2024
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Awarded as a top choice of Agoda travelers in 2024.

REGANTRIS Hotel Surabaya

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Dokter Soetomo, Surabaya Center, Surabaya, Indonesia, 60264

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.1/10 on cleanliness

76% Positive
Based on guest reviews

"Bersih, aman, staf ramah, nyaman nginep disana bbrp mlm"

"Nyaman, bersih, salah satu pilihan favorit bila ada promo"

"Kebersihan sangat oke."

Inside city center

Inside city center

96% Positive
Based on guest reviews

"It's great hotel to stay in the heart of Surabaya City"

"Hotel cantik dan hemat di tengah kota Surabaya"

"But most important is location is best"

Inside city center
Top Value

Top Value

Guests rated this property 9.2/10 on value for money

100% Positive
Based on guest reviews

"Recommended, nice price, nice place."

"Hotel cantik dan hemat di tengah kota Surabaya"

"Dengan harga yang affordable, menginap disini sangat nyaman."

Front desk [24-hour]

Front desk [24-hour]

41% Positive
Based on guest reviews
Front desk [24-hour]

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

Airport transfer

About us

Experience an urban oasis at Regantris Hotel Surabaya, where art meets hospitality. Enjoy the art gallery lobby, graffiti-style staircase, and relax at the rooftop bar with panoramic city views. Explore local attractions like Tunjungan Plaza for a rich cultural experience. Located in Surabaya Center, this hotel blends modernity and tradition, surrounded by bustling markets, parks, and historic landmarks. Enjoy a delightful breakfast takeaway and refreshing drinks at the bar. Each air-conditioned room has complimentary Wi-Fi for comfort and convenience, with select rooms offering stunning city views. Explore nearby Surabaya Town Square (1.4 km) for shopping and dining, and the Suroboyo Monument (1.8 km) for a glimpse into the city’s rich heritage. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.3
Service 9.2
Value for money 9.2
Cleanliness 9.1

Based on 3,013 verified reviews

Location

9.3

Service

9.2

Value for money

9.2

Cleanliness

9.1

Facilities

8.8

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Nearest transportation options

Ngagel is within 1.56 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
More details on walking
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There are 39 places in walking distance!

Parking
FREE
Walkable places
Taman Korea
200 m
Newton Vintage Store
220 m
Pasar Pakis
410 m
Lapangan Thor
540 m
Popular landmarks
Bungkul Park
990 m
Surabaya Town Square
1.3 km
Surabaya's Zoo
1.4 km
Monkasel (Submarine Monument)
2.0 km
Tunjungan Plaza
2.4 km
Closest landmarks
Grha Prodia
240 m
Consulate of Netherlands
310 m
Klinik Modern Dasa Medika
320 m
Miracle Aesthetic Clinic Thamrin
380 m
Embassy of Denmark
390 m

Good to know

Value for money9.2
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport12.0 km

Rooms available at REGANTRIS Hotel Surabaya

Superior Room
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  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Queen Room
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  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
M Room
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  • Room size: 25 m²/269 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
S Room Twin Room Only
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  • Room size: 20 m²/215 ft²
Enter dates to see prices
S Room
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  • Room size: 20 m²/215 ft²
  • City view
Enter dates to see prices
M Room
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  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
S Room with Double Bed
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  • Room size: 20 m²/215 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
S Room(1 queen bed)
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  • Room size: 20 m²/215 ft²
Enter dates to see prices
Studio 25 - Include Breakfast
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  • Room size: 25 m²/269 ft²
Enter dates to see prices
S ROOM TWIN ( SUPERIOR TWIN ROOM )
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  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

Enjoy your vacation the finest way with a drink in your hand at REGANTRIS Hotel Surabaya's bar accessible right in front of your doorstep for whenever you need a drink or two.

Yes! REGANTRIS Hotel Surabaya offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

REGANTRIS Hotel Surabaya features car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at REGANTRIS Hotel Surabaya, enjoy your morning or evening wander at nearby park which include Taman Korea, Taman Lesti, and Bungkul Park.

REGANTRIS Hotel Surabaya's policy pertaining to children's bedding considers guests age 11 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

REGANTRIS Hotel Surabaya can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

Verified business travelers that have stayed at this property have given REGANTRIS Hotel Surabaya an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given REGANTRIS Hotel Surabaya an average rating of 8.8. You can look into more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

REGANTRIS Hotel Surabaya’s neighborhood is Surabaya Center which comprises of popular restaurants such as Chao Phraya Thai Fine Cuisine, Amboja Bistro, and Kayanna Restaurant.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

More about REGANTRIS Hotel Surabaya

More about REGANTRIS Hotel Surabaya

Experience Comfort and Convenience at REGANTRIS Hotel Surabaya

Welcome to REGANTRIS Hotel Surabaya, a 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. As you step into REGANTRIS Hotel Surabaya, you will be greeted by a warm and inviting atmosphere. The hotel boasts a total of 85 well-appointed rooms, ensuring a cozy and relaxing stay for every guest. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to make you feel right at home. Check-in time at REGANTRIS Hotel Surabaya begins at 02:00 PM, allowing you ample time to settle in and start your Surabaya adventure. Whether you're arriving from the airport, which is just a 40-minute drive away, or exploring the city before checking in, the hotel's convenient check-in time ensures a hassle-free arrival experience. When it's time to bid farewell to REGANTRIS Hotel Surabaya, check-out is until 12:00 PM. This generous check-out time allows you to enjoy a leisurely morning, savor a delicious breakfast at the hotel's restaurant, and pack your belongings at your own pace. Families traveling with children will appreciate the child policy at REGANTRIS Hotel Surabaya. Children between the ages of 5 to 10 can stay free of charge, making it an ideal choice for a family getaway. Create lasting memories with your loved ones as you explore the city and return to the comfort of your spacious room. Built in 2012 and last renovated in 2022, REGANTRIS Hotel Surabaya combines modernity with timeless charm. The hotel's contemporary design and thoughtful renovations ensure a fresh and stylish ambiance throughout. Experience the best of Surabaya with the convenience and comfort offered by REGANTRIS Hotel Surabaya.

Unwind and Indulge at REGANTRIS Hotel Surabaya's Premier Entertainment Facilities

REGANTRIS Hotel Surabaya offers a wide range of entertainment facilities designed to help guests unwind and indulge in a luxurious experience. Whether you're looking to relax with a refreshing drink, pamper yourself with a salon treatment, or rejuvenate your body and mind with a massage or spa session, this hotel has it all. Start your evening at the hotel's stylish bar, where you can sip on expertly crafted cocktails while enjoying panoramic views of the city. The bar offers a chic and sophisticated ambiance, making it the perfect spot to socialize with friends or unwind after a long day of exploring Surabaya. For those in need of some self-care, the hotel's salon offers a variety of beauty and grooming services. From haircuts and styling to manicures and pedicures, the professional staff will ensure you look and feel your best during your stay. Indulge in ultimate relaxation at the hotel's massage and spa facilities. Choose from a range of treatments, including traditional Indonesian massages, aromatherapy sessions, and body scrubs. The skilled therapists will help you release tension and rejuvenate your senses, leaving you feeling refreshed and revitalized. If you prefer to be surrounded by nature, the hotel's serene garden provides a tranquil escape from the bustling city. Take a leisurely stroll, find a peaceful spot to read a book, or simply enjoy the beauty of the lush greenery. REGANTRIS Hotel Surabaya's entertainment facilities are designed to cater to every guest's needs, ensuring a truly unforgettable stay. Whether you're in the mood for a vibrant night out, a pampering session, or a peaceful retreat, this hotel has everything you need to make your stay in Surabaya truly exceptional.

Convenience Facilities at REGANTRIS Hotel Surabaya

REGANTRIS Hotel Surabaya offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can easily take care of their laundry needs without leaving the hotel. The hotel also provides safety deposit boxes, giving guests peace of mind knowing their valuables are secure. For those looking for assistance and recommendations during their stay, the hotel offers a concierge service. The friendly and knowledgeable staff are always ready to assist with any inquiries or requests. With Wi-Fi available in both public areas and all rooms, guests can stay connected and browse the internet effortlessly. REGANTRIS Hotel Surabaya also caters to the needs of smokers with a designated smoking area. This ensures that non-smoking areas remain fresh and smoke-free. Additionally, the hotel provides luggage storage, allowing guests to store their belongings securely before check-in or after check-out. Finally, the daily housekeeping service ensures that rooms are kept clean and tidy throughout the stay. With these convenience facilities, REGANTRIS Hotel Surabaya aims to provide a seamless and enjoyable experience for all its guests, ensuring their comfort and satisfaction.

Convenient Transport Facilities at REGANTRIS Hotel Surabaya

At REGANTRIS Hotel Surabaya, we understand the importance of convenient transportation options for our guests. Whether you are arriving from the airport or planning to explore the city, we have a range of transport facilities to cater to your needs. Start your stay with ease by taking advantage of our airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival and ensure a seamless journey to the hotel. If you're looking to explore Surabaya's attractions, our hotel offers tours that can be arranged at the front desk. Let us take care of the logistics while you enjoy the sights and sounds of the city. For those traveling with their own vehicles, we provide valet parking and a car park onsite. Rest assured that your vehicle will be safely parked during your stay. Additionally, our car park is free of charge, allowing you to save on parking fees and make the most of your budget. If you prefer to travel by taxi, our hotel also offers a taxi service for your convenience. At REGANTRIS Hotel Surabaya, we strive to make your stay as comfortable and hassle-free as possible. Our comprehensive transport facilities ensure that you can easily navigate the city and enjoy all that Surabaya has to offer.

Indulge in Culinary Delights at REGANTRIS Hotel Surabaya

REGANTRIS Hotel Surabaya offers a range of dining facilities that will satisfy even the most discerning palate. Start your day off right with a visit to the hotel's restaurant, where you can enjoy a delicious breakfast buffet featuring a variety of international and local dishes. The restaurant's elegant ambiance and attentive staff create the perfect setting for a memorable dining experience. For those who prefer to dine in the comfort of their own room, REGANTRIS Hotel Surabaya also offers convenient room service. Whether you're craving a late-night snack or a full-course meal, the hotel's extensive room service menu has something to suit every taste. Simply place your order and enjoy a delectable meal delivered right to your doorstep. To ensure a comfortable and hassle-free stay, REGANTRIS Hotel Surabaya provides daily housekeeping services. You can rest assured that your room will be kept clean and tidy throughout your stay, allowing you to fully relax and enjoy your time at the hotel. Experience the utmost convenience and exceptional service at REGANTRIS Hotel Surabaya.

Comfort and Convenience at REGANTRIS Hotel Surabaya

Experience the utmost comfort and convenience at REGANTRIS Hotel Surabaya with their well-appointed rooms. Choose from the Deluxe Queen Room or the Superior Room, both designed to provide a relaxing and enjoyable stay. The Deluxe Queen Room offers a spacious 25 square meters of space, perfect for solo travelers or couples. With a comfortable Queen Bed, you can unwind and recharge after a long day of exploring Surabaya. The room is tastefully decorated, creating a cozy ambiance that will make you feel right at home. For those traveling with family or friends, the Superior Room is an excellent choice. Spanning 20 square meters, this room offers either a Queen Bed or 2 Single Beds, ensuring a comfortable night's sleep for everyone. The room is thoughtfully designed with modern furnishings and amenities, providing a relaxing retreat for guests. By booking your stay at REGANTRIS Hotel Surabaya through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, guaranteeing that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at REGANTRIS Hotel Surabaya, making your travel planning a breeze. So why wait? Book your stay now and experience the comfort and convenience that REGANTRIS Hotel Surabaya has to offer.

Discover the Vibrant Surabaya Center

Welcome to the heart of Surabaya, where the bustling city comes alive with a vibrant energy. Surabaya Center is a dynamic district that offers a multitude of attractions, shopping destinations, and cultural experiences for visitors to enjoy. One of the highlights of Surabaya Center is its shopping scene. Explore the sprawling Tunjungan Plaza, one of the largest shopping malls in Southeast Asia, where you can indulge in retail therapy with a wide range of international and local brands. For a taste of local culture, head to Pasar Atom, a bustling traditional market where you can find everything from fresh produce to handicrafts. Immerse yourself in the history and heritage of Surabaya by visiting the iconic Heroes Monument, a tribute to the city's heroes. Take a leisurely stroll along the vibrant Jalan Pemuda, lined with colonial-era buildings and charming cafes, or visit the House of Sampoerna, a museum housed in a Dutch colonial-style building, showcasing the history of Indonesia's renowned cigarette industry. With its lively atmosphere, diverse attractions, and convenient location, Surabaya Center is the perfect base for exploring the vibrant city of Surabaya. Whether you're a shopaholic, history enthusiast, or simply looking to soak up the local culture, Surabaya Center has something for everyone.

Traveling to REGANTRIS Hotel Surabaya from Surabaya's Nearest Airports

Surabaya, known as the 'City of Heroes', is a vibrant destination in Indonesia that offers a rich blend of history, culture, and modernity. If you're planning a stay at REGANTRIS Hotel Surabaya, conveniently located in Surabaya Center, getting there from the nearest airports is a breeze. For travelers arriving at Juanda International Airport, the most convenient way to reach REGANTRIS Hotel Surabaya is by taxi. The airport is approximately 20 kilometers away from the hotel, and the journey takes around 30 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it is advisable to use official taxi services to ensure safety and reliability. Sit back, relax, and enjoy the scenic drive as you make your way to the heart of Surabaya. Another option for travelers arriving at Juanda International Airport is to hire a car. Several car rental companies operate at the airport, offering a range of vehicles to suit your needs. This option gives you the freedom to explore Surabaya at your own pace and convenience. REGANTRIS Hotel Surabaya provides ample parking space, making it a convenient choice for those traveling by car.

Discover Surabaya's Iconic Landmarks near REGANTRIS Hotel Surabaya

Located in the vibrant city of Surabaya, REGANTRIS Hotel Surabaya offers easy access to a range of iconic landmarks and attractions. Immerse yourself in the rich history and culture of the city by visiting nearby landmarks such as the Sampoerna Museum, Suramadu National Bridge, and Bungkul Park. Step into the Sampoerna Museum and explore the fascinating history of Indonesia's largest cigarette factory. Marvel at the impressive Suramadu National Bridge, an architectural masterpiece that connects Surabaya with the island of Madura. Take a leisurely stroll through Bungkul Park, a popular spot among locals, and enjoy the lush greenery and serene atmosphere. For those interested in Surabaya's maritime heritage, Monkasel (Submarine Monument) and Tugu Pahlawan are must-visit attractions. Monkasel offers a unique opportunity to explore a real submarine and learn about Indonesia's naval history, while Tugu Pahlawan is a striking monument commemorating the heroes of the Indonesian independence struggle. Nature enthusiasts will appreciate the proximity of Surabaya's Zoo, where you can encounter a variety of exotic animals and enjoy family-friendly activities. Pay a visit to the iconic Suroboyo Monument, a symbol of Surabaya's spirit and resilience. Explore the historic Ampel Mosque, a significant religious site, and admire the stunning architecture of the Muhammad Cheng Hoo Mosque. Finally, don't miss the chance to cross the famous Jembatan Merah, a bridge that holds historical significance in Surabaya. With its prime location, REGANTRIS Hotel Surabaya is the perfect base for exploring these iconic landmarks and attractions, allowing you to make the most of your stay in Surabaya.

Convenient Public Transport Stations near REGANTRIS Hotel Surabaya

Located in the heart of Surabaya, REGANTRIS Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, guests will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those looking to explore Surabaya and its surrounding areas, Semut Train Station and Gubeng Train Station are excellent options. These stations provide convenient connections to various attractions and destinations in the city. Surabaya Kota is another nearby station that offers easy access to the city center and popular shopping districts. Sidotopo Train Station and Ngagel are also within reach, making it convenient for guests to travel to different parts of Surabaya. Additionally, Pasar Turi Train Station is just a short distance away, providing convenient access to the city's main transportation hub. With these public transport stations located nearby, guests at REGANTRIS Hotel Surabaya can easily navigate the city and explore all that Surabaya has to offer.

Indulge in a Culinary Adventure

Surrounding REGANTRIS Hotel Surabaya, you will find a plethora of dining options to satisfy your cravings. Just a short walk away, Aiola Eatery offers a trendy atmosphere and a diverse menu featuring both local and international dishes. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect spot to enjoy a cup of freshly brewed coffee and delicious pastries. Seafood enthusiasts will be delighted with the mouthwatering offerings at Layar Seafood KH Abdul Wahab Siamin, known for its fresh catch and flavorful seafood dishes. If you're in the mood for some hearty noodles, Apeng Kwetiau Medan - Kedung Doro is a must-visit, serving up authentic Medan-style noodles packed with aromatic flavors. For those craving traditional Indonesian cuisine, Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is the go-to place for its succulent coconut-infused satay. Soto Ayam 'Cak To' Undaan Wetan is another local favorite, serving up a comforting bowl of chicken soup with aromatic herbs and spices. Adventurous eaters can head to Rawon Setan - Embong Malang, famous for its black beef soup with a rich, savory taste. Soto Ambengan Pak Sadi is a popular spot for its flavorful beef soup, served with a variety of condiments to enhance the taste. Wapo Resto - Airlangga offers a cozy ambiance and a menu featuring a fusion of Indonesian and Western dishes. Finally, Bon Ami Restaurant is perfect for those seeking a fine dining experience, with its elegant setting and a menu showcasing a blend of international flavors. With such a diverse range of dining options nearby, REGANTRIS Hotel Surabaya ensures that every palate is catered to, making your stay a truly gastronomic delight.

Shop 'til You Drop at Surabaya's Vibrant Shopping Landmarks

Surabaya is a shopaholic's paradise, and REGANTRIS Hotel Surabaya is perfectly situated to take advantage of the city's bustling shopping scene. Just a stone's throw away from the hotel, you'll find Central Point Mall, Grand City Mall, and Plaza Tunjungan. These modern shopping complexes offer a wide range of international and local brands, making them ideal destinations for fashion enthusiasts and bargain hunters alike. If you're looking for unique souvenirs or traditional Indonesian batik, Mirota Batik is a must-visit. For a sensory experience like no other, head to Bratang Flower Market, where you'll be greeted by a kaleidoscope of colors and fragrances. Food lovers will be delighted by Wisata Rasa, a culinary haven offering a variety of local delicacies. Pasar Keputran and Pasar Genteng are bustling traditional markets where you can immerse yourself in the vibrant local culture and find everything from fresh produce to handicrafts. For vintage lovers, Newton Vintage Store is a treasure trove of retro fashion finds. And if you're craving more retail therapy, Marvell City is just a short drive away, offering a mix of shopping, dining, and entertainment options. With such a diverse range of shopping landmarks surrounding REGANTRIS Hotel Surabaya, you'll be spoilt for choice during your stay in Surabaya.

Affordable Luxury at REGANTRIS Hotel Surabaya

Experience luxury without breaking the bank at REGANTRIS Hotel Surabaya. With an average price of $26 per room, this hotel offers exceptional value for money compared to the city's average price of $28 per room. At REGANTRIS Hotel Surabaya, you can indulge in a comfortable and stylish stay without compromising on quality. The hotel boasts modern and well-appointed rooms, featuring elegant decor and all the amenities you need for a relaxing stay. From the moment you step into the hotel's inviting lobby, you'll be greeted by friendly staff who are dedicated to ensuring your stay is nothing short of perfect. Whether you're visiting Surabaya for business or leisure, REGANTRIS Hotel Surabaya provides a convenient and affordable base for exploring all that this vibrant city has to offer.

Excellent Stay at REGANTRIS Hotel Surabaya

REGANTRIS Hotel Surabaya offers a truly enjoyable experience for its guests. With its nice and bright rooms, excellent amenities, and friendly staff, it is no wonder that visitors are eager to return. The hotel provides good value for money, offering comfortable rooms at an affordable price while maintaining a high level of hygiene. The location is also convenient, with a convenience store nearby and several highly rated restaurants within walking distance. Whether you are staying for a night or longer, REGANTRIS Hotel Surabaya is the perfect choice for a pleasant and memorable stay.

A Perfect Blend of Comfort and Value at REGANTRIS Hotel Surabaya

Discover a hotel that consistently receives outstanding customer ratings at REGANTRIS Hotel Surabaya. With an impressive overall rating of 8.9, this hotel is a favorite among travelers seeking a comfortable and value-for-money stay in Surabaya, Indonesia. One of the key aspects that sets REGANTRIS Hotel Surabaya apart is its exceptional value for money. With a rating of 9.0 for value, guests are delighted by the affordable rates combined with the high level of comfort and service provided. Whether you're traveling for business or leisure, this hotel offers great bang for your buck, allowing you to enjoy a memorable stay without breaking the bank. Another highlight of REGANTRIS Hotel Surabaya is its well-equipped facilities. With a rating of 8.6, guests have access to a range of amenities that enhance their overall experience. From a fitness center to a swimming pool, this hotel ensures that guests have everything they need for a relaxing and enjoyable stay. Whether you're looking to stay active or unwind after a long day, REGANTRIS Hotel Surabaya has you covered.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • Halal breakfast
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Fruits/snacks
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Visual alarm
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
RoCA
  • Cuisine: Indonesian, International, Grill/BBQ
  • Menu: Buffet, A-la-carte

Location

Jalan Dokter Soetomo, Surabaya Center, Surabaya, Indonesia, 60264

Exceptional9.3

Location

Airports
  • Juanda International Airport (SUB)
    12.0 km
  • Abdul Rachman Saleh Airport (MLG)
    72.7 km
Public transportation
  • Ngagel
    1.6 km
  • Wonokromo Railway Station
    2.1 km
Hospital or clinic
  • Grha Prodia
    240 m
Shopping
  • Tunjungan Plaza
    2.4 km
Convenience store
  • Indomaret
    610 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Bungkul Park
    990 m
  • Surabaya Town Square
    1.3 km
  • Surabaya's Zoo
    1.4 km
  • Monkasel (Submarine Monument)
    2.0 km
  • Tunjungan Plaza
    2.4 km
  • Tugu Pahlawan
    4.2 km
  • Suramadu National Bridge
    4.5 km
  • Sampoerna Museum
    5.9 km
  • Masjid Nasional Al Akbar Surabaya
    6.2 km
  • Pakuwon Food Festival
    7.5 km
Nearby landmarks
  • Taman Korea
    200 m
  • Newton Vintage Store
    220 m
  • Grha Prodia
    240 m
  • Consulate of Netherlands
    310 m
  • Klinik Modern Dasa Medika
    320 m
  • Miracle Aesthetic Clinic Thamrin
    380 m
  • Embassy of Denmark
    390 m
  • Pasar Pakis
    410 m
  • TLC (Total Life Clinic)
    440 m
  • Consulate of Sweden
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 5-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-out from06:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)40
  • Airport transfer fee250000 IDR
Extras
  • Breakfast charge (unless included in room price)90750 IDR
The property
  • Year property opened2012
  • Number of floors6
  • Number of rooms 85
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of REGANTRIS Hotel Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 10
  • 9.2
  • 10
  • 9.6
  • 9.2
  • 10
  • 10
  • 10

Most recent

  • Location score 9.3 out of 10 and is a high score in Surabaya
    Location9.3
  • Service score 9.2 out of 10 and is a high score in Surabaya
    Service9.2
  • Value for money score 9.2 out of 10 and is a high score in Surabaya
    Value for money9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Surabaya
    Cleanliness9.1
  • Facilities score 8.8 out of 10 and is a high score in Surabaya
    Facilities8.8
High score for Surabaya

Rating

9+ Exceptional (504)
8-9 Excellent (94)
7-8 Very Good (130)
6-7 Good (28)
<6 Below Expectation (43)

Review summary

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This hotel has a great location, according to numerous reviews. Guests also frequently mention the excellent and friendly staff. The comfortable and clean rooms, with nice decor, are another highlight, with multiple reviews praising the quality of the accommodations. Additionally, guests appreciate the good facilities, including Wi-Fi and toiletries. Those looking for the best value for their money will appreciate that this hotel is a great choice.

Few mention limited breakfast; hotel receives positive feedback.

Did you find this review summary helpful?

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Show reviews that mention 

Showing 799 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Ria from Indonesia
    Solo traveler
    Superior Room
    Stayed 1 night in December 2025

    “Exceptional”

    Tidak sengaja menemukan hotel ini. Bersih dan nyaman. Staff nya ramah dan membantu. Salah satu resepsionisnya Kak Fitri ya kalau tidak salah. Lupa. Hotel ini juga jual jajanan sepertinya produk UMKM. Senang lihat perusahaan yang mendukung ekosistem lokal. Bisa ambil welcome drink yang disediakan. Hotel nya bersih , nyaman, tempat tidur nya wangi, empuk. Istirahat jadi happy dan tenang. Kamar mandi bersih. Lemari disediakan hanger, sandal dan ada safety box. Interiornya lucu ada mural2 gt . Dapat minuman dan snack di kamar. Ada sabun, sikat gigi, odol. Kamarnya tidak pengap. Cahaya masuk ke kamar. Satpamnya juga ramah. Sekitaran Hotel ada cafe dan tempat makan. Tinggal jalan kaki saja. Pokok suka. Kalau ada rezeki, menginap sini lagi.

    Reviewed December 07, 2025
  2. 9.6
    Exceptional
    Digdo from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in October 2025

    “Facilities and infrastructure”

    The strategic location and comfort are quite satisfying, but there are some notes regarding the facilities. The toilet spray system has a very weak water flow (it cannot spray forcefully), and there is no cover for the car parking area, so when it rains all night, in the morning, the car will be wet, very dirty, and filled with leaves and flowers from the plants in the parking area.

    Reviewed October 26, 2025
    Auto-translated through generative A.I.

    Dear Digdo, Hello dari Regantris Surabaya, Terimakasih untuk nilai sempurnya yang diberikan melalui aplikasi Agoda. Kami sangat senang mendengar pengalaman menginap Anda bersama keluarga mendapatkan kesan yang sangat baik. Sangat penting bagi kami mendengar ulasan menginap para pelanggan kami untuk menjadi bahan evaluasi terhadap produk dan pelayanan yang secara konsisten kami lakukan improvisasi. Sekali lagi kami ucapkan terimakasih atas kunjungan Anda. Semoga kami bisa menyambut Anda kembali pada kunjungan-kunjungan berikutnya. Salam hangat, Fajar Putra Cluster Front Office

    Responded October 30, 2025
    REGANTRIS Hotel Surabaya
  3. 10.0
    Exceptional
    Athalia from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in September 2025

    “A PLEASANT STAY EXPERIENCE ”

    I stayed for 3 days and 2 nights, starting from check in assisted by Natasya then she was very helpful, my room was really cleaned very thoroughly even the housekeeping who cleaned my room seemed to know that I would return to the room at night because even my bathroom shower was set to warm, all equipment from towels to bathroom mats were replaced with new ones, everything was neat and satisfying! well done!

    Reviewed September 06, 2025

    Dear Athalia, Warmest greetings from Regantris Surabaya, Thank you for rating us 10 which is the utmost perfect point at Agoda. Every time we hear our guest having pleasant staying experience at Regantris Surabaya, seems like energy burst renewed which energize us to run this hotel with highest standard to create much more memorable stay for our guest. We are committed and strive in ensuring our guest having what they call as amazing service. Once again thank you for your review, we wish to welcoming you back again at Regantris Surabaya to create more memorable moment. Sincerely yours, Fajar Putra Cluster Front Office Manager

    Responded September 23, 2025
    REGANTRIS Hotel Surabaya
  4. 8.4
    Excellent
    Andina from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in August 2025

    “Staycation”

    The hotel location is strategic, the staff service is very friendly and responsive, the price is quite cheap. However, I apologize that I booked a non-smoking room but it smelled of cigarette smoke, the towels also smelled of cigarette smoke, I already informed the staff but they couldn't move the room and only helped with a perfume spray, even though there is a no smoking policy in the room. When I first entered the room, the floor felt dusty. As for the breakfast menu, it was really excellent, the menu was varied, the taste was also good, and there were various snack/cake options. Please continue to improve the service. Thank you.

    Reviewed August 24, 2025
    Auto-translated through generative A.I.

    Dear Kak Andina, Salam hangat dari Regantris Hotel Surabaya, Terimakasih telah memilih Regantris Hotel Surabaya sebagai penyedia akomodasi perjalanan Kakak di Surabaya. Kami sangat menghargai waktu yang Kakak luangkan untuk menilai dan memuji pelayanan staff kami yang ramah dan responsif. Kami juga gembira mendengar bahwa Kakak merasa cocok dengan menu sarapan pagi yang kami tawarkan, karena kepuasan tamu merupakan prioritas utama kami. Sebagai tambahan informasi, kami menyediakan pelayanan pengantaran ke Kebun Binatang Surabaya dan Tunjungan Plaza secara gratis pada jam-jam tertentu untuk membuat pengalaman pelanggan kami selama berkunjung ke Kota Surabaya menjadi semakin berkesan. Kami nantikan kedatangan Kakak kembali ke Regantris Hotel Surabaya. Salam hangat, Fajar Putra Cluster Front Office Manager

    Responded September 02, 2025
    REGANTRIS Hotel Surabaya
  5. 9.2
    Exceptional
    Yetty from Indonesia
    Solo traveler
    Superior Room
    Stayed 1 night in September 2025

    “Affordable luxury hotel”

    When I first arrived at the hotel, what came to mind was the cozy lobby design, stylish and suitable for young people. The room is indeed small; if you share it with another person, it feels a bit cramped, especially if you have a lot of belongings, but the arrangement of the room and the bathroom is neat. The staff is friendly, and the food at the restaurant is quite decent.

    Reviewed October 20, 2025
    Auto-translated through generative A.I.

    Dear Yetty, Warm hello dari Regantris Surabaya, Terimakasih atas penilaian sempurna yang telah dibagikan di aplikasi Agoda. Regantris Surabaya memiliki gaya bahasa design energic youthfull. Bahasa ini langsung bisa Anda rasakan sejak menapakkan kaki di Lobby kami. Koridor hingga kamar pun sangat kental dengan bahasa design energic youthfull. Untuk informasi, kami juga memiliki property dengan bahasa design bergaya classic elegant yang mungkin Anda tertarik untuk mencobanya. Dengan standar pelayanan yang sama, Royal Regantris Cendana merupakan property kami yang berlokasi di pusat Kota Surabaya. Sekali lagi kami ucapkan terimakasih atas kunjungan Anda. Kami berharap bisa menyambut Anda kembali pada kunjungan selanjutnya. Salam hangat, Fajar Putra Cluster Front Office Manager

    Responded October 22, 2025
    REGANTRIS Hotel Surabaya
Changed to review page 1

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