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Guestroom, Somerset Central TD Haiphong in Haiphong
Studio Executive - Guestroom, Somerset Central TD Haiphong in Haiphong
Entrance, Somerset Central TD Haiphong in Haiphong
Lobby, Somerset Central TD Haiphong in Haiphong
Swimming pool, Somerset Central TD Haiphong in Haiphong
Swimming pool, Somerset Central TD Haiphong in Haiphong
Fitness center, Somerset Central TD Haiphong in Haiphong

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8.9

Excellent

420 reviews

420 reviews

Housekeeping14
View3
Swimming Pool2
See map
See map

8.8

Excellent

Location rating score

Excellent location - 2.28 kilometers from city center
Parking
FREE
Nearby landmarks
Big C 130 m
Phòng khám đông y Nguyễn hữu Toàn 370 m
Hồ chứa 630 m
Bệnh Viện Công An TPHP 660 m
Hồ Phương Lưu 660 m
Trạm y tế Đông Khê 680 m
Bệnh viện tâm thần Đông Khê 750 m
Chợ Lũng 1.0 km
bác sĩ khám tổng thể 1.0 km
Hồ Đình Hạ Lũng 1.2 km
2021

Somerset Central TD Haiphong

Tower A, TD Plaza, Lot 20A, Le Hong Phong Street, Dang Giang Ward, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam - See map

In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center / Sat Market part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

6 travelers have booked today.

Value for money9.0
Distance to city center4.8 km
Location rating8.8
Nearest airportCat Bi International Airport (HPH)
Distance to airport3.2 km

Rooms available at Somerset Central TD Haiphong

Exceptional
Room comfort & quality

9.5

2-Bedroom Deluxe
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed and 2 single bed...
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2-Bedroom Premier
...
  • Room size: 111 m²/1195 ft²
  • City view
  • 2 single beds and 1 king be...
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3-Bedroom Deluxe
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 queen bed and 1 king bed ...
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2-Bedroom Executive
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed and 2 single bed...
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1-Bedroom Executive
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Executive
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Two bedroom Premier Apartment
...
  • Room size: 111 m²/1195 ft²
  • Shower
  • 2 single beds and 1 king be...
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Two Bedroom Deluxe Apartment
...
  • Room size: 96 m²/1033 ft²
  • Shower
  • 1 queen bed and 2 single be...
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Two Bedroom Executive Apartment
...
  • Room size: 102 m²/1098 ft²
  • Shower
  • 2 single beds and 1 king be...
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Three Bedroom Deluxe Apartment
...
  • Room size: 110 m²/1184 ft²
  • Shower
  • 1 king bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Somerset Central TD Haiphong offer airport transfer?

Somerset Central TD Haiphong provides airport transfer service upon request with an additional fee of 405000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does Somerset Central TD Haiphong have a fitness center?

Somerset Central TD Haiphong features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Somerset Central TD Haiphong provide dry cleaning services?

Yes! Somerset Central TD Haiphong provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What public parks are nearby Somerset Central TD Haiphong?

While staying at Somerset Central TD Haiphong, cherish your morning or evening walk at nearby park which include vườn hoa An Biên, công viên Kim Đồng, and Cung văn hóa Thiếu nhi.

How long do travelers usually stay at Somerset Central TD Haiphong?

Verified past guests that have stayed at Somerset Central TD Haiphong had an average nightly stay of 2 nights at this property.

At what time of the year is Somerset Central TD Haiphong most popular?

Somerset Central TD Haiphong's most popular month where verified guests travelers have stayed the most is in September.

In which languages can Somerset Central TD Haiphong's employees communicate?

Somerset Central TD Haiphong can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that past Solo travelers' have given to Somerset Central TD Haiphong?

Verified solo travelers that have stayed at this property have given Somerset Central TD Haiphong an average rating of 9.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Somerset Central TD Haiphong?

Verified families with young children that have stayed at this property have given Somerset Central TD Haiphong an average rating of 8.8. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What restaurants are in close proximty of Somerset Central TD Haiphong?

Somerset Central TD Haiphong’s local community is City Center / Sat Market which includes well-liked restaurants such as Texas BBQ.

What time is check-in and check-out at Somerset Central TD Haiphong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Somerset Central TD Haiphong

  • 9.6

    Exceptional
    Cleanliness

    "The room were clean and spacious with a laundry machine which was a great help!"

    Eva

    |

    June 4, 2023

  • 10

    Exceptional
    Cleanliness

    "Of course the man Who I forgot the name was excellent as well Everything was good such as food, pool, clean room,"

    MINHO

    |

    September 3, 2022

  • 10

    Exceptional
    Location

    "The location is conveniently in the city center, mall & local cafes in front of & taxis or Grabs available nearby."

    Tae

    |

    February 17, 2022

Overall rating:

8.9

Excellent
420 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.8
Read all reviews >
More about Somerset Central TD Haiphong

More about Somerset Central TD Haiphong

Somerset Central TD Haiphong

Somerset Central TD Haiphong is a distinct addition to Haiphong and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Keep your options open! Whatever your interests in Haiphong, you'll access them conveniently with a stay at Somerset Central TD Haiphong, just 3.2 km from Cat Bi International Airport.
At Somerset Central TD Haiphong, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Haiphong is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Somerset Central TD Haiphong. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Somerset Central TD Haiphong are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Somerset Central TD Haiphong, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Somerset Central TD Haiphong. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At Somerset Central TD Haiphong you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Somerset Central TD Haiphong. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Haiphong. For your convenience, Texas BBQ is located just 2.9 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

8 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Dining table
  • Dressing room
  • DVD/CD player
  • Electric kettle
  • Executive lounge access
  • Extra long bed
  • Fire extinguisher
  • First aid kit
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Full kitchen
  • Hair dryer
  • Heating
  • High chair
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Locker
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trouser press
  • Umbrella
  • Wake-up service
  • Washing machine
  • Whirlpool bathtub
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

Tower A, TD Plaza, Lot 20A, Le Hong Phong Street, Dang Giang Ward, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam
Excellent
Location

8.8

Public transportation
  • Cau Rao Bus Station
    2.0 km
  • Hai Phong Railway Station
    2.3 km
Airports
  • Cat Bi International Airport (HPH)
    3.2 km
Hospital or clinic
  • Phòng khám đông y Nguyễn hữu Toàn
    370 m
Convenience store
  • On-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee405000 VND
  • Distance from city center4.8 km
  • Travel time to airport (minutes)11
Extras
  • Breakfast charge (unless included in room price)200000 VND
The property
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 132
  • Year property opened2014
Parking
  • Daily parking fee1500000 VND

Reviews of Somerset Central TD Haiphong from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Facilities8.8
Location8.8
Room comfort and quality9.5
Service9.2
Value for money9.0
High score for Haiphong
Rating
9+ Exceptional (139)
8-9 Excellent (33)
7-8 Very Good (22)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (49)
Jun - Aug (80)
Sep - Nov (35)
Dec - Feb (44)

Show reviews that mention 

Showing 208 verified guest comments
12345
10.0
Exceptional
Tae from Vietnam
Solo traveler
Studio Executive
Stayed 1 night in January 2022

Awesome Suite Hotel! ”

The property is comfortable, convenient & captivating . Although this place isn't luxurious as usual Somersets, the spacious rooms are well maintained, clean linens & comfy bed. Kitchen is fabulous! (microwave, various dishes, utensils & dinner table). Bathroom offers a large area & good hot tub with shower. The staff is amazing, great in communication speaking English, courteous & personal. The location is conveniently in the city center, mall & local cafes in front of & taxis or Grabs available nearby. A clean hotel at a fleabag price! I'd strongly recommend this hotel, especially for guests w/ more than 2. I will definitely stay here again if I go back to Hai Phong.

Reviewed February 17, 2022

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Dear Mr. David Taejong Lee, Thank you for your great feedback, we are delight that you have enjoy your stay with us. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc (Son) Property Manager

Responded August 04, 2022
Somerset Central TD Haiphong
10.0
Exceptional
MINHO from South Korea
Group
2-Bedroom Executive
Stayed 1 night in August 2022

Best manager”

Thanks A Lot for helping us Joyce was the Best manager I've seen in vietnam. Of course the man Who I forgot the name was excellent as well Everything was good such as food, pool, clean room,

Reviewed September 04, 2022

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Dear Mr. MINHO Thank you for your great feedback, we are delight that you have enjoy your stay with us. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc Assistant Residence Manager

Responded September 05, 2022
Somerset Central TD Haiphong
10.0
Exceptional
Nhi from Vietnam
Group
3-Bedroom Deluxe
Stayed 1 night in May 2022

Exceptional”

I think you guys should stay in Somerset TD when you travel to Hai Phong city. I had some days off with my friends and we selected the Somerset TD to stay. The good Apartment and Nice Staff. They are very friendly! Also, they supported us in best way when we would like to check out later than the hotel policy :) (no extra fees, extend the check-out time for FREE) APPRECIATE IT!!!

Reviewed May 20, 2022

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Dear Ms. Nhi, Thank you for taking the time to provide us with your feedback. We are delight that you have enjoy your stay with us, We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc Assistant Residence Manager

Responded August 04, 2022
Somerset Central TD Haiphong
9.6
Exceptional
Nhi from Vietnam
Couple
Studio Executive
Stayed 1 night in May 2022

Exceptional”

I think you guys should stay in Somerset TD when you travel to Hai Phong city. I had some days off with my friends and we selected the Somerset TD to stay. The good Apartment and Nice Staff. They are very friendly! Also, they supported us in best way when we would like to check out later than the hotel policy :) (no extra fees, extend the check-out time for FREE) APPRECIATE IT!!!

Reviewed May 20, 2022

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Dear Ms. Nhi, Thank you for taking the time to provide us with your feedback. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc Assistant Residence Manager

Responded August 04, 2022
Somerset Central TD Haiphong
10.0
Exceptional
Tina from Vietnam
Family with teens
2-Bedroom Deluxe
Stayed 1 night in February 2022

Great time”

I love the apartment, all services is great. We will be back soon.

Reviewed February 07, 2022

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Dear Tina, Thank you for your great feedback, We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip Warmest regards Nguyen Van Ngoc. Assistant Residence Manager.

Responded August 04, 2022
Somerset Central TD Haiphong
10.0
Exceptional
ngọc from Vietnam
Family with young children
2-Bedroom Premier
Stayed 4 nights in April 2022

Perfect choice!”

Clean, good service, convenient location!

Reviewed April 16, 2022

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Dear Ngọc, Thank you for your great feedback, we are delight that you have enjoy your stay with us. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc Assistant Residence Manager

Responded April 18, 2022
Somerset Central TD Haiphong
9.2
Exceptional
Thu from Vietnam
Family with young children
2-Bedroom Premier
Stayed 1 night in February 2022

Clean and spacious room”

Room: absolutely clean and spacious. Near supermarket. Fb: breakfast is poor. Close at 9.30 but when i came at 9.05: items were almost gone. Fb staff (outsourcing) was not friendly and professional. No uniform and not well trained. Still come back next time with family

Reviewed February 08, 2022

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Dear Ms. Thu, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. I would like to assure you that I have shares this issue with my team to learn and ensure that my team receives the necessary guidance to perform better service in future. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc (Son) Assistant Residence Manager

Responded August 04, 2022
Somerset Central TD Haiphong
8.8
Excellent
Thanh from Vietnam
Group
3-Bedroom Deluxe
Stayed 1 night in July 2022

Good hotel, clean, nice deal”

Good hotel, clean, nice deal

Reviewed August 11, 2022

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Dear Mr. Thanh, Thank you for taking the time to provide us with your feedback. We are delight that you have enjoy your stay with us. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc Assistant Residence Manager

Responded August 12, 2022
Somerset Central TD Haiphong
10.0
Exceptional
XUANTHAO from United States
Business traveler
2-Bedroom Deluxe
Stayed 14 nights in June 2019

Stay Here!”

We spent two weeks at Somerset Central TD Haiphong and loved it! The rooms are tastefully decorated, in addition to large sizes and fantastic views of Haiphong. We used the gym everyday. The gym is better than most hotel gyms in Vietnam. The front desk staff and the housekeeping staff are professional and attentive. We appreciate the clean apartment everyday! We enjoyed the diverse choices of Haiphong specialties offered by the numerous restaurants located just outside the hotel gate. Highly recommend the hotel.

Reviewed July 15, 2019

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Dear Xuan Thao, Thank you for your great feedback about Somerset Central TD Hai Phong. We are delight that you have enjoy your stay with us and your trip to Hai Phong. We wish you all the best and looking forward to welcoming you back soon. Best regards, Nguyen Trieu Phong (Mr.) Residence Manager

Responded July 17, 2019
Somerset Central TD Haiphong
8.7
Excellent
Edwin from Singapore
Business traveler
Stayed 2 nights in June 2015

Excellent service and great serviced apartments”

Mall downstairs, huge apartments, excellent staff service

Ascott group never fails to deliver. Great service, staff spoke excellent English and were very reliable. Rooms were clean and huge with a good view of Haiphong city. The hotel is located conveniently amongst TD Business Center and Parksons, so shopping is a breeze. Will definitely be back.

Reviewed June 13, 2015

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Thank you for writing about our property and the compliments for our staff. I will surely convey your thanks to the front line team who have been trained regularly to assist our guests in any way possible. Our location near a large supermarket and shopping center is also helpful for our guests. We look forward to welcoming you back with us soon.

Responded April 01, 2017
Somerset Central TD Haiphong
9.6
Exceptional
KEUM from South Korea
Group
3-Bedroom Deluxe
Stayed 1 night in July 2018

Great Hotel but need to take care of maintenance”

My family stayed at the family room, I would definitely stay again if I visit. Good things about the hotel -Clean, quiet, comfortable and very spacious -Convenient amenities -Very Friendly and helpful staffs -Close to the city center and shopping center -Great continental breakfast -Beautiful view of the city and lake -Clean outdoor swimming pool with city view :) Need improvement -May need to check on maintenance on facilities: if the tub drainage lever works, toilet flushes, water hose spray is not strong. -Beach towels and lockers need to be available for use. -A sign on the door on how to open the swimming pool door may be needed (There is a button on the left side wall that needs to be pressed to open the door) and you need to tag the room key card to open the door for exiting. Overall, a fabulous experience and stay!

Reviewed July 16, 2018

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Thank you very much for taking the time to share your recent experience at our property. We are delighted to hear that you were satisfied with what we had to offer as the first international serviced residence in Hai Phong. We will certainly look into improving and maintaining our facilities especially the highlighted areas. We truly appreciate your feedback on this matter as it helps us to further improve on our facilities and services which all residents have come to expect. Should you require any other assistance or information about your next stay in any of our global serviced residences, please do not hesitate to reach us directly. From all of us at Somerset Central TD Hai Phong City, we look forward to welcoming you and your family back.

Responded July 20, 2018
Somerset Central TD Haiphong
10.0
Exceptional
KIAN from Singapore
Family with teens
Stayed 3 nights in July 2016

Cool and nice apartment, my wife love it so much!!!”

But one thing i must comment, in order for better service, the apartment should keep at least a spare room just in case customer's flight delayed for a few hours maybe 6 hours and above, but other than superb service by the staffs, very polite and always helpful keep it up somerset!! Well done, strongly recommended from us!!

Reviewed July 24, 2016

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Thank you for your review on our property and I have taken note of your suggestion to have assistance for guests who have had their flights delayed. I will convey your kind compliments to all our staff and we look forward to welcoming back again.

Responded April 01, 2017
Somerset Central TD Haiphong
8.4
Excellent
Ivy from Singapore
Business traveler
2-Bedroom Premier
Stayed 4 nights in December 2017

Will Stay Again!!!”

I have book 2 bedroom suite but they upgrade me to 3 bedroom suite.The apartment is big, clean and have a fantastic view from the balcony on 18th floor.The bed is comfortable and the pillow is not too soft. There is a big supermarket just next to the hotel which is convenient to buy refreshment and food. I will definitely stay here again when i visit Haiphong

Reviewed December 26, 2017

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Thank you for taking time to share your experience at Somerset Central TD Haiphong City. We do appreciate it. It is such a pleasure to learn that you liked our apartment and our location. We look forward to welcoming you back to Haiphong and our property soon.

Responded January 24, 2018
Somerset Central TD Haiphong
8.4
Excellent
Art from Vietnam
Couple
2-Bedroom Executive
Stayed 2 nights in July 2019

I'ma big fan of the Somerset brand”

I've stayed at Somersets many times, so my expectations were set long before I arrived, and my expectations were met. It's a bit far from town, but there are some nice shops and restaurants nearby. And taxi to town is cheap enough and only takes 5 or 10 minutes. I never tried the restaurant, so can't comment, but gym facilities are adequate, and I enjoyed my time at the pool. Staff didn't fail to please and offered great support for the few requests I made.

Reviewed October 10, 2019

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Dear Art, Thank you for your great feedback, we are delight that you have enjoy your stay with us at Somerset Central TD Hai Phong City. We wish you all the best and looking forward to welcoming you back to your home away from home on your next trip. Warmest regards, Nguyen Van Ngoc (Son) Property Manager

Responded October 24, 2019
Somerset Central TD Haiphong
6.4
Good
Ligia from Australia
Family with teens
Stayed 3 nights in March 2016

Good for business and short stays, not so good for families with young children.”

We were very happy with the apartment, the staff was very efficient and attentive. The facilities apart from the swimming pool and gym were none exciting, there was not much to do in the whole complex, there's a children's playroom that is suited for 2 year olds, we have two boys between 10-16 and there was nothing to do for them. We feel the apartments are perfect for business people and people staying for a couple of nights just passing through Haiphong city. The apartment is two hours away by car from Hanoi and two hours away from Halong bay so is really not close to anything. We felt that we did not get a good deal on the transfers to and from the Hanoi Airport. AUS $150-155 each trip. Compare to all the other hotels we stayed in Vietnam this was the dearest in every way.

Reviewed April 04, 2016

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Thank you for taking time to write a review about our property. It is good to hear that you were satisfied with the apartment as well as service from our staff. We wish to welcome you and your family back at any of our serviced residences.

Responded April 26, 2017
Somerset Central TD Haiphong
9.3
Exceptional
Jon from United States
Family with young children
Stayed 3 nights in August 2015

Great stay”

Room, location, staff

Great place to stay, if, for some reason, you need to stay in Haiphong.

Reviewed August 24, 2015

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We are happy to hear of your kind comments. We hope to have the opportunity to welcome you back to any of our serviced residences.

Responded April 26, 2017
Somerset Central TD Haiphong
9.0
Exceptional
Lyn from Australia
Couple
Stayed 1 night in November 2015

Hotel is all you could ask for”

Hotel rooms. Hotel facilities. Room facilities

We stayed one night in a Studio Room which was modern and in new condition. The room was huge and came with a fully equipped kitchen including a much appreciated washer/drier. The hotel is part of a twin tower complex located above a popular modern shopping complex. The hotel facilities included a large outdoor swimming pool, gym and a restaurant with nice food and excellent desserts. The hotel is situated in a more modern commercial part of town but about 50kD got us to the centre of the old town in a few minutes. Highly recommended as a great place to stay.

Reviewed November 17, 2015

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Thank you for taking time to share your experience at Somerset Central TD Haiphong City. We appreciate the review and will continue to strive for higher standards of service for all our guests.

Responded April 26, 2017
Somerset Central TD Haiphong
6.8
Good
Danny from Malaysia
Family with teens
2-Bedroom Deluxe
Stayed 1 night in March 2017

Good”

Overall staying at Somerset is nice convenient transport & shopping. Sure will stay again when i am in Haiphong again.

Reviewed August 22, 2017

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Thank you for taking time to review us. We look forward to welcoming you back to Haiphong and Somerset Central TD.

Responded August 25, 2017
Somerset Central TD Haiphong
8.7
Excellent
wei from Malaysia
Business traveler
Stayed 3 nights in June 2015

As usual with the Ascott hospitality ”

location, internet speed and friendly staff

everything was prefect as every Somerset hotel would offer.

Reviewed June 06, 2015

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Thank you for your positive review which will be conveyed to our team. We will do our utmost to deliver a consistent high standard to service to all our guests. Thank you and we hope to be of service to you again.

Responded April 01, 2017
Somerset Central TD Haiphong
10.0
Exceptional
Kitti from Thailand
Business traveler
1-Bedroom Executive
Stayed 1 night in July 2016

spacious room with nicely furnished”

great price and best hotel in town

Reviewed August 16, 2016

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Thank you for taking time to write about our product and service levels. We appreciate your good comments on the value and look forward to seeing back with us again. Once again many thanks from all of us at Somerset Central TD Haiphong City.

Responded April 01, 2017
Somerset Central TD Haiphong
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