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Novotel Rotorua Lakeside
Novotel Rotorua Lakeside
Novotel Rotorua Lakeside
Novotel Rotorua Lakeside
Novotel Rotorua Lakeside
Novotel Rotorua Lakeside
Novotel Rotorua Lakeside

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8.2

Excellent

3,411 reviews

3,411 reviews

Breakfast10
Housekeeping8
View6
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Matariki Cultural Centre

80 m

Eat Street

120 m

Rotorua Lakefront

260 m

Rotorua Soundshell

270 m

Cottage Flair

290 m

Popular landmarks
Kuirau Park

590 m

Tamaki Maori Village

660 m

Rotorua Museum of Art & History

780 m

Te Puia

3.5 km

Rainbow Springs Kiwi Wildlife Park

3.8 km

Closest landmarks
Lakes Care Dental Centre

300 m

Lakes Care Pharmacy

300 m

Lakes Care Medical Centre

320 m

Rotorua High Court, District Court and Family Court

330 m

Rotorua Hospital

350 m

Novotel Rotorua Lakeside

Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand, 3215 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rotorua City Center part of Rotorua, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lake Rotorua. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

570 meters to Ohinemutu

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.8
Distance to city center0.5km
Location rating9.0
Nearest airportRotorua Regional Airport (ROT)
Distance to airport6.3 km

Rooms available at Novotel Rotorua Lakeside

Excellent
Room comfort & quality

8.1

City View Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Lake View King Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Lake View Twin Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
City View King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Partial lake view
  • 1 king bed
Enter dates to see prices
Two Queen Room with City View
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Two Queen Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Guest Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Superior Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Junior King Suite with Lake View
...
  • Room size: 41 m²/441 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Novotel Rotorua Lakeside have a hot tub?

A hot tub is one of the facilities available at Novotel Rotorua Lakeside Hotel.

What time is check-in and check-out at Novotel Rotorua Lakeside?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Rotorua Lakeside?

A stay at Novotel Rotorua Lakeside also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Rotorua Lakeside has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Rotorua with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Novotel Rotorua Lakeside?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Rotorua Lakeside. Adults can enjoy breakfast offered with an additional charge of 32 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Novotel Rotorua Lakeside?

Restaurants including Picnic Cafe, Meatery Rotorua and Ambrosia Restaurant & Bar are popular in Novotel Rotorua Lakeside’s neighborhood which is known as Rotorua City Center.

What popular shopping places are close to Novotel Rotorua Lakeside?

Shopping options in Novotel Rotorua Lakeside’s Rotorua City Center neighborhood include Cottage Flair, Rotorua Night Market and Maori Made.

What are popular attractions near Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside’s location in the Rotorua City Center neighborhood makes it close to famous attractions including Tamaki Maori Village, Te Puia and Rotorua Museum of Art & History.

What popular natural sightseeing spots are close to Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside’s nearby natural sights include Whakarewarewa Forest, Waimangu Volcanic Valley and Whagapīpiro / Rachel-Spring located in the same Rotorua City Center area.

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Explore the neighborhood

What people love about Novotel Rotorua Lakeside

  • 10

    Exceptional
    Breakfast

    "The breakfast was good."

    Elliot

    |

    September 27, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Check in was easy, rooms were clean and location was good."

    Olivia

    |

    September 18, 2022

  • 10

    Exceptional

    "Beds are so comfortable."

    Paula

    |

    July 30, 2022

Overall rating:

8.2

Excellent
3,411 reviews
Cleanliness
8.4
Facilities
8.0
Location
9.0
Read all reviews >
What travelers say they love:
Nice location, friendly staff, good restaurant and bar.
Shyju from New Zealand
Family with young children
More about Novotel Rotorua Lakeside

More about Novotel Rotorua Lakeside

Novotel Rotorua Lakeside

Treat yourself to a relaxing stay and all that Rotorua has to offer with a stay at Novotel Rotorua Lakeside.
The superior services and facilities offered at Novotel Rotorua Lakeside will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Rotorua can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Novotel Rotorua Lakeside. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Novotel Rotorua Lakeside. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Novotel Rotorua Lakeside offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Rotorua Lakeside, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Novotel Rotorua Lakeside can arrange to have groceries delivered to your doorstep.
Novotel Rotorua Lakeside promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the hot tub. The many offerings at Novotel Rotorua Lakeside ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Rotorua, take some time to venture outside of Novotel Rotorua Lakeside. You're sure to want to visit Tamaki Maori Village located 660 m away, among the most sought-after photographs for anyone visiting Rotorua.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Housekeeping

30 mentions

Breakfast

17 mentions

Internet

14 mentions

Swimming Pool

12 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Spanish
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary spa access
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private pool
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Atlas Cafe & Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Lake End Tutanekai Street, Rotorua City Center, Rotorua, New Zealand, 3215
Exceptional
Location

9

Airports

  • Rotorua Regional Airport (ROT)
    6.3 km
  • Tauranga Airport (TRG)
    51.5 km

Hospital or clinic

  • Lakes Care Dental Centre
    300 m

Convenience store

  • Arawa Superette
    280 m

Cash withdrawal

  • ATM
    270 m
What's nearby

Popular landmarks

  • Kuirau Park
    590 m
  • Tamaki Maori Village
    660 m
  • Rotorua Museum of Art & History
    780 m
  • Te Puia
    3.5 km
  • Rainbow Springs Kiwi Wildlife Park
    3.8 km
  • Lake Rotorua
    6.6 km
  • Government Gardens
    7.1 km
  • Whakarewarewa Forest
    8.8 km
  • Waikite Valley Thermal Pools
    22.1 km
  • Wai-o-tapu Thermal Wonderland
    26.7 km

Nearby landmarks

  • Matariki Cultural Centre
    80 m
  • Eat Street
    120 m
  • Rotorua Lakefront
    260 m
  • Rotorua Soundshell
    270 m
  • Cottage Flair
    290 m
  • Lakes Care Dental Centre
    300 m
  • Lakes Care Pharmacy
    300 m
  • Volcanic Air
    310 m
  • Lakes Care Medical Centre
    320 m
  • Rotorua High Court, District Court and Family Court
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All credit card transactions will incur a 2% surcharge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until23:00

Getting around

  • Airport transfer fee50 NZD
  • Distance from city center0.5km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)32 NZD
  • Daily Internet/Wi-Fi fee10 NZD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 199
  • Room voltage220
  • Year property opened1996

Parking

  • Daily parking fee0 NZD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Rotorua Lakeside from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.0
Location9.0
Room comfort and quality8.1
Service8.2
Value for money7.8
High score for Rotorua
Rating
9+ Exceptional (85)
8-9 Excellent (95)
7-8 Very Good (96)
6-7 Good (39)
<6 Below Expectation (29)
Time of the year
Mar - May (94)
Jun - Aug (89)
Sep - Nov (70)
Dec - Feb (91)
All guests (444)
All room types
All languages

Show reviews that mention 

Showing 344 verified guest comments
12345
10.0
Exceptional
Josephine from New Zealand
Family with young children
City View King Room
Stayed 1 night in July 2022

Exceptional”

Really enjoyed our stay. The room was nice and cosy OMG the bed was really comfy my baby had a beautiful sleep... the pool was a hit with my baby and partner and the spas were amazing... the restaurant serves an awesome buffet and the lounge bar is quite stunning and intimate...staff could be a bit more attentive but not a big issue

Reviewed July 08, 2022

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10.0
Exceptional
Logan from New Zealand
Family with young children
Lake View King Room
Stayed 1 night in September 2020

Really good”

Buffet Dinner was the highlight. At the time was $89 for 2 adults and 2 children which seems very reasonable. Room was great too, Very comfortable room and bed. Very quiet too

Reviewed September 29, 2020

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9.6
Exceptional
matthew from United States
Couple
City View Twin Room
Stayed 1 night in December 2018

great find under pressure”

My wife and I got this hotel last minute in the busy season--what a find! They have a stellar location on the lake, are a 5 minute drive to the Catholic Church, a 2 minute walk to the restaurant area, they have geothermal spas at the hotel, the bed is VERY comfortable, staff was extremely polite and accommodating--super place all around! Oh, and it is within a 30 minute drive of most every activity in the area.

Reviewed January 05, 2019

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9.6
Exceptional
JINHEE from South Korea
Family with teens
Lake View Twin Room
Stayed 1 night in September 2019

Great location”

Novotel Hotel will always satisfy you. Great location You can see the wonderful sunset by the lake and it's great for a walk. The room is spacious and comfortable. The beds are fluffy and allow you to sleep very well.

Reviewed December 16, 2019

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10.0
Exceptional
Mohammed from New Zealand
Family with young children
City View Twin Room
Stayed 1 night in January 2022

service”

such a loving bunch of workers...from customer service help desk to room service...truly love my stay here and will definitely recommend others aswell.10/10

Reviewed January 03, 2022

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9.2
Exceptional
Andreas from Austria
Family with teens
City View Twin Room
Stayed 2 nights in July 2019

Lovel staff”

We were travelling to Rotorua for two nights with two school kids and the hotel was fabulous. Clean room with two comfortable beds. Only trouble was a thin wall to the room next door, where some American youngsters seemed to have a good laugh till midnight. But they were friendly and left for the lobby area when I (politely) asked them to shut up. Staff was great. Breakfast absolutely delicious with everything from continental to Asian and Indian. Kids loved the juice maker the most. Quite a treat. Free parking, free use of thermal pool. We will be back!

Reviewed July 21, 2019

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9.2
Exceptional
Amanda from New Zealand
Family with teens
City View Twin Room
Stayed 3 nights in October 2021

Happy family experience ”

A great location, walking distance to restaurants etc. The breakfast was excellent and the staff very friendly and helpful. The small was smaller than we expected but the hot pools were great and the gym was a proper gym with weights and all the equipment, unlike other hotels who have just a cardio room. Our room was street side, and was quiet, comfortable beds and a decent size. A reasonably large modern hotel with lots of conference rooms, it was immaculately clean. Our 3 night's were quiet because of Auckland being in level 3, we would definitely recommend it and would definitely return without hesitation

Reviewed October 17, 2021

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10.0
Exceptional
Hap from New Zealand
Family with young children
Lake View King Room
Stayed 1 night in December 2021

Reception ”

They were all friendly and helpful. Especially the receptionist’s manager who responded and solve the problems quickly. I highly recommend this hotel.

Reviewed December 18, 2021

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9.6
Exceptional
Wenyi from New Zealand
Couple
Lake View Twin Room
Stayed 2 nights in July 2020

Super friendly staff and great location ”

The staff there are super friendly. They also have pools and gyms available. Only downside we faced was the ventilation. There’s no window that could be opened in our double queen bed room. It was so hot and dry at night even when we turned down/off the aircon at night.

Reviewed July 11, 2020

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10.0
Exceptional
Chun from New Zealand
Family with teens
Lake View Twin Room
Stayed 3 nights in June 2022

Location location location ”

Lovely room with beautiful lake view, the breakfast was nice too.

Reviewed June 26, 2022

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10.0
Exceptional
Brad from Australia
Couple
Lake View King Room
Stayed 2 nights in June 2022

Great location ”

Easy flat walking to restaurants and parklands :)

Reviewed June 29, 2022

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9.2
Exceptional
Paul from New Zealand
Family with young children
City View Twin Room
Stayed 3 nights in July 2020

Pricey, but great facilities”

I got a great deal including breakfast for my stay, so I have to admit I normally couldn't afford to stay here! However, the pool, gym and dining facilities were excellent. I had no reason to go out! The staff were very helpful and friendly too.

Reviewed August 10, 2020

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9.2
Exceptional
John from New Zealand
Family with young children
City View Twin Room
Stayed 1 night in December 2021

Best and affordable place you can stay”

My family went to stay here for a night and had a good experience with them. The location, ambiance, and the rooms were just right for us. The price is affordable enough knowing the availability and demand during this time.

Reviewed December 31, 2021

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9.6
Exceptional
donald from Australia
Group
City View Twin Room
Stayed 2 nights in June 2020

A great getaway ”

Trip away for the weekend was great thanks to the Novotel

Reviewed June 08, 2020

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10.0
Exceptional
John from New Zealand
Couple
City View Twin Room
Stayed 2 nights in May 2022

Exceptional”

For us, its a home away from home.

Reviewed May 04, 2022

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8.8
Excellent
Mark from United States
Couple
City View King Room
Stayed 3 nights in March 2020

Nice hotel in a great location! We loved the geothermal baths!”

This hotel is modern and clean, and in an excellent location. There are plenty of bars, restaurants, and shopping in easy walking distance. Our room was pretty “standard” but clean, and our bed was comfortable. We especially enjoyed the heated pool, hot tub, and geothermal baths! We would definitely stay here again

Reviewed March 26, 2020

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10.0
Exceptional
Sarah from New Zealand
Family with young children
City View Twin Room
Stayed 2 nights in April 2022

amazing ”

Everything waking distance

Reviewed April 03, 2022

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10.0
Exceptional
Christina from New Zealand
Family with young children
Lake View Twin Room
Stayed 2 nights in June 2022

Exceptional”

We had a pleasant stay

Reviewed June 27, 2022

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8.8
Excellent
Nick from New Zealand
Family with young children
City View King Room
Stayed 3 nights in August 2020

Rotorua retreat”

We found the Novotel clean and comfortable, with great staff. The pool was very well used, as were the hot pools. Being so central to very good eateries, meant good food, at minimal walking. Our 3yr loved it

Reviewed August 06, 2020

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10.0
Exceptional
Barry from New Zealand
Couple
City View King Room
Stayed 1 night in January 2022

Exceptional”

Awesome,pleasant,and very helpful

Reviewed January 23, 2022

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