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Convenient and luxurious hotel between Petronas Twin Towers and Bukit Bintang shopping district. On-site restaurants offer Italian and Malaysian cuisine. Zen Spa offers deep-tissue and hot stone massages. Exceptional hotel for a remarkable stay. Located in the heart of Kuala Lumpur City Centre, this property offers convenient access to iconic landmarks like the Petronas Twin Towers, Suria KLCC, Pavilion Kuala Lumpur, Menara Kuala Lumpur, and Berjaya Times Square. Enjoy breakfast in your room, indoor pool, and bar. Stay connected with complimentary Wi-Fi and modern comforts like air conditioning, a safety deposit box, and luxurious toiletries. Hotel Novotel Kuala Lumpur City Centre offers convenience, luxury, and a memorable experience for two travelers in Kuala Lumpur City Centre. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Kuala Lumpur
Check-in [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
6 travelers have booked today.
Location rating score
Value for money | 8.5 |
Distance to city center | 1.2 km |
Location rating | 9.3 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.9 km |
Does Hotel Novotel Kuala Lumpur City Centre provide airport transfer?
Hotel Novotel Kuala Lumpur City Centre provides airport transfer service upon request with an additional fee of 200 MYR in local currency. To request, check the box on the booking form just before the payment page.
Is car parking available at Hotel Novotel Kuala Lumpur City Centre?
Hotel Novotel Kuala Lumpur City Centre offers car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does Hotel Novotel Kuala Lumpur City Centre feature an option for contactless check-in and check-out?
At Hotel Novotel Kuala Lumpur City Centre, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
What is the average travel time to the closest airport from Hotel Novotel Kuala Lumpur City Centre?
The average travel time to get from Hotel Novotel Kuala Lumpur City Centre to the airport is 45 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What bars are close by Hotel Novotel Kuala Lumpur City Centre?
While staying at Hotel Novotel Kuala Lumpur City Centre, take pleasure in your evening or night out at Fuze Club Kuala Lumpur, Finnegan’s, and Sky river to get the most out of your nightlife.
How long do travelers normally stay at Hotel Novotel Kuala Lumpur City Centre?
Verified past guests that have stayed at Hotel Novotel Kuala Lumpur City Centre had an average nightly stay of 2 nights at this property.
What was the average room rate for Hotel Novotel Kuala Lumpur City Centre been in the past month?
The typical room rate for Hotel Novotel Kuala Lumpur City Centre in the past month is 347.3 MYR, compared to city's average of 242.78 MYR.
What do guests love most about Hotel Novotel Kuala Lumpur City Centre?
Verified guests that stayed at Hotel Novotel Kuala Lumpur City Centre have given this property a rating of 9.346 for its exceptional location as the primary highlight for their stay.
What is the average rating that past Business travelers' have given to Hotel Novotel Kuala Lumpur City Centre?
Verified business travelers that have stayed at this property have given Hotel Novotel Kuala Lumpur City Centre an average rating of 8.0. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What dining places are in close proximty of Hotel Novotel Kuala Lumpur City Centre?
Hotel Novotel Kuala Lumpur City Centre’s community is Kuala Lumpur City Centre which includes popular restaurants such as THIRTY8 Restaurant, Bar & Lounge, Sabayon at EQ, and Tarbush Restaurant.
Is breakfast offered at Hotel Novotel Kuala Lumpur City Centre?
Wake up to a fantastic buffet and continental breakfast at Hotel Novotel Kuala Lumpur City Centre. Guests can enjoy breakfast offered with an additional charge of 52.22 MYR for adults and 26.11 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
Experience Modern Comfort at Hotel Novotel Kuala Lumpur City Centre
Welcome to Hotel Novotel Kuala Lumpur City Centre, a luxurious 4-star hotel conveniently located in the heart of Kuala Lumpur, Malaysia. With its prime location, this hotel offers easy access to the city's major attractions, shopping malls, and business districts. Whether you are visiting for business or leisure, Hotel Novotel Kuala Lumpur City Centre ensures a comfortable and memorable stay.
Built in 2006 and last renovated in 2019, this contemporary hotel boasts 302 well-appointed rooms that are designed with modern comforts and stylish furnishings. Each room is equipped with all the essential amenities to make your stay enjoyable and convenient. From spacious beds and high-speed internet access to flat-screen TVs and minibars, Hotel Novotel Kuala Lumpur City Centre offers everything you need for a relaxing retreat.
Check-in begins at 02:00 PM, allowing you to settle in and start your Kuala Lumpur adventure. The friendly and professional staff are always ready to assist you with any queries or requests you may have. Check-out is until 12:00 PM, giving you ample time to enjoy a leisurely morning before departing. The hotel also offers a convenient airport transfer service, with a travel time of approximately 45 minutes, ensuring a hassle-free journey to and from the airport.
Unwind and Indulge in Luxury at Hotel Novotel Kuala Lumpur City Centre's Entertainment Facilities
At Hotel Novotel Kuala Lumpur City Centre, guests can indulge in a wide range of entertainment facilities that are designed to provide the ultimate relaxation and rejuvenation experience. Whether you are looking to unwind after a long day of exploring the city or simply want to pamper yourself, this hotel has it all.
Step into the hotel's elegant bar and lounge area, where you can enjoy a refreshing cocktail or a glass of wine while soaking in the vibrant atmosphere. For those who want to look their best, the hotel also offers a salon where you can get a stylish haircut or a relaxing beauty treatment.
To truly unwind, head to the hotel's spa and wellness center. Here, you can indulge in a soothing massage that will melt away your stress and tension. After your massage, take a dip in the hot tub or relax in the sauna to further enhance your relaxation experience.
With its extensive range of entertainment facilities, Hotel Novotel Kuala Lumpur City Centre ensures that every guest can find their own slice of paradise within its walls. Whether you want to enjoy a drink at the bar, pamper yourself at the salon, or rejuvenate your body and mind at the spa, this hotel has everything you need for a truly memorable stay.
Stay Active at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre is the perfect destination for fitness enthusiasts and those looking to stay active during their stay in Kuala Lumpur. With a range of top-notch sports facilities, guests can maintain their workout routine and enjoy a refreshing swim in style.
Start your day with a few laps in the indoor pool, a serene oasis where you can escape the bustling city and focus on your fitness goals. The pool is surrounded by floor-to-ceiling windows, offering breathtaking views of the city skyline while you swim.
For a more intense workout, head to the fitness center, equipped with state-of-the-art equipment to cater to all your exercise needs. Whether you prefer cardio machines, weightlifting, or group classes, this fitness center has it all.
If you prefer to soak up the sun while working out, the outdoor pool is the place to be. Take a dip in the crystal-clear waters, or lounge by the poolside bar, sipping on refreshing cocktails while enjoying the tropical ambiance.
For those seeking a more holistic approach to fitness, the hotel also offers a dedicated yoga room. Unwind and rejuvenate your mind, body, and soul with a yoga session led by experienced instructors.
Best of all, access to the fitness center is complimentary for all guests, ensuring that you can stay active without any additional cost. So, whether you're a fitness enthusiast or simply looking to stay in shape during your stay, Hotel Novotel Kuala Lumpur City Centre's sports facilities have got you covered.
Convenience Facilities at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed without leaving the premises. Additionally, the safety deposit boxes offer a secure place for guests to store their valuables, providing peace of mind throughout their stay.
The hotel's concierge is always ready to assist guests with any requests or information they may need, ensuring a seamless experience. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. For those who prefer to smoke, there is a designated smoking area within the hotel. Free Wi-Fi is also provided in all rooms, allowing guests to stay connected and productive during their stay.
Other convenience facilities at Hotel Novotel Kuala Lumpur City Centre include dry cleaning services, express check-in/check-out for a quick and efficient arrival and departure process, and luggage storage for guests who arrive early or have a late departure. The daily housekeeping service ensures that the rooms are always clean and tidy, providing a comfortable and enjoyable stay for guests. With these convenience facilities, Hotel Novotel Kuala Lumpur City Centre aims to provide a seamless and enjoyable experience for all its guests.
Convenient Transport Facilities at Hotel Novotel Kuala Lumpur City Centre
At Hotel Novotel Kuala Lumpur City Centre, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a seamless journey from the airport to the hotel. Whether you are arriving or departing, the hotel's efficient and professional staff will be there to assist you.
For guests who prefer to drive, Hotel Novotel Kuala Lumpur City Centre provides a spacious and secure car park onsite. Self-parking is available, allowing guests to conveniently park their vehicles and explore the city at their own pace. Please note that car park charges are applied.
Additionally, the hotel offers a taxi service, making it easy for guests to navigate the city and visit popular attractions. Whether you need transportation for business meetings or sightseeing, the hotel's reliable taxi service is at your disposal. With these transport facilities, Hotel Novotel Kuala Lumpur City Centre ensures that guests can easily explore the vibrant city of Kuala Lumpur.
Modern Comfort and Convenience at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of modern and well-appointed room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing guests to adjust the temperature to their preference for a restful sleep. The hotel also provides bathrobes, perfect for relaxing after a long day of exploring the city or attending business meetings.
For entertainment options, guests can enjoy a selection of in-house movies on the television provided in the room. Whether it's catching up on the latest Hollywood blockbuster or simply unwinding with a favorite film, the in-house movies offer a great way to relax. The room also features a hairdryer, ensuring that guests can easily style their hair before heading out for the day.
In addition, the mini bar in each room is stocked with a variety of beverages and snacks, offering guests a convenient refreshment option without having to leave the comfort of their room. The satellite/cable TV allows guests to stay connected to the world, with a wide range of channels to choose from. Furthermore, the refrigerator in the room provides a convenient space to store any perishable items or drinks.
Hotel Novotel Kuala Lumpur City Centre's room facilities are designed to provide guests with a comfortable and enjoyable stay, offering modern amenities and conveniences for a truly memorable experience.
Indulge in a Culinary Journey at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre offers a range of dining facilities that will satisfy even the most discerning palates. With 24-hour room service, guests can enjoy a delicious meal in the comfort of their own room at any time of the day or night. The hotel's on-site restaurant provides a delightful dining experience, serving a variety of international and local cuisines that are sure to please every taste bud. For those who prefer the convenience of in-room dining, room service is available to cater to all gastronomic desires. The dedicated housekeeping team ensures that the dining area is kept clean and tidy, allowing guests to enjoy their meals in a pleasant and hygienic environment. With a halal restaurant on-site, Muslim guests can indulge in a delectable array of dishes prepared in accordance with Islamic dietary requirements. Start your day right with a scrumptious breakfast buffet that offers a wide selection of options, including a delightful continental breakfast spread.
Luxurious and Spacious Rooms at Hotel Novotel Kuala Lumpur City Centre
Indulge in a world of comfort and elegance at Hotel Novotel Kuala Lumpur City Centre. With a variety of room types to choose from, you are guaranteed a luxurious stay in the heart of Kuala Lumpur.
Experience ultimate relaxation in the Deluxe Room with 1 King Bed or Deluxe Room with 2 Single Beds, both offering a generous space of 28 square meters. For those seeking a little extra space, the Executive Room with 1 King Bed provides a spacious retreat spanning 32 square meters.
For a truly indulgent stay, opt for the Junior Suite - 1 King bed, boasting a generous 56 square meters of space. With its plush furnishings and modern amenities, this suite offers a perfect blend of comfort and style.
Book your preferred room type on Agoda and enjoy the best prices and a hassle-free experience. With Agoda, you can easily compare prices, read reviews, and make secure reservations, ensuring a seamless booking process. Discover the perfect room for your stay at Hotel Novotel Kuala Lumpur City Centre and embark on a memorable journey of luxury and relaxation.
Discover the Vibrant Kuala Lumpur City Centre
Immerse yourself in the bustling heart of Kuala Lumpur at Hotel Novotel Kuala Lumpur City Centre. Located in the vibrant Kuala Lumpur City Centre (KLCC) district, this hotel offers easy access to some of the city's most iconic landmarks and attractions. Whether you're a business traveler or a tourist, you'll find everything you need right at your doorstep.
Step outside the hotel and find yourself surrounded by a myriad of shopping destinations, including the world-renowned Suria KLCC mall and Avenue K. Indulge in a shopping spree as you explore the countless retail outlets, luxury brands, and local boutiques. After a day of retail therapy, take a leisurely stroll through the beautifully landscaped KLCC Park, where you can enjoy stunning views of the Petronas Twin Towers and relax amidst lush greenery.
For those seeking cultural experiences, the nearby Aquaria KLCC offers a fascinating journey through Malaysia's marine life, while the Petrosains Discovery Centre provides an interactive exploration of science and technology. Food enthusiasts will be spoilt for choice with the wide array of dining options in the area, ranging from local street food to international cuisines.
With its prime location and an abundance of attractions, Kuala Lumpur City Centre is the perfect base for exploring the vibrant city of Kuala Lumpur. Book your stay at Hotel Novotel Kuala Lumpur City Centre and immerse yourself in the energy and excitement of this dynamic district.
Convenient Transportation Options from Kuala Lumpur Airports to Hotel Novotel Kuala Lumpur City Centre
When traveling to Kuala Lumpur, Malaysia, and staying at the Hotel Novotel Kuala Lumpur City Centre, you have several convenient transportation options from the nearby airports.
If you arrive at Kuala Lumpur International Airport (KLIA), the fastest and most convenient way to reach the hotel is by taking a taxi or ride-sharing service. The journey takes approximately 50 minutes, depending on traffic conditions. Alternatively, you can also take the KLIA Ekspres train to KL Sentral, and from there, transfer to the KL Monorail to Bukit Bintang station, which is a short walk from the hotel.
Another airport option is Sultan Abdul Aziz Shah Airport, also known as Subang Airport. From here, you can take a taxi or ride-sharing service directly to the hotel, which will take approximately 40 minutes, depending on traffic. Alternatively, you can take the KLIA Ekspres train from Subang Airport to KL Sentral, and then transfer to the KL Monorail to reach Bukit Bintang station.
No matter which airport you arrive at, Hotel Novotel Kuala Lumpur City Centre is easily accessible and offers a convenient location in the heart of Kuala Lumpur City Centre. With its comfortable rooms, modern amenities, and proximity to popular attractions like the Petronas Twin Towers and Pavilion Kuala Lumpur, it is the perfect choice for both business and leisure travelers.
Discover Iconic Landmarks and Natural Beauty near Hotel Novotel Kuala Lumpur City Centre
Situated in the heart of Kuala Lumpur, Hotel Novotel Kuala Lumpur City Centre offers convenient access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the world-famous Petronas Twin Towers, an architectural marvel that dominates the city's skyline. Take a stroll through the adjacent KLCC Park, a lush green oasis in the midst of the bustling city, perfect for a leisurely walk or a picnic with family and friends.
For breathtaking panoramic views of Kuala Lumpur, head to Menara Kuala Lumpur, a towering observation deck that offers stunning vistas of the cityscape. If you're traveling with kids, don't miss the chance to explore Aquaria KLCC, an impressive underwater world that houses a diverse range of marine life. Just a short walk away, you can also explore the KLCC - Bukit Bintang Pedestrian Walkway, a covered walkway that connects the city's major shopping and entertainment districts.
Nature enthusiasts will appreciate the proximity to KL Forest Eco Park, a lush rainforest reserve in the heart of the city. Take a break from the urban jungle and immerse yourself in the tranquility of this green oasis. Additionally, history buffs can visit the Masjid Jamek Kampung Baru, a historic mosque that showcases the rich cultural heritage of Kuala Lumpur. With so many landmarks and attractions nearby, Hotel Novotel Kuala Lumpur City Centre is the perfect base for exploring all that the vibrant city has to offer.
Convenient Public Transport Stations near Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre is strategically located near several public transport stations, making it the perfect choice for travelers looking for convenient transportation options. The hotel is within walking distance of Raja Chulan Monorail Station, Ampang Park LRT Station, Bukit Nanas Monorail Station, LRT Train Station - Damai LRT, LRT Train Station - Kampung Baru, Dato' Keramat LRT Station, Jelatek LRT Station, and LRT Train Station - KLCC. These stations provide easy access to various parts of Kuala Lumpur, allowing guests to explore the city's attractions, shopping districts, and business centers with ease. Whether you're visiting for leisure or business, the proximity of these public transport stations ensures that you can conveniently navigate the city and make the most of your stay at Hotel Novotel Kuala Lumpur City Centre.
A Gastronomic Delight Just Steps Away
Hotel Novotel Kuala Lumpur City Centre is surrounded by an array of tantalizing dining options that are sure to satisfy even the most discerning palates. Indulge in the exquisite flavors of Italian cuisine at ZENZERO Restaurant & Wine Bar, or savor the aromatic spices of Malaysian cuisine at Restoran Nasi Kandar Pelita. For a truly unique dining experience, head to Atmosphere 360, a revolving restaurant that offers panoramic views of the city while you enjoy a delectable meal. If you're in the mood for some street food, Tapak Urban Street Dining is the perfect spot to sample a variety of local dishes. For a taste of Latin American cuisine, Fuego at Troika Sky Dining is a must-visit. Craving some Korean flavors? K Fry Urban Korean @ Suria KLCC is just a short stroll away. For a fine dining experience, Cantaloupe at Troika Sky Dining offers exquisite dishes in an elegant setting. Indulge in freshly baked goods at Kenny Hills Bakers, Ampang, or treat yourself to the finest caviar and oysters at Poseidon Reserve Caviar & Oyster Bar. With so many culinary options at your doorstep, your taste buds are in for a treat at Hotel Novotel Kuala Lumpur City Centre.
Shop 'til You Drop at Kuala Lumpur's Premier Shopping Landmarks
Hotel Novotel Kuala Lumpur City Centre is conveniently located near some of Kuala Lumpur's most renowned shopping landmarks. Just a short distance away, you'll find the Ampang Park Shopping Centre, a popular destination for fashionistas looking for the latest trends. For book lovers, Kinokuniya is a must-visit, offering an extensive collection of books, magazines, and stationery. Fashion enthusiasts can also explore the nearby Louis Vuitton and Uniqlo stores for high-end fashion and affordable clothing options. For those interested in unique home decor and furnishings, Tear Proof and Abee Rugs offer a wide selection of stylish and high-quality products. Art lovers can visit nikorex display and Tenmoku Pottery, where they can find beautiful ceramics and art pieces. And if you're looking for a one-stop shopping experience, The Intermark Mall is just a short stroll away, offering a wide range of retail outlets, dining options, and entertainment facilities. With such a variety of shopping landmarks nearby, Hotel Novotel Kuala Lumpur City Centre is the perfect choice for shopaholics and fashion enthusiasts.
Affordable Luxury at Hotel Novotel Kuala Lumpur City Centre
Indulge in a luxurious stay at Hotel Novotel Kuala Lumpur City Centre without breaking the bank. With an average room price of just $77, this hotel offers exceptional value for money compared to the city's average price of $58 per night.
At Hotel Novotel Kuala Lumpur City Centre, you can experience the perfect blend of comfort, convenience, and affordability. Each spacious and well-appointed room is designed to provide a relaxing retreat after a day of exploring the vibrant city. Enjoy modern amenities, plush bedding, and stunning city views, all at an unbeatable price.
Whether you're a business traveler or a leisure seeker, Hotel Novotel Kuala Lumpur City Centre offers a range of facilities and services to enhance your stay. Take a dip in the outdoor pool, work out at the fitness center, or indulge in a rejuvenating spa treatment. With its prime location in the heart of Kuala Lumpur, you'll have easy access to popular attractions, shopping malls, and dining options, making it the perfect choice for your next stay in the city.
Excellent Services and Friendly Staff
Hotel Novotel Kuala Lumpur City Centre has received numerous positive reviews from satisfied guests. One reviewer mentioned that they were overall satisfied with their stay and would definitely come back again. They highlighted the excellent services provided by the hotel staff, who were described as friendly and helpful. The hotel was also commended for its cleanliness and the beautiful rooms with great views. Guests also appreciated the well-provided facilities and the convenient location of the hotel. With its friendly and helpful staff, Hotel Novotel Kuala Lumpur City Centre ensures a pleasant and memorable stay for its guests.
Exceptional Customer Ratings at Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre has consistently received exceptional customer ratings, making it a top choice for travelers visiting Kuala Lumpur. With an impressive overall rating of 8.4, this hotel surpasses expectations in various aspects, ensuring a memorable stay for its guests.
One of the standout features of Hotel Novotel Kuala Lumpur City Centre is its excellent value for money, with a rating of 8.3. Guests appreciate the affordable rates combined with the high-quality amenities and services offered by the hotel. Whether you are traveling for business or leisure, this hotel provides a great value proposition that allows you to enjoy a comfortable and enjoyable stay without breaking the bank.
The hotel's facilities also receive high praise, with a rating of 8.1. From the modern fitness center to the refreshing outdoor pool, guests have access to a range of facilities that cater to their needs. Whether you want to stay active or relax and unwind, Hotel Novotel Kuala Lumpur City Centre has you covered. The well-maintained facilities contribute to the overall positive experience and add an extra layer of convenience to your stay.
Furthermore, the hotel's staff performance is highly regarded, with a rating of 8.4. The friendly and attentive staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with your room, recommendations for local attractions, or any other request, the staff at Hotel Novotel Kuala Lumpur City Centre is always ready to assist with a warm smile.
In addition to these remarkable ratings, the hotel's prime location also stands out, with a rating of 9.3. Situated in the heart of Kuala Lumpur, guests have easy access to popular attractions, shopping centers, and dining options. The convenient location allows you to explore the vibrant city with ease, making your stay at Hotel Novotel Kuala Lumpur City Centre even more enjoyable.
Overall, Hotel Novotel Kuala Lumpur City Centre's exceptional customer ratings highlight its commitment to providing an outstanding experience for its guests. With excellent value for money, top-notch facilities, attentive staff, and a prime location, this hotel is a fantastic choice for travelers seeking a memorable stay in Kuala Lumpur.
Excellent8.2
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Provided by verified guests of
Excellent
Show reviews that mention
Check in was very slow. Staffs were friendly and nice but housekeeping delayed the check in process thus resulting in late checked in. It was not a good experience having to wait for room when we were all tired from travelling. Instead 2pm we checked in only ar almost 4pm. Breakfast was BAD!!! We stayed 3 nights and had to eat the same food over and over again. Chef should have at least 3 sets of menu that rotates! How do I recommend such hotel to others??!! Bad bad bad break fast! Rice cake (lontong) was really hard and nasi lemak rice was half cooked and some of the breads were quite hard. Chef needs to improve on menu and have different sets of food. Not the same main every day! However, i must compliment the chicken dishes.. were good. Location of the hotel is good as it is nearby Pavillion (only walking distance). Staffs were friendly. Thanks to Daniel and Aliya and another Malay lady with scarves. (Didnt get her name). My apologies for their patience as we were frustrated with the late checked in due to slow cleaning and housekeeping process. However, thank you for keeping the room clean. We appreciate. Everything else was good. If only had been better, it would a perfect spot and would love to come again. Im a bit particular about breakfast! So please i do hope your chefs will make good changes to the menu! However, do keep the coffee! Nice coffee (expresso) flavour!
Dear Mardhiana, Thank you for sharing your detailed feedback, and we appreciate your compliments on our location and the service provided by our team members, especially Daniel, Aliya, and the staff member you mentioned. We are truly sorry for the delay during your check-in and the inconvenience it caused after a long day of travel. We also regret that the breakfast experience did not meet your expectations. Your suggestions regarding menu variety and food quality have been shared with our culinary team, and we will certainly look into improving the offerings to provide a better and more varied experience for our guests. We are glad you enjoyed the chicken dishes and the coffee, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you again for your valuable feedback. Sincerely Angelia Ku General Manager
Novotel Kuala Lumpur City Centre offers an exceptional stay with its prime location, providing easy access to the bustling city center, shopping districts, and iconic attractions like the Petronas Twin Towers. The rooms are modern, spacious, and impeccably clean, ensuring a comfortable retreat after a day of exploration. Guests appreciate the hotel's well-maintained amenities, including the refreshing outdoor pool, well-equipped fitness center, and diverse dining options offering delicious cuisine. The staff are consistently friendly, professional, and attentive, going above and beyond to ensure a memorable experience. Whether traveling for business or leisure, Novotel KLCC provides a perfect balance of comfort, convenience, and value.
Dear Kris, We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager
We had a wonderful stay at Novotel. Strategically located across pavilion mall with a link bridge that gives us convenient access to major Bukit Bintang malls including KLCC. Our family of 5 booked two rooms and requested for a joining room. Hotel was kind enough to fulfil our request. Room was generally clean however it has shown some signs of Aging. Furnitures, carpet, curtains and bathroom were dated and can be improved. We drove to the hotel, and thankfully the carpark in the hotel basement was safe for parking. But do note that the carpark has sharp narrow turns and is slightly poorly lit. Hotel should consider providing free parking to staying guests to make it an even more welcoming stay.
Dear Nadiah, Thank you for choosing Novotel Kuala Lumpur City Centre and for taking the time to share your experience. We are delighted to hear that you had a wonderful stay and that our strategic location, along with the convenient link bridge to Pavilion and Bukit Bintang malls, added to your experience. It is also great to know that our team was able to accommodate your request for adjoining rooms, ensuring a comfortable stay for your family. We appreciate your feedback regarding the room’s condition and will certainly take your comments into consideration as we continue to improve our facilities. Your insights on the car park are also noted, and we will look into enhancing lighting and signage for better navigation. While we currently offer parking at a discounted rate for in-house guests, we understand your suggestion for complimentary parking and will keep it in mind for future enhancements. We truly value your feedback and hope to have the pleasure of welcoming you back for a
As a solo female traveller, I felt safe with the location and with the hotel. It is in a great location near to Bukit Bintang but without the crowd and craziness. The room is clean, the hotel support sustainability by providing big bottles for shampoo, conditioner, shower cream, hand wash and body lotion. The more powerful hair dryer provided is a great touch especially for ladies with long hair. Room is spacious enough with sufficient lightning. Bed is firm and the bedsheets are high threadcount which is really comfortable. This is the 3rd time I have stayed in this hotel it is near to pavilion mall and klcc. The monorail raja chulan is a short walk away and I can take it to the nearby Chinatown for the great variety of food and restaurants. Overall a good stay.
Dear Shin, Thank you for taking the time to share your feedback with us. We are delighted to hear that your recent stay at Novotel Kuala Lumpur City Centre was more enjoyable than your previous visits, and we truly appreciate your continued trust in us. We are pleased that you found the cleanliness of your room excellent, and that the improvements we’ve made, such as the new hairdryers and upgraded toiletries, enhanced your stay. It is also wonderful to know that the lighting and bed comfort met your expectations. We appreciate your suggestions regarding our check-in process and pricing. We will certainly take your feedback into consideration as we continually strive to improve our services. Offering the best rates and benefits for direct bookings is important to us, and we will look into this further. It ois always a pleasure to hear that you were able to see a familiar face at check-out, and we will be sure to pass along your compliments to our team. Your recognition of their ser
290 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Amazing 👏 ”
The hotel is located in the heart of Kuala Lumpur. Just a stone throw away from Pavillion, my family and I were able to walk from the hotel to Pavillion, Sungai Wang & Farenheit. The only con about the area is the traffic... the traffic was horendous at night when you want to go somewhere further ie, Ampang, Subang Jaya(Chef Ammar), massage parlours in Changkat... what was supposed to be a 10 min drive to Changkat turned into a 45 minute drive instead. The hotel parking is RM5/day for hotel guests, we were informed our total parking fee would be RM15 for a total of 3 days. But instead every single time we left the building, we paid an estimate RM12-RM19. The reception staff forgot to inform us about validating our touchNgo card, but its okay! Not their fault since we checked in at 5AM. There is no valet parking so you'd have to really pay attention while driving down to their basement carpark. The drive down to the carpark was steep and squeezy. My husband drove our family car(Estima) and it did not sustain any scratches. We even saw bigger family cars parked there too without a scratch! Prior to arriving in KL, I called in and informed we would like an early check-in for 3 rooms but was told they would try to accomodate to our requests but they are booked full for the weekend hence they suggested we book an extra night for the day before we arrive in KL. We booked our 3 rooms for the following dates; 16-18 September 2022 and booked an additional 2 rooms for 15-16 September 2022 as we arrived in KL at 5AM on 16 September. We checked in with a breeze and the reception staff was kind enough to allow an early check in for our third room, but it was a 2 single bedded room instead of as per our booking; deluxe king room. But the third room got a change at 1130AM the same day. Thankfully, we all rested fine with their amazing bed. Pillows are soft but I brought along some of my own to make myself comfortable. There are toiletries provided and even body lotion(AMAZ
Dear Nurul, Greeting from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Mohd Azmi Awang Room Division Manager