This property is in high demand!
10 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lovely hotel with pool, gym and spa

Location is perfect, and breakfast was excellent.

Lovely hotel with pool, gym and spa

Overall very high value for money - pool!

Rooftop ada resto Citilites dgn view kota yg luar biasa.
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
10 travelers have booked today.
Based on 5,416 verified reviews
8.6
8.4
8.3
8.3
8.3
7.7
Location rating score
There are 64 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 10 km |
| Location rating | 8.6 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 12.6 km |
Based on 5012 reviews from verified travelers
Java Paragon Hotel & Residences provides airport transfer service upon request with an additional charge of 300000 IDR in local currency. To request, check the box on the booking form just before the payment page.
While on a trip with your family, your children can also enjoy the fun in sports and recreation facilities offered at Java Paragon Hotel & Residences such as kids pool.
Java Paragon Hotel & Residences has a total of 292 rooms.
Java Paragon Hotel & Residences's most popular month where verified guests have stayed the most is in December.
Java Paragon Hotel & Residences accepts up to 5, with payment card options such as Visa, American Express, and MasterCard.
Past visitors that stayed at Java Paragon Hotel & Residences have given this property a rating of 8.618 for its exceptional location as the main highlight for their stay.
Verified business travelers that have stayed at this property have given Java Paragon Hotel & Residences an average rating of 8.0. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Java Paragon Hotel & Residences an average rating of 8.5. You can search for more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Java Paragon Hotel & Residences an average rating of 9.3. You can look up on more specific customer reviews, and responses for this property down in the review section.
Shopping options in Java Paragon Hotel & Residences’s Surabaya Center neighborhood include Surabaya Town Square.
The nearest airport to Java Paragon Hotel & Residences is Juanda International Airport, 13.0 km away.

Experience Comfort and Convenience at Java Paragon Hotel & Residences, Surabaya
Nestled just 10 kilometers from the vibrant city center of Surabaya, Java Paragon Hotel & Residences offers a perfect blend of urban accessibility and tranquil comfort. Conveniently located only 30 minutes from the airport, this hotel provides an ideal base for both business travelers and leisure visitors exploring the bustling city. Established in 1995 and thoughtfully renovated in 2008, the hotel boasts a modern ambiance with a rich history, ensuring guests enjoy a seamless stay in a well-maintained environment.
With 292 spacious rooms designed to cater to diverse needs, Java Paragon Hotel & Residences ensures a comfortable retreat for all guests. Check-in begins at 2:00 PM, allowing you to settle in and start your adventure, while check-out is until 1:00 PM, giving you ample time to relax before departure. The hotel warmly welcomes families, allowing children aged 1 to 1 to stay free of charge, making it an excellent choice for family vacations. Whether you're visiting for business or leisure, Java Paragon Hotel & Residences promises a memorable stay in the heart of Surabaya.
Unwind and Indulge in Endless Entertainment at Java Paragon Hotel & Residences
At Java Paragon Hotel & Residences, your entertainment needs are fully catered to, ensuring a memorable and rejuvenating stay. Whether you're looking to relax or have a fun-filled time, the hotel's extensive range of entertainment facilities has got you covered.
Indulge in a night of sophistication and relaxation at the hotel's elegant bar, where you can sip on expertly crafted cocktails while enjoying live music and a vibrant atmosphere. For those seeking ultimate relaxation, the hotel offers a luxurious spa experience, complete with massage treatments, a sauna, and a steam room. Unwind and let all your stress melt away as the skilled therapists work their magic.
If you're a nature lover, you'll be delighted by the hotel's beautiful garden, a serene oasis where you can take a leisurely stroll or find a peaceful spot to read a book. The lush greenery and tranquil ambiance provide the perfect escape from the bustling city. Whether you're traveling for business or pleasure, Java Paragon Hotel & Residences ensures that your entertainment needs are met, allowing you to create lasting memories during your stay.
Stay Active and Fit at Java Paragon Hotel & Residences
At Java Paragon Hotel & Residences in Surabaya, Indonesia, guests can enjoy a wide range of sports facilities to stay active and fit during their stay. The hotel offers a state-of-the-art fitness center, equipped with modern machines and equipment, perfect for those who want to maintain their exercise routine while traveling. Whether you prefer cardio exercises or strength training, the fitness center at Java Paragon has everything you need to stay in shape.
In addition to the fitness center, Java Paragon Hotel & Residences also boasts tennis courts for guests who love the thrill of a competitive game. Whether you are a beginner or an experienced player, the well-maintained courts provide the perfect setting for a friendly match or a challenging tournament. Grab a racket and challenge your travel companions to a game of tennis, or simply enjoy a leisurely practice session to improve your skills.
Best of all, access to the fitness center and tennis courts at Java Paragon Hotel & Residences is completely free for guests, allowing you to make the most of your stay without any additional costs. So, whether you are a fitness enthusiast or a tennis lover, Java Paragon Hotel & Residences has you covered with its top-notch sports facilities.
Unparalleled Convenience Facilities at Java Paragon Hotel & Residences
When it comes to convenience, Java Paragon Hotel & Residences in Surabaya, Indonesia, goes above and beyond to ensure a seamless stay for its guests. With a wide range of top-notch facilities, this hotel leaves no stone unturned in providing a truly exceptional experience.
One of the standout features of Java Paragon Hotel & Residences is its 24-hour room service. Whether you're craving a late-night snack or need assistance with anything, the dedicated staff is always ready to cater to your needs. Additionally, the hotel offers laundry service and dry cleaning, making it effortless to keep your clothes fresh and clean throughout your stay.
For added peace of mind, the hotel provides safety deposit boxes and luggage storage, allowing you to securely store your valuables and belongings. The concierge desk is available to assist you with any queries or requests, ensuring that you have a hassle-free stay. Moreover, the convenience of express check-in/check-out and daily housekeeping further enhances the overall experience.
To stay connected, Java Paragon Hotel & Residences offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or share your travel experiences with loved ones, you can do so seamlessly from the comfort of your room or any public space within the hotel.
Lastly, for guests who prefer smoking, the hotel has a designated smoking area to cater to their needs. This thoughtful provision ensures that all guests can enjoy a comfortable and pleasant stay.
With its extensive range of convenience facilities, Java Paragon Hotel & Residences sets itself apart as a leading choice for travelers seeking a seamless and enjoyable stay in Surabaya, Indonesia.
Convenient Transport Facilities at Java Paragon Hotel & Residences
At Java Paragon Hotel & Residences, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service is available to pick you up from Juanda International Airport and bring you directly to the hotel. Our friendly and professional drivers will ensure a smooth and comfortable journey, allowing you to relax and unwind from the moment you land.
If you prefer to drive yourself, we provide valet parking and a spacious car park onsite. You can rest assured that your vehicle will be safe and secure throughout your stay. Additionally, we offer a taxi service for those who wish to explore Surabaya and its surrounding areas. Our knowledgeable drivers can recommend popular attractions and ensure you have a memorable experience. Best of all, our car park is free of charge, allowing you to conveniently park your vehicle without any additional fees. Whether you choose to utilize our airport transfer, valet parking, or taxi service, we strive to make your transportation experience as seamless as possible at Java Paragon Hotel & Residences.
Luxury and Comfort at Java Paragon Hotel & Residences
Experience the epitome of luxury and comfort at Java Paragon Hotel & Residences in Surabaya, Indonesia. Our hotel offers a wide range of room facilities to ensure a memorable stay for our guests.
Each room at Java Paragon Hotel & Residences is equipped with modern amenities to provide the utmost comfort. Stay cool and refreshed with the air conditioning system, and wrap yourself in plush bathrobes for a truly indulgent experience. Catch up on the latest news with a complimentary daily newspaper, or unwind with a selection of in-house movies on the television.
For your convenience, each room is also equipped with a hair dryer, so you can style your hair effortlessly. Stay entertained with a variety of satellite and cable TV channels, or enjoy a refreshing drink from the well-stocked mini bar. Step out onto your private balcony or terrace and take in the scenic views of Surabaya. Additionally, each room comes with a refrigerator, perfect for storing your favorite snacks and beverages.
At Java Paragon Hotel & Residences, we strive to provide the best amenities and services to make your stay truly exceptional. Book your stay with us today and experience the ultimate in luxury and comfort.
Indulge in a Culinary Delight at Java Paragon Hotel & Residences
At Java Paragon Hotel & Residences, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you can satisfy your cravings any time of the day or night.
Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Indulge in a wide variety of local and international delicacies, freshly baked pastries, and a selection of hot and cold beverages. Whether you prefer a hearty breakfast or a light meal to kickstart your day, the restaurant offers something for everyone.
For a quick pick-me-up or a casual meet-up, head to the coffee shop. Enjoy a cup of freshly brewed coffee or choose from an array of teas and refreshing beverages. Pair your drink with a selection of delectable snacks, sandwiches, and pastries, perfect for a quick bite or a leisurely afternoon treat.
If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. Order from an extensive menu featuring a variety of cuisines, from local Indonesian favorites to international dishes. Whether you're craving a comforting bowl of noodles or a juicy steak, the room service will ensure that your hunger is satisfied.
At Java Paragon Hotel & Residences, they understand the importance of catering to different dietary requirements. That's why they offer a halal restaurant, where you can enjoy a wide range of halal-certified dishes prepared with the finest ingredients. Indulge in the flavors of Indonesia and savor the authentic taste of local cuisine.
With its diverse dining options, Java Paragon Hotel & Residences promises a culinary journey that will delight every palate. Whether you're a food enthusiast or simply looking for a satisfying meal, the hotel's dining facilities will leave you craving for more.
Discover a Range of Elegant Rooms at Java Paragon Hotel & Residences
Java Paragon Hotel & Residences offers a diverse selection of rooms designed to cater to every guest's preference. From the cozy Superior Rooms and Deluxe King Size Rooms to the spacious Executive Suites and Deluxe Premier options, each room promises a comfortable and stylish stay. For larger groups or families, the 2 Bedroom and 3 Bedroom Apartments provide ample space, ensuring a home-away-from-home experience with options for single or double beds to suit your needs. Additionally, the Executive Floor rooms, including Deluxe King and Twin Bed options, offer an elevated stay with enhanced privacy and exclusivity.
Booking your stay through Agoda guarantees you the best prices available, allowing you to enjoy your trip without worry. The platform offers a hassle-free booking process, making it easy to select your preferred room type and secure your reservation swiftly. With Agoda’s reliable service, you can focus on your travel plans while enjoying peace of mind knowing you’ve secured the best deal for your stay at Java Paragon Hotel & Residences.
Surabaya Center: A Vibrant Hub in the Heart of Surabaya
Located in the bustling city of Surabaya, Java Paragon Hotel & Residences offers guests the perfect base to explore the vibrant Surabaya Center. This dynamic district is known for its lively atmosphere, diverse culinary scene, and exciting shopping experiences.
Surabaya Center is home to some of the city's most iconic landmarks, including the iconic Tunjungan Plaza, one of the largest shopping malls in Southeast Asia. Here, visitors can shop till they drop, indulge in delicious local and international cuisines, and catch the latest movies at the state-of-the-art cinema. The mall is also surrounded by a variety of entertainment options, including karaoke lounges, bars, and clubs, ensuring that there is never a dull moment.
For those interested in history and culture, Surabaya Center is also in close proximity to the historic Arab Quarter, where travelers can explore the vibrant streets lined with traditional shops, mosques, and delicious street food stalls. The area is a melting pot of cultures, with influences from Arab, Chinese, and Indonesian communities coming together to create a unique and vibrant atmosphere.
With its central location, Surabaya Center is also well-connected to other parts of the city. Guests can easily access the city's business district, government offices, and popular tourist attractions. Whether you are a business traveler or a leisure seeker, Surabaya Center offers a perfect blend of convenience, entertainment, and cultural experiences.
Traveling to Java Paragon Hotel & Residences from Surabaya Airport
Surabaya, the vibrant city in Indonesia, is home to the luxurious Java Paragon Hotel & Residences. Traveling from the nearest airport to this exquisite hotel is a breeze. Surabaya has two airports: Juanda International Airport (SUB) and Abdul Rachman Saleh Airport (MLG).
If you arrive at Juanda International Airport, located approximately 20 kilometers away from the hotel, you have several transportation options. The most convenient and popular choice is to take a taxi from the airport. Taxis are readily available outside the terminal, and the journey to Java Paragon Hotel & Residences takes around 30 minutes, depending on traffic conditions. Alternatively, you can also book a private airport transfer in advance for a hassle-free journey.
If you arrive at Abdul Rachman Saleh Airport, situated around 90 kilometers away from the hotel, the best way to reach Java Paragon Hotel & Residences is by taking a taxi or arranging a private transfer. The taxi stand is located outside the airport, and the journey typically takes around two hours, depending on traffic. Pre-booking a private transfer is recommended for a comfortable and convenient experience.
No matter which airport you arrive at, the journey to Java Paragon Hotel & Residences promises to be a delightful introduction to the vibrant city of Surabaya.
Discover the Vibrant Surroundings of Java Paragon Hotel & Residences
Nestled in the heart of Surabaya, Java Paragon Hotel & Residences offers a convenient base to explore the vibrant surroundings. Within close proximity, you'll find a plethora of landmarks and attractions that showcase the rich history and cultural heritage of the city.
One of the must-visit landmarks is the Sampoerna Museum, located just a short distance from the hotel. Housed in a beautifully restored Dutch colonial building, this museum offers a fascinating insight into the history of Indonesia's most famous cigarette brand. Explore the exhibits and learn about the traditional hand-rolled cigarette making process.
Another iconic landmark that you shouldn't miss is the Suramadu National Bridge. Spanning across the Madura Strait, this architectural marvel connects Surabaya with the island of Madura. Take a leisurely stroll or drive across the bridge to enjoy breathtaking views of the surrounding sea and admire the impressive engineering feat.
For nature enthusiasts, Bungkul Park is a delightful green oasis in the midst of the bustling city. This urban park offers a serene escape with its lush greenery, jogging tracks, and a large pond where you can rent paddle boats. It's a perfect spot for a leisurely picnic or a peaceful walk.
History buffs will be captivated by the Monkasel (Submarine Monument) and Tugu Pahlawan. The Monkasel is a real submarine turned into a museum, providing a unique opportunity to explore the interior and learn about Indonesia's naval history. Tugu Pahlawan, on the other hand, is a towering monument commemorating the heroes of the Indonesian independence struggle.
Surabaya's Zoo is a fantastic destination for families and animal lovers. Home to a diverse range of species, including elephants, orangutans, and tigers, this zoo offers an educational and entertaining experience for visitors of all ages.
Other notable landmarks and attractions in the vicinity include the Suroboyo Monument, Ampel Mosque, Muhammad Cheng Hoo Mosque, and Jembatan Merah. Each of these sites holds its own significance and adds to the cultural tapestry of Surabaya.
With its prime location, Java Paragon Hotel & Residences is the perfect starting point to explore these captivating landmarks and attractions in Surabaya. Immerse yourself in the city's history, culture, and natural beauty as you embark on a memorable journey.
Convenient Public Transport Stations near Java Paragon Hotel & Residences
When it comes to exploring Surabaya, Java Paragon Hotel & Residences is ideally located near several public transport stations, making it easy for guests to navigate the city. Just a short distance away, you'll find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station.
Semut Train Station is a convenient option for travelers looking to explore the city's attractions. Located nearby, it offers easy access to popular destinations such as the Suramadu National Bridge and the House of Sampoerna Museum. Gubeng Train Station is another excellent choice for guests, providing direct connections to the city's central business district and shopping centers.
For those looking to experience the local culture, Surabaya Kota is a must-visit station. From here, you can explore the vibrant Pasar Pabean market and immerse yourself in the bustling atmosphere of the city. Sidotopo Train Station is also within reach, offering convenient access to the famous Surabaya Zoo, where you can get up close and personal with a variety of exotic animals.
Ngagel is a transport hub that connects you to various parts of the city, making it an excellent choice for travelers who want to explore beyond the immediate vicinity. Lastly, Pasar Turi Train Station is a major transportation hub that provides access to other cities in Java, making it convenient for guests who wish to embark on day trips or explore the surrounding areas.
With these public transport stations located just a stone's throw away from Java Paragon Hotel & Residences, guests can easily navigate Surabaya and make the most of their stay, whether it's for business or leisure.
A Culinary Adventure Awaits
Indulge in a diverse range of culinary delights right at your doorstep when you stay at Java Paragon Hotel & Residences. With a plethora of restaurants to choose from, you'll be spoilt for choice. Begin your culinary adventure at Aiola Eatery, where you can savor delectable fusion dishes in a stylish and modern setting. For coffee enthusiasts, BONCAFE MANYAR KERTOARJO is the perfect spot to enjoy a cup of freshly brewed coffee and a variety of pastries. Seafood lovers will delight in the mouthwatering offerings at Layar Seafood KH Abdul Wahab Siamin, while noodle lovers can satisfy their cravings at Apeng Kwetiau Medan - Kedung Doro. For a taste of Surabaya's famous satay, head to Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. Soto Ayam "Cak To" Undaan Wetan and Soto Ambengan Pak Sadi are must-visit spots for those seeking traditional Indonesian flavors. Craving something more adventurous? Try the legendary rawon at Rawon Setan - Embong Malang. Wapo Resto - Airlangga offers a cozy ambiance and a menu that combines Indonesian and Western cuisines, while Bon Ami Restaurant is the ideal place for a romantic dinner with its elegant atmosphere and gourmet dishes. With such a wide array of dining options, your taste buds are in for a treat during your stay at Java Paragon Hotel & Residences.
Shop 'til You Drop at Surabaya's Best Shopping Landmarks
Located in the heart of Surabaya, Java Paragon Hotel & Residences offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find Central Point Mall, a modern shopping center with a wide range of local and international brands. If you're looking for traditional Indonesian handicrafts and batik, Mirota Batik is a must-visit. For a vibrant and colorful shopping experience, head to Bratang Flower Market, where you can find a variety of fresh flowers and plants. Wisata Rasa is another popular destination for food lovers, offering a wide selection of local delicacies and snacks. Pasar Keputran is a bustling traditional market where you can immerse yourself in the local culture and find unique souvenirs. For a more upscale shopping experience, Grand City Mall and Marvell City are just a short drive away. If you're a fan of vintage fashion, make sure to visit Newton Vintage Store, where you can discover one-of-a-kind clothing pieces. Pasar Genteng is another traditional market worth exploring, known for its fresh produce and local street food. And last but not least, Plaza Tunjungan, the largest shopping mall in Surabaya, is just a stone's throw away from the hotel, offering endless shopping and entertainment options. With its prime location, Java Paragon Hotel & Residences is the perfect choice for avid shoppers looking to indulge in a retail therapy extravaganza.
Affordable Luxury at Java Paragon Hotel & Residences
When it comes to finding the perfect blend of luxury and affordability in Surabaya, look no further than Java Paragon Hotel & Residences. With an average room price of just $41, this hotel offers exceptional value for money that is hard to beat in the city.
Compared to the average price of a hotel room in Surabaya, which stands at $28, Java Paragon Hotel & Residences provides a higher level of comfort and service without breaking the bank. From the moment you step into the elegant lobby adorned with modern decor, you'll feel a sense of luxury and sophistication that surpasses expectations.
Each room at Java Paragon Hotel & Residences is thoughtfully designed with your comfort in mind. The spacious and well-appointed accommodations feature plush bedding, stylish furnishings, and modern amenities to ensure a truly relaxing stay. Whether you're traveling for business or pleasure, you'll find everything you need right at your fingertips.
Indulge in a refreshing dip in the hotel's sparkling swimming pool, unwind with a pampering spa treatment, or savor a delectable meal at one of the on-site restaurants. With attentive staff ready to cater to your every need, you'll experience a level of service that is second to none.
So why settle for an average hotel room in Surabaya when you can enjoy the affordable luxury of Java Paragon Hotel & Residences? Book your stay today and discover a world of comfort and elegance that will exceed your expectations.
Excellent Service and Convenient Location
Guests have consistently praised Java Paragon Hotel & Residences for its excellent service and convenient location. The staff at the hotel are known for their friendly and helpful nature, ensuring that guests feel welcomed and well taken care of throughout their stay. The hotel's strategic location makes it easy for guests to explore Surabaya, with many attractions and amenities in close proximity. Additionally, guests have raved about the delicious breakfast spread offered at the hotel, which provides a great start to the day. The rooms are clean, comfortable, and well-maintained, offering a relaxing environment for guests to unwind after a long day. With its large size and numerous facilities, Java Paragon Hotel & Residences provides a satisfying and enjoyable experience for all guests.
Exceptional Value and Outstanding Facilities at Java Paragon Hotel & Residences
Discover a hotel that offers exceptional value and outstanding facilities at Java Paragon Hotel & Residences in Surabaya, Indonesia. With an overall rating of 8.1, this hotel has garnered positive customer reviews across various categories.
One of the standout features of this hotel is its excellent value for money, with an impressive rating of 8.1. Guests appreciate the affordable rates without compromising on quality. Whether you're a budget-conscious traveler or simply looking for great deals, Java Paragon Hotel & Residences offers an unbeatable combination of comfort, convenience, and affordability.
Moreover, the hotel's facilities are highly praised by guests, receiving a rating of 8.0. From the moment you step into the elegant lobby, you'll be greeted with a sense of luxury and sophistication. The hotel boasts a range of amenities that cater to both leisure and business travelers. Take a refreshing dip in the outdoor pool, unwind at the spa and wellness center, or stay active at the fitness center. With such a wide array of facilities, Java Paragon Hotel & Residences ensures that guests have everything they need for a memorable stay.
Excellent8.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property is upgrading some rooms. The construction noise may occur during this period.
The Tennis Court is currently under renovation to enhance our guest experience.
The swimming pool will be temporarily closed from February 21, 2026 to March 14, 2026. This improvement is part of ongoing commitment to improve property's facilities and elevate the overall guest experience.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Guests have been consistently impressed by the friendly and excellent staff who provide great service. The hotel has a convenient location within walking distance to malls, restaurants, and a popular Chinese food chain. The breakfast buffet is delicious and offers plenty of options. Guests have been impressed by the tidy and spacious rooms. The hotel offers great value for money, making it a popular choice among guests.
Some guests have mentioned that the rooms are in need of renovation and maintenance.
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I was so often to go Surabaya and always stay with java Paragon. Their room and bathroom is spacious, and in the morning normally we will go to their Chinese restaurant for dimsum as it's still taste good after so many years. Room beds is comfortable especially their pillow. but in my last visit I don't know what happened that I get the room is dusty. hopefully they improve the cleanness. Location is good, few meters away from Ciputra world, Raya Kupang Indah (many restaurant there), not far from Pakuwon mall ptc, loop graha family and many more nice place to hang out
Dear Ms. Rowinda Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your continued loyalty and for choosing Java Paragon Hotel as your preferred place to stay whenever you visit Surabaya. We are truly grateful for your kind words and detailed feedback. We’re delighted to hear that you enjoy our spacious rooms and bathrooms, as well as the comfort of our beds especially the pillows, It’s also wonderful to know that our Chinese restaurant’s dim sum continues to meet your expectations over the years. Positive comments like yours truly motivate our team to maintain the standards our guests appreciate. However, we are sincerely sorry to hear about the issue with the dust in your room during your most recent stay. This is certainly not in line with the level of cleanliness and service we strive to provide, and we appreciate you bringing this matter to our attention. Please rest assured that we have addressed this with our housekeeping team to ensure it does not h
I stayed at the apartment building. The space for 2 bedroom is equivalent to my own home. Very spacious and comfortable. The TV channels was fantastic as it has various international, regional and local programme. So I did not miss some of the local channel back similar ack home in SG. Staff was humble, patience and helpful to us. Shopping did not disappointed us. We have many place to go and spend. Food was great and we are happy with the trip
Dear Mr. Mohd, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your detailed review through Agoda. We are truly delighted to hear that your stay with us was such a positive experience. It’s wonderful to know that the 2Bedrooms Apartment provided you with such a spacious and comfortable environment, and that it felt like a home away from home. We put a lot of thought into creating a relaxing and functional space for our guests, so your feedback means a lot to us. We’re also glad to hear that our TV channels met your expectations. We strive to offer a wide range of international, regional, and local programming so that our guests, especially those from abroad, can stay connected to their favorite shows and channels. It's great to hear that you didn’t miss any of your local programs from back home. We are especially grateful for your kind words about our staff. We believe that exceptional service is one of the key aspects of
The room is a bit old, but still clean and comfortable for staying. The location is also good, with a cafe in front of the hotel building that can be accessed by walking. The fitness center and pool are quite okay, although they seem to need an update.
Dear Mr. Anthony, Salam Hangat dari Java Paragon Hotel and Residences Surabaya. Terima kasih banyak atas ulasan dan masukan yang Bapak sampaikan melalui Agoda. Kami senang mengetahui bahwa Bapak merasa kamar kami tetap bersih dan nyaman untuk menginap, serta menikmati lokasi hotel yang strategis dengan akses yang mudah. Masukan Bapak mengenai kondisi kamar, fitness, dan kolam renang sangat kami hargai dan akan menjadi perhatian tim kami untuk perbaikan dan pembaruan agar pengalaman menginap tamu semakin baik. Kami berharap dapat menyambut Bapak kembali dengan pengalaman yang lebih menyenangkan di kunjungan berikutnya. Regards, Management
At first, no one helped me carry my suitcase and my things. I brought them down myself until I reached my room. The check-in process took quite a long time; I waited for almost an hour. After that, my room was upgraded to an executive suite with the help of Ms. Revi and Mr. Eko. Thank you 🙏🏻 The receptionist (Ms. Revi) repeatedly apologized for the long wait. I received a welcome drink and snack. The room was very spacious and clean, and the room facilities were quite complete. The check-out process was quick. The parking lot was quite crowded when I arrived, probably due to the long holiday, so it was a bit difficult to find a parking spot. The security staff in the basement was not very helpful. If I go to Surabaya again, I recommend staying at Java Paragon.
Airport transfer
Located in heart of Surabaya
Currency exchange
Free Wi-Fi in all rooms!
“Excellent”
Java Paragon Hotel Surabaya offers a polished and comfortable experience that justifies its strong 4.4 out of 5 rating. The hotel features spacious, well-appointed rooms with comfortable beds, modern amenities, and city views that enhance the stay. Service is professional and attentive, with staff consistently helpful from check-in to check-out. Facilities such as the pool, gym, and dining options add to the overall appeal, catering well to both business and leisure travelers. Located conveniently with easy access to key areas of Surabaya, Java Paragon Hotel delivers excellent comfort, reliable service, and great value.
Dear Mr. Ivan, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of our rooms, the facilities, and the professional service provided by our team. We are also pleased that our location and overall value met your expectations. We truly appreciate your feedback and look forward to welcoming you back to Java Paragon Hotel Surabaya in the future. Regards, Management