Grand Swiss-Belhotel Darmo

5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Bintoro no. 21-25, Surabaya Center, Surabaya, Indonesia, 60264

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.6/10 on cleanliness

86% Positive
Based on guest reviews

"The hotel is very clean and well maintained"

"Room was spacious and very clean."

"Soft spoken, very good breakfast, clean room."

600 meters to Bungkul Park
Top Value

Top Value

Guests rated this property 9.5/10 on value for money

97% Positive
Based on guest reviews

"New 5 stars hotel with a very reasonable price."

"5star hotel with affordable price"

"Good quality hotel with very low price"

Check-in [24-hour]

Check-in [24-hour]

61% Positive
Based on guest reviews

"Starting from the check in until the room, all is wonderful!"

"Fast n smooth check."

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience modern luxury at Grand Swiss-Belhotel Darmo in Surabaya. Unwind on the rooftop terrace with stunning views, savor diverse culinary options at the on-site restaurant, and relax in the serene spa oasis for an unforgettable getaway. Grand Swiss-Belhotel Darmo, located in vibrant Surabaya Center, offers easy access to lively markets, historical sites, and local culture. Guests can relax by the stunning pool with panoramic views or enjoy massage services. Each room includes air conditioning, complimentary Wi-Fi, and refreshing showers, with select rooms featuring captivating city views. Shopping enthusiasts will appreciate the nearby Surabaya Town Square and iconic landmarks like Monkasel Submarine Monument and Suroboyo Monument, perfect for experiencing Surabaya's essence. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

25 travelers have booked today.

Cleanliness 9.6
Service 9.5
Value for money 9.5
Location 9.4

Based on 3,686 verified reviews

Cleanliness

9.6

Service

9.5

Value for money

9.5

Location

9.4

Facilities

9.3

tooltip

Nearest transportation options

Ngagel is within 1.08 km

Wonokromo Railway Station is within 1.83 km

See map

9.4Exceptional

Location rating score

Exceptional location - 360 meters from city center
Excellent for walking
More details on walking
tooltip

There are 34 places in walking distance!

Parking
FREE
Walkable places
Newton Vintage Store
280 m
Taman Korea
420 m
Bungkul Park
590 m
Popular landmarks
Surabaya's Zoo
1.2 km
Surabaya Town Square
1.3 km
Monkasel (Submarine Monument)
1.9 km
Tunjungan Plaza
2.5 km
Tugu Pahlawan
4.5 km
Closest landmarks
BCA Bank
30 m
Darmo Hospital
140 m
Consulate of Netherlands
200 m
Klinik Anugerah Sulung
390 m
Rumah Sakit Surabaya Medical Center
450 m

Good to know

Value for money9.5
Distance to city center2,5 km
Location rating9.4
Nearest airportJuanda International Airport (SUB)
Distance to airport11.6 km

Rooms available at Grand Swiss-Belhotel Darmo

Business Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Grand Suite
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Rooms
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Double Room
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Royal Suite Room
...
  • Room size: 80 m²/861 ft²
  • 1 king bed and 1 sofa bed
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Suite Room
...
  • Room size: 64 m²/689 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

While relaxing at Grand Swiss-Belhotel Darmo, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Yes! Grand Swiss-Belhotel Darmo offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

While residing at Grand Swiss-Belhotel Darmo, begin your vacation by discovering the closest points of interest that are within walking distance to the property which include Newton Vintage Store, Taman Korea, and Bungkul Park.

While lounging at Grand Swiss-Belhotel Darmo, take pleasure in your evening or night out at The TV Bar, Desperados Bar, and Top Ten & Coyote Bar to make the most out of your nightlife.

Grand Swiss-Belhotel Darmo can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Grand Swiss-Belhotel Darmo accepts up to 4, with payment card options such as Visa, American Express, MasterCard, and Cash.

100.0% of our past visitor assessments have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Grand Swiss-Belhotel Darmo down in the review section.

Verified business travelers that have stayed at this property have given Grand Swiss-Belhotel Darmo an average rating of 9.2. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Grand Swiss-Belhotel Darmo an average rating of 9.3. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Ngagel, 1082.69 m away from Grand Swiss-Belhotel Darmo.

Grand Swiss-Belhotel Darmo’s community is Surabaya Center which consists of popular restaurants such as Amboja Bistro, Chao Phraya Thai Fine Cuisine, and Kayanna Restaurant.

The nearest airport to Grand Swiss-Belhotel Darmo is Juanda International Airport, 12.0 km away.

More about Grand Swiss-Belhotel Darmo

More about Grand Swiss-Belhotel Darmo

Experience Luxury and Convenience at Grand Swiss-Belhotel Darmo

Welcome to Grand Swiss-Belhotel Darmo, a prestigious 5-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and unparalleled service, this hotel promises an unforgettable stay for both business and leisure travelers. As you step into the elegant lobby, you'll be greeted by the warm and friendly staff, ready to assist you with any request. Check-in begins at 02:00 PM, allowing you ample time to settle in and start exploring the hotel's luxurious amenities. Grand Swiss-Belhotel Darmo boasts a total of 227 well-appointed rooms, each designed with your comfort in mind. From spacious deluxe rooms to stylish suites, every accommodation option offers a serene retreat where you can unwind after a long day of sightseeing or business meetings. The rooms are tastefully decorated and equipped with modern amenities, ensuring a relaxing and enjoyable stay for every guest. Families with children will find Grand Swiss-Belhotel Darmo to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal destination for a family getaway. The hotel also offers a range of family-friendly facilities, including a swimming pool and a dedicated kids' club, where little ones can have fun and make new friends. Indulge in a world of culinary delights at the hotel's exquisite restaurants. From international cuisine to local specialties, there is something to satisfy every palate. After a satisfying meal, head to the hotel's spa and wellness center for a rejuvenating massage or pampering treatment. With its convenient location, Grand Swiss-Belhotel Darmo offers easy access to Surabaya's top attractions, shopping malls, and business districts. Whether you're here for business or pleasure, this hotel provides the perfect base for exploring the city. Experience luxury, comfort, and impeccable service at Grand Swiss-Belhotel Darmo. Book your stay now and create unforgettable memories in Surabaya, Indonesia.

Unwind and Stay Active at Grand Swiss-Belhotel Darmo's Sports Facilities

At Grand Swiss-Belhotel Darmo in Surabaya, Indonesia, guests can indulge in a range of sports facilities that promise to keep them entertained and active throughout their stay. The hotel boasts a stunning outdoor pool, perfect for taking a refreshing dip or simply lounging by the water's edge. Whether you prefer to swim a few laps to start your day or relax with a cocktail at the poolside bar, the outdoor pool area provides a serene oasis for guests to unwind and soak up the sun. Additionally, the hotel offers a well-equipped fitness center for those looking to maintain their workout routine while traveling. With state-of-the-art equipment and dedicated trainers, guests can enjoy a variety of cardio and strength training exercises. Whether you prefer to hit the treadmill, lift weights, or join a group fitness class, the fitness center at Grand Swiss-Belhotel Darmo ensures that you can stay active and energized throughout your stay. So, whether you are a fitness enthusiast or simply looking to enjoy a leisurely swim, Grand Swiss-Belhotel Darmo's sports facilities are sure to cater to your every need.

Unparalleled Convenience at Grand Swiss-Belhotel Darmo

At Grand Swiss-Belhotel Darmo, convenience is at the forefront of your stay. With a plethora of facilities designed to make your experience seamless, you can truly relax and enjoy your time in Surabaya. The hotel offers 24-hour room service, ensuring that you can indulge in delicious meals at any time of the day or night. Additionally, the laundry service takes care of your clothing needs, so you can focus on exploring the city without worrying about laundry chores. The hotel's concierge is always ready to assist you with any queries or requests you may have, providing personalized recommendations and ensuring that your stay is tailored to your preferences. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. The hotel also offers luggage storage, allowing you to explore Surabaya without the burden of your bags. With daily housekeeping, your room will always be kept in pristine condition, providing you with a comfortable and clean environment throughout your stay. Experience unparalleled convenience at Grand Swiss-Belhotel Darmo, where every detail is taken care of to ensure a memorable stay.

Convenient Transport Facilities at Grand Swiss-Belhotel Darmo

At Grand Swiss-Belhotel Darmo, guests can enjoy a range of convenient transport facilities that make exploring Surabaya a breeze. The hotel offers valet parking, ensuring that guests can effortlessly arrive and depart without the hassle of finding parking spaces. For those who prefer to drive themselves, there is also a spacious car park available on-site. Additionally, the hotel provides a reliable taxi service, allowing guests to easily navigate the city and visit popular attractions. Whether you're heading to a business meeting or exploring Surabaya's vibrant shopping districts, the hotel's taxi service ensures a comfortable and hassle-free journey. For guests who prefer to drive their own vehicles, Grand Swiss-Belhotel Darmo also offers self-parking options. With ample parking spaces available, guests can conveniently park their cars and have peace of mind knowing their vehicles are secure. No matter your preferred mode of transportation, Grand Swiss-Belhotel Darmo ensures that your travel needs are met with their comprehensive transport facilities. Whether you choose valet parking, the car park, or the convenient taxi service, you can explore Surabaya with ease and enjoy a stress-free stay at this exceptional hotel.

Indulge in Exquisite Dining at Grand Swiss-Belhotel Darmo

At Grand Swiss-Belhotel Darmo, dining is an experience that will delight your taste buds and leave you craving for more. With a variety of dining options available, you can indulge in exquisite cuisine throughout your stay. Start your day off right with a scrumptious breakfast buffet that offers a wide range of options to suit every palate. From freshly baked pastries to made-to-order omelettes, you will find an array of delicious choices to satisfy your morning cravings. For those who prefer a lighter start, a continental breakfast is also available. When it comes to dining throughout the day, the hotel offers 24-hour room service, allowing you to enjoy a delectable meal in the comfort of your own room. Whether you're in the mood for a hearty burger, a flavorful pasta dish, or a refreshing salad, the extensive room service menu has something for everyone. With daily housekeeping ensuring that your room is always clean and tidy, you can relax and enjoy a meal at one of the hotel's on-site restaurants. From authentic Indonesian cuisine to international favorites, the dining options at Grand Swiss-Belhotel Darmo are sure to satisfy even the most discerning palates. Indulge in a culinary journey like no other and experience the true flavors of Surabaya at this exceptional hotel.

Luxurious and Spacious Rooms at Grand Swiss-Belhotel Darmo

Experience the epitome of comfort and elegance at Grand Swiss-Belhotel Darmo in Surabaya, Indonesia. With a range of room types to choose from, this hotel offers something for every traveler's needs. Indulge in the opulence of the Business Suite, boasting a generous 64 square meters of space. Perfect for corporate travelers, this suite provides ample room to work and relax, ensuring a productive stay. For those seeking a more intimate setting, the Deluxe King Room offers 32 square meters of luxurious comfort with a plush king-size bed, while the Deluxe Twin Rooms provide the same square footage with two comfortable single beds, making them ideal for friends or family traveling together. For the ultimate in grandeur, the Grand Suite is an expansive 100 square meters, featuring a lavish king-size bed and a separate living area. With its spacious layout and luxurious amenities, this suite promises an unforgettable stay. Booking your stay at Grand Swiss-Belhotel Darmo through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and secure your reservation with just a few clicks. So why wait? Treat yourself to a memorable stay at Grand Swiss-Belhotel Darmo and book your room on Agoda today.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area is home to the renowned Grand Swiss-Belhotel Darmo, offering a perfect blend of comfort, convenience, and luxury. Surabaya Center is a thriving hub of activity, with its proximity to popular attractions, shopping centers, and business districts making it an ideal choice for both leisure and business travelers. Immerse yourself in the rich cultural heritage of Surabaya by exploring the nearby attractions. Visit the iconic Surabaya Zoo, one of the largest and oldest zoos in Southeast Asia, and get up close and personal with a wide variety of animals. For history enthusiasts, the House of Sampoerna Museum is a must-visit, showcasing the city's tobacco industry and its historical significance. Indulge in some retail therapy at Tunjungan Plaza, the largest shopping mall in Surabaya, offering a wide range of international and local brands. After a day of exploration, retreat to the Grand Swiss-Belhotel Darmo and experience unparalleled comfort and luxury. This 5-star hotel boasts spacious and elegantly designed rooms, equipped with modern amenities to ensure a memorable stay. Enjoy a refreshing dip in the outdoor pool or pamper yourself with a rejuvenating spa treatment. With its central location, the hotel provides easy access to Surabaya's business districts, making it a convenient choice for corporate travelers. Surabaya Center is a dynamic district that offers a perfect blend of cultural experiences, shopping delights, and luxurious accommodations. Whether you're in Surabaya for business or leisure, the Grand Swiss-Belhotel Darmo in Surabaya Center is the perfect base to explore all that this vibrant city has to offer.

Convenient Transportation Options from the Airport to Grand Swiss-Belhotel Darmo

Situated in the heart of Surabaya Center, Grand Swiss-Belhotel Darmo offers a convenient and accessible location for travelers visiting Surabaya, Indonesia. When it comes to transportation options from the nearby airports to the hotel, guests have several choices to ensure a smooth and hassle-free journey. For those arriving at Juanda International Airport, the closest airport to Surabaya, there are multiple transportation options available. One of the most convenient ways to reach Grand Swiss-Belhotel Darmo is by hiring a taxi or a ride-hailing service from the airport. Taxis are readily available outside the airport terminal and offer a comfortable and direct transfer to the hotel. Alternatively, guests can also opt for a pre-arranged airport transfer service provided by the hotel for a seamless arrival experience. Another transportation option from the airport to the hotel is by utilizing the local public transportation system. The airport is well-connected to the city center by buses and trains, providing an affordable and efficient way to reach Grand Swiss-Belhotel Darmo. Travelers can take a bus or a train from the airport to the nearest bus or train station, and then easily transfer to a local transport service that will take them directly to the hotel. No matter which transportation option guests choose, they can expect a convenient and hassle-free journey from the nearby airports to Grand Swiss-Belhotel Darmo. With its prime location in Surabaya Center, the hotel offers a comfortable and stylish accommodation choice for both business and leisure travelers visiting Surabaya, Indonesia.

Discover Surabaya's Vibrant Landmarks near Grand Swiss-Belhotel Darmo

Immerse yourself in the rich history and vibrant culture of Surabaya, Indonesia, by exploring the nearby landmarks and attractions surrounding Grand Swiss-Belhotel Darmo. Just a stone's throw away, you'll find the iconic Sampoerna Museum, where you can delve into the captivating world of Indonesian art and witness the traditional cigarette-making process. For a breathtaking sight, make sure to visit the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. As you stroll along the bridge, you'll be treated to panoramic views of the city's skyline and the sparkling Madura Strait. Nature enthusiasts will be delighted by the lush greenery of Bungkul Park, a serene oasis in the heart of Surabaya. Take a leisurely walk, have a picnic, or simply relax amidst the beautiful landscapes and vibrant flowers. History buffs should not miss the opportunity to explore Monkasel (Submarine Monument) and Tugu Pahlawan, two significant landmarks that pay tribute to Surabaya's heroic past. Monkasel showcases a real submarine transformed into a museum, offering a unique insight into Indonesia's maritime history, while Tugu Pahlawan stands as a grand memorial to honor the fallen heroes of the Battle of Surabaya. Animal lovers can head to Surabaya's Zoo, home to a diverse range of wildlife species. Spend a day observing and learning about exotic animals from around the world in this well-maintained and family-friendly attraction. Religious sites also dot the city, including the magnificent Ampel Mosque and the grand Muhammad Cheng Hoo Mosque. Ampel Mosque is a revered pilgrimage site for Muslims, while the Chinese-inspired Muhammad Cheng Hoo Mosque showcases the harmonious blend of cultures in Surabaya. Lastly, don't forget to visit Jembatan Merah, a historical bridge that played a significant role during the Indonesian National Revolution. Marvel at its architectural beauty and learn about its importance in Surabaya's fight for independence. With its prime location near these captivating landmarks and attractions, Grand Swiss-Belhotel Darmo offers a convenient base for travelers looking to explore the best of Surabaya's heritage and natural beauty.

Convenient Access to Public Transport Stations at Grand Swiss-Belhotel Darmo

Located in the heart of Surabaya, Grand Swiss-Belhotel Darmo offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, you will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those looking to explore the city, the nearby Semut Train Station provides a convenient option. From here, you can easily reach popular attractions such as the Surabaya Zoo, Tugu Pahlawan Monument, and the vibrant shopping district of Tunjungan Plaza. Gubeng Train Station is another excellent choice for travelers, offering connections to major cities in Java. Surabaya Kota is a bustling transport hub that connects various modes of transportation, including buses and trains. It provides easy access to popular destinations such as Suramadu Bridge, which connects Surabaya to the neighboring island of Madura. Sidotopo Train Station is also nearby, offering connections to the beautiful city of Malang and the stunning Bromo-Tengger-Semeru National Park. Ngagel is a strategic transport hub that connects Surabaya's major roads, making it a convenient option for those traveling by car or taxi. Additionally, Pasar Turi Train Station is within reach, providing access to Surabaya's neighboring cities such as Mojokerto and Jombang. With its prime location and proximity to these public transport stations, Grand Swiss-Belhotel Darmo offers a convenient base for exploring Surabaya and its surrounding areas. Whether you're traveling for business or leisure, you can easily navigate the city and discover its rich cultural heritage and vibrant attractions.

Indulge in Culinary Delights at Grand Swiss-Belhotel Darmo

Located in the heart of Surabaya, Grand Swiss-Belhotel Darmo offers a wide variety of dining options just steps away from its doorstep. Food enthusiasts will be delighted to find an array of restaurants in the vicinity, each offering a unique culinary experience. Aiola Eatery is perfect for those craving Italian cuisine, while BONCAFE MANYAR KERTOARJO is a great spot for coffee lovers. Seafood enthusiasts can indulge in fresh catches at Layar Seafood KH Abdul Wahab Siamin, and those looking for authentic Indonesian flavors can visit Apeng Kwetiau Medan - Kedung Doro or Soto Ayam 'Cak To' Undaan Wetan. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its mouthwatering skewers, while Rawon Setan - Embong Malang is a must-visit for those seeking the famous Surabaya black beef soup. For a taste of traditional Javanese cuisine, Soto Ambengan Pak Sadi is the place to go. Wapo Resto - Airlangga offers a modern twist on Indonesian dishes, and Bon Ami Restaurant is perfect for those looking for a cozy and intimate dining experience. With such a diverse range of dining options nearby, guests at Grand Swiss-Belhotel Darmo will have no shortage of culinary delights to explore during their stay.

Shop 'Til You Drop: Surrounding Shopping Landmarks

Grand Swiss-Belhotel Darmo is ideally situated amidst a vibrant tapestry of shopping experiences that cater to every taste and preference. Just a stone's throw away, Pasar Pabean invites visitors to immerse themselves in the local culture, offering a colorful array of fresh produce, spices, and traditional handicrafts. For those seeking a more modern shopping experience, Carrefour Hypermarket provides a one-stop destination for groceries and household essentials. Tech enthusiasts will appreciate the Hi-Tech Mall, where the latest gadgets and electronics await discovery. Not far off, Pasar Atom and Plaza Tunjungan boast a mix of local and international brands, ensuring shoppers find exactly what they need. The bustling Pasar Turi offers an authentic market experience, while Golden City Mall combines entertainment with retail therapy. For book lovers, the nearby Gramedia Bookstore is a haven, stocked with a diverse selection of literature. Lastly, Pasar Keputran and Pasar Genteng round out the shopping scene with their unique offerings, making this area a true shopper's paradise.

Affordable Luxury: Experience Grand Swiss-Belhotel Darmo at an Unbeatable Price

Indulge in a lavish stay at the Grand Swiss-Belhotel Darmo in Surabaya, Indonesia, without breaking the bank. With an average room price of just $55, this exquisite hotel offers unbeatable value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Grand Swiss-Belhotel Darmo provides a truly affordable luxury experience. Step into a world of elegance and sophistication as you enter your well-appointed room, designed to ensure utmost comfort and relaxation. Each room is tastefully decorated with modern furnishings and equipped with top-notch amenities, including a flat-screen TV, complimentary Wi-Fi, and a luxurious en-suite bathroom. From the moment you arrive, you'll be greeted by the hotel's warm and attentive staff, dedicated to providing exceptional service throughout your stay. Whether you're traveling for business or leisure, Grand Swiss-Belhotel Darmo offers an array of facilities to cater to your every need. Indulge in a refreshing dip in the outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the fully-equipped fitness center. Don't miss out on the chance to experience the epitome of luxury at an affordable price. Book your stay at Grand Swiss-Belhotel Darmo today and create unforgettable memories in the heart of Surabaya.

Exceptional Services, Immaculate Rooms, and Great Value for Money

Grand Swiss-Belhotel Darmo in Surabaya, Indonesia has received rave reviews from its satisfied customers. One of the standout features mentioned by multiple guests is the exceptional services provided by the hotel staff. Guests have praised the attentive and friendly nature of the staff, who go above and beyond to ensure a memorable stay. From the moment of arrival to departure, guests are made to feel welcome and well taken care of. Another aspect that has impressed guests is the immaculate cleanliness of the rooms. Many reviewers have highlighted the super clean rooms, which are well-maintained and spotless. The attention to detail in housekeeping is highly appreciated, creating a comfortable and hygienic environment for guests to relax in. In addition to the outstanding services and cleanliness, guests have also commended the hotel for offering great value for money. The reasonable pricing combined with the high-quality services and facilities make Grand Swiss-Belhotel Darmo an excellent choice for both business and leisure travelers. With such positive reviews, it is no wonder that guests express their intention to return to this exceptional hotel.

Exquisite Luxury and Exceptional Service at Grand Swiss-Belhotel Darmo

Discover a world of exquisite luxury and exceptional service at Grand Swiss-Belhotel Darmo in Surabaya, Indonesia. With an impressive overall rating of 9.5, this hotel has consistently exceeded the expectations of its guests, leaving them in awe of its impeccable standards. The exceptional value offered by this hotel is reflected in its remarkable rating of 9.5 for value, making it an ideal choice for both business and leisure travelers seeking a lavish experience without breaking the bank. Grand Swiss-Belhotel Darmo is renowned for its outstanding facilities, as reflected in its impressive rating of 9.3. From the moment you step into the hotel's elegant lobby, you will be greeted by a sense of grandeur and sophistication. The hotel boasts a range of world-class amenities, including a state-of-the-art fitness center, a luxurious spa, and a stunning rooftop pool with breathtaking views of the city. Whether you are seeking relaxation or indulgence, this hotel has it all. Cleanliness is of paramount importance at Grand Swiss-Belhotel Darmo, and it shows in its exceptional rating of 9.7. The hotel's meticulous attention to detail ensures that every corner of the property is immaculate, leaving guests feeling refreshed and rejuvenated. From the pristine guest rooms to the sparkling public areas, cleanliness is truly a top priority at this hotel. Combined with its impressive rating of 9.4 for location, which places it in the heart of Surabaya's vibrant city center, Grand Swiss-Belhotel Darmo offers an unparalleled experience that will leave a lasting impression.

Show less

Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Fitness center
  • Gym/fitness
  • Massage
  • Pool with view
  • Public bath
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Poolside bar
  • Restaurant [halal]
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Kettle
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smartphone device
  • Smoke detector
  • Telephone
  • Trash cans
  • Wi-Fi [free]
  • Window

Location

Jalan Bintoro no. 21-25, Surabaya Center, Surabaya, Indonesia, 60264

Exceptional9.4

Location

Airports
  • Juanda International Airport (SUB)
    11.6 km
  • Abdul Rachman Saleh Airport (MLG)
    72.5 km
Public transportation
  • Ngagel
    1.1 km
  • Wonokromo Railway Station
    1.8 km
Hospital or clinic
  • Darmo Hospital
    140 m
Shopping
  • Tunjungan Plaza
    2.5 km
Convenience store
  • Indomaret
    1.1 km
Cash withdrawal
  • ATM
    230 m

What's nearby

Popular landmarks
  • Bungkul Park
    590 m
  • Surabaya's Zoo
    1.2 km
  • Surabaya Town Square
    1.3 km
  • Monkasel (Submarine Monument)
    1.9 km
  • Tunjungan Plaza
    2.5 km
  • Tugu Pahlawan
    4.5 km
  • Suramadu National Bridge
    4.6 km
  • Masjid Nasional Al Akbar Surabaya
    6.2 km
  • Sampoerna Museum
    6.2 km
  • Pakuwon Food Festival
    7.1 km
Nearby landmarks
  • BCA Bank
    30 m
  • Darmo Hospital
    140 m
  • Consulate of Netherlands
    200 m
  • Newton Vintage Store
    280 m
  • Klinik Anugerah Sulung
    390 m
  • Taman Korea
    420 m
  • Rumah Sakit Surabaya Medical Center
    450 m
  • Embassy of the United States
    450 m
  • TLC (Total Life Clinic)
    480 m
  • Miracle Aesthetic Clinic Thamrin
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:15
  • Reception open until23:59
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center2,5 km
  • Travel time to airport (minutes)30
  • Airport transfer fee480000 IDR
Extras
  • Breakfast charge (unless included in room price)225000 IDR
The property
  • Number of floors20
  • Room voltage230
  • Number of rooms 227
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Grand Swiss-Belhotel Darmo from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.3

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Surabaya
    Cleanliness9.6
  • Service score 9.5 out of 10 and is a high score in Surabaya
    Service9.5
  • Value for money score 9.5 out of 10 and is a high score in Surabaya
    Value for money9.5
  • Location score 9.4 out of 10 and is a high score in Surabaya
    Location9.4
  • Facilities score 9.3 out of 10 and is a high score in Surabaya
    Facilities9.3
High score for Surabaya

Rating

9+ Exceptional (904)
8-9 Excellent (110)
7-8 Very Good (82)
6-7 Good (14)
<6 Below Expectation (27)

Review summary

Powered by OpenAI

Our hotel in Surabaya is perfect for business and leisure travelers, with easy access to public transportation and nearby shopping centers. Our staff is friendly and attentive, making sure you feel at home. Rooms are comfortable, clean, and come with excellent amenities for a relaxing stay. Enjoy a delicious breakfast with a variety of options. Our hotel offers great value for spacious and well-furnished rooms, ensuring a memorable stay.

Some guests mentioned poor quality bath towels, which we will look into and address accordingly.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,137 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Rivo from Indonesia
    Family with young children
    Deluxe King Room
    Stayed 2 nights in June 2025

    “Everything is good, except...”

    + The room is big, clean, + location is central The only downside is that I had to wait a long time to be able to check in for one of the rooms I booked. I booked 2 rooms (connecting), and I arrived at the hotel at 15:00 to check in (check in time is 14:00). I was informed that 1 room was ready and could be occupied immediately, while the other room was not ready because it was still being cleaned, but would be ready in 30 minutes to 1 hour. I was asked to wait in the room that was ready and the key to the other room would be delivered when it was ready. I waited for 1.5 hours but the room key still had not been delivered so I had to follow up with the receptionist, who I called from the room but was not answered. When I was about to go down to the lobby to the receptionist, I met a cleaning service officer who helped me follow up with the receptionist. Finally the receptionist called me to the room and said the key to the other room was being delivered. I asked if there was any compensation for the late check in (2.5 hours past check in time). She said he would confirm with the manager first. But until I checked out there was no follow up whatsoever.

    Reviewed July 01, 2025

    Dear Mr. Rivo, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for sharing your feedback. We are pleased to hear that you appreciated the spacious and clean room, as well as our central location. We would like to extend our sincere apologies for the inconvenience you experienced during the check-in process, particularly regarding the delay in accessing your second room and the lack of timely follow-up from our team. Please be assured that this is not the standard of service we strive to uphold. Your comments have been shared with the relevant departments for further review and improvement. We value your feedback and hope to have the opportunity to welcome you again, allowing us to provide you with a more seamless experience in the future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya

    Responded July 02, 2025
    Grand Swiss-Belhotel Darmo
  2. 10.0
    Exceptional
    Keng from Malaysia
    Family with young children
    Deluxe Twin Rooms
    Stayed 3 nights in September 2025

    “Staycation with young children ”

    From the moment I arrived, the hotel exceeded my expectations in every way. The check-in process was smooth and efficient, with staff warmly welcoming me and going out of their way to make me feel at ease. The level of professionalism, courtesy, and attention to detail demonstrated by the team stood out and immediately set a high standard for the stay. The room was impeccably clean, spacious, and thoughtfully designed with modern amenities. Small touches such as high-quality linens, well-stocked facilities, and a calming ambience contributed greatly to comfort and relaxation. The housekeeping team maintained the room to a flawless standard throughout my stay, paying attention even to the smallest details. Service at the restaurant was attentive without being intrusive, and the staff consistently made thoughtful recommendations. Overall, my stay was nothing short of outstanding. This hotel embodies excellence not only in facilities and services but also in the way it truly cares for its guests. I would highly recommend it to anyone looking for an elevated and memorable hotel experience

    Reviewed September 11, 2025

    Dear Mr. Keng, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team. We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience. Yours sincerely, Agung Anggoro
 Regional Operations Manager
 Swiss-Belhotel International

    Responded September 12, 2025
    Grand Swiss-Belhotel Darmo
  3. 10.0
    Exceptional
    Jagdeesh from Malaysia
    Couple
    Deluxe Twin Rooms
    Stayed 5 nights in November 2025

    “Exceptional”

    I recently stayed at Grand Swiss-Belhotel Surabaya for five nights and had a wonderful experience. The room was spacious and comfortable, and the hotel was clean and well-maintained throughout my stay. The location is excellent—within walking distance to many great cafés and excellent coffee spots, which I really enjoyed exploring. The staff were friendly, polite, and attentive. I appreciated how they checked in regarding cleaning and wellbeing when I had the privacy sign on for the day. It showed genuine care and concern rather than intrusion, and I was grateful for that. Overall, it was a pleasant and comfortable stay. I would definitely choose to stay here again on my next visit to Surabaya and would gladly recommend the hotel to friends and colleagues. Thank you and keep up the great service.

    Reviewed November 22, 2025

    Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

    Responded November 22, 2025
    Grand Swiss-Belhotel Darmo
  4. 10.0
    Exceptional
    Steven from Australia
    Couple
    Deluxe King Room
    Stayed 1 night in July 2025

    “I wish I could've stayed longer! ”

    Grand Swiss simply did not disappoint, from the moment I walked in and until I checked out I was treated like I matter, their care to making their hotel guest was expressed amongst all of the team at Grand Swiss. I booked a King bedroom, the room was clean and comfortable. Also, my wife and I had two meals there, dinner and a breakfast included included in room cost. We had a three course meal and drinks for a total cost of 560,000 idr, it was not only affordable, it was also delicious with generous servings. The breakfast was the best breakfast I had on my four week holiday. Food quality was high, with many options available for the fussy eaters. I truly wished I had stayed at this hotel earlier than 7th of July only I left the best to last! I recommend Grand Swiss Belinn Darmo. You will not be disappointed

    Reviewed July 09, 2025

    Dear Mr. Steven, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya

    Responded July 09, 2025
    Grand Swiss-Belhotel Darmo
  5. 10.0
    Exceptional
    anila from Indonesia
    Family with teens
    Deluxe King Room
    Stayed 4 nights in June 2025

    “Exceptional”

    I recently had the pleasure of staying at Grand Swiss Belhotel Darmo Sby, and I was blown away by the exceptional service provided by Abel ( male receptionist) From the moment We arrived, Abel went above and beyond to ensure my stay was comfortable and enjoyable. Their attentiveness, kindness, and willingness to help with every request made a significant difference. The entire staff was friendly, but dedication to providing top-notch service truly stood out. I would highly recommend this hotel to anyone looking for a warm and welcoming experience, Thank You

    Reviewed July 21, 2025

    Dear Ms. Anila, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team. We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience. Yours sincerely, Agung Anggoro Regional Operations Manager Swiss-Belhotel International

    Responded July 21, 2025
    Grand Swiss-Belhotel Darmo
Changed to review page 1

This is a popular property. Don't miss out!