Kimberley Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

28 Kimberley Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 999077

Highlights

Located in heart of Hong Kong

- This neighborhood is preferred by frequent travelers. Properties here...

Excellent location, excellent employee, everything is great.
Check-in [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

The breakfast foods were a lot and delicious.
Great View

- Many guests have praised the view at this property

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Breakfast

Room service

Business center

About us

Discover the Kimberley Hotel, a sophisticated oasis in Tsim Sha Tsui for two travelers seeking relaxation and culture. Enjoy a health spa and chic dining that highlight local culture. Its prime location offers easy access to shopping and entertainment, making it the ideal urban retreat. Tsim Sha Tsui offers stunning harbor views, vibrant street markets, and diverse dining options. The Kimberley Hotel provides in-room breakfast and quick room service, ensuring delightful meals. Guests enjoy air conditioning, complimentary Wi-Fi, and select rooms with breathtaking city views. Just a short walk to the iconic Hong Kong Skyline (885 meters) and the lively Temple Street Night Market (726 meters), it’s a perfect mix of convenience and excitement. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

53 travelers have booked today.

Location 8.8
Service 7.7
Value for money 7.7
Cleanliness 7.6

Based on 37,295 verified reviews

Location

8.8

Service

7.7

Value for money

7.7

Cleanliness

7.6

Facilities

7.2

Room comfort and qua...

7.2

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Nearest transportation options

Tsim Sha Tsui MTR Station is within 0.28 km

Jordan MTR Station is within 0.54 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 397 places in walking distance!

Walkable places
Luxe
50 m
Granville Rd
70 m
Dada
70 m
Onesto Photo Company
90 m
Knutsford Terrace
90 m
Popular landmarks
Tsim Sha Tsui East
330 m
Victoria Harbour
700 m
Hong Kong Skyline
890 m
Victoria Peak (The Peak)
4.0 km
Nan Lian Garden
5.3 km
Closest landmarks
Life Management Yoga
40 m
Legend H.K. Pharmacy Ltd.
90 m
I.T
110 m
Queen's Road East
120 m
Carnarvon Plaza
120 m

Good to know

Value for money7.7
Location rating8.8
Nearest airportSheung Wan Heliport (HHP)
Distance to airport2.6 km

Rooms available at Kimberley Hotel

Garden Themed Suite with Queen Bed - Newly Renovated
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Space Themed Suite with Queen Bed - Newly Renovated
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Pirate Themed Suite with Queen Bed - Newly Renovated
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Suite with Queen Bed - Newly Renovated
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Double Double
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  • Room size: 24 m²/258 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Princess Themed Suite with Queen Bed - Newly Renovated
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe City View Double Room
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  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Triple City View
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  • Room size: 24 m²/258 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Superior City View Triple Room
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  • Room size: 20 m²/215 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Superior Suite with 1 Double and 1 Single Beds - Newly Renovated
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  • Room size: 27 m²/291 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

Yes! Kimberley Hotel features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Kimberley Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, staff trained in safety protocol, and temperature check for guests and staff for increased safety measures and hygiene protocols.

Kimberley Hotel was built in 1990.

The typical room rate for Kimberley Hotel in the past month is 924.14 HKD, compared to city's average of 933.96 HKD.

Kimberley Hotel supports up to 6, with payment card options including American Express, Visa, and MasterCard.

Past guests that stayed at Kimberley Hotel have given this property a rating of 8.763 for its excellent location as the major highlight for their stay.

Past business travelers that have stayed at this property have given Kimberley Hotel an average rating of 7.4. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Kimberley Hotel an average rating of 7.8. You can look up more precise customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Kimberley Hotel an average rating of 8.0. You can look up on more descriptive customer evaluations, and feedback for this property down in the review section.

The nearest train, metro, or bus station is Tsim Sha Tsui MTR Station, 275.94 m away from Kimberley Hotel.

More about Kimberley Hotel

More about Kimberley Hotel

Experience Comfort and Convenience at Kimberley Hotel in Hong Kong

Nestled in the vibrant heart of Hong Kong, the Kimberley Hotel offers a perfect blend of modern comfort and timeless elegance. Built in 1990 and thoughtfully renovated in 2012, this 4-star hotel boasts 546 well-appointed rooms designed to cater to both business travelers and leisure visitors alike. Whether you're arriving from the airport or exploring the bustling city, Kimberley Hotel provides a welcoming retreat with easy access, just 45 minutes from the airport. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, ensuring a relaxed and hassle-free stay. Families traveling with children aged 2 to 11 will appreciate the hotel’s family-friendly policy, allowing kids to stay free of charge. With its prime location and attentive service, Kimberley Hotel is an ideal choice for those seeking comfort, accessibility, and a memorable Hong Kong experience.

Convenience Facilities at Kimberley Hotel

Kimberley Hotel offers a comprehensive range of convenience facilities designed to make your stay effortless and enjoyable. Guests can take advantage of reliable Wi-Fi connectivity, available free in all rooms and in public areas, ensuring you stay connected whether you're working or browsing. For added comfort, daily housekeeping services keep your space fresh and inviting, while laundry and dry cleaning services provide convenience for longer stays or busy schedules. Additionally, the hotel features practical amenities such as safety deposit boxes for your valuables, a dedicated concierge to assist with your needs, and luggage storage options for your convenience. For those who prefer dining in privacy, room service is available to bring delicious meals directly to your room. Kimberley Hotel is committed to providing a seamless experience, ensuring all your essential needs are met with ease and comfort.

Convenient Transport Options at Kimberley Hotel

Kimberley Hotel offers guests the convenience of valet parking, ensuring a seamless and hassle-free experience when arriving or departing. Whether you're traveling for business or leisure, this service provides easy access to the hotel without the stress of finding parking in the bustling city. For added convenience, the hotel also offers reliable taxi services, allowing guests to effortlessly explore Hong Kong or reach their destinations comfortably and on time. With these transport facilities, Kimberley Hotel ensures that your journey is as comfortable and stress-free as your stay.

Luxurious and Comfortable Room Facilities at Kimberley Hotel

Experience ultimate comfort in the well-appointed rooms of Kimberley Hotel, where every detail is designed to enhance your stay. Each room features air conditioning to keep you cool and comfortable, along with plush linens and soft towels that add a touch of luxury. For relaxation and entertainment, enjoy the modern television with satellite and cable channels, or unwind in the separate living room that offers extra space and privacy. Guests can indulge in thoughtful amenities such as bathrobes, a hair dryer, and a comprehensive set of toiletries to ensure convenience and pampering. The rooms are equipped with a coffee and tea maker, complemented by complimentary bottled water and a refrigerator, allowing you to enjoy refreshments at any time. Blackout curtains provide a restful environment, making it easy to relax or sleep peacefully after a busy day.

Exquisite Dining Experiences at Kimberley Hotel

At Kimberley Hotel, guests are treated to a delightful array of dining options designed to satisfy every palate. Start your day with a hearty and diverse breakfast buffet, featuring an assortment of freshly prepared dishes, international favorites, and local specialties to energize your morning. For those seeking convenience and comfort, the hotel offers attentive room service, allowing guests to enjoy their favorite meals in the privacy and comfort of their own rooms. Throughout your stay, the hotel’s dedicated daily housekeeping service ensures that your accommodation remains pristine and inviting, creating the perfect environment to unwind after a day of exploring Hong Kong. Whether dining in the elegant restaurant or relaxing with a meal in your room, Kimberley Hotel provides a seamless culinary experience that complements your vibrant city adventure.

Discover Comfortable and Versatile Room Options at Kimberley Hotel

Kimberley Hotel in Hong Kong offers a diverse selection of rooms designed to suit every traveler’s needs. Guests can choose from cozy Deluxe Queen or Twin Rooms, spacious Deluxe City View Double Rooms, and versatile Triple Rooms, each providing ample space and comfort. For families or groups, options like the Family Double Double, Family Triple Room, and various newly renovated suites—including the Superior, Deluxe, and themed suites—offer generous accommodations and unique themes to enhance your stay. Booking these rooms through Agoda ensures you receive the best prices available, making your stay both affordable and enjoyable. The platform provides a hassle-free booking experience, allowing you to secure your preferred room type quickly and confidently. Whether you're seeking a simple, comfortable retreat or a themed suite for a special occasion, Agoda’s seamless service makes planning your visit to Kimberley Hotel easy and stress-free.

Vibrant Tsim Sha Tsui: The Heartbeat of Hong Kong’s Cultural and Shopping Scene

Nestled along the southern tip of the Kowloon Peninsula, Tsim Sha Tsui is a bustling hub of energy, culture, and entertainment. This iconic district offers a dazzling array of shopping malls, luxury boutiques, and street markets, making it a paradise for shopaholics. Visitors can stroll along the famous Nathan Road, known as the 'Golden Mile,' where vibrant neon lights illuminate a kaleidoscope of storefronts and eateries. The area also boasts world-class dining options, from traditional Cantonese cuisine to international flavors, providing a culinary adventure at every turn. Beyond its shopping and dining delights, Tsim Sha Tsui is home to some of Hong Kong’s most renowned cultural landmarks. The Hong Kong Cultural Centre and the Hong Kong Space Museum are perfect for exploring local arts and science exhibits. A leisurely walk along the Victoria Harbour Promenade offers breathtaking views of the city skyline and the iconic Star Ferry, which provides scenic crossings to Hong Kong Island. With its lively atmosphere and diverse attractions, Tsim Sha Tsui truly captures the dynamic spirit of Hong Kong, making it an ideal base for travelers seeking both excitement and cultural enrichment.

Convenient Journey from Hong Kong International Airport to Kimberley Hotel in Tsim Sha Tsui

Travelers arriving at Hong Kong International Airport have several seamless options to reach the elegant Kimberley Hotel in Tsim Sha Tsui. The most popular and convenient choice is taking the Airport Express train, which offers a swift and comfortable ride directly to Kowloon Station. From there, guests can transfer to a short taxi or a quick walk to the hotel, enjoying the scenic views along the way. The Airport Express train operates frequently, and the journey takes approximately 20 minutes, making it an efficient way to start your stay in the vibrant heart of Hong Kong. For those preferring a more flexible option, private taxis and ride-sharing services are readily available at the airport. A taxi ride from Hong Kong International Airport to Kimberley Hotel typically takes around 30 to 40 minutes, depending on traffic conditions, and provides a door-to-door service for added convenience. Additionally, shuttle bus services are available, connecting the airport to various parts of Kowloon, including Tsim Sha Tsui. No matter which mode of transportation you choose, traveling from the airport to Kimberley Hotel is straightforward, ensuring a smooth start to your luxurious stay in the bustling city of Hong Kong.

Discover Iconic Landmarks and Attractions Near Kimberley Hotel

Situated in the vibrant Tsim Sha Tsui East district, Kimberley Hotel offers guests easy access to some of Hong Kong's most renowned landmarks and attractions. Just a short stroll away, the stunning Hong Kong Skyline and the sparkling Victoria Harbour provide breathtaking views that epitomize the city’s dynamic energy. Visitors can also enjoy the iconic Star Ferry, which offers a scenic and historic ride across the harbour, connecting them to the bustling Central district. For those interested in culture and entertainment, the Hong Kong Museum of History and the Hong Kong Science Museum are nearby, offering fascinating exhibits that delve into the city’s rich heritage and innovative spirit. The Sky100 Hong Kong Observation Deck provides panoramic vistas of the city’s skyline from the 100th floor, while the Avenue of Stars celebrates Hong Kong’s cinematic legacy. Additionally, Kowloon Park offers a peaceful retreat with lush greenery and recreational facilities, making Kimberley Hotel the perfect starting point for exploring the vibrant attractions of Hong Kong.

Convenient Public Transport Connections Near Kimberley Hotel

Kimberley Hotel is perfectly situated for travelers seeking easy access to Hong Kong’s vibrant cityscape, thanks to its proximity to several key public transport stations. The East Tsim Sha Tsui MTR Station and Tsim Sha Tsui MTR Station are just a short walk away, offering seamless connectivity to major districts across Hong Kong. These stations provide quick and efficient routes to explore shopping districts, cultural sites, and business hubs, making your stay both convenient and enjoyable. For travelers arriving from or heading towards mainland China, the nearby Lok Ma Chau MTR Station offers a vital link, while the Austin MTR Station provides additional access to the city’s extensive subway network. For those planning to explore beyond Hong Kong, the High Speed Rail Hong Kong West Kowloon Station is easily accessible, facilitating swift travel to mainland China and beyond. Additionally, the Kowloon MTR Station (Airport Express) ensures effortless transportation to the Hong Kong International Airport, making Kimberley Hotel an ideal base for both leisure and business travelers seeking reliable and accessible public transport options.

A Culinary Paradise Around Kimberley Hotel

Kimberley Hotel is perfectly situated amidst a vibrant culinary scene that caters to every palate. Just a short walk away, indulge in the luxurious flavors at Tin Lung Heen, renowned for its exquisite dim sum and Cantonese cuisine. For a taste of authentic vegetarian dishes, Sangeetha Vegetarian Restaurant offers a delightful array of South Indian specialties. Food enthusiasts can also explore Pici in Tsim Sha Tsui, known for its delicious Italian pasta dishes, or unwind with a specialty coffee at N1 Coffee & Co. For a more upscale dining experience, La Vache! TST serves premium steaks in a stylish setting, while Wooloomooloo Prime offers prime cuts of meat and a sophisticated atmosphere. Craving Shanghai-style comfort food? Cheung Hing Kee Shanghai Pan Fried Buns is the place to go. For a luxurious dining experience with panoramic views, Above & Beyond and Branto provide exquisite menus and stunning vistas, making the area a true culinary paradise for hotel guests.

Exciting Shopping Landmarks Near Kimberley Hotel

Just a short stroll from Kimberley Hotel, shoppers can explore an array of vibrant retail destinations. China Hong Kong City offers a vast selection of fashion, electronics, and luxury goods, making it a shopping paradise. Miramar Shopping Centre and New World Centre provide a mix of international brands, trendy boutiques, and gourmet dining options, perfect for a day of retail therapy. Ocean Centre, renowned for its extensive range of shops and entertainment facilities, is ideal for families and fashion enthusiasts alike. For more eclectic finds, The Sun Arcade and Curio Alley showcase unique collectibles and artisanal items. For those seeking cultural and exotic goods, Chungking Mansions and Beverley Commercial Centre feature an array of international products and vibrant markets. Additionally, Alan Chan Creations and Beatniks offer distinctive designer pieces and contemporary art, adding a creative flair to your shopping experience.

Affordable Comfort: Kimberley Hotel's Competitive Pricing in Hong Kong

Located in the vibrant heart of Hong Kong, Kimberley Hotel offers guests a comfortable and convenient stay at an attractive price point. With room rates ranging from $101 to $150 per night, it aligns perfectly with the city's average hotel prices, making it an excellent choice for travelers seeking quality accommodations without overspending. Whether you're visiting for business or leisure, Kimberley Hotel provides excellent value within the bustling Hong Kong hotel market. Compared to other hotels in Hong Kong, Kimberley Hotel's pricing is highly competitive, ensuring guests receive a balance of affordability and comfort. The city’s average room rate also falls within the $101 to $150 range, highlighting the hotel’s position as a budget-friendly yet quality option. This consistency in pricing makes Kimberley Hotel an appealing choice for travelers looking to explore Hong Kong without exceeding their budget, all while enjoying the amenities and service expected from a reputable hotel.

Excellent Hospitality and Prime Location at Kimberley Hotel

Guests consistently praise Kimberley Hotel for its friendly and helpful staff, creating a warm and welcoming atmosphere that makes visitors feel at home. The attentive service and courteous staff members are frequently highlighted as standout features, ensuring a comfortable stay for all guests. Located in a very good area, the hotel offers convenient access to key attractions and amenities, making it an ideal choice for travelers.

Exceptional Location and Comfortable Stay at Kimberley Hotel

Kimberley Hotel in Hong Kong offers guests an outstanding combination of convenience and comfort, making it an ideal choice for travelers exploring the vibrant city. With an impressive location score of 8.8, guests can enjoy easy access to key attractions, transportation hubs, and bustling neighborhoods, ensuring a seamless and enjoyable stay. The hotel’s overall rating of 7.8 reflects a well-rounded experience, balancing quality amenities with a welcoming atmosphere. Guests appreciate the hotel’s cleanliness and value, both rated highly at 7.6 and 7.7 respectively, highlighting the hotel’s commitment to providing a pleasant environment without compromising affordability. While the facilities and food and dining options receive slightly lower scores, the attentive staff performance and comfortable accommodations contribute significantly to guest satisfaction. Kimberley Hotel stands out as a reliable and comfortable base for travelers seeking both convenience and a warm, hospitable environment in the heart of Hong Kong.

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Amenities and facilities

Very good7.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Safety deposit boxes
  • Seminars
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Mirror
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Restaurants on site
Kimberley Chinese Restaurant
  • Cuisine: Chinese
Coffee House
  • No additional information available
Cascade Lounge
  • No additional information available

Location

28 Kimberley Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 999077

Excellent8.8

Location

Airports
  • Sheung Wan Heliport (HHP)
    2.6 km
  • Hong Kong International Airport (HKG)
    26.3 km 35 min drive
Public transportation
  • Tsim Sha Tsui MTR Station
    280 m 7 min walk
  • Jordan MTR Station
    540 m 12 min walk
Hospital or clinic
  • Legend H.K. Pharmacy Ltd.
    90 m
Shopping
  • Ladies Market
    2.0 km
Convenience store
  • Circle K
    220 m 8 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Tsim Sha Tsui East
    330 m
  • Victoria Harbour
    700 m
  • Hong Kong Skyline
    890 m
  • Victoria Peak (The Peak)
    4.0 km
  • Nan Lian Garden
    5.3 km
  • Ocean Park Thrill Mountain
    7.3 km
  • Hong Kong Disneyland
    13.7 km
  • Lantau Island
    24.2 km
  • Tian Tan Buddha (Big Buddha)
    28.1 km
  • Ngong Ping 360
    28.5 km
Nearby landmarks
  • Life Management Yoga
    40 m
  • Luxe
    50 m
  • Granville Rd
    70 m
  • Dada
    70 m
  • Onesto Photo Company
    90 m
  • Knutsford Terrace
    90 m
  • Bahama Mama's Caribbean Bar
    90 m
  • David Chan Photo Shop
    90 m
  • Basic
    90 m
  • Kenki (H.K.) Co
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In order to provide an all-rounded service to guests, hotel offers In-room internet service to guests who make reservations starting from 7 October, 2014.
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
  • The property accepts a maximum of 5 rooms per booking. Property reserves the right to reject any booking that exceeds this limit.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)45
The property
  • Year property opened1990
  • Number of floors21
  • Room voltage220
  • Number of rooms 546
  • Most recent renovation2012
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges0

Property announcements

Property's fitness facilities are currently undergoing renovation and will be temporarily closed until further notice.

Some guestrooms (16/F to 17/F) are undergoing renovation from July 30, 2025 , until further notice. There will be some areas affected by the noise from 11:00 AM to 6:00 PM. For further queries, please contact the property directly.

The property is undertaking a scheduled guestroom renovation program starting from May 1, 2025, in order to enhance the hotel stay experience and room facilities. During the renovation period, the usage of the gym will be suspended starting from April 22, 2025, and any inconvenience may be caused to guests such as noise disturbance will be minimized. Facilities such as Kimberley Chinese Restaurant would remain fully operational.

Reviews of Kimberley Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.7

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.4
  • 6.4
  • 8.0
  • 10
  • 6.4
  • 8.0
  • 8.4
  • 10
  • 10

Most recent

  • Location score 8.8 out of 10 and is a high score in Hong Kong
    Location8.8
  • Service score 7.7 out of 10
    Service7.7
  • Value for money score 7.7 out of 10
    Value for money7.7
  • Cleanliness score 7.6 out of 10
    Cleanliness7.6
  • Facilities score 7.2 out of 10
    Facilities7.2
  • Room comfort and quality score 7.2 out of 10
    Room comfort and quality7.2
High score for Hong Kong

Rating

9+ Exceptional (2,998)
8-9 Excellent (2,167)
7-8 Very Good (3,743)
6-7 Good (2,087)
<6 Below Expectation (2,848)

Review summary

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Located in the heart of Tsim Sha Tsui with easy access to transportation and numerous dining and entertainment options, this hotel offers excellent value for money. The friendly staff provides fast and easy check-in/out processes and the spacious rooms have optimal air conditioning and a perfect bathtub, making for a comfortable stay.

Despite some reports of poor service, the hotel is a good budget choice in a convenient location. However, guests noted outdated facilities such as carpets and escalators needing refurbishment.

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Showing 13,843 verified guest comments
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  1. 9.6
    Exceptional
    Heronita from Indonesia
    Family with teens
    Family Triple Room
    Stayed 3 nights in July 2025

    “late check-in”

    I rarely give fewer than five stars, and I almost never leave bad reviews, but I feel the need to provide some feedback and constructive criticism for this hotel. I booked a room through the Agoda platform two months ago, made the payment immediately, and agreed to and adhered to the no-cancellation policy, and I received the booking confirmation right away. Following that, I sent a message to the hotel through the same platform to request an early check-in and inform them of my arrival at 1:00 PM, but I received no response from the hotel until my arrival time. I arrived at the hotel at 1:00 PM, and they said my room was being cleaned, and after completing the check-in process, they asked me to come back one hour later. I extended my wait and returned two hours later at 3:00 PM as per their specified check-in time, but my room was still not ready, and I was asked to wait another 15-20 minutes. After 20 minutes, I returned to the front office and they gave me the room key, but just as I was leaving the desk, I was called back and asked for my key again, then told to wait another 20 minutes because my room was still not ready? What does this mean? I patiently waited again, even though I made a small protest to the front office staff, who only replied that they were fully booked that day and the cleaning staff had not finished. At precisely 4:00 PM, we finally received our keys, even though there were many guests in front of us who had just completed the check-in process after us and received their room keys immediately. I don't know if this is an issue related to our race or citizenship? Perhaps they indeed have a limited number of rooms for each type, but it would be better if they prioritized the readiness of rooms for those who checked in first; we checked in at 1:00 PM and only received our room keys at 4:00 PM. I am a platinum VIP Agoda customer, and this is the first time I have encountered such a check-in process. I hope this hotel can improve in the future so they can maintain the awards they have received.

    Reviewed July 12, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Dana from Philippines
    Family with young children
    Deluxe City View Double Room
    Stayed 6 nights in December 2024

    “Exceptional”

    Our group of 13—including seniors and children—recently stayed at this hotel in Hong Kong, occupying five rooms. Overall, our experience was pleasant, with the hotel offering a clean and comfortable environment. The housekeeping team ensured fresh sheets daily, and the cleanliness of the rooms was consistently well-maintained. The hotel features a gym with adequate facilities, which was a nice touch for those looking to stay active during their trip. Additionally, they provided adapters for our laptops and chargers upon request, which was a thoughtful convenience. In terms of service, the staff were helpful, though not particularly warm or friendly. This might be attributed to cultural differences, but nonetheless, they efficiently addressed our needs. One of the biggest advantages of this hotel is its prime location. It’s easily accessible to MTR stations, making travel around the city convenient. There are also plenty of restaurants and several 7-Eleven branches nearby, which added to the convenience of our stay. While the overall experience was comfortable, a bit more hospitality from the staff could have enhanced our stay. That said, if you’re looking for a clean, well-located hotel with practical amenities, this could be a good option.

    Reviewed May 21, 2025
  3. 9.2
    Exceptional
    Aires from Philippines
    Family with young children
    Superior City View Double Room
    Stayed 4 nights in August 2025

    “Great Location & Helpful Staff, Minor Noise Issue”

    We had a pleasant stay overall. The hotel was clean and well-maintained, with daily housekeeping that kept our room fresh. The staff were very friendly and accommodating—they even lent us an adaptor when ours didn’t fit, which was a lifesaver! The room was just the right size for two adults and one child, and the location is excellent. It’s about a 10-minute walk to the TST MTR station, with a convenience store, mall, Don Don Donki, and plenty of food stalls and restaurants nearby—super convenient! The only downside was the renovation work happening upstairs, which made it noisy during the daytime. To be fair, the hotel did inform us about it in advance. Also, the toilet flush wasn’t working properly, which was a bit inconvenient. Despite those minor issues, we’d still recommend this hotel for its great service and unbeatable location.

    Reviewed September 04, 2025
  4. 9.6
    Exceptional
    Lia from Philippines
    Couple
    Deluxe City View Double Room
    Stayed 2 nights in July 2025

    “Great for the price, just be sure to book the correct room”

    We were very happy in our Superior Suite and were happy with our stay. Due to the T10 typhoon, we needed to unexpectedly extend our stay and book another room but only the Deluxe City View Double room was available. I believe you may need to specifically look for a room named "Non-Smoking Room" or something? Because we didn't make sure to do that, and upon entering the deluxe room it smelled like the cigarettes which is why I rated cleanliness with one less star. I would deduct another star for the sofa in the room being quite dirty looking as well because of visible stains, but the staff was super friendly and smiley especially the luggage counter on the ground floor so I don't have the heart to rate that low. Overall experience was good :)

    Reviewed July 28, 2025
  5. 10.0
    Exceptional
    Vincent from Philippines
    Family with young children
    Superior City View Double Room
    Stayed 1 night in April 2025

    “Convenient and Secure Stay with Responsive Staff”

    We recently stayed at The Kimberley Hotel in Hong Kong and overall had a pleasant experience. We arrived early, and although check-in wasn't open yet, the staff allowed us to leave our luggage at the counter and pre-process our reservation, so getting our room keys later was quick and hassle-free. That gave us time to go out for lunch and come back just in time for check-in. We had booked two rooms beside each other, one for us and one for our children. Unfortunately, one of the rooms had a strong cigarette smell. We reported it to the front desk, and Tony from the staff promptly asked housekeeping to spray and freshen the room. After going out to explore Hong Kong, we returned around 7 PM to find the smell still lingering. Thankfully, the hotel was responsive and offered us a new room, which was clean and odor-free, though it was on a different floor from our children’s room. The hotel itself felt secure and well-managed throughout our stay. On our checkout day, we again left our luggage at the counter to enjoy some last-minute shopping, which was very convenient. Overall, despite the issue with the room smell, the staff’s responsiveness, the secure environment, and the smooth handling of our needs made our stay happy and comfortable.

    Reviewed May 07, 2025
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