OYO 485 Marcello Residence

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

F8, Jl. Siwalankerto VIII Blok F No.8, RT.000/RW.00, Dukuh Menanggal, Gayungan, Surabaya, Rungkut, Surabaya, Indonesia, 60234

Highlights

740 meters to public transportation

740 meters to public transportation - Kertomenanggal is within 740 meters

Front desk [24-hour]

Front desk [24-hour]

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Family room

Laundry

Non-smoking rooms

Daily housekeeping

Air conditioning in public area

About us

In addition to the standard of Sanitised Stays, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money 7.8
Location 7.4
Cleanliness 7.3
Facilities 7.3

Based on 154 verified reviews

Value for money

7.8

Location

7.4

Cleanliness

7.3

Facilities

7.3

Service

7.2

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Nearest transportation options

Kertomenanggal is within 0.74 km

Bungurasih Bus Station is within 1.36 km

See map

7.4Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya
2.4 km
Surabaya's Zoo
5.0 km
Surabaya Town Square
5.3 km
Bungkul Park
5.7 km
Monkasel (Submarine Monument)
7.9 km
Closest landmarks
Pasar Krempyeng gang SMKI
260 m
University Petra
300 m
Surabaya Carnival Night Market
470 m
Suroboyo Carnival Park
540 m
Kertomenanggal
740 m

Good to know

Value for money7.8
Location rating7.4
Nearest airportJuanda International Airport (SUB)
Distance to airport7.0 km

Select your room

1/18

Standard Double Room

Max 2 adults
1 double bed
Preferred by Couples
1/15

Suite Triple

14 m²/151 ft²
Max 3 adults
3 single beds

8.4

Excellent

Room comfort and quality
1/8

Triple Room

10 m²/108 ft²
Max 3 adults
3 single beds
1/3

Superior Suite

14 m²/151 ft²
Max 4 adults
1/1

Superior Suite

14 m²/151 ft²
Max 4 adults
3 single beds
1/1

Superior Suite

14 m²/151 ft²
Max 4 adults
3 single beds
1/1

Indonesia Suite Triple

21 m²/226 ft²
Max 4 adults
1/1

Indonesia Standard Double

16 m²/172 ft²
Max 3 adults
1/2

Standard Double Room

Max 3 adults
1/1

Superior Suite

14 m²/151 ft²
Max 4 adults

Frequently asked questions

OYO 485 Marcello Residence has car park nearby free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At OYO 485 Marcello Residence, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

While lounging at OYO 485 Marcello Residence, enjoy your morning or evening stroll at close by park which include Taman Pelangi and Bundaran Rewwin Park.

OYO 485 Marcello Residence's most popular month where verified tourists have stayed the most is in September.

Past visitors that stayed at OYO 485 Marcello Residence have given this property a rating of 7.771 for its remarkable value for money as the major highlight for their stay.

Past solo travelers that have stayed at this property have given OYO 485 Marcello Residence an average rating of 7.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given OYO 485 Marcello Residence an average rating of 7.8. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given OYO 485 Marcello Residence an average rating of 7.8. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given OYO 485 Marcello Residence an average rating of 6.5. You can check out more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

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More about OYO 485 Marcello Residence

More about OYO 485 Marcello Residence

Unwind and Connect in the Shared Lounge/TV Area

At OYO 485 Marcello Residence, we understand the importance of relaxation and connection. That's why we offer a shared lounge/TV area where guests can unwind and socialize. Step into this inviting space and feel the cozy atmosphere envelop you. Sink into plush sofas and armchairs as you catch up on your favorite shows or engage in lively conversations with fellow travelers. The lounge is equipped with a large flat-screen TV, perfect for enjoying a movie night or cheering for your favorite sports team. Whether you're traveling solo or with friends, the shared lounge/TV area provides a welcoming environment to relax and connect with others.

Convenience at Its Finest: OYO 485 Marcello Residence's Top-notch Facilities

Immerse yourself in a world of convenience at OYO 485 Marcello Residence in Surabaya, Indonesia. This hotel boasts an array of top-notch facilities that will make your stay a breeze. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web, catch up on emails, or stream your favorite shows without any interruptions. Experience the utmost convenience with the hotel's express check-in/check-out service. Say goodbye to long queues and enjoy a seamless and hassle-free check-in and check-out process. Whether you're arriving late or leaving early, this service ensures that your time is maximized and your travel plans are uninterrupted. At OYO 485 Marcello Residence, your comfort is of utmost importance. With daily housekeeping, you can rest assured that your room will always be tidy and well-maintained. Leave the cleaning to the professionals and enjoy a hassle-free stay, allowing you to fully relax and unwind after a long day of exploring the vibrant city of Surabaya. With its unbeatable convenience facilities, OYO 485 Marcello Residence is the perfect choice for both leisure and business travelers seeking a seamless and comfortable stay in Surabaya. Book your stay today and experience convenience at its finest!

Convenient Transport Facilities at OYO 485 Marcello Residence

At OYO 485 Marcello Residence, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your comfort and convenience. One of the standout features of our hotel is the availability of self-parking. We provide a spacious and secure parking area where you can park your vehicle free of charge. This facility allows you to have peace of mind knowing that your car is safe and easily accessible whenever you need it. Whether you're traveling by car or renting one during your visit to Surabaya, our complimentary car park is a valuable amenity that sets us apart from other hotels in the area. In addition to self-parking, OYO 485 Marcello Residence is also well-connected to public transportation options. Our strategic location provides easy access to various modes of transport, including buses and taxis. Whether you're exploring the city's vibrant attractions or heading to a business meeting, you can rely on the convenience of public transportation just steps away from our hotel. So leave the worries of navigating unfamiliar roads behind and let our transport facilities enhance your stay at OYO 485 Marcello Residence.

Indulge in Delicious Cuisine at OYO 485 Marcello Residence's Dining Facilities

At OYO 485 Marcello Residence, guests can experience a delightful culinary journey without even leaving the hotel premises. The hotel boasts an on-site restaurant that offers a wide range of delectable dishes to satisfy every palate. Whether you're craving local Indonesian cuisine or international favorites, the restaurant's extensive menu has something for everyone. Start your day off right with a hearty breakfast buffet, featuring a variety of freshly baked pastries, fruits, cereals, and hot dishes made to order. For lunch and dinner, guests can choose from an array of mouthwatering options, including succulent grilled meats, flavorful seafood, and vegetarian specialties. The restaurant's skilled chefs use only the finest ingredients to create dishes that are bursting with flavor and beautifully presented. In addition to the restaurant, OYO 485 Marcello Residence also offers a cozy cafe where guests can relax and enjoy a cup of freshly brewed coffee or tea. The cafe serves a selection of light bites, sandwiches, and desserts, perfect for a quick snack or a casual meal. With its warm ambiance and friendly staff, the cafe is the ideal spot to unwind after a long day of exploring Surabaya. Whether you're a food enthusiast or simply looking for a convenient dining option, OYO 485 Marcello Residence's dining facilities are sure to impress. From the delicious breakfast buffet to the tempting lunch and dinner options, guests can indulge in a memorable culinary experience during their stay at this charming hotel.

Comfort and Variety at OYO 485 Marcello Residence

Indulge in comfort and choose from a range of stylish and well-appointed rooms at OYO 485 Marcello Residence in Surabaya, Indonesia. Whether you are traveling alone or with a group, this hotel has the perfect room to suit your needs. The Standard Double Room offers a cozy space of 9 square meters with a comfortable Double Bed, ideal for solo travelers or couples seeking a peaceful retreat. For those traveling in a group, the Suite Triple is a spacious 14 square meters room featuring three Single Beds, ensuring everyone has their own comfortable space to relax and unwind. Booking your stay at OYO 485 Marcello Residence through Agoda not only guarantees you the best prices but also offers a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and make a reservation in just a few clicks. Enjoy the convenience of securing your accommodation at OYO 485 Marcello Residence at the best possible rates, allowing you to make the most of your trip without breaking the bank. Trust Agoda to simplify your travel planning and ensure a seamless booking process, so you can focus on creating unforgettable memories during your stay at OYO 485 Marcello Residence.

Discover the Vibrant Neighborhood of Rungkut in Surabaya

Nestled in the bustling city of Surabaya, the neighborhood of Rungkut offers a vibrant and exciting atmosphere that will captivate every traveler. Known for its diverse range of attractions, Rungkut is a perfect destination for those seeking a mix of cultural experiences, shopping opportunities, and delicious culinary delights. One of the highlights of Rungkut is its proximity to some of Surabaya's top shopping destinations. Just a short distance away, you'll find Galaxy Mall, a sprawling shopping complex that boasts a wide variety of local and international brands. Whether you're looking for trendy fashion pieces, electronics, or unique souvenirs, this mall has it all. Additionally, Rungkut is home to Surabaya Town Square, another popular shopping spot that offers a range of retail outlets, restaurants, and entertainment options. Beyond shopping, Rungkut also offers a glimpse into Surabaya's rich cultural heritage. Take a stroll through the neighborhood and you'll come across various religious sites, including the iconic Al-Akbar Mosque. This magnificent mosque is one of the largest in Southeast Asia and features stunning architecture that is sure to leave you in awe. For history enthusiasts, a visit to the Heroes Monument is a must. This monument commemorates the battle of Surabaya and serves as a reminder of Indonesia's fight for independence. When it comes to dining, Rungkut is a food lover's paradise. From street food stalls to upscale restaurants, you'll find a plethora of culinary options to satisfy your cravings. Indulge in local delicacies such as sate ayam (chicken satay), nasi goreng (fried rice), and bakso (meatball soup) at the various food stalls scattered throughout the neighborhood. For a more upscale dining experience, head to one of the many restaurants offering international cuisines. With its vibrant atmosphere, diverse attractions, and mouthwatering food scene, Rungkut is a neighborhood that has something for everyone. Whether you're a shopaholic, history buff, or food enthusiast, this area of Surabaya will surely leave a lasting impression on your visit.

Convenient Transportation Options from Surabaya Airports to OYO 485 Marcello Residence

Surabaya, Indonesia, is well-connected to the world through its two major airports: Juanda International Airport (SUB) and Abdul Rachman Saleh Airport (MLG). Travelers arriving at either of these airports can easily reach OYO 485 Marcello Residence in Rungkut, Surabaya, using various transportation options. From Juanda International Airport, the most convenient way to reach OYO 485 Marcello Residence is by taking a taxi. Taxis are readily available at the airport, and the journey to the residence takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also book a ride through ride-hailing apps like Grab or Gojek for a hassle-free transportation experience. If you arrive at Abdul Rachman Saleh Airport, the best way to reach OYO 485 Marcello Residence is also by taking a taxi. Taxis can be found outside the airport terminal, and the journey to the residence usually takes around 45 minutes. It is advisable to negotiate the fare with the taxi driver before starting the journey. OYO 485 Marcello Residence is located in the vibrant neighborhood of Rungkut, Surabaya, making it easily accessible from both Surabaya airports. Whether you choose to take a taxi or prefer the convenience of ride-hailing apps, you can look forward to a comfortable and convenient journey to this cozy residence.

Explore the Vibrant Surroundings of OYO 485 Marcello Residence

Nestled in the heart of Surabaya, OYO 485 Marcello Residence offers easy access to several notable landmarks and attractions. Just a short distance away, you'll find the magnificent Masjid Nasional Al Akbar Surabaya, also known as the Great Mosque of Surabaya. This iconic landmark is a sight to behold with its grand architecture and stunning interior, making it a must-visit for those seeking cultural and architectural beauty. For those traveling with family or seeking some thrilling entertainment, the Suroboyo Carnival Park is just a stone's throw away from the hotel. This amusement park offers a wide range of exciting rides, games, and attractions that will surely delight both children and adults alike. From adrenaline-pumping roller coasters to fun-filled water slides, there's something for everyone to enjoy. Additionally, OYO 485 Marcello Residence is conveniently located near various healthcare facilities, including Puskesmas Pembantu Kebraon, Yakaya, Apotek K24 Pandugo, and Klinik Utama El Shafi. This ensures that guests can easily access medical services if needed during their stay. With its strategic location, OYO 485 Marcello Residence provides guests with the perfect opportunity to explore the vibrant surroundings of Surabaya and discover the rich cultural heritage and exciting attractions it has to offer.

Convenient Public Transport Stations near OYO 485 Marcello Residence

Located in the vibrant city of Surabaya, OYO 485 Marcello Residence offers easy access to various public transport stations, making it a convenient choice for both business and leisure travelers. Situated in the Jemursari neighborhood, guests can easily reach the Jemursari Trans Surabaya bus station, which provides excellent connectivity to different parts of the city. Whether you want to explore the historic landmarks or indulge in shopping and dining experiences, this bus station is a great starting point for your adventures. For those who prefer train travel, OYO 485 Marcello Residence is also conveniently located near several railway stations. The Margorejo Railway Station is just a short distance away, offering a hassle-free way to explore Surabaya and its surrounding areas. Additionally, the Kertomenanggal Railway Station and Wonokromo Railway Station are also within easy reach, providing further options for travelers to conveniently access different parts of the city and beyond. With these well-connected public transport stations nearby, guests at OYO 485 Marcello Residence can easily navigate Surabaya and experience all that this vibrant city has to offer. Whether you're here for business or leisure, the convenience of these transport options ensures that you can make the most of your stay and explore the wonders of Surabaya with ease.

A Gastronomic Delight: Surrounded by Delicious Eateries

OYO 485 Marcello Residence is a food lover's paradise, with a plethora of dining options just a stone's throw away. Indulge in the mouthwatering delights of Mr Sumo, a popular Japanese restaurant known for its delectable sushi and sashimi. For a taste of local cuisine, head to Bebek Goreng Palupi Rungkut, where you can savor their signature crispy fried duck. Mie Mapan is a must-visit for noodle enthusiasts, offering a variety of delicious noodle dishes. Craving some spicy goodness? Bebek Goreng Harissa serves up flavorful fried duck with a kick. Richeese Factory - Rungkut Madya is a cheese lover's dream, with a menu full of cheesy delights. Ayam Geprek Mr Suprek UPN is the go-to spot for those craving spicy and crunchy chicken. Agis Restaurant offers a delightful mix of Indonesian and Western cuisine, perfect for those seeking a fusion dining experience. Merr Kayu Manis Restaurant specializes in authentic Indonesian dishes, showcasing the rich flavors of the region. For a taste of Chinese cuisine, head to DIMSUM & SUKI XL 'Xtra Lezat' and indulge in their delicious dim sum and hot pot. Finally, Waroeng Spesial Sambal 'SS' Rungkut is a haven for spice lovers, with a wide range of sambal-infused dishes to satisfy your cravings. With such a diverse selection of restaurants in the vicinity, guests at OYO 485 Marcello Residence are spoilt for choice when it comes to dining options.

Shop 'til you drop in Surabaya

Located in the heart of Surabaya, OYO 485 Marcello Residence offers convenient access to a plethora of shopping landmarks. Just a stone's throw away, you'll find the City of Tomorrow Mall, where you can indulge in a day of retail therapy, exploring a wide range of local and international brands. For those looking for unique souvenirs and traditional Indonesian crafts, a visit to the Wonorejo Nursery and Rumah Batik Jawa Timur is a must. Surabaya Carnival Night Market is also nearby, offering a vibrant atmosphere and a variety of street food, local delicacies, and quirky finds. If you're in the mood for more shopping, CITO Shopping Mall, Maspion Square, Darmo Trade Center, Royal Plaza Surabaya, City of Tomorrow (CITO), and Marina Plaza are just a short drive away, providing endless options for fashion, electronics, and everything in between.

Affordable Luxury at OYO 485 Marcello Residence

Discover a hidden gem in Surabaya, Indonesia, where luxury meets affordability at OYO 485 Marcello Residence. With an average room price of just $8, this hotel offers unbeatable value for money compared to the average price of a room in the city, which stands at $28. At OYO 485 Marcello Residence, you can enjoy a comfortable stay without breaking the bank. The hotel boasts well-appointed rooms that are tastefully decorated, ensuring a relaxing and cozy ambiance for guests. Each room is equipped with modern amenities such as air conditioning, a flat-screen TV, and a private bathroom, providing you with all the comforts you need for a pleasant stay. Not only does OYO 485 Marcello Residence offer affordable rates, but it also provides top-notch service and facilities. The friendly and attentive staff are always on hand to assist you with any requests, ensuring a memorable experience throughout your stay. Whether you're traveling for business or leisure, this hotel is the perfect choice for budget-conscious travelers who don't want to compromise on quality. Book your stay at OYO 485 Marcello Residence today and experience the perfect blend of luxury and affordability in Surabaya.

Friendly and Helpful Staff, Fast and Fantastic Service

OYO 485 Marcello Residence in Surabaya, Indonesia, has received rave reviews from its satisfied customers. One of the highlights mentioned by guests is the friendly and helpful staff. The hotel's team goes above and beyond to ensure that guests have a memorable stay, providing excellent customer service throughout. Whether it's assisting with check-in or offering recommendations for local attractions, the staff at Marcello Residence are always ready to lend a helping hand. Another aspect that guests appreciate is the fast and fantastic service provided by the hotel. From the moment guests arrive, they are greeted with efficiency and professionalism. The check-in process is smooth and seamless, allowing guests to settle into their rooms quickly. The staff's promptness and attention to detail contribute to an overall positive experience at Marcello Residence. Furthermore, guests love the convenience of the hotel's location in a student area. This means that finding cheap and tasty food options is a breeze. Guests can easily explore the surrounding area and discover a variety of local eateries that offer delicious and affordable meals. The hotel's prime location adds an extra layer of convenience and enjoyment to guests' stay. In summary, OYO 485 Marcello Residence stands out for its friendly and helpful staff, fast and fantastic service, and convenient location in a student area. Guests can expect a warm welcome, efficient service, and easy access to affordable dining options when choosing to stay at this hotel in Surabaya, Indonesia.

Exceptional Value and Service at OYO 485 Marcello Residence

OYO 485 Marcello Residence in Surabaya, Indonesia, has been receiving rave reviews from its satisfied guests. With an impressive overall rating of 7.5, this hotel offers exceptional value for money, making it a top choice for budget-conscious travelers. One of the standout features that guests appreciate about Marcello Residence is its excellent value. With a rating of 7.8 for value, guests are delighted by the affordable rates coupled with the quality of service and amenities provided. Whether you're traveling for business or leisure, Marcello Residence offers comfortable and well-equipped rooms at a price that won't break the bank. In addition to its great value, Marcello Residence also scores well in terms of facilities, cleanliness, location, and staff performance. With ratings of 7.4 for facilities, cleanliness, and location, guests can expect a comfortable and convenient stay. The hotel is well-maintained, ensuring a clean and pleasant environment for guests to relax in. Its prime location allows easy access to popular attractions, shopping centers, and dining options. Moreover, the staff at Marcello Residence consistently receives positive feedback, with a rating of 7.3 for their exceptional service and friendly demeanor. They go above and beyond to ensure that guests have a memorable stay, providing assistance and recommendations whenever needed. Overall, OYO 485 Marcello Residence offers exceptional value for money, with well-maintained facilities, a prime location, and a dedicated staff that delivers top-notch service. Don't miss out on the opportunity to experience a comfortable and enjoyable stay at this highly-rated hotel in Surabaya, Indonesia.

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Amenities and facilities

Very good7.3

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water unavailable
  • Linens
  • Non-smoking
  • Private bathroom
  • Shower
  • TV [flat screen]
  • Wi-Fi [free]

Location

F8, Jl. Siwalankerto VIII Blok F No.8, RT.000/RW.00, Dukuh Menanggal, Gayungan, Surabaya, Rungkut, Surabaya, Indonesia, 60234

Very good7.4

Location

Airports
  • Juanda International Airport (SUB)
    7.0 km
  • Abdul Rachman Saleh Airport (MLG)
    66.3 km
Public transportation
  • Kertomenanggal
    740 m
  • Bungurasih Bus Station
    1.4 km
Hospital or clinic
  • Klinik Reiki dan Ling-Chi
    1.1 km
Shopping
  • Tunjungan Plaza
    8.7 km
Cash withdrawal
  • ATM
    270 m

What's nearby

Popular landmarks
  • Masjid Nasional Al Akbar Surabaya
    2.4 km
  • Surabaya's Zoo
    5.0 km
  • Surabaya Town Square
    5.3 km
  • Bungkul Park
    5.7 km
  • Monkasel (Submarine Monument)
    7.9 km
  • Tunjungan Plaza
    8.7 km
  • Pakuwon Food Festival
    10.4 km
  • Suramadu National Bridge
    10.6 km
  • Tugu Pahlawan
    10.7 km
  • Sampoerna Museum
    12.3 km
Nearby landmarks
  • Pasar Krempyeng gang SMKI
    260 m
  • University Petra
    300 m
  • Surabaya Carnival Night Market
    470 m
  • Suroboyo Carnival Park
    540 m
  • Kertomenanggal
    740 m
  • City of Tomorrow (CITO)
    880 m
  • CITO Shopping Mall
    1.0 km
  • City of Tomorrow Mall
    1.0 km
  • Bundaran Waru
    1.0 km
  • Klinik Reiki dan Ling-Chi
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 100

Reviews of OYO 485 Marcello Residence from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.3

Very good

From 154 reviews

  • Value for money score 7.8 out of 10 and is a high score in Surabaya
    Value for money7.8
  • Location score 7.4 out of 10
    Location7.4
  • Cleanliness score 7.3 out of 10 and is a high score in Surabaya
    Cleanliness7.3
  • Facilities score 7.3 out of 10 and is a high score in Surabaya
    Facilities7.3
  • Service score 7.2 out of 10
    Service7.2
High score for Surabaya

Rating

9+ Exceptional (23)
8-9 Excellent (6)
7-8 Very Good (1)
6-7 Good (4)
<6 Below Expectation (24)
Guest Type
Room Type
Language
Showing 58 verified guest comments
Changed to review page 1
  1. 2.4
    ria from Indonesia
    Family with young children
    Standard Double Room
    Stayed 1 night in July 2022

    “so bad”

    so very bad room not clean

    Reviewed July 27, 2022

    Hi, Ria! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

    Responded September 08, 2022
    OYO 485 Marcello Residence
  2. 3.2
    Nanang from Indonesia
    Couple
    Standard Double Room
    Stayed 1 night in December 2021

    “Aduuhhh ”

    Jangaan dehhh cari Hotel aja broo

    Reviewed January 10, 2022
  3. 6.8
    Good
    Romandito from Indonesia
    Family with young children
    Standard Double Room
    Stayed 3 nights in December 2019

    “good location in students area”

    this venue was actually has a good location near Petra campus just near the Surabaya festival. it is a student area so looking for a cheap and tasty food is easy. Nevertheless this venue need a serious upgrade. First the venue is seriously used up and old. They use ground water which contain a lot of calcium stained in the shower badly. second, this place is just not as clean as suppose to be. Many losmen or guest house has a better conditions. On the bright side the staff were friendly and helpful. Given price we paid nothing we can complaint about. ps. thank you for Agoda team and red doirz central office who arranged refund for our previous hotel of which, we experienced water surge. it was fast and fantastic .

    Reviewed January 02, 2020

    We are sorry for the inconvenience caused to you, Romandito! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Nur

    Responded July 22, 2020
    OYO 485 Marcello Residence
  4. 2.4
    CHARLES from France
    Couple
    Standard Double Room
    Stayed 3 nights in November 2019

    “HORRIBLE STAY !!! You will always found a better deal than this one !”

    80% of the hotels were already fully booked. Nice pictures on Agoda website and some good comments but not a lot. BUT IT IS NOT THE REALITY ! I send an email few days ago to be sure that my late check in and early check out will not be a problem for this place, and someone can open the door. NO EMAIL answer... AND NO TEL numbers are correct. NO SIGN at the entry, very difficult to found the place ! I guess they try A DOUBLE PAYEMENT at the check in ! The room IS NOT CLEAN after every customer ! Shit and Hairs are found it in the bathroom ! Don’t expect any view from your window ! ( it’s like a BLACK ROOM) The bathroom (1.5sqm) and room was totally DIRTY, the shower plumbing RUSTED, CALCAREOUS everywhere, the smell of the sanitary sewers was HORRIBLE... The wall next to the bed have a lot of fingers prints (BLACK), the bed head board totally RIPPED... The power switch is BEHIND a heavy The management totally DONT CARE YOU or Any of your complaints !!!!!!!

    Reviewed November 22, 2019

    Something like this should not have happened, Charles! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

    Responded December 08, 2019
    OYO 485 Marcello Residence
  5. 8.8
    Excellent
    Nor
    Couple
    Standard Double Room
    Stayed 1 night in September 2019

    “Good”

    Good enough for 1 night staying

    Reviewed September 27, 2019

    Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Adiya!

    Responded September 27, 2019
    OYO 485 Marcello Residence
Changed to review page 1

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