Kent Hotel

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1131 Collins Avenue, South Beach, Miami Beach (FL), United States, 33139

Highlights

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

700 meters to public transportation

700 meters to public transportation - Metrobus is within 700 meters

Check-in [24-hour]

Check-in [24-hour]

Inside city center

Inside city center

180 meters to Art Deco Historic District

180 meters to Art Deco Historic District

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Golf course (within 3 km)

Family room

Luggage storage

About us

Conveniently situated in the South Beach part of Miami Beach (FL), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Miami Beach (FL) every 4 minutes on Agoda.com
Location 9.3
Cleanliness 8.4
Service 8.4
Value for money 7.9

Based on 265 verified reviews

Location

9.3

Cleanliness

8.4

Service

8.4

Value for money

7.9

Facilities

7.6

tooltip

Nearest transportation options

Metrobus is within 0.7 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 269 places in walking distance!

Walkable places
The World Erotic Museum
90 m
The Palace
90 m
Pop
100 m
Beatnix
100 m
Uncle Sam’s Music
100 m
Popular landmarks
Art Deco Historic District
190 m
Ocean Drive
470 m
Española Way
600 m
Collins Avenue
930 m
Lincoln Road Mall
1.1 km
Closest landmarks
Ocean Reef Salon & Spa
20 m
LGBT Visitor Center Miami Beach
140 m
Crunch
150 m
Automatic Slim's
160 m
Twist
160 m

Good to know

Value for money7.9
Location rating9.3
Nearest airportMiami International Airport (MIA)
Distance to airport15.7 km

Rooms available at Kent Hotel

Premier King with Balcony
...
  • Courtyard view
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior King
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Double Queen
...
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Deluxe King
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Premier King
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Kent Hotel includes non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.

Kent Hotel has car park nearby with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Kent Hotel fulfill our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, free face masks, temperature check for guests and staff, staff trained in safety protocol, and body thermometer for enhanced safety measures and hygiene protocols.

While lodging at Kent Hotel, indulge in your evening or night out at Automatic Slim's, Clevelander Bar, and Sola Miami Beach to get the most out of your nightlife.

Kent Hotel's policy pertaining to children's bedding considers guests age 3 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Kent Hotel can communicate in 2 languages and supports popular languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past business travelers that have stayed at this property have given Kent Hotel an average rating of 8.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Kent Hotel an average rating of 8.2. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given Kent Hotel an average rating of 8.6. You can check out more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Kent Hotel is located in the South Beach neighborhood, including South Beach.

More about Kent Hotel

More about Kent Hotel

Experience Modern Comfort at Kent Hotel in Miami Beach

Welcome to the Kent Hotel, a stylish and contemporary 3-star hotel located in the heart of Miami Beach, Florida. With its prime location just steps away from the vibrant nightlife, iconic beaches, and renowned shopping destinations, the Kent Hotel offers the perfect blend of convenience and comfort for both leisure and business travelers. Upon entering the hotel, guests are immediately greeted by a sleek and modern lobby, exuding an atmosphere of sophistication and elegance. The Kent Hotel features a total of XX well-appointed rooms, each designed with the utmost attention to detail to ensure a memorable stay. The rooms are tastefully decorated in a modern style, boasting a soothing color palette and luxurious furnishings. One of the standout features of the Kent Hotel is its pet-friendly policy. Guests are welcome to bring along their furry friends, with each room allowing for one pet. This thoughtful amenity ensures that no family member is left behind, allowing for a truly inclusive and enjoyable vacation experience. Families traveling with children will also appreciate the generous child policy at the Kent Hotel. Children between the ages of 0 to 0 can stay free of charge, making it an ideal choice for families looking to explore the vibrant city of Miami Beach without breaking the bank. Whether it's building sandcastles on the beach or exploring the nearby attractions, the Kent Hotel provides a comfortable and family-friendly environment for all guests. Check-in time at the Kent Hotel is at 3:00 PM, allowing guests ample time to settle in and start their Miami Beach adventure. The hotel's friendly and attentive staff are always on hand to assist with any requests or provide recommendations on the best local hotspots. Don't miss out on the opportunity to experience modern comfort and convenience at the Kent Hotel in Miami Beach. Book your stay today and indulge in the vibrant energy and charm of this iconic destination.

Unwind and Delight in Kent Hotel's Vibrant Entertainment Facilities

At Kent Hotel, we take pride in offering an array of entertainment facilities that are sure to enhance your stay in Miami Beach. Whether you're in the mood for a lively night out or a tranquil retreat, we have something for everyone. Step into our stylish bar, where you can indulge in handcrafted cocktails expertly prepared by our talented mixologists. Sip on a refreshing mojito while enjoying the vibrant atmosphere and mingling with fellow guests. Our bar also offers a wide selection of fine wines and spirits, ensuring there is something to suit every palate. If you prefer a more serene setting, our charming garden provides a peaceful oasis amidst the bustling city. Take a leisurely stroll through the lush greenery, unwind on one of the cozy benches, or simply bask in the tranquility of nature. The garden is the perfect spot to relax and recharge, away from the hustle and bustle of Miami Beach. Whether you're seeking a lively night out or a tranquil retreat, Kent Hotel's entertainment facilities cater to all preferences. Indulge in handcrafted cocktails at our stylish bar or find serenity in our charming garden. Book your stay with us and experience the perfect blend of excitement and relaxation.

Convenience Facilities at Kent Hotel

Welcome to Kent Hotel, where convenience is our top priority. Our hotel offers a range of facilities that are designed to make your stay as comfortable and hassle-free as possible. From laundry service to room service, safety deposit boxes to a concierge, we have everything you need to ensure a seamless experience. Stay connected with our complimentary Wi-Fi in public areas and enjoy the convenience of free Wi-Fi in all rooms. Need to freshen up your wardrobe? Our dry cleaning service is at your disposal. Traveling with heavy luggage? No worries, our luggage storage facility is here to assist you. Craving a late-night snack? Our vending machine is stocked with a variety of treats. At Kent Hotel, we understand the importance of cleanliness, which is why we provide daily housekeeping services to keep your room in pristine condition. Whether you are traveling for business or leisure, our convenience facilities are designed to cater to all your needs. Book your stay at Kent Hotel today and experience the utmost convenience and comfort.

Convenient Transport Facilities at Kent Hotel

At Kent Hotel, we understand the importance of convenient transportation options for our guests. Whether you are exploring the vibrant city of Miami Beach or planning a day trip to nearby attractions, our hotel provides a range of transport facilities to enhance your stay. For those looking to discover the best of Miami Beach, our tour services are the perfect choice. Our knowledgeable staff can assist you in booking tours to popular destinations, ensuring you make the most of your time in this beautiful city. Parking is made hassle-free with our valet parking service. Simply drive up to our hotel entrance and our friendly valet staff will take care of parking your vehicle for you. Please note that car park charges are applied for this service. Additionally, we offer a car park for guests who prefer to self-park. This provides you with the flexibility to come and go as you please during your stay. Please be aware that car park charges are applied for this service. For those looking to explore beyond Miami Beach, our ticket service is available to assist you in purchasing tickets for various transportation options, such as buses or trains, making it easier for you to plan your day trips and excursions. At Kent Hotel, we strive to provide a seamless and convenient experience for our guests, ensuring that transportation is never a concern during your stay with us.

Indulge in a Culinary Delight at Kent Hotel's Dining Facilities

At Kent Hotel, we understand the importance of a satisfying dining experience during your stay. That's why we offer a range of dining facilities to cater to your every need. Start your day off right with a visit to our cozy coffee shop, where you can savor a freshly brewed cup of coffee and indulge in a selection of delectable pastries. For a more substantial meal, head to our on-site restaurant, where our talented chefs prepare a diverse menu of mouthwatering dishes that will tantalize your taste buds. From savory seafood to succulent steaks, there is something to please every palate. If you prefer the privacy and comfort of your room, take advantage of our convenient room service option, available throughout the day. Our dedicated staff will deliver a delicious meal right to your doorstep, ensuring a seamless dining experience. And to ensure your comfort and convenience, our daily housekeeping service will keep your dining area tidy and clean, allowing you to fully enjoy your culinary delights. Whether you're a food enthusiast or simply looking for a satisfying meal, Kent Hotel's dining facilities are sure to exceed your expectations.

Experience the Vibrant Energy of South Beach in Miami Beach

Welcome to South Beach, the iconic neighborhood that has become synonymous with Miami Beach's vibrant energy and glamorous lifestyle. Located just steps away from Kent Hotel, South Beach offers an unparalleled combination of stunning beaches, trendy nightlife, and world-class dining. Immerse yourself in the vibrant atmosphere as you stroll along Ocean Drive, lined with art deco buildings and bustling sidewalk cafes. Feel the warm sand beneath your toes as you relax on the pristine shores of South Beach, known for its turquoise waters and lively beach scene. Indulge in some retail therapy at the upscale boutiques of Lincoln Road Mall, where you'll find a mix of high-end brands and local designers. When the sun sets, South Beach comes alive with a pulsating nightlife scene. Experience the electrifying energy of the area's famous nightclubs and bars, where you can dance the night away to the beats of renowned DJs. From rooftop lounges to beachfront clubs, there's something for everyone seeking a memorable night out. Whether you're a foodie or a beach lover, South Beach has it all. Indulge in a culinary adventure at the neighborhood's diverse restaurants, offering a wide range of cuisines from around the world. From local seafood delicacies to international fusion dishes, your taste buds are in for a treat. Experience the vibrant energy of South Beach during your stay at Kent Hotel, where you'll be perfectly positioned to explore all that this iconic neighborhood has to offer.

Convenient Transportation Options from Miami Beach Airports to Kent Hotel

Located in the vibrant South Beach neighborhood of Miami Beach, Kent Hotel offers a stylish and comfortable stay for travelers visiting this iconic destination. When it comes to getting to the hotel from the nearest airports, Miami International Airport (MIA) and Fort Lauderdale-Hollywood International Airport (FLL), there are several convenient transportation options available. If you are arriving at Miami International Airport (MIA), the most convenient way to reach Kent Hotel is by taking a taxi or rideshare service. The airport is approximately 12 miles away from the hotel, and the journey usually takes around 20-30 minutes, depending on traffic conditions. Alternatively, you can also opt for a private airport transfer or book a rental car to explore the city at your own pace. For those arriving at Fort Lauderdale-Hollywood International Airport (FLL), the distance to Kent Hotel is slightly farther, approximately 30 miles. However, there are still several transportation options to choose from. Taking a taxi or rideshare service is a popular choice, with the journey typically taking around 40-50 minutes. Another option is to use the convenient shuttle services offered by various companies, which provide transportation directly to South Beach. Additionally, rental cars are available at the airport for those who prefer to have their own vehicle during their stay. No matter which airport you arrive at, getting to Kent Hotel in South Beach is a breeze. With the various transportation options available, you can easily reach this stylish hotel and start exploring the vibrant neighborhood and beautiful beaches of Miami Beach.

Explore the Vibrant Surroundings of Kent Hotel in Miami Beach

Situated in the heart of Miami Beach, Kent Hotel offers easy access to a plethora of iconic landmarks and attractions that will make your stay truly unforgettable. Just a few steps away, you'll find South Beach, a world-renowned destination known for its pristine sandy shores and vibrant atmosphere. Spend your days basking in the sun, swimming in the crystal-clear waters, or simply strolling along the picturesque coastline. For those seeking a unique shopping experience, Lincoln Road Mall is just a short distance from the hotel. This pedestrian-friendly street is lined with an array of stylish boutiques, trendy shops, and high-end restaurants, making it the perfect place to indulge in some retail therapy or enjoy a delicious meal. If you're a fan of art and architecture, the Art Deco Historic District is a must-visit. Immerse yourself in the striking pastel-colored buildings and intricate designs that define this iconic neighborhood. Don't miss the chance to explore Ocean Drive, a bustling street that runs parallel to the beach and is famous for its vibrant nightlife scene. Whether you're looking to dance the night away or enjoy a refreshing cocktail at one of the many rooftop bars, Ocean Drive has something for everyone.

Convenient Public Transport Stations near Kent Hotel

Located in the heart of Miami Beach, Kent Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you'll find the Collins Avenue & 18th Street bus stop, where you can catch the Metrobus. This extensive bus network connects you to various destinations in Miami, allowing you to explore the city at your own pace. Whether you're heading to the vibrant Art Deco Historic District or the trendy shops and restaurants of Lincoln Road, the Metrobus provides a reliable and affordable mode of transportation. Additionally, the Kent Hotel is also close to the Miami Beach Airport Express bus stop. This express bus service provides a direct connection between Miami International Airport and Miami Beach, making it convenient for guests flying into the city. With frequent departures and comfortable seating, the Miami Beach Airport Express ensures a hassle-free journey to and from the airport. From there, you can easily reach Kent Hotel with a short taxi or rideshare ride.

A Culinary Adventure Awaits

When it comes to dining options, the Kent Hotel's location in Miami Beach offers a plethora of choices. Just steps away from the hotel, guests can indulge in a mouthwatering steak at Ole Ole Steak House or savor the flavors of Spain at Tapelia. For those craving authentic Italian cuisine, Il Pastaiolo is a must-visit, serving up delectable pasta dishes and traditional favorites. If you're in the mood for Cuban cuisine, Havana Vieja and La Mulata are both nearby, offering flavorful dishes like ropa vieja and Cuban sandwiches. For a taste of Colombia, head to La Ventana, where you can enjoy delicious Colombian specialties. Mexican food lovers will be delighted by the vibrant flavors of Mama's Tacos. And if you're in the mood for classic American diner fare, 11th Street Diner is just a short stroll away. With such a diverse range of culinary options, the surrounding restaurants near Kent Hotel will surely satisfy every palate.

Shop 'til You Drop: Kent Hotel's Surrounding Shopping Landmarks

Located in the heart of Miami Beach, Kent Hotel offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find Brownes & Co., a trendy boutique known for its curated collection of clothing and accessories. If you're a fan of jewelry, Me & Ro is a must-visit, offering beautifully crafted pieces that are both elegant and unique. Whittall & Shon is another nearby store that specializes in high-quality hats and accessories, perfect for adding a touch of style to any outfit. For music enthusiasts, Uncle Sam's Music is a haven, offering a wide range of instruments and music accessories. If you're in the mood for some high-end fashion, look no further than En Avance, a luxury boutique featuring designer clothing and accessories. Ocean and Twelve Store is a haven for beachwear enthusiasts, offering a wide range of swimwear and resort wear. For those who appreciate fine fragrances, Pure Perfume/The Fragrance Shop is a paradise, with a vast selection of perfumes and colognes to choose from. If you need a caffeine fix, make sure to visit Kafka Kafe, a cozy coffee shop that serves up delicious brews. Pop is another nearby store that caters to the trendy crowd, offering a curated selection of clothing and accessories. Finally, Ondademar is a must-visit for beach lovers, with its collection of stylish swimwear and beach accessories. With these shopping landmarks just a stone's throw away, Kent Hotel is the perfect choice for shopaholics looking to indulge in some retail therapy during their stay in Miami Beach.

Fantastic Location and Friendly Staff

The Kent Hotel in Miami Beach is a hidden gem that offers a fantastic location and friendly staff. Guests rave about the clean and modern rooms, which provide a comfortable and inviting atmosphere. The hotel's prime location is a definite highlight, as it is conveniently situated just around the corner from South Beach and the vibrant bars on Ocean Drive. Whether you're looking to soak up the sun on the beach or explore the lively nightlife, the Kent Hotel is the perfect base for your Miami Beach getaway. The staff is known for their warm and welcoming demeanor, ensuring that every guest feels right at home. With its unbeatable location and attentive service, it's no wonder that the Kent Hotel comes highly recommended by its satisfied guests.

Exceptional Customer Ratings at Kent Hotel

Kent Hotel in Miami Beach, FL, has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.4, guests have praised the hotel for its outstanding value and excellent staff performance. One of the standout features of Kent Hotel is its unbeatable location, earning a remarkable rating of 9.3. Situated in the heart of Miami Beach, guests have easy access to the vibrant city's popular attractions, including the iconic South Beach, Lincoln Road Mall, and Ocean Drive. Whether guests are seeking a day of relaxation on the sandy shores or a night of excitement in the bustling nightlife scene, Kent Hotel's prime location ensures a convenient and unforgettable experience. In addition to its prime location, Kent Hotel has also received high ratings for its cleanliness. With a rating of 8.4, guests can expect immaculate and well-maintained accommodations throughout their stay. The hotel's dedication to cleanliness ensures a comfortable and hygienic environment, allowing guests to relax and unwind in a pristine setting. Furthermore, Kent Hotel's staff performance has been highly praised by guests, earning a commendable rating of 8.4. The friendly and attentive staff go above and beyond to provide exceptional service, ensuring that every guest's needs and requests are met with efficiency and professionalism. From the warm welcome at check-in to the helpful recommendations for local attractions and dining options, the staff at Kent Hotel consistently exceeds expectations, creating a welcoming and personalized experience for every guest. With its exceptional customer ratings in various categories, including value, cleanliness, location, and staff performance, Kent Hotel stands out as an excellent choice for travelers looking for a memorable stay in Miami Beach. Book your stay at Kent Hotel and experience the outstanding hospitality and top-notch amenities that have garnered rave reviews from satisfied guests.

Show less

Amenities and facilities

Very good7.6

Facilities

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Snorkeling
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Valet parking

Food and dining

Breakfast options
  • American

Location

1131 Collins Avenue, South Beach, Miami Beach (FL), United States, 33139

Exceptional9.3

Location

Airports
  • Miami International Airport (MIA)
    15.7 km
  • Miami-Opa Locka Executive Airport (OPF)
    20.0 km
Public transportation
  • Metrobus
    700 m
  • North Bay Road Investments Station
    3.0 km
Hospital or clinic
  • Miami Beach Medical Group
    1.0 km
Convenience store
  • 7 Eleven
    410 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Art Deco Historic District
    190 m
  • South Beach
    230 m
  • Ocean Drive
    470 m
  • Española Way
    600 m
  • Collins Avenue
    930 m
  • Lincoln Road Mall
    1.1 km
  • Holocaust Memorial
    1.5 km
  • South Pointe Park
    1.8 km
  • Miami Beach Boardwalk
    3.6 km
  • Jungle Island
    4.3 km
Nearby landmarks
  • Ocean Reef Salon & Spa
    20 m
  • The World Erotic Museum
    90 m
  • The Palace
    90 m
  • Pop
    100 m
  • Beatnix
    100 m
  • Uncle Sam’s Music
    100 m
  • Ocean and Twelve Store
    110 m
  • World Erotic Art Museum (WEAM)
    120 m
  • Mansion
    120 m
  • Felt
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)9 USD
The property
  • Year property opened1939
  • Number of floors3
  • Number of rooms 60
  • Most recent renovation2016
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee35 USD

Property announcements

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Only dogs 50 pounds or less can be accommodated. Contact hotel for details. Guest must be 18 years of age or older in order to check in without a parent or official guardian. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Kent Hotel from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2
  • Location score 9.3 out of 10 and is a high score in Miami Beach (FL)
    Location9.3
  • Cleanliness score 8.4 out of 10 and is a high score in Miami Beach (FL)
    Cleanliness8.4
  • Service score 8.4 out of 10 and is a high score in Miami Beach (FL)
    Service8.4
  • Value for money score 7.9 out of 10 and is a high score in Miami Beach (FL)
    Value for money7.9
  • Facilities score 7.6 out of 10 and is a high score in Miami Beach (FL)
    Facilities7.6
High score for Miami Beach (FL)

Rating

9+ Exceptional (15)
8-9 Excellent (4)
7-8 Very Good (6)
6-7 Good (3)
<6 Below Expectation (4)

Review summary

Powered by OpenAI

This hotel has an excellent location near the beach and restaurants and has received praise from guests. Staff is friendly and helpful, providing positive interactions. The rooms are clean, spacious, comfortable, and relaxing. The front desk offers quick and professional service for a hassle-free check-in experience.

Some guests have reported poor housekeeping and the need for towels and sheets to be replaced. Despite this, the hotel's location and friendly staff have won praise from guests.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 32 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Alvin from United States
    Solo traveler
    Deluxe Double Queen
    Stayed 2 nights in October 2022

    “Great hotel”

    Nice location.....has a bar Beach is 3min walking

    Reviewed October 05, 2022
  2. 7.6
    Very good
    Jessica from United States
    Couple
    Deluxe King Room
    Stayed 8 nights in August 2022

    “Staff”

    The staff working was always super nice and very friendly.

    Reviewed September 17, 2022
  3. 7.6
    Very good
    Shimika from United States
    Group
    Deluxe Double Queen
    Stayed 4 nights in June 2022

    “Bring your own towels”

    The hotel needs to invest in buying new towels instead of cutting up the old ones. The air conditioner in the room sucked

    Reviewed June 23, 2022
  4. 4.0
    Damir from United States
    Couple
    Deluxe Double Queen
    Stayed 3 nights in May 2022

    “Acceptable”

    We were there 3 nights and our room was not cleaned ones. No clean towels sheets . Only when we get the room we had clean towels and sheets. So bad!

    Reviewed May 31, 2022
  5. 4.8
    Sanghamitra from United States
    Family with teens
    Superior King
    Stayed 1 night in May 2022

    “Inefficient staff and very rude manager”

    The hotel has a good location but extremely inefficient staff. I was traveling to Costa Rica with my daughter and wanted a stopover in Miami. We landed early in the morning and requested check in staff to see if we could get the room earlier than the 4 pm check in time. We kept waiting and saw that other people were coming and getting checked in but we were told that our room was still not ready. At around 3 pm I asked for the manager and wanted to know why housekeeping weren’t able to get our room ready since we had been waiting since 7 am. I travel all over the world and travel frequently. It just needs a call from the Reception to housekeeping to change their schedule a little and get a room ready. The manager Robyn G was rude arrogant and high handed and is obviously in the wrong profession. He has no idea of customer service. He lectured me on a raised voice as to how he runs his hotel. It was evident that a customer means nothing to him. With a person like him at the helm no wonder check in staff and housekeeping are so inefficient. There are lots of hotels in that area. No need to stay here and deal with these unfriendly people who spoil your trip. They are not fit to be in the hospitality industry. And amenities are not great either.

    Reviewed May 29, 2022
Changed to review page 1

This is a popular property. Don't miss out!