Hotel Neo Gubeng - Surabaya by ASTON

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia, 60295

Highlights

Located in heart of Surabaya

Located in heart of Surabaya

This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings

100% Positive
Based on guest reviews

"Best budget hotel in the center of surabaya"

"Convenient location."

"All good, reception friendly, good location"

Located in heart of Surabaya
Front desk [24-hour]

Front desk [24-hour]

50% Positive
Based on guest reviews
210 meters to public transportation
Inside city center

Inside city center

100% Positive
Based on guest reviews

"Best budget hotel in the center of surabaya"

"Convenient location."

"All good, reception friendly, good location"

Inside city center
130 meters to Monkasel (Submarine Monument)

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Massage

Airport transfer

Luggage storage

About us

Hotel Neo Gubeng in vibrant Surabaya Center is perfect for two travelers seeking adventure. Explore cultural landmarks, bustling markets, and nightlife nearby. Enjoy modern rooms with air conditioning, complimentary Wi-Fi, and stunning city views. Savor breakfast takeaway options and delightful room service for a luxurious experience. Conveniently located near shopping at Tunjungan Plaza, Grand City Surabaya, and the historical Monkasel Submarine Monument, this hotel immerses you in the local scene. Comfort is prioritized with good air conditioning and water dispensers on every floor. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 8.5
Cleanliness 8.4
Value for money 8.4
Service 8.3

Based on 937 verified reviews

Location

8.5

Cleanliness

8.4

Value for money

8.4

Service

8.3

Facilities

8.0

Room comfort and qua...

7.6

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Nearest transportation options

Gubeng Train Station is within 0.95 km

See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument)
120 m
Tunjungan Plaza
1.4 km
Suramadu National Bridge
2.8 km
Surabaya's Zoo
2.9 km
Tugu Pahlawan
3.2 km
Closest landmarks
Monkasel (Submarine Monument)
120 m
Siloam Hospitals Surabaya
220 m
Embassy of Japan
230 m
The Emdee Skin Clinic
340 m
Taman Lalu Lintas
360 m

Good to know

Value for money8.4
Distance to city center2.4 km
Location rating8.5
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport74.0 km

Rooms available at Hotel Neo Gubeng - Surabaya by ASTON

Very good
Room comfort & quality

7.6

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Based on 692 reviews from verified travelers

Superior Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Family Room
...
  • Room size: 43 m²/463 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Dream Room
...
  • Room size: 23 m²/248 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room Best Deal
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Standard Room Deal
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

While residing at Hotel Neo Gubeng - Surabaya by ASTON, start off your holiday by exploring the closest points of interest that are within walking distance to the property which include Monkasel (Submarine Monument), Circle K, and Taman Lansia.

While remaining at Hotel Neo Gubeng - Surabaya by ASTON, enjoy your evening or night out at The TV Bar or Top Ten & Coyote Bar to get the most out of your nightlife.

While remaining at Hotel Neo Gubeng - Surabaya by ASTON, enjoy your early morning or evening walk at nearby park which include Taman Lansia, Taman Lalu Lintas, and Taman Karimun Jawa.

Hotel Neo Gubeng - Surabaya by ASTON has a total of 3 floors.

Hotel Neo Gubeng - Surabaya by ASTON's most popular month where verified tourists have stayed the most is in April.

Verified guests that stayed at Hotel Neo Gubeng - Surabaya by ASTON have given this property a rating of 8.496 for its excellent location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Hotel Neo Gubeng - Surabaya by ASTON an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Neo Gubeng - Surabaya by ASTON an average rating of 8.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Inkopka Station, 197.42 m away from Hotel Neo Gubeng - Surabaya by ASTON.

More about Hotel Neo Gubeng - Surabaya by ASTON

More about Hotel Neo Gubeng - Surabaya by ASTON

Experience Comfort and Convenience at Hotel Neo Gubeng - Surabaya by ASTON

Nestled just 2.4 kilometers from Surabaya's vibrant city center, Hotel Neo Gubeng offers an ideal blend of accessibility and modern comfort. Built in 2014, this contemporary hotel provides a welcoming atmosphere for both business and leisure travelers, with easy access to the airport, which is approximately a 33-minute drive away. Whether you're arriving for a quick trip or an extended stay, the hotel’s strategic location ensures you’re never far from Surabaya’s bustling attractions and cultural sites. With a total of 58 well-appointed rooms, Hotel Neo Gubeng guarantees a cozy and restful stay. Check-in begins at 2:00 PM, allowing guests to settle in comfortably after their journey, while check-out is conveniently available until 12:00 PM. The hotel warmly welcomes families, offering free accommodation for children aged 0 to 0, making it an excellent choice for travelers with young children seeking quality accommodation without extra charges. Experience modern hospitality and personalized service at Hotel Neo Gubeng – your gateway to exploring Surabaya.

Relax and Rejuvenate with Our Exclusive Massage Services

At Hotel Neo Gubeng - Surabaya by ASTON, guests can indulge in ultimate relaxation through our premium massage facilities. Whether you're seeking a soothing massage after a busy day exploring Surabaya or a calming treatment to unwind, our professional therapists are here to provide a rejuvenating experience. The tranquil ambiance and expert care ensure that every session leaves you feeling refreshed and revitalized. Take a moment for yourself and enjoy the restorative benefits of our massage services, designed to enhance your stay with comfort and serenity.

Convenience Facilities at Hotel Neo Gubeng - Surabaya by ASTON

Experience a seamless stay at Hotel Neo Gubeng - Surabaya by ASTON, where comfort and convenience are prioritized. Guests can enjoy the ease of free Wi-Fi in all rooms and public areas, keeping you connected throughout your visit. For added convenience, the hotel offers reliable laundry services, allowing you to refresh your wardrobe effortlessly, and daily housekeeping to ensure your space remains tidy and welcoming. Additionally, the hotel provides secure safety deposit boxes for your valuables, giving you peace of mind during your stay. Luggage storage facilities are also available, making it easy to explore Surabaya without the burden of your luggage. For those seeking in-room dining options, room service is readily accessible, offering a variety of delicious meals delivered straight to your door. With these thoughtful amenities, Hotel Neo Gubeng ensures a comfortable and hassle-free experience for all guests.

Convenient Car Park Facilities at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers guests the convenience of a secure and spacious car park, ensuring hassle-free parking during your stay. Whether you're arriving by personal vehicle or planning to explore the vibrant city of Surabaya, the on-site parking facilities provide peace of mind and easy access to the hotel. The well-maintained parking area is designed to accommodate both short-term visitors and longer stays, making your travel experience seamless and stress-free.

Comfort and Convenience in Every Room at Hotel Neo Gubeng - Surabaya by ASTON

Experience a restful stay in our well-appointed rooms, designed to provide maximum comfort and convenience. Each room is equipped with efficient air conditioning to keep you cool and comfortable throughout your stay. Entertainment is at your fingertips with a modern television featuring satellite and cable channels, ensuring you can unwind with your favorite shows and movies. For added convenience, guests will find a mini bar stocked with refreshments and complimentary bottled water, perfect for staying refreshed after a busy day exploring Surabaya. Our rooms also include thoughtful amenities such as quality toiletries to meet your personal care needs and complimentary instant coffee, allowing you to start your mornings with a warm, energizing brew. Whether you're here for business or leisure, these facilities are designed to make your stay enjoyable, relaxing, and hassle-free, providing everything you need for a comfortable and memorable experience at Hotel Neo Gubeng - Surabaya by ASTON.

A Delightful Culinary Experience at Hotel Neo Gubeng - Surabaya by ASTON

Savor a delicious start to your day with the hotel's generous breakfast buffet, featuring a variety of local and international dishes crafted to satisfy every palate. Whether you're craving traditional Indonesian flavors or international favorites, the breakfast offerings are designed to energize your day in Surabaya. For added convenience and relaxation, guests can enjoy the hotel’s room service, bringing a selection of tasty meals right to your doorstep. Daily housekeeping ensures that your stay remains comfortable and hassle-free, allowing you to unwind and enjoy your time in style. With these excellent dining facilities, Hotel Neo Gubeng provides a perfect blend of comfort, convenience, and culinary delight for all guests.

Comfortable and Spacious Room Options at Hotel Neo Gubeng - Surabaya by ASTON

Discover a variety of thoughtfully designed rooms at Hotel Neo Gubeng - Surabaya by ASTON, each tailored to meet different travel needs. The Standard Room offers a cozy 16 square meters space with a comfortable single bed, perfect for solo travelers or short stays. For those seeking a bit more room and comfort, the Superior Room provides 24 square meters with a double bed, ideal for couples or business travelers. Families or groups can enjoy the generous 43 square meters of the Family Room, featuring two double beds to accommodate everyone comfortably. Booking your preferred room type through Agoda ensures you receive the best prices available, making your stay more affordable. The platform also guarantees a hassle-free, seamless booking experience, allowing you to focus on enjoying your trip without any worry. With these benefits, securing your ideal room at Hotel Neo Gubeng - Surabaya by ASTON is easier and more convenient than ever.

Discover the Vibrant Surabaya Center

Surabaya Center is a bustling and vibrant district located in the heart of Surabaya, Indonesia. This lively area offers a perfect blend of modernity and tradition, making it a popular destination for both business and leisure travelers. Surabaya Center is home to a wide range of attractions, from shopping malls and entertainment centers to historical landmarks and cultural sites. One of the highlights of this district is the popular Tunjungan Plaza, a massive shopping complex that offers a variety of local and international brands. Here, visitors can indulge in retail therapy, enjoy delicious local cuisine, or catch a movie at the state-of-the-art cinema. For those interested in history and culture, Surabaya Center also boasts several noteworthy landmarks. The iconic Surabaya Submarine Monument, located at the heart of the district, is a must-visit attraction. This monument pays tribute to the Indonesian Navy and offers visitors a chance to explore a real submarine. Additionally, the historic Grahadi Building, the official residence of the Governor of East Java, is a stunning architectural masterpiece that showcases the city's rich heritage. Whether you're looking for shopping, dining, or cultural experiences, Surabaya Center has it all. With its vibrant atmosphere and diverse range of attractions, this district is sure to captivate and entertain visitors of all ages.

Convenient Transportation from the Airport to Hotel Neo Gubeng - Surabaya by ASTON

Located in the heart of Surabaya Center, Hotel Neo Gubeng - Surabaya by ASTON is easily accessible from the nearby airports. The nearest airport to the hotel is Juanda International Airport, which is approximately 19 kilometers away. To reach the hotel from Juanda International Airport, guests have several transportation options. The most convenient and popular choice is to take a taxi or ride-sharing service. Taxis are readily available at the airport, and the journey to Hotel Neo Gubeng - Surabaya by ASTON usually takes around 30 minutes, depending on traffic conditions. Alternatively, guests can also book a private airport transfer through the hotel for a hassle-free arrival experience. For those looking for a more budget-friendly option, public transportation is available as well. The airport provides a shuttle bus service that connects to various destinations in Surabaya, including the city center. From the shuttle bus drop-off point, guests can take a short taxi ride or use a ride-sharing service to reach the hotel. Regardless of the mode of transportation chosen, guests can look forward to a comfortable and convenient journey from the airport to Hotel Neo Gubeng - Surabaya by ASTON. Upon arrival, they will be greeted by the hotel's friendly staff and can enjoy the hotel's modern facilities and comfortable accommodations.

Discover Surabaya's Vibrant Landmarks near Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers a prime location, surrounded by some of Surabaya's most iconic landmarks and attractions. Immerse yourself in the city's rich history and culture as you explore these nearby treasures. One of the must-visit landmarks is the Sampoerna Museum, located just a short distance from the hotel. Step into the world of Indonesia's most famous cigarette brand and learn about its fascinating history. Marvel at the beautiful architecture of the museum and discover the artistry behind the production of hand-rolled cigarettes. Another notable landmark is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Take a leisurely stroll or drive across this impressive bridge and enjoy breathtaking views of the surrounding sea. Don't forget to capture some stunning photos to commemorate your visit. For nature lovers, Bungkul Park is a delightful green oasis in the heart of the city. This popular park offers a serene escape from the urban hustle and bustle. Take a leisurely walk, have a picnic, or simply relax under the shade of the trees. The park also hosts various events and performances, adding to its vibrant atmosphere. If you're interested in Surabaya's history, make sure to visit Monkasel (Submarine Monument) and Tugu Pahlawan. Monkasel is a decommissioned Russian submarine turned museum, providing a unique glimpse into Indonesia's naval history. Tugu Pahlawan, on the other hand, is a towering monument that commemorates the heroes of the Indonesian independence struggle. Surabaya's Zoo is another attraction worth exploring, especially for families. Home to a diverse range of animal species, this zoo offers an educational and entertaining experience for visitors of all ages. Get up close with exotic animals and learn about conservation efforts in a beautifully landscaped setting. For those interested in religious landmarks, Surabaya boasts two notable mosques. The Ampel Mosque, with its stunning architecture and rich history, is a place of worship and pilgrimage for Muslims. Meanwhile, the Muhammad Cheng Hoo Mosque offers a unique blend of Chinese and Islamic architectural styles, reflecting Surabaya's multicultural heritage. Last but not least, don't miss the opportunity to visit Jembatan Merah, a historic bridge that played a significant role during the Battle of Surabaya. This bridge serves as a reminder of Surabaya's brave resistance against colonial forces and is a symbol of the city's resilience. With Hotel Neo Gubeng - Surabaya by ASTON as your base, you'll have easy access to these remarkable landmarks and attractions. Immerse yourself in Surabaya's vibrant culture and history as you explore these fascinating sites.

Convenient Public Transport Options near Hotel Neo Gubeng - Surabaya by ASTON

Located in Surabaya, Indonesia, Hotel Neo Gubeng - Surabaya by ASTON offers easy access to several public transport stations, making it a convenient choice for travelers. The Semut Train Station is just a short distance away from the hotel, allowing guests to easily explore the city and its surrounding areas. Gubeng Train Station is also nearby, providing convenient connections to other parts of Surabaya. Surabaya Kota is another public transport station in close proximity to the hotel, allowing guests to easily navigate the city's bustling streets. Additionally, Sidotopo Train Station and Pasar Turi Train Station are easily accessible, providing further options for travelers to explore Surabaya and beyond. Ngagel is another public transport station near the hotel, ensuring that guests have a variety of transportation choices during their stay. With these convenient public transport options, guests at Hotel Neo Gubeng - Surabaya by ASTON can easily explore all that Surabaya has to offer.

A Culinary Adventure Awaits

Hotel Neo Gubeng - Surabaya by ASTON is surrounded by a plethora of dining options that will satisfy every palate. Just a short distance away, guests can indulge in the delightful flavors of Aiola Eatery, known for its modern European cuisine and cozy ambiance. For those craving a taste of local delicacies, Layar Seafood KH Abdul Wahab Siamin offers a wide selection of fresh seafood dishes that will leave you wanting more. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is a must-visit for those seeking the authentic flavors of Surabaya, serving mouthwatering grilled coconut-infused satay. Additionally, guests can savor the rich flavors of traditional Indonesian dishes at Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi. With so many options to choose from, guests at Hotel Neo Gubeng - Surabaya by ASTON are spoilt for choice when it comes to dining experiences.

Shop Till You Drop at Surabaya's Premier Shopping Landmarks

Hotel Neo Gubeng - Surabaya by ASTON is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a short distance away, you will find Central Point Mall, a modern shopping center with a wide variety of local and international brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to shop for authentic batik clothing and accessories. If you're in the mood for some fresh flowers, head over to Bratang Flower Market, where you can browse through a colorful selection of blooms. Wisata Rasa is a must-visit for food lovers, offering a wide range of local delicacies and snacks. Pasar Keputran is a bustling traditional market where you can find everything from fresh produce to clothing and household items. For a more upscale shopping experience, Grand City Mall and Marvell City are just a short drive away, offering a wide range of international fashion brands, restaurants, and entertainment options. For vintage enthusiasts, Newton Vintage Store is a treasure trove of unique clothing and accessories. Don't forget to explore Pasar Genteng, a vibrant market known for its bustling atmosphere and local street food stalls. Lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is also within easy reach from the hotel. With such a diverse range of shopping landmarks nearby, Hotel Neo Gubeng - Surabaya by ASTON is the perfect choice for avid shoppers.

Affordable Luxury: Experience Surabaya at Hotel Neo Gubeng - Surabaya by ASTON

When it comes to finding the perfect accommodation in Surabaya, Hotel Neo Gubeng - Surabaya by ASTON offers exceptional value for money. With an average room price of just $35, this hotel provides an affordable luxury experience that is hard to beat. Compared to the average room price in Surabaya, which stands at $28, Hotel Neo Gubeng - Surabaya by ASTON offers great savings without compromising on quality. With its modern and stylish rooms, excellent amenities, and top-notch service, this hotel provides an outstanding option for travelers seeking comfort and convenience without breaking the bank. Whether you are visiting Surabaya for business or leisure, Hotel Neo Gubeng - Surabaya by ASTON is the perfect choice for an unforgettable stay at an unbeatable price.

Excellent Service, Clean Rooms, and Great Location

Hotel Neo Gubeng - Surabaya by ASTON has received rave reviews from its satisfied guests. Visitors have praised the hotel for its excellent service, clean rooms, and great location. The staff members are friendly and always ready to assist, ensuring that guests feel welcomed and well taken care of throughout their stay. The rooms are spacious and impeccably maintained, providing a comfortable and relaxing environment for guests to unwind. Located conveniently near Gubeng Station, the hotel offers easy access to various attractions and amenities in Surabaya. Additionally, guests have commended the hotel's cleanliness, highlighting the meticulous attention to detail in maintaining a hygienic and pleasant environment. Overall, Hotel Neo Gubeng - Surabaya by ASTON offers exceptional value for money, making it an ideal choice for travelers seeking a memorable and enjoyable stay in Surabaya.

A Delightful Stay at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON is a charming hotel that has garnered positive customer ratings across various categories. With an impressive overall score of 8.1, this hotel offers a delightful stay for travelers seeking comfort and convenience in Surabaya, Indonesia. One of the standout features of Hotel Neo Gubeng is its exceptional value for money. With an impressive rating of 8.3 for value, guests appreciate the affordable rates without compromising on quality. The hotel offers a range of amenities and services that provide excellent value, ensuring guests get the most out of their stay. From comfortable rooms to friendly staff, every aspect of the hotel is designed to provide a memorable experience at a reasonable price. Cleanliness is another aspect that guests highly praise about Hotel Neo Gubeng. With a rating of 8.3 for cleanliness, guests can expect well-maintained and spotless rooms throughout their stay. The housekeeping team ensures that the rooms are impeccably cleaned, providing a fresh and hygienic environment for guests to relax and unwind. This attention to detail in maintaining cleanliness contributes to the overall positive experience at Hotel Neo Gubeng. Furthermore, the hotel's location receives an impressive rating of 8.4. Situated in Surabaya, Indonesia, Hotel Neo Gubeng offers a convenient base for exploring the city's attractions. Guests can easily access popular landmarks, shopping centers, and restaurants within a short distance from the hotel. This prime location allows guests to make the most of their time in Surabaya, ensuring a memorable and enjoyable stay. Overall, Hotel Neo Gubeng - Surabaya by ASTON has received glowing customer reviews for its exceptional value, cleanliness, and convenient location. With its affordable rates, impeccable cleanliness, and strategic location, this hotel is a top choice for travelers seeking a delightful stay in Surabaya, Indonesia.

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Amenities and facilities

Very good8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Coffeeology
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia, 60295

Excellent8.5

Location

Airports
  • Abdul Rachman Saleh Airport (MLG)
    74.0 km
Public transportation
  • Gubeng Train Station
    950 m
Hospital or clinic
  • Siloam Hospitals Surabaya
    220 m
Shopping
  • Tunjungan Plaza
    1.4 km
Convenience store
  • Indomaret
    1.5 km
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    120 m
  • Tunjungan Plaza
    1.4 km
  • Suramadu National Bridge
    2.8 km
  • Surabaya's Zoo
    2.9 km
  • Tugu Pahlawan
    3.2 km
  • Sampoerna Museum
    5.0 km
  • Pakuwon Food Festival
    5.9 km
  • Masjid Nasional Al Akbar Surabaya
    7.9 km
Nearby landmarks
  • Monkasel (Submarine Monument)
    120 m
  • Siloam Hospitals Surabaya
    220 m
  • Embassy of Japan
    230 m
  • The Emdee Skin Clinic
    340 m
  • Taman Lalu Lintas
    360 m
  • Taman Karimun Jawa
    400 m
  • Mirota Batik
    440 m
  • Taman Persahabatan
    460 m
  • Taman Keputran
    470 m
  • Prima Buah
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property requires a refundable security deposit of IDR 200000 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center2.4 km
  • Travel time to airport (minutes)33
Extras
  • Breakfast charge (unless included in room price)120000 IDR
The property
  • Year property opened2014
  • Number of floors3
  • Room voltage220
  • Number of rooms 58
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee0 IDR

Reviews of Hotel Neo Gubeng - Surabaya by ASTON from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 6.8
  • 9.2
  • 6.8
  • 6.8
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Location score 8.5 out of 10 and is a high score in Surabaya
    Location8.5
  • Cleanliness score 8.4 out of 10 and is a high score in Surabaya
    Cleanliness8.4
  • Value for money score 8.4 out of 10 and is a high score in Surabaya
    Value for money8.4
  • Service score 8.3 out of 10 and is a high score in Surabaya
    Service8.3
  • Facilities score 8 out of 10 and is a high score in Surabaya
    Facilities8.0
  • Room comfort and quality score 7.6 out of 10 and is a high score in Surabaya
    Room comfort and quality7.6
High score for Surabaya

Rating

9+ Exceptional (86)
8-9 Excellent (46)
7-8 Very Good (85)
6-7 Good (42)
<6 Below Expectation (37)

Review summary

Powered by OpenAI

Several reviewers have praised the hotel's friendly staff for their warm and welcoming demeanor. The great rooms are also a standout feature of the hotel. Guests have consistently complimented the air conditioning system for its effectiveness. The comfortable beds have been appreciated by many guests, along with the good quality showers that have also received positive reviews.

Water dispenser outside room inconvenient for some guests; no other notable issues.

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Showing 296 verified guest comments
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  1. 10.0
    Exceptional
    Lucky from Indonesia
    Couple
    Superior Room
    Stayed 2 nights in November 2025

    “Neo Gubeng Surabaya”

    The room is clean, the bed is very big... parking is easy, nice in the city center of Surabaya.. I've stayed at Neo Gubeng twice when going to Surabaya.. got a promotional price from Agoda.. so it's cheaper... just one thing that is lacking. For the bathroom on the 5th floor, room 521, the water is stagnant so it doesn't flow. I hope this can be fixed. Thanks..

    Reviewed November 27, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    YUHDI from Indonesia
    Couple
    Standard Room
    Stayed 1 night in July 2025

    “medical trip”

    this place is good place if you want stay close to the hospital around undaan area. their staff are helpful and polite. Morning breakfast, the food are tasty suit to our preference . room are clean.

    Reviewed August 01, 2025
  3. 10.0
    Exceptional
    Lucky from Indonesia
    Couple
    Standard Room
    Stayed 1 night in June 2025

    “Exceptional”

    Got a promotional price from Agoda. I'm satisfied staying here. I hope they always maintain their cleanliness and service.

    Reviewed June 23, 2025
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    BJ from Indonesia
    Couple
    Superior Room
    Stayed 1 night in June 2025

    “Highly Recommended”

    Excellent Service Clean Rooms Highly Recommended for a Place to Stay

    Reviewed November 17, 2025
    Auto-translated through generative A.I.
  5. 9.2
    Exceptional
    Julius from Indonesia
    Solo traveler
    Standard Room
    Stayed 1 night in October 2025

    “Nice”

    Nice hotel, near Gubeng Train Station. Small but clean room.

    Reviewed October 24, 2025
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