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The Tray Hotel
The Tray Hotel
The Tray Hotel
The Tray Hotel
The Tray Hotel
The Tray Hotel
The Tray Hotel

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8.3

Excellent

186 reviews

186 reviews

Breakfast2
Internet2
Swimming Pool1
See map

8.5

Excellent

Location rating score

Excellent location - 1.13 kilometers from city center
Parking
FREE
Nearby landmarks
bể bơi Việt Tiệp 280 m
Hồ An Biên 380 m
Cung văn hóa Thiếu nhi 520 m
công viên Kim Đồng 540 m
vườn hoa An Biên 550 m
Sân bóng thiếu nhi 640 m
Hang Kenh Communal House 700 m
Hai Phong Railway Station 800 m
Hồ Sen 880 m
Cam Cathedral 940 m

The Tray Hotel

47 Lach Tray Street, City Center / Sat Market, Haiphong, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center / Sat Market part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

800 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Sauna

Shuttle service

Free Wi-Fi in all rooms!

Cheaper than 79% of all properties in Haiphong in the last 24 hoursCompared to 219 Haiphong properties at Agoda for various dates
Value for money8.1
Distance to city center1 km
Location rating8.5
Nearest airportCat Bi International Airport (HPH)
Distance to airport4.7 km

Rooms available at The Tray Hotel

Deluxe Double Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 65 m²/700 ft²
  • Lake view
  • 1 king bed
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Superior Double Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 1 queen bed and 1 double be...
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Superior Twin bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Nam Cuong Suite
...
  • Room size: 61 m²/657 ft²
  • Shower
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Suite(1 Queen Bed)
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at The Tray Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at The Tray Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Tray Hotel?

The Tray Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Tray Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Tray Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Haiphong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Tray Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Tray Hotel. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 265000 VND for adults and 350000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Tray Hotel?

The Tray Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Tray Hotel?

Your special occasion or event can be hosted at the The Tray Hotel's venue. Large events and gatherings such as weddings, private events and engagements can be hosted at The Tray Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Tray Hotel?

On-site venues and convenient event services make The Tray Hotel an ideal choice for hosting events such as corporate events and meetings. The venue available at the hotel can accommodate up to 1 people. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at The Tray Hotel?

The Tray Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Tray Hotel?

The closest train, metro, or bus station is Hai Phong Railway Station, 800 m away from The Tray Hotel.

What restaurants are nearby The Tray Hotel?

The Tray Hotel is located in City Center / Sat Market, famous for good restaurants such as Pronto Coffee, New Day Cafe and Banh Da Cua Ba Cu.

What are popular attractions near The Tray Hotel?

The Tray Hotel is located in City Center / Sat Market area, which is famous for attractions such as Cung văn hóa Thiếu nhi, công viên Kim Đồng and vườn hoa An Biên.

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Explore the neighborhood

What people love about The Tray Hotel

  • 8.4

    Excellent

    "Best hotel in its rank that make me feel at home while stayinh"

    15_Minh

    |

    August 22, 2022

  • 9.2

    Exceptional

    "This hotel was excellent as far as i am concerned."

    Alain

    |

    July 28, 2022

  • 10

    Exceptional
    Location

    "It is a good location and breakfast was also very nice."

    Ellen

    |

    July 26, 2022

Property ranking|Compared to 219 Haiphong properties
See all rankings
Room comfort score
7.3/10
Location score
8.5/10
Service score
8.5/10
Value for money score
8.1/10
Better than
95
%
of Haiphong properties
Better than
89
%
of Haiphong properties
Better than
87
%
of Haiphong properties
Better than
86
%
of Haiphong properties
Overall rating:

8.3

Excellent
186 reviews
Cleanliness
8.4
Facilities
8.0
Location
8.5
Read all reviews >
More about The Tray Hotel

More about The Tray Hotel

The Tray Hotel

Wake up to the wonder of Haiphong with a stay at The Tray Hotel, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Haiphong at The Tray Hotel, just 4.6 km from Cat Bi International Airport.
The facilities and services provided by The Tray Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Haiphong.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Tray Hotel. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Tray Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. The Tray Hotel also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at The Tray Hotel. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 89% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Food & Dining

3 mentions

Breakfast

3 mentions

Internet

3 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Light House

  • Cuisine: European
  • Menu: Buffet, A-la-carte

Shin Shin

  • Cuisine: Asian
  • Menu: Buffet
Location
47 Lach Tray Street, City Center / Sat Market, Haiphong, Vietnam
Excellent
Location

8.5

Public transportation

  • Hai Phong Railway Station
    800 m
  • Cau Rao Bus Station
    2.4 km

Airports

  • Cat Bi International Airport (HPH)
    4.7 km

Hospital or clinic

  • Bệnh viện tâm thần Đông Khê
    1.2 km

Convenience store

  • Vinmart
    800 m

Cash withdrawal

  • ATM
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from04:30
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)265000 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 78
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2010

Reviews of The Tray Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.0
Location8.5
Room comfort and quality7.3
Service8.5
Value for money8.1
High score for Haiphong
Rating
9+ Exceptional (21)
8-9 Excellent (13)
7-8 Very Good (22)
6-7 Good (9)
<6 Below Expectation (6)
Time of the year
Mar - May (8)
Jun - Aug (32)
Sep - Nov (18)
Dec - Feb (13)
All guests (149)
All room types
All languages

Show reviews that mention 

Showing 71 verified guest comments
1234
10.0
Exceptional
Thi from Vietnam
Couple
Superior Double Bed
Stayed 1 night in May 2022

Clean and good”

We just stayed 1 night but the facility is good, room is big, the pool is big. Easily access to popular local food stalls.

Reviewed June 04, 2022

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Dear Ms Thi, Thank you very much for your kind support to The Tray Hotel. We are more than happy to know that our services are at your expectation and you had a pleasure stay here. We do look forward to seeing you again in the soonest. Best regards, Sales & Marketing Department

Responded June 29, 2022
The Tray Hotel
8.4
Excellent
Tuan from Vietnam
Business traveler
Superior Twin bed
Stayed 1 night in June 2019

Well location, friendly staffs, great value & comfortable”

Well location, friendly staffs, great value & comfortable but the breakfast hours should should change to 6:30-10:00 - instead of start at 6:00 - finish at 9:00

Reviewed July 01, 2019

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Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in future. Best regards, Sales & Marketing Department

Responded March 25, 2020
The Tray Hotel
8.0
Excellent
Tuan from Vietnam
Business traveler
Superior Double Bed
Stayed 1 night in August 2019

Good hotel, located in city center, very convenient for travelling all around HPH.”

Good hotel, located in city center, very convenient for travelling all around HPH.

Reviewed August 26, 2019

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Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in future. Best regards, Sales & Marketing Department

Responded March 25, 2020
The Tray Hotel
8.0
Excellent
Tuan from Vietnam
Business traveler
Superior Double Bed
Stayed 1 night in August 2019

Good hotel, located in city center, very convenient for travelling all around HPH.”

Good hotel, located in city center, very convenient for travelling all around HPH.

Reviewed August 26, 2019

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Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in future. Best regards, Sales & Marketing Department

Responded March 25, 2020
The Tray Hotel
7.6
Very good
Justin from Vietnam
Business traveler
Superior Double Bed
Stayed 1 night in July 2019

Time Travel”

This hotel attempts glamour, but it's the kind of "glamour" that a Vietnamese government official would have experienced in Moscow circa 1980. It literally felt like I had traveled to a nice hotel, but in the 80s. Everything was fine, just terribly run down. Depressing really...someone once loved this place.

Reviewed November 29, 2019

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Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

Responded March 25, 2020
The Tray Hotel
5.6
Thuy from Vietnam
Group
Superior Double Bed
Stayed 1 night in June 2019

It is not 4 stars hotel”

I went to this hotel with my Family Group and too disappointed about this hotel. Hotel facility is rather old, feeling darkness. Hotel market their pool is suite for family however they only free 1,7m deep pool. This is only for adult, not children. If children want to swim in children pool, we have to pay 150,000 VND/person. And attitude of Receptionist and Bellman are not good, I can see the word "I am not welcome family with children, thus business man is welcome" in their face. The water is not clean, entrance-hall is hot, air-conditioner breaks down... Oops, please do not receive family travel group if they are not welcome. I have to pay too expensive fee to buy uncomfortable felling. No, they are not my choice or my friend

Reviewed July 05, 2019

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Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

Responded March 25, 2020
The Tray Hotel
8.0
Excellent
Derek from United Kingdom
Group
Superior Double Bed
Stayed 1 night in November 2011

Nice hotel, friendly helpful staff”

Friendly helpfull staff

i spent four nights here whilst on a motorbike tour. the room was fine, the bars was good, breakfast was nice and both diner and lunch in the restuarant was nice and reasonably priced. the hotel has a small swiming pool on the roof along with a small gym, but i didnt use either but they looked ok. the front desk were helpful in arranging transport for us and when i needed to see someone about my injured leg were quick to hel in getting me to the local hospital. all in all i had a very pleasent stay and would recommend nam cuong hai phong hotel

Reviewed November 23, 2011

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10.0
Exceptional
Bertrand from United States
Couple
Superior Double Bed
Stayed 8 nights in August 2016

Exceptional Cetral Hotrel”

Located near the heart of Hai Phong this property features large comfortable rooms with ease of access to the entire city. Offering fast wifi and an extraordinary helpful staff it is the perfect location from which to explore Vietnam’s third largest city. From a bountiful western breakfast to its roof top pool this hotel will meet all of your needs.

Reviewed August 15, 2016

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10.0
Exceptional
Bertrand from United States
Couple
Superior Twin bed
Stayed 1 night in October 2016

Perfect city hotel”

The best place to stay in Haiphong. Large modern rooms with fast wifi this hotel is centrally located and a perfect spot from which to explore the city. With a staff fluent in English they are prepared to meet all of your needs.

Reviewed October 12, 2016

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10.0
Exceptional
Bertrand from United States
Couple
Superior Double Bed
Stayed 4 nights in May 2016

Excellent Central Hotel”

Wonderful clean and modern hotel provides excellent access to Haiphong. Large modern rooms with fast wifi make any stay a pleasure. Accommodating multi lingual staff are eager to assist with any necessary arrangements

Reviewed May 23, 2016

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7.3
Very good
Lim from Singapore
Couple
Superior Double Bed
Stayed 3 nights in November 2013

Nice and clean hotel”

comfortable beds, city area and nice foods around

Great stay at Nam Cuong. Hotel is kinda old, but still maintain on their cleanliness. comfortable staying there, will book this hotel again if I'm going to HaiPhong again..

Reviewed November 22, 2013

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10.0
Exceptional
Karen from Australia
Couple
Superior Double Bed
Stayed 1 night in November 2011

Good stop over.”

central location, very clean and helpful staff.

Just stayed one night, stop over before we went to CatBa Island. good location to the wharf. Very friendly and helpful staff, spoke good english,room was very clean and comfortable. complimentry drink on arrival. We had a very nice dinner with a great top floor view, the staff there were very nice. Good pool and gym. Breakfast was plentyful anything you wanted was avaliable, nothing was too much trouble, staff were very friendly and happy. Staff helped with directions and taxi next morning which helped us as taxi driver did not speak english. Take caution when taking taxi from airport to hotel. Make sure you take taxi drivers that have labled shirts and metered taxi,s. Vinasun and MaLing were very good and wont rip you off. We made the mistake of going with anyone and ended up with a non metered one so he tried to charge us a lot more and tried to take to other hotels not the one we were booked into. We had quite a lot trouble with him.we would gladly stay there again.

Reviewed March 19, 2012

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8.0
Excellent
Phoebe from China
Business traveler
Superior Double Bed
Stayed 1 night in February 2012

Resonable price ”

Hotel costs very reasonable.

considering the price we paid for this hotel, it's really a good deal.. we were recommended by local partner that this hotel is near their office so we booked without too much researches, fortunately it turned out to be very good.. and we really satisfied during our stay there. there's a small bar on the groud floor and a roof top swimming and also breakfast/lunch/dinenr is on the 8th floor.. the food on 8th floor resturant also very very nice.

Reviewed March 01, 2012

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5.2
Christopher from United States
Couple
Superior Double Bed
Stayed 7 nights in July 2016

Troi Oi”

Note to management of Nam Cuong: It is bad form to question guests as to the status of items supposedly “missing from the room” but were never actually there in the first place. No we did not steal your “small towel” or your “coffee spoon”. However in cases where small and petty item are missing best to view it as the cost of being in the “hospitality business” rather than attempt to shame & humiliate guests at check out. In addition we recommend the following changes to the hotel: 1. Just because guests do not eat the bread and croissants at breakfast does not mean they should be put out again for a second day (and certainly not for a third). If food is stale or spoiled guests will quickly notice & write negative reviews. 2. Not all guests smoke! However as your hotel is “100%” smoking you should advertise it as same so non-smokers can find alternative accommodations.

Reviewed August 09, 2016

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6.7
Good
Bonnie from Australia
Couple
Superior Double Bed
Stayed 2 nights in April 2011

Lovely hotel but not much to do in haiphong”

Buffet breakfast nice

Liked the hotel and the staff friendly. Room was as expected and comfortable with nice furnishings. . Next time would stay at Cat ba island. Haiphong just like a port city for locals. No attractions for tourists.

Reviewed May 02, 2011

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5.0
Christopher from United States
Couple
Superior Double Bed
Stayed 3 nights in February 2014

A bit above basic ”

Central location and free WIFI

The staff tries hard however this hotel is really two star at three to four star prices (as is typical for Vietnam). While not a old hotel many things (except the free WIFI which was excellent) are worn out and need to be replaced (stained carpet, chipped dishes etc). There are not many choices in Haiphong however would not put this place at the top. As I said the staff was usually helpful (althugh one staff member, in true soviet style told us that seven seat taxi's "did not exist"). Breakfast was a strange jumble (including spagetti) but the pancakes and bacon (plentyful) were good and there was no "feeding frenzy" that you find at many buffets.

Reviewed March 12, 2014

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6.7
Good
Adam from United Kingdom
Solo traveler
Superior Double Bed
Stayed 1 night in November 2013

comfortable hotel with good facilities”

comfortable and big, good facilities, friendly staff

comfortable big room and good facilities friendly staff good menu at the restaurant considering the price I expected the hotel to be more recently refurbished and modern i think this is overpriced considering the age of the interior

Reviewed November 13, 2013

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7.7
Very good
PAN from China
Business traveler
Superior Double Bed
Stayed 1 night in May 2012

Better location ”

good food.

the hotel is not good in air conditioning. the hotel is just like a small hotel, not like 4 star one. sort of disappointment. but the food is good.

Reviewed June 08, 2012

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8.0
Excellent
Kaixin from Singapore
Business traveler
Superior Double Bed
Stayed 5 nights in January 2013

Great Hotel”

Clean & Value for Money

The food is good and location is convenient. Staff are friendly and helpful. The hotel is clean and comfortable. Value for money.

Reviewed January 22, 2013

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10.0
Exceptional
Bertrand from United States
Couple
Superior Double Bed
Stayed 3 nights in April 2016

Excellent Hotel for Exploring Haiphong”

Great location, excellent staff, great value and very comfortable rooms. Plus terrific internet. What more could you want?

Reviewed April 14, 2016

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