Hotel Utami

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Raya Juanda Selatan, Waru, Surabaya, Indonesia, 61257

Highlights

Check-in/out [express]

Air conditioning

Room service [24-hour]

Room service [24-hour]

Laundry service

Smoking area

Facilities

Internet access

Car park

Check-in/out [express]

Restaurants

Family room

Luggage storage

Room service [24-hour]

Business center

About us

Conveniently situated in the Waru part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Location 7.3
Service 6.9
Value for money 6.7
Cleanliness 6.6

Based on 256 verified reviews

Location

7.3

Service

6.9

Value for money

6.7

Cleanliness

6.6

Room comfort and qua...

6.5

Facilities

6.4

See map

7.3Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Masjid Nasional Al Akbar Surabaya
6.0 km
Surabaya's Zoo
9.5 km
Surabaya Town Square
9.8 km
Bungkul Park
10.1 km
Monkasel (Submarine Monument)
12.2 km
Closest landmarks
Galeri Batik Jawa Timur
470 m
Lapangan Albatros
1.6 km
Taman Vancouver
1.8 km
Puri Sport Club
1.8 km
Taman Paris Blok B, Puri Surya Jaya
1.8 km

Good to know

Value for money6.7
Location rating7.3
Nearest airportJuanda International Airport (SUB)
Distance to airport4.6 km

Rooms available at Hotel Utami

Executive
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin or Double Room
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Utami Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior with Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Utami Suite
...
  • Room size: 40 m²/431 ft²
  • City view
Enter dates to see prices
Superior with Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Utami Suite
...
  • Room size: 40 m²/431 ft²
  • City view
Enter dates to see prices
Superior with Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
Enter dates to see prices
Junior Suite Room Promo
...
  • Room size: 22 m²/237 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! Hotel Utami offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

While staying at Hotel Utami, jump start your visit by checking out the closest point of interest in walking distance to the property such as Galeri Batik Jawa Timur.

Hotel Utami's policy concerning children's bedding considers guests age 9 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Hotel Utami has a total of 137 rooms.

Verified past guests that have stayed at Hotel Utami had an average nightly stay of 1 night at this property.

Verified solo travelers that have stayed at this property have given Hotel Utami an average rating of 6.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hotel Utami an average rating of 6.9. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hotel Utami an average rating of 9.0. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is Gedangan, 2049.63 m away from Hotel Utami.

Hotel Utami’s neighborhood is Waru which consists of famous dining places such as IBC Pondok Tempo Doeloe - Juanda and Gudeg Bu Harman.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

More about Hotel Utami

More about Hotel Utami

Welcome to Hotel Utami: A Relaxing Retreat in Surabaya

Nestled in the heart of Surabaya, Indonesia, Hotel Utami offers a tranquil and comfortable stay for both business and leisure travelers. With its convenient location and excellent amenities, this 3-star hotel is the perfect choice for those seeking a relaxing retreat in the bustling city. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The friendly staff at Hotel Utami are dedicated to providing exceptional service, ensuring that your stay is memorable and enjoyable. With 137 well-appointed rooms, Hotel Utami offers a variety of accommodation options to suit every traveler's needs. Whether you are traveling alone, as a couple, or with your family, you will find a comfortable and spacious room to relax and unwind. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay.

Convenience Facilities at Hotel Utami

Hotel Utami in Surabaya, Indonesia, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, right in the comfort of your own room. The hotel also provides a laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For those who prefer to dine in a restaurant setting, Hotel Utami offers room service, bringing delectable dishes straight to your doorstep. Stay connected with the complimentary Wi-Fi available in public areas, making it easy to browse the internet or check your emails. Additionally, Hotel Utami has a designated smoking area for guests who smoke, ensuring a pleasant environment for everyone. The hotel also offers express check-in/check-out services, allowing you to quickly settle in or depart without any unnecessary delays. With luggage storage facilities, you can securely store your belongings before check-in or after check-out, giving you the freedom to explore Surabaya without any heavy bags weighing you down. Hotel Utami prioritizes convenience and aims to provide a seamless experience for all guests.

Convenient Transport Facilities at Hotel Utami

At Hotel Utami, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless stay in Surabaya, Indonesia. For guests arriving by car, our valet parking service is available to take care of your vehicle. Our friendly and professional staff will assist you with parking, allowing you to relax and start enjoying your stay from the moment you arrive. In addition to valet parking, Hotel Utami also provides a spacious and secure car park for guests who prefer to self-drive. You can rest assured knowing that your vehicle is in safe hands while you explore the vibrant city of Surabaya. Whether you're traveling for business or leisure, our transport facilities are designed to make your stay at Hotel Utami as convenient and comfortable as possible.

Modern Comforts Await at Hotel Utami in Surabaya

At Hotel Utami in Surabaya, Indonesia, guests can indulge in a comfortable and relaxing stay with a range of modern room facilities. Each room is equipped with air conditioning, ensuring a cool and pleasant atmosphere throughout your stay, no matter the weather outside. Kick back and unwind in front of the television, catching up on your favorite shows or enjoying a movie night in the comfort of your room. For those looking to quench their thirst or enjoy a refreshing beverage, the mini bar in each room is stocked with a variety of drinks and snacks. With just a few steps, you can satisfy your cravings without having to leave the comfort of your room. Additionally, the satellite/cable TV provides a wide selection of channels, allowing guests to stay entertained and connected to the world during their stay. Hotel Utami goes above and beyond to ensure that guests have a comfortable and enjoyable experience. With these room facilities, guests can relax and unwind in a cozy and inviting atmosphere, making their stay in Surabaya truly memorable.

Indulge in a Culinary Delight at Hotel Utami's Dining Facilities

Hotel Utami in Surabaya, Indonesia, offers an array of dining facilities that are sure to satisfy even the most discerning taste buds. With 24-hour room service, guests can enjoy a delectable meal in the comfort of their own room at any time of the day or night. Whether craving a late-night snack or a hearty breakfast, the dedicated staff at Hotel Utami are always ready to cater to your culinary desires. For a more casual dining experience, guests can head to the coffee shop. Here, you can sip on a freshly brewed cup of coffee while indulging in a selection of pastries and light bites. The cozy ambiance and friendly service make it the perfect spot to relax and unwind. If you're in the mood for a more formal dining experience, the hotel's restaurant is the place to be. Offering a diverse menu of local and international dishes, the restaurant provides a gastronomic journey that will delight your senses. From traditional Indonesian delicacies to international favorites, there is something to satisfy every palate. With its elegant decor and attentive staff, the restaurant at Hotel Utami is ideal for a romantic dinner or a celebratory meal with friends and family. So, whether you prefer the convenience of in-room dining, the laid-back atmosphere of the coffee shop, or the refined elegance of the restaurant, Hotel Utami has dining options to suit every occasion.

Luxurious and Spacious Rooms at Hotel Utami, Surabaya

Hotel Utami in Surabaya offers a range of luxurious and spacious rooms to cater to every traveler's needs. From the elegant Executive room, measuring 45 square meters and featuring a comfortable Double Bed, to the stylish Junior Suite, spanning 38 square meters and equipped with a cozy Queen Bed, guests are guaranteed a comfortable and relaxing stay. For those looking for a cozy retreat, the Superior With Breakfast room, measuring 28 square meters, offers a choice of either 2 Single Beds or 1 Double Bed. Lastly, the exquisite Utami Suite, covering 40 square meters and furnished with a plush King Bed, provides a truly indulgent experience. Booking a stay at Hotel Utami through Agoda not only guarantees a memorable stay in Surabaya, but also offers the best prices and a hassle-free experience. Agoda's competitive rates ensure that guests get the most value for their money, allowing them to enjoy the luxurious rooms of Hotel Utami without breaking the bank. Additionally, Agoda's user-friendly platform makes it easy to browse and book rooms, saving guests time and effort. With Agoda, guests can secure their ideal room at Hotel Utami with just a few clicks, ensuring a seamless and convenient booking process.

Discover the Vibrant Neighborhood of Waru in Surabaya

Nestled in the bustling city of Surabaya, the neighborhood of Waru offers a vibrant and dynamic experience for travelers. With its strategic location, Hotel Utami provides the perfect base to explore all that this exciting area has to offer. Waru is renowned for its lively atmosphere, where modernity seamlessly blends with traditional Indonesian charm. This neighborhood is a shopper's paradise, with a plethora of malls, markets, and boutiques to explore. Indulge in a retail therapy session at Galaxy Mall, one of Surabaya's largest shopping centers, or immerse yourself in the local culture at the Waru Traditional Market, where you can find an array of fresh produce, traditional crafts, and delicious street food. Beyond shopping, Waru also offers a wealth of dining options to satisfy every palate. From local Indonesian delicacies to international cuisine, you'll find a diverse range of restaurants, cafes, and street food stalls serving up mouthwatering dishes. After a satisfying meal, take a leisurely stroll along the picturesque Waru Park, where you can relax amidst lush greenery and enjoy the tranquility of nature. With its vibrant atmosphere, diverse culinary scene, and endless shopping opportunities, Waru is a neighborhood that never fails to captivate visitors. Whether you're a shopaholic, a food lover, or simply seeking an authentic Indonesian experience, Hotel Utami in Waru is the perfect choice for your stay in Surabaya.

Traveling from the Airport to Hotel Utami in Surabaya, Indonesia

Located in the bustling city of Surabaya, Indonesia, Hotel Utami offers a convenient and comfortable stay for travelers. When arriving at the nearest airport, Juanda International Airport, there are several transportation options available to reach the hotel in Waru, Surabaya. One of the most convenient ways to get to Hotel Utami is by taking a taxi from the airport. Upon arrival, you can easily find taxi counters inside the airport terminal where you can book a taxi to your destination. The journey from Juanda International Airport to Hotel Utami typically takes around 20-30 minutes, depending on traffic conditions. Taxis in Surabaya are generally safe and reliable, providing a hassle-free transfer to the hotel. Alternatively, if you prefer public transportation, you can take a DAMRI bus from the airport to Bungurasih Bus Terminal. From there, you can catch a local minibus or angkot that will take you to Waru, where Hotel Utami is located. This option is more affordable but may require some navigation and patience, especially if you are unfamiliar with the area. Whether you choose to take a taxi or public transportation, traveling from Juanda International Airport to Hotel Utami is a convenient and straightforward journey. Upon arrival at the hotel, you will be greeted by friendly staff and can relax in the comfortable and well-equipped rooms, making your stay in Surabaya a memorable one.

Explore the Vibrant Surroundings of Hotel Utami in Surabaya

Located in the bustling city of Surabaya, Hotel Utami offers a convenient base for exploring the vibrant surroundings. Within close proximity to the hotel, you will find a range of landmarks and attractions that are sure to captivate your interest. One of the nearby landmarks is Merbabu Family Park, a charming green space that offers a peaceful retreat from the city's hustle and bustle. Take a leisurely stroll through the park's well-maintained paths, surrounded by lush trees and colorful flowers. Lembre Park is another nearby attraction, known for its beautiful landscaping and serene atmosphere. It's the perfect spot to relax and unwind after a day of exploring Surabaya. For those interested in cultural and historical sites, Taman Vancouver is a must-visit. This park commemorates the bond between Indonesia and Canada and features a replica of the iconic Stanley Park in Vancouver. GKP Juanda, a local church, is also worth a visit for its stunning architecture and peaceful ambiance. If you're looking for some retail therapy, head to Kantor Air Asia, where you'll find a variety of shops and boutiques. RSIA Arafah Anwar Medika Sukodono and Klinik Bds Tebel are nearby medical facilities, ensuring peace of mind for travelers in need of healthcare services. Nature enthusiasts will be delighted to discover Suruh Recreational Park & Bath, a charming park with lush greenery and a refreshing bath area. Taman Athena is another natural oasis, offering a tranquil setting for a leisurely walk or picnic. Sports enthusiasts can visit GOR Sahabat, a sports complex that hosts various events and activities. Whether you're a spectator or eager to join in the fun, this is the place to be. With such a diverse range of landmarks and attractions nearby, Hotel Utami is the perfect choice for travelers looking to explore the vibrant surroundings of Surabaya. From peaceful parks to cultural sites and shopping destinations, there is something for everyone to enjoy.

Convenient Public Transport Stations near Hotel Utami

Hotel Utami in Surabaya, Indonesia, is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, you will find Gedangan, Halte Sawotratap, Waru, and Bungurasih Bus Station, providing easy access to various parts of Surabaya and beyond. Gedangan is a nearby public transport station that offers a range of transportation options, including buses and minivans. From here, you can easily navigate your way around the city and visit popular attractions such as the Surabaya Zoo or the House of Sampoerna. Halte Sawotratap is another convenient option for travelers staying at Hotel Utami. This public transport station is well-connected to different parts of Surabaya and provides access to major shopping malls, restaurants, and entertainment venues. Whether you're looking to indulge in some retail therapy or experience the vibrant nightlife, Halte Sawotratap is a great starting point. Waru is yet another public transport station near Hotel Utami, offering a seamless commute to various parts of Surabaya. From here, you can easily explore the city's cultural heritage sites, such as the historic Arab Quarter or the Cheng Hoo Mosque. Lastly, Bungurasih Bus Station is a major transportation hub located in close proximity to Hotel Utami. It serves as a gateway to other cities in Java, making it convenient for travelers planning to explore beyond Surabaya. With these public transport stations conveniently located near Hotel Utami, guests can easily navigate Surabaya and its surroundings, ensuring a hassle-free and enjoyable stay.

A Culinary Adventure Awaits

Hotel Utami is surrounded by a plethora of dining options that will satisfy any food lover's cravings. Just a short distance away, you will find IBC Pondok Tempo Doeloe - Juanda, a charming Indonesian restaurant that serves authentic local dishes. For those looking to indulge in traditional Javanese cuisine, Rumah Makan Koki Kita and Gudeg Bu Harman are must-visit establishments. If you're in the mood for some delicious beef dishes, Kikil Sapi Waru Jaya (Pusat) and Raja Bakso BU Banget are highly recommended. For a quick and tasty meal, head over to Waroeng GJ, where you can enjoy a variety of local favorites. Tahu bakso suroboyo is another popular spot, known for its mouthwatering tofu and meatball dishes. Yashinta Fried Chicken offers crispy and flavorful fried chicken that will leave you wanting more. For a taste of authentic Indonesian soto, Warung Barokah and Warung Soto Bu Titin are the go-to places. With such a diverse range of dining options just steps away from the hotel, you are sure to embark on a culinary adventure during your stay at Hotel Utami.

Shop Till You Drop at Galeri Batik Jawa Timur

Located just a short distance from Hotel Utami, Galeri Batik Jawa Timur is a must-visit shopping landmark for art and culture enthusiasts. This vibrant gallery showcases an extensive collection of traditional and contemporary batik designs, allowing visitors to immerse themselves in the rich heritage of Surabaya. From intricately handcrafted batik garments to unique home decor items, Galeri Batik Jawa Timur offers a wide range of products that make for perfect souvenirs or gifts. Take your time to browse through the colorful displays and watch skilled artisans demonstrate the ancient art of batik making. With its convenient location and captivating selection, Galeri Batik Jawa Timur is a shopping destination that should not be missed during your stay at Hotel Utami.

Affordable Luxury at Hotel Utami in Surabaya

Experience the perfect blend of comfort and affordability at Hotel Utami in Surabaya, Indonesia. With an average room price of just $37, Hotel Utami offers exceptional value for money compared to the city's average price of $28 per night. At Hotel Utami, you don't have to compromise on quality or convenience to stay within your budget. Each room is thoughtfully designed with modern amenities and stylish furnishings, providing a cozy and inviting atmosphere for your stay. Whether you're traveling for business or leisure, Hotel Utami ensures a comfortable and memorable experience without breaking the bank. Indulge in the hotel's top-notch facilities, including a fitness center, spa, and a restaurant serving delectable local and international cuisine. With friendly and attentive staff always ready to assist, you can expect personalized service that goes above and beyond your expectations. Book your stay at Hotel Utami today and enjoy affordable luxury in the heart of Surabaya.

A Delightful Stay at Hotel Utami

Hotel Utami in Surabaya, Indonesia has garnered positive customer ratings, making it a top choice for travelers seeking a delightful stay. With an overall rating of 6.6, guests have praised the hotel for its excellent value, convenient location, and friendly staff performance. One of the standout features of Hotel Utami is its exceptional value. With a rating of 6.6 for value, guests have found the hotel to offer great bang for their buck. Whether you're traveling on a budget or looking for affordable accommodation without compromising on quality, Hotel Utami delivers. Guests appreciate the reasonable rates coupled with the comfortable amenities and services provided, making it a popular choice among savvy travelers. The hotel's prime location also contributes to its positive customer reviews. With a rating of 7.1 for location, Hotel Utami offers easy access to the city's attractions, shopping centers, and business districts. Whether you're visiting for leisure or business purposes, you'll find yourself conveniently situated near all the action. Guests have praised the hotel's proximity to public transportation, allowing for effortless exploration of Surabaya's vibrant streets. Another aspect that sets Hotel Utami apart is its dedicated staff performance. With a rating of 6.8, the hotel's staff members have been commended for their warm hospitality and attentive service. From the moment you step foot into the hotel, you'll be greeted with a genuine smile and a willingness to assist. Whether you need recommendations for local dining spots or assistance with arranging transportation, the staff at Hotel Utami goes above and beyond to ensure a memorable stay. Overall, Hotel Utami in Surabaya, Indonesia offers a delightful stay for travelers seeking excellent value, a convenient location, and exceptional staff performance. With positive customer ratings in these areas, you can trust that your stay at Hotel Utami will be nothing short of enjoyable and memorable.

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Amenities and facilities

Good6.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Elevator unavailable
  • Laundry service
  • Luggage storage
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Pets allowed unavailable
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Mini bar
  • Mirror
  • Non-smoking
  • Shower
  • TV [flat screen]

Location

Raya Juanda Selatan, Waru, Surabaya, Indonesia, 61257

Very good7.3

Location

Airports
  • Juanda International Airport (SUB)
    4.6 km
  • Abdul Rachman Saleh Airport (MLG)
    61.9 km
Public transportation
  • Gedangan
    2.0 km
  • Halte Sawotratap
    2.3 km
Hospital or clinic
  • Almira Medika
    1.8 km
Shopping
  • Surabaya Town Square
    9.8 km
Cash withdrawal
  • ATM
    490 m

What's nearby

Popular landmarks
  • Masjid Nasional Al Akbar Surabaya
    6.0 km
  • Surabaya's Zoo
    9.5 km
  • Surabaya Town Square
    9.8 km
  • Bungkul Park
    10.1 km
  • Monkasel (Submarine Monument)
    12.2 km
  • Tunjungan Plaza
    13.1 km
  • Pakuwon Food Festival
    13.4 km
  • Suramadu National Bridge
    14.9 km
  • Tugu Pahlawan
    15.1 km
  • Sampoerna Museum
    16.8 km
Nearby landmarks
  • Galeri Batik Jawa Timur
    470 m
  • Lapangan Albatros
    1.6 km
  • Taman Vancouver
    1.8 km
  • Puri Sport Club
    1.8 km
  • Taman Paris Blok B, Puri Surya Jaya
    1.8 km
  • Almira Medika
    1.8 km
  • Taman Athena
    2.0 km
  • Puskesmas Gedangan
    2.0 km
  • Gedangan
    2.0 km
  • Taman Boston
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 137

Reviews of Hotel Utami from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
  • Location score 7.3 out of 10
    Location7.3
  • Service score 6.9 out of 10
    Service6.9
  • Value for money score 6.7 out of 10
    Value for money6.7
  • Cleanliness score 6.6 out of 10
    Cleanliness6.6
  • Room comfort and quality score 6.5 out of 10
    Room comfort and quality6.5
  • Facilities score 6.4 out of 10
    Facilities6.4
High score for Surabaya

Rating

9+ Exceptional (16)
8-9 Excellent (19)
7-8 Very Good (48)
6-7 Good (56)
<6 Below Expectation (95)
Guest Type
Room Type
Language
Showing 234 verified guest comments
Changed to review page 1
  1. 5.6
    Jeffrey from Singapore
    Business traveler
    Superior Twin or Double Room
    Stayed 1 night in August 2025

    “BLACK OUT ”

    I was shocked when the whole building was black out several times at night while I was having my shower.

    Reviewed August 17, 2025
  2. 10.0
    Exceptional
    nur from Indonesia
    Family with teens
    Superior Twin or Double Room
    Stayed 1 night in June 2025

    “Exceptional”

    Kind and helpful staff, clean and nice bedroom. A small feedback, the pillow is a little bit too hard.

    Reviewed June 28, 2025
  3. 9.2
    Exceptional
    KANAFI from Indonesia
    Solo traveler
    Superior Twin or Double Room
    Stayed 2 nights in February 2025

    “Hotel lama yg bersih”

    Hotelnya sepi sekali, harganya room only, utk staf ramah, hotelnya juga bersih, sesuai harga. Cukup sepi sekali, yg suka suasana sepi bisa coba tinggal di hotel utami

    Reviewed February 27, 2025
  4. 3.2
    Stephan from Germany
    Solo traveler
    Superior Twin or Double Room
    Stayed 1 night in November 2022

    “Enormous decayed old palace literally dead !”

    Amazing that no commemtaries and reviews mention that this old palace has: the worst possible location, very bad rooms (few and weak lights, broken windows, smelly or decayed bathrooms. You have the choice between the view and noise on the highway or on the wall of a building. No food at all available either for breakfast or diner. To avoid this place and let it disappear!

    Reviewed November 20, 2022
  5. 8.4
    Excellent
    Maulana from Indonesia
    Solo traveler
    Executive
    Stayed 1 night in March 2022

    “Overall Oke”

    At first, I didn’t expect too much thou there were some notes left for the hotel. First, take a look at your shower. It was a bit odd using your almost cracked unhandy shower, despite it worked. Second, pay attention again to your cleanliness. I found a cockroach coming out from the bathroom at midnight. Well … Anw, what made me pleasantly convenient with this place was the hospitality. The Air-con was trouble and the staff was immediately responsive. They repaired quickly. I generously didn’t hope so fast for three star hotel. This hotel could be preferred for those who are in transit. Almost okay for one night. Good luck Utami Hotel.

    Reviewed March 21, 2022
Changed to review page 1

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