This property is in high demand!
3 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean
Guests have rated this property 9.1/10 on cleanliness
"So friendly, room was very spacious & clean."
"The accommodation was so cozy and clean."
Excellent room comfort & quality
Guests have rated this property 9.0/10 on room comfort and quality
"The room’s ambiance is much like you own cozy bedroom."
"So friendly, room was very spacious & clean."

Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
"Close to the International airport."
Great Breakfast
Many guests have praised the breakfast at this property
"The breakfast was impressive!"
"It also has one of the best breakfast buffets!"

Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
3 travelers have booked today.
Based on 2,806 verified reviews
9.2
9.1
9.1
8.9
8.5
8.1
Location rating score
There are 40 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 45 km |
| Location rating | 8.1 |
| Nearest airport | Phuket International Airport (HKT) |
| Distance to airport | 6.3 km |
Based on 1498 reviews from verified travelers
Absolutely! The perks of staying at JW Marriott Phuket Resort & Spa include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.
The average travel time to get from JW Marriott Phuket Resort & Spa to the airport is 20 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.
While staying at JW Marriott Phuket Resort & Spa, jump start your vacation by checking out the nearest point of interest in walking distance to the property such as Turtle Village Shops & Cuisine.
While staying at JW Marriott Phuket Resort & Spa, take delight in your morning or evening stroll at nearby park such as Mangrove forest trail.
JW Marriott Phuket Resort & Spa has a total of 3 floors.
Verified solo travelers that have stayed at this property have given JW Marriott Phuket Resort & Spa an average rating of 9.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given JW Marriott Phuket Resort & Spa an average rating of 8.9. You can look up on more detailed customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.
Verified group travelers that have stayed at this property have given JW Marriott Phuket Resort & Spa an average rating of 8.7. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given JW Marriott Phuket Resort & Spa an average rating of 9.0. You can look up on more in depth customer ratings, and remarks for this property down in the review section.

Experience Luxury and Tranquility at JW Marriott Phuket Resort & Spa
Welcome to JW Marriott Phuket Resort & Spa, a 5-star haven nestled in the stunning island of Phuket, Thailand. With its impeccable service, breathtaking surroundings, and world-class amenities, this resort offers an unforgettable experience for both leisure and business travelers.
Conveniently located just 20 minutes away from the airport, JW Marriott Phuket Resort & Spa provides easy access for travelers arriving or departing from Phuket. Situated 45 km from the city center, guests can enjoy a peaceful retreat away from the hustle and bustle of urban life.
Built in 2001 and recently renovated in 2021, JW Marriott Phuket Resort & Spa showcases a perfect blend of modern luxury and traditional Thai charm. The resort boasts a total of 262 elegantly appointed rooms, each designed to offer the utmost comfort and relaxation. From spacious suites to private villas, there is a perfect accommodation option to suit every guest's preferences.
Families are warmly welcomed at JW Marriott Phuket Resort & Spa, as the hotel offers a child-friendly policy. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for a family vacation. The resort also provides a range of activities and facilities specifically designed for younger guests, ensuring that they have a memorable and enjoyable stay.
Check-in begins at 03:00 PM, allowing guests to settle in and start their vacation at their own pace. The check-out time is until 12:00 PM, providing ample time to savor the last moments of relaxation before bidding farewell to this idyllic paradise.
Experience the epitome of luxury and tranquility at JW Marriott Phuket Resort & Spa. Whether you seek a romantic getaway, a family adventure, or a rejuvenating escape, this resort promises an extraordinary stay filled with unforgettable memories.
Unwind and Indulge in Endless Entertainment at JW Marriott Phuket Resort & Spa
At JW Marriott Phuket Resort & Spa, your entertainment needs are taken care of with an array of world-class facilities. Whether you're looking to relax or have some fun, this resort has it all. Step into a world of luxury and pampering at the on-site spa, where you can indulge in rejuvenating massages, soak in the hot tub, or unwind in the sauna and steam room.
For those seeking a little retail therapy, the resort boasts a selection of shops where you can find the perfect souvenir or gift to take home. The lush garden provides a serene backdrop for a leisurely stroll or a quiet moment of reflection.
If you're in the mood for some friendly competition, head to the games room where you can challenge your friends or family to a round of pool or board games. And after a day of exploration and adventure, why not wind down with a refreshing drink at the bar, where you can enjoy a wide selection of beverages in a relaxed and stylish setting.
Whether you're seeking relaxation, entertainment, or a little bit of both, JW Marriott Phuket Resort & Spa has everything you need to make your stay in Phuket unforgettable.
Stay Active and Energized at JW Marriott Phuket Resort & Spa's Sports Facilities
Immerse yourself in a world of thrilling activities and stay active during your stay at JW Marriott Phuket Resort & Spa. With a wide range of sports facilities, this luxurious resort offers something for everyone.
Start your day with an invigorating workout at the state-of-the-art fitness center, equipped with modern machines and free weights. Challenge your friends or family to a friendly match at the tennis courts, perfect for both beginners and experienced players. If you prefer water activities, make a splash in the outdoor pool or head to the private beach for a day of sun, sand, and relaxation.
For those seeking a more adventurous experience, the resort offers a variety of non-motorized water sports such as canoeing and snorkeling. Rent the necessary equipment and explore the crystal-clear waters surrounding the resort. Unwind and rejuvenate your mind and body at the yoga room, where experienced instructors guide you through peaceful and calming sessions.
With its exceptional sports facilities, JW Marriott Phuket Resort & Spa ensures that guests can maintain their fitness routine or embark on exciting new adventures during their stay. So whether you're a fitness enthusiast, a water sports lover, or simply looking to relax by the beach, this resort has everything you need to stay active and energized throughout your vacation.
Exceptional Convenience Facilities at JW Marriott Phuket Resort & Spa
Experience unparalleled comfort and ease at JW Marriott Phuket Resort & Spa, where a range of convenience facilities are designed to make your stay seamless and enjoyable. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, right from the comfort of your room. For added security and peace of mind, the hotel offers safety deposit boxes, ensuring your valuables are well-protected throughout your stay. The attentive concierge service is always on hand to assist with travel arrangements, local recommendations, and personalized requests, making your visit effortless and memorable.
Additional amenities include professional dry cleaning services to keep your wardrobe fresh and pristine, a convenient on-site store for everyday essentials and souvenirs, and daily housekeeping to maintain a clean and comfortable environment. Whether you're here for relaxation or business, JW Marriott Phuket Resort & Spa provides all the essential conveniences to enhance your experience and allow you to focus on creating unforgettable memories.
Convenient Transport Facilities at JW Marriott Phuket Resort & Spa
At JW Marriott Phuket Resort & Spa, guests can enjoy a range of convenient transport facilities that make exploring Phuket a breeze. The resort offers airport transfer services, ensuring a hassle-free arrival and departure for guests. Additionally, the resort provides a shuttle service, making it easy to visit nearby attractions and explore the island. For those who prefer to drive, the resort offers valet parking and a car park onsite, providing peace of mind for guests with their own vehicles. Furthermore, the resort offers car hire and taxi services, allowing guests to conveniently explore Phuket at their own pace. With ticket services available, guests can easily book tours and excursions to discover the beauty of the island. Whether guests choose to utilize the resort's transport services or explore independently, JW Marriott Phuket Resort & Spa ensures a seamless and enjoyable experience.
Luxurious Room Facilities at JW Marriott Phuket Resort & Spa
Indulge in the ultimate comfort and luxury at JW Marriott Phuket Resort & Spa, where every detail has been carefully designed to ensure an unforgettable stay. The rooms at this stunning resort are equipped with a range of top-notch facilities to cater to your every need.
Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Wrap yourself in the plush bathrobes provided, adding a touch of elegance and relaxation to your stay. For your entertainment, enjoy a wide selection of in-house movies on the television, ensuring that you never run out of options for a cozy night in.
Getting ready is a breeze with the hair dryer provided, allowing you to effortlessly style your hair before heading out to explore the beautiful island of Phuket. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Step out onto your private balcony or terrace, and take in the breathtaking views of the resort's lush gardens or sparkling pool. Stay connected with satellite/cable TV and catch up on your favorite shows, or simply unwind with a cold drink from the refrigerator.
Experience the epitome of luxury and comfort at JW Marriott Phuket Resort & Spa, where the room facilities are designed to make your stay truly exceptional.
Exquisite Dining Experience at JW Marriott Phuket Resort & Spa
Indulge in a variety of culinary delights at the JW Marriott Phuket Resort & Spa, where exceptional dining options cater to every taste. Guests can enjoy the convenience of 24-hour room service, allowing them to savor delicious meals and snacks in the comfort of their own room at any time of day or night. Start your morning with a lavish breakfast buffet, featuring a wide selection of fresh, locally inspired, and international dishes to energize your day.
For those seeking a more casual dining experience, the on-site coffee shop provides a cozy ambiance to relax with freshly brewed coffee and light refreshments. Daily housekeeping ensures that your stay remains comfortable and pristine, while the attentive staff are always ready to assist with your dining needs, making every meal a memorable part of your luxurious stay.
Luxurious Room Offerings at JW Marriott Phuket Resort & Spa
Indulge in the ultimate luxury at JW Marriott Phuket Resort & Spa with their exquisite room offerings. Whether you are seeking a romantic getaway or a family vacation, this resort has the perfect accommodation for you.
Experience pure opulence in the 1 Bedroom Suite, 1 King, Oceanfront, Private pool, spanning an impressive 187 square meters. For a more intimate retreat, the 1 Bedroom Suite, 1 King, Oceanfront, Whirlpool offers 169 square meters of lavish space. Families can enjoy the spaciousness of the Family rooms, such as the 1 King, Garden view, High floor, Balcony or the 2 Doubles, Ground floor, Garden access, Terrace.
By booking these stunning rooms on Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and secure your reservation with just a few clicks. Take advantage of Agoda's exclusive deals and discounts to make your stay at JW Marriott Phuket Resort & Spa even more memorable. Book now and embark on an unforgettable luxury escape.
Discover the Tranquil Paradise of Mai Khao in Phuket, Thailand
Nestled along the pristine shores of Phuket, Thailand, Mai Khao offers a tranquil paradise for those seeking a peaceful escape from the hustle and bustle of everyday life. As the longest beach on the island, Mai Khao boasts miles of untouched golden sands, crystal-clear waters, and breathtaking sunsets, making it a haven for beach lovers and nature enthusiasts alike.
Surrounded by lush greenery and untouched natural beauty, Mai Khao is a sanctuary for relaxation and rejuvenation. The area is home to the renowned JW Marriott Phuket Resort & Spa, a luxurious retreat that offers world-class amenities and impeccable service. Guests can indulge in a range of activities, from lounging by the infinity pool overlooking the Andaman Sea to pampering themselves at the award-winning Mandara Spa.
Beyond the resort, Mai Khao offers an array of attractions and activities to explore. Nature lovers can venture into the nearby Sirinat National Park, where they can discover diverse wildlife, picturesque waterfalls, and scenic hiking trails. For a taste of local culture, visitors can visit the nearby Mai Khao Temple, a stunning Buddhist temple known for its intricate architecture and serene atmosphere.
With its serene beauty, luxurious accommodations, and abundance of natural wonders, Mai Khao is the perfect destination for those seeking a peaceful and idyllic getaway in Phuket, Thailand.
Convenient Transportation Options from Phuket Airport to JW Marriott Phuket Resort & Spa
Located in the serene and picturesque area of Mai Khao, Phuket, JW Marriott Phuket Resort & Spa offers a luxurious and tranquil escape for travelers. Getting to this exquisite resort from the nearest airport is a breeze, with several convenient transportation options available.
Phuket International Airport, the closest airport to JW Marriott Phuket Resort & Spa, is approximately 15 kilometers away. To make your journey hassle-free, you can choose from various transportation modes, including taxis, private transfers, and hotel shuttle services.
Taxis are readily available at the airport and provide a convenient and comfortable way to reach the resort. The journey takes around 20 minutes, depending on traffic conditions. Alternatively, you can opt for a private transfer, which offers a more personalized experience and allows you to relax in a private vehicle. Many reputable transfer companies operate at the airport, ensuring a smooth and efficient transfer to JW Marriott Phuket Resort & Spa.
For those who prefer a hassle-free arrival, the resort also offers a hotel shuttle service. Simply inform the resort of your flight details in advance, and they will arrange a comfortable transfer for you. This option not only ensures convenience but also allows you to start your vacation in style.
No matter which transportation option you choose, the journey from Phuket Airport to JW Marriott Phuket Resort & Spa promises to be a seamless and enjoyable experience. As you travel through the beautiful landscapes of Phuket, you'll be captivated by the island's natural beauty, setting the stage for an unforgettable stay at this luxurious resort.
Explore the Vibrant Surroundings of JW Marriott Phuket Resort & Spa
Nestled in the heart of Phuket, JW Marriott Phuket Resort & Spa offers a prime location surrounded by a diverse range of landmarks and attractions. Just a short distance away, guests can visit the Soi Dog Foundation, a renowned animal welfare organization that provides care and shelter for stray dogs and cats. It's a great opportunity to learn more about their noble mission and perhaps even volunteer for a day.
For a fun-filled day with the family, head to the Splash Jungle Water Park, located nearby. This exciting water park features thrilling slides, lazy rivers, and splash pools, guaranteeing hours of entertainment for visitors of all ages. Alternatively, take a leisurely stroll along the pristine shores of Mai Khao Beach, where soft golden sands meet crystal-clear waters. Relax under the shade of a palm tree, take a refreshing dip, or simply bask in the breathtaking beauty of the Andaman Sea.
Nature enthusiasts will be delighted to discover the enchanting Mangrove forest trail, a hidden gem just a short distance from the resort. Immerse yourself in the lush greenery, spot unique wildlife, and enjoy a serene escape from the bustling city. If you're in the mood for some shopping, the Corner market offers a vibrant atmosphere filled with local vendors selling fresh produce, handicrafts, and souvenirs.
For those seeking a taste of adventure, make your way to the C & Shell, a thrilling zipline park that offers adrenaline-pumping experiences amidst the beautiful Phuket jungle. Alternatively, visit the Yacht Haven Marina Phuket and indulge in the luxury of yachting, surrounded by stunning views of the marina and the sparkling waters.
History buffs can explore the Tha Chat Chai Police Station, a historic landmark that played a significant role in the region's past. Discover the intriguing stories and architectural beauty of this well-preserved structure.
If you're traveling with children, don't miss the Flying Trapeze Phuket Adventure KidzSole, where little ones can experience the thrill of flying through the air with the guidance of professional trainers. Lastly, the iconic Sarasin Bridge offers a picturesque spot to capture stunning sunset views and enjoy a romantic evening stroll.
With its diverse array of nearby landmarks and attractions, JW Marriott Phuket Resort & Spa ensures that every guest can create unforgettable memories during their stay.
A Gastronomic Paradise: Indulge in Culinary Delights Near JW Marriott Phuket Resort & Spa
Surrounded by a myriad of dining options, JW Marriott Phuket Resort & Spa offers guests a gastronomic paradise right at their doorstep. Just a short distance away, you'll find a range of culinary delights to suit every palate. For an authentic taste of Thailand, Kin Dee Restaurant is a must-visit, serving up traditional Thai dishes bursting with flavors. If you're in the mood for some international fare, head over to Baan Ar-Jor, where you can savor a variety of dishes from around the world. Craving something familiar? Subway Domestic flights offers fresh and customizable sandwiches that are perfect for a quick bite. For a casual dining experience with a lively atmosphere, JJ's Bar and Food is the place to be, offering a diverse menu of both Thai and international favorites. Whether you're in the mood for seafood or craving some local delicacies, Poseidon Seafood Restaurant is a fantastic choice, serving up a delectable array of fresh seafood dishes. With so many dining options just moments away, you'll never run out of culinary adventures to embark on during your stay at JW Marriott Phuket Resort & Spa.
Shop 'til you drop at Mai Khao Plaza and Turtle Village Shops & Cuisine
Located in the heart of Phuket, JW Marriott Phuket Resort & Spa offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Mai Khao Plaza, a vibrant shopping destination that offers a wide range of shops, boutiques, and restaurants. Whether you're looking for trendy fashion, unique souvenirs, or delicious local cuisine, Mai Khao Plaza has it all. Another must-visit shopping spot is Turtle Village Shops & Cuisine, a charming open-air shopping complex located nearby. Here, you can browse through a selection of boutique shops, indulge in delectable international cuisine, and even catch live performances. With these shopping landmarks right at your doorstep, JW Marriott Phuket Resort & Spa is the perfect choice for shopaholics and those looking to immerse themselves in the local culture.
Luxury at an Affordable Price: JW Marriott Phuket Resort & Spa
Experience the pinnacle of luxury without breaking the bank at JW Marriott Phuket Resort & Spa. With an average price of $219 per room, this stunning resort offers exceptional value for money compared to the average price of a hotel room in Phuket, which stands at $84.
Nestled along the pristine Mai Khao Beach, JW Marriott Phuket Resort & Spa is a true oasis of tranquility and indulgence. Immerse yourself in the serene surroundings and enjoy world-class amenities and services, all at a fraction of the cost of other luxury accommodations in the area.
From the moment you step into your elegantly appointed room, you'll be greeted by a sense of opulence and comfort. Each room boasts contemporary Thai-inspired decor, plush bedding, and modern amenities to ensure a memorable stay. Whether you choose a deluxe room, a suite, or a private villa, you can rest assured that you'll be treated to the utmost in luxury and relaxation. So why settle for an average hotel room when you can experience the epitome of luxury at JW Marriott Phuket Resort & Spa at an unbeatable price?
Unforgettable Stay at JW Marriott Phuket Resort & Spa
Escape to paradise and experience the exceptional hospitality at JW Marriott Phuket Resort & Spa. With its outstanding facilities, friendly staff, and breathtaking beachfront location, this resort is truly a haven for relaxation and rejuvenation.
From the moment you arrive, you'll be greeted with warm smiles and impeccable service. The staff at JW Marriott Phuket Resort & Spa go above and beyond to ensure that every guest feels welcome and well taken care of. Whether you need assistance with your luggage or recommendations for local attractions, they are always ready to lend a helping hand.
One of the highlights of this resort is the incredible kids club. Parents can relax and unwind while their little ones are entertained and supervised by the dedicated and friendly staff. The kids club offers a range of fun activities and games, ensuring that children have a memorable and enjoyable stay.
Indulge your taste buds at the resort's outstanding dining options. The breakfast buffet is a culinary delight, offering a wide selection of delectable Thai and Western dishes. From fresh tropical fruits to mouthwatering pastries, there's something to satisfy every palate. The food throughout the day is equally impressive, with a variety of international cuisines crafted with the finest ingredients.
And let's not forget about the stunning beach! With its crystal-clear waters and powdery white sand, it's the perfect spot to soak up the sun and unwind. Whether you're lounging on a beach chair or taking a refreshing dip in the sea, the beach at JW Marriott Phuket Resort & Spa will leave you feeling blissfully relaxed.
Make your next vacation unforgettable at JW Marriott Phuket Resort & Spa. With its exceptional facilities, friendly staff, delectable dining options, and breathtaking beachfront location, this resort truly offers a slice of paradise.
A Luxurious Oasis with Exceptional Customer Ratings
Indulge in a truly unforgettable vacation experience at the JW Marriott Phuket Resort & Spa, a luxurious oasis that has garnered exceptional customer ratings. With an overall rating of 8.7, this resort promises to exceed your expectations in every aspect. From the moment you step foot on the property, you'll be greeted by a team of dedicated staff members who have received an impressive rating of 9.2 for their exceptional performance. Their warm and friendly demeanor will make you feel instantly at home, ensuring that your every need is met with utmost care and attention to detail.
The resort's facilities are truly top-notch, earning a remarkable rating of 9.1. Whether you're seeking relaxation or adventure, you'll find an array of options to suit your preferences. Dive into the crystal-clear waters of the stunning swimming pool, unwind with a rejuvenating spa treatment, or challenge yourself with a workout in the state-of-the-art fitness center. The JW Marriott Phuket Resort & Spa offers a wealth of activities and amenities that cater to every guest's desires.
When it comes to cleanliness, this resort sets the bar high with an impressive rating of 9.1. Every corner of the property is meticulously maintained, ensuring a pristine and hygienic environment. Whether you're lounging in your elegant and comfortable room or exploring the resort's lush gardens, you can rest assured that cleanliness is of the utmost importance at the JW Marriott Phuket Resort & Spa.
Exceptional9.1
Facilities
Excellent8.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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This resort boasts friendly staff and well-maintained facilities, as noted in glowing reviews. The beautiful beach offers a fully equipped gym, numerous activities, and an exceptional kids club with daily breakfast. Guests enjoy the large pool and well-equipped kids club. The location near the airport and beach provides a peaceful environment away from the city center.
Few dining options at the resort, leading to peak-time waiting lines.
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This was our first trip to Phuket, and our initial thought was to ensure that the two adults and two children could get enough rest. It would be best if the hotel had plenty of entertainment options and various dining choices. The Marriott hotel is undoubtedly one of the best choices for family travel, with a very high staff-to-guest ratio. Whether it's at the children's play area, the various pools, or the different restaurants, there are ample staff members providing warm, friendly, and professional service. Special praise goes to the restaurant staff next to the children's playground, the enthusiastic and lively server in the breakfast area, and the front desk staff, who made us feel like we could chat as friends. The best feature of this hotel is its child-friendly environment. Unlike many trendy, cool hotels, while its facilities may not be the most advanced and can be somewhat old-fashioned, they are very well-maintained, easy to use, and highly clean. No matter where the children play, they are treated kindly. Every night, they even delivered thoughtful little snacks and sea turtle-themed gifts for the kids. These details are a tremendous comfort for family travelers! The sea turtle rescue station is also worth experiencing. The turtles here have congenital defects and receive excellent care. I strongly recommend that you not only feed the turtles with your kids but also talk to the caretakers to learn about the crisis that climate change brings to the ocean and marine life. We watched the founder's promotional video several times in the hotel room, and I was especially impressed by his appreciation for family life and love for nature! The hotel's location is very close to the airport and far from the bustling city center, with its own private beach, making it a perfect choice for a getaway from the hustle and bustle! Moreover, there are convenience stores and various types of restaurants around the Marriott, as well as seaside seafood stalls, so even if you don't want to have a high dining budget, you can enjoy the most typical food of Phuket. The hotel's lounge deserves praise too, allowing guests to relax with a drink, take a little nap, and enjoy live band performances in the evening or play billiards with family. If you catch the fire dance performance at sunset, it will give you a deeper understanding of Phuket's ocean culture. I am very glad we chose the right hotel and had an unforgettable 3 days. I look forward to the opportunity to go again in the future!
We want to take this opportunity to thank you for choosing JW Marriott Phuket Resort & Spa for your stay. We are pleased to hear that you enjoyed your stay at our resort and thank you for your positive review. We will gladly see you again and warmly welcome you to JW Marriott Phuket Resort & Spa during your next visit.
It was great experience. Staffs were amazing. Whoever I made an eye contact with staff they alway say hello with politeness. Room was cleaning thru out the day. I don't know how they track we left the room but our room get cleaned multiple times a day. It was an amazing experience. I highly recommend.
It was a place with so many advantages. I was considering the Marriott Merlin because the accommodation location was remote, but since I had already stayed at the Intercontinental and it was cheaper compared to the Merlin, I confirmed JW Marriott Macau as my second accommodation, which is the highest rated among the Marriott hotels. I think the reason it is cheaper than the Merlin is due to its location. The remote location makes it very difficult to reach popular tourist spots like Old Town or Patong Beach, but if you plan to stay only at the resort, it seems like a good choice if you have young children. The service is excellent, and they have well-equipped programs for children, and the room cleaning is thorough and detailed. The air conditioning is very strong. The pool is well-maintained, and although the waves were high so we couldn't go into the sea, it's great for taking life shots, and the sunset is very beautiful. I highly recommend this accommodation for families! There were no inconveniences during my stay, but when checking in, my room key was broken, and they just said it was an error without any proper apology. Given the large size of the resort, with a long distance from the room to the lobby, they should have properly apologized. Other than that, it was the best of the best!
I’ve always been a loyal fan of the JW Marriott brand and typically choose it for my staycations. However, my recent experience at JW Marriott Phuket left me disappointed. Upon arrival, I visited the Siam Deli coffee shop to kick off my afternoon before heading to the beach. Unfortunately, the staff member I encountered was unwelcoming and dismissive, which immediately affected my mood and the overall experience. While I appreciate the swift response and intervention from the rest of the staff, especially Khun Lek, this interaction did not meet the high standards I associate with the JW Marriott brand. On a positive note, the room was clean and comfortable, though the breakfast offering did not meet my expectations, with the taste falling short. The highlight of my stay was the health club by the beach. The sailing experience was especially enjoyable, providing a fun, safe, and professional adventure. This is certainly a must-try activity for guests.
Airport transfer
50 meters to the beach
Currency exchange
Air conditioning
“Relaxing Stay but Not Quite 5-Star Standard”
The resort is beautiful, peaceful, and well maintained. We were also allowed to check in early, which was very much appreciated. The property offers many free activities and great wellness facilities, including a sauna and cold plunge. The staff were friendly and helpful throughout our stay. However, the air conditioner in our room was very noisy and couldn’t be adjusted properly — even when set to 25°C, it stayed around 21–22°C and made the room feel quite humid. The breakfast buffet was below expectations for a 5-star resort. The selection of cold cuts and cheese was limited, and the atmosphere was chaotic with too many kids running around and shouting. We also weren’t informed that additional dishes could be ordered. We also tried the BBQ platter on the beach — the setting was lovely, but the chicken was unfortunately too dry. Overall, it’s a beautiful resort with great facilities and service, but room comfort and food quality could be improved to truly meet the JW Marriott standard.