Hotel Gunawangsa MERR

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Raya Kedung Baruk No 96, Rungkut, Surabaya, Indonesia, 60298

Highlights

Front desk [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Thank you also to given us transport to Terminal Airport.

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Airport transfer

Family room

About us

Enjoy a retreat at Hotel Gunawangsa MERR with a city-view pool for refreshing swims and sunsets. Nestled in a lush garden oasis, it promotes relaxation with unique amenities like karaoke. Savor delicious halal cuisine in a vibrant, modern setting. Hotel Gunawangsa MERR in Rungkut, Surabaya offers easy access to local culture, bustling markets, and key business hubs. Enjoy 24-hour room service and an on-site restaurant with stunning pool views. Each room is comfortable, equipped with air conditioning and free Wi-Fi, with some featuring views of the city, pool, or river. Just 1.9 km away, the Sanggar Agung Temple provides a cultural experience for travelers exploring local traditions. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

32 travelers have booked today.

Location 9.0
Service 8.9
Value for money 8.9
Facilities 8.8

Based on 3,475 verified reviews

Location

9.0

Service

8.9

Value for money

8.9

Facilities

8.8

Cleanliness

8.6

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Pakuwon Food Festival
4.7 km
Surabaya's Zoo
5.1 km
Bungkul Park
5.1 km
Monkasel (Submarine Monument)
5.7 km
Surabaya Town Square
6.0 km
Closest landmarks
Dokter Spesialis Kulit dan Kelamin
610 m
Kali Jagir
670 m
Posyandu Kasih Ibu
740 m
Rumah Sakit Gotong Royong
780 m
Taman Kunang-kunang
790 m

Good to know

Value for money8.9
Location rating9.0
Nearest airportJuanda International Airport (SUB)
Distance to airport7.5 km

Rooms available at Hotel Gunawangsa MERR

Junior Suite
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Executive Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Or Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Large Twin Room
...
  • Room size: 35 m²/377 ft²
  • River view
  • 2 sofa beds or 2 single bed...
Enter dates to see prices
Executive Double Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Room
...
  • Room size: 25 m²/269 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Special Offer - Ramadhan Package at Double or Twin Room
...
  • Room size: 19 m²/205 ft²
  • River view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • 1 double bed or 2 single be...
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

Hotel Gunawangsa MERR provides car park free of charge for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Hotel Gunawangsa MERR was built in 2016.

Hotel Gunawangsa MERR has a total of 7 floors.

100.0% of our past visitor assessments have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Gunawangsa MERR down in the review section.

Verified business travelers that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 7.9. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 9.1. You can look up on more in depth customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 8.4. You can look up more specific customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 8.3. You can search for more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 9.2. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

Hotel Gunawangsa MERR’s location in the Rungkut neighborhood puts it close to recognized attractions which includes Sanggar Agung Temple.

More about Hotel Gunawangsa MERR

More about Hotel Gunawangsa MERR

Experience Comfort and Convenience at Hotel Gunawangsa MERR

Welcome to Hotel Gunawangsa MERR, a charming 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel offers a delightful stay for both business and leisure travelers alike. Step into one of the 117 well-appointed rooms, each designed to provide utmost comfort and relaxation. Whether you are traveling alone or with your family, Hotel Gunawangsa MERR has the perfect accommodation to suit your needs. The rooms are tastefully furnished with modern decor and equipped with all the essential amenities to ensure a memorable stay. Conveniently located just 30 minutes away from the airport, Hotel Gunawangsa MERR offers easy access to popular attractions and business districts in Surabaya. Whether you are here for a quick stopover or a longer stay, the hotel's strategic location makes it a great choice for travelers looking to explore the city. Check-in time at Hotel Gunawangsa MERR starts from 02:00 PM, allowing you to settle in comfortably and make the most of your stay. The check-out time is until 12:00 PM, giving you ample time to pack up and bid farewell to this wonderful hotel. Additionally, families traveling with children between the ages of 3 to 12 will be delighted to know that they can stay free of charge, making it an ideal choice for a family getaway. Experience the perfect blend of comfort and convenience at Hotel Gunawangsa MERR. Book your stay today and create lasting memories in the vibrant city of Surabaya, Indonesia.

Stay Active at Hotel Gunawangsa MERR's Impressive Sports Facilities

Hotel Gunawangsa MERR in Surabaya, Indonesia, offers a range of top-notch sports facilities to ensure that guests can stay active and enjoy their stay to the fullest. Dive into the refreshing outdoor pool, where you can take a leisurely swim or simply relax by the water's edge. The pool area is surrounded by lush greenery, creating a tranquil oasis in the heart of the city. For those looking to maintain their fitness routine, Hotel Gunawangsa MERR provides a well-equipped fitness center. Whether you prefer cardio workouts or strength training, you'll find a variety of state-of-the-art equipment to suit your needs. Please note that there may be an additional charge for using the fitness center, but the facilities are well worth it. Stay motivated and work up a sweat while enjoying panoramic views of the city. With its impressive sports facilities, Hotel Gunawangsa MERR is the perfect choice for travelers who want to stay active and enjoy their favorite sports activities while away from home. Whether you prefer a refreshing swim in the outdoor pool or a challenging workout in the fitness center, this hotel has something to offer for everyone. Don't miss the opportunity to make the most of your stay and keep up with your fitness goals at Hotel Gunawangsa MERR.

Convenient Facilities at Hotel Gunawangsa MERR

Hotel Gunawangsa MERR in Surabaya, Indonesia, offers a range of convenient facilities to enhance your stay. With a focus on guest satisfaction, the hotel provides a laundry service, ensuring that your clothes are fresh and clean throughout your visit. Additionally, the room service is available for those who prefer to dine in the comfort of their own rooms, providing a hassle-free dining experience. For the safety and security of your valuables, Hotel Gunawangsa MERR offers safety deposit boxes, allowing you to store your belongings with peace of mind. The friendly and knowledgeable concierge is always ready to assist with any inquiries or requests, ensuring a seamless stay. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to stay connected with loved ones or catch up on work. For guests who smoke, there is a designated smoking area available. Other convenient facilities include luggage storage, making it easy for you to store your belongings before check-in or after check-out. The hotel also features a convenience store, ensuring that you have access to any essentials you may need during your stay. Finally, the daily housekeeping service ensures that your room is always tidy and comfortable. With these convenient facilities, Hotel Gunawangsa MERR aims to provide a hassle-free and enjoyable stay for all its guests.

Convenient Transport Facilities at Hotel Gunawangsa MERR

At Hotel Gunawangsa MERR, we understand the importance of convenient transport facilities for our guests. That's why we offer a car park free of charge, ensuring that you have a hassle-free experience during your stay. Whether you are traveling by car or renting one during your visit to Surabaya, you can rest assured knowing that you have a secure and convenient place to park. Our spacious car park provides ample parking spaces, so you never have to worry about finding a spot. With our complimentary car park, you can explore the city and its surrounding areas with ease, knowing that your vehicle is safe and easily accessible.

Delicious Dining Options at Hotel Gunawangsa MERR

Indulge in a culinary adventure at Hotel Gunawangsa MERR with its excellent dining facilities. The hotel boasts a restaurant that offers a delightful array of local and international cuisines. Whether you're craving traditional Indonesian dishes or craving for a taste of Western flavors, the restaurant has something for everyone. With its cozy and inviting ambiance, it's the perfect spot for a leisurely meal with family and friends. For those who prefer to dine in the comfort of their own room, Hotel Gunawangsa MERR also offers room service. Enjoy a delectable meal delivered straight to your doorstep, allowing you to savor the flavors in the privacy of your own space. Whether it's breakfast in bed or a late-night snack, the room service menu offers a wide range of options to satisfy any craving. In addition to the restaurant and room service, Hotel Gunawangsa MERR takes pride in its halal restaurant. Catering to the needs of Muslim guests, the halal restaurant ensures that all dishes are prepared according to Islamic dietary laws. Guests can enjoy a worry-free dining experience, knowing that their meals are halal-certified and prepared with utmost care and attention to detail. With its diverse dining options, Hotel Gunawangsa MERR guarantees a delightful gastronomic experience for all guests.

Comfort and Variety at Hotel Gunawangsa MERR

Hotel Gunawangsa MERR in Surabaya, Indonesia offers a wide range of comfortable and stylish rooms to suit every traveler's needs. From the cozy Deluxe Twin Or Double rooms with either 2 Single Beds or 1 Double Bed, to the spacious Executive Double rooms featuring a luxurious 26 square meters of space, guests are guaranteed a relaxing stay. For those seeking a bit more space and elegance, the Family Suite is the perfect choice. With 36 square meters of room to unwind, this suite offers a choice of either 1 Single Bed or 1 Queen Bed, ensuring a comfortable stay for the whole family. Additionally, the Junior Suite provides a generous 30 square meters of space, complete with a comfortable Double Bed. By booking these exceptional rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for Hotel Gunawangsa MERR, ensuring that guests receive the best value for their money. With Agoda's user-friendly platform, booking a room at Hotel Gunawangsa MERR is quick and easy, allowing guests to focus on enjoying their stay in Surabaya without any unnecessary stress.

Discover the Vibrant Neighborhood of Rungkut in Surabaya

Nestled in the heart of Surabaya, Indonesia, the vibrant neighborhood of Rungkut offers a unique blend of modernity and traditional charm. Known for its bustling streets, diverse culinary scene, and excellent shopping options, Rungkut is a perfect destination for travelers seeking an authentic Indonesian experience. One of the highlights of Rungkut is its rich culinary heritage. Food enthusiasts will be delighted by the wide array of local delicacies available, from mouthwatering street food stalls to trendy cafes and restaurants. Don't miss the opportunity to savor the famous Surabaya dishes such as rawon, lontong balap, and rujak cingur, which are sure to tantalize your taste buds. In addition to its culinary delights, Rungkut is also a shopper's paradise. The neighborhood is home to several shopping malls and markets, offering a diverse range of products, from fashion and electronics to local handicrafts. Explore the bustling streets of Rungkut and discover hidden gems at affordable prices. Whether you're a food lover, a shopaholic, or simply looking to immerse yourself in the local culture, Rungkut has something for everyone. Experience the vibrant atmosphere, indulge in delicious cuisine, and shop to your heart's content in this lively neighborhood of Surabaya.

Convenient Transportation Options from Surabaya Airport to Hotel Gunawangsa MERR

Welcome to Surabaya, Indonesia! If you're planning to stay at Hotel Gunawangsa MERR in Rungkut, Surabaya, getting to the hotel from the nearest airport is a breeze. Surabaya has two main airports: Juanda International Airport and Abdul Rachman Saleh Airport. If you arrive at Juanda International Airport, which is the closest airport to the hotel, you have several transportation options. The most convenient and hassle-free option is to take a taxi or book a ride-sharing service. The journey from the airport to Hotel Gunawangsa MERR takes approximately 30 minutes, depending on the traffic conditions. Another option is to use the airport shuttle service provided by the hotel. This service offers a comfortable and direct transfer from the airport to the hotel, allowing you to relax and enjoy the journey. If you arrive at Abdul Rachman Saleh Airport, located about 90 kilometers from the hotel, the most convenient way to reach Hotel Gunawangsa MERR is by hiring a private car or taking a taxi. The journey from the airport to the hotel takes around 2 hours, depending on the traffic conditions. Alternatively, you can also consider booking a transfer service in advance to ensure a smooth and hassle-free journey. No matter which airport you arrive at, rest assured that reaching Hotel Gunawangsa MERR is convenient and straightforward. The hotel's prime location in Rungkut, Surabaya, offers easy access to the city's attractions, shopping malls, and business centers. Plan your trip to Surabaya and enjoy a comfortable stay at Hotel Gunawangsa MERR.

Exploring the Vibrant Surroundings of Hotel Gunawangsa MERR

Nestled in the heart of Surabaya, Hotel Gunawangsa MERR offers a convenient location surrounded by several noteworthy landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Masjid Nasional Al Akbar Surabaya. This iconic mosque is a sight to behold, with its grand architecture and stunning interior. Visitors can explore the beautiful prayer halls and admire the intricate details of the mosque's design. For those seeking a fun-filled adventure, Suroboyo Carnival Park is a must-visit destination located nearby. This amusement park offers a wide range of thrilling rides and attractions suitable for all ages. From exhilarating roller coasters to entertaining shows, there is something for everyone to enjoy. Spend a day here with family and friends, creating lasting memories and experiencing the excitement of this vibrant park. Additionally, guests at Hotel Gunawangsa MERR will find themselves in close proximity to various healthcare facilities such as Puskesmas Pembantu Kebraon, Yakaya, and Klinik Utama El Shafi. This ensures convenience and peace of mind for those in need of medical assistance during their stay. Furthermore, the hotel's location provides easy access to Apotek K24 Pandugo, allowing guests to conveniently purchase any necessary medications or personal care items. Nearby fitness enthusiasts can also take advantage of the gym facilities available, ensuring they can maintain their fitness routine while away from home. With its strategic location near Puskesmas Pembantu Margorejo, Bozem Wonorejo, and Puskesmas Gunung Anyar, Hotel Gunawangsa MERR offers a convenient base for guests to explore the surrounding area. Whether you are seeking cultural experiences, thrilling adventures, or convenient amenities, this hotel's vibrant surroundings have something to offer for everyone.

Convenient Public Transport Stations near Hotel Gunawangsa MERR

Hotel Gunawangsa MERR offers easy access to several public transport stations in Surabaya, Indonesia. Located in the vibrant neighborhood of Jemursari, guests can conveniently explore the city using the nearby public transport options. The Margorejo TransJogja Bus Station is just a short walk away from the hotel, providing a convenient way to travel around Surabaya. Additionally, the Kertomenanggal and Wonokromo Railway Stations are within a short distance, allowing guests to easily access other parts of the city and even explore neighboring towns and cities. With these public transport stations nearby, guests at Hotel Gunawangsa MERR can enjoy the convenience of exploring Surabaya and its surroundings with ease.

A Food Lover's Paradise

Hotel Gunawangsa MERR is surrounded by an array of mouth-watering restaurants that will satisfy even the most discerning food lovers. Just a stone's throw away from the hotel, you will find Mr Sumo - Merr, a popular Japanese restaurant known for its delectable sushi and sashimi. If you're craving for some local flavors, Bebek Goreng Palupi Rungkut is a must-visit, offering crispy fried duck that will leave you wanting more. For those who love noodles, Mie Mapan is the place to be, serving up a variety of delicious noodle dishes. Other nearby options include Bebek Goreng Harissa, Richeese Factory - Rungkut Madya, Ayam Geprek Mr Suprek UPN, Agis Restaurant, Merr Kayu Manis Restaurant, DIMSUM & SUKI XL "Xtra Lezat", and Waroeng Spesial Sambal 'SS' Rungkut, ensuring that you have a diverse range of culinary experiences to choose from during your stay.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Hotel Gunawangsa MERR is surrounded by an array of shopping landmarks that will satisfy any shopaholic's cravings. Just a short distance away, you'll find the City of Tomorrow Mall, a modern shopping complex offering a wide range of international and local brands. For those looking to add a touch of local culture to their wardrobe, the Rumah Batik Jawa Timur is a must-visit. Here, you can explore a variety of traditional Javanese batik designs and choose from a stunning collection of batik clothing and accessories. If you're in the mood for some outdoor shopping, head over to the Surabaya Carnival Night Market. This lively night market is filled with stalls selling everything from trendy fashion items to delicious street food. For a more upscale shopping experience, CITO Shopping Mall is the place to be. With its luxurious ambiance and high-end stores, you can indulge in a day of retail therapy like no other. For a taste of local shopping, Maspion Square and Darmo Trade Center are popular destinations. Here, you'll find a mix of traditional markets and modern shopping complexes, offering a wide range of products at affordable prices. And if you're looking for a one-stop shopping destination, Royal Plaza Surabaya is the answer. This mega mall features a vast selection of shops, entertainment options, and dining establishments, ensuring a memorable shopping experience for all. Last but not least, don't miss out on the nearby Marina Plaza. This shopping center is known for its unique blend of local and international brands, making it a favorite among fashion enthusiasts. Whether you're in search of the latest fashion trends or traditional Indonesian handicrafts, the shopping landmarks surrounding Hotel Gunawangsa MERR have got you covered.

Affordable Luxury: Hotel Gunawangsa MERR Offers Unbeatable Value in Surabaya

When it comes to finding the perfect accommodation in Surabaya, Hotel Gunawangsa MERR stands out as a hidden gem that offers exceptional value for money. With an average room price of just $25, this hotel provides an affordable luxury experience that is hard to beat. Compared to the average price of a hotel room in Surabaya, which stands at $28, Hotel Gunawangsa MERR offers guests the opportunity to enjoy top-notch amenities and services at a significantly lower cost. This means that visitors can save their hard-earned money without compromising on comfort or quality. From stylish and well-appointed rooms to a range of convenient facilities, including a fitness center, swimming pool, and on-site restaurant, Hotel Gunawangsa MERR ensures that guests have everything they need for a memorable stay in Surabaya. So why pay more for a hotel room when you can experience affordable luxury at Hotel Gunawangsa MERR? Book your stay today and discover the perfect blend of comfort, convenience, and value.

Excellent Service and Affordable Luxury

Hotel Gunawangsa MERR in Surabaya, Indonesia offers excellent service and affordable luxury. With spacious and clean rooms, guests are guaranteed a comfortable stay. The hotel's overall ambiance is great, providing a pleasant and relaxing atmosphere. The executive rooms are particularly impressive, offering a stunning view and a cozy setting. The affordable price and comfortable bed make for a truly enjoyable experience. Additionally, the hotel's convenient location allows guests to easily explore the city. One of the standout features of the hotel is the swimming pool, which is well-maintained and perfect for a refreshing dip. With clean rooms and satisfactory facilities, Hotel Gunawangsa MERR is a top choice for travelers seeking a comfortable and affordable stay in Surabaya.

Exceptional Customer Ratings at Hotel Gunawangsa MERR

Hotel Gunawangsa MERR in Surabaya, Indonesia, has received exceptional customer ratings across various categories. With an impressive overall rating of 8.6, this hotel has proven to be a favorite among travelers. One of the standout features of Hotel Gunawangsa MERR is its excellent value for money, with a rating of 8.7 in this category. Guests appreciate the affordable rates combined with the high-quality amenities and services provided by the hotel. Whether you are a budget-conscious traveler or simply looking for great value, Hotel Gunawangsa MERR offers a fantastic option in Surabaya. The hotel's facilities also receive high praise, with a rating of 8.6. Guests can enjoy a range of amenities including a fitness center, swimming pool, and spa, ensuring a comfortable and enjoyable stay. Whether you want to stay active or relax and unwind, Hotel Gunawangsa MERR has something to cater to every guest's needs. Cleanliness is another aspect that guests consistently commend, with a rating of 8.4. The hotel maintains high standards of cleanliness throughout its premises, ensuring a hygienic and pleasant environment for guests. Additionally, Hotel Gunawangsa MERR's location receives a rating of 8.8. Situated in a convenient area of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are visiting for business or leisure, the hotel's prime location allows you to explore the city with ease. Lastly, the staff performance at Hotel Gunawangsa MERR is highly regarded, with a rating of 8.7. The friendly and attentive staff go above and beyond to provide exceptional service, ensuring that guests feel welcomed and well taken care of throughout their stay. With outstanding customer ratings in multiple categories, Hotel Gunawangsa MERR is a top choice for travelers seeking a memorable and enjoyable stay in Surabaya, Indonesia.

Show less

Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Karaoke
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Hand sanitizer
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast service
  • Halal breakfast
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • Asian
  • Buffet
Restaurants on site
Velvet
  • Cuisine: Asian, Indonesian
  • Menu: A-la-carte

Location

Jalan Raya Kedung Baruk No 96, Rungkut, Surabaya, Indonesia, 60298

Excellent9.0

Location

Airports
  • Juanda International Airport (SUB)
    7.5 km
  • Abdul Rachman Saleh Airport (MLG)
    70.0 km
Public transportation
  • Ngagel
    4.5 km
  • Wonokromo Railway Station
    4.9 km
Hospital or clinic
  • Dokter Spesialis Kulit dan Kelamin
    610 m
Shopping
  • Tunjungan Plaza
    7.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Pakuwon Food Festival
    4.7 km
  • Surabaya's Zoo
    5.1 km
  • Bungkul Park
    5.1 km
  • Monkasel (Submarine Monument)
    5.7 km
  • Surabaya Town Square
    6.0 km
  • Tunjungan Plaza
    7.0 km
  • Suramadu National Bridge
    7.6 km
  • Masjid Nasional Al Akbar Surabaya
    7.8 km
  • Tugu Pahlawan
    8.7 km
  • Sampoerna Museum
    10.3 km
Nearby landmarks
  • Dokter Spesialis Kulit dan Kelamin
    610 m
  • Kali Jagir
    670 m
  • Posyandu Kasih Ibu
    740 m
  • Rumah Sakit Gotong Royong
    780 m
  • Taman Kunang-kunang
    790 m
  • Wonorejo Nursery
    890 m
  • Gym
    1.0 km
  • Puskesmas Pembantu Penjaringan Sari
    1.0 km
  • Kolam Renang
    1.1 km
  • Puskesmas Pembantu Semolowaru
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until00:00
Getting around
  • Travel time to airport (minutes)30
  • Airport transfer fee250000 IDR
Extras
  • Breakfast charge (unless included in room price)75000 IDR
The property
  • Year property opened2016
  • Number of floors7
  • Number of rooms 117
  • Number of restaurants1

Reviews of Hotel Gunawangsa MERR from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 8.0
  • 10
  • 10
  • 8.0
  • 9.2

Most recent

  • Location score 9 out of 10 and is a high score in Surabaya
    Location9.0
  • Service score 8.9 out of 10 and is a high score in Surabaya
    Service8.9
  • Value for money score 8.9 out of 10 and is a high score in Surabaya
    Value for money8.9
  • Facilities score 8.8 out of 10 and is a high score in Surabaya
    Facilities8.8
  • Cleanliness score 8.6 out of 10 and is a high score in Surabaya
    Cleanliness8.6
High score for Surabaya

Rating

9+ Exceptional (489)
8-9 Excellent (124)
7-8 Very Good (146)
6-7 Good (57)
<6 Below Expectation (122)

Review summary

Powered by OpenAI

The hotel's staff is widely praised for their excellent and friendly service. Multiple reviews highlight the clean and comfortable rooms, which are well-maintained. The hotel offers good facilities, including a gym and a swimming pool, which guests highly recommend. The hotel also benefits from its great location, with many food options and public transport nearby. Families with children will enjoy the large pool, perfect for swimming and playing.

Cleanliness can improve, but most guests remain satisfied.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 938 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    sirajuddin from Indonesia
    Family with young children
    Deluxe Twin Or Double
    Stayed 1 night in August 2025

    “Value for money with minor drawback”

    I recently stayed at Hotel Gunawangsa MERR Surabaya with my family. Overall, it's a good value-for-money option – the location is strategic, and the room rate is reasonable. However, I stayed on the 5th floor, and the corridor often had a strong smell of food, possibly from nearby units or kitchens. It was quite noticeable every time we stepped out of the room. Additionally, the room next to ours was a gym, which was a bit unexpected. Depending on the time of day, you might hear some noise from that area. Despite these issues, the staff was polite and helpful, and our stay was still comfortable. Just something to note for future guests who are sensitive to smells or noise. Thank you

    Reviewed August 06, 2025

    Dear Mr. Sirajuddin "Warm greetings from Hotel Gunawangsa MERR Surabaya" Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We’re glad to hear that you found our hotel to be a good value for money, with a strategic location and reasonable room rates. We're also pleased that our team was able to provide you with polite and helpful service, contributing to a comfortable stay. We sincerely apologize for the inconvenience caused by the food odors in the corridor and the unexpected noise from the gym area near your room. Your feedback is very valuable to us, and we will share these concerns with our housekeeping and facility teams to explore better solutions for odor control and noise insulation. We truly appreciate your honest input and hope to have the opportunity to welcome you and your family again with an even better experience. Warm regards, Muhammad Zakaria Hanafi Front Office Supervisor

    Responded August 07, 2025
    Hotel Gunawangsa MERR
  2. 9.6
    Exceptional
    Andi from Indonesia
    Group
    Deluxe Twin Or Double
    Stayed 1 night in September 2025

    “Favorite hotel!”

    Everything is recommended. I really like the large swimming pool, the beautiful city view, and the vibes in Bali. The gym has a lot of equipment options. There's a supermarket next to the hotel, a food court in front of the hotel, so I never got bored during my stay. The cleanliness of the room is fantastic, the bed is wide and comfortable, and the view from the room is really great. I really love it!

    Reviewed September 07, 2025
    Auto-translated through generative A.I.

    Dear Bapak Andi "Salam hangat dari Hotel Gunawangsa MERR Surabaya" Terima kasih atas ulasan positif yang sangat lengkap. Kami senang mendengar bahwa Bapak menikmati fasilitas kolam renang, gym, kebersihan kamar, kenyamanan kasur, hingga pemandangan kota dari Hotel Gunawangsa MERR. Kami juga gembira lokasi sekitar hotel dengan supermarket dan foodcourt dapat menambah kenyamanan selama menginap. Ulasan seperti ini menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaik. Kami nantikan kembali kedatangan Bapak dan keluarga di Hotel Gunawangsa MERR pada kunjungan berikutnya. Hormat kami, Muhammad Zakaria Hanafi Front Office Supervisor

    Responded September 21, 2025
    Hotel Gunawangsa MERR
  3. 6.0
    DHYRANURSIDDHI from Indonesia
    Family with teens
    Family Suite
    Stayed 3 nights in July 2025

    “What an experience… (please read it)”

    I stayed at the Gunawangsa Merr Surabaya for 4 days in a Family Suite room (702). As a first-time guest, I was shocked upon entering the room. Several issues caught my attention: 1. Dusty floor 2. Faulty lighting in the single bed area 3. Trash behind the sofa 4. Malfunctioning water heater 5. Clogged sink drainage with vomit residue and tissue paper 6. Unclean drainage near the toilet and shower 7. Dusty clothing rack in the main room 8. Faded pillowcase 9. Worn-out bathroom mat 10. Remote control battery was swollen and held together with tape 11. Cockroach repellent behind the sofa 12. Faded room walls I reported these issues to the hotel staff and management. The housekeeping and engineering staff arrived to assist, but unfortunately, the housekeeping staff's attitude was unfriendly. They seemed to rush through the cleaning process without properly removing dust and trash. As a 4-star hotel, the actual room condition did not match the images on travel platforms. My family and I were disappointed, and I had to request a room change or a discount. After a lengthy discussion with the hotel staff and management, I was transferred to room 805 the next day. During the room transfer process, I met with the manager on duty to express my concerns and disappointment. The manager listened attentively, apologized, and assisted with the room transfer. They also ensured that the new room was clean and functional. As a gesture of apology, the hotel provided a complimentary meal, including fried rice, crackers, and pastries. The food was delicious. The new room (805) was a significant improvement - clean, comfortable, and functional. I hope that no other guests will experience similar issues. I urge the hotel staff and management to use this incident as a learning experience and motivation to improve. Photo captions: - Photos 1-3 show room 702, the problematic room I initially occupied. - Photos 4-6 show room 805, the new room I was transferred to.

    Reviewed July 09, 2025

    Dear Ibu Dhranursiddhi "Salam hangat dari Hotel Gunawangsa MERR Surabaya" Thank you for taking the time to share your detailed feedback regarding your recent stay at Gunawangsa Hotel Merr Surabaya. We sincerely apologize for the inconvenience and discomfort you experienced, especially as this was your first visit with us. We are truly sorry for the unacceptable condition of the initial room (702), including the cleanliness, maintenance issues, and the attitude of the housekeeping staff. Your experience does not reflect the standards of service and comfort we strive to uphold as a 4-star hotel. We deeply regret the disappointment it caused you and your family. Please know that your concerns have been taken seriously. We have conducted a thorough internal review with both our housekeeping and engineering teams to ensure proper action and improvements are made immediately. We are also addressing the staff behavior you mentioned to ensure our team members provide courteous and thorough

    Responded July 16, 2025
    Hotel Gunawangsa MERR
  4. 10.0
    Exceptional
    Nunung from Indonesia
    Family with young children
    Deluxe Twin Or Double
    Stayed 1 night in November 2025

    “A comfortable place for a staycation with the kids. 🥰🥰😍😍👍🏻👍🏻👍🏻”

    Our family's favorite hotel often stays here with the kids and family….😍 The rooms are clean and comfortable…. the swimming pool is clean and spacious 🥰🥰 It's perfect for a vacation or relaxing with family 👍🏻👍🏻👍🏻😍😍🥰🥰

    Reviewed November 20, 2025
    Auto-translated through generative A.I.

    Dear Ibu Nunung "Salam hangat dari Hotel Gunawangsa MERR Surabaya" Terima kasih atas kepercayaan Ibu yang terus memilih hotel kami sebagai tempat menginap bersama keluarga. Kami sangat senang mengetahui bahwa kenyamanan kamar serta kebersihan dan luasnya kolam renang dapat memberikan pengalaman staycation yang menyenangkan bagi Ibu dan anak-anak. Ulasan Ibu menjadi motivasi bagi kami untuk terus meningkatkan kualitas layanan. Kami nantikan kunjungan keluarga Ibu kembali di kesempatan berikutnya. Salam hangat, Muhammad Zakaria Hanafi Front Office Manager

    Responded December 02, 2025
    Hotel Gunawangsa MERR
  5. 8.8
    Excellent
    Sutini from Indonesia
    Business traveler
    Deluxe Twin Or Double
    Stayed 1 night in July 2025

    “Room Security and hygiene”

    Good Location, room not clean properly, we booked 2 room. In 1 room there was something left by the previous guest *chili sauce* and the other room there was tiny roaches on the table. Security of the room also an issue. In the morning while we left for Bfast, someone come into the room take a pair of hotel slipper and use the bathroom, left it unflush. Lucky nothing was missing.

    Reviewed July 14, 2025

    Dear Mrs Sutini, Warmest Greating From Hotel Gunawangsa Merr Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced in regard to the cleanliness and secure of the room. Please rest assured that this is not the standard of service to deliver. Your concerns about the leftover items, presence of insects, and the unautorized ebtry the room are being taken very seriously. We have immediately followed up with our housekeeping team to investigate and ensure this does not happen again in the future. Additional measures are being implemented to strengthen room access control and improve inspection protocols. We are truly grateful that no belongings were lost. and we thank you for bringing this to our attention.Your feedback is invaluable in helping us improve our service and provide a better experience for all our Guest. Shoul your travels bring you back to The Hotel Gunawangsa Merr, We hope to hate the opportunity to

    Responded July 16, 2025
    Hotel Gunawangsa MERR
Changed to review page 1

This is a popular property. Don't miss out!