Sm Residence Pasteur

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

11, Jl. Babakan Jeruk Indah I No.11, Sukagalih, Sukajadi, Bandung, Sukajadi, Bandung, Indonesia, 40163

Facilities

Golf course (within 3 km)

Smoke-free property

Security [24-hour]

English

Korean

Japanese

Indonesian

Chinese [Mandarin]

About us

Conveniently situated in the Sukajadi part of Bandung, this property puts you close to attractions and interesting dining options.
Your dates are popular among travelersPopular destination! Properties in Bandung are being booked every minute!
Value for money 8.7
Service 8.6
Cleanliness 8.5
Location 8.2

Based on 175 verified reviews

Value for money

8.7

Service

8.6

Cleanliness

8.5

Location

8.2

Facilities

8.1

Room comfort and qua...

7.6

See map

8.2Excellent

Location rating score

Excellent location - 1.49 kilometers from city center
Excellent for walking
More details on walking
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There are 37 places in walking distance!

Walkable places
Premier
190 m
Tujuh Sebelas
240 m
Universitas Maranatha
400 m
Circle K Surya Sumantri
400 m
Griya Setrasari
430 m
Popular landmarks
Paris Van Java
1.5 km
Rumah Mode Factory Outlet
1.9 km
Gedung Sate
4.4 km
Geology Museum
4.5 km
Braga Street
4.6 km
Closest landmarks
Rumah Sakit Gigi dan Mulut Maranatha
280 m
Duta Kartini
410 m
Morning Glory Coffee Estate
570 m
Al Murabbi Park
610 m
Micasa
620 m

Good to know

Value for money8.7
Distance to city center2 km
Location rating8.2
Nearest airportKertajati Intl Airport (KJT)
Distance to airport68.7 km

Rooms available at Sm Residence Pasteur

Very good
Room comfort & quality

7.6

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Based on 175 reviews from verified travelers

Deluxe Double Room
...
  • Room size: 10 m²/108 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Double Suite
...
  • Room size: 10 m²/108 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Suite Family
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
Family Suite
...
  • Room size: 13 m²/140 ft²
  • 1 double bed
  • 1 double bed
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No Parking - Walkie Only
...
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Standard Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
No AC Room
...
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Standard Single Room
...
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

While lodging at Sm Residence Pasteur, enjoy your early morning or evening stroll at nearby park which include Al Murabbi Park, Lapangan RW 11, and Taman Bermain RW 11.

Sm Residence Pasteur can converse in 11 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Past couple travelers that have stayed at this property have given Sm Residence Pasteur an average rating of 8.3. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Sm Residence Pasteur an average rating of 8.5. You can look up more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Andir Train Station, 2583.54 m away from Sm Residence Pasteur.

Shopping options in Sm Residence Pasteur’s Sukajadi neighborhood features Paris Van Java, Rumah Mode Factory Outlet, and Cihampelas Walk.

The nearest airport to Sm Residence Pasteur is Kertajati Intl Airport, 69.0 km away.

Customers can enjoy breakfast offered with an additional charge of 700000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Sm Residence Pasteur

More about Sm Residence Pasteur

Experience Comfort and Convenience at Sm Residence Pasteur

Welcome to Sm Residence Pasteur, a charming 2-star hotel located in the vibrant city of Bandung, Indonesia. With its prime location, comfortable accommodations, and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. At Sm Residence Pasteur, guests can choose from 15 well-appointed rooms that are designed with your comfort in mind. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Whether you're traveling alone or with a companion, you'll find everything you need for a relaxing and enjoyable experience. Conveniently situated just 10 minutes away from the airport, Sm Residence Pasteur offers easy access to the city's main attractions. The hotel's close proximity to the airport makes it an ideal choice for travelers who value convenience and efficiency. Additionally, the hotel is located just 2 kilometers away from the city center, allowing guests to explore the vibrant streets of Bandung with ease. Check-in at Sm Residence Pasteur begins at 02:00 PM, allowing you to settle in and start your adventure in Bandung. The friendly and attentive staff will be there to welcome you and assist you with any inquiries or requests you may have. The check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely morning before bidding farewell to this cozy hotel. Please note that Sm Residence Pasteur has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for more information regarding the child policy and any additional fees that may apply. Book your stay at Sm Residence Pasteur today and experience comfort, convenience, and warm hospitality in the heart of Bandung.

Unwind and Enjoy at Sm Residence Pasteur's Entertainment Facilities

At Sm Residence Pasteur, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of top-notch entertainment facilities to ensure that your time with us is filled with fun and enjoyment. Nestled amidst lush greenery, our hotel boasts a beautiful garden where you can take a leisurely stroll or simply sit back and soak in the serene ambiance. Whether you're an avid nature lover or simply seeking a tranquil spot to unwind, our garden provides the perfect setting for relaxation. In addition to our garden, we also have a shared lounge area equipped with a TV. This cozy space is the ideal spot to catch up on your favorite shows or cheer for your favorite sports team. Gather with fellow guests and engage in lively conversations, or simply kick back and enjoy some quality downtime. At Sm Residence Pasteur, we believe that entertainment is an essential part of your stay. So, come and indulge in our fantastic entertainment facilities, and let us make your time with us truly memorable.

Convenience at Your Fingertips: Sm Residence Pasteur's Exceptional Facilities

At Sm Residence Pasteur, your comfort and convenience are our top priorities. With a range of exceptional facilities, we ensure that your stay in Bandung, Indonesia is nothing short of extraordinary. Stay connected with our complimentary Wi-Fi in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, our high-speed internet will keep you connected throughout your stay. Our daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind without any worries. With Sm Residence Pasteur's convenience facilities, you can truly make the most of your time in Bandung. Book your stay with us today and experience the utmost comfort and convenience.

Convenient Transport Facilities at Sm Residence Pasteur

At Sm Residence Pasteur, we understand the importance of hassle-free transportation during your stay in Bandung, Indonesia. That's why we offer a range of convenient transport facilities to ensure your comfort and convenience. One of the services we provide is a ticket service, allowing you to easily book tickets for various attractions and activities in and around Bandung. Whether you're interested in visiting the stunning Tangkuban Perahu volcano or exploring the vibrant shopping streets of Jalan Riau, our ticket service will help you make the most of your time in the city. In addition to our ticket service, we also offer self-parking facilities for guests who prefer to drive. With our secure and spacious parking area, you can rest assured that your vehicle will be well taken care of throughout your stay. Our friendly staff will be happy to assist you with any parking needs or inquiries you may have. At Sm Residence Pasteur, we strive to provide a seamless and enjoyable experience for our guests. With our convenient transport facilities, you can explore Bandung with ease, knowing that your transportation needs are well taken care of.

Comfort and Convenience in Every Room

At Sm Residence Pasteur, we understand the importance of providing our guests with the utmost comfort and convenience during their stay. That's why each of our well-appointed rooms is equipped with a range of modern amenities to ensure a truly enjoyable experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat of Bandung. Sit back and relax as you catch up on your favorite shows on the television, offering a wide selection of channels to cater to every taste. For those seeking a breath of fresh air, our rooms feature a balcony or terrace, allowing you to take in the stunning views of the surrounding cityscape. Stay entertained and connected with the satellite/cable TV, offering a variety of channels to suit your preferences. Whether you're traveling for business or pleasure, our room facilities at Sm Residence Pasteur are designed to ensure your comfort and convenience throughout your stay.

Indulge in Exquisite Dining at Sm Residence Pasteur

At Sm Residence Pasteur, guests can look forward to a delightful culinary experience with a range of dining facilities to choose from. The hotel offers an on-site restaurant that serves a delectable array of local and international dishes. Start your day with a sumptuous breakfast buffet, featuring a variety of freshly baked pastries, tropical fruits, and hot beverages. For lunch and dinner, guests can savor mouthwatering specialties prepared by skilled chefs, showcasing the vibrant flavors of Indonesian cuisine. The restaurant also offers a la carte options for those seeking a personalized dining experience. In addition to the restaurant, Sm Residence Pasteur also boasts a cozy café where guests can relax and unwind with a cup of freshly brewed coffee or a refreshing beverage. The café offers a selection of light snacks and pastries, perfect for a quick bite or a leisurely afternoon treat. Whether you're in the mood for a hearty meal or a light snack, the dining facilities at Sm Residence Pasteur are sure to satisfy your cravings and leave you wanting more. With impeccable service and a warm ambiance, dining at Sm Residence Pasteur is an experience not to be missed during your stay.

Comfortable and Stylish Rooms at Sm Residence Pasteur

Experience comfort and style at Sm Residence Pasteur with their range of well-appointed rooms. Choose from the 1 Queen Bed Deluxe Non-smoking room, offering a spacious 10 square meters of space with 1 Double Bed and 1 Queen Bed. For a cozy and inviting stay, the 1 Queen Bed Standard Non-smoking room is perfect, with 9 square meters of space and a comfortable Double Bed. With these room options, guests can find the perfect accommodation to suit their needs and preferences.

Discover the Vibrant Neighborhood of Sukajadi in Bandung

Nestled in the heart of Bandung, Indonesia, Sukajadi is a vibrant neighborhood that offers a perfect blend of modernity and tradition. With its strategic location and easy access to various attractions, Sukajadi is an ideal choice for travelers seeking a memorable stay in Bandung. One of the highlights of Sukajadi is its proximity to Jalan Riau, a bustling street known for its trendy fashion boutiques and factory outlets. Shopaholics will be delighted to explore the numerous stores offering a wide range of clothing, shoes, and accessories at affordable prices. After a day of retail therapy, visitors can unwind at one of the many cafes or restaurants scattered along the street, serving delicious local and international cuisines. Sukajadi is also home to several renowned landmarks, such as the Bandung Geological Museum and the Bandung Institute of Technology. History enthusiasts can delve into the fascinating world of geology and discover the rich geological heritage of Bandung at the museum. Meanwhile, art lovers can visit the Bandung Institute of Technology, where they can admire the impressive collection of contemporary artworks created by talented students and renowned artists.

Convenient Transportation from the Airport to Sm Residence Pasteur

Sm Residence Pasteur, located in the vibrant Sukajadi neighborhood of Bandung, Indonesia, offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few options available. The nearest airport to Sm Residence Pasteur is Husein Sastranegara International Airport, located just 5 kilometers away. From the airport, guests can easily take a taxi or book a ride-hailing service to reach the hotel. The journey takes around 15 minutes, depending on the traffic conditions. For those arriving at Bandung's other major airport, Kertajati International Airport, located approximately 100 kilometers away, there are several transportation options available. Guests can choose to take a direct taxi from the airport, which takes around 2.5 hours, or they can opt for a more affordable option by taking a shuttle bus to Bandung city center and then proceed to Sm Residence Pasteur by taxi or ride-hailing service. No matter which airport you arrive at, reaching Sm Residence Pasteur is a breeze. The hotel's strategic location in Sukajadi makes it easily accessible, allowing guests to start their Bandung adventure without any hassle.

Explore the Vibrant Surroundings of Sm Residence Pasteur

Immerse yourself in the vibrant surroundings of Sm Residence Pasteur, located in Bandung, Indonesia. This charming hotel is conveniently situated near a variety of landmarks and attractions, ensuring that guests have plenty to explore during their stay. One of the nearby landmarks worth visiting is the NuArt Sculpture Park, a unique outdoor art gallery that showcases a stunning collection of contemporary sculptures. Take a leisurely stroll through the park and admire the intricate designs and creativity of the artworks on display. For those interested in local culture and history, a visit to Rumah Bersalin Muhammadiyah is a must. This historical building serves as a maternity clinic and also houses a museum that offers insights into the healthcare practices of the past. If you're in the mood for some shopping, Hero Setrasari Mall is just a stone's throw away from the hotel. This bustling mall offers a wide range of shops, from fashion boutiques to electronics stores, ensuring that you can find everything you need under one roof. For a taste of local cuisine, head over to Egioto.com, a popular restaurant known for its delicious Indonesian dishes. Nature lovers will appreciate the proximity of Al Murabbi Park, a serene green space perfect for a relaxing picnic or a leisurely walk. Sentosa Hospital and Puskesmas Sarijadi are also nearby, providing peace of mind for travelers in case of any medical needs. For those seeking a vibrant nightlife scene, Mansion Club offers a lively atmosphere and a variety of entertainment options. For a unique experience, consider visiting Lactasari Dairy Farm, where you can learn about the dairy production process and even try your hand at milking cows. Lastly, don't miss out on a visit to taman PVJ, a beautifully landscaped garden that offers a tranquil escape from the bustling city. With its prime location near these landmarks and attractions, Sm Residence Pasteur is the perfect base for exploring the vibrant city of Bandung. Whether you're interested in art, culture, shopping, or simply enjoying the natural beauty of the area, there is something for everyone just moments away from the hotel.

A Gastronomic Delight: A Variety of Dining Options Near Sm Residence Pasteur

Located in the vibrant city of Bandung, Sm Residence Pasteur offers a convenient location for food enthusiasts. With a plethora of dining options just a stone's throw away from the hotel, guests are spoilt for choice. Indulge in the exquisite flavors of Japanese cuisine at Sushi Hiro Paris Van Java, or savor the authentic taste of Indonesian dishes at Jiganasuki and Tjendana Bistro. For those craving a juicy steak or a mouthwatering burger, Waroeng Steak and Shake Sutami Bandung is the perfect spot. Sha-Waregna and Pizza e Birra are ideal for those looking for a laid-back atmosphere and delicious Italian fare. Master Kalkun | Roasted Turkey & BBQs offers a unique dining experience with their specialty roasted turkey dishes. Buburyam z-resto, Mie Bakso & Mie Ayam Pak Kawit, and Martabak Pizza Orins are also nearby, providing a diverse range of culinary delights. Whether you're in the mood for international cuisine or local delicacies, the surrounding restaurants near Sm Residence Pasteur will surely satisfy your taste buds.

Shop 'til you drop at Paris Van Java Mall

Located just a stone's throw away from Sm Residence Pasteur, Paris Van Java Mall is a shopper's paradise that offers a wide array of retail therapy options. With its European-inspired architecture and lush greenery, this upscale shopping complex provides a unique and charming shopping experience. Explore the mall's endless corridors filled with a mix of local and international brands, from high-end fashion boutiques to trendy streetwear stores. Indulge in a shopping spree as you browse through the latest fashion trends, stylish accessories, and luxury goods. After a day of shopping, take a break and recharge at one of the mall's many cafes and restaurants, offering a variety of cuisines to satisfy your cravings. Whether you're looking for a fashion statement piece or simply want to enjoy a leisurely shopping experience, Paris Van Java Mall has it all.

Great Stay with Helpful Staff and Good Services

Sm Residence Pasteur in Bandung offers a great place to stay with its helpful and friendly staff. The receptionist and staff are known for their exceptional service, always ready to assist guests with any requests or inquiries. The hotel is praised for its cleanliness and comfort, providing a relaxing and enjoyable experience for guests. The check-in and check-out process is fast and efficient, ensuring a hassle-free stay. With its budget-friendly rates, Sm Residence Pasteur is highly recommended for those looking for a value-for-money hotel in Bandung.

A Delightful Stay at Sm Residence Pasteur

With its consistently high ratings across various categories, Sm Residence Pasteur in Bandung, Indonesia is a hotel that truly stands out. Guests have expressed their satisfaction with the overall experience, leaving positive reviews and ratings that reflect the hotel's commitment to excellence. One of the standout aspects of Sm Residence Pasteur is its exceptional value for money. Guests have praised the hotel for its affordable rates without compromising on quality. With an impressive rating of 8.7 for value, visitors can enjoy a comfortable and enjoyable stay without breaking the bank. From the moment you step into the hotel, you'll be greeted with warm hospitality and a range of amenities that make your stay worthwhile. The hotel's facilities have also received high praise, with a rating of 8.1. Guests have appreciated the well-maintained and modern facilities that cater to their needs. Whether you're looking to relax by the pool, work out at the fitness center, or enjoy a delicious meal at the on-site restaurant, Sm Residence Pasteur has you covered. The hotel's dedication to providing top-notch facilities ensures that guests have everything they need for a memorable stay. Furthermore, cleanliness is a top priority at Sm Residence Pasteur, evident from its rating of 8.4. Guests have consistently mentioned the hotel's impeccable cleanliness, noting that the rooms and common areas are spotless. This attention to detail creates a comfortable and hygienic environment, allowing guests to fully unwind and enjoy their stay. In addition to these impressive ratings, Sm Residence Pasteur also scores well in other categories, such as location, staff performance, and comfort. With an 8.2 rating for location, guests find the hotel conveniently situated, making it easy to explore the vibrant city of Bandung. The staff at Sm Residence Pasteur has been commended for their friendly and attentive service, earning a rating of 8.6 for staff performance. Finally, the level of comfort provided by the hotel has been rated at 7.6, ensuring that guests can relax and recharge after a day of exploring. Overall, Sm Residence Pasteur is a hotel that consistently exceeds expectations. With its excellent value for money, well-maintained facilities, and commitment to cleanliness, it's no wonder that guests rave about their experiences. Whether you're traveling for business or pleasure, Sm Residence Pasteur offers a delightful stay that will leave you wanting to return.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
Services and conveniences
  • Elevator unavailable
  • Smoke-free property
  • Smoking area unavailable
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Pets allowed unavailable
  • Security [24-hour]

Location

11, Jl. Babakan Jeruk Indah I No.11, Sukagalih, Sukajadi, Bandung, Sukajadi, Bandung, Indonesia, 40163

Excellent8.2

Location

Airports
  • Kertajati Intl Airport (KJT)
    68.7 km
  • Halim Perdanakusuma International Airport (HLP)
    103.4 km 2.3 hour drive
Public transportation
  • Andir Train Station
    2.6 km
  • Cimindi Station
    2.8 km
Hospital or clinic
  • Rumah Sakit Gigi dan Mulut Maranatha
    280 m
Shopping
  • Rumah Mode Factory Outlet
    1.9 km
Convenience store
  • Indomaret
    150 m 1 min drive
Cash withdrawal
  • ATM
    230 m 3 min walk

What's nearby

Popular landmarks
  • Paris Van Java
    1.5 km
  • Rumah Mode Factory Outlet
    1.9 km
  • Gedung Sate
    4.4 km
  • Geology Museum
    4.5 km
  • Braga Street
    4.6 km
  • Bandung Grand Mosque
    4.7 km
  • Trans Studio Bandung
    7.4 km
  • Dusun Bambu Family Leisure Park
    10.7 km
  • Sari Ater Hot Spring
    18.1 km
  • Ciater natural hot spring
    18.4 km
Nearby landmarks
  • Premier
    190 m
  • Tujuh Sebelas
    240 m
  • Rumah Sakit Gigi dan Mulut Maranatha
    280 m
  • Universitas Maranatha
    400 m
  • Circle K Surya Sumantri
    400 m
  • Duta Kartini
    410 m
  • Griya Setrasari
    430 m
  • Bandung Trade Centre
    450 m
  • Hero Setrasari Mall
    480 m
  • Morning Glory Coffee Estate
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 5 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until10:00
  • Reception open until20:15
  • Check-out from07:30
  • Check-in until20:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)10
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)700000 IDR
The property
  • Room voltage220
  • Non-smoking rooms/floorsno

Reviews of Sm Residence Pasteur from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3
  • Value for money score 8.7 out of 10 and is a high score in Bandung
    Value for money8.7
  • Service score 8.6 out of 10 and is a high score in Bandung
    Service8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Bandung
    Cleanliness8.5
  • Location score 8.2 out of 10 and is a high score in Bandung
    Location8.2
  • Facilities score 8.1 out of 10 and is a high score in Bandung
    Facilities8.1
  • Room comfort and quality score 7.6 out of 10 and is a high score in Bandung
    Room comfort and quality7.6
High score for Bandung

Rating

9+ Exceptional (35)
8-9 Excellent (19)
7-8 Very Good (16)
6-7 Good (8)
<6 Below Expectation (16)
Guest Type
Room Type
Language
Showing 94 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Jane from Indonesia
    Solo traveler
    Stayed 1 night in December 2019

    “Its my first time, very recommended. The facilities and the cost are worth it. ”

    They give you tea/coffee for free, if you ask them.

    Reviewed December 23, 2019

    Great to hear this, Jane! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

    Responded December 23, 2019
    Sm Residence Pasteur
  2. 9.2
    Exceptional
    Nesha from Indonesia
    Couple
    No AC Room
    Stayed 1 night in August 2019

    “Thank you Oyo”

    Thanks Oyo

    Reviewed September 01, 2019

    Charmed to see you loved our services, Nesha! Have a pleasant day ahead :) Regards, Cheshta

    Responded September 02, 2019
    Sm Residence Pasteur
  3. 10.0
    Exceptional
    Achmad from Indonesia
    Business traveler
    No Parking - Walkie Only
    Stayed 1 night in August 2019

    “Good place”

    Over all oke nih tempatnya, nextime psti ksini lg 👍

    Reviewed August 18, 2019

    Hai, Achmad! Senang melihat Anda menyukai layanan kami. Biarkan cinta ini tetap datang :) Salam, Cheshta

    Responded August 19, 2019
    Sm Residence Pasteur
  4. 10.0
    Exceptional
    Andi from Australia
    Couple
    Stayed 1 night in June 2019

    “Great place to stay near Pasteur”

    This hotel has a great place to stay for a while in Bandung, the receptionist and staff are very helpful. The room is clean and comfort, feels so homy. Not far from exit toll Pasteur and business center. Recomended place.

    Reviewed July 04, 2019

    Thanks for such a lovely review, Andi ! We’ll strive to keep up with your expectations always. Regards, Winisha

    Responded July 04, 2019
    Sm Residence Pasteur
  5. 8.4
    Excellent
    Dessi from Indonesia
    Group
    No AC Room
    Stayed 2 nights in May 2019

    “Value for money, good place, helpful staff”

    At the first time, the property was annoyed me bcs they said thay they couldn't confirmed my booking even though Agoda and OYO has confirmed it (it was done though). Arrived at hotel at 13.28, they said that the check in time was 2pm so we need to wait 30 minutes to get the room. 2pm the roooms ready and they were kindly upgraded 1 of our rooms to deluxe type (which i think i can't see the big difference between standard and deluxe room) the f.o staff was helpful and explaining everything clearly. There was deposit IDR150.000 each rooms, even though the OYO Call Center said the deposit ONLY IDR100.000 each room. I was occupying the deluxe room which has strange smell for the AC. The standard room was more convenience in my thought (they got some hangers, in my room they didn't provide it). The location was exceptional. We never had any difficulities when booked online vehichle and we can found so many kinds of food by jusy walking distance. Overall, our stay was really good and everything was just as i expected. Thank you, SM Residence. Surely will be back if i had a chance to.

    Reviewed May 11, 2019

    Hi, Dessi! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta

    Responded May 23, 2019
    Sm Residence Pasteur
Changed to review page 1

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