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Richmond Hotel Fukuoka Tenjin
4-8-25 Wtanabedori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tenjin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ohori Park. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Laundry service
Safety deposit boxes
Richmond Tenjin”
Great location! No need to ride the train to experience good food and shopping in Tenjin.
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Swift check-in/out with friendly staff”
We planned a 5nights/4days trip to Fukuoka with our 3yr old and hotel hopped at three hotels; and I'd say Richmond was one of the best! It was the only hotel that offered kids amenities (including slippers which my toddler loved). The check-in was swift and location was great! It has easy access to the subway stations with escalators. I'd highly recommend this hotel to anyone.
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Dear Customer, First of all we apologize you for the late response. Thank you for sharing your review about Richmond Hotel Fukuoka Tenjin on your visit at the beginning of this year. We are welcoming families with child (ren) all the time of the year from home and abroad. If you come with your child we hand you slippers, body sponge, and toothbrush for child. If you share the bed with him or her a set of towels for child will be placed beside you. As you have found we are in the very center of the city of Fukuoka which has population of about 1,600,000. We are surrounded by famous department stores, shops, stores. and restaurants you can enjoy variety of cuisine. Next time you visit Fukuoka please choose our hotel again. Should you have any questions do not hesitate to ask us any time. We look forward to welcoming you in the near future. Sincerely, Toshio Machida Receptionist Richmond Hotel Fukuoka Tenjin
Awesome stay at Richmond Hotel Fukuoka Tenjin”
Great service staff. The room is always well groomed. Fully automated. I just had a hard time using my key card (user issues). The hotel is near the food stalls and the malls are all around. Bus station is around the corner and 10 mins walk to the train station. Walking distance to the Canal city and Don Quixote.
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Dear Teta, First of all, we apologize you for the late response. Thank you for staying with us in February, and sharing your review on Richmond Hotel Fukuoka Tenjin. We are sorry to hear that you were in trouble in using room key. In March this year we renewed function of room key. Right now the door is opened very smoothly if you just place your room key on the panel near door knob. You do not have to insert key into door knob any more. There are plenty of restaurants, shops, stores, department stores around the hotel. It is quite easy to get there from here. If you need more information about them on your next visit here feel free to ask the reception. We look forward to serving you again in the near future. Sincerely, Toshio Machida Receptionist
Cosy stay ”
Richmond hotel provided our family a very cosy room. Its location s great too, you can find the “ya-dai”, street food stall, just downstairs. Big shopping malls are also nearby. I had a great time staying in this hotel.
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Dear Guest, Thank you for staying with us, and for sharing your review on Richmond Hotel Fukuoka Tenjin. We apologize you for the late response. We are in the center of the big city of Fukuoka with population of about 1,600,000. As you have found this time there are plenty of shops, stores, department stores, and outside fool stalls. In such a rich environment we will improve the quality of service to guests from home and abroad. We look forward to welcoming you again in the near future. Sincerely, Toshio Machida Receptionist
Richmond Hotel is the place to be at Tenjin”
Location is superb as a lot of food options are near, including Family Mart, Starbucks, Seattles Best, etc 10 min walk from subway station and Don Quixote
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Dear Ellaine, First of all, we apologize you for the late response. Thank you for staying with us in February, and for sharing your review on Richmond Hotel Fukuoka Tenjin. As you have found there are lots of restaurant around us. Next time you stay here feel free to ask us at the reception if you need further information about these restaurants. We look forward to welcoming you again in the near future. Sincerely, Toshio Machida Richmond Hotel Fukuoka Tenjin
Value for money ”
Room was considered big in Japan. Very clean and comfortable. Staff were all very friendly and their service provided was good. Location need around 7-10mins walk to Tenjin subway via the underground shopping street.
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Dear Suet, First of all, we do apologize you for the late response. Thank you for staying with us in February, and for sharing your review on Richmond Hotel Fukuoka Tenjin. It is rewarding for us to receive such encouraging comments. If you visit Fukuoka again please choose our hotel.If you have any inquiries do not hesitate to contact us any time. We look forward to welcoming you again in the near future. Sincerely, Toshio Machida Richmond Hotel Fukuoka Tenjin
Good location”
Good service, location is on the central, can walk trough shopping center, not far from metro, recommended!!
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Great location for Fukuoka trip”
Great location for eating Fukuoka gourmets Many restaurants are near the hotel. You can eat delicious food and go back hotel by walk
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Excellent”
hotel room is small but it is in very good location. lot of Shopping and restaurants around. Breakfast is veery good and staffs are helpful
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Dear Guest, Thank you for staying with us, and for sharing your review on Richmond Hotel Fukuoka Tenjin. We apologize you for the late response. We were pleased to read your comments that you liked our location, restaurant, and staff. Your post was received very well among us. If you have any inquiries feel free to contact us any time. We look forward to welcoming you back in the near future. Sincerely, Toshio Machida Receptionist
Very good”
location is good, good, good....
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Hew From Malaysia ”
Great Location
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Hew From Malaysia ”
Great Location
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Not a satisfactory experience”
Rooms are small and without window, while the A/C doesn't seem to work. The parking lot is not a conventional one, but a mechanical one, which makes you very inconvenient to retrieve a car. In addition, the parking lot charges you around 1500¥ per day.
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Dear Guest, Thank you for staying with us, and sharing your review about Richmond Hotel Fukuoka Tenjin on your visit in January. We apologize you for the late response. We are concerned that we did not meet your expectations in connection with or room facilities and our parking.We are right now checking if all air conditioners functioning properly. We fix it immediately whenever we find mechanical error. Again we do apologize that the breakdown made you so uncomfortable. Window in guest room can be opened. Right or left side of window is opened slightly about 10 cm back and forth. We have regretted that we have informed you about it during your stay here. If you prefer conventional parking we take you to a contracted parking nearby which is in about couple of minutes on foot. Next time you come here with your car please do not hesitate to speak to our parking staff that you want to park your car in contracted parking.We look forward to welcoming you again. Sincerely, Toshio Machida
Richmond Hotel Fukuoka Tenjin”
I was pleasantly surprised staying at Richmond Hotel Fukuoka Tenjin. Its location is great, besides major department stores, shops, convenience stores, and restaurants. It is also close to the subway. What surprised me is that they provide a smart phone with LTE/4G mobile data on loan while your checked in at the hotel. It allows you to search for things while on the go, use google maps, make unlimited calls (to certain countries), and even post and upload photos on your social media. I would definitely stay here again, if I happen to be in Fukuoka!
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Weekend Shopping Spree in Fukuoka”
I stayed in Richmond with a friend of mine and we were in Fukuoka for a shopping trip. The location of the hotel was great, really close (it takes us about 5-8 minutes) to the central shopping centre and around 6-7 minutes to the Tenjin Bus Station. Aside of that, the amenities of the hotel is also fantastic. The only thing I would complain is probably shower cap and a softer pillow. The staffs were great, they spoke English very well, lets us change our pillow for the softer ones. They let us borrow the hotel umbrellas during our stay since it was rather rainy. As for breakfast, I wouldn't really recommend it. Variety wise, not that good but for taste not so bad. However with a cost of about 1000 JPY / head, I would recommend to just try eating in a nearby restaurant. The hotel is also really close to a mini market called Sun 'R' Us and also close to Starbucks. Restaurants is also pretty close to the hotel. All in all, I believe it was a fantastic experience for me and I would recommend people to stay there. I am in fact planning for another stay at Richmond in near time.
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Location is convenient, good for families ”
Richmond Hotel is conveniently located. While not walking distance from Hakata Station, it is a short drive away by taxi (Y800~). It is close to shopping malls. Our room has 2 queen beds, large enough for a family of 5 (kids ages 10,7,4). I informed the hotel in advance about my kids thru email and I was given kids' amenities upon arrival. Staff was helpful and can speak good English. They contacted Yamato transport when one of my luggage failed to arrive. Buffet breakfast is basic but reasonably priced. Will stay at Richmonde if ever I will visit Fukuoka again.
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Nice room and convenient location.”
The moderate room is spacious and clean. The bed and room itself were pretty big for Japanese standards and comfortable. The hotel is centrally located, in the Tenjin shopping district of Fukuoka, within a 5 minute walk to Nishitetsu Fukuoka Station. The only minor issues were that the hotel faces one of the main roads in Fukuoka so traffic noise can cause a disturbance, even though you are staying on a high floor. The front desk staff were polite, but as usual, need to be trained and educated about who they are supposed to require a copy of a passport from. The rule is only non-resident foreigners are supposed to present their passports to the hotel. But just by looking at me, the first question they almost always ask in me English me, May I have your passport? I then have to explain that I live in Japan, so I don't need to present a passport to them. They just assume that me not looking Japanese or not presenting reservation information in Japanese that I don't live in Japan.
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Excellent hotel”
Perfectly located in Tenjin with 1 min. walk to the underground street and 2 min. walk to Mitsukoshi. Helpful staff. The breakfast is good but you can skip as it’s very easy to find good food around. The size of my double bed room is not bad when compared with the same room type of other hotels in Japan. Will definitely book Richmond again in my next trip to Fukuoka. Highly recommended.
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Receptionists are very friendly and helpful / Location is convenient”
Hotel receptionists are very friendly and helpful. Location is convenient which is close to Metro and shopping malls. Richmond Hotel Fukuoka Tenjin has my top recommendation.
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Perfect Location”
Richmond Hotel is in a quite location, yet a few steps away from the shopping areas of Tenjin and the Fukuoka Train Station. That's why location-wise, this is an excellent hotel for me. But room-size is typically Japanese, small and challenging. Staff is helpful but not quite good in English so communication is a bit difficult. Breakfast is not included in our room rate so I cannot judge the food. But the restaurant looks good and serves Italian food during the day.
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