NEO Plus Waru Sidoarjo by ASTON

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Jenderal S Parman No 52-54, Waru, Surabaya, Indonesia, 61256

Highlights

Front desk [24-hour]

Express check-in and out, no fuss.
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

The cleaness of the facilities is over the standard
Top Value

- Guests rated this property 9.0/10 on value for money

The hotel for its price is very worth it.
710 meters to public transportation

710 meters to public transportation - Waru is within 710 meters

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

About us

NEO Plus Waru Sidoarjo by ASTON offers a vibrant atmosphere for two travelers seeking inspiration and relaxation. Enjoy traditional spa treatments, stunning rooftop garden views, and a prime location near cultural attractions for a memorable stay. Located in Waru, Surabaya, this hotel offers a vibrant local atmosphere with traditional markets and tasty street food. Guests can enjoy an on-site restaurant with gourmet meals, a bar with refreshing drinks, and a massage service. Rooms are air-conditioned with complimentary Wi-Fi, some featuring city views. The City of Tomorrow shopping center and Suroboyo Carnival Park are just 1.6 km away, providing convenient entertainment and shopping. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Service 9.1
Cleanliness 9.0
Location 9.0
Value for money 9.0

Based on 1,528 verified reviews

Service

9.1

Cleanliness

9.0

Location

9.0

Value for money

9.0

Facilities

8.8

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Nearest transportation options

Waru is within 0.71 km

Bungurasih Bus Station is within 0.83 km

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya
2.9 km
Surabaya's Zoo
7.0 km
Surabaya Town Square
7.2 km
Bungkul Park
7.6 km
Monkasel (Submarine Monument)
9.9 km
Closest landmarks
Rumah Sakit Mitra Keluarga Waru
400 m
Waru
710 m
Bungurasih Bus Station
830 m
Giant Waru
830 m
Puskesmas Medaeng
1.0 km

Good to know

Value for money9.0
Distance to city center11 km
Location rating9.0
Nearest airportJuanda International Airport (SUB)
Distance to airport6.8 km

Rooms available at NEO Plus Waru Sidoarjo by ASTON

Suite
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  • Room size: 48 m²/517 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe
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  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Junior Suite
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Safe Sevens - NEO room 2A+1C
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  • Room size: 19 m²/205 ft²
  • City view
Enter dates to see prices
Neo Room
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  • Room size: 19 m²/205 ft²
  • City view
Enter dates to see prices
Safe Sevens - NEO room 2A
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  • Room size: 19 m²/205 ft²
  • City view
Enter dates to see prices
Neo Room 1 King bed
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  • Room size: 19 m²/205 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Safe Sevens - NEO room 2A+2C
...
  • Room size: 19 m²/205 ft²
  • City view
Enter dates to see prices
Paket Liburan Aja - Neo (ROOM + Laundry)
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  • Room size: 19 m²/205 ft²
  • City view
Enter dates to see prices

Frequently asked questions

NEO Plus Waru Sidoarjo by ASTON provides car park free of charge for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

NEO Plus Waru Sidoarjo by ASTON only allows visitors that are above 18 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the family/child friendly filter for more choices.

Verified past guests that have stayed at NEO Plus Waru Sidoarjo by ASTON had an average nightly stay of 1 night at this property.

NEO Plus Waru Sidoarjo by ASTON supports up to 5, with payment card options such as Cash, MasterCard, and Visa.

Past visitors that stayed at NEO Plus Waru Sidoarjo by ASTON have given this property a rating of 9.077 for its excellent service as the major highlight for their stay.

67.0% of our verified guest reviews have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for NEO Plus Waru Sidoarjo by ASTON down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

Wake up to a fantastic buffet breakfast at NEO Plus Waru Sidoarjo by ASTON. Visitors can enjoy breakfast offered with an additional charge of 120000 IDR for adults and 60000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about NEO Plus Waru Sidoarjo by ASTON

More about NEO Plus Waru Sidoarjo by ASTON

Relax and Rejuvenate with Our Spa and Massage Services

At NEO Plus Waru Sidoarjo by ASTON, guests can indulge in ultimate relaxation with our dedicated massage facilities. Whether you're seeking a soothing Swedish massage or a revitalizing deep tissue treatment, our professional therapists are here to help melt away your stress and restore your energy. The tranquil ambiance of our massage area provides the perfect retreat after a busy day of exploring Surabaya or attending business meetings.

Convenience Facilities at NEO Plus Waru Sidoarjo by ASTON

Experience seamless comfort and convenience during your stay at NEO Plus Waru Sidoarjo by ASTON. Guests can enjoy the ease of free Wi-Fi available throughout all rooms and in public areas, ensuring you stay connected whether you're working or browsing for leisure. For added convenience, the hotel offers daily housekeeping to keep your space fresh and tidy, along with reliable room service to cater to your culinary cravings at any hour. Travelers can also take advantage of the hotel’s practical amenities such as luggage storage for your convenience before check-in or after check-out, and safety deposit boxes to securely store your valuables. For those who need laundry services, the hotel provides efficient laundry options, helping you stay fresh and presentable throughout your trip. With these thoughtful facilities, NEO Plus Waru Sidoarjo by ASTON ensures a comfortable and hassle-free stay for all guests.

Convenient Transport Facilities at NEO Plus Waru Sidoarjo by ASTON

Guests staying at NEO Plus Waru Sido Sidoarjo by ASTON can enjoy the convenience of complimentary self-parking, making it easy to come and go at any time without worrying about additional costs. The hotel offers a secure and spacious car park, ensuring your vehicle is well taken care of during your stay. Whether you're exploring Surabaya or attending business meetings, this hassle-free parking facility provides peace of mind and seamless access to your transportation needs.

Comfort and Convenience in Every Room at NEO Plus Waru Sidoarjo by ASTON

Experience a relaxing stay with our well-appointed rooms that feature modern amenities designed for your comfort. Each room is equipped with efficient air conditioning to keep you cool, along with a flat-screen television offering satellite and cable channels for your entertainment. Fresh linens and plush toiletries ensure a cozy and refreshing environment, while complimentary bottled water and instant coffee provide added convenience for your stay. For your convenience, our rooms also include a mini bar and refrigerator, allowing you to enjoy your favorite snacks and drinks at any time. A hair dryer and toiletries are thoughtfully provided to cater to your personal grooming needs. Whether you're here for business or leisure, the well-equipped rooms at NEO Plus Waru Sidoarjo by ASTON promise a comfortable and enjoyable experience, making your stay truly memorable.

Delightful Dining Experience at NEO Plus Waru Sidoarjo by ASTON

Guests at NEO Plus Waru Sidoarjo by ASTON can enjoy a variety of dining options designed to satisfy every palate. Start your day with a hearty breakfast buffet, featuring an array of local and international dishes to energize your morning. Whether you prefer a traditional Indonesian breakfast or something more familiar, the buffet offers a diverse selection to suit all tastes. For added convenience, the hotel provides attentive room service, allowing guests to enjoy delicious meals in the comfort and privacy of their own rooms. Additionally, the hotel’s commitment to guest comfort is reflected in its daily housekeeping service, ensuring that your dining and living spaces are always clean, fresh, and ready for your next meal or relaxing moment.

Comfortable and Stylish Room Options at NEO Plus Waru Sidoarjo by ASTON

Discover a variety of inviting room choices at NEO Plus Waru Sidoarjo by ASTON, each designed to cater to your comfort and preferences. The Superior rooms offer 19 square meters of space and are available with either a double bed or two single beds, perfect for a restful stay. For those seeking more room, the Junior Suite provides 30 square meters with a cozy double bed, ideal for a bit of extra space and relaxation. Travelers looking for a more luxurious experience can opt for the Suite, a spacious 48-square-meter retreat featuring a double bed, offering ample space to unwind and enjoy your stay. Additionally, the Deluxe rooms match the size of the Superior rooms but provide the flexibility of choosing between a double bed or two single beds, ensuring a comfortable fit for different needs.

Discover the Vibrant Neighborhood of Waru in Surabaya

Nestled in the bustling city of Surabaya, Indonesia, NEO Plus Waru Sidoarjo by ASTON offers a prime location in the vibrant neighborhood of Waru. This area is known for its lively atmosphere, modern infrastructure, and convenient access to various attractions and amenities. Whether you are a business traveler or a leisure seeker, Waru has something to offer for everyone. One of the highlights of Waru is its proximity to Juanda International Airport, making it a convenient choice for travelers. Just a short drive away, this neighborhood provides easy access to the airport, ensuring a hassle-free journey. Additionally, Waru boasts excellent transportation links, including a train station and major highways, making it easy to explore Surabaya and its surrounding areas. Beyond its strategic location, Waru offers an array of dining, shopping, and entertainment options. Food enthusiasts can indulge in an array of local delicacies at the nearby street food stalls or savor international cuisines at the trendy restaurants. For those looking to shop, Waru is home to several shopping malls and markets, where you can find everything from fashion and electronics to local crafts and souvenirs. Moreover, the neighborhood is surrounded by cultural and historical sites, allowing visitors to delve into Surabaya's rich heritage. Explore the iconic Heroes Monument, visit the historic Ampel Mosque, or immerse yourself in the vibrant atmosphere of Chinatown. With its lively ambiance and convenient location, Waru is the perfect base for exploring Surabaya's many attractions. Whether you are seeking convenience, entertainment, or cultural experiences, Waru in Surabaya has it all. Stay at NEO Plus Waru Sidoarjo by ASTON and immerse yourself in the vibrant neighborhood that offers a perfect blend of modernity and tradition.

Convenient Transportation from Surabaya Airport to NEO Plus Waru Sidoarjo by ASTON

NEO Plus Waru Sidoarjo by ASTON is a modern and stylish hotel located in Waru, Surabaya, Indonesia. Situated just a short distance from Surabaya Airport, getting to the hotel is a breeze. Upon arrival at Surabaya Airport, you have several transportation options to reach NEO Plus Waru Sidoarjo by ASTON. The most convenient and time-saving option is to take a taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey. The ride to the hotel takes approximately 20 minutes, depending on traffic conditions. If you prefer a more budget-friendly option, you can also take a public bus from the airport. Look for the Damri Airport Bus, which operates regular services to various destinations in Surabaya. Get on the bus heading to Waru, and inform the driver or conductor that you want to alight at NEO Plus Waru Sidoarjo by ASTON. The bus journey may take around 30-40 minutes, depending on the traffic. Whether you choose to take a taxi or a public bus, the journey from Surabaya Airport to NEO Plus Waru Sidoarjo by ASTON is convenient and straightforward. Upon arrival at the hotel, you will be greeted by the hotel's friendly staff and can start enjoying your stay in this vibrant city.

Discover the Vibrant Surroundings of NEO Plus Waru Sidoarjo by ASTON

Located in Surabaya, Indonesia, NEO Plus Waru Sidoarjo by ASTON offers a convenient base to explore the vibrant surroundings. Just a short distance away, you will find a variety of landmarks and attractions that are sure to delight every traveler. For nature enthusiasts, Merbabu Family Park and Lembre Park are perfect options. These green spaces provide a tranquil escape from the bustling city, offering lush gardens, walking paths, and recreational areas for families to enjoy. Taman Vancouver is another nearby park that offers a serene atmosphere, making it an ideal spot for a leisurely stroll or a picnic. For those interested in cultural experiences, GKP Juanda is a notable landmark worth visiting. This beautiful church showcases stunning architecture and provides a glimpse into the local religious practices. Kantor Air Asia, on the other hand, is a modern building that reflects the city's growing aviation industry. If you're in need of medical services, RSIA Arafah Anwar Medika Sukodono and Klinik Bds Tebel are conveniently located nearby. These healthcare facilities offer quality care and ensure that guests have access to medical assistance whenever required. For recreational activities, Suruh Recreational Park & Bath and Taman Athena are popular choices. Suruh Recreational Park & Bath features a refreshing swimming pool and various recreational facilities, while Taman Athena offers a well-maintained playground and green spaces for children to play and unwind. Sports enthusiasts will appreciate GOR Sahabat, a sports complex that hosts various events and activities. Whether you're interested in watching a game or participating in sports yourself, this venue provides ample opportunities for active pursuits. With its diverse range of landmarks and attractions, NEO Plus Waru Sidoarjo by ASTON is the perfect starting point to explore the vibrant surroundings of Surabaya, Indonesia. Whether you're seeking natural beauty, cultural experiences, or recreational activities, you'll find something to suit your preferences within easy reach of the hotel.

Convenient Public Transport Stations near NEO Plus Waru Sidoarjo by ASTON

Located in Surabaya, Indonesia, NEO Plus Waru Sidoarjo by ASTON offers easy access to several nearby public transport stations. Just a short distance away, guests will find Gedangan, Halte Sawotratap, Waru, and Bungurasih Bus Station. Gedangan is a convenient option for travelers looking to explore Surabaya and its surrounding areas. This public transport station provides access to various modes of transportation, including buses and minibusses, allowing guests to easily navigate the city. For those looking to venture further, Halte Sawotratap is another nearby public transport station. From here, travelers can access buses and other forms of public transportation to explore the wider Surabaya region. Waru is yet another public transport station located near the hotel. With its proximity to NEO Plus Waru Sidoarjo by ASTON, guests can easily access buses and other modes of public transportation to explore the city and its attractions. Lastly, Bungurasih Bus Station is a major transportation hub in Surabaya, offering numerous bus routes to various destinations. Guests staying at NEO Plus Waru Sidoarjo by ASTON can conveniently access this station to travel to other parts of the city or even embark on longer journeys. With these public transport stations in close proximity, NEO Plus Waru Sidoarjo by ASTON provides guests with convenient and hassle-free options for exploring Surabaya and beyond.

A Culinary Adventure Awaits

When it comes to dining options near NEO Plus Waru Sidoarjo by ASTON, guests are in for a treat. Just a short distance away, there are numerous restaurants that cater to various tastes and preferences. For those craving authentic Indonesian cuisine, IBC Pondok Tempo Doeloe and Rumah Makan Koki Kita are highly recommended. Indulge in the rich flavors of traditional dishes such as gudeg and kikil sapi. For a taste of Surabaya's famous bakso, head to Raja Bakso BU Banget and Tahu bakso suroboyo. If you're in the mood for some mouthwatering fried chicken, Yashinta Fried Chicken is the place to be. Other local favorites include Warung Barokah and Warung Soto Bu Titin, where you can savor delicious Indonesian delicacies. With such a wide range of dining options available nearby, guests at NEO Plus Waru Sidoarjo by ASTON will be spoilt for choice during their stay.

Shop 'til you drop near NEO Plus Waru Sidoarjo by ASTON

Situated near NEO Plus Waru Sidoarjo by ASTON, you'll find a variety of shopping landmarks to satisfy your retail therapy needs. One of the must-visit destinations is Galeri Batik Jawa Timur, located just a short distance away. Here, you can immerse yourself in the rich culture and tradition of Indonesia by exploring their extensive collection of exquisite batik fabrics. From vibrant patterns to intricate designs, you'll be spoilt for choice as you browse through the wide range of batik clothing, accessories, and home decor items. Whether you're looking for a unique souvenir or simply want to indulge in some retail therapy, Galeri Batik Jawa Timur is the perfect place to discover the beauty of Indonesian craftsmanship.

Affordable Luxury at NEO Plus Waru Sidoarjo by ASTON

Experience the perfect blend of comfort, affordability, and luxury at NEO Plus Waru Sidoarjo by ASTON. With an average room price of just $31, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28. At NEO Plus Waru Sidoarjo by ASTON, you can enjoy top-notch amenities and services without breaking the bank. Step into your well-appointed room and be greeted by modern decor, plush bedding, and a range of convenient amenities. Whether you're traveling for business or leisure, NEO Plus Waru Sidoarjo by ASTON offers a variety of room types to cater to your needs. From cozy standard rooms to spacious suites, each accommodation is thoughtfully designed to provide a comfortable and relaxing stay. In addition to the attractive room rates, NEO Plus Waru Sidoarjo by ASTON also boasts a prime location, just a short drive away from Surabaya's key attractions and business districts. With easy access to public transportation and nearby shopping centers, you'll have everything you need within reach. Don't miss out on the opportunity to experience the best of Surabaya without breaking the bank - book your stay at NEO Plus Waru Sidoarjo by ASTON today!

Fantastic Stay at NEO Plus Waru Sidoarjo by ASTON

NEO Plus Waru Sidoarjo by ASTON offers an exceptional experience for travelers seeking a comfortable and convenient stay in Surabaya. With spacious and impeccably clean rooms, guests are treated to a delightful ambiance that ensures a pleasant and relaxing stay. The hotel's proximity to the airport makes it a perfect choice for those looking for convenience without compromising on comfort. One of the standout features of this hotel is the super comfortable bed, providing guests with a restful night's sleep after a long day of exploring the city. The staff at NEO Plus Waru Sidoarjo by ASTON are praised for their exceptional service, with guests commending their responsiveness and willingness to fulfill any requests. Whether it's providing information or attending to guests' needs, the staff goes above and beyond to ensure a memorable stay. Another highlight of this hotel is the delicious and varied breakfast options offered. Guests can indulge in a wide array of delectable dishes, catering to different preferences and dietary requirements. The hotel's commitment to providing a satisfying dining experience further enhances the overall stay. With such positive reviews, it's no wonder that guests express their desire to return to NEO Plus Waru Sidoarjo by ASTON. Come and experience the warmth and hospitality for yourself, and discover why this hotel is a top choice in Surabaya.

Exceptional Value and Service at NEO Plus Waru Sidoarjo by ASTON

NEO Plus Waru Sidoarjo by ASTON is a hotel that truly stands out when it comes to value and service. With an impressive overall rating of 8.9, it is clear that guests are consistently satisfied with their experience at this hotel. The high rating for value, at 9.0, reflects the excellent quality guests receive for the price they pay. Whether you are a budget traveler or simply looking for great value, NEO Plus Waru Sidoarjo by ASTON is the perfect choice. Not only does this hotel offer exceptional value, but it also excels in terms of facilities and cleanliness. With ratings of 8.7 for facilities and 9.0 for cleanliness, guests can expect a comfortable and well-maintained environment throughout their stay. The hotel's facilities are designed to cater to the needs of every guest, ensuring a pleasant and convenient stay. Additionally, the high cleanliness rating demonstrates the hotel's commitment to maintaining a hygienic and pristine atmosphere. In addition to its value and excellent facilities, NEO Plus Waru Sidoarjo by ASTON also receives outstanding ratings for its location and staff performance. With a rating of 8.9 for location, guests can enjoy the convenience of being situated in a prime area of Surabaya, Indonesia. Whether you are traveling for business or leisure, the hotel's strategic location ensures easy access to various attractions and amenities. Furthermore, the staff at NEO Plus Waru Sidoarjo by ASTON consistently receives a rating of 9.0 for their exceptional performance. Guests can expect friendly, attentive, and professional service from the moment they arrive until the time of their departure.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoking area unavailable
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Kettle
  • Non-smoking
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Window
  • Window that opens

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Noodles Now
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Jenderal S Parman No 52-54, Waru, Surabaya, Indonesia, 61256

Excellent9.0

Location

Airports
  • Juanda International Airport (SUB)
    6.8 km
  • Abdul Rachman Saleh Airport (MLG)
    64.3 km
Public transportation
  • Waru
    710 m
  • Bungurasih Bus Station
    830 m
Hospital or clinic
  • Rumah Sakit Mitra Keluarga Waru
    400 m
Shopping
  • Surabaya Town Square
    7.2 km
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Masjid Nasional Al Akbar Surabaya
    2.9 km
  • Surabaya's Zoo
    7.0 km
  • Surabaya Town Square
    7.2 km
  • Bungkul Park
    7.6 km
  • Monkasel (Submarine Monument)
    9.9 km
  • Tunjungan Plaza
    10.7 km
  • Pakuwon Food Festival
    12.4 km
  • Tugu Pahlawan
    12.6 km
  • Suramadu National Bridge
    12.6 km
  • Sampoerna Museum
    14.3 km
Nearby landmarks
  • Rumah Sakit Mitra Keluarga Waru
    400 m
  • Waru
    710 m
  • Bungurasih Bus Station
    830 m
  • Giant Waru
    830 m
  • Puskesmas Medaeng
    1.0 km
  • Halte Sawotratap
    1.0 km
  • GOR Sahabat
    1.2 km
  • Bundaran Waru
    1.4 km
  • Pasar Krempyeng Dukuh Mananggal
    1.4 km
  • City of Tomorrow Mall
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center11 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)120000 IDR
The property
  • Year property opened2019
  • Number of floors6
  • Room voltage220
  • Number of rooms 130
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of NEO Plus Waru Sidoarjo by ASTON from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 4.0
  • 7.2
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Service score 9.1 out of 10 and is a high score in Surabaya
    Service9.1
  • Cleanliness score 9 out of 10 and is a high score in Surabaya
    Cleanliness9.0
  • Location score 9 out of 10 and is a high score in Surabaya
    Location9.0
  • Value for money score 9 out of 10 and is a high score in Surabaya
    Value for money9.0
  • Facilities score 8.8 out of 10 and is a high score in Surabaya
    Facilities8.8
High score for Surabaya

Rating

9+ Exceptional (161)
8-9 Excellent (38)
7-8 Very Good (56)
6-7 Good (12)
<6 Below Expectation (34)

Review summary

Powered by OpenAI

This hotel offers a great location for business trips and transit, making it a popular choice among travelers. The staff is warm and helpful, which has been noted by multiple guests. The rooms are clean and spacious, with comfortable beds, making for a relaxing stay. Additionally, guests have remarked that this hotel offers the best value for money, and the breakfast is good, with nice local options to choose from.

Overall clean hotel, with some minor room and bathroom cleanliness issues reported by guests.

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Showing 301 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    shanti from Indonesia
    Couple
    Superior
    Stayed 1 night in September 2025

    “Pleasant stay complemented by tasty breakfast”

    Checked in at 9 PM and checked out early in the morning, so I didn’t get the chance to explore the other facilities. Overall, the room was clean & comfortable. Got the chance to taste their “Javanese wine” served right at our table during breakfast. The dining room has a warm atmosphere, the staff were friendly and attentive, and I absolutely liked the variety of traditional drinks they offer.

    Reviewed September 28, 2025

    Thank you for staying at Hotel Neo+ Waru and sharing your experience with us. We are delighted that our service and facilities met your expectations. We are committed to always providing the best for our guests. We hope you will return to Hotel Neo+ Waru, and our staff will be delighted to welcome you back.

    Responded October 22, 2025
    NEO Plus Waru Sidoarjo by ASTON
  2. 10.0
    Exceptional
    Rien from Indonesia
    Family with teens
    Superior
    Stayed 2 nights in September 2025

    “Hotel Neo is the best like a 5-star.”

    excellent service, all staff are always ready to help, good facilities, clean and quiet rooms, 24-hour security, complete breakfast, affordable prices, hotel close to the airport, overall it's the best, keep it up!

    Reviewed September 08, 2025
    Auto-translated through generative A.I.

    Terima kasih sudah menginap di Hotel Neo+ Waru dan berbagi pengalaman menginapnya bersama kami. Kami senang jika pelayanan dan fasilitas kami dapat memenuhi harapan Anda. Kami berkomitmen untuk selalu memberikan yang terbaik bagi tamu - tamu yang menginap. Kami berharap Anda akan kembali menginap di Hotel Neo+ Waru dan staf kami akan dengan senang hati menyambut kedatangan Anda kembali di hotel kami.

    Responded September 30, 2025
    NEO Plus Waru Sidoarjo by ASTON
  3. 8.8
    Excellent
    achyar from Indonesia
    Family with teens
    Superior
    Stayed 1 night in January 2026

    “Hotel with a location suitable for transit.”

    A strategically located transit hotel because it is close to the toll gate with fairly clean rooms.

    Reviewed January 10, 2026
    Auto-translated through generative A.I.
  4. 7.6
    Very good
    CV from Indonesia
    Business traveler
    Superior
    Stayed 2 nights in September 2025

    “This experience is less pleasant.”

    I have stayed at this hotel quite often, and I have generally been satisfied and comfortable staying here. However, my experience during the last 2 days in room 637 was less than comfortable. It's okay that the double bed + smoking room I requested was fully booked. What made it less comfortable for me was that the water flow was very low, both in the shower and in the bidet. Additionally, there was a small cockroach wandering in the bathroom area. I hope these facilities can be improved soon so that the bathroom area can feel as comfortable as the other rooms.

    Reviewed October 01, 2025
    Auto-translated through generative A.I.

    Terima kasih sudah menginap di Hotel Neo+ Waru dan berbagi pengalaman menginapnya bersama kami. Kami senang jika pelayanan dan fasilitas kami dapat memenuhi harapan Anda. Kami berkomitmen untuk selalu memberikan yang terbaik bagi tamu - tamu yang menginap.Untuk keluhan bapak selama menginap di kamar 637 akan kami sampaikan ke team kami terkait. Kami berharap Anda akan kembali menginap di Hotel Neo+ Waru dan staf kami akan dengan senang hati menyambut kedatangan Anda kembali di hotel kami.

    Responded October 22, 2025
    NEO Plus Waru Sidoarjo by ASTON
  5. 10.0
    Exceptional
    evi from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in December 2025

    “Neo+ Waru okay”

    I stayed here for work. The location is by the roadside, close to the station and Bungurasih terminal. The room is clean.

    Reviewed December 28, 2025
    Auto-translated through generative A.I.

    Terima kasih sudah menginap di Hotel Neo+ Waru dan berbagi pengalaman menginapnya bersama kami. Kami senang jika pelayanan dan fasilitas kami dapat memenuhi harapan Anda. Kami berkomitmen untuk selalu memberikan yang terbaik bagi tamu - tamu yang menginap. Kami berharap Anda akan kembali menginap di Hotel Neo+ Waru dan staf kami akan dengan senang hati menyambut kedatangan Anda kembali di hotel kami.

    Responded December 29, 2025
    NEO Plus Waru Sidoarjo by ASTON
Changed to review page 1

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