Clean and comfortable”

The hotel is clean, comfortable and well located and recommends it to everyone.

fantastic”

best hotel so far (out of only 4 tho). cleanest, best staff, decent breakfast, cleanest bathroom and overall very impressed. would definitely recommend, just a bridge away from main things but rent a motorbike and it’s all so accessible

Exceptional”

The staff was amazingly kind and helped us with all our needs! Highly recommended!!!

Good service .”

Good service, and offer a good breakfast.

Friendly staff”

10 minute walk to town. Quiet location. Friendly staff. Good sized rooms

Good service.”

Good service, and offer a nice breakfast.

Bad location and ban air conditioner”

Clean and good simple breakfast

Decent hotel”

Hotel is decent but the venue is pretty far away from city central. Hotel looks quite old as well tho the condition seemed okay.

Above average”

The location too far from airport. Breakfast is good Facility a little bit old Just feel not worthy

Very bad attitude receptionist ”

Duirng my 2d1n trip in HaiPhong, I chose to stay in LacLong trip. I have had such a high expectation for this hotel but here are my review: 1. Worse behaviour from a middle aged woman receptionist (during 10-11 March, 2022). Having no responsible with very uncomfortable attitude in answering every one of my question. 2. Room hotel, fitness centre condition are not similar to the ads and as described in agoda 3. I booked room with parking lot included in room amenties but i still got charged for parking my car. When i feedback this to the middle aged woman receptionist, she responded to me that she has no responsible for that and told me to contact the security of the hotel. But i got nothing to be solved when talking with the security too. Overall: definately not worth for the price 3/10

goood ”

nice location and good price. room condition is gook

Never ever again!!!”

The Lac Long Hotel was the worst Hotel in the whole 4 weeks we travelled! The reception was not able to handle my problems! The room was way to expensive! I did a terrible mistake and booked the wrong room! I regret it! 50$ for a room like this is ridiculous!!!!! I had the whole 4 weeks better apartments and I paid less then 12$ a day!! Way to expensive!!! Never ever again!

Great stay at LacLong”

I enjoyed very much during the 2 nites stay in Haiphong - staff Mr Phuong, Mr Trung, Ms Dung & Ms Phuong go above and beyond to help me feel at home. They took the initiative to suggest places to go and eat, offered to take me to pier for the boat ride to Catba and to pick upon return. Their ability to speak in reasonably good English help me tremendously to communicate with each other. The staff are also very friendly, polite and resourceful to help me during my stay. I stayed in 3 different hotels during my 1 week trip in Hanoi/Haiphong and by far, this is the most comfortable hotel. I would recommend any one who is intransit to Catba to stay at this place due to its very staff, comfortable room and great location close to Ben Binh pier. I want to recognise the front desk staff especially Mr Phuong, Mr Trung, Ms Dung and Ms Phuong and the hotel management for making my stay there memorable and enjoyable. Thank you.

Small hotel with high standards”

I was very pleased with lac Long. The staff was always efficient, helpful and friendly, particularly Ms. Nguyen, who speaks English very well. They accepted my request for a room change away from the (noisy due to street traffic) front rooms. Rooms were immaculately clean and tastefully designed. The only negative is those truly wanting a massage on the top floor might be expected to indulge in other activities.

great place to stay”

Excellent hotel. Could find no negatives. Staff spoke excellent English but outside hotel could be a problem. Only 1 hour from Halong Bay so consider staying here for 1 night to break up a long journey. 10 minute walk into town. Ask hotel about restaurants in city, if you do not want to eat in the hotel. If you are a traveller and like to meet the locals turn left out of hotel, next left and at the end of the street you will find a street bar. Worlds cheapest beer 5,000 dongs a glass. No English spoken but you will be made to feel very welcome. Once again many thanks to all the hotel staff for a lovely stay.

very good value for money”

The room is large and very comfortable. It's quiet too. Not too far from downtown. The only thing is that Haiphong city is a very boring city, nothing to do. I would recommend to go rather to Halong city.

Really Recommend it!”

Good price and great services. I will choose this hotel again, when I visit Haiphong city next time. Thank You~!

Good clean Hotel”

We decided to travel from Halong City and stay one night in Haiphong. Now we wished we stayed longer! Haiphong is a true Vietnamese city and not one of the popular tourist places. If you want to see how local people live then go here. This hotel was great value and the staff very helpful. Would stay here again for sure.

Haiphong”

Ended up in Haiphong as central Vietnam was flooding. Had a few days to kill before heading home. Not a lot to do in Haiphong. Its really a hub to go to other places. The hotel staff were helpful and friendly. Breakfast was good with a variety of food types. The rooms are big and a littleworn around the edges. Other than that they are ok except for the nearby school which fires up the loud speakers at 7 am most mornings. Good for a one night stop over.

Great staff and sophisticated”

Good experience and, because we were taking a bus back to Ha Noi after staying there, it had a very good location (you can flag the bus outside the hotel (staff will help)). Not so useful if you are taking the train, but once you know the layout of the city, even that is not a problem given its a flat 20 minute walk with luggage type of experience or a short taxi ride. The layout, facilities, decor, and breakfast were excellent, and the hotel is very good value for money. It is also within easy walking distance of the port, the Cat Ba island ferries, and the main shopping street.