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Exterior view, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Standard, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Facilities, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Lobby, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Lobby, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Interior view, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)
Interior view, Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (TN)

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6.9

Good

22 reviews

22 reviews

Housekeeping6
Breakfast3
View1
See map
See map

8.3

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Elk's Plaza
90 m
The Rock Shop
130 m
Smoky Mountain Art
130 m
Smoky Mountain Gem Mine
130 m
St Mary's Catholic Church
150 m
Closest landmarks
Amazing Mirror Maze
240 m
Gatlinburg Photography
250 m
Nantahala outdoor center
270 m
NOC
270 m
Log Cabin Candy Kitchen
290 m

Quality Inn Creekside - Downtown Gatlinburg

125 LeConte Creek Dr., Gatlinburg, Gatlinburg (TN), United States, 37738 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Gatlinburg part of Gatlinburg (TN), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gatlinburg-Pigeon Forge Airport. As an added bonus, outdoor pool is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

BBQ facilities

Cash withdrawal

Breakfast [free]

This property is in high demand!

10 travelers have booked today.

Value for money6.3
Location rating8.3

Rooms available at Quality Inn Creekside - Downtown Gatlinburg

1 King Bed, Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed, No Smoking
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Queen Beds, Non -smoking
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed, Nonsmoking, Upgrade
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Queen Beds, Nonsmoking
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
1 King Bed, Nonsmoking, Accessible
...
  • Room size: 19 m²/205 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Queen Beds,Non smoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Queen with 2 Queen Beds - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
Enter dates to see prices
Queen Room with Two Queen Beds - Smoking
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
Enter dates to see prices
Queen Room with Two Queen Beds - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a swimming pool?

While relaxing at Quality Inn Creekside - Downtown Gatlinburg, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

What kind of non-water sports and outdoor activities are available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers a wide selection of non-water sport and outdoor activities such as skiing, hiking trails, and horse riding for you to delight in while staying here.

Does Quality Inn Creekside - Downtown Gatlinburg have a fitness center?

Absolutely! Quality Inn Creekside - Downtown Gatlinburg offers free fitness center that is ideally located on site, catering to your active needs to remain in condition while on vacation. For more details, please contact the property for more information.

Are there ATM on-site at Quality Inn Creekside - Downtown Gatlinburg?

Absolutely! The perks of staying at Quality Inn Creekside - Downtown Gatlinburg include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

How many rooms does Quality Inn Creekside - Downtown Gatlinburg have?

Quality Inn Creekside - Downtown Gatlinburg has a total of 104 rooms.

How long do visitors usually stay at Quality Inn Creekside - Downtown Gatlinburg?

Verified past guests that have stayed at Quality Inn Creekside - Downtown Gatlinburg had an average nightly stay of 2 nights at this property.

At what time of the year is Quality Inn Creekside - Downtown Gatlinburg most popular?

Quality Inn Creekside - Downtown Gatlinburg's most popular month where verified guests have stayed the most is in August.

What do past visitors love most about Quality Inn Creekside - Downtown Gatlinburg?

Verified guests that stayed at Quality Inn Creekside - Downtown Gatlinburg have given this property a rating of 8.813 for its exceptional location as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Quality Inn Creekside - Downtown Gatlinburg?

Past solo travelers that have stayed at this property have given Quality Inn Creekside - Downtown Gatlinburg an average rating of 7.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Quality Inn Creekside - Downtown Gatlinburg?

Verified couple travelers that have stayed at this property have given Quality Inn Creekside - Downtown Gatlinburg an average rating of 7.0. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Quality Inn Creekside - Downtown Gatlinburg?

Verified families with young children that have stayed at this property have given Quality Inn Creekside - Downtown Gatlinburg an average rating of 6.7. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is until 11:00 AM. You may ask for late check-out during booking, subject to availability. Customers checking out subsequent to the designated time frame may be charged an additional fee.

What people love about Quality Inn Creekside - Downtown Gatlinburg

  • 10

    Exceptional
    Cleanliness

    "Very affordable and clean."

    Barbara

    |

    August 22, 2023

  • 10

    Exceptional
    Cleanliness

    "The room was clean."

    Holly

    |

    August 10, 2023

  • 9.2

    Exceptional
    Location

    "Great location."

    Sharon

    |

    September 25, 2022

Overall rating:

6.9

Good
22 reviews
Cleanliness
5.7
Facilities
5.4
Location
8.3
Read all reviews >
More about Quality Inn Creekside - Downtown Gatlinburg

More about Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg: A Cozy Retreat with Excellent Facilities

Quality Inn Creekside - Downtown Gatlinburg is a 2.5-star hotel located in Gatlinburg (TN), United States, that offers a cozy retreat with excellent facilities. Guests can enjoy 24-hour room service, a bar, laundry service, tours, and room service. For those who love the outdoors, there is an outdoor pool, BBQ facilities, shared kitchen, skiing, and horse riding. Wi-Fi is available in public areas and all rooms, and there is a designated smoking area. Guests can also enjoy a shared lounge/TV area, daily housekeeping, a fireplace, ticket service, and breakfast buffet with continental breakfast. Car parking is available onsite, and there is a free fitness center for guests to use.

Room Types at Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg offers a variety of room types to cater to different needs. Guests can choose from 1 King Bed, No Smoking, 1 King Bed, Nonsmoking, 1 King Bed, Nonsmoking, Accessible, Upgrade, 2 Queen Beds, Non -smoking, 2 Queen Beds, Nonsmoking, 2 Queen Beds, Non smoking, 2 Queen Beds, No Smoking, and Twin Deluxe. Each room type is unique and provides a comfortable and relaxing stay for guests.

Clean Rooms, Friendly Staff, Great Location and Budget Friendly

Quality Inn Creekside - Downtown Gatlinburg is highly praised by guests for its clean rooms and friendly staff. The hotel's location is also a standout feature, with several nice restaurants within easy walking distance. Guests appreciate the budget-friendly prices and the lady at check-in who was wonderful in assisting them. The rooms are large and comfortable, with lovely small balconies offering a cute stream view. Guests have already recommended the hotel and plan to return in the future. Overall, Quality Inn Creekside - Downtown Gatlinburg is a nice place to stay with a good price point.

Discover the Best of Gatlinburg at Quality Inn Creekside

Quality Inn Creekside - Downtown Gatlinburg is the perfect choice for travelers seeking a comfortable and convenient stay in the heart of Gatlinburg, TN. With its prime location just steps away from the city's top attractions and entertainment, guests can enjoy easy access to all that the city has to offer. The hotel's friendly and attentive staff are always on hand to ensure a pleasant stay, and the property's clean and well-appointed rooms provide a relaxing retreat after a long day of exploring. While the hotel's value and cleanliness ratings may not be the highest, its exceptional location and staff performance more than make up for it. Book your stay at Quality Inn Creekside - Downtown Gatlinburg today and discover the best of Gatlinburg!

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Amenities and facilities

Review score
Facilities

5.4

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • Horseback riding
  • Outdoor recreational features
  • Skiing
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

125 LeConte Creek Dr., Gatlinburg, Gatlinburg (TN), United States, 37738
Excellent
Location

8.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The maximum number of pets allowed in each room is 3. Pets are allowed for an additional charge of USD 30 per night per pet.
  • There is a cleaning fee of USD 5.99 + Tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-out until11:00
The property
  • Number of rooms 104
Parking
  • Daily parking fee10 USD

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Quality Inn Creekside - Downtown Gatlinburg from real guests

Provided by verified guests of Agoda
6.9
Good
Cleanliness5.7
Facilities5.4
Location8.3
Service7.6
Value for money6.3
High score for Gatlinburg (TN)
Rating
9+ Exceptional (7)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (2)
Jun - Aug (3)
Sep - Nov (6)
Dec - Feb (7)
Showing 18 verified guest comments
8.4
Excellent
Tim from United States
Couple
2 Queen beds, No Smoking
Stayed 2 nights in September 2023

Excellent”

Good place to stay

Reviewed September 28, 2023

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6.8
Good
Kenneth from United States
Family with young children
2 Queen Beds, Nonsmoking
Stayed 1 night in September 2023

Good”

They charge you for parking.

Reviewed September 23, 2023

See room deals

8.4
Excellent
Michael from Philippines
Group
2 Queen Beds, Non -smoking
Stayed 1 night in September 2023

Great place to stay”

Nice place. At the heart of downtime. Everything is within walking distance. The rooms smells funky though. Needs deep cleaning.

Reviewed September 07, 2023

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10.0
Exceptional
Jeremy from United States
Couple
1 King Bed, Nonsmoking, Upgrade
Stayed 2 nights in September 2023

Exceptional”

This is a great motel to stay at

Reviewed September 05, 2023

See room deals

10.0
Exceptional
Barbara from Brunei Darussalam
Family with young children
2 Queen Beds, Non -smoking
Stayed 1 night in August 2023

Great place to stay”

Its in the heart of Gatlinburg. It comes with free breakfast. We love our stay here. Very affordable and clean.

Reviewed August 23, 2023

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10.0
Exceptional
Holly from United States
Family with teens
2 Queen Beds, Non -smoking
Stayed 1 night in August 2023

Good an cheap ”

It's very cheap cost but has an outdoor pool an free breakfast. The room was clean.

Reviewed August 11, 2023

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10.0
Exceptional
Mist from United States
Couple
2 Queen Beds, Non -smoking
Stayed 1 night in March 2023

Exceptional”

Great place

Reviewed July 28, 2023

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Dear Guest, It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

Responded August 01, 2023
Quality Inn Creekside - Downtown Gatlinburg
2.8
jyoti from United States
Family with young children
2 Queen Beds, Non -smoking
Stayed 2 nights in January 2023

Nastiest rooms and bedding ”

Thier hotel rooms was so nasty.specially bedding. There are dry bloody spot on bedding..was so nasty whole in bedding..bathroom has mold..sink was clogged, 1 tube light was missing,whole in bathtubs, shower curtain was nasty,missing pillows on bed everything was so nasty n bed but we donthave any choices simce there is nonrefundable rooms.

Reviewed January 18, 2023

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Hi Jyoti, Guest satisfaction is our primary aim and it is disheartening to hear that this is not the impression we left you with. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We are actively investigating your feedback with our management for prompt action.

Responded June 01, 2023
Quality Inn Creekside - Downtown Gatlinburg
9.2
Exceptional
Sharon from United States
Family with young children
2 Queen Beds, Nonsmoking
Stayed 2 nights in September 2022

Quality Inn Creekside Gatlinburg TN”

Great location. Walked to most things. Parking is extremely expensive downtown so being able to leave my vehicle in hotel parking lot was a Godsend. Being right in the middle of town does have its benefits. Continental breakfast is served each morning and does save on expenses

Reviewed September 26, 2022

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Hi Sharon, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Responded October 01, 2022
Quality Inn Creekside - Downtown Gatlinburg
5.2
Cheryl from United States
Couple
2 Queen Beds, Non -smoking
Stayed 1 night in July 2022

Above average”

We had to switch rooms 3x. First room they gave us wasn’t cleaned. The second room had a huge water spot on the ceiling. Finally the 3rd room was decent. Breakfast didn’t have much to choose from. The staff was friendly and tried

Reviewed August 04, 2022

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Hi Cheryl, We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. We would love it if you would come back to stay with us again - we do not doubt that the next time you would have the wonderful experience that the vast majority of our guests have.

Responded October 01, 2022
Quality Inn Creekside - Downtown Gatlinburg
3.2
zachary from United States
Couple
2 Queen Beds, Non -smoking
Stayed 2 nights in February 2022

Horrible!”

Nasty rooms … had black mold all over our bathroom ceiling … broken door handles … stains on the sheets and cigarette butts outside all around out door. Was able to get a refund and got a room at the the Fairfield by Marriot … don’t recommend ever staying here .. sleep in ur car

Reviewed February 20, 2022

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Dear Zachary, Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Responded May 03, 2022
Quality Inn Creekside - Downtown Gatlinburg
8.8
Excellent
Chansamouth from United States
Couple
2 Queen Beds, Nonsmoking
Stayed 3 nights in January 2022

Good location ”

We stayed three nights. We changed room twice. First room was really bad. The sink was leaking and you can feel the cold air coming through the front door like 1/4 inch gap, and no wifi. They switched us to the other room with no heat. Luckily, they were able to switch us again to the room next door.

Reviewed January 16, 2022

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Hi Chansamouth, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us. However, we apologize for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Responded February 02, 2022
Quality Inn Creekside - Downtown Gatlinburg
7.2
Very good
Heather from United States
Couple
2 Queen Beds, Nonsmoking
Stayed 5 nights in December 2021

Great Location- could use some updates ”

My husband and I enjoyed our stay at Quality Inn creek side but it is like most places in Gatlinburg that have not yet to be updated there is a little mold here & there on the bathroom ceiling railings that need repair, etc. but for the most part the room was clean, the staff was accommodating and we felt comfortable. We were happy with the room. To be clear when I say mold I mean a few miniature black spots but it still needs addressing before it gets worse through the years. Overall good place

Reviewed December 10, 2021

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Hi Heather, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location, friendly staff, and clean room. However, we apologize for the inconvenience faced by you due to the cleanliness. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Responded January 03, 2022
Quality Inn Creekside - Downtown Gatlinburg
8.8
Excellent
Laurie from United States
Couple
2 Queen Beds, Nonsmoking
Stayed 1 night in May 2021

Excellent”

Location was great with several nice restaurants around the hotel within easy walking distance . The creek running alongside the hotel is nice . Room was clean and staff were friendly . The hotel could use some updating on the exterior but would stay again .

Reviewed May 18, 2021

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Hello, Thank you for sharing your feedback! We are delighted to know that you enjoyed your stay and appreciate your insights about the location and the room. We are looking forward to seeing you again soon!

Responded June 29, 2021
Quality Inn Creekside - Downtown Gatlinburg
8.0
Excellent
Walter from United States
Couple
2 Queen Beds, Nonsmoking
Stayed 4 nights in December 2020

Very good”

Older hotel. Clean and budget friendly. Location was great for us.

Reviewed December 11, 2020

See room deals

Hello, Thank you for taking the time for sharing your experience with us. We appreciate your feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel, and we look forward to your next visit.

Responded June 29, 2021
Quality Inn Creekside - Downtown Gatlinburg
4.4
Mareon from United States
Group
2 Queen Beds, Non -smoking
Stayed 1 night in October 2020

Disappointed and No Free Breakfast”

I made this reservation because I specifically wanted a place with breakfast included. There was no breakfast and the coffee maker in the room didn’t even work. I also made the reservation asking to be let in my room early since I traveled quite a ways and they didn’t accommodate that either.

Reviewed October 18, 2020

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Hello, Thank you for sharing your feedback with us. We are sorry to note that you did not love your time at our hotel. We apologize for the inconvenience faced by you. We will pass your feedback to our team and will ensure to correct the issues encountered by you. We hope you will give us another chance to exceed your expectations in future.

Responded June 29, 2021
Quality Inn Creekside - Downtown Gatlinburg
9.6
Exceptional
Paula from United States
Business traveler
1 King Bed, No Smoking
Stayed 1 night in February 2020

On spot place to be where everything is”

Lady at check in was wonderful assisting us. Located just off the main parkway and walking distance to several Awesome restaurants and walking the strip. Room was large, clean, comfortable bed for a wonderful nights sleep and lovely small balcony with a cute stream view. It is a older motel with updates but definitely a great value! Have already recommended and will return!

Reviewed February 26, 2020

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9.2
Exceptional
Robert from United States
Couple
1 King Bed, Nonsmoking
Stayed 2 nights in January 2020

Good Location”

This hotel is.located close to the convention center and distilleries. Our room was very clean and the staff was polite and helpful. There was a hair dryer in the room for me to use. Our room was on a steep hill but there is a pathway to an outdoor elevator that took us straight to the ground floor at street level, it was very convenient. The location of the hotel is perfect for walking around without needing to drive anywhere. Texas Roadhouse is just across the street and there is a convenience store on the corner. Nice place to stay and the price was good.

Reviewed January 13, 2020

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