Macdonald Burlington Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

126 New Street, Birmingham City Center, Birmingham, United Kingdom, B2 4JQ

Highlights

Front desk [24-hour]

Located in heart of Birmingham

- This neighborhood is preferred by frequent travelers. Properties here...

Fabulously located for Grand Central and the O2 Academy!
Inside city center

Fabulously located for Grand Central and the O2 Academy!
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

150 meters to public transportation

150 meters to public transportation - Birmingham New Street Railway Station is within 150 meters

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Family room

Luggage storage

Pets allowed

Breakfast

About us

Conveniently situated in the Birmingham City Center part of Birmingham, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Birmingham every 6 minutes on Agoda.com
Location 9.4
Service 8.7
Cleanliness 8.5
Facilities 7.8

Based on 306 verified reviews

Location

9.4

Service

8.7

Cleanliness

8.5

Facilities

7.8

Value for money

7.8

Room comfort and qua...

7.6

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Nearest transportation options

Birmingham New Street Railway Station is within 0.14 km

Birmingham Snow Hill Railway Station is within 0.42 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 113 places in walking distance!

Walkable places
Birmingham Law Society
90 m
National Provincial Bank Building
120 m
Fitness4less
120 m
Corporation Street
140 m
Grand Central
140 m
Popular landmarks
Birmingham New Street Railway Station
140 m
Birmingham Museum & Art Gallery
410 m
Birmingham Hippodrome
530 m
Birmingham Back to Backs
550 m
Library of Birmingham
670 m
Closest landmarks
Lower Temple Street
70 m
Temple Street near New St
80 m
New Street outside Lloyds
100 m
Moor Street Link A
110 m
Anarchy 45
130 m

Good to know

Value for money7.8
Location rating9.4
Nearest airportBirmingham Airport (BHX)
Distance to airport11.6 km

Rooms available at Macdonald Burlington Hotel

Very good
Room comfort & quality

7.6

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Based on 176 reviews from verified travelers

Standard Double
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  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
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Deluxe Suite
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
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Deluxe Double
...
  • Room size: 37 m²/398 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Super Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 37 m²/398 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard Single
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  • Room size: 20 m²/215 ft²
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Standard Twin
...
  • Room size: 29 m²/312 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Macdonald Burlington Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, first aid kit, free face masks, and staff trained in safety protocol for extra safety measures and hygiene protocols.

At Macdonald Burlington Hotel, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

While staying at Macdonald Burlington Hotel, start off your holiday by discovering the closest points of interest that are within close proximity to the property which include Birmingham Law Society, National Provincial Bank Building, and Fitness4less.

While lodging at Macdonald Burlington Hotel, take joy in your early morning or evening walk at nearby park which include Digbeth Community Garden, Eastside City Park, and National SEA LIFE Centre Birmingham.

Macdonald Burlington Hotel supports up to 3, with payment card options such as American Express, Visa, and MasterCard.

Verified business travelers that have stayed at this property have given Macdonald Burlington Hotel an average rating of 7.5. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Macdonald Burlington Hotel an average rating of 8.5. You can look up on more descriptive customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Macdonald Burlington Hotel is situated within Birmingham City Center, which makes it effortlessly close to natural sights including Birmingham Botanical Gardens and Glasshouses.

More about Macdonald Burlington Hotel

More about Macdonald Burlington Hotel

Experience Elegance and History at Macdonald Burlington Hotel

Welcome to Macdonald Burlington Hotel, a 4-star hotel located in the heart of Birmingham, United Kingdom. With its rich history dating back to 1872, this elegant hotel offers a perfect blend of Victorian charm and modern comforts. From the moment you step into the grand lobby, you'll be captivated by the timeless beauty and impeccable service. Check-in at Macdonald Burlington Hotel begins at 3:00 PM, allowing you plenty of time to settle in and make yourself at home. The hotel's historic architecture and tasteful decor create a welcoming atmosphere that is sure to make your stay memorable. Whether you're visiting for business or pleasure, the friendly and professional staff will ensure that all your needs are taken care of. With 112 well-appointed rooms, Macdonald Burlington Hotel offers a range of accommodation options to suit every traveler's needs. Each room is thoughtfully designed with comfort and style in mind, featuring modern amenities such as flat-screen TVs, complimentary Wi-Fi, and plush bedding. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect a restful night's sleep and a peaceful retreat from the bustling city. Families are warmly welcomed at Macdonald Burlington Hotel, and children between the ages of 4 to 17 can stay free of charge. The hotel's child policy ensures that families can enjoy a comfortable and hassle-free stay, with spacious rooms and convenient amenities. Whether you're traveling with little ones or teenagers, the hotel staff will go above and beyond to make your family's stay a memorable one. Check-out time at Macdonald Burlington Hotel is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute tasks before departing. As you bid farewell to this elegant hotel, you'll carry with you fond memories of impeccable service, timeless elegance, and a truly unforgettable stay in the heart of Birmingham. Book your stay at Macdonald Burlington Hotel today and experience the perfect blend of history, luxury, and warm hospitality.

Unwind and Indulge at Macdonald Burlington Hotel's Entertainment Facilities

At Macdonald Burlington Hotel, your entertainment needs are well taken care of. Step into a world of relaxation and enjoyment with a range of facilities designed to enhance your stay. The hotel boasts an array of shops, offering a delightful retail therapy experience right at your doorstep. Whether you're looking for souvenirs or indulging in a shopping spree, these shops have something for everyone. After a day of exploring Birmingham, head to the hotel's stylish bar, where you can unwind with a refreshing drink in a sophisticated setting. Sip on expertly crafted cocktails or choose from a wide selection of wines, beers, and spirits. The bar provides a relaxed ambiance, making it the perfect spot to catch up with friends or colleagues. For those seeking a communal space to relax and socialize, the shared lounge/TV area is the ideal spot. Sink into plush sofas and enjoy the company of fellow travelers, watch your favorite shows on the large flat-screen TV, or simply curl up with a good book from the hotel's library. The shared lounge/TV area offers a cozy and welcoming atmosphere, ensuring you feel right at home during your stay at Macdonald Burlington Hotel.

Convenient Facilities at Macdonald Burlington Hotel

At Macdonald Burlington Hotel, we pride ourselves on providing a range of convenient facilities to enhance your stay in Birmingham. From the moment you arrive, our attentive staff are ready to assist you with our 24-hour room service, ensuring that your needs are met at any time of the day or night. For your convenience, we offer laundry service and dry cleaning, taking care of your clothing while you focus on enjoying your trip. Our express check-in/check-out service allows for a seamless and efficient arrival and departure process, saving you time and hassle. To keep your belongings secure, we provide safety deposit boxes, giving you peace of mind throughout your stay. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For smokers, we have a designated smoking area where you can relax and enjoy a cigarette. Additionally, our luggage storage service ensures that your bags are safely stored if you arrive early or have a late departure. Our dedicated housekeeping team ensures that your room is kept clean and tidy with daily housekeeping services. At Macdonald Burlington Hotel, we prioritize your comfort and convenience, making your stay in Birmingham truly memorable.

Convenient Transport Facilities at Macdonald Burlington Hotel

At Macdonald Burlington Hotel, we strive to provide our guests with convenient and hassle-free transport options. Whether you are arriving by air, train, or car, our hotel has you covered. For those arriving by air, our hotel is conveniently located just 9 miles away from Birmingham Airport. Guests can easily arrange for a taxi service at the airport, ensuring a smooth and comfortable journey to the hotel. If you prefer to drive, our hotel offers a secure car park for guests' convenience. Please note that car park charges do apply. Our friendly staff will be more than happy to assist you with any parking inquiries and ensure that your vehicle is safely parked during your stay. With our convenient transport facilities, you can rest assured that your journey to and from Macdonald Burlington Hotel will be a breeze.

Indulge in Culinary Delights at Macdonald Burlington Hotel

At Macdonald Burlington Hotel, dining is an experience to be savored. With a range of dining facilities to cater to every taste and preference, guests are spoiled for choice. Start your day off right with a delicious and hearty breakfast buffet, offering a wide selection of hot and cold options, including freshly baked pastries, cereals, fruits, and more. For a quick caffeine fix or a light snack, head to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, accompanied by a selection of delectable pastries and sandwiches. When it comes to lunch or dinner, the hotel's restaurant is a must-visit. Indulge in a culinary journey with a menu that showcases a fusion of international and local flavors. From succulent steaks to mouthwatering seafood dishes, there's something to please every palate. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience. Whether you prefer the convenience of 24-hour room service or the social atmosphere of the restaurant, Macdonald Burlington Hotel ensures that your dining needs are met with the utmost care and attention. With daily housekeeping, grocery deliveries, and continental breakfast options available, your stay at Macdonald Burlington Hotel will be a truly satisfying culinary adventure.

Explore the Vibrant Heart of Birmingham at Birmingham City Center

Located in the heart of Birmingham, the Macdonald Burlington Hotel offers guests the perfect base to explore the vibrant city center. Birmingham City Center is a bustling hub of activity, with a rich history, stunning architecture, and a wide range of attractions to suit every taste. Step outside the hotel, and you'll find yourself immersed in the city's vibrant atmosphere. Take a leisurely stroll along the famous shopping destination, Bullring & Grand Central, where you can indulge in retail therapy at a variety of high-end stores and boutiques. Discover the city's cultural side by visiting the Birmingham Museum and Art Gallery, which houses an impressive collection of art and historical artifacts. For those seeking entertainment, the Birmingham Hippodrome is just a stone's throw away. This world-class theater hosts a range of performances, from West End shows to ballet and opera. If you're a fan of history, don't miss the opportunity to explore the historic Jewellery Quarter, where you can learn about Birmingham's rich heritage in jewelry making. After a day of exploring, return to the Macdonald Burlington Hotel and unwind in the comfort of your elegantly appointed room. With its prime location in Birmingham City Center, this hotel is the perfect choice for both business and leisure travelers looking to experience everything this vibrant city has to offer.

Convenient Transportation Options from Birmingham Airports to Macdonald Burlington Hotel

Located in the heart of Birmingham City Center, Macdonald Burlington Hotel offers a convenient and comfortable stay for both business and leisure travelers. Getting to the hotel from the nearby airports is a breeze, thanks to the various transportation options available. If you're arriving at Birmingham Airport (BHX), the quickest and most convenient way to reach Macdonald Burlington Hotel is by taxi. The journey takes approximately 20 minutes, depending on traffic, and costs around £25. Alternatively, you can take the train from Birmingham International Station, which is connected to the airport via a free Air-Rail Link. The journey to Birmingham New Street Station, which is just a short walk from the hotel, takes around 10-15 minutes. For those arriving at East Midlands Airport (EMA), the most convenient option is to hire a taxi or book a private transfer to Macdonald Burlington Hotel. The journey takes approximately 45 minutes to 1 hour, depending on traffic, and costs around £70-£90. Another option is to take a combination of train and bus. From East Midlands Parkway Station, take a direct train to Birmingham New Street Station, and then hop on a local bus or walk to the hotel, which is located just a few minutes away. No matter which airport you arrive at, reaching Macdonald Burlington Hotel is hassle-free, allowing you to start your Birmingham adventure without any transportation worries. With its central location and easy access to public transportation, this hotel is the perfect base for exploring the vibrant city and its many attractions.

Explore the Vibrant Surroundings of Macdonald Burlington Hotel

Located in the heart of Birmingham, Macdonald Burlington Hotel offers easy access to a plethora of exciting landmarks and attractions. Immerse yourself in the wonders of marine life at the National SEA LIFE Centre Birmingham, just a short distance from the hotel. Discover a fascinating collection of art and history at the Birmingham Museum & Art Gallery, where you can admire works from renowned artists and explore the city's rich cultural heritage. For those seeking knowledge and inspiration, the Library of Birmingham is a must-visit. With its striking architecture and extensive collection of books, it serves as a hub for learning and creativity. History enthusiasts can step back in time at the Birmingham Back to Backs, a preserved courtyard of 19th-century houses that offers a glimpse into the lives of working-class families. If you're in the mood for entertainment, the Birmingham Hippodrome is just a stone's throw away. Catch a world-class performance or musical and be captivated by the talent on stage. For music lovers, Symphony Hall is a must-visit venue, renowned for its exceptional acoustics and hosting renowned orchestras and musicians. Science enthusiasts can indulge their curiosity at the Thinktank Birmingham Science Museum, where interactive exhibits and hands-on experiments await. Sports and music fans will be delighted by Arena Birmingham, a premier venue for live events and concerts. For a taste of Birmingham's renowned jewelry industry, head to the Jewellery Quarter. Explore its historic streets lined with jewelry shops, workshops, and museums, and perhaps even find a unique piece to take home. Lastly, don't miss a visit to Gas Street Basin, a picturesque canal area lined with vibrant restaurants, bars, and cafes. With its prime location, Macdonald Burlington Hotel is the perfect base to explore these exciting landmarks and attractions, ensuring a memorable stay in Birmingham.

Convenient Public Transport Stations near Macdonald Burlington Hotel

Situated in the heart of Birmingham, Macdonald Burlington Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is just a short walk away from Birmingham Snow Hill Railway Station, which provides excellent connections to various destinations in the city and beyond. Whether you need to catch a train to explore the surrounding areas or commute to your business meetings, this station is a convenient option. Another nearby station is Five Ways Train Station, located within walking distance from the hotel. This station offers direct links to Birmingham's major attractions, including the Bullring Shopping Centre and the National Sea Life Centre. It is an ideal choice for those looking to explore the city's vibrant shopping and entertainment districts. For guests interested in exploring the historic Jewellery Quarter, the Jewellery Quarter Train Station is conveniently located near the hotel. This station allows easy access to this charming neighborhood, known for its independent boutiques, art galleries, and traditional jewelry shops. Additionally, Birmingham Moor Street Train Station, Bordesley Train Station, and Birmingham New Street Railway Station are all within easy reach from Macdonald Burlington Hotel. These stations provide excellent connectivity to other parts of the city, as well as national and international destinations. With its close proximity to these public transport stations, Macdonald Burlington Hotel offers a convenient base for travelers to explore Birmingham and beyond. Whether you're here for business or leisure, the hotel's location ensures that you can easily navigate the city and make the most of your stay.

A Culinary Adventure Awaits

When it comes to dining options, Macdonald Burlington Hotel is surrounded by a plethora of fantastic restaurants. Just a stone's throw away, you'll find MyLahore, a vibrant eatery offering delicious Pakistani and Indian cuisine. If you're in the mood for a succulent steak or mouthwatering seafood, Marco Pierre White Steakhouse Bar & Grill is the place to be. For a traditional British pub experience, head to Figure of Eight, where you can enjoy classic pub fare and a wide selection of drinks. If you're looking for a unique dining experience, The Botanist is a must-visit, with its botanical-themed interior and delectable dishes. Bacchus Bar is perfect for wine enthusiasts, offering an extensive selection of wines from around the world. For those craving authentic Indian street food, Tamatanga is the go-to spot, serving up flavorful curries and street snacks. Meat lovers will be in heaven at Rodizio Rico, a Brazilian steakhouse where succulent cuts of meat are carved tableside. Jimmy Spice's offers an array of international cuisines, perfect for those who want to sample flavors from around the world. Sushi lovers will be delighted by Sushi Passion, a stylish restaurant serving up fresh and creative sushi rolls. And for those craving Chinese cuisine, The Dragon Inn is a local favorite, known for its flavorful dishes and welcoming atmosphere. With such a diverse range of dining options just steps away, the culinary adventure at Macdonald Burlington Hotel is sure to satisfy every palate.

Shop 'til you drop near Macdonald Burlington Hotel

Macdonald Burlington Hotel is situated in the heart of Birmingham, surrounded by a plethora of shopping landmarks to satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Bullring Shopping Centre, a retail paradise boasting over 200 stores including high-street favourites, luxury brands, and trendy boutiques. For a unique shopping experience, head to Martineau Place, where you can explore a variety of independent shops and eateries. If you're a fan of comic books and collectibles, make sure to visit Forbidden Planet, a haven for all things geeky. And for art enthusiasts, the RBSA Gallery and St Pauls Gallery are must-visit destinations, showcasing a stunning collection of contemporary and classic artworks. With so many shopping landmarks in close proximity, Macdonald Burlington Hotel is the perfect base for a retail therapy getaway in Birmingham.

Beautiful Hotel with Great Rooms and Friendly Staff

Macdonald Burlington Hotel in Birmingham is a truly beautiful hotel with great rooms and a fantastic location. The rooms are spacious and well-maintained, ensuring a comfortable stay for guests. The friendly and helpful staff go above and beyond to provide excellent service, making you feel welcome from the moment you arrive. One of the highlights of this hotel is the delicious breakfast. With an extensive choice of options, you'll be spoilt for choice and start your day off on the right foot. The breakfast area, bar, and restaurant are bright and well-stocked, creating a pleasant dining experience. The check-in process is quick and efficient, allowing you to settle in and start enjoying your stay right away. Whether you're here for supper or breakfast, the main restaurant offers great food that will satisfy your taste buds. Overall, Macdonald Burlington Hotel is a top-notch establishment that will exceed your expectations with its beautiful ambiance, friendly staff, and excellent dining options.

A Memorable Stay at Macdonald Burlington Hotel

Discover the perfect blend of comfort, convenience, and exceptional service at Macdonald Burlington Hotel in Birmingham. With an impressive overall rating of 8.4, this hotel has garnered positive reviews from satisfied guests, making it an excellent choice for your stay in the city. One of the standout features of Macdonald Burlington Hotel is its prime location, earning an outstanding rating of 9.4. Situated in the heart of Birmingham, this hotel allows guests to easily explore the city's vibrant attractions, including the Bullring Shopping Centre, Symphony Hall, and the National Exhibition Centre. Whether you're traveling for business or leisure, the hotel's central position ensures that you are never far from the action. The dedicated and attentive staff at Macdonald Burlington Hotel have earned a remarkable rating of 8.8 for their exceptional performance. From the moment you step into the elegant lobby, you will be greeted with warm hospitality and personalized service. The staff's attention to detail and willingness to go the extra mile ensures that every guest's needs are met with utmost care and professionalism. Whether you require assistance with sightseeing recommendations, dining reservations, or any other request, the staff is always ready to assist, ensuring a memorable and stress-free stay.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Czech
  • French
  • German
  • Italian
  • Lithuanian
  • Romanian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Shower
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet

Location

126 New Street, Birmingham City Center, Birmingham, United Kingdom, B2 4JQ

Exceptional9.4

Location

Airports
  • Birmingham Airport (BHX)
    11.6 km
  • East Midlands Airport (EMA)
    54.4 km
Public transportation
  • Birmingham New Street Railway Station
    140 m
  • Birmingham Snow Hill Railway Station
    420 m
Hospital or clinic
  • The Dendist in Town
    380 m
Shopping
  • Bullring & Grand Central Birmingham
    330 m
Convenience store
  • Sainsbury's Local
    1.0 km
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Birmingham New Street Railway Station
    140 m
  • Birmingham Museum & Art Gallery
    410 m
  • Birmingham Hippodrome
    530 m
  • Birmingham Back to Backs
    550 m
  • Library of Birmingham
    670 m
  • Symphony Hall
    780 m
  • Thinktank Birmingham Science Museum
    910 m
  • National SEA LIFE Centre Birmingham
    970 m
  • Cadbury World
    6.0 km
  • National Exhibition Centre
    12.3 km
Nearby landmarks
  • Lower Temple Street
    70 m
  • Temple Street near New St
    80 m
  • Birmingham Law Society
    90 m
  • New Street outside Lloyds
    100 m
  • Moor Street Link A
    110 m
  • National Provincial Bank Building
    120 m
  • Fitness4less
    120 m
  • Anarchy 45
    130 m
  • Colonade Carpark
    130 m
  • EasyGym
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-17 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 18 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking for 7 or more rooms, different policies and additional supplements may apply.
  • The credit/debit card used to book any pre-paid rate must be presented to reception on arrival at the hotel.
  • Property remains open during lockdown for key workers and essential business trips only.
  • Dinner inclusive rates include a GBP 25 per adult allowance towards the dinner menu.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
Extras
  • Daily Internet/Wi-Fi fee0 GBP
  • Breakfast charge (unless included in room price)24 GBP
The property
  • Year property opened1872
  • Room voltage240
  • Number of rooms 112
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee10 GBP

Property announcements

Please note that the hotel does not accept any cash payments.

The Grand Central car park on Hill Street, with postcode B5 4DQ, is £9.50 per 24 hours per entry and is less than a minute walk from the hotel through Grand Central. The car park is ticketless, please drive into the car park and upon returning to your car to leave, please pay at any of the payment terminals (levels 1, 2, 4). You will be required to enter your vehicle registration and the machine will advise you on your balance, at this stage please enter the promotional code “PKBURL” and the daily rate will be amended. Simply pay, return to your vehicle and leave the car park. This car park is open 24/7 (via hill street) and during Grand Central opening hours via the train station (05:15-23:00 Monday to Saturday, 07:30-23:00 on Sunday) and has a height restriction of 1.95m. The B4 Car park with postcode B4 6DG is a short 9-minute walk from the hotel. Guests will receive 55% off the standard published tariff (After discount: £14.40 for 24 hours / £13.50 for 12 hours). Please speak with our reception team prior to departure and they will validate your parking. This car park is open 24/7 and has a height restriction of 2.2 meters. Payment is made directly at the car park

Reviews of Macdonald Burlington Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4
  • Location score 9.4 out of 10 and is a high score in Birmingham
    Location9.4
  • Service score 8.7 out of 10 and is a high score in Birmingham
    Service8.7
  • Cleanliness score 8.5 out of 10 and is a high score in Birmingham
    Cleanliness8.5
  • Facilities score 7.8 out of 10
    Facilities7.8
  • Value for money score 7.8 out of 10
    Value for money7.8
  • Room comfort and quality score 7.6 out of 10
    Room comfort and quality7.6
High score for Birmingham

Rating

9+ Exceptional (37)
8-9 Excellent (22)
7-8 Very Good (13)
6-7 Good (4)
<6 Below Expectation (13)

Review summary

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This hotel's fantastic location makes it an ideal base for exploring the area. Guests have praised the comfortable beds and spacious rooms for providing a relaxing stay. The hotel's staff received high praise for their willingness to go above and beyond to ensure an enjoyable stay. The lovely shower has been highlighted by multiple guests as a particular highlight of the rooms.

Great location, slight noise issues at night - may not suit light sleepers seeking a tranquil stay.

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Showing 89 verified guest comments
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  1. 8.8
    Excellent
    Thomas from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in January 2024

    “Excellent hotel”

    Stayed for a night during a tour of Brum. Excellent location right by the station, and with the bar underneath it worked well as an end point to the night before we retired to bed. The staff were excellent and helpful with looking after our baggage before check-in. Really nicely decorated hotel with a cosy feel to it

    Reviewed January 11, 2024
  2. 8.8
    Excellent
    Graham from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in September 2024

    “Great Location ”

    Fabulously located for Grand Central and the O2 Academy! Rooms very clean and tidy with shampoo, soap and shower gel, but no vanity kit. Would recommend.

    Reviewed September 21, 2024
  3. 8.4
    Excellent
    Gordon from United Kingdom
    Couple
    Standard Double
    Stayed 2 nights in April 2023

    “Location location location!!”

    Great location in the heart of the city, close to everything. Friendly, efficient staff. Though a “hello” when you return, walking past the reception area and staff are unoccupied, wouldn’t be too much trouble. Decor of the public spaces is fabulous, beautiful marble features everywhere. Standard double room we booked was a little cramped, a portion of it being a locked ?storage/electrical room. Which made for an odd shape to the room, reducing the window size and causing an armchair and table to be crammed into the space, leaving no room whatsoever to get past, unless you fancied a spot of furniture rearranging. Which was necessary to open and close the curtains. Then further work of the same to open the wardrobe doors. Ugly, awkward, labour intensive and downright annoying. This room 340, does not come up to 4 star standard at all. Air conditioning return duct was disgusting, clogged with thick dust. So 4 star public areas and a 3 star room. Would return, but a lot more wary of which room you’re going to be allocated.

    Reviewed April 21, 2023
  4. 9.6
    Exceptional
    greg from United Kingdom
    Couple
    Deluxe Double
    Stayed 1 night in October 2022

    “Great central hotel with character ”

    Room was clean and large and well decorated with nexpresso coffee naked. Great shower. Comfortable bed. Very central and 2 mins from station. You use the station car park for £10 a night if driving. Only downside was slightly noisy as near resturants and pubs but really not too bad after midnight

    Reviewed December 24, 2022
  5. 10.0
    Exceptional
    Shu from Hong Kong SAR, China
    Family with teens
    Standard Double Room
    Stayed 1 night in June 2023

    “Worth of value and great location”

    The location was perfect, 3 minutes from mega bus station, 5 minutes to bullring, walking distance to city Centre and China quarter. A big Tesco right opposite of the hotel. I requested an extra bed when I checked in which was late due to a delay of the bus, the staff upgraded me to a better room with two queen bed without charge. Coffee machine, water kettle, slippers, complimentary water and snacks, it got all the basic stuff needed. The hotel itself was a bit dated, but considering the price, it was of good value.

    Reviewed June 04, 2023
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