Eurostars Excelsior Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Via Partenope 48, Lungomare Caracciolo, Naples, Italy, 80121

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.0/10 on room comfort and quality

Room was clean and spacious.
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Room was clean and spacious.
Front desk [24-hour]

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

690 meters to public transportation

690 meters to public transportation - Mergellina Railway Station is within 690 meters

Facilities

Beach

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lungomare Caracciolo part of Naples, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museo Cappella Sansevero. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Naples every 6 minutes on Agoda.com
Location 9.2
Service 8.6
Cleanliness 8.5
Room comfort and quality 8.3

Based on 3,161 verified reviews

Location

9.2

Service

8.6

Cleanliness

8.5

Room comfort and qua...

8.3

Value for money

7.9

Facilities

7.8

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Nearest transportation options

Augusteo is within 0.93 km

See map

9.2Exceptional

Location rating score

Exceptional location - 950 meters to the beach
Exceptional for walking
More details on walking
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There are 109 places in walking distance!

Walkable places
Naples Eastern University
130 m
Labilissima
170 m
Fontana delll'Immacolatella (o del Gigante)
180 m
Via Chiaia
190 m
La Nunziatella
200 m
Popular landmarks
Galleria Borbonica
560 m
Castel dell'Ovo
750 m
Teatro di San Carlo
770 m
Lungomare Caracciolo
1.1 km
Spaccanapoli
2.0 km
Closest landmarks
Parcheggio Morelli
160 m
White Bar
290 m
Monumento ai Martiri Napoletani
310 m
Piazza dei Martiri
320 m
Palazzo Serra di Cassano
340 m

Good to know

Value for money7.9
Distance to city center0.5 km
Location rating9.2
Nearest airportNaples International Airport (NAP)
Distance to airport7.1 km

Rooms available at Eurostars Excelsior Hotel

Excellent
Room comfort & quality

8.3

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Based on 133 reviews from verified travelers

Superior Double Room
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  • Room size: 19 m²/205 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Classic Double Room
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  • Room size: 19 m²/205 ft²
  • Street view
  • 1 king bed
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Deluxe Double Room with View
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  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Standard Suite
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  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Executive Suite with View
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  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
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Junior Suite with View
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
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Suite with View
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Suite with View
...
  • Room size: 45 m²/484 ft²
  • Sea view
Enter dates to see prices
Executive Suite with View
...
  • Room size: 55 m²/592 ft²
  • Sea view
Enter dates to see prices
Executive Suite with View
...
  • Room size: 55 m²/592 ft²
  • Sea view
Enter dates to see prices

Frequently asked questions

Enjoy your trip the perfect way with a drink in your hand at Eurostars Excelsior Hotel's bar accessible right in front of your doorstep for whenever you need a drink or two.

Absolutely! Eurostars Excelsior Hotel offers fitness center that is suitably located on site, catering to your active needs to remain healthy while on holiday. For more details, please contact the property for more information.

Eurostars Excelsior Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, temperature check for guests and staff, staff trained in safety protocol, and first aid kit for more safety precautions and hygiene protocols.

While residing at Eurostars Excelsior Hotel, take joy in your early morning or evening walk at nearby park which include Parco di Villa Cellamare, Giardini del Molosiglio, and Giardini di Viale Dohrn.

Eurostars Excelsior Hotel's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified past guests that have stayed at Eurostars Excelsior Hotel had an average nightly stay of 2 nights at this property.

Eurostars Excelsior Hotel's most popular month where verified guests travelers have stayed the most is in August.

Eurostars Excelsior Hotel can communicate in 6 languages and supports popular languages such as English and Spanish for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past solo travelers that have stayed at this property have given Eurostars Excelsior Hotel an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Eurostars Excelsior Hotel an average rating of 8.8. You can look up on more descriptive customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

The nearest airport to Eurostars Excelsior Hotel is Naples International Airport, 7.0 km away.

More about Eurostars Excelsior Hotel

More about Eurostars Excelsior Hotel

Experience Luxury and Convenience at Eurostars Excelsior Hotel

Located in the heart of Naples, Italy, Eurostars Excelsior Hotel offers a luxurious and convenient stay for both business and leisure travelers. With its prime location just 0.5 km from the city center, guests can easily explore the vibrant streets and immerse themselves in the rich history and culture of this enchanting city. Built in 1908 and renovated in 2010, Eurostars Excelsior Hotel seamlessly blends classic elegance with modern comforts. The hotel features 122 well-appointed rooms, each thoughtfully designed to provide a comfortable and relaxing atmosphere for guests. Whether you are traveling alone, with a partner, or with your family, Eurostars Excelsior Hotel has the perfect accommodation to suit your needs. Check-in at Eurostars Excelsior Hotel begins at 02:00 PM, allowing guests ample time to settle in and start their Naples adventure. The hotel's efficient and friendly staff will be there to welcome you and assist you with any requests or inquiries you may have throughout your stay. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or wrap up any last-minute tasks before departing. Families traveling with children will find Eurostars Excelsior Hotel to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an affordable and family-friendly option. The spacious rooms and attentive service ensure that both parents and children can enjoy a comfortable and memorable stay. Experience the perfect blend of luxury, convenience, and family-friendly hospitality at Eurostars Excelsior Hotel. Book your stay today and discover the wonders of Naples while indulging in the comfort and elegance of this exceptional 4-star hotel.

Unwind and Indulge in Eurostars Excelsior Hotel's Exquisite Entertainment Facilities

Eurostars Excelsior Hotel in Naples, Italy offers an array of entertainment facilities that will leave you feeling pampered and rejuvenated. Whether you're in the mood for a refreshing drink or a relaxing soak, this hotel has it all. Step into the stylish bar and lounge area, where you can sip on expertly crafted cocktails and enjoy the vibrant atmosphere. The salon is perfect for those looking to indulge in a luxurious beauty treatment or a soothing massage, ensuring that you leave feeling completely refreshed and revitalized. If you're seeking pure relaxation, look no further than the hotel's hot tub. Immerse yourself in the warm, bubbling waters and let your worries drift away. For nature lovers, the hotel's garden provides a tranquil oasis where you can unwind amidst lush greenery and beautiful blooms. The shared lounge/TV area is a great place to socialize and catch up on your favorite shows, while the solarium offers a sun-soaked retreat where you can bask in the Mediterranean sunshine and enjoy breathtaking views of the city. With its exceptional entertainment facilities, Eurostars Excelsior Hotel ensures that your stay in Naples is nothing short of extraordinary.

Stay Active at Eurostars Excelsior Hotel's State-of-the-Art Fitness Center

At Eurostars Excelsior Hotel in Naples, Italy, staying active during your vacation is made easy with the hotel's exceptional sports facilities. The highlight of these facilities is the state-of-the-art fitness center, which is equipped with top-of-the-line exercise machines and equipment. Whether you are a fitness enthusiast or just looking to maintain your workout routine while traveling, this fitness center has everything you need to stay in shape. With a spacious and well-lit workout area, you can enjoy a variety of cardio and strength training exercises to suit your fitness goals. The fitness center also offers professional trainers who are available to assist and guide you throughout your workout session, ensuring you make the most out of your exercise routine. So, whether you prefer a challenging cardio session or a focused weightlifting session, the fitness center at Eurostars Excelsior Hotel has got you covered.

Convenient Facilities at Eurostars Excelsior Hotel in Naples

Eurostars Excelsior Hotel in Naples offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides a laundry service, making it easy for guests to keep their clothes clean and fresh throughout their stay. For added convenience, Eurostars Excelsior Hotel offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist guests with any requests or inquiries they may have. With Wi-Fi available in both public areas and all rooms, guests can stay connected and easily access the internet during their stay. The hotel also offers dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that guests have everything they need for a seamless and enjoyable stay at Eurostars Excelsior Hotel.

Convenient Transport Facilities at Eurostars Excelsior Hotel

Eurostars Excelsior Hotel in Naples, Italy offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Whether you're traveling for business or leisure, this service ensures a smooth and comfortable transition from the airport to the hotel. Additionally, Eurostars Excelsior Hotel offers tour assistance, allowing guests to explore the captivating city of Naples with ease. The hotel's knowledgeable staff can provide recommendations and help arrange tours to popular attractions, ensuring you make the most of your time in this vibrant city. For guests who prefer to explore on their own, the hotel offers a car park facility. This convenient amenity allows guests to park their vehicles securely during their stay. Please note that car park charges apply. Furthermore, the hotel also provides a ticket service, allowing guests to conveniently purchase tickets for various attractions and events in Naples. With these transport facilities, Eurostars Excelsior Hotel aims to provide a seamless and enjoyable experience for all its guests.

Indulge in Culinary Delights at Eurostars Excelsior Hotel

At Eurostars Excelsior Hotel, dining options abound to satisfy every palate. Whether you're looking for a quick bite or a gourmet dining experience, this hotel has it all. Start your day off right with a delicious breakfast buffet, featuring a wide array of fresh fruits, pastries, cereals, and hot dishes. The coffee shop is perfect for a mid-day pick-me-up, offering a selection of aromatic coffees and teas, along with a tempting assortment of pastries and light snacks. For a truly memorable dining experience, head to the hotel's restaurant, where you can indulge in a delectable menu of Italian and international cuisine. With its elegant ambiance and impeccable service, the restaurant is the ideal setting for a romantic dinner or a celebration with friends and family. If you prefer the convenience of dining in your room, 24-hour room service is available, allowing you to enjoy a delicious meal in the comfort of your own space. And for those who like to prepare their own meals, the hotel also offers a shared kitchen where you can whip up your favorite dishes. With daily housekeeping ensuring that the dining facilities are always clean and well-maintained, Eurostars Excelsior Hotel provides a dining experience that is sure to delight.

Luxurious and Comfortable Room Options at Eurostars Excelsior Hotel in Naples

Discover a variety of elegant accommodations at Eurostars Excelsior Hotel, designed to cater to diverse preferences and needs. Choose from the Deluxe Double Room with View, offering a spacious 25 square meters with a cozy Queen Bed, or indulge in the Junior Suite with View, a generous 45 square meters space available with either a Queen or two Single Beds. For those seeking ultimate luxury, the Suite with View provides 45 square meters of refined comfort with a King Bed, while the Executive Suite with View offers an expansive 55 square meters of sophisticated living. Smaller yet equally comfortable options include the Classic Double Room with a King Bed and the Superior Single and Double Rooms, perfect for solo travelers or couples. Additionally, the Standard Suite with View and the Superior Triple Room present versatile choices for families or groups. Booking these rooms on Agoda ensures you benefit from the best prices available and enjoy a seamless, hassle-free reservation process, making your stay in Naples truly memorable.

Experience the Beauty of Lungomare Caracciolo in Naples

Nestled along the stunning coastline of Naples, Italy, Lungomare Caracciolo is a picturesque promenade that offers breathtaking views of the Bay of Naples. This iconic waterfront stretch is a popular destination for both locals and tourists, serving as a vibrant hub of activity and relaxation. With its palm-lined boulevard, charming cafes, and stunning vistas, Lungomare Caracciolo is the perfect place to soak up the vibrant atmosphere of Naples. As you stroll along Lungomare Caracciolo, you'll be treated to panoramic views of the azure sea, with the majestic Mount Vesuvius looming in the distance. The promenade is dotted with inviting benches and well-manicured gardens, providing ample opportunities to sit back, relax, and take in the beauty of your surroundings. Whether you're enjoying a leisurely walk, jogging along the waterfront, or simply savoring a gelato from one of the many gelaterias, Lungomare Caracciolo offers a tranquil escape from the bustling city. In addition to its natural beauty, Lungomare Caracciolo is also home to a variety of attractions and amenities. The promenade is lined with a wide range of restaurants, cafes, and bars, where you can indulge in delicious Neapolitan cuisine while enjoying the stunning views. If you're a history enthusiast, you can explore the nearby Castel dell'Ovo, a medieval castle that sits on a small island just off the coast. And for those seeking a bit of retail therapy, the promenade is also lined with boutique shops and high-end stores. Lungomare Caracciolo truly encapsulates the essence of Naples, with its lively atmosphere, breathtaking views, and rich history. Whether you're looking to relax, explore, or simply soak up the vibrant energy of the city, a visit to this iconic promenade is an absolute must during your stay at Eurostars Excelsior Hotel.

Convenient Transportation Options from Naples Airport to Eurostars Excelsior Hotel

Naples, Italy, is a vibrant city known for its rich history, delicious cuisine, and stunning architecture. If you're planning a stay at Eurostars Excelsior Hotel, located in the picturesque Lungomare Caracciolo area, you'll be pleased to know that there are several convenient transportation options available to get you from the nearest airport to your destination. The closest airport to Eurostars Excelsior Hotel is Naples International Airport, also known as Aeroporto di Napoli-Capodichino. Upon arrival, you can easily reach the hotel by taking a taxi, which is the most convenient and hassle-free option. Taxis are readily available outside the airport terminal and will take you directly to the hotel in approximately 20 minutes, depending on traffic. Alternatively, if you prefer public transportation, you can take the Alibus, a dedicated shuttle bus service that connects the airport to various key locations in Naples, including Piazza Municipio, which is a short walk from Eurostars Excelsior Hotel. The Alibus runs every 20 minutes and offers a comfortable and affordable way to reach your destination. Whether you choose a taxi or the Alibus, the journey from Naples Airport to Eurostars Excelsior Hotel will provide you with glimpses of the city's vibrant streets, charming neighborhoods, and breathtaking waterfront. Upon arrival at the hotel, you'll be greeted with warm hospitality and enjoy a comfortable stay in the heart of Naples, with easy access to popular attractions, restaurants, and shopping districts.

Discover the Vibrant Surroundings of Eurostars Excelsior Hotel

Nestled in the heart of Naples, Eurostars Excelsior Hotel offers an ideal location for exploring the city's vibrant surroundings. Situated along the picturesque Lungomare Caracciolo, guests can enjoy breathtaking views of the Bay of Naples and indulge in leisurely strolls along the promenade. Just a stone's throw away from the hotel, you'll find the iconic Castel dell'Ovo, a medieval seaside fortress that offers panoramic views of the city and the sparkling Mediterranean Sea. For those seeking a taste of Naples' maritime culture, Porticciolo is a charming marina located nearby. Here, visitors can admire the colorful fishing boats, soak up the lively atmosphere, and savor delicious seafood dishes at the waterfront restaurants. Just a short walk from the hotel, you'll also find Monte Echia, a historic hill that offers stunning vistas of the city and the Gulf of Naples. If shopping is on your agenda, Via Chiaia is a must-visit destination. This bustling street is lined with elegant boutiques, trendy shops, and vibrant cafes, offering a perfect blend of fashion, culture, and gastronomy. For a serene escape from the city's hustle and bustle, Villa Comunale and Giardini di Viale Dohrn provide lush green spaces where you can relax, unwind, and enjoy a peaceful afternoon. Immerse yourself in the rich history of Naples by visiting the Santa Maria della Catena Church, a beautiful example of Baroque architecture. And don't miss the iconic Fontana dell'Immacolatella (o del Gigante), a majestic fountain that stands as a symbol of the city's grandeur. With its prime location surrounded by these landmarks and attractions, Eurostars Excelsior Hotel is the perfect base for experiencing the vibrant and diverse offerings of Naples.

A Culinary Journey in the Vicinity

Eurostars Excelsior Hotel is surrounded by a plethora of delightful dining options that will take your taste buds on a culinary journey. Just a short stroll away, you will find Chalet Ciro Gelato, where you can indulge in mouthwatering gelato flavors that will transport you to dessert heaven. For a truly authentic Neapolitan pizza experience, head to Antonio & Antonio or Gino Sorbillo Lievito Madre al Mare, where you can savor the perfect combination of a thin, crispy crust and delectable toppings. If you're in the mood for seafood, Pizzeria Errico Porzio Lungomare and Zi Teresa are the go-to spots, offering fresh and flavorful dishes that will satisfy your cravings. For a more upscale dining experience, Transatlantico Restaurant Hotel is the perfect choice, serving exquisite Mediterranean cuisine with breathtaking views of the Bay of Naples. If you're looking for a cozy and traditional atmosphere, Fresco Trattoria Pizzeria Partenope is a hidden gem that offers delicious pasta dishes and wood-fired pizzas. Although temporarily closed for renovations, Zio Jack Griglieria is worth mentioning for its mouthwatering grilled specialties. For a lively and vibrant night out, MAYPUB is a popular choice, offering a wide selection of drinks and a lively atmosphere. Last but not least, Cantina Nina is a charming wine bar where you can sample a variety of local wines and enjoy a relaxed evening. With such a diverse range of dining options right at your doorstep, Eurostars Excelsior Hotel ensures that every culinary desire is catered to during your stay in Naples.

Explore Nearby Shopping Landmarks

Eurostars Excelsior Hotel is conveniently located near several shopping landmarks, offering guests a chance to indulge in retail therapy. Just a short walk away is the Viale Dohrn Antique Market, where visitors can browse through a wide array of vintage treasures and unique collectibles. For those looking for a culinary adventure, Interfood is a must-visit destination. This gourmet food store offers a wide selection of local and international delicacies, perfect for food enthusiasts. Additionally, Bowinkel is a popular boutique known for its trendy fashion and accessories. With these fantastic shopping options nearby, guests at Eurostars Excelsior Hotel can enjoy a memorable shopping experience during their stay in Naples.

Affordable Luxury: Eurostars Excelsior Hotel Offers Unbeatable Value in Naples

When it comes to finding the perfect combination of luxury and affordability in Naples, look no further than Eurostars Excelsior Hotel. With an average room price of just $377, this elegant hotel offers exceptional value for money, allowing you to experience the charm and beauty of Naples without breaking the bank. Compared to the average price of a hotel room in Naples, which stands at $173, Eurostars Excelsior Hotel goes above and beyond to provide an unforgettable stay at a surprisingly affordable rate. From the moment you step into the grand lobby, you'll be greeted by a world of elegance and sophistication, all at a price that won't leave a dent in your wallet. Whether you're visiting Naples for business or pleasure, Eurostars Excelsior Hotel offers a range of well-appointed rooms and suites to suit every traveler's needs. Indulge in the plush furnishings, modern amenities, and stunning views of the city or the sea, all while enjoying the peace of mind that you're getting excellent value for your money. So why settle for average when you can experience the exceptional? Book your stay at Eurostars Excelsior Hotel today and discover affordable luxury in the heart of Naples.

A Wonderful Stay at Eurostars Excelsior Hotel

Eurostars Excelsior Hotel in Naples, Italy offers a truly remarkable experience, as attested by its numerous positive customer reviews. Guests rave about the hotel's impeccable cleanliness, ensuring a comfortable and enjoyable stay. The rooms are described as very nice, providing a cozy and welcoming atmosphere for guests to unwind and relax. The hotel's prime location, situated across from the sparkling waters, offers breathtaking views and a fantastic opportunity for leisurely walks along the shore. Additionally, guests appreciate the convenience of being able to indulge in delicious seafood dinners at nearby restaurants. Eurostars Excelsior Hotel is the perfect choice for those seeking a memorable and delightful stay in Naples.

A Memorable Stay at Eurostars Excelsior Hotel

Eurostars Excelsior Hotel in Naples, Italy, has been delighting guests with its exceptional service and prime location. With an impressive overall rating of 8.3, this hotel has consistently garnered positive customer reviews, making it a top choice for travelers seeking a memorable stay. One of the standout features of Eurostars Excelsior Hotel is its impeccable staff performance, earning a remarkable rating of 8.5. Guests have praised the friendly and attentive staff who go above and beyond to ensure a comfortable and enjoyable experience. From the moment you step into the elegant lobby, you'll be greeted with warm smiles and a genuine willingness to assist with any request. Whether it's providing recommendations for local attractions or arranging transportation, the staff's dedication to customer satisfaction is truly commendable. Another highlight of this hotel is its unbeatable location, earning an impressive rating of 9.2. Situated in the heart of Naples, guests have easy access to the city's vibrant attractions, including the iconic Castel dell'Ovo and the picturesque Lungomare promenade. The hotel's prime location also offers stunning views of the Bay of Naples, allowing guests to wake up to breathtaking vistas every morning. With such a convenient location, guests can explore the city's rich history, indulge in delicious local cuisine, and immerse themselves in the vibrant atmosphere of Naples with ease. Eurostars Excelsior Hotel has also received high ratings for its cleanliness, comfort, and overall value. With a cleanliness rating of 8.4, guests can expect well-maintained and spotless rooms, ensuring a pleasant and hygienic stay. The hotel's comfortable accommodations, rated at 8.3, provide a peaceful retreat after a day of exploring the city. Additionally, with a value rating of 7.9, guests can enjoy the excellent amenities and services offered by Eurostars Excelsior Hotel at a reasonable price. Overall, Eurostars Excelsior Hotel offers an unforgettable experience with its exceptional staff performance, prime location, cleanliness, comfort, and value. Whether you're visiting Naples for business or leisure, this hotel is sure to exceed your expectations and leave you with cherished memories of your stay.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Solarium
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water
  • Fruits/snacks
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Ristorante La Terraza
  • Cuisine: Italian
  • Menu: Buffet

Location

Via Partenope 48, Lungomare Caracciolo, Naples, Italy, 80121

Exceptional9.2

Location

Airports
  • Naples International Airport (NAP)
    7.1 km 22 min drive
  • Salerno Costa d'Amalfi Airport (QSR)
    60.8 km
Public transportation
  • Augusteo
    930 m
Hospital or clinic
  • Studio Dentistico Ferrazzano
    600 m
Convenience store
  • NaturaSi
    1.6 km
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Galleria Borbonica
    560 m
  • Castel dell'Ovo
    750 m
  • Teatro di San Carlo
    770 m
  • Lungomare Caracciolo
    1.1 km
  • Spaccanapoli
    2.0 km
  • Museo Cappella Sansevero
    2.3 km
  • Via San Gregorio Armeno
    2.4 km
  • Underground Naples
    2.5 km
  • Museo Archeologico Nazionale di Napoli
    2.5 km
  • Catacombe di San Gennaro
    4.5 km
Nearby landmarks
  • Naples Eastern University
    130 m
  • Parcheggio Morelli
    160 m
  • Labilissima
    170 m
  • Fontana delll'Immacolatella (o del Gigante)
    180 m
  • Via Chiaia
    190 m
  • La Nunziatella
    200 m
  • Scuola Militare Nunziatella
    200 m
  • Marinella
    230 m
  • Livio de Simone
    270 m
  • White Bar
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.5 km
Extras
  • Breakfast charge (unless included in room price)27 EUR
The property
  • Year property opened1908
  • Number of floors6
  • Number of rooms 122
  • Most recent renovation2010
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name IT063049A1AOBMGGOX
Parking
  • Daily parking fee35 EUR

Reviews of Eurostars Excelsior Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.6
  • 3.2
  • 8.0
  • 8.8
  • 10
  • 8.8
  • 8.4
  • 9.2
  • 8.8

Most recent

  • Location score 9.2 out of 10 and is a high score in Naples
    Location9.2
  • Service score 8.6 out of 10 and is a high score in Naples
    Service8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Naples
    Cleanliness8.5
  • Room comfort and quality score 8.3 out of 10 and is a high score in Naples
    Room comfort and quality8.3
  • Value for money score 7.9 out of 10 and is a high score in Naples
    Value for money7.9
  • Facilities score 7.8 out of 10 and is a high score in Naples
    Facilities7.8
High score for Naples

Rating

9+ Exceptional (27)
8-9 Excellent (13)
7-8 Very Good (9)
6-7 Good (6)
<6 Below Expectation (7)
Guest Type
Room Type
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Showing 62 verified guest comments
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  1. 10.0
    Exceptional
    DIEGO from Australia
    Couple
    Standard Room
    Stayed 3 nights in August 2024

    “Just Amazing”

    I recently had the pleasure of staying at this hotel. A truly enchanting historic hotel in the heart of Naples. From the moment I arrived, I was captivated by the charm and elegance of this beautifully preserved landmark. The architecture is stunning, showcasing the grandeur of a bygone era with intricate details and timeless decor that transport you back to the golden age of Italian luxury. The rooms are a perfect blend of old-world charm and modern comfort, with plush bedding, tasteful furnishings, and all the amenities you could need for a relaxing stay. What really sets the hotel apart, though, is the impeccable service. The staff were not only professional and efficient, but genuinely warm and welcoming bringing an authentic italian charm and wit. They went out of their way to ensure my stay was perfect, offering personalized recommendations for exploring Naples and always greeting me with a smile. The location is ideal, nestled in a vibrant neighborhood that’s rich in history and culture. I loved being able to step out the door and find myself just moments away from some of Naples' most iconic sights, delicious restaurants, and charming cafes. One of the highlights of my stay was enjoying breakfast on the hotel's beautiful terrace, with stunning views over the city and the Bay of Naples. It was the perfect way to start each day, surrounded by the serene ambiance of this historic setting. Overall, my experience was nothing short of magical. It's a place where history comes alive, and where every detail is carefully curated to provide a luxurious and memorable stay. I can't wait to return and experience the magic all over again. Highly recommended!

    Reviewed August 14, 2024
  2. 9.2
    Exceptional
    Venus from Germany
    Couple
    Classic Double Room
    Stayed 1 night in February 2024

    “Highly recommended hotel staffs”

    Nicole from the front desk/reception is very helpful from the start. It is our first time in Napoli and she assured us that everything would be OK. She made sure that someone would pick us up and bring us back to the airport. Highly commendable and very accommodating. Also met Rosa at the breakfast. She's very friendly and we exchanged a few chats. This made our first stay at Napoli a comfortable and memorable one. Will be definitely stay again at this hotel.

    Reviewed February 06, 2024
  3. 8.8
    Excellent
    Atsumi from Japan
    Family with young children
    Superior Triple Room
    Stayed 2 nights in August 2025

    “Wonderful hotel”

    The lobby and entrance have a fantastic atmosphere! It was a hotel with history and charm. The room is spacious, and I’m happy to have a bathtub. It's within walking distance to the palace and Republic Square. It's quiet at night. The only problem is that the air conditioning in the room is old and makes noise. However, this shouldn't detract from the overall satisfaction with the hotel.

    Reviewed August 24, 2025
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  4. 10.0
    Exceptional
    ALICIA from United States
    Solo traveler
    Room Assigned on Arrival
    Stayed 1 night in August 2025

    “Very good stay ”

    Beautiful and very good stay would highly recommend

    Reviewed August 25, 2025
  5. 8.8
    Excellent
    Daniel from Singapore
    Family with young children
    Superior Triple Room
    Stayed 3 nights in July 2022

    “GREAT LOCATION”

    Right on water, close to restaurants and in view, perfectly positions. Rooms were old and slightly outdated, but comfortable and pleasant.

    Reviewed May 13, 2023
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