Favehotel Graha Agung Surabaya

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Blackout curtains

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Golf course (within 3 km)

Airport transfer

Family room

Luggage storage

About us

Experience the vibrant charm of Dukuh Pakis in Surabaya at Favehotel Graha Agung. This strategic location offers easy access to cultural sites and shopping hotspots, including the nearby Supermal Pakuwon Indah and Lenmarc Mall. The hotel features spacious rooms equipped with air conditioning and complimentary Wi-Fi, with some offering stunning city views. Enjoy exquisite dining at the on-site restaurant or relax with convenient room service. Unwind in the soothing sauna after a day of exploration. With a variety of dining options nearby and a free shuttle service, Favehotel Graha Agung is the perfect base for two travelers seeking comfort and convenience in Surabaya. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

17 travelers have booked today.

Location 8.5
Service 8.1
Value for money 7.9
Cleanliness 7.8

Based on 1,484 verified reviews

Location

8.5

Service

8.1

Value for money

7.9

Cleanliness

7.8

Facilities

7.4

Room comfort and qua...

6.9

See map

8.5Excellent

Location rating score

Excellent location
Popular landmarks
Surabaya Town Square
6.0 km
Masjid Nasional Al Akbar Surabaya
6.9 km
Surabaya's Zoo
6.9 km
Bungkul Park
7.1 km
Tunjungan Plaza
7.7 km
Closest landmarks
Pakuwon Mall
60 m
Supermal Pakuwon Indah
70 m
Miniapolis
90 m
Supermal Surabaya Convention Center
150 m
Red Boxx Club
170 m

Good to know

Value for money7.9
Distance to city center10.1 km
Location rating8.5
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport72.2 km

Rooms available at Favehotel Graha Agung Surabaya

Standard Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Suite
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  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
faveroom plus
...
  • Room size: 19 m²/205 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Safe Sevens - faveroom with breakfast (2 Adult + 2 Child)
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

Yes! Favehotel Graha Agung Surabaya offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

While lodging at Favehotel Graha Agung Surabaya, cherish your morning or evening walk at nearby park which include Miniapolis, GoBounce, and Kidcity.

Favehotel Graha Agung Surabaya can communicate up to 2 languages which includes English for guests that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Verified solo travelers that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 7.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Favehotel Graha Agung Surabaya an average rating of 8.1. You can search for more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

More about Favehotel Graha Agung Surabaya

More about Favehotel Graha Agung Surabaya

Discover Comfort and Convenience at Favehotel Graha Agung Surabaya

Welcome to Favehotel Graha Agung Surabaya, a charming 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its ideal location just 10.1 km from the city center, this hotel offers a perfect blend of comfort and convenience for both business and leisure travelers. Built in 2014 and last renovated in the same year, Favehotel Graha Agung Surabaya provides modern amenities and a warm ambiance to ensure a pleasant stay for all guests. Upon arrival, guests can check-in from 02:00 PM and start their journey to relaxation. With a total of 82 well-appointed rooms, this hotel offers a variety of accommodation options to suit different needs and preferences. Each room is designed with comfort in mind, featuring modern furnishings, soothing color schemes, and essential amenities. Whether you are traveling alone, with a partner, or with your family, Favehotel Graha Agung Surabaya has the perfect room for you. Families traveling with children should take note of the hotel's child policy. While children are welcome to stay at the hotel, there may be extra charges involved. Please check with the hotel directly for more information. After a restful night's sleep, guests can enjoy a leisurely check-out until 12:00 PM, allowing ample time to prepare for their onward journey. For those flying in or out of Surabaya, the hotel is conveniently located just 34 minutes away from the airport, ensuring a hassle-free travel experience.

Unwind and Indulge at Favehotel Graha Agung Surabaya's Entertainment Facilities

Favehotel Graha Agung Surabaya offers a range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. The hotel features a vibrant bar where guests can unwind and socialize while sipping on refreshing drinks. Whether you're looking to relax after a long day of exploring Surabaya or simply want to enjoy a fun evening with friends, the bar at Favehotel Graha Agung Surabaya is the perfect spot to kick back and relax. For those seeking ultimate relaxation and rejuvenation, the hotel also boasts a massage and spa facility. Indulge in a soothing massage or pamper yourself with a luxurious spa treatment, all within the comfort of the hotel. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. With its lively bar and indulgent massage and spa facility, Favehotel Graha Agung Surabaya ensures that guests have plenty of options for entertainment and relaxation during their stay. Whether you're looking to socialize, unwind, or pamper yourself, this hotel has it all.

Convenience Facilities at Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya offers a range of thoughtful convenience facilities to ensure a comfortable and hassle-free stay. Guests can enjoy the ease of free Wi-Fi in all rooms and public areas, keeping you connected throughout your visit. For added security, safety deposit boxes are available, providing peace of mind for your valuables. Daily housekeeping services maintain the cleanliness and freshness of your accommodation, while luggage storage options make it easy to explore the city without worry. For added convenience, the hotel features a dedicated designated smoking area, ensuring comfort for all guests. Room service is available for those who prefer to dine in privacy and comfort. Additionally, laundry services are provided to help guests stay fresh and presentable during their stay. Whether you're here for business or leisure, these facilities are designed to enhance your experience and provide a seamless, enjoyable stay at Favehotel Graha Agung Surabaya.

Convenient Transport Options at Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya offers guests the convenience of reliable taxi services, making it easy to explore the vibrant city of Surabaya or reach nearby attractions with ease. Whether you're heading out for business meetings or leisure adventures, the hotel’s trusted taxi arrangements ensure a smooth and hassle-free journey. For guests arriving by car or planning to explore the city at their own pace, the hotel provides a secure car park. Please note that car park charges are applicable, offering a safe and convenient parking solution during your stay. With these transport facilities, Favehotel Graha Agung Surabaya ensures a comfortable and accessible experience for all guests.

Comfort and Convenience in Every Room at Favehotel Graha Agung Surabaya

Experience a restful stay with our well-appointed rooms, featuring modern amenities designed for your comfort. Stay cool and refreshed with efficient air conditioning, while enjoying your favorite shows on the television with satellite and cable channels. Each room is equipped with plush linens and fresh towels to ensure a cozy atmosphere, complemented by blackout curtains that guarantee a good night's sleep. For added convenience, guests can indulge in complimentary instant coffee and tea, perfect for a quick refreshment. Our bathrooms are stocked with quality toiletries and a hair dryer, making your stay hassle-free. Additionally, the spacious separate living room provides extra space to relax or work, making Favehotel Graha Agung Surabaya an ideal choice for both leisure and business travelers seeking comfort and functionality.

Delightful Dining Experience at Favehotel Graha Agung Surabaya

Guests at Favehotel Graha Agung Surabaya can enjoy a satisfying culinary experience with our on-site restaurant, offering a variety of delicious local and international dishes in a comfortable and welcoming setting. Whether you're craving a hearty breakfast to start your day or a flavorful dinner after a day of exploring Surabaya, our restaurant provides a perfect dining atmosphere to suit every taste. For added convenience, the hotel also offers attentive room service, allowing guests to enjoy their favorite meals in the comfort of their own rooms. Additionally, our daily housekeeping ensures that your stay remains fresh and comfortable, maintaining a clean and inviting environment for all guests to relax and unwind after a day of adventures.

Comfortable and Versatile Room Options at Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya offers an array of thoughtfully designed rooms to suit every traveler’s needs. Choose from the Deluxe rooms, spanning 25 square meters with a cozy Queen Bed, or opt for the Standard Room, an 18-square-meter space featuring either a Double Bed or two Single Beds, perfect for a comfortable stay. For those seeking a more spacious experience, the Executive Suite provides 31 square meters with a luxurious King Bed, ideal for relaxation or business travelers. The Superior rooms, at 19 square meters, offer flexibility with options of either two Single Beds or a Double Bed, making them suitable for both solo travelers and couples. Booking your preferred room type through Agoda ensures you enjoy the best prices available, along with a seamless and hassle-free booking process. With exclusive deals and easy navigation, securing your ideal room at Favehotel Graha Agung Surabaya has never been more convenient—allowing you to focus on enjoying your stay in Surabaya.

Discover the Vibrant Neighborhood of Dukuh Pakis in Surabaya

Nestled in the bustling city of Surabaya, Indonesia, the neighborhood of Dukuh Pakis offers a vibrant and dynamic atmosphere for travelers seeking a memorable stay. With its strategic location, this neighborhood is an excellent choice for both business and leisure travelers alike. Dukuh Pakis is known for its upscale residential areas, modern shopping malls, and a wide range of dining options. Shopaholics will be delighted to explore the nearby Pakuwon Mall, one of the largest malls in Southeast Asia, offering a plethora of international and local brands. Food enthusiasts can indulge in a variety of culinary delights, ranging from traditional Indonesian cuisine to international flavors, at the numerous restaurants and cafes scattered throughout the area. For those looking to immerse themselves in nature, Dukuh Pakis is also home to several parks and green spaces. Take a leisurely stroll in the picturesque Graha Family Park, where you can enjoy lush greenery and serene surroundings. Additionally, golf enthusiasts can tee off at the nearby Bukit Darmo Golf, a renowned golf course that offers stunning views and challenging holes. With its lively atmosphere, convenient location, and a wide array of attractions, Dukuh Pakis is a neighborhood that truly has something for everyone. Whether you're in Surabaya for business or pleasure, Favehotel Graha Agung Surabaya provides the perfect base for exploring all that this vibrant neighborhood has to offer.

Convenient Transportation Options from Surabaya's Airports to Favehotel Graha Agung Surabaya

Located in the vibrant city of Surabaya, Indonesia, Favehotel Graha Agung Surabaya offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few transportation options available. If you are arriving at Juanda International Airport, the most common gateway to Surabaya, you have several choices. The quickest and most hassle-free option is to take a taxi from the airport. Taxis are readily available outside the terminal, and the journey to Favehotel Graha Agung Surabaya takes around 30 minutes, depending on traffic conditions. Another option is to use ride-hailing services such as Grab or Gojek, which are popular in Indonesia and offer competitive rates. For those arriving at Abdul Rachman Saleh Airport, located in Malang, approximately 90 kilometers from Surabaya, the best way to reach Favehotel Graha Agung Surabaya is by hiring a private car or taking a taxi. The journey from the airport to the hotel takes around two hours, depending on traffic conditions. It is advisable to arrange transportation in advance to ensure a smooth and comfortable transfer. No matter which airport you arrive at, Favehotel Graha Agung Surabaya is easily accessible, offering a convenient location for both business and leisure travelers. With a variety of transportation options available, reaching the hotel is a breeze, allowing you to start your Surabaya adventure without any delays.

Explore Exciting Landmarks and Attractions near Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya is perfectly situated near a variety of landmarks and attractions that will enhance your stay in Surabaya, Indonesia. Just a short distance away, you'll find the thrilling Waterpark, where you can cool off and have a blast with your family and friends. Indulge in the exhilarating water slides, lazy river, and wave pool for a fun-filled day of aquatic adventures. If you're a food lover, the nearby Food Junction is a must-visit destination. This vibrant food court offers a wide array of local and international cuisines, allowing you to savor the flavors of Surabaya. From traditional Indonesian dishes to global favorites, you'll find something to please every palate. For your convenience, there are also several healthcare facilities in the vicinity, including Puskesmas Balongsari, Puskesmas Pembantu Sumberrejo, and Klinik PHC Benowo. These medical centers provide essential healthcare services and ensure that you have access to quality care during your stay. Additionally, Weta Supermarket is within easy reach, making it convenient for you to stock up on any essentials or indulge in some retail therapy. If you're traveling with children, Kidcity is a fantastic attraction nearby that offers a range of interactive and educational activities to keep them entertained. With so many landmarks and attractions in close proximity, Favehotel Graha Agung Surabaya offers a prime location for both leisure and business travelers. Whether you're seeking adventure, culinary delights, or essential services, you'll find everything you need just moments away from the hotel.

Convenient Public Transport Stations near Favehotel Graha Agung Surabaya

Located in the bustling city of Surabaya, Indonesia, Favehotel Graha Agung Surabaya offers easy access to several public transport stations. Situated in the Tandes neighborhood, guests can conveniently reach the Tandes bus station, which is just a short walk away from the hotel. This station provides a reliable and affordable mode of transportation for exploring the city and its surrounding areas. Another nearby public transport station is Kandangan, which is easily accessible from Favehotel Graha Agung Surabaya. This station offers various transportation options, including buses and taxis, allowing guests to effortlessly navigate through Surabaya's vibrant streets. Whether you're heading to the city center or exploring the local attractions, Kandangan station serves as a convenient starting point for your adventures. For those looking to explore further, the Benowo train station is within close proximity to the hotel. This railway station provides a convenient and efficient way to travel to other cities in Indonesia, making it an ideal choice for guests who wish to embark on day trips or explore the country's rich cultural heritage. With its strategic location near these public transport stations, Favehotel Graha Agung Surabaya ensures that guests can easily and conveniently explore all that Surabaya has to offer.

Delicious Dining Options Nearby

When it comes to dining options, guests at Favehotel Graha Agung Surabaya are spoilt for choice. Just a short stroll away, you'll find a variety of restaurants to satisfy your cravings. Indulge in the authentic flavors of Indonesian cuisine at Warung Leko HR Muhammad or savor the delectable Chinese dishes at Madame Chang. For a taste of international cuisine, head over to Kudos Cafe - Pakuwon Square or Zhang Palace Restaurant. Seafood lovers can enjoy the freshest catch at Artomoro Sea Food, while coffee enthusiasts can get their caffeine fix at Monopole Coffee Lab. If you're in the mood for a Brazilian barbecue, Central Churrasco is the place to be. Meatshop & Gourmet offers a wide selection of premium meats, while Gojumong Korean BBQ Surabaya serves up delicious Korean barbecue. And for a truly local experience, don't miss out on the mouthwatering Pecel Madiun Bu Pri. With so many options to choose from, you'll never run out of dining adventures near the hotel.

Shop 'til You Drop at Surabaya's Premier Shopping Destinations

Favehotel Graha Agung Surabaya is ideally located near some of the city's most popular shopping landmarks. Just a short stroll away, you'll find the vibrant G Walk Night Market Surabaya, where you can immerse yourself in the local culture and indulge in delicious street food while browsing through an array of stalls selling unique handicrafts and trendy fashion items. For a more upscale shopping experience, head to Pakuwon Trade Center - PTC, Pakuwon Mall, and Supermal Pakuwon Indah, all conveniently located within close proximity to the hotel. These modern shopping complexes offer a wide range of international and local brands, as well as an extensive selection of dining options and entertainment facilities. If you're looking for a more boutique shopping experience, Lenmarc Mall is just a short drive away, featuring a curated collection of fashion boutiques, specialty stores, and cozy cafes. Whether you're a shopaholic or simply looking to bring back some souvenirs, Favehotel Graha Agung Surabaya's surrounding shopping landmarks are sure to satisfy all your retail cravings.

Affordable Luxury: Exceptional Value at Favehotel Graha Agung Surabaya

Experience the perfect blend of comfort, convenience, and affordability at Favehotel Graha Agung Surabaya. With an average room price of just $36, this hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Surabaya, which stands at $28, Favehotel Graha Agung Surabaya provides an unbeatable deal that allows you to enjoy a comfortable stay without breaking the bank. Whether you are visiting Surabaya for business or leisure, this hotel offers a range of modern amenities and services that ensure a pleasant and hassle-free experience. From the moment you step into the stylish and contemporary lobby, you will be greeted by a warm and friendly staff ready to cater to your every need. The well-appointed rooms feature comfortable beds, modern furnishings, and all the essential amenities you require for a comfortable stay. Additionally, the hotel offers complimentary Wi-Fi access, allowing you to stay connected throughout your stay. Don't miss out on this incredible opportunity to stay at Favehotel Graha Agung Surabaya and enjoy the best of Surabaya without breaking the bank. Book your stay today and experience affordable luxury at its finest!

Excellent Service and Convenient Location

Favehotel Graha Agung Surabaya has received rave reviews for its excellent service and convenient location. Guests have praised the staff for being super friendly, helpful, and informative, ensuring a pleasant stay. The hotel is highly recommended for its cleanliness and spacious rooms, offering a nice view of the city. The rooms are also described as clean and big, providing a comfortable experience for guests. The hotel's value for money is also highlighted, with guests appreciating its cleanliness and convenience. Additionally, the hotel's location is a plus, with easy access to Pakuwon Mall and a variety of great food options just across the road. Overall, Favehotel Graha Agung Surabaya offers a great stay with its excellent service and convenient location.

Exceptional Customer Ratings at Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya has garnered exceptional customer ratings, making it a top choice among travelers visiting Surabaya, Indonesia. With an impressive overall rating of 7.8, this hotel provides excellent value for money, ensuring that guests get the most out of their stay. One of the standout features of Favehotel Graha Agung Surabaya is its convenient location, which has earned a remarkable rating of 8.4. Situated in the heart of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the vibrant city or attending business meetings, this hotel's prime location ensures that you are never far from where you need to be. In addition to its unbeatable location, Favehotel Graha Agung Surabaya boasts a dedicated and friendly staff, with a staff performance rating of 8.0. The hotel's team goes above and beyond to provide exceptional service, ensuring that every guest feels welcomed and well taken care of. From the moment you step foot in the hotel, you'll be greeted with warm smiles and a willingness to assist with any request, ensuring a memorable and enjoyable stay.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast service
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Free instant coffee
  • In-room safe box
  • Kettle
  • Linens
  • Mirror
  • Non-smoking
  • Shower
  • Slippers
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Tectona Grandis
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Jl. Mayjen Yono Soewoyo, Pakuwon Square AK II No. 10 - 11 , Dukuh Pakis, Surabaya, Indonesia, 60228

Excellent8.5

Location

Public transportation
  • Tandes
    3.5 km
  • Kandangan
    4.6 km
Airports
  • Abdul Rachman Saleh Airport (MLG)
    72.2 km
Hospital or clinic
  • Gigi Sehat
    390 m
Shopping
  • Tunjungan Plaza
    7.7 km
Cash withdrawal
  • ATM
    180 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    6.9 km
  • Surabaya's Zoo
    6.9 km
  • Bungkul Park
    7.1 km
  • Tunjungan Plaza
    7.7 km
  • Monkasel (Submarine Monument)
    8.2 km
  • Tugu Pahlawan
    8.3 km
  • Sampoerna Museum
    9.1 km
  • Pakuwon Food Festival
    14.0 km
Nearby landmarks
  • Pakuwon Mall
    60 m
  • Supermal Pakuwon Indah
    70 m
  • Miniapolis
    90 m
  • Supermal Surabaya Convention Center
    150 m
  • Red Boxx Club
    170 m
  • Pakuwon Trade Center - PTC
    170 m
  • Gigi Sehat
    390 m
  • Pasar Modern Lontar
    420 m
  • Java yoga
    480 m
  • GoBounce
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center10.1 km
  • Travel time to airport (minutes)34
Extras
  • Breakfast charge (unless included in room price)95000 IDR
The property
  • Year property opened2014
  • Number of floors8
  • Room voltage220
  • Number of rooms 82
  • Most recent renovation2014
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Favehotel Graha Agung Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.8

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.4
  • 5.6
  • 8.0
  • 6.4
  • 7.2
  • 10
  • 9.2
  • 9.2
  • 8.4
  • 7.2

Most recent

  • Location score 8.5 out of 10 and is a high score in Surabaya
    Location8.5
  • Service score 8.1 out of 10 and is a high score in Surabaya
    Service8.1
  • Value for money score 7.9 out of 10 and is a high score in Surabaya
    Value for money7.9
  • Cleanliness score 7.8 out of 10 and is a high score in Surabaya
    Cleanliness7.8
  • Facilities score 7.4 out of 10 and is a high score in Surabaya
    Facilities7.4
  • Room comfort and quality score 6.9 out of 10
    Room comfort and quality6.9
High score for Surabaya

Rating

9+ Exceptional (104)
8-9 Excellent (47)
7-8 Very Good (143)
6-7 Good (82)
<6 Below Expectation (131)

Review summary

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This hotel's location has been widely praised for its convenience with National Hospital and Pakuwon Mall nearby. Guests can also easily find food options. The staff is described as friendly and helpful, creating a warm atmosphere. Spacious rooms have been appreciated by many visitors.

Few guests noted cleanliness issues in facilities & bathrooms. Some suggested an update due to the hotel's age.

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Showing 507 verified guest comments
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  1. 10.0
    Exceptional
    Muhamat from Indonesia
    Group
    Standard Room
    Stayed 1 night in October 2025

    “Strategic hotel in the city center.”

    Thank you to the hotel staff who were very friendly, from the lobby staff, security, restaurant, and housekeeping. The room was clean, tidy, and had complete facilities. All the staff were friendly, and the service was very satisfying. Regarding the breakfast included, tastes may vary from person to person, so it's understandable if the menu and flavors differ. Overall, it was satisfying.

    Reviewed October 11, 2025
    Auto-translated through generative A.I.

    Kepada Bapak Muhamat, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya, sekaligus senang mendengar Anda menyukai pekerjaan semua staff! Kami akan sampaikan pujian Anda kepada mereka. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel Manager

    Responded November 20, 2025
    Favehotel Graha Agung Surabaya
  2. 10.0
    Exceptional
    Umi from Indonesia
    Couple
    Standard Room
    Stayed 1 night in December 2025

    “Exceptional”

    Standard room reservations turned into a deluxe room by the hotel, thank God the facilities are good, the service is great, and all the staff are friendly. Highly recommended for those wanting to stay near PTC. 🥰🥰

    Reviewed December 07, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    lika from Indonesia
    Couple
    Standard Room
    Stayed 1 night in November 2025

    “Strategic and convenient”

    The hotel is located in the city center, close to the Unesa campus. It is comfortable, clean, and the staff is friendly. There is no long wait during check-in and check-out.

    Reviewed November 19, 2025
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    Kepada Ibu Lika, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya, sekaligus senang mendengar Anda menyukai pekerjaan staff kami! Kami akan sampaikan pujian Anda kepadanya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang. Hormat kami, Erzam Faisol – Hotel

    Responded November 20, 2025
    Favehotel Graha Agung Surabaya
  4. 8.4
    Excellent
    Zulfi from Indonesia
    Solo traveler
    Standard Room
    Stayed 1 night in July 2025

    “Traveling”

    Actually, the location is very strategic, but I keep having to pay for parking (a waste). The room is okay and clean, but the bathroom looks rusty, with a metallic smell. When I turned on the air conditioning, it was leaking and I forgot to ask for towels (but it has been fixed). The vibe in the room is dim, and the TV channels are limited. All the staff are friendly, and the cleanliness is also good, but it's just the bathroom issue.

    Reviewed July 10, 2025
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    Kepada Bapak Zulfi, Terima kasih telah meluangkan waktu untuk menuliskan ulasan mengenai pengalaman Anda di favehotel Graha Agung Surabaya. Kami sangat menghargai apresiasi Anda terhadap lokasi kami yang strategis, kebersihan kamar, serta keramahan staf kami. Namun, kami juga menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami, khususnya terkait biaya parkir yang berulang, kondisi kamar mandi yang kurang maksimal, AC yang sempat bocor, serta keterbatasan pencahayaan dan saluran TV. Masukan Anda sudah kami teruskan kepada tim terkait untuk ditindaklanjuti. Kami akan melakukan pengecekan dan perbaikan secara menyeluruh pada fasilitas kamar mandi dan sistem pencahayaan. Mengenai AC dan kelengkapan kamar seperti handuk, kami juga telah meningkatkan SOP pengecekan kamar sebelum tamu check-in agar kejadian serupa tidak terulang. Sebagai informasi area hotel kami dikelola oleh pihak pakuwon yang dimana apabila ada tamu kami yang memasuki kawasan parkir area pakuwon akan dikenak

    Responded September 20, 2025
    Favehotel Graha Agung Surabaya
  5. 6.8
    Good
    Suryanto from Indonesia
    Couple
    Standard Room
    Stayed 2 nights in June 2025

    “The bathroom is flooded.”

    We stayed for 2 nights. Overall, the place was unsatisfactory. The online taxi driver had to pay for parking. Inside the room, there was a large bottle of drinking water (1.5L) but it cost 15k. The view from the standard-type room was blocked by another building. The towels looked dull. The bathroom flooded because there was no drain. We had to rely on towels that were very damp and wet. The food sold at the restaurant was decent and reasonably priced. Upon arrival, the staff at the front were friendly and helped carry our large suitcases to the lobby. However, after checking in, they did not assist us to the room. When we had difficulty opening the room door, we had to go back to customer service so that a staff member could help us open the door. Voices from people outside the room could be heard inside. Since our room was close to the stairs and intersection, we were disturbed by the comings and goings of people passing by. There was no hairdryer in the room.

    Reviewed June 11, 2025
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    Kepada Bapak Suryanto, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Sebagai informasi area hotel kami dikelola oleh pihak pakuwon yang dimana apabila ada tamu kami yang memasuki kawasan parkir area pakuwon akan dikenakan tarif biaya sebesar Rp 5,000 - Rp 8,000 serta tambahan biaya apabila menginap sebesar Rp 100,000. Namun untuk sementara waktu ini kami hanya dapat bernegosiasi perihal biaya menginap yang tidak dikenakan kepada tamu-tamu kami dengan syarat memberikan validasi pada karcis parkir. Perihal untuk air mineral dikamar kami sediakan berbayar 15ribu perbotol, namun kami juga menyediakan free mineral berupa dispenser dikoridor kamar. Sehubungan dengan kamar mandi, kami menerapkan konsep kamar mandi kering dimana untuk area toilet kami tidak tersedia untuk drainasi. Perihal handuk yang kusam ini menjadi perhatian khusus bagi kami untuk menindaklanjuti masalah tersebut dengan tim housekeeping, kami a

    Responded June 25, 2025
    Favehotel Graha Agung Surabaya
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