2024
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Awarded as a top choice of Agoda travelers in 2024.

Hilton London Tower Bridge

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Hilton London Tower Bridge, More London Place, 5 Tooley St, Waterloo and Southwark, London, United Kingdom, SE1 2BY

Highlights

Highly-rated bar

Amazing hotel, great complementary snacks, and happy hour.
Great food & dining

Delicious foods
Excellent room comfort & quality

Excellent location, attentive staff and well maintained room
Comfortable mattresses

The bed is so comfortable.
Location

Excellent location, attentive staff and well maintained room

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

Balcony/terrace

About us

Discover the vibrant culture of Waterloo and Southwark at the Hilton London Tower Bridge, perfectly located near iconic attractions like The Shard and the Tower of London. This hotel offers a stylish on-site restaurant and bar, ensuring delightful culinary experiences, as well as exclusive breakfast in room services for two travelers looking to start their day right. Enjoy modern room amenities including an in-room safe, refrigerator, and select rooms featuring stunning city views. After a day of exploration, guests can unwind in the well-equipped fitness room or take in panoramic views from the bar. Experience the perfect blend of convenience and comfort at this premier London destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 9.3
Cleanliness 9.0
Service 8.8
Facilities 8.6

Based on 3,257 verified reviews

Location

9.3

Cleanliness

9.0

Service

8.8

Facilities

8.6

Room comfort and qua...

8.6

Value for money

8.5

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Nearest transportation options

London Bridge Railway Station is within 0.24 km

London Fenchurch Street Train Station is within 0.83 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 69 places in walking distance!

Walkable places
Britain at War Experience
100 m
London Dungeons
140 m
Tooley Street
150 m
Hay's Galleria
160 m
On Your Bike
160 m
Popular landmarks
Tower Bridge
510 m
Tower of London
610 m
London Eye
2.6 km
Big Ben
2.9 km
National Gallery
3.2 km
Closest landmarks
Becket House
250 m
The View from The Shard
270 m
Sweet Spot10
280 m
London Bridge Hospital
290 m
Eames Fine Art
290 m

Good to know

Value for money8.5
Distance to city center3.5 miles
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport9.2 km

Select your room

1/15

King Executive Room

28 m²/301 ft²
Max 2 adults
1 king bed

9.6

Exceptional

Room comfort and quality
1/14

King Deluxe Plus Room

28 m²/301 ft²
Max 2 adults
1 king bed

City view

1/13

Twin Deluxe Plus Room

25 m²/269 ft²
Max 2 adults
2 single beds

10.0

Exceptional

Room comfort and quality

City view

1/11

Twin Executive Room

28 m²/301 ft²
Max 2 adults
2 single beds

9.9

Exceptional

Room comfort and quality

City view

1/10

King Deluxe Room

28 m²/301 ft²
Max 2 adults
1 king bed

9.1

Exceptional

Room comfort and quality
1/8

King Guest Room

30 m²/323 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.8

Excellent

Room comfort and quality
1/8

Family Connecting Room

52 m²/560 ft²
Max 4 adults
2 single beds and 1 king bed
Fits groups

10.0

Exceptional

Room comfort and quality

City view

1/7

Twin Deluxe Room

28 m²/301 ft²
Max 2 adults
2 single beds

8.7

Excellent

Room comfort and quality

City view

1/5

Twin Guest Room

26 m²/280 ft²
Max 2 adults
2 single beds

8.8

Excellent

Room comfort and quality

City view

1/1

Deluxe Room

28 m²/301 ft²
Max 5 adults
1 king bed

City view

Frequently asked questions

Absolutely! Hilton London Tower Bridge features fitness center that is suitably located on site, catering to your active needs to remain in condition while on holiday getaway. For more details, please contact the property for more information.

At Hilton London Tower Bridge, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Hilton London Tower Bridge's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Hilton London Tower Bridge had an average nightly stay of 3 nights at this property.

Past couple travelers that have stayed at this property have given Hilton London Tower Bridge an average rating of 8.8. You can look up on more detailed customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Hilton London Tower Bridge an average rating of 8.6. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

Wake up to a great buffet breakfast at Hilton London Tower Bridge. Visitors can enjoy breakfast offered with an additional charge of 19.95 GBP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

More about Hilton London Tower Bridge

More about Hilton London Tower Bridge

Experience Elegance and Convenience at Hilton London Tower Bridge

Nestled just 3.5 miles from the vibrant heart of London, Hilton London Tower Bridge offers a perfect blend of historic charm and modern luxury. Built in 2006 and thoughtfully renovated in 2018, this upscale hotel provides guests with contemporary comfort amidst a rich architectural setting. Whether you're here for business or leisure, its prime location ensures easy access to iconic sights and the bustling city life, all within a 60-minute drive from the airport. Designed to cater to families and travelers of all ages, Hilton London Tower Bridge welcomes children aged 6 to 17 to stay free of charge, making it an ideal choice for family vacations. Check-in begins at 3:00 PM, allowing guests to settle in and unwind after their journey, while check-out is conveniently scheduled until 12:00 PM. With its inviting atmosphere, attentive service, and strategic location, this hotel promises a memorable stay in one of London's most historic neighborhoods.

Elegant Bar Experience at Hilton London Tower Bridge

Discover a sophisticated retreat at the Hilton London Tower Bridge, where the hotel’s stylish bar offers the perfect setting to unwind after a day exploring the vibrant city. Whether you're seeking a refreshing cocktail, a glass of fine wine, or a classic spirit, the bar’s expertly curated selection promises to satisfy every palate. The inviting ambiance, complemented by plush seating and ambient lighting, creates an ideal atmosphere for both relaxing solo visits and lively gatherings with friends.

State-of-the-Art Fitness Center at Hilton London Tower Bridge

Discover the premier fitness facilities at Hilton London Tower Bridge, designed to keep you energized and motivated during your stay. Our fully equipped fitness center features a wide range of modern cardio machines, strength training equipment, and free weights, allowing guests to maintain their workout routines with ease. Whether you're a seasoned athlete or a casual exerciser, the bright and airy space provides a welcoming environment to stay active. After your workout, unwind in the relaxing ambiance and enjoy the inspiring views of the city skyline.

Exceptional Convenience Facilities at Hilton London Tower Bridge

Experience unparalleled comfort and ease during your stay at Hilton London Tower Bridge, where a comprehensive range of convenience facilities is designed to cater to your every need. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals and beverages at any hour, complemented by daily housekeeping that ensures your space remains pristine and inviting. For added security and peace of mind, safety deposit boxes are available, providing a secure spot for your valuables. The hotel also offers convenient luggage storage, making it easy to explore the vibrant city without worry. Stay connected and productive with complimentary Wi-Fi available throughout the hotel, including all rooms and public areas such as the executive lounge. The concierge service is at your disposal to assist with any inquiries or arrangements, ensuring a seamless and personalized experience. For business travelers or those seeking a touch of exclusivity, access to the executive lounge provides a tranquil space to relax or work. Additionally, the hotel offers reliable laundry services to keep you looking your best throughout your stay, making Hilton London Tower Bridge a truly convenient and comfortable home away from home.

Luxurious and Convenient Room Facilities at Hilton London Tower Bridge

Experience the perfect blend of comfort and convenience in the thoughtfully appointed rooms at Hilton London Tower Bridge. Each room features modern amenities such as air conditioning to keep you comfortable, along with blackout curtains that ensure restful sleep. For your relaxation, enjoy in-room entertainment with satellite/cable TV and in-house movies, or unwind in the separate living room designed for your utmost comfort. Complimentary bottled water, a mini bar, refrigerator, and toiletries are provided to cater to your needs, while a coffee/tea maker and complimentary tea allow you to start your day or unwind at your leisure. Additional thoughtful touches include plush bathrobes and towels for added luxury, a hair dryer for your convenience, and daily newspapers to keep you informed. Whether you're here for business or leisure, these well-equipped rooms promise a stay filled with comfort, convenience, and a touch of elegance.

Exquisite Dining Experience at Hilton London Tower Bridge

Indulge in a diverse culinary journey at Hilton London Tower Bridge, where our on-site restaurant offers a delectable menu crafted to satisfy every palate. Whether you're craving a hearty breakfast from our extensive buffet to start your day or a sophisticated dinner after exploring the city, our dining options are designed to delight. For added convenience, guests can enjoy the comfort of 24-hour room service, allowing you to savor your favorite dishes in the privacy of your room at any hour. Our dedicated daily housekeeping ensures your stay remains comfortable and pristine, complementing the exceptional dining experience.

Luxurious Room Options at Hilton London Tower Bridge

Discover a variety of elegant accommodations at Hilton London Tower Bridge, including the Twin Deluxe Room and Twin Executive Room, both offering spacious 28 square meters of comfort with two single beds. For those seeking a cozy yet stylish stay, the Twin Guest Room provides 26 square meters of space with twin beds, while the Twin Deluxe Plus Room offers a slightly smaller but equally inviting 25 square meters. Guests traveling with family can opt for the Family Connecting Room, which can be configured with either two single beds or a king bed, providing flexibility for different needs. For a more indulgent experience, the hotel features several king-sized options such as the King Guest Room, King Deluxe Room, King Deluxe Plus Room, and King Executive Room, all offering a generous 30 square meters or more of space with a luxurious king bed. Booking these rooms through Agoda ensures you receive the best prices available, along with a hassle-free, easy booking process that makes planning your stay in London seamless and enjoyable.

Vibrant Waterloo and Southwark: Heart of London’s Cultural and Historic Scene

Nestled in the bustling heart of London, Waterloo and Southwark offer an exciting blend of history, culture, and modern energy. Just a short stroll from Hilton London Tower Bridge, Waterloo is renowned for its iconic landmarks such as the historic Waterloo Station and the impressive South Bank, a lively riverside area filled with theaters, galleries, and street performers. The Southbank Centre, a hub of arts and entertainment, hosts concerts, exhibitions, and festivals throughout the year, making it a vibrant destination for visitors seeking cultural enrichment. Southwark, located just south of the River Thames, boasts a rich heritage that dates back centuries. Explore the historic Borough Market, a culinary paradise where you can indulge in fresh, gourmet foods from around the world. Nearby, the Shakespeare’s Globe Theatre offers a fascinating glimpse into Elizabethan drama, while the majestic Tower of London stands as a testament to London’s medieval past. With its eclectic mix of historic sites, trendy eateries, and lively entertainment venues, Waterloo and Southwark are the perfect neighborhoods to experience the true spirit of London.

Seamless Journey from London Airports to Hilton London Tower Bridge

Traveling from London’s major airports to the Hilton London Tower Bridge is both convenient and straightforward, ensuring a smooth start to your stay in this vibrant city. If you’re arriving at Heathrow Airport, the most efficient option is to take the Heathrow Express train to Paddington Station, followed by a quick transfer via London Underground’s Bakerloo or District Line to London Bridge Station. From there, it's just a short walk across the River Thames to the hotel, located in the historic Southwark area. Alternatively, you can opt for a comfortable taxi or private transfer directly from the airport, which takes approximately 45-60 minutes depending on traffic. For travelers arriving at Gatwick Airport, the Gatwick Express offers a direct train service to London Victoria Station, from where you can switch to the District or Circle Line to Tower Hill or London Bridge stations. From these stations, the Hilton London Tower Bridge is within easy walking distance, allowing you to soak in the scenic sights of central London along the way. If you prefer a more personalized experience, numerous private transfer services and airport shuttles are available, providing door-to-door convenience. No matter which airport you arrive at, reaching Hilton London Tower Bridge is simple, quick, and designed to get you comfortably settled into your London adventure.

Discover Iconic Landmarks Near Hilton London Tower Bridge

Situated in the heart of London, Hilton London Tower Bridge offers guests a prime location surrounded by some of the city's most famous attractions. Just a short walk away, the majestic Tower Bridge stands as a symbol of London's rich history and engineering marvels, offering stunning views and captivating exhibitions. Nearby, the London Eye provides breathtaking panoramic vistas of the city’s skyline, perfect for sightseeing and capturing memorable photos. For culture and entertainment enthusiasts, the Tate Modern and Shakespeare's Globe Theatre are within easy reach, offering world-class art and theatrical performances. Food lovers can indulge in the vibrant atmosphere of Borough Market, renowned for its diverse culinary offerings. Additionally, attractions like the SEA LIFE London Aquarium, HMS Belfast, DreamWorks Tours: Shrek's Adventure!, and the London Dungeons ensure a fun-filled experience for visitors of all ages, making Hilton London Tower Bridge an ideal base for exploring London's iconic landmarks.

Exceptional Public Transport Connections Near Hilton London Tower Bridge

Situated in the heart of London, Hilton London Tower Bridge boasts unrivaled access to a comprehensive network of public transport options. Travelers can easily reach the hotel via nearby stations such as London Bridge Railway Station and Borough Tube Station, both offering quick and convenient connections to the city's bustling districts. For those exploring further afield, Surrey Quays Railway Station and Rotherhithe Railway Station provide additional rail links, making it effortless to venture beyond central London. Additionally, a variety of tube stations surround the hotel, including Lambeth North, Southwark, Kennington, Elephant & Castle, Bermondsey, and Canada Water, each offering direct routes to key attractions and neighborhoods. Whether you're arriving from Heathrow, Gatwick, or other major airports, or commuting within the city, the extensive network of stations ensures seamless travel, allowing guests to maximize their time in London's vibrant environment. With such excellent connectivity, Hilton London Tower Bridge is perfectly positioned for both leisure and business travelers eager to explore the city's rich history and dynamic culture.

A Culinary Journey Near Hilton London Tower Bridge

Guests staying at Hilton London Tower Bridge are spoiled for choice when it comes to dining options just steps from the hotel. For vibrant Latin flavors, Cubana Restaurant Waterloo offers a lively atmosphere and delicious Caribbean-inspired dishes. If you’re craving classic British fare, Anchor Bankside provides a cozy setting with hearty options. Flat Iron London Bridge is perfect for steak lovers seeking quality cuts in a relaxed environment. For stunning views alongside contemporary cuisine, Aqua Shard offers a memorable dining experience high above the city. Hawksmoor Borough is renowned for its exceptional steaks and stylish ambiance, while Honest Burgers in Borough delivers satisfying, locally sourced burgers. The Breakfast Club London Bridge is ideal for a hearty morning meal, and Crust Bros Pizza Restaurant Waterloo serves up delicious, handcrafted pizzas. For a taste of Mexico, Wahaca Southbank offers vibrant, flavorful dishes, and Where The Pancakes Are at Flat Iron Square is a must-visit for sweet and savory pancake lovers. With such a diverse array of dining options nearby, guests can enjoy a culinary adventure without leaving the neighborhood.

Shopping Landmarks Near Hilton London Tower Bridge

Just a short stroll from Hilton London Tower Bridge, shoppers can explore a vibrant array of nearby landmarks that cater to diverse tastes. The iconic OXO Tower offers a blend of shopping, dining, and stunning river views, making it a must-visit destination. For vintage enthusiasts and unique finds, Bermondsey Market provides an authentic market experience with its eclectic stalls. Art lovers will appreciate the Anise Gallery, showcasing contemporary art and design. For those seeking specialty goods, Black + Blum offers innovative kitchenware, while the Riverside Walk Market provides a lively space for local crafts and artisanal products. History and maritime enthusiasts can visit the nearby Golden Hinde and Cockfighter of Bermondsey, adding a touch of adventure to your shopping excursion. Additionally, Ian Allan and Radio Days offer a nostalgic dive into collectibles and vintage memorabilia, making this area a treasure trove for shoppers and explorers alike.

Luxury Meets Value: Hilton London Tower Bridge Pricing Compared to London Averages

Staying at the Hilton London Tower Bridge offers a premium experience with room rates ranging from $401 to $450 per night. This price point reflects the hotel’s upscale amenities, prime location, and exceptional service, making it an ideal choice for travelers seeking a luxurious stay in the heart of London. While this rate is higher than the average hotel room in London, which typically falls between $251 and $300, guests are rewarded with unparalleled comfort and stunning views of the city’s iconic skyline. Compared to the general hotel market in London, the Hilton’s pricing positions it as a more exclusive option, catering to those who prioritize quality and convenience. The slightly elevated cost ensures access to top-tier facilities, stylish accommodations, and personalized service, all within walking distance of major attractions like Tower Bridge and the Tower of London. For travelers looking to indulge in a memorable London experience without sacrificing comfort, the Hilton London Tower Bridge offers a compelling blend of luxury and value.

Exceptional Hospitality and Comfortable Stay at Hilton London Tower Bridge

Guests consistently praise the Hilton London Tower Bridge for its welcoming and friendly staff, making every visitor feel at home from the moment they arrive. The attentive and reliable service, combined with the hotel's excellent location, enhances the overall experience. Visitors often highlight the spacious, clean, and beautifully appointed rooms, featuring very comfortable beds that guarantee a restful night’s sleep. Many guests describe their stay as exceptional thanks to the outstanding staff who go above and beyond to ensure a memorable visit. With such positive reviews, it’s clear that Hilton London Tower Bridge offers not only a lovely hotel environment but also a level of service that keeps guests coming back for more.

Exceptional Comfort and Prime Location at Hilton London Tower Bridge

Guests consistently praise Hilton London Tower Bridge for its outstanding blend of comfort, cleanliness, and superb location. With a remarkable overall rating of 8.8, visitors find the hotel to be a welcoming haven in the heart of London, offering easy access to iconic landmarks and vibrant city attractions. The hotel’s facilities receive high marks for their quality and modernity, ensuring a convenient and enjoyable stay for all guests.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Ukrainian
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop workspace
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
Hilton Tower Bridge
  • Cuisine: Italian

Location

Hilton London Tower Bridge, More London Place, 5 Tooley St, Waterloo and Southwark, London, United Kingdom, SE1 2BY

Exceptional9.3

Location

Airports
  • London City Airport (LCY)
    9.2 km 26 min drive
  • Gatwick Airport (LGW)
    39.6 km
Public transportation
  • London Bridge Railway Station
    240 m 3 min walk
  • London Fenchurch Street Train Station
    830 m
Hospital or clinic
  • London Bridge Hospital
    290 m 1 min walk
Shopping
  • Camden Market
    6.0 km
Convenience store
  • Tesco Express
    680 m 4 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tower Bridge
    510 m
  • Tower of London
    610 m
  • London Eye
    2.6 km
  • Big Ben
    2.9 km
  • National Gallery
    3.2 km
  • The British Museum
    3.5 km
  • Buckingham Palace
    4.1 km
  • Madame Tussauds London
    5.4 km
  • V&A - Victoria and Albert Museum
    6.3 km
  • Natural History Museum
    6.5 km
Nearby landmarks
  • Britain at War Experience
    100 m
  • London Dungeons
    140 m
  • Tooley Street
    150 m
  • Hay's Galleria
    160 m
  • On Your Bike
    160 m
  • Hays Galleria
    160 m
  • HMS Belfast
    240 m
  • Melior Garden
    240 m
  • London Bridge Railway Station
    240 m
  • Becket House
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center3.5 miles
  • Travel time to airport (minutes)60
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)19.95 GBP
The property
  • Year property opened2006
  • Number of floors12
  • Room voltage220
  • Most recent renovation2018
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges2

Property announcements

This hotel offers a bespoke Family Experience for travellers below the age of 12. Enjoy your family meals by selecting dishes from the Kids menu. The hotel offers kid's amenities.

Reviews of Hilton London Tower Bridge from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 9.2
  • 10
  • 8.4
  • 10
  • 10
  • 10
  • 7.2
  • 8.8
  • 10

Most recent

  • Location score 9.3 out of 10 and is a high score in London
    Location9.3
  • Cleanliness score 9 out of 10 and is a high score in London
    Cleanliness9.0
  • Service score 8.8 out of 10 and is a high score in London
    Service8.8
  • Facilities score 8.6 out of 10 and is a high score in London
    Facilities8.6
  • Room comfort and quality score 8.6 out of 10 and is a high score in London
    Room comfort and quality8.6
  • Value for money score 8.5 out of 10 and is a high score in London
    Value for money8.5
High score for London

Rating

9+ Exceptional (135)
8-9 Excellent (45)
7-8 Very Good (42)
6-7 Good (17)
<6 Below Expectation (13)

Review summary

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This hotel by Tower Bridge and London Bridge station is praised for its prime location. Guests appreciate the helpful staff, especially Lucy at the front desk. The spacious and clean rooms have good amenities including comfortable beds and a well-maintained fitness room. Guests enjoy complimentary snacks, happy hour, and delicious breakfast options. The hotel's bar offers a great view of the city and the Shard, making it a perfect spot to unwind. Its location is ideal for exploring nearby attractions, such as Tower Bridge, London Bridge, and Tower of London.

None metioned

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Location

Mentioned in 24 reviews
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95% Positive
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4% Unfavourable

Service

Mentioned in 16 reviews
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81% Positive
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18% Unfavourable

Cleanliness

Mentioned in 6 reviews
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83% Positive
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16% Unfavourable

Breakfast

Mentioned in 4 reviews
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75% Positive
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25% Unfavourable

Room size

Mentioned in 4 reviews
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100% Positive

Value for money

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Walkability

Mentioned in 3 reviews
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100% Positive

Bar

Mentioned in 2 reviews
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100% Positive

Bedding

Mentioned in 2 reviews
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100% Positive
Showing 252 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Mark from United Kingdom
    Couple
    King Guest Room
    Stayed 1 night in February 2026

    “Hilton Tower Bridge... an absolute GEM!”

    Being returning patrons we were already aware of what a wonderful experience it is to stay here. For me its faultless. The location is unbeatable and within easy direct reach of all the main train stations. The hotel staff in all areas of the building are genuinely so welcoming and friendly with the hotel itself being the height of comfort and quality. The bar area is a very relaxing environment whether you're after a hot drink or something a little more potent. The breakfast service in the adjoining restaurant was superbly well run with all classic hot & cold food bases covered and an omelette station too which is always a winner in my book. I cannot recommend this hotel highly enough, for us its second to none for a stay in this area of London and the Hilton Group should be proud of it and especially all the staff working there who are a class above. Until the next time.

    Reviewed March 02, 2026
  2. 10.0
    Exceptional
    Janet from Canada
    Couple
    King Guest Room
    Stayed 7 nights in July 2024

    “Clean, convenient, quiet room; professional and friendly staff!!!! ”

    Professional and friendly staff; clean, comfortable, and quiet room with good water pressure - definitely recommend! Appreciate that there were electrical sockets for N.American plugs and multiple USB ports for charging. The location is very conveniently close to the London Bridge station, lots of food options and stores nearby (without crossing the street, there is a LEON and OLE & STEEN across from the hotel entrance). You can take a nice walk to and across the London Tower Bridge or explore the Borough Market nearby. Lots of buses pass through the area (closer to the Station, not directly outside the hotel) so it is quick and easy to travel to a number of places. Would stay here again next time in London!

    Reviewed July 13, 2024

    Dear Janet, Thank you so much for your kind words and for taking the time to share your experience at the Hilton London Tower Bridge. We are delighted to hear that you enjoyed your stay and found our rooms to be clean, comfortable, and quiet. It’s wonderful to know that the amenities, such as the electrical sockets for North American plugs and multiple USB ports, were convenient for you. Our team works hard to ensure our guests have a seamless and pleasant stay, and your positive feedback about our professional and friendly staff is greatly appreciated. We are also pleased that you found our location convenient, with its proximity to the London Bridge station, various dining options, and attractions such as the Tower Bridge and Borough Market. It means a lot to us that you would choose to stay with us again on your next visit to London. We look forward to welcoming you back and providing another exceptional experience. Warm regards, Murat Ahmet Guest Relations Manager

    Responded July 18, 2024
    Hilton London Tower Bridge
  3. 6.4
    Good
    Lai from Hong Kong SAR, China
    Solo traveler
    King Guest Room
    Stayed 6 nights in November 2025

    “Disappointed by Integrity and Service at Hilton London Tower Bridge”

    I stayed at the **Hilton London Tower Bridge** for **6 consecutive nights**. At this price point, I wasn’t expecting luxury for the sake of it—but I did expect **professionalism, consistency, and integrity**. Unfortunately, that’s not what I experienced. Upon arrival at **8 AM**, I was welcomed by the check-in staff, who kindly offered to store my luggage until the standard **3 PM check-in**. Later that day, the same staff member gave me a **blue drink card**, explaining that it entitled me and my guest to **two free drinks every day** throughout our stay. She even advised me not to hand the card to the bartender, implying it could be reused. I appreciated the gesture and thought it was a thoughtful perk for a long-stay guest. We didn’t use the card the first night, but on the second evening, we decided to redeem it. To my surprise, the **bartender took the card**, and when I explained what I’d been told, she firmly stated the offer was **only valid for one-time use**. The tone and treatment felt dismissive, as though I was trying to obtain something I wasn’t entitled to. Wanting to clear up the confusion, I returned to the front desk to ask if there was any note on my booking about the drink benefit. The staff member didn’t check my record and simply responded, *“No, that’s not possible”*—the card was for a single use only. This contradiction left me confused and honestly disappointed. I would have been perfectly fine if the card was only meant for two drinks—**if that had been communicated clearly**. But the way it was handled—**with no effort to understand or verify what I was saying**—made me feel dismissed and unfairly blamed. Later that same day, I returned to find that **housekeeping hadn’t serviced my room**. Towels were still on the floor, and amenities like coffee and shortbread hadn’t been replenished. When I called housekeeping, the staff member on the phone claimed we must have placed the “privacy” sign on the door. We hadn’t. Once again, instead of taking responsibility, I was met with **deflection and blame**. Eventually, someone came by with **fresh towels and refreshments**, but didn’t remove the used towels or take out the trash. It felt like a half-completed task, and once again, **the burden was left on the guest** due to internal miscommunication. I wasn’t asking for anything beyond what was offered—I simply expected **clarity, accountability, and a respectful experience**. These aren’t extras—they’re the **foundations of good hospitality**. This experience has made me seriously question the **service culture and internal communication** at this hotel. I hope this review helps others make an informed decision.

    Reviewed November 11, 2025
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  4. 10.0
    Exceptional
    dayne from United Kingdom
    Solo traveler
    King Guest Room
    Stayed 1 night in March 2024

    “One night in the big smoke”

    Checked in to the Hilton feeling somewhat under dressed in my biker jacket. Firstly, Ivan was without a shadow of a doubt the best member of staff at any hotel I have ever come across. From his polite manner to the way he answered my questions, it was a perfect guest experience. Then we move to the room. A perfect size , a perfectly comfortable bed and an excellent bathroom. I have featured this room in my YouTube vlog series and will be returning again

    Reviewed March 05, 2024

    Dear Dayne, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hilton London Tower Bridge and that Ivan left such a positive impression on you. We pride ourselves on providing exceptional service, and it's wonderful to know that his attentiveness and professionalism contributed to a perfect guest experience for you. We're delighted that you found your room to be comfortable and well-appointed. Your compliments on the size, comfort of the bed, and quality of the bathroom are greatly appreciated. It's fantastic to hear that you even featured your experience in your YouTube vlog series. We can't wait to watch it! We're truly grateful for your kind words and your decision to return to our hotel. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable. We look forward to welcoming you back soon. Warm regards, Murat Ahmet Guest Relations Manager Hilton London T

    Responded March 06, 2024
    Hilton London Tower Bridge
  5. 9.6
    Exceptional
    Eda from Switzerland
    Couple
    King Guest Room
    Stayed 3 nights in July 2024

    “Great hotel, good location.”

    As a former Londoner this is my go to hotel. Next to London Bridge and the river means transport is easy (24hour tube lines) and there are many bars and restaurants along the south bank. The hotel itself is great, the staff are always super helpful (I think this is my 5th stay), the rooms are a good size, clean and quiet. Facilities wise I have only used the bar which is relaxed and a great place for a quiet drink with friends.

    Reviewed July 06, 2024

    Dear Eda, Thank you so much for your wonderful feedback! We are thrilled to hear that Hilton London Tower Bridge continues to be your go-to hotel in London. As a former Londoner, your appreciation for our prime location, close to London Bridge and the river, means a lot to us. We take pride in offering easy access to transportation and the vibrant South Bank area with its plethora of bars and restaurants. It's delightful to know that you have consistently found our staff super helpful and our rooms spacious, clean, and quiet during your stays. We're glad you enjoy the relaxed atmosphere of our bar, which we strive to make a perfect spot for a quiet drink with friends. We truly value your loyalty and the trust you place in us, especially as this marks your fifth stay with us. Please do not hesitate to reach out directly if there is anything we can do to make your future stays more enjoyable. We look forward to welcoming you back soon! Warm regards, Murat Ahmet Guest Relations Manager

    Responded July 07, 2024
    Hilton London Tower Bridge
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