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Exterior view, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)
Gatlinburg Town Square by Exploria Resorts
Exterior view, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)
Exterior view, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)
Swimming pool, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)
Fitness center, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)
Balcony/terrace, Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN)

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8.3

Excellent

4,536 reviews

4,536 reviews

See map
See map

6.5

Good

Location rating score

Excellent for walking
Parking
FREE
Walkable places
Trinity Episcopal Church
130 m
Log Cabin Candy Kitchen
150 m
St Mary's Catholic Church
230 m
Gatlinburg Convention Center
380 m
Elk's Plaza
390 m
Closest landmarks
The Rock Shop
440 m
Smoky Mountain Gem Mine
450 m
Smoky Mountain Art
450 m
Star Cars Museum
490 m
Miss Sadie's Old Time Photos
500 m

Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, Gatlinburg (TN), United States, 37738 - See map

Conveniently situated in the Gatlinburg part of Gatlinburg (TN), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gatlinburg-Pigeon Forge Airport. Restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Balcony/terrace

Gift/souvenir shop

Coffee shop

Restaurants

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Swimming pool [indoor]

Hot tub

Fitness center

Spa

Your dates are popular among travelersUsers are booking a place in Gatlinburg (TN) every 23 minutes on Agoda.com
Value for money5.0
Location rating6.5

Rooms available at Gatlinburg Town Square by Exploria Resorts

GTS - 1 Bedroom Condo
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
GTS 2-Bedroom Deluxe Condo
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
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Standard King Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
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GTS 2-Bedroom Condo - Accessible
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
GTS Studio
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
GTS - 2 Bedroom Deluxe
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 1 sofa bed & 2 single beds ...
Enter dates to see prices
Apartment Two Bedrooms
...
    Enter dates to see prices
    GTS 1-Bedroom Condo - Accessible
    ...
    • Room size: 68 m²/732 ft²
    • Balcony/terrace
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    GTS Studio - Accessible
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    GTV Studio
    ...
    • Balcony/terrace
    • Shower
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices

    Frequently asked questions

    What public parks are nearby Gatlinburg Town Square by Exploria Resorts?

    While lodging at Gatlinburg Town Square by Exploria Resorts, indulge in your early morning or evening wander at nearby park which include Herbert Holt Park, Twin Creeks Picnic Pavilion, and Mynatt Park.

    What are the property's policies for children's bedding at Gatlinburg Town Square by Exploria Resorts?

    Gatlinburg Town Square by Exploria Resorts's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do travelers generally stay at Gatlinburg Town Square by Exploria Resorts?

    Verified past guests that have stayed at Gatlinburg Town Square by Exploria Resorts had an average nightly stay of 3 nights at this property.

    At what time of the year is Gatlinburg Town Square by Exploria Resorts most popular?

    Gatlinburg Town Square by Exploria Resorts's most popular month where verified guests travelers have stayed the most is in October.

    What was the average room rate for Gatlinburg Town Square by Exploria Resorts been in the past month?

    The typical room rate for Gatlinburg Town Square by Exploria Resorts in the past month is 144.48 USD, compared to city's average of 134.13 USD.

    What payment options are supported at Gatlinburg Town Square by Exploria Resorts?

    Gatlinburg Town Square by Exploria Resorts accepts up to 3, with payment card options including Discover Card, MasterCard, and Visa.

    What do visitors love most about Gatlinburg Town Square by Exploria Resorts?

    Verified guests that stayed at Gatlinburg Town Square by Exploria Resorts have given this property a rating of 7.0 for its exceptional cleanliness as the main highlight for their stay.

    What is the typical rating that verified Business travelers' have given to Gatlinburg Town Square by Exploria Resorts?

    Verified business travelers that have stayed at this property have given Gatlinburg Town Square by Exploria Resorts an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Gatlinburg Town Square by Exploria Resorts?

    Past couple travelers that have stayed at this property have given Gatlinburg Town Square by Exploria Resorts an average rating of 8.3. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with older children have given to Gatlinburg Town Square by Exploria Resorts?

    Past families with older children that have stayed at this property have given Gatlinburg Town Square by Exploria Resorts an average rating of 7.8. You can check out more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the closest airport to Gatlinburg Town Square by Exploria Resorts?

    The closest airport to Gatlinburg Town Square by Exploria Resorts is McMinn County Airport, 100.0 km away.

    Property ranking|Compared to 854 Gatlinburg (TN) properties
    See all rankings
    Service score
    6/10
    Cleanliness score
    7/10
    Value for money score
    5/10
    Location score
    6.5/10
    Better than
    99
    %
    of Gatlinburg (TN) properties
    Better than
    99
    %
    of Gatlinburg (TN) properties
    Better than
    98
    %
    of Gatlinburg (TN) properties
    Better than
    98
    %
    of Gatlinburg (TN) properties
    Overall rating:

    8.3

    Excellent
    4,536 reviews
    Cleanliness
    7.0
    Facilities
    6.0
    Location
    6.5
    Read all reviews >
    More about Gatlinburg Town Square by Exploria Resorts

    More about Gatlinburg Town Square by Exploria Resorts

    Experience the Best of Gatlinburg at Gatlinburg Town Square by Exploria Resorts

    Gatlinburg Town Square by Exploria Resorts is a 2.5 star hotel located in the heart of Gatlinburg, Tennessee. This hotel offers a wide range of facilities to ensure that guests have an unforgettable stay. Enjoy a freshly brewed cup of coffee at the on-site coffee shop or indulge in a delicious meal at the hotel's restaurant. Relax and rejuvenate at the spa, which offers a variety of treatments and services. Stay connected with Wi-Fi in public areas and take home a piece of Gatlinburg with a souvenir from the gift shop.

    Room Types at Gatlinburg Town Square by Exploria Resorts

    Gatlinburg Town Square by Exploria Resorts offers a variety of comfortable and spacious accommodations to suit every traveler's needs. Guests can choose from a range of room types including GTS 1-Bedroom Condo, GTS 1-Bedroom Condo - Accessible, GTS 2-Bedroom Condo - Accessible, GTS 2-Bedroom Deluxe Condo, GTS 2-Bedroom Premium Condo, GTS Studio, GTS Studio - Accessible, GTV 1-Bedroom Condo, GTV 1-Bedroom Condo - Accessible, GTV Studio, Standard King Room, and Standard Queen Room. Each room is equipped with modern amenities and designed to offer maximum comfort and convenience to guests.

    Experience Comfort and Convenience at Gatlinburg Town Square by Exploria Resorts

    Gatlinburg Town Square by Exploria Resorts in Gatlinburg (TN), United States, is a top choice for travelers seeking comfort and convenience. With an overall rating of 7.2, guests have consistently praised the hotel for its cleanliness, making it a popular choice for families and couples alike. Despite a lower rating for facilities and staff performance, guests have found the location to be convenient and easily accessible. Whether you're looking for a relaxing retreat or an adventure-filled vacation, Gatlinburg Town Square by Exploria Resorts offers a comfortable and convenient stay that is sure to exceed your expectations.

    Show less

    Amenities and facilities

    Good
    Facilities

    6

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Hot tub
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • BBQ facilities
    • Coffee shop
    • Restaurants
    • Vending machine
    Services and conveniences
    • Concierge
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Laundry service
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    • Playground
    • Swimming pool [kids]
    Access
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Service animals are welcome
    Getting around
    • Car park [free of charge]
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Dishwasher
    • Free bottled water
    • Hair dryer
    • Ironing facilities
    • Microwave
    • Satellite/cable channels
    • Telephone
    • Toiletries
    • Wi-Fi [free]

    Location

    515 Historic Nature Trail, Gatlinburg, Gatlinburg (TN), United States, 37738
    Good
    Location

    6.5

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from16:00
    • Check-out until10:00

    Reviews of Gatlinburg Town Square by Exploria Resorts from real guests

    Provided by verified guests of Agoda
    6.1
    Good
    Cleanliness7.0
    Facilities6.0
    Location6.5
    Service6.0
    Value for money5.0
    High score for Gatlinburg (TN)
    Rating
    9+ Exceptional (0)
    8-9 Excellent (0)
    7-8 Very Good (0)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (1)
    Jun - Aug (1)
    Sep - Nov (0)
    Dec - Feb (0)
    Showing 2 verified guest comments
    2.0
    melissa from United States
    Family with teens
    Stayed 2 nights in August 2022

    Disgusting bait and switch after booking ”

    Went online looked at photos of the hotel and the rooms. Called to verify I was booking directly with the hotel and they said yes. I booked a room with a balcony two queen beds look at the photos everything looked beautiful it showed an indoor pool that goes out to the outdoor pool beautiful lights in a lobby waterfall everything looked phenomenal. I was excited to book the hotel showed my husband both of us are like perfect Gatlinburg hotel not too far to walk into town we booked two nights. We pulled up to the hotel and said he looks fine we were told to check him down the street. We drove down the street to the address of 515 historic Trail the office was run down dirty a mess the people working front desk Look like they had no idea what they were doing. Parking lot was disgusting it looked like an old rundown hotel that you would find out in the middle of nowhere. They said OK we got your room and I said weird he said right over here and I was like no we’re supposed to be at the resort down the street and they said nope we’re putting you here and I said no I paid for down the street at the resort with the indoor pool and the beautiful lobby and everything and he said no we’re putting you here he put me in a room where it look like it had not been cleaned in years the carpet was filthy and disgusting full of stains the coverlet on the bed had stains the towel in the bathroom had make up and chunk on it. The stairs were covered in spiderwebs dirt filth the slider knob was broken and falling off and the balcony was disgusting and the railing wasn’t even painted. There were a huge hornets nest and bees flying everywhere the pool where they booked us in was covered full of mold dirt leaves unpainted it look like it was from a horror movie. But and to top it off we were terrified of bedbugs the bathroom was gross tails were broken it was disgusting. It smelled musty and old and gross they would not give us a refund they would not move us unless we paid another $400.

    Reviewed August 20, 2022

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    6.0
    Randy from United States
    Family with young children
    GTS Studio
    Stayed 1 night in April 2021

    Not a good value ”

    The room was supposed to be twin beds. Not. No staff to be seen Bed spead was dirty Elevator was broken and wasn't fixed when we left

    Reviewed April 17, 2021

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