EXCOTEL Design Hotel Surabaya

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.119 Jl. Ahmad Yani, Rungkut, Surabaya, Indonesia, 60237

Highlights

Highly rated by business travelers

Highly-rated bar

Great food & dining

Great swimming pool

Top property facilities

Hotel baru

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Breakfast

Room service

Non-smoking rooms

About us

EXCOTEL Design Hotel Surabaya features chic rooftop dining and a refreshing outdoor pool, ideal for travelers seeking relaxation and vibrant social scenes. Nestled in lush greenery, this contemporary hotel is a perfect escape in a trendy hotspot for events and themed parties. Located in the vibrant Rungkut area, this accommodation offers easy access to local markets and street food, highlighting Surabaya's rich culture. Enjoy 24-hour check-in and a refreshing swimming pool for added convenience. Each room features air conditioning and complimentary Wi-Fi, with select options boasting city views for a comfortable stay. Just a short walk away, shopping spots like Royal Plaza Surabaya and Marina Plaza provide diverse shops and dining choices, perfect for two travelers eager to explore. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Cleanliness 9.6
Service 9.6
Facilities 9.5
Location 9.4

Based on 401 verified reviews

Cleanliness

9.6

Service

9.6

Facilities

9.5

Location

9.4

Value for money

9.4

  • "Harga murah letak strategis dan pelayanan ramah"
  • "The hotel even have infinite pool and bar on rooftop!"
  • "Tempatnya punya keunikan yang tidak dimiliki hotel lain"
  • "Next time kalau ke Surabaya lagi bakal stay disini 😌✨"
  • "Infinity Pool di Roof Top bisa lihat kereta api lewat"
tooltip

Nearest transportation options

Jemursari is within 0.59 km

Margorejo is within 1.11 km

See map

9.4Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya
2.4 km
Surabaya's Zoo
3.1 km
Surabaya Town Square
3.3 km
Bungkul Park
3.7 km
Monkasel (Submarine Monument)
6.0 km
Closest landmarks
Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
310 m
Taman Pelangi
420 m
Posyandu Balita Kuncup Harapan VIII
580 m
Jemursari
590 m
Posyandu Melati 3
760 m

Good to know

Value for money9.4
Location rating9.4
Nearest airportJuanda International Airport (SUB)
Distance to airport8.6 km

Select your room

1/8

Royal Suite

66 m²/710 ft²
1 king bed
City view
  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Separate shower/bathtub

  • Shower

  • Toiletries

  • Towels

1/8

Superior Double Room

24 m²/258 ft²
1 double bed
Outdoor view
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/7

Deluxe - 1 Queen Bed

25 m²/269 ft²
1 queen bed
City view
Preferred by Couples

9.3

Exceptional

Room comfort and quality
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Streaming service like Netflix

  • Telephone

1/6

Superior - 2 Beds

24 m²/258 ft²
2 single beds
City view

9.8

Exceptional

Room comfort and quality
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Pool facilities

  • Satellite/cable channels

  • Streaming service like Netflix

1/6

Deluxe - 2 Beds

25 m²/269 ft²
2 single beds
City view

10.0

Exceptional

Room comfort and quality
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Pool facilities

  • Satellite/cable channels

  • Streaming service like Netflix

1/6

Executive Suite

66 m²/710 ft²
1 sofa bed / 1 king bed
Outdoor view
  • Electric kettle

  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Satellite/cable channels

1/6

Superior Twin - Smoking

24 m²/258 ft²
2 single beds
City view

9.3

Exceptional

Room comfort and quality
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Pool facilities

  • Satellite/cable channels

  • Streaming service like Netflix

1/5

Superior Double Room

24 m²/258 ft²
1 double bed
Outdoor view
  • Electric kettle

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/5

Deluxe Queen Smoking

25 m²/269 ft²
1 queen bed
City view

9.9

Exceptional

Room comfort and quality
  • Electric kettle

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Satellite/cable channels

  • Streaming service like Netflix

  • Telephone

  • TV

  • TV [flat screen]

1/4

Suite Room

38 m²/409 ft²
1 king bed
City view
  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

  • Air conditioning

  • Blackout curtains

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about EXCOTEL Design Hotel Surabaya

More about EXCOTEL Design Hotel Surabaya

Experience Modern Elegance at EXCOTEL Design Hotel Surabaya

Nestled in the vibrant heart of Surabaya, Indonesia, the EXCOTEL Design Hotel offers a perfect blend of contemporary design and luxurious comfort. With its prime location, this 4-star hotel serves as an ideal base for both business travelers and leisure seekers alike, providing easy access to the city's bustling attractions and cultural landmarks. Guests can indulge in a unique experience, surrounded by stylish interiors and top-notch amenities that cater to their every need. At EXCOTEL, check-in begins at 2 PM, allowing you to settle in and unwind after your journey, while check-out is conveniently set for 12 PM, giving you ample time to savor your stay. The hotel features a thoughtfully designed room that promises a restful retreat. However, please note that the child policy stipulates that children are not permitted to stay free of charge, and extra charges may apply. Whether you're here for a short getaway or an extended stay, EXCOTEL Design Hotel Surabaya invites you to enjoy a sophisticated atmosphere where modern elegance meets exceptional service.

Convenience Facilities at EXCOTEL Design Hotel Surabaya

At EXCOTEL Design Hotel Surabaya, guests are treated to a seamless blend of comfort and convenience, making every stay a delightful experience. One of the standout features of this modern hotel is the complimentary Wi-Fi available in all rooms, ensuring that you remain connected throughout your visit. Whether you're catching up on emails, sharing your travel moments on social media, or planning your next adventure in Surabaya, the high-speed internet access allows you to do so with ease and efficiency. Additionally, the hotel offers daily housekeeping services, ensuring that your accommodations remain pristine and inviting. The attentive housekeeping staff is dedicated to maintaining a clean and comfortable environment, allowing you to relax and unwind without any worries. With these convenience facilities, EXCOTEL Design Hotel Surabaya provides a perfect blend of modern amenities and personalized service, making it an ideal choice for both business and leisure travelers alike.

Convenient Transport Facilities at EXCOTEL Design Hotel Surabaya

At EXCOTEL Design Hotel Surabaya, guests will find a range of transport facilities designed to enhance their stay and ensure seamless travel throughout the vibrant city of Surabaya. The hotel boasts a spacious and secure car park, providing ample space for both guests and visitors. This feature is particularly beneficial for those traveling with their own vehicles, as it allows for easy access and peace of mind while exploring the local attractions. The car park is not only conveniently located but also designed with guests' safety in mind, making it an ideal choice for travelers who prefer the flexibility of having their own transportation. With EXCOTEL's commitment to providing a hassle-free experience, guests can enjoy the freedom of coming and going at their leisure, whether it's a quick trip to a nearby shopping center or a longer drive to the stunning coastal areas of East Java. With these transport facilities, EXCOTEL Design Hotel Surabaya ensures that every journey is as smooth and enjoyable as the stay itself.

Luxurious Comfort and Modern Amenities at EXCOTEL Design Hotel Surabaya

Experience a blend of comfort and sophistication in the thoughtfully designed rooms of EXCOTEL Design Hotel Surabaya. Each room is equipped with air conditioning to ensure a cool and relaxing environment, complemented by plush linens and fresh towels for your utmost comfort. Unwind after a day of exploration with the in-room television featuring satellite and cable channels, offering a wide range of entertainment options. For added convenience, guests can enjoy a variety of amenities including a mini bar, refrigerator, and complimentary bottled water to keep you refreshed throughout your stay. The rooms also feature a coffee/tea maker with complimentary instant coffee and tea, allowing you to start your mornings on a delightful note. Elegant toiletries and a hair dryer are provided to cater to your personal grooming needs, while cozy bathrobes add a touch of luxury to your experience.

Culinary Delights at EXCOTEL Design Hotel Surabaya

At EXCOTEL Design Hotel Surabaya, dining is transformed into an exquisite experience that tantalizes the taste buds and delights the senses. The hotel features a sophisticated on-site restaurant that showcases a diverse menu, blending traditional Indonesian flavors with international cuisines. Guests can indulge in a sumptuous breakfast buffet each morning, where fresh, locally sourced ingredients are crafted into a variety of delectable dishes, ensuring a perfect start to the day. The ambiance is warm and inviting, making it an ideal spot for both casual dining and special celebrations. As the day unfolds, the hotel’s bar offers a chic setting to unwind with a selection of handcrafted cocktails and premium beverages. The skilled bartenders are eager to recommend signature drinks that reflect the vibrant spirit of Surabaya. Whether you're enjoying a light snack or a full meal, the attentive staff is dedicated to providing exceptional service, ensuring that every dining experience at EXCOTEL Design Hotel Surabaya is memorable and satisfying.

Discover Your Perfect Stay at EXCOTEL Design Hotel Surabaya

EXCOTEL Design Hotel Surabaya offers a diverse range of thoughtfully designed rooms to match every guest’s preference. From the cozy Superior rooms featuring either a single Queen Bed or twin Single Beds, to the spacious Deluxe rooms with similar configurations, each space provides comfort and style within 24 to 25 square meters. For those seeking more room to relax, the elegant Suites and Business Suites offer generous 38 to 28 square meters, with options including King or Queen beds to suit your needs. For added luxury, the Royal Suite stands out with its expansive 66 square meters, providing a truly premium experience. Booking your stay through Agoda ensures you receive the best prices available, along with a seamless and hassle-free reservation process. Whether you prefer a compact, comfortable room or a luxurious suite, Agoda’s platform makes planning your visit to Surabaya simple and economical, so you can focus on enjoying your trip.

Discover the Vibrant Heart of Surabaya Center

Surabaya Center is a bustling hub that showcases the vibrant spirit and rich history of Indonesia's second-largest city. As you wander through its lively streets, you'll be greeted by a delightful mix of modernity and tradition, where contemporary skyscrapers stand alongside historic colonial buildings. This area is not just a commercial center; it's a cultural melting pot that offers a plethora of attractions, from exquisite dining options to unique shopping experiences. The iconic Tunjungan Plaza, one of the largest shopping malls in Southeast Asia, is situated here, providing visitors with a vast array of international brands, local boutiques, and gourmet restaurants, making it a perfect destination for both shopping and culinary adventures. In addition to its commercial allure, Surabaya Center is home to several cultural landmarks that reflect the city's rich heritage. The majestic Heroes Monument, a tribute to the city's role in Indonesia's independence struggle, stands proudly in the heart of the city, offering a poignant reminder of Surabaya's historical significance. Nearby, the vibrant Chinatown district invites you to explore its colorful streets filled with traditional markets, temples, and street food stalls, where you can savor authentic local delicacies. Whether you're looking to immerse yourself in the local culture, indulge in a shopping spree, or simply enjoy the dynamic atmosphere, Surabaya Center promises an unforgettable experience that captures the essence of this remarkable city.

Getting to EXCOTEL Design Hotel Surabaya from Juanda International Airport

Reaching EXCOTEL Design Hotel Surabaya from Juanda International Airport (SUB), the main airport serving the city, is a seamless journey that offers a glimpse of the vibrant surroundings. Upon arriving at the airport, travelers can opt for a taxi service, which is the most convenient option. The taxi stand is easily accessible just outside the arrival hall, and the ride to the hotel typically takes around 30 to 45 minutes depending on traffic conditions. As you navigate through the city, you’ll be greeted by the bustling sights and sounds of Surabaya, setting the tone for your stay. Alternatively, visitors can choose to book a private car transfer in advance for a more personalized experience. This option ensures that you arrive at EXCOTEL Design Hotel Surabaya in comfort and style, with a dedicated driver ready to assist you with your luggage. As you make your way to the hotel, take in the local architecture and vibrant street life, which reflect the rich culture of Surabaya. Whether you’re arriving for business or leisure, the journey to EXCOTEL Design Hotel Surabaya is not just a transfer; it’s the beginning of an exciting adventure in one of Indonesia's most dynamic cities.

Explore the Rich Heritage and Natural Beauty Surrounding EXCOTEL Design Hotel Surabaya

Nestled in the vibrant heart of Surabaya, EXCOTEL Design Hotel offers easy access to a plethora of captivating landmarks and attractions that showcase the city's rich history and cultural heritage. Just a short distance away, the Sampoerna Museum invites visitors to delve into the world of Indonesia's famous kretek cigarettes, housed in a beautifully preserved Dutch colonial building. Another must-visit is the iconic Tugu Pahlawan, a towering monument dedicated to the heroes of Surabaya's battle for independence, which stands as a symbol of courage and resilience. For nature lovers and those seeking a tranquil escape, Bungkul Park provides a lush green oasis in the bustling city, perfect for leisurely strolls or picnics under the shade of its sprawling trees. Additionally, the Suramadu National Bridge, the longest bridge in Indonesia, offers breathtaking views of the Madura Strait, connecting Surabaya to Madura Island. Don't miss the Monkasel (Submarine Monument), where you can explore a retired submarine, or the serene Ampel Mosque and Muhammad Cheng Hoo Mosque, both reflecting the rich tapestry of Surabaya's diverse culture. Each of these landmarks is a testament to the city's unique charm, making your stay at EXCOTEL Design Hotel a gateway to unforgettable experiences.

Convenient Transport Access Near EXCOTEL Design Hotel Surabaya

EXCOTEL Design Hotel Surabaya boasts an enviable location that places guests in close proximity to several key public transport stations, making it an ideal base for exploring the vibrant city of Surabaya. Just a short distance away, Pasar Turi Train Station offers a gateway to regional destinations, ensuring that travelers can easily venture beyond the city limits. Meanwhile, the nearby Gubeng Train Station, one of the major railway hubs in Surabaya, provides frequent services to various parts of Indonesia, making it convenient for both business and leisure travelers alike. For those preferring a more localized experience, Semut Train Station and Sidotopo Train Station are also within reach, offering quick connections to different neighborhoods and attractions within the city. Additionally, the Ngagel and Surabaya Kota stations enhance the accessibility of the area, allowing guests to navigate Surabaya's bustling streets with ease. Inkopka Station further complements the transport network, ensuring that guests at EXCOTEL Design Hotel can explore the rich culture and history of Surabaya without the hassle of long commutes. With such a robust array of transport options, guests can effortlessly immerse themselves in the dynamic essence of this thriving city.

Culinary Delights: A Gastronomic Journey Around EXCOTEL Design Hotel Surabaya

The area surrounding EXCOTEL Design Hotel Surabaya is a food lover's paradise, offering a diverse array of culinary experiences that cater to every palate. Start your day with a hearty breakfast at Aiola Eatery, where fresh ingredients and innovative dishes set a delightful tone for your culinary adventures. For those craving a cozy café atmosphere, BONCAFE MANYAR KERTOARJO serves up delicious coffee and pastries that are perfect for a leisurely afternoon break. Seafood enthusiasts will be thrilled with the offerings at Layar Seafood KH Abdul Wahab Siamin, renowned for its fresh catches and vibrant flavors. If you’re in the mood for something distinctly local, Apeng Kwetiau Medan - Kedung Doro offers mouthwatering stir-fried noodles that are sure to satisfy. Don't miss the iconic Sate Klopo Ondomohen Bu Asih - Walikota Mustajab, famous for its delectable skewered meats infused with a unique coconut flavor. For a comforting bowl of soup, Soto Ayam 'Cak To' Undaan Wetan serves up a traditional chicken soup that warms the soul, while Rawon Setan - Embong Malang presents a rich and aromatic beef soup that is a must-try. Additionally, Soto Ambengan Pak Sadi offers a delightful twist on classic Indonesian flavors. For a more casual dining experience, Wapo Resto - Airlangga combines a relaxed ambiance with a menu that features both local and international dishes. Finally, Bon Ami Restaurant rounds out your culinary journey with its eclectic menu that promises to please every guest. Each of these restaurants is a testament to Surabaya's vibrant food scene, inviting you to explore and indulge in the rich tapestry of flavors that this city has to offer.

Shopping Paradise Surrounding EXCOTEL Design Hotel Surabaya

Guests at EXCOTEL Design Hotel Surabaya are perfectly positioned to explore a vibrant array of shopping landmarks that cater to every taste and preference. Just a stone's throw away, Pasar Pabean offers a unique glimpse into local culture, where you can find an assortment of spices, traditional snacks, and handcrafted goods. For those seeking a more modern shopping experience, Carrefour Hypermarket provides a comprehensive selection of groceries and household items, making it a convenient stop for essentials. Tech enthusiasts will relish a visit to Hi-Tech Mall, renowned for its extensive range of electronics and gadgets. Meanwhile, Pasar Atom and Pasar Turi present a bustling marketplace atmosphere, filled with local vendors and an eclectic mix of products. Plaza Tunjungan stands out as a premier shopping destination, featuring a variety of international brands and dining options. Golden City Mall is another popular spot, offering a blend of retail shops and entertainment facilities. Book lovers can indulge their passion at Gramedia Bookstore, where a vast collection of books awaits. Lastly, Pasar Keputran and Pasar Genteng provide an authentic shopping experience, showcasing local crafts and delicacies that reflect the rich culture of Surabaya. With such diverse shopping options nearby, guests are sure to find everything they need just moments from their doorstep.

Affordable Luxury at EXCOTEL Design Hotel Surabaya

Nestled in the vibrant heart of Surabaya, the EXCOTEL Design Hotel offers an exceptional blend of comfort and style at an average price range of $26 to $50 per night. This pricing positions it as a fantastic choice for travelers seeking a touch of luxury without straining their budget. Guests can indulge in well-appointed rooms, modern amenities, and a design aesthetic that reflects the rich culture of Indonesia, all while enjoying a relatively affordable rate compared to other accommodations in the city. In comparison, the average price of a hotel room in Surabaya hovers around $0 to $25, making EXCOTEL Design Hotel an attractive option for those looking to elevate their stay. While budget-friendly options are plentiful, the EXCOTEL stands out by offering superior service and a unique atmosphere that enhances the overall travel experience. Whether you are in town for business or leisure, the reasonable pricing of the EXCOTEL Design Hotel ensures that guests can enjoy a memorable stay in Surabaya without compromising on quality.

Exceptional Experience at EXCOTEL Design Hotel Surabaya

Guests at EXCOTEL Design Hotel Surabaya consistently rave about their outstanding experiences, reflected in an impressive overall rating of 9.4. This remarkable score is bolstered by a perfect 10.0 for facilities, showcasing the hotel's commitment to providing top-notch amenities that cater to every need. From modern, stylish interiors to state-of-the-art services, every aspect of the hotel is designed to enhance the comfort and satisfaction of its visitors. Cleanliness is another area where EXCOTEL shines, achieving a flawless 10.0 rating. Guests can expect pristine environments that reflect the hotel's dedication to maintaining high standards of hygiene and upkeep. Additionally, the staff performance is rated a perfect 10.0, indicating that the friendly and professional team goes above and beyond to ensure a welcoming atmosphere. With a strong value score of 9.5 and a commendable location rating of 9.3, EXCOTEL Design Hotel Surabaya emerges as an exceptional choice for travelers seeking a blend of luxury, comfort, and remarkable service.

Show less

Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool
  • Swimming pool [outdoor]
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [free]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator unavailable
  • Smoke-free property
  • Smoking area unavailable
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Kettle
  • Linens
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
  • Window

Location

No.119 Jl. Ahmad Yani, Rungkut, Surabaya, Indonesia, 60237

Exceptional9.4

Location

Airports
  • Juanda International Airport (SUB)
    8.6 km
  • Abdul Rachman Saleh Airport (MLG)
    68.2 km
Public transportation
  • Jemursari
    590 m
  • Margorejo
    1.1 km
Hospital or clinic
  • Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
    310 m
Shopping
  • Tunjungan Plaza
    6.8 km
Cash withdrawal
  • ATM
    350 m

What's nearby

Popular landmarks
  • Masjid Nasional Al Akbar Surabaya
    2.4 km
  • Surabaya's Zoo
    3.1 km
  • Surabaya Town Square
    3.3 km
  • Bungkul Park
    3.7 km
  • Monkasel (Submarine Monument)
    6.0 km
  • Tunjungan Plaza
    6.8 km
  • Tugu Pahlawan
    8.7 km
  • Suramadu National Bridge
    8.8 km
  • Pakuwon Food Festival
    9.4 km
  • Sampoerna Museum
    10.4 km
Nearby landmarks
  • Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
    310 m
  • Taman Pelangi
    420 m
  • Posyandu Balita Kuncup Harapan VIII
    580 m
  • Jemursari
    590 m
  • Posyandu Melati 3
    760 m
  • Citra Medical Center
    800 m
  • Rs Islam Jemursari
    810 m
  • Rumah Sakit Mata Masyarakat Jawa Timur
    820 m
  • Maspion Square
    820 m
  • Puskesmas Jemursari
    820 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in until23:00
The property
  • Number of rooms 1
  • License Id / Local Tax ID/ Entity Name1412210014099

Reviews of EXCOTEL Design Hotel Surabaya from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 9.2
  • 10
  • 8.4
  • 9.6
  • 10
  • 6.8
  • 8.8
  • 10

Most recent

From 329 reviews

  • Cleanliness score 9.6 out of 10
    Cleanliness9.6
  • Service score 9.6 out of 10
    Service9.6
  • Facilities score 9.5 out of 10
    Facilities9.5
  • Location score 9.4 out of 10
    Location9.4
  • Value for money score 9.4 out of 10
    Value for money9.4
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 29 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Cleanliness

Mentioned in 26 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Breakfast

Mentioned in 17 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Pool

Mentioned in 13 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Restaurant options

Mentioned in 9 reviews
sentiment-positive-indicator
100% Positive

Location

Mentioned in 9 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Room size

Mentioned in 7 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Room comfort

Mentioned in 7 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Parking

Mentioned in 5 reviews
sentiment-negative-indicator
100% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    Chadziqotil from Indonesia
    Couple
    Deluxe - 1 Queen Bed
    Stayed 1 night in May 2026

    “Hotel aesthetics”

    Just arrived and was greeted by a fragrant, clean, and aesthetic lobby. The room is clean, has snacks, a small fridge, and the room smells great, I really like it. The food is also delicious and the service is very friendly❤️

    Reviewed May 21, 2026
    Auto-translated through generative A.I.

    Dear Ibu Chadziqoti, Terima kasih telah memberikan Excotel Design Hotel ulasan positif. Ulasan Anda dapat membantu orang lain dalam menentukan pilihan akomodasi, ruang pertemuan, restoran dan tempat transit di Surabaya. Salam Hangat, Satriani M Damanik General Manager

    Responded May 25, 2026
    EXCOTEL Design Hotel Surabaya
  2. 9.6
    Exceptional
    Novi from Indonesia
    Family with young children
    Superior Twin - Smoking
    Stayed 1 night in March 2026

    “Happy and comfortable”

    Clean, fragrant, kid-friendly, the view in the evening is so beautiful, with a gentle breeze. Friendly service 🙏🤍 you can also watch YouTube, the room cleanliness is good.

    Reviewed March 27, 2026
    Auto-translated through generative A.I.

    Dear Ibu Novi, Terima kasih telah memilih Excotel Design Hotel sebagai tempat menginap selama kunjungan Anda di Surabaya. Kami sangat senang menerima review Anda selama tinggal di Excotel Design Hotel Surabaya. Kami berharap dapat menyambut kedatangan Anda dikunjungan berikutnya. Salam Hangat, Erniwati Front Office Manager

    Responded April 29, 2026
    EXCOTEL Design Hotel Surabaya
  3. 10.0
    Exceptional
    Aprilia from Indonesia
    Couple
    Superior - 2 Beds
    Stayed 1 night in December 2025

    “Excotel”

    The hotel is very unique, with interesting architecture, and there are many benefits such as a welcome drink, restaurant vouchers, and what I like the most is that snacks are provided in the room. The room is spacious and clean.

    Reviewed February 25, 2026
    Auto-translated through generative A.I.

    Dear Ibu Aprilia, Terima kasih telah memberikan Excotel Design Hotel ulasan positif. Ulasan Anda dapat membantu orang lain dalam menentukan pilihan akomodasi, ruang pertemuan, restoran dan tempat transit di Surabaya. Salam Hangat, Erniwati Front Office Manager

    Responded March 18, 2026
    EXCOTEL Design Hotel Surabaya
  4. 10.0
    Exceptional
    indrasintha from Indonesia
    Family with young children
    Superior - 2 Beds
    Stayed 1 night in March 2026

    “Recommended hotel”

    Near the lobby, there is a children's play area, so kids are happy. The cleanliness is really good. The staff is friendly.

    Reviewed March 24, 2026
    Auto-translated through generative A.I.

    Dear Ibu Indra Shinta, Terima kasih telah memilih Excotel Design Hotel sebagai tempat menginap selama kunjungan Anda di Surabaya. Kami sangat senang menerima review Anda selama tinggal di Excotel Design Hotel Surabaya. Kami berharap dapat menyambut kedatangan Anda dikunjungan berikutnya. Salam Hangat, Erniwati Front Office Manager

    Responded April 29, 2026
    EXCOTEL Design Hotel Surabaya
  5. 10.0
    Exceptional
    Esty from Indonesia
    Couple
    Superior - 2 Beds
    Stayed 1 night in December 2025

    “Comfortable”

    The room is comfortable, clean, and the facilities are quite complete. The food is also varied enough and tastes pretty good. It could perhaps be improved.

    Reviewed January 04, 2026
    Auto-translated through generative A.I.

    Dear Ibu Esty, Terima kasih telah memilih Excotel Design Hotel sebagai tempat menginap selama kunjungan Anda di Surabaya. Kami sangat senang menerima review Anda selama tinggal di Excotel Design Hotel Surabaya. Kami berharap dapat menyambut kedatangan Anda dikunjungan berikutnya Salam Hangat, Erniwati Front Office Manager

    Responded January 05, 2026
    EXCOTEL Design Hotel Surabaya
Changed to review page 1

This is a popular property. Don't miss out!