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Palace Gate Hotel & Resort
Palace Gate Hotel & Resort
Palace Gate Hotel & Resort
Palace Gate Hotel & Resort
Palace Gate Hotel & Resort
Palace Gate Hotel & Resort
Palace Gate Hotel & Resort

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9.1

Exceptional

1,808 reviews

1,808 reviews

Breakfast55
Swimming Pool34
Housekeeping33
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Supreme Court

60 m

Royal Palace Park

90 m

Wat BotomVatey Playground

110 m

Silver Pagoda

200 m

Royal Palace

300 m

Popular landmarks
National Museum

590 m

Independence Monument

890 m

Sisowath Quay

1.0 km

Wat Phnom

1.9 km

Tuol Sleng Genocide Museum

2.3 km

Closest landmarks
Chaktomouk Hall

150 m

Kantha Bopha Hospital

310 m

Pencil Market

460 m

Spa Bliss

540 m

Rising Sun Pub

550 m

2021

Palace Gate Hotel & Resort

#44 St. Sothearos Blvd. Corner St. 240 Chey Chumneas, Daun Penh, Phnom Penh, Doun Penh, Phnom Penh, Cambodia, 12206 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money8.9
Distance to city center0.1 km
Location rating9.3
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.8 km

Rooms available at Palace Gate Hotel & Resort

Royal Suite Twin with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Royal Deluxe Twin with View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Palace River View Suite
...
  • Room size: 95 m²/1023 ft²
  • River view
  • 1 double bed & 1 double bed
Enter dates to see prices
Royal Deluxe Double with View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Royal Suite Double with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Majesty Suite
...
  • Room size: 55 m²/592 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Royal Suite Twin with Balcony
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Royal Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Apsara Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Apsara Suite Room
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palace Gate Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Palace Gate Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palace Gate Hotel & Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Palace Gate Hotel & Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Palace Gate Hotel & Resort.

What are my dining options at Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and coffee or tea are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Palace Gate Hotel & Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Palace Gate Hotel & Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Palace Gate Hotel & Resort?

On-site venues and convenient event services make Palace Gate Hotel & Resort an ideal choice for hosting events such as seminars and meetings. The venue available at the hotel can accommodate up to 22 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palace Gate Hotel & Resort?

The closest train, metro, or bus station is GST Bus Station, 1.6 km away from Palace Gate Hotel & Resort.

What restaurants are nearby Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort’s neighborhood is Doun Penh which includes popular restaurants such as Mealea Restaurant, Jumbowl Mumbowl and YI Sang-Chaktomuk.

What popular shopping places are close to Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort is located in Doun Penh area which features shopping places such as Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort is located in Doun Penh area, which is famous for attractions such as Royal Palace, National Museum and Wat Phnom.

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Explore the neighborhood

What people love about Palace Gate Hotel & Resort

  • 9.6

    Exceptional
    Location

    "Very pleased with this hotel - great location, friendly staff, & good food."

    Matthew

    |

    September 29, 2022

  • 10

    Exceptional
    Staff 

    "Amazing hotel, Awesome service"

    Josy

    |

    September 28, 2022

  • 8.4

    Excellent

    "Definitely will recommend to friends!"

    Melissa

    |

    September 27, 2022

Property ranking|Compared to 638 Phnom Penh properties
See all rankings
Location score
9.3/10
Couples review score
9.3/10
Value for money score
8.9/10
Cleanliness score
9.2/10
Better than
99
%
of Phnom Penh properties
Better than
98
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Overall rating:

9.1

Exceptional
1,129 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
Friendly staff , fabulous ambience , conducive organic bar.
Beng from Malaysia
Couple
More about Palace Gate Hotel & Resort

More about Palace Gate Hotel & Resort

Palace Gate Hotel & Resort

You'll love the exceptional convenience during your stay at Palace Gate Hotel & Resort, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Palace Gate Hotel & Resort, located just 2.2 km from the famous Tuol Sleng Genocide Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Palace Gate Hotel & Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palace Gate Hotel & Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Palace Gate Hotel & Resort. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Palace Gate Hotel & Resort are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Palace Gate Hotel & Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Palace Gate Hotel & Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palace Gate Hotel & Resort which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Palace Gate Hotel & Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Palace Gate Hotel & Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Palace Gate Hotel & Resort gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Phnom Penh. You're sure to want to visit Royal Palace located 300 m away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.8 km away.


Reasons to stay here

Travelers love this hotel, scoring it higher than 97% of all other accommodations in the city.
This hotel's facilities score higher than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

40 mentions

Swimming Pool

30 mentions

Food & Dining

17 mentions

Housekeeping

13 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Khmer

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Exterior corridor
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Mealea Restaurant

  • Cuisine: French, Cambodian
  • Menu: Buffet, A-la-carte
Location
#44 St. Sothearos Blvd. Corner St. 240 Chey Chumneas, Daun Penh, Phnom Penh, Doun Penh, Phnom Penh, Cambodia, 12206
Exceptional
Location

9.3

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    9.8 km 56 min drive
  • Rach Gia Airport (VKG) - Vietnam
    179.6 km

Public transportation

  • GST Bus Station
    1.6 km
  • Capitol Bus Station
    1.7 km

Hospital or clinic

  • Kantha Bopha Hospital
    310 m

Shopping

  • Central Market
    2.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Silver Pagoda
    200 m
  • Royal Palace
    300 m
  • National Museum
    590 m
  • Independence Monument
    890 m
  • Sisowath Quay
    1.0 km
  • Wat Phnom
    1.9 km
  • Tuol Sleng Genocide Museum
    2.3 km
  • Central Market
    2.8 km
  • Russian Market
    3.2 km
  • Choeung Ek Genocidal Center
    9.3 km

Nearby landmarks

  • Supreme Court
    60 m
  • Royal Palace Park
    90 m
  • Wat BotomVatey Playground
    110 m
  • Chaktomouk Hall
    150 m
  • Silver Pagoda
    200 m
  • Royal Palace
    300 m
  • Kantha Bopha Hospital
    310 m
  • Samdech Sothearos Street
    330 m
  • Cambodia - Vietnam Friendship Statue
    340 m
  • Samdech Hun Sen Garden
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per the law, guests must provide a valid passport and complete a full check-in process file required by the property. The property reserves the right to reject bookings if any failures to do so upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee15 USD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)45

The property

  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 105
  • Year property opened2017

Parking

  • Daily parking fee0 USD
Property announcements

The property provides E-Battler service at no additional charge. Please contact the property for more information.

Reviews of Palace Gate Hotel & Resort from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.2
Facilities9.0
Location9.3
Service9.2
Value for money8.9
High score for Phnom Penh
Rating
9+ Exceptional (345)
8-9 Excellent (43)
7-8 Very Good (43)
6-7 Good (12)
<6 Below Expectation (30)
Time of the year
Mar - May (95)
Jun - Aug (116)
Sep - Nov (104)
Dec - Feb (158)
All guests (1,129)
All room types
All languages

Show reviews that mention 

Showing 473 verified guest comments
12345
10.0
Exceptional
Steven
Couple
Royal Suite Double with Balcony-Pool View
Stayed 4 nights in August 2019

Just where you want to be ...”

Palace Gates is right across the road from the entrance gates to the Royal Palace and a stroll from the Riverside promenade (Preah Sisowath Quay) where you catch the river/dinner cruises along with inexpensive bars and restaurants. Welcome was friendly and efficient and we were shown to our third floor room with a pool view; we got a pool view (and a palace view) with a neat balcony. The bathroom was huge with a great walk in shower. The bed was wide and comfortable; maybe a little hard for some. Special mention of the vast array of plug sockets for all kinds of plugs (other hotels take note). We used the pool each day; loungers always available. We took advantage of happy hour(s) at the pool and the 'sky bar' overlooking the Royal Palace; you could watch the sunset with drinks and food. Breakfast was excellent. The selection should be more than enough for anyone and included an egg station and also a noodle station! An all round top hotel and worth a return visit.

Reviewed August 23, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Katrina from United States
Couple
Royal Deluxe
Stayed 3 nights in April 2022

A lovely & welcoming oasis!”

My husband & I stayed at this lovely hotel for a few days at the beginning of our trip and returned to stay again before our flight home. The hotel is a welcoming oasis with gorgeous grounds and pool, and spotlessly clean and comfortable rooms full of thoughtful details. We really appreciated that our bathroom did Not include disposable mini plastic bottles but had transitioned to the greener use of dispensers and wish more hotels would do this! The food at the hotel was delicious and they have many beautiful spots to enjoy it in. The staff went out of their way to be helpful, and one of the managers, Ms. Sreytouch, remembered hearing us mention that our last night with them was our wedding anniversary and had her team surprise us with a beautiful arrangement of frangipani blossoms—such a lovely gesture! Thank you to everyone at the Palace Gate for a wonderful stay—we highly recommend this hotel.

Reviewed May 16, 2022

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Dear Katrina, A warm greeting from Palace Gate Hotel & Resort ! Thank you for choosing our hotel to stay during your trip in Cambodia and for taking your time to share feedback with us . We are so delighted to read that you have a great experience with us and enjoyed everything that our team arranged for you on your special day . We really appreciate your kind feedback. I am very certain to share your kind compliments with entire team. We are doing our best to provide a high quality service to our guests. We look forward to having you again with us and please do not hesitate to reach out to us when planning your next trip back. Best Regards, Palace Gate Hotel & Resort

Responded May 17, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Alan from Zimbabwe
Solo traveler
Royal Deluxe Double with View
Stayed 12 nights in December 2021

Classy Oasis Hidden in Ideal Location ”

I travel often. I only review when my stay is exceptional, so here it is… Value for money - unbelievable value for an upmarket experience Customer service - amongst the very best I have encountered The fantastic swimming pool - feels like you could be swimming in the jungle! Sky Bar - Heaven at sunset. Restaurant - Always fresh well made culinary delights (faultless over my two month stay especially at breakfast) Location - ideal to access BKK1, Riverfront & Downtown. Accommodation - Mekong River views are available which I loved. The accommodation is clearly designed to make you feel as if you are in your own home. You notice that as soon as you arrive at the Reception. The beds too are really comfortable This place definitely has the edge. All my friends said as much too. The synergy of great management, combined with lovely Cambodian people in a charming French colonial setting, delivers a guest experience vastly greater than its individual parts. Alan Stuart

Reviewed February 11, 2022

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Dear Alan, Thank you so much for choosing Palace Gate Hotel & Resort and for taking your time to write review for us . We are delighted to read that you had a fantastic staycation with us . In addition, We highly appreciate your kind comments about our hotel such as " Customer service, Value for money, The fantastic swimming pool ,Organic Sky Bar , Mealea Restaurant and the location". We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort.

Responded February 12, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
YUFANG from Taiwan
Couple
Royal Suite Double with Balcony-Pool View
Stayed 1 night in July 2020

Unforgettable trip! ”

We were looking for a 5 star hotel in PP for our honey moon and birthday celebration and Palace Gate gave us completely satisfactory. The hotel has timely response on APP for our questions and needs before we arrive. We got upgraded the room, beautiful deco for the bed, and more than stunned welcoming surprises for our birthday/honeymoon. The view is extraordinary. You can see the palace in your window, balcony, and even closer on their sky bar. Must take a look especially in the night. The swimming pool is gorgeous and vibrant. Food is wonderful. BBQ by the pool on Sunday. Service and smiles are comfortable. All in all thanks to them we had an unforgettable stay and we sure will be back soon. :)

Reviewed August 03, 2020

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Dear YUFANG, Thank you for your kind review and for choosing Palace Gate Hotel & Residence We are delighted that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence

Responded August 05, 2020
Palace Gate Hotel & Resort
10.0
Exceptional
Johnny from Australia
Solo traveler
Royal Deluxe
Stayed 3 nights in August 2019

Hospitality at its finest!”

Excellent hotel located in the city center yet I hardly felt the city buzz during my 3-night stay (Aug 17-20). The hotel has the warmest and most welcoming staff who treated me royally. Airport pick-up was included in my booking but since I was traveling by bus from Phnom Penh, I requested a pick-up at the bus station at the last minute. I arrived at Siem Reap a few hours later and Sophie was patiently waiting for me. From that day on, they made sure that everything was perfect. I was offered refreshments and cold towel as soon as I got in the car. The welcome drinks and snacks are actually what I consider a full meal (and they kept on coming during my stay!) were yummy. Upon check-in, I was provided all the information I needed. I was invited for a free 5-course dinner and was surprised by a huge cake with the entire staff singing me a happy birthday song! I personally loved the free banana chips and bedtime stories. Shout out to Sophie, Alice, Sak, Mesa and the rest of the team!

Reviewed August 28, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia We are very pleased to hear that our team made your dining a memorable experience.we definitely share this great review to all our teams , we Looking forward to seeing you again soon. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
John from Cambodia
Couple
Royal Suite Twin with Balcony
Stayed 2 nights in November 2019

Well deserved 5 star rating”

I absolutely loved this hotel. I seriously could find nothing that was lacking. Perfect location. One building is an old French colonial era dripping with charm. Excellent staff, facilities are top notch, beautiful gardens, sumptuous food, pool is gorgeous and rooms tasteful and super comfortable. My only problem was I never wanted to leave the hotel to explore Phnom Pehn! Well deserving of their 5 star status and excellent value. I’m now trying to figure how to return soon.

Reviewed November 16, 2019

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Dear Valued Guest, Warmest greeting from Palace Gate Hotel & Resort and thank you for choosing our hotel to stay during your trip to Phnom Penh, Cambodia with the group . We are very glad to know that your stay went beyond your expectation. We look forward to welcoming you back and be at your service soon again. Thank you so much Your Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Estelle from United Kingdom
Couple
Royal Deluxe Twin Room
Stayed 3 nights in August 2019

Exceptional”

Was travelling with my mum for her birthday, and even though it wasn't her birthday while we were staying here they gave a delicious birthday cake and sang happy birthday to her. Phnom Penh can be a bit hectic and this hotel provides a perfect haven, in an excellent location. Tip: get a room with a balcony, you'll regret it otherwise.

Reviewed October 11, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for for choosing out Hotel to stayed during trip in phnom penh Cambodia, Happy Birthday and all the best wish to her We are very delighted that you chose to celebrate such a special occasion with us We hope to have you back once again and take part in more of your life's celebrations. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Stacey from United Kingdom
Couple
Apsara Deluxe Room
Stayed 3 nights in December 2019

Paradise ”

We booked this hotel for over Christmas as we would be away from home and wanted something special, and this place delivered! At first our room had the view of a wall which we were not happy about but they moved us with no issues and efficiently. Our room had everything we could possibly need throughout our stay! The bed was the comfiest ever!! We spent Christmas Day in a cabana by the pool, the pool also had everything you would need and plenty of beds all day. The food we ordered through room service was delicious, was not expecting it to be so good! The skybar and the views are amazing, worth popping up anytime of day. Loved our stay here!

Reviewed December 28, 2019

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Dear Stacey, Thank you for taking the time to review your stay at Palace Gate Hotel & Resort. We are very pleased to hear that our team made your stay a memorable experience. Looking forward to seeing you again soon. Yours Sincerely, Palace Gate Hotel & Resort

Responded December 30, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Benjamin from Thailand
Solo traveler
Apsara Deluxe Room
Stayed 5 nights in May 2022

Beautiful hotel”

Had a very comfortable stay while I was there. Two main things that stood out for me was that the staff were very friendly and helpful whenever I needed anything. Can’t say the same for every other hotel in the city. The other was that if you prefer to stay in a quieter location and not be disturbed by noises from the street etc this is the hotel for it. Had a very peaceful stay with good rest!

Reviewed May 15, 2022

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Dear Benjamin, A warm greeting from Palace Gate Hotel & Resort ! Thank you for taking your time to share feedback with us. We are so delighted to read that you had a very comfortable stay with us . In Addition, we highly appreciate your kind feedback about staff and the location of the hotel. I am certain to share your compliments with entire team. We look forward to welcome you back again soon in the near future . Kind Regards, Palace Gate Hotel & Resort .

Responded May 17, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Sarath from United States
Couple
Apsara Suite Room
Stayed 2 nights in November 2019

Amazing!”

This place is in the center of it all. Blocks from Pub street and the Night market. The staff was outstanding, they made sure to greet us by name,, pack a lunch for us on days we visited the Temples and made us feel like royalty. The restaurant and pool were more than we ever expected. Rooms are clean and decorated wonderfully. You will not be disappointed if you stay here.

Reviewed December 07, 2019

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Dear Values Guest Thank you for your kind review and for choosing Palace Gate Hotel & Resort. We are delighted that you enjoyed your stay with us . We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Resort

Responded December 10, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Sarath from United States
Couple
Apsara Deluxe Room
Stayed 2 nights in November 2019

Great location! Great Service!”

The team at the Palace Gate Hotel and Resort was outstanding in their level of service . They assisted with arrival arrangements prior to our trip and ensured we had everything we needed throughout or stay. The morning Breakfast was great with many items to choose from. The team was familiar with the members of our family and remembered our room numbers better than we did. The location across from the Royal Palace made for easy walks and enjoyable days. We can say enough about the friendly staff and the way they assisted with all our additional travel needs.

Reviewed December 01, 2019

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Dear Valued Guest, Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in Phnom Penh Cambodia . We are Glad to know that your stayed went beyond your expectation . We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager Palace Gate Hotel & Resort

Responded December 02, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Julien from Cambodia
Couple
Royal Deluxe Double with View
Stayed 1 night in March 2022

Realxing stay in a lushious environment”

Room was spacious and clean, bed was really comfortable! Food at Mealea restaurant was delicious. The pool is very relaxing place, surrounded by palm trees. we tried the Spa and we were not disappointed: very professional and attentive therapists! Overall, a very relaxing stay 2 steps away from the Royal Palace and the river front: we will definitely come back!

Reviewed March 21, 2022

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Dear Julien, Greetings from Palace Gate Hotel & Resort! Thank you so much for choosing our hotel and taking the time to share with us your details feedback. In addition, we would like to thank you for your positive feedback. We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. We look forward to another opportunity to welcome you back to Palace Gate Hotel & Resort in the near future. Kind regards, Palace Gate Hotel & Resort.

Responded March 22, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Lawrence from United States
Solo traveler
Apsara Deluxe Room
Stayed 3 nights in March 2020

Good hotel option for PNH”

Didn't love the facilities spread out over two buildings. And, the nighttime lighting was puzzling. Get up to get a drink of water and you might as well bring a flashlight. The options are dark or bright. But, all that said, the staff was good, rooms comfortable and location superb.

Reviewed March 10, 2020

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Dear Lawrence We highly appreciate your positive feedback , We would like to thank you for choosing to stay with Hotel during your recent visit to Phnom Penh Cambodia. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort

Responded April 28, 2021
Palace Gate Hotel & Resort
10.0
Exceptional
Toan from United States
Family with teens
Apsara Deluxe Room
Stayed 1 night in July 2019

Rare find in the middle of Phnem Penh”

We thoroughly enjoyed our stay at the Palace Gate hotel. It's quiet in the middle of town. It's beautiful, very clean, and the staff is incredibly friendly. The pool was quite enjoyable, and the breakfast had great selection. I would definitely recommend for couple or family. The price is great given what's offered and the location.

Reviewed July 16, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Yingchhy from Cambodia
Solo traveler
Royal Deluxe
Stayed 3 nights in March 2021

Hôtel with cleanliness with beautiful character! ”

Great resort to relax and dine. Eco-friendly operation available with a good simplified offers and you would alway find by attentive staff right there. Business trip, personal leisure, or social distance, Palace Gate Hotel & Resort will be your great choice. I do have for 4 day stays and I absolutely recommend this hotel.

Reviewed March 28, 2021

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Dear Yingchhy We highly appreciate your positive feedback , We would like to thank you for choosing to stay with our Hotel during your recent visit to Phnom Penh Cambodia. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort

Responded April 28, 2021
Palace Gate Hotel & Resort
10.0
Exceptional
PAUL from Australia
Couple
Royal Suite Double
Stayed 2 nights in August 2019

Best boutique hotel”

Pros: comfortable and spacious room size. Garden style of green environment and nice decoration of hotel. Good size of pool. Hotel staffs are friendly, helpful and caring nature. Cons: Breakfast - Although menu changes everyday, still less variety of food in comparison with other 5 star chain hotels. However, considering the size of hotel, it is reasonable.

Reviewed August 17, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Anthony from Australia
Business traveler
Royal Deluxe Double with View
Stayed 2 nights in August 2019

very pleasant stay”

I really enjoyed my stay. Kept discovering new corners of the garden or the rooftop skybar. Great views of the Mekong from my room, and then on my return visit, of the Palace. Breakfast was worth lingering over, with a huge selection for all tastes. Gym was good, with the best views. Poolside also a great experience. I was able to plug my computer into the HDMI slot on the TV and work from my room.

Reviewed August 18, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
barak from Israel
Couple
Royal Deluxe Double with View
Stayed 2 nights in October 2019

Beautiful hotel”

We booked double room with view. Room was amazing, and the bed was super comfortable! Staff is nice and kind. I wouldn't recommend dining in hotel restaurant. For 40 dollars you get low quality local dishes.. Landscaping is amazing, pool is great fun. Would stay there again

Reviewed October 16, 2019

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Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for for choosing out Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Zoe from Cambodia
Couple
Royal Deluxe
Stayed 1 night in February 2021

Great place to stay highly recommended ”

This place is so nice and it has the Cambodia vibe the wood and everything it’s fancy and local culture painting and decoration. The swimming pool area is so relaxing and hotel manager has upgraded our room so we could see the palace the view actually is really really nice. And breakfast buffet is also very nice. I had a very wonderful day there. If it’s your first time come to Cambodia or even locals. It’s definitely worth it to stay here.

Reviewed February 13, 2021

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Dear Zoe, Thank you so much for taking your time sharing review with us. We are delighted to read that you had a very wonderful day at our hotel. We would like to extend our sincere appreciation about our local ,swimming pool area and food from our Mealea Restaurant. We are doing our best to provide a high quality service to our guests. We look forward to having you again with us and please do not hesitate to reach out to us when planning your next trip back. Best Regards, Communication manager Palace Gate Hotel & Resort.

Responded September 10, 2021
Palace Gate Hotel & Resort
10.0
Exceptional
Ambika from United States
Couple
Apsara Deluxe Room
Stayed 1 night in June 2022

Fantastic staff and great facilities”

We had a great stay at the Palace Gate Hotel. The staff are exceptional. Sreytouch at the front desk went above and beyond to help us with our travel logistics and to book transport for our next destination. She is awesome! The hotel also has a beautiful spa, restaurant and swimming pool. If you book a massage, Ien is fantastic. We would definitely stay here again on our next visit to Phnom Penh.

Reviewed June 12, 2022

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Dear Ambika, Thank you for choosing Palace Gate Hotel & Resort and for taking your time to write feedback to share your experience with another travelers. We are so delighted to read that you had a great stay with us . In addition , we are so delighted to hear that the service provided by our colleagues were an exceptional one. I am very certain to share your kind compliments with entire team. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort

Responded June 12, 2022
Palace Gate Hotel & Resort
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