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Novotel Rotorua Lakeside
City View Twin Room - Bed, Novotel Rotorua Lakeside in Rotorua
Facilities, Novotel Rotorua Lakeside in Rotorua
Lobby, Novotel Rotorua Lakeside in Rotorua
Lobby, Novotel Rotorua Lakeside in Rotorua
Interior view, Novotel Rotorua Lakeside in Rotorua
Swimming pool, Novotel Rotorua Lakeside in Rotorua

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8.1

Excellent

526 reviews

526 reviews

Breakfast12
Housekeeping9
Swimming Pool7
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Matariki Cultural Centre
80 m
Eat Street
120 m
Rotorua Lakefront
260 m
Rotorua Soundshell
270 m
Cottage Flair
290 m
Popular landmarks
Kuirau Park
590 m
Tamaki Maori Village
660 m
Rotorua Museum of Art & History
780 m
Te Puia
3.5 km
Rainbow Springs Kiwi Wildlife Park
3.8 km
Closest landmarks
Lakes Care Dental Centre
300 m
Lakes Care Pharmacy
300 m
Lakes Care Medical Centre
320 m
Rotorua High Court, District Court and Family Court
330 m
Rotorua Hospital
350 m

Novotel Rotorua Lakeside

Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand, 3215 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rotorua City Center part of Rotorua, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lake Rotorua. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

570 meters to Ohinemutu

Check-in [24-hour]

Airport transfer

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money7.7
Distance to city center0.5km
Location rating9.0
Nearest airportRotorua Regional Airport (ROT)
Distance to airport6.3 km

Rooms available at Novotel Rotorua Lakeside

Excellent
Room comfort & quality

8.1

Lake View King Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Lake View Twin Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
City View King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
City View Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Junior Suite 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Lake (partial view) view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Shower
Enter dates to see prices
Junior King Suite with Lake View
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Guest Room
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Guest Room with City View
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Two Queen Room with City View
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Does Novotel Rotorua Lakeside have a fitness center?

Novotel Rotorua Lakeside offers free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Novotel Rotorua Lakeside offer laundry services?

Yes! Novotel Rotorua Lakeside features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Does Novotel Rotorua Lakeside provide dry cleaning services?

Yes! Novotel Rotorua Lakeside offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

What is the typical travel time to a nearby airport from Novotel Rotorua Lakeside?

The average travel time to get from Novotel Rotorua Lakeside to the airport is 20 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What attractions are near by Novotel Rotorua Lakeside that are in walking range?

While staying at Novotel Rotorua Lakeside, kick start your holiday break by exploring the nearest points of interest that are within walking distance to the property which include Eat Street, Rotorua Lakefront, and Rotorua Soundshell.

What public parks are nearby Novotel Rotorua Lakeside?

While residing at Novotel Rotorua Lakeside, enjoy your early morning or evening wander at nearby park which include Corlett Street Reserve, Glenholme Reserve, and Te Araki Reserve.

What do guests love most about Novotel Rotorua Lakeside?

Verified guests that stayed at Novotel Rotorua Lakeside have given this property a rating of 9.026 for its remarkable location as the major highlight for their stay.

What is the typical rating that verified Families with older children have given to Novotel Rotorua Lakeside?

Past families with older children that have stayed at this property have given Novotel Rotorua Lakeside an average rating of 8.1. You can look into more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Novotel Rotorua Lakeside?

Verified local visitors that have stayed at this property have given Novotel Rotorua Lakeside an average rating of 7.6. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.

Is breakfast offered at Novotel Rotorua Lakeside?

Wake up to an amazing continental and buffet breakfast at Novotel Rotorua Lakeside. Visitors can enjoy breakfast offered with an additional charge of 32 NZD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Novotel Rotorua Lakeside

  • 8.8

    Excellent
    Staff 

    "Staffs are kind, beds are clean and good restaurants are just across the road."

    Haeyong

    |

    March 30, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Check in was easy, rooms were clean and location was good."

    Olivia

    |

    September 18, 2022

  • 10

    Exceptional
    Location

    "Easy access to Te Puia, restaurants, nearby hotel there are a lot of public parking a which no charges needed."

    Siew

    |

    June 2, 2023

Overall rating:

8.1

Excellent
526 reviews
Cleanliness
8.2
Facilities
7.8
Location
9.0
Read all reviews >
What travelers say they love:
Nice location, friendly staff, good restaurant and bar.
Shyju from New Zealand
Family with young children
More about Novotel Rotorua Lakeside

More about Novotel Rotorua Lakeside

Novotel Rotorua Lakeside

Treat yourself to a relaxing stay and all that Rotorua has to offer with a stay at Novotel Rotorua Lakeside.
The superior services and facilities offered at Novotel Rotorua Lakeside will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Rotorua can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Novotel Rotorua Lakeside.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Novotel Rotorua Lakeside. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Novotel Rotorua Lakeside offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Rotorua Lakeside, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Novotel Rotorua Lakeside can arrange to have groceries delivered to your doorstep.
Novotel Rotorua Lakeside promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the hot tub. The many offerings at Novotel Rotorua Lakeside ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Rotorua, take some time to venture outside of Novotel Rotorua Lakeside. You're sure to want to visit Tamaki Maori Village located 660 m away, among the most sought-after photographs for anyone visiting Rotorua.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Housekeeping

30 mentions

Breakfast

17 mentions

Internet

14 mentions

Swimming Pool

12 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Atlas Cafe & Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand, 3215
Exceptional
Location

9

Airports
  • Rotorua Regional Airport (ROT)
    6.3 km
  • Tauranga Airport (TRG)
    51.5 km
Hospital or clinic
  • Lakes Care Dental Centre
    300 m
Convenience store
  • Arawa Superette
    280 m
Cash withdrawal
  • ATM
    270 m

What's nearby

Popular landmarks
  • Kuirau Park
    590 m
  • Tamaki Maori Village
    660 m
  • Rotorua Museum of Art & History
    780 m
  • Te Puia
    3.5 km
  • Rainbow Springs Kiwi Wildlife Park
    3.8 km
  • Lake Rotorua
    6.6 km
  • Government Gardens
    7.1 km
  • Whakarewarewa Forest
    8.8 km
  • Waikite Valley Thermal Pools
    22.1 km
  • Wai-o-tapu Thermal Wonderland
    26.7 km
Nearby landmarks
  • Matariki Cultural Centre
    80 m
  • Eat Street
    120 m
  • Rotorua Lakefront
    260 m
  • Rotorua Soundshell
    270 m
  • Cottage Flair
    290 m
  • Lakes Care Dental Centre
    300 m
  • Lakes Care Pharmacy
    300 m
  • Volcanic Air
    310 m
  • Lakes Care Medical Centre
    320 m
  • Rotorua High Court, District Court and Family Court
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All credit card transactions will incur a 2% surcharge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until23:00
Getting around
  • Airport transfer fee50 NZD
  • Distance from city center0.5km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)32 NZD
  • Daily Internet/Wi-Fi fee10 NZD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 199
  • Room voltage220
  • Year property opened1996
Parking
  • Daily parking fee0 NZD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Rotorua Lakeside from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.2
Facilities7.8
Location9.0
Room comfort and quality8.1
Service8.1
Value for money7.7
High score for Rotorua
Rating
9+ Exceptional (91)
8-9 Excellent (103)
7-8 Very Good (99)
6-7 Good (42)
<6 Below Expectation (39)
Time of the year
Mar - May (105)
Jun - Aug (96)
Sep - Nov (74)
Dec - Feb (99)

Show reviews that mention 

Showing 374 verified guest comments
12345
10.0
Exceptional
Liliana from New Zealand
Family with young children
City View Twin Room
Stayed 2 nights in January 2023

Great vibe and great facilities!!!”

We all thoroughly enjoyed our stay. The geothermal pools and heated pool all indoors was a huge bonus!! The breakfast was delicious and always replenished and fresh! Staff were friendly. The bar was very comfortable. The cocktails were well presented and prepared and tasted amazing!! Even had live music. We are coming back in Easter. Eat street was just across from the hotel and the restaurants were all really good!!

Reviewed January 07, 2023

See room deals

10.0
Exceptional
FLORAIDA from United Arab Emirates
Family with young children
City View King Room
Stayed 1 night in July 2022

Very Nice Facilities”

We love our stay here. Location is good and the spa worth of stay. But just the long wait of check in is the pain as we already came late but the room still not ready. We waited almost 2hrs. So wasted time that we could use to browse around the area.

Reviewed January 07, 2023

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10.0
Exceptional
Josephine from New Zealand
Family with young children
City View King Room
Stayed 1 night in July 2022

Exceptional”

Really enjoyed our stay. The room was nice and cosy OMG the bed was really comfy my baby had a beautiful sleep... the pool was a hit with my baby and partner and the spas were amazing... the restaurant serves an awesome buffet and the lounge bar is quite stunning and intimate...staff could be a bit more attentive but not a big issue

Reviewed July 08, 2022

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10.0
Exceptional
Elliot from Australia
Couple
City View King Room
Stayed 2 nights in September 2022

dated hotel”

The room was adequate but dated. The breakfast was good. The pool and town was thermally heated, which you smell everywhere you go. It get stuck in your clothes. The smell is not the fault of the hotel but it's not enjoyable being in the spa or pool.

Reviewed September 27, 2022

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10.0
Exceptional
Paula from New Zealand
Business traveler
City View King Room
Stayed 2 nights in July 2022

I highly recommend this hotel”

Beds are so comfortable. Staff are very friendly. The cleanliness is excellent. Such a convenient location. And you get your moneys worth. I highly recommend this hotel.

Reviewed July 31, 2022

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9.6
Exceptional
Olivia from New Zealand
Family with young children
City View Twin Room
Stayed 1 night in September 2022

Value”

Check in was easy, rooms were clean and location was good. Enjoyed the buffet breakfast and the fact that restaurants were with in walking distance. We enjoyed the indoor pools and gym too.

Reviewed September 18, 2022

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10.0
Exceptional
Logan from New Zealand
Family with young children
Lake View King Room
Stayed 1 night in September 2020

Really good”

Buffet Dinner was the highlight. At the time was $89 for 2 adults and 2 children which seems very reasonable. Room was great too, Very comfortable room and bed. Very quiet too

Reviewed September 29, 2020

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10.0
Exceptional
Andy from Australia
Solo traveler
City View Twin Room
Stayed 3 nights in January 2022

Beautiful Accom ”

Location and breakfast amazing. Rooms also very nice

Reviewed October 12, 2022

See room deals

10.0
Exceptional
Mohammed from New Zealand
Family with young children
City View Twin Room
Stayed 1 night in January 2022

service”

such a loving bunch of workers...from customer service help desk to room service...truly love my stay here and will definitely recommend others aswell.10/10

Reviewed January 03, 2022

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10.0
Exceptional
Chun from New Zealand
Family with teens
Lake View Twin Room
Stayed 3 nights in June 2022

Location location location ”

Lovely room with beautiful lake view, the breakfast was nice too.

Reviewed June 26, 2022

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10.0
Exceptional
Hap from New Zealand
Family with young children
Lake View King Room
Stayed 1 night in December 2021

Reception ”

They were all friendly and helpful. Especially the receptionist’s manager who responded and solve the problems quickly. I highly recommend this hotel.

Reviewed December 18, 2021

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9.2
Exceptional
Amanda from New Zealand
Family with teens
City View Twin Room
Stayed 3 nights in October 2021

Happy family experience ”

A great location, walking distance to restaurants etc. The breakfast was excellent and the staff very friendly and helpful. The small was smaller than we expected but the hot pools were great and the gym was a proper gym with weights and all the equipment, unlike other hotels who have just a cardio room. Our room was street side, and was quiet, comfortable beds and a decent size. A reasonably large modern hotel with lots of conference rooms, it was immaculately clean. Our 3 night's were quiet because of Auckland being in level 3, we would definitely recommend it and would definitely return without hesitation

Reviewed October 17, 2021

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10.0
Exceptional
Brad from Australia
Couple
Lake View King Room
Stayed 2 nights in June 2022

Great location ”

Easy flat walking to restaurants and parklands :)

Reviewed June 29, 2022

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9.6
Exceptional
Wenyi from New Zealand
Couple
Lake View Twin Room
Stayed 2 nights in July 2020

Super friendly staff and great location ”

The staff there are super friendly. They also have pools and gyms available. Only downside we faced was the ventilation. There’s no window that could be opened in our double queen bed room. It was so hot and dry at night even when we turned down/off the aircon at night.

Reviewed July 11, 2020

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10.0
Exceptional
Christina from New Zealand
Family with young children
Lake View Twin Room
Stayed 2 nights in June 2022

Exceptional”

We had a pleasant stay

Reviewed June 27, 2022

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10.0
Exceptional
John from New Zealand
Couple
City View Twin Room
Stayed 2 nights in May 2022

Exceptional”

For us, its a home away from home.

Reviewed May 04, 2022

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9.2
Exceptional
John from New Zealand
Family with young children
City View Twin Room
Stayed 1 night in December 2021

Best and affordable place you can stay”

My family went to stay here for a night and had a good experience with them. The location, ambiance, and the rooms were just right for us. The price is affordable enough knowing the availability and demand during this time.

Reviewed December 31, 2021

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10.0
Exceptional
Sarah from New Zealand
Family with young children
City View Twin Room
Stayed 2 nights in April 2022

amazing ”

Everything waking distance

Reviewed April 03, 2022

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8.8
Excellent
Jamel from New Zealand
Couple
Lake View King Room
Stayed 1 night in May 2022

A must to stay in”

Tripple your family fun by staying there, beautiful lake views, great breakfast, indoor pool and very close to the lake and restaurants. Only downside was the very long wait at check in

Reviewed December 16, 2022

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9.2
Exceptional
Paul from New Zealand
Family with young children
City View Twin Room
Stayed 3 nights in July 2020

Pricey, but great facilities”

I got a great deal including breakfast for my stay, so I have to admit I normally couldn't afford to stay here! However, the pool, gym and dining facilities were excellent. I had no reason to go out! The staff were very helpful and friendly too.

Reviewed August 10, 2020

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