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Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
550 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Yoga room
5 travelers have booked today.
Based on 6,416 verified reviews
9.0
8.8
8.7
8.5
8.4
Nearest transportation options
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Mashreq Metro Station is within 0.55 km
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Mall of the Emirates Metro Station is within 0.84 km
Location rating score
There are 80 places in walking distance!
| Value for money | 8.5 |
| Location rating | 9.0 |
| Nearest airport | Dubai International Airport (DXB) |
| Distance to airport | 23.0 km |
While relaxing at Millennium Al Barsha, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Millennium Al Barsha offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
Yes! Millennium Al Barsha offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.
Millennium Al Barsha fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, doctor/nurse on call, body thermometer, temperature check for guests and staff, staff trained in safety protocol, sterilizing equipment, and free face masks for all rounded safety precautions and hygiene protocols.
Enjoy the benefit of hassle-free payment at Millennium Al Barsha which accepts up to 9, with extensive payment card options such as Cash, Discover Card, American Express, UnionPay, Visa, and MasterCard.
78.0% of our past guest reviews have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Millennium Al Barsha down in the review section.
Verified couple travelers that have stayed at this property have given Millennium Al Barsha an average rating of 8.6. You can look up on more descriptive customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.
The nearest train, metro, or bus station is Mashreq Metro Station, 552.37 m away from Millennium Al Barsha.
Millennium Al Barsha’s local community is Al Barsha which comprises of popular restaurants such as Golden Eats Restaurant, Al Fanar Seafood Restaurant - Al Barsha, and Al Beiruti SZR.
Millennium Al Barsha is situated within Al Barsha, which makes it ideally close to natural points of interest including Palm Islands.

Experience Luxury and Convenience at Millennium Al Barsha in Dubai
Welcome to Millennium Al Barsha, a luxurious 4-star hotel located in the heart of Dubai, United Arab Emirates. With its prime location and exceptional amenities, this hotel offers a perfect blend of comfort, convenience, and elegance. Whether you are traveling for business or leisure, Millennium Al Barsha promises a memorable stay that exceeds all expectations.
With a total of 408 well-appointed rooms, Millennium Al Barsha offers a wide range of accommodation options to suit every traveler's needs. From spacious standard rooms to luxurious suites, each room is designed with modern decor and equipped with all the essential amenities. Whether you are traveling alone or with your family, you will find the perfect room that caters to your preferences and ensures a comfortable and relaxing stay.
At Millennium Al Barsha, we understand the importance of family travel. That's why we have a child-friendly policy that allows children between the ages of 3 to 11 to stay free of charge. We believe in creating a welcoming environment for families, where children can enjoy their stay as much as the adults. With our spacious rooms and thoughtful amenities, we ensure that families have a comfortable and enjoyable experience at our hotel.
Experience the epitome of luxury and convenience at Millennium Al Barsha. Book your stay with us and indulge in the world-class amenities, exceptional service, and unparalleled comfort that our hotel has to offer. Whether you are here for a business trip or a leisurely vacation, Millennium Al Barsha is the perfect choice for a memorable stay in Dubai, United Arab Emirates.
Unwind and Indulge in Millennium Al Barsha's Entertainment Facilities
Millennium Al Barsha in Dubai, United Arab Emirates, offers a range of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to relax or have some fun, this hotel has it all.
After a long day of exploring the city, why not unwind in the hot tub or sauna? These luxurious amenities provide the perfect opportunity to rejuvenate your body and mind. Immerse yourself in the warm waters of the hot tub, soothing your muscles and relieving any tension. Alternatively, step into the sauna and let the heat envelop you, detoxifying your body and leaving you feeling refreshed.
If you prefer the outdoors, the hotel's lush garden is the ideal spot to unwind. Take a leisurely stroll among the vibrant flowers and greenery, or find a quiet corner to sit and enjoy a book. The serene atmosphere of the garden will transport you to a world of tranquility, away from the hustle and bustle of the city.
For those seeking a bit of friendly competition, the games room is the perfect place to gather with friends or family. Challenge each other to a game of pool or table tennis, or try your hand at the various arcade games available. The games room is a hub of excitement and laughter, providing endless entertainment for guests of all ages.
No matter your preference, Millennium Al Barsha's entertainment facilities are designed to cater to your every need. Whether you're looking to relax, explore, or have some fun, this hotel has something for everyone.
Stay Active at Millennium Al Barsha's State-of-the-Art Sports Facilities
At Millennium Al Barsha, we understand the importance of staying active while traveling. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Dive into our inviting indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. Our pool area is designed to create a tranquil ambiance, perfect for unwinding after a long day of exploring Dubai's vibrant cityscape.
For those who prefer a more intense workout, our fully-equipped fitness center is at your disposal. With state-of-the-art equipment and a spacious layout, you will have everything you need to maintain your fitness routine. Best of all, our fitness center is open 24 hours, so you can exercise at your convenience, no matter what time of day or night. And the best part? It's completely free for all our guests to use!
So whether you're looking to relax by the pool or break a sweat in the gym, Millennium Al Barsha has you covered. Stay active and rejuvenated during your stay with us, and experience the ultimate in fitness amenities.
Convenience Facilities at Millennium Al Barsha
At Millennium Al Barsha, guests can enjoy a range of convenience facilities that ensure a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day, right in the comfort of their own room. The hotel also offers laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Millennium Al Barsha provides safety deposit boxes, allowing guests to securely store their valuables during their visit. The concierge is always on hand to assist with any queries or requests, ensuring that guests have a seamless experience. With Wi-Fi available in both public areas and all rooms, guests can stay connected and browse the internet effortlessly.
The hotel also offers a designated smoking area for those who enjoy smoking, as well as express check-in/check-out services for a quick and hassle-free arrival and departure. Luggage storage is available for guests who need to store their belongings before check-in or after check-out. Additionally, daily housekeeping ensures that the rooms are always clean and tidy, providing a comfortable and enjoyable stay for all guests. With these convenience facilities, Millennium Al Barsha aims to provide a memorable and convenient experience for every guest.
Convenient Transport Facilities at Millennium Al Barsha
At Millennium Al Barsha, we understand the importance of hassle-free transportation during your stay in Dubai. That's why we offer a range of convenient transport facilities to ensure your travel needs are met. Our valet parking service allows you to arrive and depart with ease, while our shuttle service offers complimentary transportation to popular attractions and shopping malls in the city. If you prefer to explore on your own, we also provide a taxi service, making it easy for you to navigate the city at your own pace. Additionally, we have an onsite car park, so you can conveniently park your vehicle during your stay. Whether you choose to use our valet parking, shuttle service, taxi service, or self-parking, rest assured that we have you covered for all your transportation needs at Millennium Al Barsha.
Indulge in a Culinary Delight at Millennium Al Barsha
At Millennium Al Barsha, guests are treated to a wide range of dining options that cater to every palate. Start your day off right with a delicious breakfast buffet, offering a variety of hot and cold dishes to energize you for the day ahead. For those who prefer a quick bite or a relaxed coffee break, the hotel's coffee shop is the perfect spot to unwind and enjoy a cup of freshly brewed coffee or a light snack.
When hunger strikes, guests can indulge in a delightful meal at the hotel's restaurant, which serves a delectable selection of international and local cuisines. With its warm and inviting ambiance, it is the ideal setting for a memorable dining experience. For the convenience of guests, the hotel also offers 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night.
Millennium Al Barsha understands the importance of catering to different dietary requirements, and as such, features a halal restaurant. Here, guests can savor authentic Arabian flavors and enjoy a truly immersive culinary journey. Additionally, the hotel provides daily housekeeping services to ensure that your dining experience is always a clean and pleasant one. For those who prefer to cook their own meals, the hotel offers grocery deliveries, making it easy to stock up on your favorite ingredients and enjoy a home-cooked meal in the comfort of your room. Whether you're a food enthusiast or simply looking for a convenient dining experience, Millennium Al Barsha has you covered.
Discover Luxurious Comfort with Millennium Al Barsha’s Room Selections
Booking your preferred room type through Agoda guarantees you the best available prices, helping you save on your stay. The platform offers a hassle-free and straightforward booking process, allowing you to secure your accommodation quickly and with confidence. With Agoda’s user-friendly interface and exclusive deals, planning your stay at Millennium Al Barsha becomes a seamless experience, leaving you more time to look forward to your Dubai adventure.
Discover the Vibrant Neighborhood of Al Barsha in Dubai
Nestled in the heart of Dubai, Al Barsha is a vibrant and dynamic neighborhood that offers a perfect blend of modernity and tradition. This bustling area is renowned for its luxurious hotels, trendy shopping malls, and world-class entertainment options, making it a popular choice for both business travelers and leisure seekers.
One of the highlights of Al Barsha is its proximity to the iconic Burj Al Arab, the world's most luxurious hotel. Visitors can marvel at the stunning architecture of this sail-shaped masterpiece and enjoy the breathtaking views of the Arabian Gulf. For those seeking retail therapy, the famous Mall of the Emirates is just a stone's throw away. This sprawling shopping paradise is home to a wide range of international brands, high-end boutiques, and gourmet dining options.
In addition to its modern attractions, Al Barsha also offers a glimpse into Dubai's rich cultural heritage. The neighborhood is dotted with traditional markets, known as souks, where visitors can immerse themselves in the vibrant atmosphere and haggle for unique souvenirs. For those looking to experience the local cuisine, Al Barsha boasts a diverse culinary scene, with a wide array of restaurants serving everything from traditional Emirati dishes to international delicacies.
Whether you're looking to indulge in luxury shopping, explore cultural landmarks, or simply relax on pristine beaches, Al Barsha has something for everyone. Its central location and excellent transport links make it easy to explore the rest of Dubai, ensuring that your stay at Millennium Al Barsha is filled with unforgettable experiences.
Convenient Transportation Options from the Nearest Airports to Millennium Al Barsha
Millennium Al Barsha, located in the vibrant neighborhood of Al Barsha in Dubai, United Arab Emirates, offers a range of convenient transportation options for guests arriving at the nearest airports.
Dubai International Airport (DXB) is the closest airport to Millennium Al Barsha, situated just 25 minutes away by car. Guests can easily hire a taxi from the airport's designated taxi stand or book a private airport transfer in advance to reach the hotel hassle-free. Additionally, the Dubai Metro provides a cost-effective and efficient way to travel from the airport to the hotel. The nearest metro station to Millennium Al Barsha is Sharaf DG Metro Station, which is just a short walk away.
Another nearby airport is Al Maktoum International Airport (DWC), located approximately 40 minutes away from Millennium Al Barsha. Guests can opt for a taxi or pre-booked private transfer to reach the hotel comfortably. Alternatively, public bus services are available from the airport, offering a budget-friendly option for travelers.
No matter which airport guests arrive at, Millennium Al Barsha ensures a smooth and convenient journey to the hotel with its accessible location and various transportation options. With its modern facilities, comfortable accommodations, and excellent service, Millennium Al Barsha is the perfect choice for travelers seeking a memorable stay in Dubai.
Discover Exciting Landmarks and Attractions near Millennium Al Barsha
Millennium Al Barsha is perfectly situated amidst a plethora of exciting landmarks and attractions, offering guests a vibrant and memorable stay in Dubai, United Arab Emirates. Just steps away from the hotel, visitors can immerse themselves in the thrilling world of Ski Dubai, the first indoor ski resort in the Middle East. Whether you're a seasoned skier or a curious beginner, this winter wonderland guarantees a unique and exhilarating experience for all ages.
For those seeking cultural enrichment, the Dubai Community Theatre & Arts Centre, located nearby, showcases a diverse range of performances, exhibitions, and workshops. Immerse yourself in the local arts scene and witness the creative talents of both emerging and established artists.
Nature enthusiasts will delight in the proximity of Al Barsha Pond Park, a serene oasis amidst the bustling city. Take a leisurely stroll along the picturesque pathways, breathe in the fresh air, and admire the stunning views of the surrounding greenery.
After a day of exploration, head to Après, a popular après-ski themed bar, to unwind and indulge in delicious food and refreshing beverages.
Other notable landmarks and attractions in the vicinity include Deyaar HQ, Gold Class, Fatima Abdullah Mohammed Rasheed Mosque, Softtouch Spa, and the American School of Dubai. With such a diverse range of options, Millennium Al Barsha ensures that guests have endless opportunities to create lasting memories during their stay.
Convenient Public Transport Stations at Millennium Al Barsha
Situated in the vibrant heart of Dubai, Millennium Al Barsha offers easy access to several public transport stations, making it an ideal choice for travelers looking to explore the city. Just a short walk away from the hotel, you will find the Mashreq Metro Station, providing a convenient link to Dubai's extensive metro network. Hop on a train and effortlessly navigate your way to popular attractions such as the Burj Khalifa, Dubai Mall, and Dubai Marina.
For those looking to indulge in some retail therapy, the Mall of the Emirates Metro Station is also within close proximity to the hotel. This station not only connects you to the metro system but also provides direct access to the renowned Mall of the Emirates, home to over 630 international brands, a world-class ski resort, and a wide range of dining options. Whether you're in the mood for shopping, dining, or entertainment, the Mall of the Emirates has it all just a short train ride away from Millennium Al Barsha.
With these convenient public transport options at your doorstep, exploring Dubai's iconic landmarks and attractions has never been easier. Whether you're a business traveler or a tourist, Millennium Al Barsha's prime location near the Mashreq Metro Station and Mall of the Emirates Metro Station ensures that you can effortlessly navigate the city and make the most of your stay.
Diverse Dining Options in Al Barsha
Millennium Al Barsha is surrounded by a plethora of dining options that cater to a variety of tastes. For seafood lovers, Al Fanar Seafood Restaurant offers a delectable menu of fresh catches, while Golden Eats Restaurant is known for its mouthwatering international cuisine. For those craving authentic Middle Eastern flavors, Geddy Restaurant and Harput Restaurant serve up delicious Turkish dishes. Simsim is a popular choice for those seeking traditional Emirati cuisine, while Amici Italian Restaurant offers a taste of Italy. Golden Tulip and Nayaab Haandi al Barsha are perfect for those in the mood for Indian delicacies, and Sarhad Darbar is a must-visit for Pakistani cuisine. With such a diverse range of dining options, guests at Millennium Al Barsha are spoilt for choice!
Shop till you drop at Millennium Al Barsha's surrounding shopping landmarks
Located in the heart of Dubai, Millennium Al Barsha offers easy access to some of the city's most renowned shopping landmarks. Just a stone's throw away, you'll find Harvey Nichols, a luxury department store offering a wide range of high-end fashion brands. For trendy footwear, head to Charles & Keith, known for their stylish and affordable shoes. Beauty enthusiasts will delight in the nearby Pixi store, where you can discover their cult-favorite skincare and makeup products. If you're in the mood for some art shopping, visit Al Jaber Gallery or Fann A Porter, both showcasing a diverse collection of contemporary artworks. Aizone is another must-visit spot for fashion lovers, offering a curated selection of international designer brands. For unique accessories and home decor, check out Rectangle Jaune, a boutique known for its eclectic offerings. Forever 21 is the go-to destination for affordable, on-trend fashion, while Camper is the place to go for stylish and comfortable footwear. And if you're looking for a one-stop shopping experience, Al Barsha Mall is just a short distance away, housing a wide range of stores, restaurants, and entertainment options. With Millennium Al Barsha as your base, you'll have all these incredible shopping landmarks at your fingertips, making your stay in Dubai a shopaholic's dream come true.
Affordable Luxury at Millennium Al Barsha
Discover the perfect blend of luxury and affordability at Millennium Al Barsha in Dubai, United Arab Emirates. With an average room price of just $124, this hotel offers exceptional value compared to the average price of a hotel room in Dubai, which stands at $165.
At Millennium Al Barsha, you can experience the best of both worlds - world-class amenities and a wallet-friendly price tag. Each room is elegantly designed and meticulously furnished, providing a comfortable sanctuary after a day of exploring the vibrant city. From plush bedding to modern amenities, every detail is carefully curated to ensure a memorable stay.
Not only does Millennium Al Barsha offer great value for money, but it also boasts a prime location in the heart of Dubai. Situated in the bustling Al Barsha district, the hotel is just a short distance away from iconic attractions such as the Mall of the Emirates and the Palm Jumeirah. With convenient access to public transportation, you can easily explore the city's cultural landmarks, pristine beaches, and world-class shopping destinations.
Whether you're a business traveler or a leisure seeker, Millennium Al Barsha is the perfect choice for your stay in Dubai. Enjoy affordable luxury and unparalleled convenience, all at a price that won't break the bank. Book your stay today and experience the best of Dubai without compromising on comfort or your budget.
Excellent Service and Convenient Location
Millennium Al Barsha in Dubai, United Arab Emirates, has received outstanding customer reviews for its excellent service and convenient location. Guests have praised the hotel for its amazing breakfast and well-trained staff, who are described as friendly, attentive, and hospitable. The receptionists are particularly highlighted for their kindness and helpfulness. The rooms at Millennium Al Barsha are clean, new, and extremely well-kept, providing everything guests need for a comfortable stay. With its good price and prime location, this hotel comes highly recommended for travelers seeking a top-notch experience in Dubai.
A Luxurious Oasis in Dubai
Discover the epitome of luxury and comfort at Millennium Al Barsha in Dubai. With an impressive overall rating of 8.5, this hotel has garnered praise from countless satisfied guests. From the moment you step into the elegant lobby, you'll be captivated by the opulent ambiance and warm hospitality that awaits you.
One of the standout features of Millennium Al Barsha is its exceptional value for money, earning a remarkable rating of 8.4. Guests have consistently praised the hotel for its affordable rates without compromising on quality or service. Whether you're a budget-conscious traveler or seeking a lavish getaway, this hotel offers the perfect balance of affordability and luxury.
The hotel's facilities also receive high praise, with a rating of 8.3. From the state-of-the-art fitness center to the rooftop swimming pool with breathtaking city views, Millennium Al Barsha provides an array of amenities to ensure a memorable stay. Indulge in a rejuvenating spa treatment or savor delectable cuisine at one of the hotel's exquisite restaurants. With an extensive range of facilities, this hotel caters to every guest's needs and desires.
Cleanliness is of utmost importance at Millennium Al Barsha, evident from its impressive rating of 8.7. The hotel's dedicated housekeeping team ensures that every corner is immaculately maintained, creating a pristine and inviting atmosphere for guests. Whether you're lounging in your well-appointed room or exploring the hotel's public areas, you can expect nothing less than spotless surroundings.
Situated in an enviable location, Millennium Al Barsha scores an impressive 8.9 for its prime setting. Ideally located in the heart of Dubai, this hotel offers easy access to the city's most iconic attractions, shopping malls, and business districts. Whether you're here for leisure or business, you'll appreciate the convenience and proximity to everything that Dubai has to offer.
Last but not least, the staff performance at Millennium Al Barsha is nothing short of exceptional, earning a rating of 8.5. From the moment you check-in until your departure, the dedicated and professional staff go above and beyond to ensure that your every need is met. Their warm and friendly demeanor, combined with their impeccable attention to detail, creates an unforgettable experience for guests.
Experience the height of luxury and unparalleled service at Millennium Al Barsha. With outstanding ratings for value, facilities, cleanliness, location, and staff performance, this hotel is a true gem in the heart of Dubai.
Excellent8.4
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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The hotel staff is praised for exceptional friendliness. Conveniently located near the Mall of Emirates and metro station, easy access to nearby restaurants. Modern rooms are spacious, clean, and well-equipped. Guests appreciate the breakfast buffet and ample seating areas. The hotel provides a welcoming and comfortable atmosphere, making guests feel at home.
The hotel has received feedback that its swimming pool standards and facilities need improvement.
Did you find this review summary helpful?
Stayed for 1 night because I attended a conference at the same hotel and my small family loved the experience! Room is clean, big (for the price, and when compared to other same star hotels), food is good, but the team is super great and friendly and assistive! Especially loved the Kuya Life Guard overseeing the pool! He is very friendly and super fun to talk to!
Dear Valued Guest Thank you so much for sharing your lovely comments on your recent stay at Millennium Al Barsha. We are thrilled to hear that you had an amazing and memorable experience. We are also honored to read that the team made it extra special and have definitely shared your praises to the entire team, whom are delighted that their efforts were well received. We look forward to welcoming you back to pamper you once again for another personalized experience. Regards Ziad El Hawi Cluster General Manager
I stayed for 10 nights with my family. The location is great, about 6 mins walk to nearest metro station. In very close proximity to Mall of Emirates. Rooms and bathroom were clean however the shower had drain issues. Raised multiple times with the management, instead of fixing it, the drain cover was lifted to let the water drain. The breakfast buffet is average. Items don't change so eating the same thing for 10 days wasn't a pleasant experience. Restaurant gets busy at times and when it does, the service lags significantly. Often plates weren't there or removed from the table. Overall stay was comfortable without any significant compromise.
Dear Valued Guest It was very good of you to take the time to write to us with your constructive feedback in such a detailed manner highlighting the pros and cons of your experience at the hotel. Please accept our sincere apologies for the areas in which we fell short. Rest assured that your comments are well-received and duly noted. Our team certainly look forward to your future stay with us when we will spare no effort to ensure another pleasant stay. With best regards, Ziad El Hawi Cluster General Manager
We got a good offer through Agoda for four nights including breakfast and king size double bed. Hotel is a great place to stay and looks modern. It’s walking distance to Mall of the Emirates, insurance market metro station if you plan to use metro. Breakfast was good but it had almost same the menu everyday. Thanks Kushbhir for clearing our room everyday. Overall it was a comfortable stay! Thank you Team Meillennium AB
Dear Valued Guest Thank you very much for your kind words of compliment regarding your recent stay at our property. We are glad to learn that you had a great stay in our hotel. It is our aim to ensure that all guests have a wonderful experience whilst staying with us, and most importantly recognizing the utmost warm hospitality of our team members. Customer service is one of our main focus and it is very gratifying to know that your expectations were exceeded. Thank you once again and looking forward to welcoming you back soon! Regards Ziad El Hawi Cluster General Manager
It was soo beautiful , we visited for our anniversary and we got good treatment , the gentleman at reception was soo good Ajith he worked on us very well The hotel is clean , we loved breakfast too It’s a 10/10
Dear Valued Guest Thank you very much for your kind words of compliment regarding your recent stay at our property. We are glad to learn that you had a great stay in our hotel. It is our aim to ensure that all guests have a wonderful experience whilst staying with us, and most importantly recognizing the utmost warm hospitality of our team members. Customer service is one of our main focus and it is very gratifying to know that your expectations were exceeded. Thank you once again and looking forward to welcoming you back soon! Regards Ziad El Hawi Cluster General Manager
550 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“A lovely city hotel.”
In Millenium Al Barsha we had quite a lovely stay. Everything was good. Decent breakfast, friendly stuff. Once the housekeeping guy was vacuum cleaning after 23 p.m in the corridor or in the room next to ours and it woke me up. It shouldn’t be like that in hotels I believe. Also I had a not very nice experience with the life guard by the pool, when I asked for a couple of towels to dry my kid after swimming he told me he is running out of towels and each person should take 1 towel to lie on it and to dry with it. I was sincerely surprised. I had a 5 year old kid, it was pretty chilly and windy and he was suggesting me to dry her with a wet towel. And the way he told me that: was so rude and unfriendly. Please instruct your stuff properly to be hospitable, not soldiers. And would be nice to see more greenery around the pool!!!!
Dear Svetlana We would like to start by thanking you for sharing your feedback about your recent experience in our hotel. We reviewed your comment and we will definitely look into a proper and detailed investigation on the matters, reassuring you that all your constructive feedbacks are going to be taken in a very serious consideration. Please accept our sincere apologies for the areas in which we fell short. Rest assured that your comments are well-received and duly noted. Our team certainly look forward to your future stay with us when we will spare no effort to ensure another pleasant stay. With best regards, Ziad El Hawi Cluster General Manager