunway Pyramid, and public transportation. The comfortable and spacious rooms come equipped with reliable WiFi. The hotel offers good hospitality and service, including a great breakfast that guests love.

Guests have mentioned limited parking at a fee of RM5 per entry. However, some guests reported maintenance issues with rusty water supply, leaking bathtub water, and dusty bathroom floors.

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Showing 4,643 verified guest comments
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  1. 10.0
    Exceptional
    Raja from Malaysia
    Couple
    Club Room
    Stayed 4 nights in December 2024

    “Unmatched Hospitality with Great Rooms and Delicious Breakfast”

    I recently had the pleasure of staying at Dorsett Grand, and it was an outstanding experience from start to finish. It’s no secret that the hospitality industry faced significant challenges during the years of COVID, but I can truly see how Dorsett Grand has come back beyond and above, setting an exceptional standard for service and comfort. The staff truly set the tone for the stay – they were incredibly friendly, attentive, and always ready to assist with a smile. From check-in to check-out, their professionalism and warm hospitality made me feel right at home. The room quality was impeccable. It was spacious, elegantly designed, and equipped with everything I needed for a comfortable stay. The bed was plush and ensured a great night’s sleep, and the cleanliness of the room was top-notch. I also appreciated the thoughtful details, such as the well-stocked amenities and the calming ambiance. The breakfast buffet was a highlight of the stay. The variety and quality of the food were exceptional, with a perfect blend of local and international dishes. Everything was fresh and delicious, and the attentive staff ensured that the dining area was always clean and well-stocked. It was the perfect way to start each day! The hotel also boasts a fantastic location, making it convenient for exploring the surrounding area. Whether you’re traveling for business or leisure, Dorsett Grand offers everything you need for a relaxing and enjoyable stay. Overall, my experience at Dorsett Grand was nothing short of perfect. The combination of friendly staff, exceptional breakfast, and high-quality rooms demonstrates how this hotel has truly gone the extra mile. I will definitely be returning for another wonderful stay. Thank you, Dorsett Grand, for an unforgettable experience!

    Reviewed January 21, 2025

    Dear Raja, We are pleased to hear that you enjoyed your stay with us and that all of our services and facilities were up to expectations. Your kind comments are gratefully appreciated and whilst high standards are what we strive to achieve, it is nice to know that we were instrumental in making your stay a thoroughly enjoyable one. We will have the pleasure of welcoming you again to the Dorsett Grand Subang in the near future. Regards, Tania Abdullah General Manager

    Responded February 03, 2025
    Dorsett Grand Subang
  2. 10.0
    Exceptional
    Raja from Malaysia
    Group
    Deluxe Room
    Stayed 4 nights in December 2024

    “Unmatched Hospitality with Great Rooms and Delicious Breakfast”

    I recently had the pleasure of staying at Dorsett Grand, and it was an outstanding experience from start to finish. It’s no secret that the hospitality industry faced significant challenges during the years of COVID, but I can truly see how Dorsett Grand has come back beyond and above, setting an exceptional standard for service and comfort. The staff truly set the tone for the stay – they were incredibly friendly, attentive, and always ready to assist with a smile. From check-in to check-out, their professionalism and warm hospitality made me feel right at home. The room quality was impeccable. It was spacious, elegantly designed, and equipped with everything I needed for a comfortable stay. The bed was plush and ensured a great night’s sleep, and the cleanliness of the room was top-notch. I also appreciated the thoughtful details, such as the well-stocked amenities and the calming ambiance. The breakfast buffet was a highlight of the stay. The variety and quality of the food were exceptional, with a perfect blend of local and international dishes. Everything was fresh and delicious, and the attentive staff ensured that the dining area was always clean and well-stocked. It was the perfect way to start each day! The hotel also boasts a fantastic location, making it convenient for exploring the surrounding area. Whether you’re traveling for business or leisure, Dorsett Grand offers everything you need for a relaxing and enjoyable stay. Overall, my experience at Dorsett Grand was nothing short of perfect. The combination of friendly staff, exceptional breakfast, and high-quality rooms demonstrates how this hotel has truly gone the extra mile. I will definitely be returning for another wonderful stay. Thank you, Dorsett Grand, for an unforgettable experience!

    Reviewed January 21, 2025
  3. 6.4
    Good
    Pooja from Malaysia
    Couple
    Deluxe Room
    Stayed 2 nights in February 2025

    “Overpriced & Underdelivered!”

    My husband and I spent 2 nights in Dorset and were very disappointed with a number of things. Firstly, I had requested for a King sized bed, and felt cheated when their version of a King sized bed is in fact a basic Queen sized bed. This seems like false advertising to me. That’s not all, the coffee machine was not cleaned and the coffee pods were not replenished. The bath tub didn’t look like it had been cleaned either. The comforter had a large rip on the mouth causing the feathers to fly out- something we only found out the next day when our room was being cleaned. That too was overlooked until i highlighted it and insisted it be changed. The additional padding they placed on the bed was not strapped onto the bed properly because the straps had ripped and no one thought to get them stitched back. This made sleeping very difficult and uncomfortable as the padding kept moving about at night. Not to mention the AC setting that kept resetting to 21.5 degrees even when we lowered the temperature because it became really hot at night and both of us found ourselves sweating. But what mortified me the most was being walked in on while I was changing, by the cleaning staff who didn’t have the decency to knock on our door, but instead use their key card to enter the room. Their reasoning was that they were instructed to clean our room, thinking we were the ones who were supposed to checkout. Even so, the proper procedure would be to knock on the room door. That explained the lack of cleanliness in our room. Complaining to the front desk made no difference. The lady looked at me puzzled and said she would speak to the relevant supervisor and that was the end of the conversation. No supervisor came to see us. Another disappointing experience was the breakfast buffet. This was an absolute disaster. The breakfast cost RM50 each and for that price it was depressing. The prawn noodles had no prawn toppings, the taugeh was not fresh and was smelling, and this was an all self service station. No one to assist. The cooked food such as the noodles was dry, did not look fresh, and lacked flavour. The Bok Choy looked brown and dead-unappetising. The nasi lemak, while being the only item that was somewhat palatable was served with burnt sambal. No staff was attentive enough to make sure the sambal was not over burnt. Overall, the buffet didn’t cut it. I didn’t feel like I was at a hotel. The best item at the breakfast buffet was Nutella on toast. Afterwards my stomach started feeling sick and that lasted days. When we were checking out, I had requested the trolley to be sent up to help with our bags, that never came. My husband had to carry the whole load himself. Again when I complained, the same front desk lady looked at me confused. No reply by her or an apology. Upon checking with the relevant staff, I discovered that they did not even receive a notification on their phones requesting trolley service. At least the supervisor in this department was helpful and apologetic. The only other staff who did help us was Gerard. He was polite and made our check in process a breeze. He even assisted in getting some bandaids and iodine when my husband severely cut his finger while lifting our heavy suitcase from the car. All in all, we did not get our moneys worth at all. We have stayed in less prominent hotels which are value for money, have great service and good food. Dorset overcharges and under delivers, cutting corners where they can. They really need to improve on their customer service as well. This was not an enjoyable stay. No likely to return there again.

    Reviewed February 27, 2025

    Dear Sir/Madam Thank you for sharing your feedback with us. We regret to learn of the shortcomings encountered during your recent stay with us and have taken note of them most seriously. Having looked through each and every matter raised, we can only offer my profound apologies for having subjected you to such unpleasantries such as the ones highlighted. However, do please let me assure you that stringent and all remedial measures have been taken, including a review into our various work processes, in order to prevent any similar reoccurrences in future. Once again, we wish to render our sincere apologies whilst at the same time, we wish to thank you for letting us have your feedback as it greatly assists us in our continuous effort to improve and maintain the highest standard of service befitting our valued guests. We are grateful for your compliments on our associate, Gerrald, who will be extended a commendation letter by the Human Resource Department. Your feedback is invaluab

    Responded March 11, 2025
    Dorsett Grand Subang
  4. 8.4
    Excellent
    Sheera from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in July 2025

    “Staycation ”

    Stayed here for 1 night and overall, it was a pleasant experience. I had a great sleep! Haha. The room was clean, spacious. Even though the room is a bit outdated but complete with all basic amenities. The bed was comfortable, and the air conditioning worked perfectly. (AFTER I MOVED TO A NEW ROOM, I ASKED FOR CHANGED, OTHERWISE THE AC WAS’NT FUNCTIONING WELL!) It’s effing HOT. Staff were friendly and helpful. Would definitely recommend for a short stay! Glad that i stayed in a new wing building.

    Reviewed July 20, 2025

    Dear Sheera Thank you for taking the time to share your recent stay experience with us. We’re delighted to hear that you had an overall pleasant stay and enjoyed a great’s night sleep. It is wonderful to know that you found the room clean, spacious and well equipped; and our team was friendly and thoughtful throughout your visit. At the same time, we apologize for the inconvenience caused by the initial room’s air conditioning issue. We appreciate your patience and understanding as we arranged the room change, and we’ll certainly look into the matter to ensure that such issues are addressed in future. Thank you once again for your feedback and we hope to welcome you back soon for another enjoyable stay. Regards Tania Abdullah General Manager

    Responded July 22, 2025
    Dorsett Grand Subang
  5. 10.0
    Exceptional
    Nadiah from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2025

    “Exceptional Stay Experience ”

    The property offers fantastic value with a prime location, impeccable cleanliness, and friendly staff who go above and beyond. Facilities are top-notch, especially the inviting pool, making it easy to unwind after a busy day. The spacious rooms provide a comfortable sleep experience and stunning views, while transport options nearby ensure convenience. Overall, an outstanding choice for anyone looking for a memorable stay.

    Reviewed July 07, 2025

    Dear Nadiah Thank you for taking the time to share your review with us. We are delighted to hear that you had a wonderful experience. Your satisfaction is our ultimate goal and we are happy to have contributed to your memorable experience. Thank you for your patronage and we look forward to welcoming you back to the hotel in the future. Regards Tania Abdullah General Manager

    Responded July 10, 2025
    Dorsett Grand Subang
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