Agoda Preferred

Edinburgh City Suites

4 stars out of 5
Strachan House, 16 Torphichen Street, Haymarket, Edinburgh, United Kingdom, EH3 8JB - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Haymarket part of Edinburgh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Edinburgh Castle. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

320 meters to public transportation

790 meters to Princes Street Gardens

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Family room

Contactless check-in/out

Laundry

Non-smoking rooms

Daily housekeeping

Daily disinfection in all rooms

Heating

Your dates are popular among travelersUsers are booking a place in Edinburgh every 4 minutes on Agoda.com
Cleanliness 8.0
Location 8.0
Facilities 7.4
Value for money 7.4

Based on 1,169 verified reviews

Cleanliness

8.0

Location

8.0

Facilities

7.4

Value for money

7.4

Service

6.6

Room comfort and qua...

5.0

See map

8.0Excellent

Location rating score

Excellent location - 480 meters from city center
Exceptional for walking
More details on walking
Walkable places
Cuba Norte
120 m
St. Mary's Cathedral
200 m
EICC
260 m
Helen Bateman
300 m
Haymarket Train Station
320 m
Popular landmarks
Edinburgh Castle
880 m
Camera Obscura and World of Illusions
1.1 km
Royal Mile Street
1.2 km
The Real Mary King's Close
1.5 km
National Museum of Scotland
1.5 km
Closest landmarks
Stuart Steven Dentist
80 m
Denta Care
120 m
Leonardo Hotel
160 m
Consulate General of Russia
250 m
Consulate of Denmark
250 m

Good to know

Value for money7.4
Distance to city center0.7 km
Location rating8.0
Nearest airportEdinburgh Airport (EDI)
Distance to airport9.2 km

Rooms available at Edinburgh City Suites

Superior Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Deluxe Family Suite (4 Adults and 2 Children)
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Studio (2 Adults)
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed and 2 sofa bed...
Enter dates to see prices
Deluxe Family Suite (4 Adults + 2 Children)
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Deluxe Family Suite (2 Adults + 2 Children)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Family Suite (2 Adults and 2 Children)
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Family Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Superior Studio Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What bars are nearby Edinburgh City Suites?

While staying at Edinburgh City Suites, enjoy your evening or night out at Bert's Bar, Henry’s Cellar Bar, and Bennet’s Bar to get the most out of your nightlife.

What are the property's policies for children's bedding at Edinburgh City Suites?

Edinburgh City Suites's policy relating to children's bedding considers guests age 3 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Edinburgh City Suites have?

Edinburgh City Suites has a total of 8 rooms.

In which languages can Edinburgh City Suites's personnel communicate?

Edinburgh City Suites can communicate in 12 languages and supports popular languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment options are accepted at Edinburgh City Suites?

Edinburgh City Suites supports up to 4, with payment card options such as Visa, American Express, and MasterCard.

What do guests love most about Edinburgh City Suites?

Past guests that stayed at Edinburgh City Suites have given this property a rating of 8.032 for its excellent location as the main highlight for their stay.

What is the verified guest review consensus about Edinburgh City Suites's food?

90.0% of our verified guest evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Edinburgh City Suites down in the review.

What is the typical rating that past Solo travelers' have given to Edinburgh City Suites?

Verified solo travelers that have stayed at this property have given Edinburgh City Suites an average rating of 7.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Edinburgh City Suites?

Edinburgh City Suites’s local neighborhood is Haymarket which comprises of popular restaurants such as Chizuru Tei, Rustom Restaurant, and Pizzeria 1926.

More about Edinburgh City Suites

More about Edinburgh City Suites

Edinburgh City Suites: A Luxurious Stay in the Heart of Edinburgh

Welcome to Edinburgh City Suites, a 4-star hotel nestled in the heart of the vibrant city of Edinburgh, United Kingdom. With its prime location just 0.7 kilometers from the city center, this hotel offers a perfect blend of convenience and tranquility. Step into the world of luxury as you enter Edinburgh City Suites. With only 8 beautifully designed rooms, you can expect personalized service and attention to detail throughout your stay. Each room is tastefully decorated, combining modern elegance with traditional Scottish charm. The hotel was last renovated in 2014, ensuring that you will experience the perfect blend of contemporary comfort and timeless style. Check-in at Edinburgh City Suites begins at 3:00 PM, allowing you ample time to explore the city before settling into your luxurious accommodation. The friendly and professional staff will be delighted to welcome you and assist with any inquiries or requests you may have. Check-out is until 10:00 AM, giving you a leisurely morning to enjoy a delicious breakfast or simply relax in the comfort of your room. At Edinburgh City Suites, families with young children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 2 to stay free of charge, making it an ideal choice for families traveling with little ones. The hotel staff will go above and beyond to ensure that your family's stay is comfortable and enjoyable. Whether you are visiting Edinburgh for business or leisure, Edinburgh City Suites offers the perfect base for your stay. With its close proximity to the city center, you can easily explore popular attractions such as Edinburgh Castle, the Royal Mile, and the bustling Princes Street. And after a day of sightseeing, you can retreat to the peaceful oasis of Edinburgh City Suites, where luxury and comfort await. Book your stay today and experience the best of Edinburgh in style.









Modern Amenities and Free Wi-Fi at Edinburgh City Suites

Edinburgh City Suites offers a range of convenience facilities that are designed to enhance your stay in the heart of Edinburgh, United Kingdom. With complimentary Wi-Fi available in all rooms, you can stay connected and easily access the internet from the comfort of your own space. Whether you are traveling for business or leisure, this modern amenity ensures that you can stay connected with loved ones, catch up on work, or simply browse the web at your convenience. In addition to free Wi-Fi, Edinburgh City Suites also provides complimentary Wi-Fi in public areas. This means that you can enjoy seamless connectivity throughout the hotel, from the moment you step inside the lobby to the communal spaces and beyond. Whether you need to quickly check your emails or plan your itinerary for the day, you can do so effortlessly with the hotel's reliable and high-speed internet connection. With these convenient facilities, Edinburgh City Suites aims to provide a comfortable and connected experience for all guests. Stay connected, stay productive, and make the most of your time in Edinburgh with the modern amenities and free Wi-Fi offered at Edinburgh City Suites.













Comfort and Variety at Edinburgh City Suites

At Edinburgh City Suites, we offer a wide range of room types to cater to every traveler's needs. Our Deluxe Family Suites are perfect for families, with options for both 2 adults and 2 children, as well as 4 adults and 2 children. These spacious suites range from 40 to 70 square meters, providing ample space for everyone to relax and unwind. For smaller groups or couples, our Family Suites and Studios offer a cozy and comfortable stay. The Family Suite is ideal for 2 adults and 2 children, while the Studio is perfect for 2 adults. These rooms range from 24 to 32 square meters, providing a comfortable and inviting atmosphere for a relaxing stay. By booking your stay at Edinburgh City Suites on Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's competitive rates and easy booking process, you can secure your preferred room type at the most affordable price. Experience the comfort and convenience of Edinburgh City Suites by booking with Agoda today.

Explore the Vibrant Neighborhood of Haymarket in Edinburgh

Nestled in the heart of Edinburgh, the Haymarket neighborhood offers a vibrant and energetic atmosphere that is sure to captivate visitors. With its central location and excellent transport links, this area is the perfect base for exploring all that the city has to offer. Haymarket is renowned for its lively atmosphere, bustling streets, and a wide array of shops, restaurants, and bars. Whether you're looking for a traditional Scottish pub to sample some local whisky or a trendy cafe to enjoy a cup of artisanal coffee, you'll find it all in this dynamic neighborhood. In addition to its vibrant dining and entertainment scene, Haymarket is also home to some of Edinburgh's most iconic landmarks. Just a short stroll away, you'll find the magnificent Edinburgh Castle, where you can delve into the city's rich history and enjoy panoramic views of the cityscape. The Royal Mile, a historic street that connects the castle to the Palace of Holyroodhouse, is also within easy reach, offering a charming blend of shops, museums, and historic sites. With its lively atmosphere, convenient location, and proximity to major attractions, Haymarket is the perfect neighborhood to immerse yourself in the vibrant culture of Edinburgh. Whether you're a history enthusiast, a food lover, or simply looking to soak up the local atmosphere, you'll find everything you need right on your doorstep in Haymarket.

Convenient Transportation Options from Edinburgh Airport to Edinburgh City Suites

Located in the heart of Haymarket, Edinburgh City Suites offers a luxurious and comfortable stay for travelers visiting the vibrant city of Edinburgh, United Kingdom. Arriving at Edinburgh Airport, getting to the hotel is a breeze with several transportation options available. For those looking for a quick and hassle-free journey, taxis and private transfers are readily available outside the airport terminal. The journey from the airport to Edinburgh City Suites takes approximately 20 minutes, depending on traffic conditions. Taxis offer a convenient door-to-door service, ensuring a smooth and comfortable ride directly to the hotel. Alternatively, if you prefer public transportation, the Airlink 100 bus service provides a direct link between Edinburgh Airport and the city center. The bus stop is conveniently located just a short walk from the airport terminal. The Airlink bus runs every 10 minutes, ensuring minimal waiting time. From the city center, it's just a short walk or a quick taxi ride to reach Edinburgh City Suites. For those who enjoy the convenience of a train journey, the Haymarket train station is located just a stone's throw away from the hotel. From Edinburgh Airport, travelers can take the tram service to Haymarket station, which offers frequent and efficient connections. The tram journey takes approximately 30 minutes, providing a scenic route through the city. No matter which transportation option you choose, reaching Edinburgh City Suites from Edinburgh Airport is a breeze. Whether you prefer a taxi for a quick and comfortable journey, the convenience of the Airlink bus service, or the scenic tram ride to Haymarket station, you'll arrive at your destination in no time, ready to experience the charm and beauty of Edinburgh City Suites.

Explore the Vibrant Surroundings of Edinburgh City Suites

Located in the heart of Edinburgh, Edinburgh City Suites offers easy access to a variety of landmarks and attractions that will make your stay truly memorable. Just a short stroll away is the famous Edinburgh Gin Distillery, where you can immerse yourself in the world of gin-making and even enjoy a tasting session. For those seeking a peaceful escape, Dean Village is a hidden gem nestled on the Water of Leith. Take a leisurely walk through its picturesque streets and admire the well-preserved medieval architecture. If you're looking for some adrenaline-pumping fun, head to Laser Station, where you can engage in thrilling laser tag battles with your friends and family. Culture enthusiasts will appreciate the nearby Consulate of India, a beautiful building that showcases the rich heritage of India. For a touch of luxury, The Caledonian, a historic landmark hotel, is just a stone's throw away. Indulge in its elegant ambiance and world-class amenities. If you're in need of any dental services during your stay, both Stuart Steven Dentist and Stafford Street Dental Practice are conveniently located nearby. Nature lovers will appreciate Landform, a stunning landscaped park where you can relax and soak in the beauty of Edinburgh's green spaces. And for some family-friendly entertainment, Fountain Park offers a range of activities including a cinema, bowling alley, and various dining options. With its prime location, Edinburgh City Suites ensures that you are never far from the best that Edinburgh has to offer.

Convenient Transport Links at Edinburgh City Suites

Located in the heart of Edinburgh, Edinburgh City Suites offers easy access to various public transport stations, making it an ideal choice for travelers looking to explore the city. One of the nearest stations is Haymarket Train Station, which is just a short walk away from the hotel. This station provides excellent connections to other major cities in the United Kingdom, including Glasgow and London, making it a convenient option for those arriving or departing by train. Additionally, Edinburgh City Suites is also close to several bus stops, allowing guests to easily navigate the city. The bus stops near the hotel offer a wide range of routes, providing access to popular attractions such as Edinburgh Castle, the Royal Mile, and the National Museum of Scotland. With frequent services and reliable connections, guests can explore the city at their own pace, enjoying the convenience of public transport right at their doorstep. For those who prefer to travel by tram, the nearest tram stop is conveniently located near Edinburgh City Suites. The tram network in Edinburgh provides a quick and efficient way to get around the city, with stops at key locations such as Edinburgh Airport, Murrayfield Stadium, and Princes Street. Whether you're heading to the airport or planning a day of shopping, the tram offers a hassle-free transportation option, ensuring a seamless travel experience for guests staying at Edinburgh City Suites.

A Culinary Adventure in the Heart of Edinburgh

Edinburgh City Suites is surrounded by a plethora of dining options that will take your taste buds on a culinary adventure. Indulge in authentic Italian cuisine at Pizzeria 1926, where you can savor delicious wood-fired pizzas and homemade pasta dishes. For a taste of Japan, head to Chizuru Tei, a cozy restaurant known for its traditional Japanese cuisine and warm hospitality. Locanda De Gusti is a hidden gem that offers a delightful array of rustic Italian dishes made from the freshest ingredients. Rustom Restaurant is a must-visit for lovers of Indian cuisine, serving up flavorful curries and aromatic spices. The Huxley is a stylish gastropub that offers a diverse menu of modern British dishes, perfect for a relaxed meal with friends. Craving authentic Italian gelato? Look no further than Bar Italia, where you can indulge in a variety of creamy, delicious flavors. First Coast is a popular neighborhood bistro that prides itself on using locally sourced ingredients to create innovative and mouthwatering dishes. Mercat Bar and Kitchen is a charming gastropub that serves up classic Scottish fare with a modern twist, while eatatchopchop offers a unique dining experience with its Asian fusion cuisine. With such a wide variety of restaurants just steps away from Edinburgh City Suites, you're sure to find something to satisfy every craving.

Shop till you drop in the heart of Edinburgh

Edinburgh City Suites is a haven for shopaholics, with a plethora of shopping landmarks right at its doorstep. Just a short stroll away, you'll find Boxsmall, a trendy shopping destination that boasts a diverse range of independent boutiques and artisanal stores. For those looking for unique gifts and ethically sourced products, the One World Shop is a must-visit. This fair trade store offers an array of handmade crafts, clothing, and accessories from around the world. If you're in need of some pampering, head to One Spa, where you can indulge in luxurious treatments and take a dip in the rooftop hydro pool while enjoying panoramic views of the city. Art enthusiasts will be delighted to discover the Vietnam House Art Gallery, which showcases contemporary Vietnamese art. For those seeking a touch of elegance, Helen Bateman is a boutique that offers exquisite jewelry and accessories. Architecture aficionados will appreciate the RIAS Gallery, which hosts exhibitions showcasing the best of Scottish architecture and design. If you're in need of any essentials, Boots and Sam Thomas are conveniently located nearby. And for those looking for alternative fashion and accessories, Arkangel is the go-to destination. With all these shopping landmarks and more, Edinburgh City Suites is the perfect base for a memorable shopping experience in the heart of Edinburgh's vibrant West End Village.





Comfortable and Modern Suites in a Fantastic Location

Edinburgh City Suites is a top-notch accommodation option in the heart of Edinburgh, United Kingdom. With its comfortable and modern suites, it is no wonder that guests highly recommend this hotel. The bed and bedding are of exceptional quality, ensuring a restful night's sleep. The cleanliness of the rooms is also highly praised, with guests noting that the apartments are spotless and well-maintained. The spaciousness of the apartments is another highlight, providing guests with plenty of room to relax and unwind. The suites are beautifully designed, with a modern aesthetic that adds to the overall comfort and appeal. Guests also appreciate the quiet and cosy atmosphere, making it the perfect retreat after a long day of exploring the city. In addition to its comfortable and stylish accommodations, Edinburgh City Suites boasts a fantastic location. Situated just a 5-minute walk from the conference centre, it is an ideal choice for business travelers. The staff at the hotel are also commended for their kindness and helpfulness, ensuring a pleasant and hassle-free stay. Whether you are traveling for business or leisure, Edinburgh City Suites offers a fantastic experience with its comfortable beds, modern facilities, and prime location.

A Perfect Blend of Comfort and Convenience

Edinburgh City Suites is a hotel that truly understands the needs of its guests. With an overall rating of 7.4, this hotel has consistently received positive feedback from its satisfied customers. One of the standout aspects of this hotel is its exceptional cleanliness, with a rating of 8.0. Guests can expect immaculate rooms and common areas that are meticulously maintained, ensuring a comfortable and hygienic stay. Another highlight of Edinburgh City Suites is its prime location, which has earned it a rating of 8.0. Situated in the heart of Edinburgh, guests have easy access to the city's top attractions, including the iconic Edinburgh Castle and the vibrant Royal Mile. Whether you're looking to explore the historic sites or indulge in some retail therapy, everything is just a short stroll away. While the staff performance rating of 6.6 may seem slightly lower compared to other categories, guests still appreciate the friendly and helpful service provided by the hotel's dedicated team. From check-in to check-out, the staff at Edinburgh City Suites strive to ensure that every guest's needs are met and their stay is as enjoyable as possible. With a focus on delivering exceptional hospitality, they are always ready to assist with any inquiries or requests.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Czech
  • Dutch
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator unavailable
  • Heating in public area
  • Invoice provided
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Alarm clock
  • Coffee/tea maker
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • Ironing facilities
  • Microwave
  • Non-smoking
  • Refrigerator
  • Smoke detector
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Location

Strachan House, 16 Torphichen Street, Haymarket, Edinburgh, United Kingdom, EH3 8JB

Excellent8.0

Location

Airports
  • Edinburgh Airport (EDI)
    9.2 km
  • Dundee Airport (DND)
    57.7 km
Public transportation
  • Haymarket Train Station
    320 m
  • Edinburgh Train Station
    1.6 km
Hospital or clinic
  • Stuart Steven Dentist
    80 m
Shopping
  • Ocean Terminal
    4.4 km
Convenience store
  • Tesco Express
    510 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Edinburgh Castle
    880 m
  • Camera Obscura and World of Illusions
    1.1 km
  • Royal Mile Street
    1.2 km
  • The Real Mary King's Close
    1.5 km
  • National Museum of Scotland
    1.5 km
  • Edinburgh Old Town
    1.5 km
  • Calton Hill
    2.1 km
  • Palace of Holyroodhouse
    2.7 km
  • Arthur's Seat
    3.2 km
  • Royal Yacht Britannia
    4.6 km
Nearby landmarks
  • Stuart Steven Dentist
    80 m
  • Cuba Norte
    120 m
  • Denta Care
    120 m
  • Leonardo Hotel
    160 m
  • St. Mary's Cathedral
    200 m
  • Consulate General of Russia
    250 m
  • Consulate of Denmark
    250 m
  • EICC
    260 m
  • Helen Bateman
    300 m
  • Bert's Bar
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A credit card surcharge is required upon check-in as a security deposit for charges or damages during the stay and will be refunded upon departure.
  • The property does not have a 24-hour reception.
  • The property will contact guests directly in order to give instructions regarding check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Check-in until22:00
Getting around
  • Distance from city center0.7 km
  • Travel time to airport (minutes)30
The property
  • Number of rooms 8
  • Most recent renovation2014
  • Non-smoking rooms/floorsYes

Reviews of Edinburgh City Suites from real guests

Provided by verified guests of

Agoda logo
7.5
  • Cleanliness score 8 out of 10
    Cleanliness8.0
  • Location score 8 out of 10
    Location8.0
  • Facilities score 7.4 out of 10
    Facilities7.4
  • Value for money score 7.4 out of 10
    Value for money7.4
  • Service score 6.6 out of 10
    Service6.6
  • Room comfort and quality score 5 out of 10
    Room comfort and quality5.0
High score for Edinburgh

Rating

9+ Exceptional (7)
8-9 Excellent (6)
7-8 Very Good (9)
6-7 Good (1)
<6 Below Expectation (9)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 32 verified guest comments
Changed to review page 1
  1. 4.8
    Ellen from United Kingdom
    Couple
    Studio (2 Adults)
    Stayed 3 nights in December 2019

    “Great location but disappointing appartment”

    The appartments are in a great location and yes it was very quiet however from there on in it was pretty disappointing. Took 15 mins to get a reply on the phone to be able to get access (no staff on site) Our basement Pentland suite had no sofa (as all photos tend to suggest). "The kitchenette" is a fridge with a kettle and toaster on top of it with no socket within easy reach. The sink is simply your bathroom sink which has to double up as kitchen sink (no washing up bowl). There were mice traps under the little sideboard and bed which didn't fill me with confidence. The door had a glass panel next to it with film over it which meant the corridoor light shone into the bedroom. Very shabby and poor. Those in the photos look great but beware you may get the poor Pentland suite in the basement which is in real need of an upgrade and is very disappointing. (still had great time in Edinburgh though),

    Reviewed January 03, 2020

    Dear Guest, Thank you for your feedback,. We are sorry for any inconvenience experienced during your stay. We have taken your comment on board and will make sure to undertake the necessary improvements. Regards Managegement

    Responded July 29, 2020
    Edinburgh City Suites
  2. 8.0
    Excellent
    Karen from United Kingdom
    Group
    Family Suite
    Stayed 3 nights in August 2019

    “Great apartment in a good location”

    Clean stylish apartment, only a 10 minute walk from the centre of Edinburgh or an easy bus ride away. Everything provided that you would need; tea, coffee, hairdryer, towels. Comfortable beds, even the sofa bed was reasonable! Only saw one member of staff the morning we left but as it is all code operated we didn’t need anyone and there was a number to call if you needed assistance. Would definitely stay there again.

    Reviewed August 26, 2019

    Dear Karen, Thank you for your kind feedback. We are happy to hear you enjoyed your stay in our apartment, all its facilities and our central location. We hope we may be fortunate enough to welcome you back in the future. Kind regards, All staff and management

    Responded September 02, 2019
    Edinburgh City Suites
  3. 8.4
    Excellent
    Elaine from United Kingdom
    Couple
    Superior Studio Suite
    Stayed 1 night in August 2019

    “Elaine from Glasgow”

    room was exactly what we needed for our overnight stay. Perfect location with everything on your doorstep. Will use again

    Reviewed August 24, 2019

    Dear Elaine, Thank you for your kind feedback. We are pleased to hear you enjoyed your stay in our apartment and that we could accommodate all your needs. We hope we may be fortunate enough to welcome you back in the future. Kind regards, Reservations

    Responded September 02, 2019
    Edinburgh City Suites
  4. 5.6
    Dr from United Kingdom
    Couple
    Superior Studio Suite
    Stayed 2 nights in July 2019

    “No staff and very poor welcome. My room was very small and not well furnished Decor and facilities”

    We had two rooms. One was better furnished and of reasonable size. Poor toiletries Other room was not good at all.

    Reviewed July 14, 2019

    Dear Dr Patel, Thank you for your feedback. We regret to hear you did not enjoy your stay in our apartments but we must stress a few points. We provide self-service apartments and do not advertise staffing on the premises. You had booked two similar type apartments and due to yourselves complaining prior to even checking in, as you did not check with us whether these would be on the same floor, we gave your group a free upgrade to a much more expensive apartment to ensure both were on the same floor. We're saddened to hear you did not appreciate our efforts in accommodating you. Kind regards, All staff and management

    Responded July 14, 2019
    Edinburgh City Suites
  5. 4.0
    FELIPE from United Kingdom
    Couple
    Stayed 1 night in June 2019

    “Acceptable”

    Bad service provided, check in at 15h, check out at 10am!!! Very disorganized, no receptionist.

    Reviewed June 10, 2019

    Dear Felipe, Thank you for your feedback. Apologies for any inconveniences experienced during your time with us but we must mention that check-in and check-out times are clearly advertised to inform guests prior to arrival. Kind regards, All staff and management

    Responded June 30, 2019
    Edinburgh City Suites
Changed to review page 1

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