Exterior view, Sheraton Hai Phong in Haiphong
See all photos
Sheraton Club, Guest room, 1 King, Skyline view - Bed, Sheraton Hai Phong in Haiphong
Restaurant, Sheraton Hai Phong in Haiphong
Lobby, Sheraton Hai Phong in Haiphong
Swimming pool, Sheraton Hai Phong in Haiphong
Lobby, Sheraton Hai Phong in Haiphong
Reception, Sheraton Hai Phong in Haiphong
Remove from saved list

Sheraton Hai Phong

Vinhomes Imperia Hai Phong, Ha Noi Street, Thuong Ly Ward, Hong Bang District, Hai Phong City, Riverside - Cam River / Old Harbour, Haiphong, Vietnam, 180000 - See map

Experience luxury and convenience at Sheraton Hai Phong. Enjoy picturesque harbor views, easy riverfront access, and proximity to cafes, markets, and landmarks. Stay in spacious rooms with AC, complimentary Wi-Fi, and in-room safe. Relax with a pool and refreshing drinks at the exclusive bar. Stay fit with the fitness center and swimming pool. Great value for both business and leisure travelers. Book now for an unforgettable stay for two travelers! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Haiphong every 8 minutes on Agoda.com

Based on 1,095 verified reviews

Cleanliness

9.3

Facilities

9.0

Service

9.0

Value for money

8.8

Location

8.6

See map

8.6Excellent

Location rating score

Excellent location - 1.76 kilometers from city center
Parking
FREE
Closest landmarks
Sunset Beer
550 m
BV Thượng Lý
600 m
Hô Tiên Dung
650 m
Bãi đõ xe thượng lý
680 m
sông Thượng Lí
780 m
Value for money8.8
Distance to city center3 km
Location rating8.6
Nearest airportCat Bi International Airport (HPH)
Distance to airport7.9 km

Rooms available at Sheraton Hai Phong

Presidential Suite, 1 King, Skyline view
...
  • Room size: 300 m²/3229 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite With Skyline View
...
  • Room size: 300 m²/3229 ft²
  • Outdoor view
Enter dates to see prices
Sheraton Club, Guest room, 2 Twin/Single Beds, Skyline view
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite, 1 King, Skyline view
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Club, Guest room, 1 King, Skyline view
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe, Guest room, 1 King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Panoramic View Suite - Maximum 3 Pieces of Laundry Per Day
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices
Executive Panoramic View Suite - Maximum 3 Pieces of Laundry Per Day
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, View(1 King Bed and 1 Double Sofa Bed)
...
  • Room size: 300 m²/3229 ft²
Enter dates to see prices

Frequently asked questions

Does Sheraton Hai Phong have bars on the premises?

Delight in your holiday vacation the perfect way with a drink in your hand at Sheraton Hai Phong's bar accessible right in front of your doorstep for when you need a drink or two.

Does Sheraton Hai Phong have a swimming pool?

While staying at Sheraton Hai Phong, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Sheraton Hai Phong provide laundry services?

Yes! Sheraton Hai Phong offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does Sheraton Hai Phong provide dry cleaning services?

Yes! Sheraton Hai Phong provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Sheraton Hai Phong?

Sheraton Hai Phong has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Sheraton Hai Phong offer an option for contactless check-in and check-out?

At Sheraton Hai Phong, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What is the typical rating that verified Business travelers' have given to Sheraton Hai Phong?

Past business travelers that have stayed at this property have given Sheraton Hai Phong an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Sheraton Hai Phong?

Verified couple travelers that have stayed at this property have given Sheraton Hai Phong an average rating of 9.1. You can look up on more in depth customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Sheraton Hai Phong?

Past families with older children that have stayed at this property have given Sheraton Hai Phong an average rating of 9.0. You can check out more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Sheraton Hai Phong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

More about Sheraton Hai Phong

More about Sheraton Hai Phong

Experience Luxury and Comfort at Sheraton Hai Phong

Welcome to Sheraton Hai Phong, a luxurious 5-star hotel nestled in the vibrant city of Haiphong, Vietnam. With its impeccable service, elegant design, and convenient location, this hotel is the perfect choice for both business and leisure travelers. Conveniently situated just 30 minutes away from the airport, Sheraton Hai Phong offers a seamless travel experience. Whether you're arriving or departing, you can rest easy knowing that you're just a short distance away from your flight. Check-in at Sheraton Hai Phong begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and attentive staff will be there to assist you with any requests or questions you may have. And when it's time to bid farewell to this exceptional hotel, check-out is until 12:00 PM, giving you plenty of time to wrap up your stay. Located just 3 km from the city center, Sheraton Hai Phong provides the perfect balance between tranquility and accessibility. You can easily explore the vibrant streets of Haiphong, immerse yourself in the local culture, and discover the hidden gems this city has to offer. After a day of adventure, retreat to the comfort of your well-appointed room and indulge in a restful night's sleep. With a total of 362 rooms, Sheraton Hai Phong offers a variety of accommodation options to suit every traveler's needs. Each room is elegantly designed, combining modern comforts with traditional Vietnamese touches. From spacious suites to cozy rooms, you'll find a sanctuary that caters to your preferences and ensures a memorable stay. Please note that Sheraton Hai Phong has a child policy in place. While children are welcome at the hotel, they may not stay free of charge and additional fees may apply. For more information on the child policy and any extra charges, please contact the hotel directly. Experience the epitome of luxury and comfort at Sheraton Hai Phong. Book your stay today and discover the perfect blend of Vietnamese hospitality and world-class amenities.

Unwind and Indulge at Sheraton Hai Phong's Entertainment Facilities

Sheraton Hai Phong offers an array of entertainment facilities that will ensure a memorable and enjoyable stay. Whether you're looking for relaxation or excitement, this hotel has it all. For those who love retail therapy, the hotel's shops are a haven for fashionistas and souvenir hunters alike. Browse through a variety of stores offering local crafts, clothing, and unique gifts to take home as a memento of your stay. After a day of exploring the city, head to the bar for a refreshing drink and unwind in a cozy atmosphere. Sip on expertly crafted cocktails or indulge in a glass of fine wine while enjoying live music or sports events on the big screen. For ultimate relaxation, indulge in a rejuvenating massage at the hotel's spa. Pamper yourself with a variety of treatments designed to soothe your mind, body, and soul. The hot tub, sauna, and steam room are perfect for unwinding and detoxifying after a long day of sightseeing. Don't forget to visit the gift/souvenir shop to pick up some unique treasures to remember your stay at Sheraton Hai Phong. Whether you're looking for a special gift for a loved one or a keepsake for yourself, you're sure to find something special here. Experience the perfect blend of leisure and luxury at Sheraton Hai Phong's entertainment facilities, where every moment is designed to make your stay unforgettable.

Stay Active at Sheraton Hai Phong's State-of-the-Art Sports Facilities

At Sheraton Hai Phong, we understand the importance of staying active while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool for a refreshing swim or enjoy a leisurely afternoon lounging by the water. Our pool area provides a serene and tranquil environment, perfect for unwinding after a long day of exploring Haiphong. For those looking to break a sweat, our fully-equipped fitness center is at your disposal. Featuring state-of-the-art cardio machines, weightlifting equipment, and a dedicated area for stretching and yoga, our fitness center caters to all fitness levels and preferences. Stay on top of your workout routine and enjoy a fulfilling exercise experience during your stay at Sheraton Hai Phong. Whether you prefer a dip in the pool or a challenging workout session, our sports facilities are designed to provide a well-rounded fitness experience for our guests. Stay active and rejuvenated at Sheraton Hai Phong, where your health and well-being are our top priorities.

Convenience Facilities at Sheraton Hai Phong

Sheraton Hai Phong offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day, right in the comfort of their own room. The hotel also provides a laundry service, allowing guests to have their clothes cleaned and pressed without any inconvenience. Additionally, the safety deposit boxes offer a secure place for guests to store their valuable belongings, providing peace of mind throughout their stay. The concierge service at Sheraton Hai Phong is readily available to assist guests with any requests or inquiries they may have. Whether it's arranging transportation, booking tours, or providing recommendations for local attractions, the knowledgeable concierge staff is dedicated to ensuring a memorable stay. The hotel also offers Wi-Fi in public areas, allowing guests to stay connected and browse the internet effortlessly. Furthermore, with Free Wi-Fi available in all rooms, guests can easily stay connected with their loved ones or catch up on work. To cater to the needs of busy travelers, Sheraton Hai Phong provides convenient services such as dry cleaning and express check-in/check-out. Guests can have their clothes cleaned and pressed quickly, while the express check-in/check-out service allows for a seamless arrival and departure experience. The hotel also offers luggage storage, providing a secure place to store belongings before check-in or after check-out. Additionally, the convenience store on-site offers a wide range of essentials and snacks, ensuring that guests have everything they need within easy reach. With daily housekeeping, guests can enjoy a clean and tidy room every day, making their stay even more comfortable and enjoyable.

Convenient Transport Facilities at Sheraton Hai Phong

At Sheraton Hai Phong, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Whether you are arriving by air or car, our hotel has you covered. For those flying into Haiphong, our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking away the stress of finding transportation. If you prefer to drive, our hotel provides a car park onsite, so you can conveniently park your vehicle without any worries. The best part is, our car park is free of charge, allowing you to save on parking fees. Additionally, if you need to explore the city or travel to nearby attractions, our taxi service is readily available. Our knowledgeable drivers will ensure you reach your destination safely and efficiently. At Sheraton Hai Phong, we strive to make your stay as convenient and comfortable as possible, starting from the moment you arrive. With our range of transport facilities, you can focus on enjoying your trip without any transportation worries.





Indulge in Culinary Delights at Sheraton Hai Phong

At Sheraton Hai Phong, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a variety of culinary delights throughout their stay. From the convenience of 24-hour room service to the vibrant ambiance of the on-site coffee shop, there is something to satisfy every craving. Start your day off right with a delicious breakfast at the restaurant, where a sumptuous breakfast buffet awaits. Feast on a selection of both local and international dishes, including fresh fruits, pastries, and made-to-order omelets. For those who prefer a lighter option, a continental breakfast is also available. Whether you're in the mood for a quick bite or a leisurely meal, Sheraton Hai Phong has you covered. With attentive room service, you can enjoy a delectable meal in the comfort of your own room. The daily housekeeping ensures that your dining experience is always accompanied by a clean and inviting atmosphere. So, come and embark on a culinary journey at Sheraton Hai Phong, where tantalizing flavors and impeccable service await.

Luxurious Rooms at Sheraton Hai Phong

Indulge in the ultimate comfort and luxury at Sheraton Hai Phong with a range of exquisite room offerings. Choose from the spacious Deluxe Guest rooms, featuring either a plush King bed or two comfortable Twin beds, both spanning 36 square meters. For a truly elevated experience, the Executive Suite offers a generous 80 square meters of space, complete with a stunning skyline view and a lavish King bed. And for those seeking the pinnacle of opulence, the Presidential Suite awaits, boasting an expansive 300 square meters and a majestic King bed with panoramic skyline views. Additionally, the Sheraton Club rooms provide a touch of exclusivity with their own skyline views and either a King bed or two Twin beds, spread across 43 square meters. Book your stay at Sheraton Hai Phong on Agoda and enjoy the best prices and a hassle-free experience, ensuring a memorable and comfortable stay.

Discover the Charm of Riverside - Cam River / Old Harbour in Haiphong, Vietnam

Nestled along the picturesque Cam River, Sheraton Hai Phong offers an idyllic retreat in the heart of Haiphong, Vietnam. The hotel's prime location provides guests with easy access to the vibrant Riverside - Cam River / Old Harbour area, a bustling hub of culture and history. Stroll along the riverbanks and soak in the charming atmosphere as you explore the Old Harbour, once a thriving trading port that played a significant role in Vietnam's history. Admire the beautifully preserved French colonial architecture that lines the streets, offering a glimpse into the city's past. Immerse yourself in the local culture by visiting the vibrant local markets, where you can sample delicious street food, shop for unique handicrafts, or simply observe the lively atmosphere. For those seeking a moment of tranquility, take a leisurely boat ride along the Cam River and enjoy the serene surroundings. Whether you're a history enthusiast, a food lover, or simply looking to immerse yourself in the local culture, the Riverside - Cam River / Old Harbour area has something to offer for everyone.

Traveling from the Airport to Sheraton Hai Phong

Located in the picturesque Riverside - Cam River / Old Harbour area of Haiphong, Vietnam, Sheraton Hai Phong is a luxurious haven for travelers seeking comfort and convenience. When it comes to reaching this stunning hotel from the nearest airport, there are a few options to consider. If you are arriving at Cat Bi International Airport, which is the closest airport to Haiphong, you can easily reach Sheraton Hai Phong by taxi or private car. The journey from the airport to the hotel takes approximately 15 minutes, allowing you to quickly settle into your luxurious accommodations. Taxis are readily available outside the airport, and it is advisable to choose reputable taxi companies or use ride-hailing apps for a hassle-free experience. Alternatively, if you prefer public transportation, you can take a shuttle bus from the airport to the city center and then transfer to a local bus or taxi to reach Sheraton Hai Phong. The shuttle bus service operates regularly and offers a cost-effective option for budget-conscious travelers. Whichever mode of transportation you choose, the journey from the airport to Sheraton Hai Phong promises to be a seamless and enjoyable experience, allowing you to fully immerse yourself in the beauty and charm of Haiphong. Once you arrive at the hotel, you will be greeted by elegant interiors, luxurious amenities, and breathtaking views of the Cam River, ensuring a memorable stay at Sheraton Hai Phong.

Discover the Vibrant Surroundings of Sheraton Hai Phong

Nestled in the heart of Haiphong, Vietnam, Sheraton Hai Phong offers a convenient location surrounded by a range of landmarks and attractions. Just a short distance away, you'll find the Main Post Office, a historic building that showcases architectural beauty and serves as a reminder of the city's rich heritage. Take a stroll along the picturesque đoạn sông, a charming river where you can enjoy the tranquil atmosphere and admire the scenic views. For those interested in exploring local culture, the nearby Vietcombank is worth a visit. This bustling financial institution not only offers banking services but also serves as a hub for locals and tourists alike, providing a glimpse into the city's economic activities. If you're in the mood for some retail therapy, head to DafjCo furniture store, where you can browse through a wide selection of stylish furniture pieces and home decor items. Nature enthusiasts will appreciate the proximity to đầm TÂn Hoa and đầm Hàng Khu, two beautiful lakes that offer a peaceful escape from the city's hustle and bustle. Immerse yourself in the serene surroundings, go for a leisurely walk, or simply relax and enjoy the calming ambiance. Additionally, Sheraton Hai Phong is located near Viện 7, a renowned educational institution, making it a convenient choice for visitors attending events or conferences at the institute. With its prime location and close proximity to these landmarks and attractions, Sheraton Hai Phong offers a perfect base for both business and leisure travelers seeking to explore the vibrant city of Haiphong.





Diverse Culinary Experiences

Located in the heart of Haiphong, Sheraton Hai Phong offers a wide range of dining options within walking distance. Indulge in the authentic flavors of India at Vanakkam Indian Family Restaurant and Francesca Indian Halal Restaurant. If you're in the mood for international cuisine, head to Wander Station & D'myna Restaurant, where you can savor a variety of dishes from around the world. For those craving a taste of Vietnam, 3Vins Restaurant & Wine Bar offers traditional Vietnamese cuisine with a modern twist. If you're a fan of craft beer, T-Pub - Craft Beer Station is the place to be, with a selection of local and international brews. And for a quick bite or a cup of coffee, HARBOUR D'COFFEE is the perfect spot. With such a diverse range of culinary experiences just steps away, Sheraton Hai Phong ensures that every guest's taste buds are satisfied.





Unbeatable Value: Sheraton Hai Phong Offers Luxury at an Affordable Price

Experience the pinnacle of luxury without breaking the bank at Sheraton Hai Phong. With an average room price of just $104, this upscale hotel offers unbeatable value in the heart of Haiphong, Vietnam. Compared to the average price of a hotel room in the city, which stands at $59, Sheraton Hai Phong provides an exceptional experience at an incredibly affordable rate. Step into a world of elegance and comfort as you enter Sheraton Hai Phong. Each room is meticulously designed to provide a tranquil haven for guests, complete with modern amenities and stylish furnishings. From the plush bedding to the spacious bathrooms, no detail is overlooked in ensuring a truly indulgent stay. With the added benefit of stunning city or river views, guests can relax and unwind in the lap of luxury without the hefty price tag. Whether you're traveling for business or leisure, Sheraton Hai Phong offers an array of world-class facilities and services to enhance your stay. Take a refreshing dip in the sparkling outdoor pool, work up a sweat in the state-of-the-art fitness center, or indulge in a rejuvenating spa treatment. With multiple dining options serving a variety of cuisines, you'll be spoiled for choice when it comes to satisfying your taste buds. Don't miss out on the opportunity to experience the epitome of luxury at an affordable price. Book your stay at Sheraton Hai Phong today and discover why it is the preferred choice for travelers seeking unparalleled value in Haiphong, Vietnam.

Exceptional Service, Delicious Breakfast, and Beautiful Rooms

Sheraton Hai Phong is a truly exceptional hotel that offers a delightful experience to its guests. The staff are incredibly friendly and helpful, ensuring that every need is met with a warm smile. Guests rave about the delicious breakfast, which offers a wide variety of dishes to satisfy all tastes. The hotel itself is stunning, with beautiful rooms that are clean, well-appointed, and provide a comfortable living environment. The facilities are top-notch, including a fantastic swimming pool that guests can enjoy. The location is also highly praised, and the staff are known for their friendliness and helpfulness. With a great value for the stay, Sheraton Hai Phong is a luxury hotel that exceeds expectations and leaves a lasting impression on its guests.

A Haven of Excellence: Sheraton Hai Phong's Stellar Customer Reviews

Sheraton Hai Phong in Haiphong, Vietnam, has garnered an impressive 8.9 overall rating from satisfied guests, making it an exceptional choice for discerning travelers. With its commitment to excellence, this hotel has received glowing reviews for its exceptional value, impeccable facilities, pristine cleanliness, and outstanding staff performance. One of the standout features of Sheraton Hai Phong is its exceptional value. With an impressive rating of 8.7 for value, guests have consistently praised the hotel for offering an outstanding experience at a reasonable price. Whether you're traveling for business or leisure, you can expect top-notch amenities, impeccable service, and a remarkable attention to detail, all without breaking the bank. The hotel's facilities have also received high acclaim, with a remarkable rating of 9.0. From the moment you step into the elegant lobby, you'll be greeted by a sense of luxury and sophistication. The hotel boasts a wide range of amenities, including a state-of-the-art fitness center, a rejuvenating spa, and a sparkling outdoor pool. Whether you're looking to unwind after a long day of exploring Haiphong or seeking to stay active during your stay, Sheraton Hai Phong has you covered. In addition to its outstanding value and facilities, Sheraton Hai Phong has also been lauded for its exceptional cleanliness, with a remarkable rating of 9.3. Guests have consistently praised the hotel for its immaculate rooms, spotless bathrooms, and meticulous attention to detail. You can rest assured that your stay at Sheraton Hai Phong will be characterized by cleanliness and hygiene, providing you with a comfortable and worry-free experience. Furthermore, the hotel's staff performance has received high praise, with an impressive rating of 8.9. From the moment you arrive, you'll be greeted by a warm and friendly team of professionals who are dedicated to ensuring your stay is nothing short of exceptional. Whether you need assistance with arranging transportation, recommendations for local attractions, or simply a friendly smile, the staff at Sheraton Hai Phong will go above and beyond to make your stay truly memorable. With its outstanding value, impeccable facilities, pristine cleanliness, and exceptional staff performance, Sheraton Hai Phong is a haven of excellence that promises an unforgettable stay in Haiphong, Vietnam. Book your stay today and experience the unmatched hospitality and luxury that this remarkable hotel has to offer.

Show less

Amenities and facilities

Exceptional9.0

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Laptop workspace
  • Mirror
  • Non-smoking
  • Private bathroom
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Harbor Restaurant
  • Cuisine: International
  • Menu: Buffet
Yi Ling Ling
  • Cuisine: Cantonese
  • Menu: Buffet

Location

Vinhomes Imperia Hai Phong, Ha Noi Street, Thuong Ly Ward, Hong Bang District, Hai Phong City, Riverside - Cam River / Old Harbour, Haiphong, Vietnam, 180000

Excellent8.6

Location

Public transportation
  • Hai Phong Railway Station
    2.8 km
  • Cau Rao Bus Station
    5.4 km
Airports
  • Cat Bi International Airport (HPH)
    7.9 km
Hospital or clinic
  • BV Thượng Lý
    600 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • The property requires a refundable security deposit upon check-in.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • Children under 4 years old stay for free if using existing bed.
  • When booking for 3 or more persons, different policies and additional supplements may apply.
  • The maximum number of extra beds permitted in a room is 1.
  • The displayed prices are only included for 2 persons per room. The surcharge will be applied to any extra guest sharing the room at VND 1,270,500 net per person per night. The payment (if any) will be collected at the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee260000 VND
  • Distance from city center3 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)288750 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of rooms 362
  • Room voltage220

Property announcements

Child Policy for Room with Breakfast:
Children 4-11 years old will be charged half price of adult breakfast per child per night when using existing bedding.
Children 4-11 will be charged VND 1,100,000 (subject to VAT & service charge) per child per night including breakfast and extra bedding.

Reviews of Sheraton Hai Phong from real guests

Provided by verified guests of

Agoda logo
8.8
Cleanliness9.3
Facilities9.0
Service9.0
Value for money8.8
Location8.6
High score for Haiphong
Rating
9+ Exceptional (146)
8-9 Excellent (27)
7-8 Very Good (18)
6-7 Good (5)
<6 Below Expectation (19)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 215 verified guest comments
12345
10.0
Exceptional
Duy from Vietnam
Family with teens
Sheraton Club, Guest room, 2 Twin/Single Beds, Skyline view
Stayed 1 night in September 2023

A precious journey with Sheraton”

My family went on a food tour to Hai Phong and arrived early in the morning, so we wanted to check information and leave our luggage at the hotel. We were unsure if Agoda would send the information late or not, so we spent about 20 minutes at the reception desk. However, the receptionists and the manager were very helpful and gave us a score of 10 for their excellent service. They were friendly, cheerful, and allowed us to check in early at around 12:30-1:00 pm. On the day of departure, they also allowed us to check out late, but we followed the check-out procedure on time. The room was spacious, clean, and comfortable with excellent amenities, including a Vsmart TV and a high-quality gym. The staff were enthusiastic and friendly. The breakfast was amazing, and we highly recommend the TQ YiLingLing restaurant for lunch or dinner. The staff and the manager were very friendly and helpful. We give Sheraton Hai Phong (Vinpearl Imperia Hai Phong) a score of 10+.

Reviewed September 04, 2023
Auto-translated through generative A.I.
9.6
Exceptional
Kim from Vietnam
Couple
Stayed 3 nights in July 2020

5 stars, very worth it.”

Beautiful hotel with convenient amenities such as a shopping center, gym, and swimming pool. The front desk staff are professional and welcoming, assisting with taxi calls and quick check-in/check-out. The room is spacious with a great view of the city and fast internet. The breakfast is delicious with a variety of local and international dishes that change daily. The only minor discomfort is that some daily amenities such as coffee, tea, toothbrush, shampoo, and shower gel are not consistently provided.

Reviewed July 24, 2020
Auto-translated through generative A.I.

Kính gửi Quý khách Kim Cảm ơn Quý khách đã dành thời gian chia sẻ về những trải nghiệm tuyệt vời của Quý khách trong kỳ nghỉ vừa qua tại Vinpearl Hotel Hà Tĩnh . Chúng tôi cảm thấy rất vui khi được biết Quý khách đã thực sự hài lòng với các dịch vụ cũng như cảm nhận được sự phục vụ chu đáo, nhiệt tình của đội ngũ nhân viên khách sạn. Chắc chắn những lời nhận xét chân thành của Quý khách sẽ là động lực để chúng tôi luôn cố gắng hơn nữa nhằm mang đến những dịch vụ và trải nghiệm vượt trên sự mong đợi cho những lần trở lại sắp tới của Quý khách. Xin kính chúc Quý khách và gia đình sức khỏe và thành công! Trân trọng, Ban Quản Lý Khách sạn

Responded September 30, 2020
Sheraton Hai Phong
10.0
Exceptional
Thanh from Vietnam
Business traveler
Stayed 3 nights in August 2020

Best hotel in Hai Phong”

5-star hotel with full amenities, gym & swimming pool. Thoughtful breakfast service despite Covid-19 outbreak, hotel staff tried their best to provide breakfast and other amenities. Attentive staff. However, operational procedures need improvement.

Reviewed September 08, 2020
Auto-translated through generative A.I.

Kính gửi Quý khách Thanh Cảm ơn Quý khách đã dành thời gian chia sẻ về những trải nghiệm tuyệt vời của Quý khách trong kỳ nghỉ vừa qua tại Vinpearl Hotel Hà Tĩnh . Chúng tôi cảm thấy rất vui khi được biết Quý khách đã thực sự hài lòng với các dịch vụ cũng như cảm nhận được sự phục vụ chu đáo, nhiệt tình của đội ngũ nhân viên khách sạn. Chắc chắn những lời nhận xét và góp ý chân thành của Quý khách sẽ là động lực để chúng tôi luôn cố gắng hơn nữa nhằm mang đến những dịch vụ và trải nghiệm vượt trên sự mong đợi cho những lần trở lại sắp tới của Quý khách. Xin kính chúc Quý khách và gia đình sức khỏe và thành công! Trân trọng, Ban Quản Lý Khách Sạn

Responded September 30, 2020
Sheraton Hai Phong
10.0
Exceptional
EUNYOUNG from South Korea
Family with young children
Deluxe, Guest room, 1 King
Stayed 2 nights in January 2023

Ha Long Bay Trip”

A hotel we found after searching for an indoor swimming pool for our vacation. We chose this hotel because our children love swimming. Although the hotel changed its name and had limited vacation time, we decided to use only the swimming pool. We booked for 2 nights and 3 days, but ended up staying one more day. There is an Ion Mall and a cafe nearby, and a convenience store, a computer mall, a supermarket, a playground, a park, a massage parlor, a Domino's Pizza, and a sushi restaurant are all within a minute's walk. We had a healing time.

Reviewed January 28, 2023
Auto-translated through generative A.I.
4.0
Nghia from Vietnam
Business traveler
Deluxe, Guest room, 1 King
Stayed 1 night in May 2024

Quá phí tiền cho nơi đây!”

Hơn 10h tối, Tôi đã tới nơi đây và việc đầu tiên vào sảnh là không có bảo vệ hay ai tiếp đón ở sảnh cả. Tôi phải chạy vào bên trong hỏi lễ tân là xe sẽ đậu ở đâu được, thì nhận được câu trả lời : Khách sạn không có chỗ đậu xe. Rõ ràng là có ghi có chỗ đậu xe miễn phí, tôi mới thắc mắc về điều đó, thì lúc này bạn lễ tân( không phải nhân viên bảo vệ) nói với tôi là phải đi ra ngoài đường vòng lại tìm bãi xe của Vincom vào gửi, cũng không nói với tôi chi tiết là đi như nào, vì chỗ đó vòng xuyến rất rắc rối, đặc biệt là một người từ nơi khác tới. Tôi đi vào hầm và đi lối tắt lên phòng trong cái đó thực sự là cái lối thoát hiểm. Ngày hôm sau tôi checkout, thì các bạn cũng không nói và đưa tôi phiếu gửi xe miễn phí gì cả. Tôi phải chạy từ tầng hầm lên vì phí là 210k (10usd) , và nên lại tiếp tục bảo tôi là phải chờ để đi ghi vé, rất nhanh thôi. Nhưng bực nhất là đã đánh xe ra chỗ cửa ra vào rồi lại phải quay lại để đi “đòi “ cái giấy gửi miễn phí. Khách sạn gì 05 sao mà trong phòng dầu gội thì còn ít cấn, ấn mãi mới đủ gội đầu => tôi đoán là không đc kiểm tra. 2. Phòng ngủ thì tôi đặt giường kingbed, nhưng khách sạn ghép cho tôi hai giường đơn lại với nhau. Tôi chưa thấy cái 4sao+ nào tệ hại đến vậy. 3. Không có nổi tờ giấy lau tay trong phòng, nếu bạn có ý định sử dụng dịch vụ ở đây có lẽ bạn sẽ phải sử dụng giấy vệ sinh trong nhà vệ sinh + hoặc mua bên ngoài. Nói chung là một cảm giác tệ hại After 10 PM, I arrived here, and the first thing I noticed in the lobby was that there was no security or anyone to greet me. I had to run inside to ask the receptionist where I could park the car. The response I received was: “The hotel does not have parking.” Clearly, it was stated that there was free parking, so I questioned this. At that moment, the receptionist (not the security staff) told me that I had to go outside, circle around to find the Vincom parking lot to park, but did not explain in detail how to get there, especially since the area was very confusing, particularly for someone from out of town. I went into the basement and took a shortcut to the room, which turned out to be the emergency exit. The next day, when I checked out, no one mentioned or gave me a free parking voucher. I had to run up from the basement because the fee was 210k (10 USD), and they told me to wait for a moment to issue the voucher. The most frustrating part was that I had already driven the car to the exit, only to have to turn back to “demand” the free parking voucher. As for the hotel room, in a 5-star hotel, the shampoo bottle was almost empty, and I had to press many times to get enough shampoo, indicating that it wasn’t properly checked. 2. I booked a king bed, but the hotel combined two single beds for me. I’ve never seen such a terrible 4-star+ hotel. 3. There wasn’t even a hand towel in the room. If you plan to use the service here, you might have to use toilet paper from the bathroom or buy it outside.

Reviewed June 03, 2024
12345

This is a popular property. Don't miss out!