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Holiday Palace
Holiday Palace
Holiday Palace
Holiday Palace
Holiday Palace
Holiday Palace
Holiday Palace

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6.7

Good

315 reviews

315 reviews

Housekeeping4
Food & Dining1
Children's activities1
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Battambang Airport 96.3 km
Siem Reap International Airport 139.6 km
Nakhonratchasima Airport 146.2 km
Trat Airport 155.3 km
Surin Bhakdi Airport 169.0 km
Buriram Airport 190.0 km
Suvarnabhumi Airport 194.6 km
U-Tapao International Airport 200.6 km

Holiday Palace

Kbal Spean Village, Poipet Commune O'Chrov distric , Nimit Thmei, Ou Chrov, Cambodia, 010901 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nimit Thmei part of Ou Chrov, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Luggage storage

Value for money6.2
Distance to city center1 km
Location rating7.5

Rooms available at Holiday Palace

Standard King Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
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Deluxe King Room
...
  • Room size: 28 m²/301 ft²
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Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
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Superior Twin
...
    Enter dates to see prices
    Luxury Room
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Holiday Palace have a hot tub?

      A hot tub is one of the facilities available at Holiday Palace.

      What time is check-in and check-out at Holiday Palace?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Holiday Palace?

      Holiday Palace is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Holiday Palace also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Holiday Palace has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Ou Chrov with private transportation, the resort can arrange taxi service.

      Is breakfast offered at Holiday Palace?

      Wake up to a great à la carte breakfast at Holiday Palace. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

      What are my dining options at Holiday Palace?

      Holiday Palace features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

      Can special events be hosted at Holiday Palace?

      Your special occasion or event can be hosted at one of the Holiday Palace's versatile venues. Small or intimate events like birthday parties and entertainment events can also be accomodated.

      Can business events be hosted at Holiday Palace?

      All available venues come in different styles and sizes and can accommodate up to 200 people.

      What is the smoking policy at Holiday Palace?

      Holiday Palace is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

      What restaurants are nearby Holiday Palace?

      Restaurants including Destiny Cafe are popular in Holiday Palace’s neighborhood which is known as Nimit Thmei.

      Show more questions
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      Explore the neighborhood

      What people love about Holiday Palace

      • 10

        Exceptional

        "Room comfortable"

        tan

        |

        May 26, 2022

      • 8

        Very good

        "Decent room with toiletries provided and air conditioning was working very well."

        Hao

        |

        November 27, 2019

      • 10

        Exceptional

        "Great stay"

        Oleg

        |

        November 18, 2019

      Overall rating:

      6.7

      Good
      315 reviews
      Cleanliness
      6.9
      Facilities
      6.5
      Location
      7.5
      Read all reviews >
      More about Holiday Palace

      More about Holiday Palace

      Holiday Palace

      Holiday Palace provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Ou Chrov.
      If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
      For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
      Feel right at home during your stay at Holiday Palace. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The resort also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
      It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's karaoke rooms, bar and casino can be as fun as a night out with your travel companions.
      Holiday Palace lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
      Pick up something memorable for yourself or those waiting for you back at home, at the shops.

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      Amenities and facilities
      Good
      Facilities

      6.5

      Most talked about facilities

      Housekeeping

      11 mentions

      Breakfast

      9 mentions

      Food & Dining

      7 mentions

      Internet

      7 mentions

      Languages spoken

      • English
      • Filipino
      • Khmer
      • Thai

      Internet access

      • Complimentary WIFi in all rooms

      Things to do, ways to relax

      • Casino
      • Exercise area
      • Game room
      • Garden
      • Hot tub
      • Karaoke
      • Light therapy
      • Massage
      • Sauna
      • Spa
      • Steam room
      • Tours

      Cleanliness and safety

      • Body thermometer
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alcohol
      • Bar
      • Bottle of water
      • Coffee shop
      • Restaurants

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Convenience store
      • Currency conversion service
      • Daily cleaning
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Ironing service
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Shrine
      • Smoking area

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Bicycle parking
      • Car park [free of charge]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      • Transport to airport

      Available in all rooms

      • A/C
      • Carpeting
      • Complimentary drinking water
      • Hair dryer
      • Lock box in room
      • Mirror
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Slippers
      • Toiletries
      Food and dining
      Breakfast options
      • Asian
      Location
      Kbal Spean Village, Poipet Commune O'Chrov distric , Nimit Thmei, Ou Chrov, Cambodia, 010901
      Very good
      Location

      7.5

      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-3 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 4 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Distance from city center1 km

      Extras

      • Breakfast charge (unless included in room price)10 USD
      • Daily Internet/Wi-Fi fee10 USD

      The property

      • Non-smoking rooms/floorsno
      • Number of bars/lounges1
      • Number of floors22
      • Number of restaurants4
      • Number of rooms 490
      • Room voltage220
      • Year property opened2000
      • Most recent renovation2018

      Parking

      • Daily parking fee0 USD

      Reviews of Holiday Palace from real guests

      Provided by verified guests of Agoda
      Cleanliness6.9
      Facilities6.5
      Location7.5
      Room comfort and quality6.6
      Service6.5
      Value for money6.2
      High score for Ou Chrov
      Rating
      9+ Exceptional (16)
      8-9 Excellent (17)
      7-8 Very Good (42)
      6-7 Good (26)
      <6 Below Expectation (74)
      Time of the year
      Mar - May (43)
      Jun - Aug (40)
      Sep - Nov (51)
      Dec - Feb (41)
      All guests (303)
      All room types
      All languages

      Show reviews that mention 

      Showing 175 verified guest comments
      12345
      8.4
      Excellent
      Edward from Canada
      Solo traveler
      Stayed 8 nights in January 2018

      Excellent”

      Holiday Palace Hotel...High Class ------ HouseKeeping(5)Star Front desk (5)Star Food (5)Star Casino (5)Star (Girls wear tailor made clothes) High Class ----- Negatives No WiFi(!!) in hotel Unless pay U$D:20/day. Very bad Coffee Shop has good coffee but NO wifi. Past(2)weeks No wifi in coffee shop but has good coffee

      Reviewed January 21, 2018

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      7.0
      Very good
      Mr. from Thailand
      Solo traveler
      Stayed 1 night in June 2013

      a very big casino and hotel”

      location, bed room and service

      The first time to stay here Holiday Palace casino and Resort. very exciting to see a very big casino most of them were Thai ,not so many customer during day time but after 20.00pm we will see many thai in front of casino machine Bed room it was ok although a bit small but bathroom or toilet was not nice (very poor design) they also have Chinese and Japanese restaurant inside and a bit expensive Breakfast should be better than this cos compare to the other hotel in cambodia which room rate cheaper than this hotel but they still have many good foods

      Reviewed July 02, 2013

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      9.2
      Exceptional
      Mujalint
      Couple
      Standard King Room
      Stayed 1 night in October 2018

      Good”

      Although there was no wifi at a time I was there(they said I got a room in the new building so no wifi at that time), the overalls were pretty nice. Friendly staffs and cleaned room. The A/C was a little bit noisy but it wasn’t a big deal. And should have phone in the room.

      Reviewed October 31, 2018

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      9.3
      Exceptional
      John from India
      Couple
      Stayed 1 night in February 2012

      Great stay at a good price”

      Decor was good with tasty food

      Even though the room was a long walk into an annex and a maize like corridor, it was clean. The ambiance throughout the hotel was quite interesting. The staff was good, polite and attentive. The restaurant served delicious food. However, one needs to arrive at the stipulated hours for breakfast, otherwise you will hear the phrase "mot" if you ask for bacon or cheese omlette.

      Reviewed February 23, 2012

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      8.0
      Excellent
      Neal from United States
      Couple
      Stayed 1 night in January 2013

      Great location but Century Room is small and medio”

      Very nice restaurants and casino

      The century room is comfortable but lower class. Certainly the deluxe room which they showed me on my departure is very nice and will be my next choice of stay. Many Asian resturants inside the hotel. Casino large, well lit and clean. A small version of Las Vegas. Had a medical emergency there and the care and response from many staff was unbelivable swift and professional. The cause of the emergency had nothing to do with anything in the hotel, it was my health. Certainly 4 star. Staff quick and attentive to detail. I rate it a little poorly as hich room I was in. Haad I been in deluxe or higher I am sure they I would have given them excellent marks all aroud

      Reviewed January 16, 2013

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      8.3
      Excellent
      paul from United Kingdom
      Couple
      Stayed 1 night in February 2015

      Cheap and cheerful”

      Location. Price

      Situated right on the border of Cambodia and Thailand makes this an ideal overnight stopover. I cannot travel all day and this is the ideal stop on our journey. The casino looks great but is not for me. Plenty of choice of food for breakfast, and a great coffee shop on the ground floor. I booked in advance for the wrong night, but the duty manager soon sorted this out for me. The rooms are clean but typical of a big hotel. Plenty of staff to keep the place running smoothly. Not a lot to do in Poipet in the evening except gamble. This is not a tourist destination, but a place to rest your weary body. We have stayed here five or six times.

      Reviewed March 25, 2015

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      7.7
      Very good
      Michael from United States
      Business traveler
      Stayed 3 nights in November 2013

      We were ready to go home.”

      Wine shop, bar, and slots

      It was ok but not my first time in Cambodia. Four star in Cambodia is a two star in other countries. Holiday was the cleanest thus far. My wife and I went for a massage and no one showed up. The food was very poor for a four star. Casino staff very unfriendly. We ended up going to Star Vegas and winning money and having fun.

      Reviewed November 12, 2013

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      8.3
      Excellent
      Alvin from Singapore
      Group
      Stayed 2 nights in December 2012

      Nice and Clean Hotel”

      Clean and bright

      The room is decent and what is important is that the bathroom is clean. Ammenties are acceptable and reasonably priced too

      Reviewed January 03, 2013

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      3.2
      Stian from Norway
      Couple
      Stayed 1 night in April 2018

      Dirty underwear as "welcome gift"”

      The staff at Holiday Palace, probably gives you the worst service in the entire world! It was dirty, smelly underwear from another guest in the drawer. The rooms are dirty, the view is terrible, and if you don't want hot Asian breakfast, you can hardly find any bread at breakfast. Be aware that if you book a room in Holiday Palace, you may, like us, end up in the old hotel "Century Hotel", which is connected to Holiday Palace with a labyrinth of corridors. At check in they ased for 1000 Thai baht in deposit, even if the hotel is located in Cambodia. Cambodian SIM card had no connection in my room, only Thai cellular companys. Since Holiday Palace know that you can't use cellular data in the room, they charge you 600 Thai baht (around 23 dollar) if you want WiFi. This is a totally rip off! 10-12 GB cellular data cost 1 dollar in Cambodia.

      Reviewed April 05, 2018

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      7.7
      Very good
      Chorkaew
      Business traveler
      Stayed 1 night in November 2012

      Standard room for short stay”

      Mobile phone signal from Thailand is covered here in Poipet

      we stayed for one night before going to siem reap, hotel is very convenient located the visa office and passport control. room was ok. casino is just downstairs.

      Reviewed March 07, 2013

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      6.3
      Good
      Harprem from Thailand
      Solo traveler
      Stayed 1 night in November 2013

      over prized for a mediocre room”

      location, location, location

      the rooms were old and full of burn marks from cigarettes even though i had asked for a non smoking room. The walls were full of spider webs and carpets were stained. When we walked to our room, there were people staring at us, and finally we asked them who they were, they told us that they were hotel staff and that was where they stayed. So it turned out that I was given rooms in the staff building. Water pressure in the bathroom was extremely weak and there is no lock box. Chances are you won't be in the rooms for long anyways as you will probably be gambling like we were.

      Reviewed November 27, 2013

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      9.2
      Exceptional
      YUTHACHAI from Thailand
      Solo traveler
      Stayed 1 night in August 2016

      ok”

      room price is too hihg

      Reviewed August 25, 2016

      See room deals

      8.0
      Excellent
      Hao from Singapore
      Solo traveler
      Standard King Room
      Stayed 1 night in November 2019

      Decent casino hotel”

      Decent room with toiletries provided and air conditioning was working very well. Had a room on 18 floor on the second building linked by a 10 meter bridge on the 2nd floor. Wifi was not good.

      Reviewed November 27, 2019

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      9.6
      Exceptional
      Guan from Malaysia
      Group
      Standard King Room
      Stayed 3 nights in April 2019

      Clean room and nice hotel!”

      booked for my friends and family. The room is clean and tidy. Excellent service

      Reviewed June 10, 2019

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      7.3
      Very good
      Damon from United Kingdom
      Couple
      Stayed 1 night in October 2014

      not the cleanest or best but great position”

      location, spa, coffee shop

      It is located literally across the border, before the Cambodian entry. The room was clean but it's getting old. No free wifi in the whole building. Short walk to the other casinos which , to me, have better tables and buffets but there are loads of slots, tables and good restaurants there. The Spa is excellent with a great big sauna and Jacuzzi but a little pricey. Good for an overnight stay and a gamble but there is nothing in Poipet .

      Reviewed October 18, 2014

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      10.0
      Exceptional
      Nirmal from India
      Business traveler
      Stayed 1 night in August 2014

      The Best in Poipet !!!!”

      Wow Stay, Unlimited Food and Drinks in Casino

      Wow it was a nice stay. Very next to border. In reality its better than the pictures shown & Excellent staff....Good experience.

      Reviewed August 07, 2014

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      7.0
      Very good
      Jatuporn from Thailand
      Solo traveler
      Stayed 1 night in July 2012

      Clean hotel only smoking room available”

      Casino serves food and whiskey to normal player

      Clean room, 5 ft queen size bed, room is bright enough to read books, most of tv Chanel are Thai Chanel Do not play gambling with machines due to you won't get money back, just play with human dealer only No swimming pool, breakfast is delicious but tiny and basic, If you need ladies talk to securities don't bring your own outside, no warranty for lost stuffs if you bring your own, however if you don't want to book via agoda you can trade thb dead chip to play gamble

      Reviewed August 02, 2012

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      8.0
      Excellent
      MICHAEL from United Kingdom
      Solo traveler
      Stayed 3 nights in November 2015

      Smokey”

      Location cleanliness staff

      I've stayed here before and it's a pleasent enough stay just wish they could have some no smocking areas it was so smoky ,a lot of the non smoking guest were saying the same ,on occasions I had to stop playing the roulette tables for the excessive amount of smoke which would put me off staying there again .

      Reviewed November 09, 2015

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      6.7
      Good
      roger from Indonesia
      Business traveler
      Stayed 1 night in August 2012

      Great location but limited choices of rooms”

      Close to thailand border

      very interesting hotel in cambodia where most of the staff speak thailand and only a few of them can speak english.. very close to thailand border, approximately 15 minutes on foot.. very nice hotel, but the room is too small and the toilet is very small also.

      Reviewed August 25, 2012

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      6.7
      Good
      Rodino from United States
      Couple
      Stayed 1 night in May 2012

      Shady Area but this place was fine for a night.”

      Safe, decent restaurant, decent rate.

      we stayed at this hotel on the way to siem reap. the town of poipet has a shady vibe to it that may make most people feel uneasy. however if you are traveling to siem reap from bangkok during the late afternoon, you will more than likely have to camp out here for a night. that being said, this hotel is clean and very well guarded. the food is decent and relatively inexpensive.

      Reviewed September 14, 2012

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      12345
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