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Swimming pool, Somerset Norodom Phnom Penh in Phnom Penh
Studio Deluxe King - Bed, Somerset Norodom Phnom Penh in Phnom Penh
Lobby, Somerset Norodom Phnom Penh in Phnom Penh
Lobby, Somerset Norodom Phnom Penh in Phnom Penh
Swimming pool, Somerset Norodom Phnom Penh in Phnom Penh
Swimming pool, Somerset Norodom Phnom Penh in Phnom Penh
Fitness center, Somerset Norodom Phnom Penh in Phnom Penh

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8.8

Excellent

232 reviews

232 reviews

Housekeeping5
Swimming Pool4
Fitness Centre2
See map
See map

8.1

Excellent

Location rating score

Excellent location - 930 meters from city center
Parking
FREE
Popular landmarks
Russian Market
1.4 km
Tuol Sleng Genocide Museum
1.8 km
Central Market
1.9 km
Independence Monument
2.3 km
Silver Pagoda
3.0 km
Closest landmarks
Royal University of Law & Economics
230 m
Yamato Fitness & Spa
340 m
Rock Center
360 m
Vattanac Capital Tower
430 m
Embassy of Thailand
450 m

Somerset Norodom Phnom Penh

Street 41, Chamkarmon, Phnom Penh, Cambodia, 120101 - See map

Make your best journey to Phnom Penh with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Chamkarmon part of Phnom Penh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to fitness center, outdoor pool and sauna on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 1 minutes on Agoda.com
Value for money9.0
Distance to city center3 km
Location rating8.1
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.1 km

Rooms available at Somerset Norodom Phnom Penh

1-Bedroom Executive Apartment
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed or 1 king bed an...
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1-Bedroom Premier Apartment
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier Double
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1-Bedroom Deluxe Apartment
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
3-Bedroom Executive
...
  • Room size: 138 m²/1485 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed...
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Studio Executive
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Deluxe King
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2-bedroom Executive
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
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One Bedroom Executive Room
...
  • Room size: 61 m²/657 ft²
  • Non-smoking
Enter dates to see prices
Premier Studio
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Somerset Norodom Phnom Penh have a fitness center?

Somerset Norodom Phnom Penh offers free fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Somerset Norodom Phnom Penh provide laundry services?

Yes! Somerset Norodom Phnom Penh offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does Somerset Norodom Phnom Penh offer dry cleaning services?

Yes! Somerset Norodom Phnom Penh offers dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

In which languages can Somerset Norodom Phnom Penh's personnel communicate?

Somerset Norodom Phnom Penh can speak in 3 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at Somerset Norodom Phnom Penh?

Enjoy the flexibility of uncomplicated payment at Somerset Norodom Phnom Penh which accepts up to 8, with payment card options including Cash, Visa, Discover Card, American Express, UnionPay, and MasterCard.

What is the verified guest review consensus about Somerset Norodom Phnom Penh's view?

75.0% of our verified customer ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Somerset Norodom Phnom Penh down in the review section.

What do local visitors think about Somerset Norodom Phnom Penh?

Verified local visitors that have stayed at this property have given Somerset Norodom Phnom Penh an average rating of 9.0. You can look up on more specific customer testimonials, and responses for this property down in the review section.

What is the closest train, metro, or bus station to Somerset Norodom Phnom Penh?

The closest train, metro, or bus station is Prateah Lang, 17262.24 m away from Somerset Norodom Phnom Penh.

What is the closest airport to Somerset Norodom Phnom Penh?

The nearest airport to Somerset Norodom Phnom Penh is Sihanouk International Airport, 176.0 km away.

What people love about Somerset Norodom Phnom Penh

  • 10

    Exceptional
    Staff 

    "Very clean and nice, helpful staff."

    Casey

    |

    October 16, 2022

  • 10

    Exceptional
    Cleanliness

    "As expected modern clean room, good service and location"

    CHEE

    |

    July 7, 2022

  • 9.6

    Exceptional
    Location

    "Good stay close to embassies."

    Matt

    |

    August 3, 2022

Overall rating:

8.8

Excellent
232 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.1
Read all reviews >
What travelers say they love:
The pool and the gym are great also.
Noel from Ireland
Business traveler
More about Somerset Norodom Phnom Penh

More about Somerset Norodom Phnom Penh

Experience Comfort and Convenience at Somerset Norodom Phnom Penh

Somerset Norodom Phnom Penh is a 4.0-star hotel located in the heart of Phnom Penh, Cambodia. The hotel offers a wide range of facilities to ensure guests have a comfortable and convenient stay. These facilities include a fitness center, sauna, and outdoor pool for guests to unwind and relax. For business travelers, the hotel provides laundry service, safety deposit boxes, and luggage storage. Guests can also enjoy free Wi-Fi in all rooms and public areas, express check-in/check-out, and daily housekeeping. The hotel also offers car park and car hire services, as well as taxi service and airport transfer for guests' convenience. With self-parking available and a free fitness center, Somerset Norodom Phnom Penh is the perfect choice for travelers seeking a hassle-free stay in the city.

Luxurious Room Types at Somerset Norodom Phnom Penh

Somerset Norodom Phnom Penh offers a range of luxurious room types to suit every traveler's needs. Choose from the spacious 1-Bedroom Deluxe Apartment with a comfortable King Bed, the 1-Bedroom Executive Apartment with a choice of King, Single or King Bed, or the expansive 1-Bedroom Premier Apartment with a lavish King Bed. For those seeking a more compact space, the Studio Deluxe King with a plush King Bed or the Studio Executive with a comfortable King Bed are perfect options. And for those who desire more space, the Studio Premier Double with a luxurious King Bed is the ultimate choice. All rooms are designed to provide a comfortable and relaxing stay for guests.

Discover the Best of Phnom Penh's Landmarks and Attractions

Somerset Norodom Phnom Penh is located in the heart of Phnom Penh, making it an ideal starting point for exploring the city's top landmarks and attractions. History buffs will appreciate the Tuol Sleng Genocide Museum, which offers a sobering glimpse into Cambodia's tragic past. Shoppers will love the Central Market and Russian Market, both of which offer a wide range of souvenirs, clothing, and handicrafts. For those looking for a modern shopping experience, the Aeon Mall is just a short drive away. Nightlife enthusiasts will enjoy Bassac Lane, a trendy street filled with bars and restaurants. Culture seekers will appreciate the nearby Wat Langka, a beautiful Buddhist temple, and the towering Vattanac Capital Tower. For those looking for a unique experience, the Samai Distillery and Jet's Container Night Market are both must-visit destinations. And for those looking for great deals on designer brands, the Factory Outlet Store is just a short distance away. With so much to see and do, Somerset Norodom Phnom Penh is the perfect choice for your next trip to Cambodia's capital city.

Exceptional Comfort and Service

Somerset Norodom Phnom Penh is a hotel that has been highly praised by its guests for its exceptional comfort and service. The hotel staff, particularly Nik, has been described as very helpful, providing extra comfort service and ensuring guests have a good choice of property. The hotel's accommodation has been noted for being spacious, clean, and comfortable, while the pool and gym have been described as great amenities. Guests have also appreciated the hotel's new and homely feel, as well as its great location. The rooftop pool has been singled out for its spectacular view over the River, making Somerset Norodom Phnom Penh a highly recommended hotel for anyone visiting Phnom Penh.

Experience Exceptional Value and Service at Somerset Norodom Phnom Penh

Somerset Norodom Phnom Penh in Phnom Penh, Cambodia is a top-rated hotel that offers exceptional value and service. With an overall rating of 8.9, guests rave about the hotel's excellent facilities, pristine cleanliness, and attentive staff performance. The hotel's value rating of 9.0 is particularly noteworthy, as guests appreciate the luxurious amenities and comfortable accommodations offered at an affordable price. Although the location rating of 8.1 may seem lower, guests still enjoy the hotel's convenient proximity to popular attractions. If you're looking for a hotel that offers exceptional value and service, Somerset Norodom Phnom Penh is the perfect choice for your next trip to Phnom Penh.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

3 mentions

Housekeeping

3 mentions

Swimming Pool

1 mention

Internet

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Khmer
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bottle of water
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids club
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Secondary lock on window
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental

Location

Street 41, Chamkarmon, Phnom Penh, Cambodia, 120101
Excellent
Location

8.1

Airports
  • Phnom Penh International Airport (PNH) - Cambodia
    9.1 km
  • Rach Gia Airport (VKG) - Vietnam
    176.7 km
Public transportation
  • Capitol Bus Station
    3.0 km
  • GST Bus Station
    3.6 km
Hospital or clinic
  • Policlinic Bayon
    690 m
Shopping
  • Central Market
    1.9 km
Convenience store
  • Caltex Star Mart
    460 m
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • Russian Market
    1.4 km
  • Tuol Sleng Genocide Museum
    1.8 km
  • Central Market
    1.9 km
  • Independence Monument
    2.3 km
  • Silver Pagoda
    3.0 km
  • Royal Palace
    3.2 km
  • National Museum
    3.3 km
  • Sisowath Quay
    3.9 km
  • Wat Phnom
    4.5 km
  • Choeung Ek Genocidal Center
    6.3 km
Nearby landmarks
  • Royal University of Law & Economics
    230 m
  • Yamato Fitness & Spa
    340 m
  • Rock Center
    360 m
  • Vattanac Capital Tower
    430 m
  • Embassy of Thailand
    450 m
  • Monument Books
    460 m
  • Sovanna Phum Art Association & Art Gallery
    560 m
  • Sovanna Phum Theater
    590 m
  • Embassy of Japan
    610 m
  • Embassy of Vietnam
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:30
  • Reception open until23:59
Getting around
  • Airport transfer fee40 USD
  • Distance from city center3 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)10 USD
The property
  • License Id / Local Tax ID/ Entity Name0
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors20
  • Number of restaurants0
  • Number of rooms 175
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018

Reviews of Somerset Norodom Phnom Penh from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.3
Facilities8.9
Location8.1
Service9.0
Value for money9.0
High score for Phnom Penh
Rating
9+ Exceptional (42)
8-9 Excellent (9)
7-8 Very Good (9)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (14)
Jun - Aug (6)
Sep - Nov (27)
Dec - Feb (22)

Show reviews that mention 

Showing 69 verified guest comments
1234
10.0
Exceptional
Hucky from Thailand
Solo traveler
Studio Executive
Stayed 2 nights in December 2021

Exceptional”

Staff at Somerset Norodom were extremely helpful all the way from the time of booking until checkout. Everybody went out of their way to assist and make me feel at home. They really helped me getting things organized in Phnom Penh. Accommodation was very spacious, clean and comfortable. Rooftop pool was great with a spectacular view over the River. I am very much looking forward to visiting this place again. Highly recommended.

Reviewed December 04, 2021

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Dear, Mr Hucky, On behalf of the entire team at Somerset Norodom Phnom Penh, we would like express our heartfelt and appreciate for your wonderful comment on your recent stay with us. I have shared this priceless comment to all our team. Thank you for choosing Somerset Norodom Phnom Penh and we looking forward to welcome you back in the near future. Yours Sincerely, Bun Ny Guest Service Manager.

Responded December 22, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
Casey from United States
Business traveler
Studio Deluxe King
Stayed 7 nights in October 2022

Great Hotel”

This was a great Hotel. Very clean and nice, helpful staff.

Reviewed October 17, 2022

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Dear Casey, Thank you for your recommendation of Somerset Norodom Phnom Penh. My team and I are appreciative of your compliments especially noting our service and cleanliness. I have shared your review with the team and we are definitely encouraged by it. We look forward to having you stay with us again in the future for another positive stay experience. Best Regards, Joel Ho General Manager

Responded December 07, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
William from Cambodia
Couple
Studio Premier Double
Stayed 1 night in May 2022

Best service”

I very like with the service. The receptionist is so friendly... different than other hotel i go in phnom penh the receptionist is not friendly make me feel dont want to go to the that hotel anymore

Reviewed July 24, 2022

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Dear William, Thank you for your words of compliments and for taking the time to write such a wonderful review. I have shared your comments to our Guest Services team and we are greatly encouraged and appreciated by it. We hope that you will visit us again in the future for another pleasant stay with us. Best Regards, Joel Ho General Manager

Responded October 11, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
CHEE from Singapore
Business traveler
Studio Deluxe King
Stayed 3 nights in April 2022

never failed me so far”

as expected modern clean room, good service and location

Reviewed July 08, 2022

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Dear CHEE, Thank you for your kind lines of compliments. My team and I are very encouraged by you and are happy to know that you had a fantastic stay experience with us at Somerset Norodom Phnom Penh, especially noting on the cleanliness, service and location. We hope that you will visit us again soon for another enjoyable stay. Best Regards, Joel Ho General Manager

Responded October 11, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
Todd from Cambodia
Business traveler
1-Bedroom Executive Apartment
Stayed 2 nights in December 2021

Spacious rooms with a view. ”

Will stay here next trip . Well maintained with a very helpful staff . The front office manger Mr. Ny Bun was helpful with request .

Reviewed December 29, 2021

See room deals

Dear. Mr. Todd, Thank you for your terrific review of Somerset Norodom Phnom Penh! It brings us such satisfaction to hear that our staff surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. Please do let me know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! thanks !!! Yours sincerely, Bun Ny Guest Service Manager

Responded December 30, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
ZAYAR from Thailand
Business traveler
Studio Deluxe King
Stayed 4 nights in October 2022

Perfect”

All you need during business trip.

Reviewed October 10, 2022

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Dear ZAYAR, Thank you for your perfect rating of Somerset Norodom Phnom Penh. We are thrilled to hear that you had a great stay with us and your business trip needs were fulfilled. My team and I hope that you will continue to support us in your future business trips to Phnom Penh. Best Regards, Joel Ho General Manager

Responded October 11, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
Duong from Cambodia
Couple
Studio Premier Double
Stayed 1 night in June 2022

Recommend to my friends stay at sumerset is very nice ”

Love your place

Reviewed June 08, 2022

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Dear Mr. Doung, Thank you for your recommending Somerset Norodom Phnom Penh to your friends. We would like to express our heartfelt and appreciate for your wonderful comment on your recent stay with us. We are looking forward to welcome you back in the near future. Yours Sincerely, Voleak EN Guest Service Manager

Responded December 26, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
ZAYAR from Thailand
Couple
Studio Executive
Stayed 9 nights in November 2022

second home”

my nearest expression will be "feel like second home".

Reviewed November 23, 2022

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Dear ZAYAR, Thank you very much for your compliments. My team and I are happy to know that Somerset Norodom Phnom Penh felt like your second home during your recent stay with us. I have shared your review with the entire team and we are certainly encouraged by it. We hope that you will visit us again in the future for another wonderful stay with us. It has indeed been our pleasure to host you and we look forward to welcome you back. Best Regards, Joel Ho General Manager

Responded December 07, 2022
Somerset Norodom Phnom Penh
9.6
Exceptional
Jordan from United Kingdom
Solo traveler
Studio Premier Double
Stayed 12 nights in March 2022

Excellent Apartment ”

This apartment was excellent and was only a short tuk tuk ride to the centre of the city. The staff were amazing and any requests I made were dealt with quickly and professionally. I would definitely stay here again.

Reviewed April 09, 2022

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Dear . Mr. Jordan, Thank you for your terrific review of Somerset Norodom Phnom Penh!.It brings us such satisfaction to hear that our staff surpassed your expectations. My team and I are striving to create the wonderful memories for all our guests. Please do let us know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! Yours Sincerely, Bun Ny Guest Service Manager

Responded April 11, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
Sonia from Cambodia
Couple
Studio Deluxe King
Stayed 3 nights in December 2021

Serviced and property”

Extra comfort service + Good choice of property

Reviewed December 12, 2021

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Dear. Sonia, Thank you so much for taking your time to share your recent stay at Somerset Norodom Phnom Penh. We are glad to hear that your were enjoy with our service as well as the facilities. My team and I are striving to create the wonderful memories for our guests. Please do let us know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! Yours sincerely, Bun Ny Guest Service Manager

Responded December 22, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
alexandre from France
Couple
Studio Premier Double
Stayed 3 nights in January 2022

Perfect stay”

Everything was great in this brand new hotel.

Reviewed January 24, 2022

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Dear. Alexandre, Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. I am delighted to hear that you had a great experience at Somerset Norodom Phnom Penh. Thank you so much for choosing Somerset Norodom Phnom Penh, and we are looking forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded January 25, 2022
Somerset Norodom Phnom Penh
9.2
Exceptional
David from Thailand
Solo traveler
Studio Executive
Stayed 8 nights in March 2022

Great stay”

Just what I needed. - Perfect location (minutes away from all I needed) - great gym / clean - nice pool Be prepared to grab a tuk tuk to get out and about. A quick ride to restaurants & coffee shops.

Reviewed March 13, 2022

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Dear Mr. David, Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. I am delighted to hear that you had a great experience at Somerset Norodom Phnom Penh. Thank you so much for choosing Somerset Norodom Phnom Penh, and we are looking forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded March 15, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
Teik from Singapore
Solo traveler
Studio Deluxe King
Stayed 6 nights in January 2022

Great services”

Super! for their breakfast style.

Reviewed January 23, 2022

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Dear Mr. Teik, On behalf of the entire team at Somerset Norodom Phnom Penh, we would like to express our heartfelt and sincere gratitude for your wonderful review more so on the extensive food offerings at our breakfast. Thank you for choosing Somerset Norodom Phnom Penh, and we look forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded January 25, 2022
Somerset Norodom Phnom Penh
8.8
Excellent
Lim from Singapore
Business traveler
Studio Deluxe King
Stayed 3 nights in November 2022

Good location for business stay”

Was there for a conference and location of the hotel was of close proximity. Service was good and the room was big

Reviewed December 28, 2022

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Dear Mr. Lim, Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. We are delighted to hear that you have enjoyed your stay and appreciated our location and service. My team and I look forward to welcoming you back for another great stay experience with us during your future travels to the wonderful city of Phnom Penh. Best Regards, Voleak EN Guest Service Manager

Responded January 10, 2023
Somerset Norodom Phnom Penh
9.6
Exceptional
Matt from Thailand
Couple
Studio Deluxe King
Stayed 4 nights in July 2022

Exceptional”

Good stay close to embassies.

Reviewed August 03, 2022

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Dear Matt, We are glad to hear that you had a great stay with us during your recent visit to Phnom Penh and found our location suitable for your purpose in visiting Cambodia. Thank you for your kind recommendation on Somerset Norodom Phnom Penh. My team and I hope that you will continue to support us in your future trips to Phnom Penh and allow us another opportunity to provide you with a positive stay experience. Best Regards, Joel Ho General Manager

Responded October 11, 2022
Somerset Norodom Phnom Penh
9.2
Exceptional
Vatcharin from Thailand
Business traveler
Studio Executive
Stayed 2 nights in May 2022

Nice first time at Somerset Norodom :)”

Comfortable room. Nice landscape. Love the sustainability concept

Reviewed May 12, 2022

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Dear Vatcharin On behalf of the entire team at Somerset Norodom Phnom Penh, we would like express our heartfelt and appreciate for your wonderful comment on your recent stay with us. I have shared this priceless comment to all our team. Thank you for choosing Somerset Norodom Phnom Penh and we looking forward to welcome you back in the near future. Yours Sincerely, Bun Ny Guest Service Manager.

Responded May 17, 2022
Somerset Norodom Phnom Penh
9.6
Exceptional
Cavin from Cambodia
Family with young children
1-Bedroom Executive Apartment
Stayed 2 nights in December 2020

Consistently Somerset”

When you stay at Somerset you know what to expect.

Reviewed December 20, 2020

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Dear Cavin, Thank you for your compliments and we appreciate it. We are glad that you had a great stay with us and we look forward to the next time you stay with us again. Best Regards, Joel Ho Residence Manager

Responded August 18, 2021
Somerset Norodom Phnom Penh
8.8
Excellent
Yustinus from Singapore
Solo traveler
Studio Deluxe King
Stayed 3 nights in April 2022

Good Hotel”

Good and New Hotel Breakfast is not good Some facilities need to be improved such as the room phone which is not connected to the reception

Reviewed May 01, 2022

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Dear Mr Yustinus, It was a great pleasure having you stay at Somerset Norodom Phnom Penh. Thank you for sharing your feedback about your stay experience with us on 16 April 2022. On behalf of my team, I would like to sincerely apologize for the lack in standards resulting in a poor experience at Somerset Norodom Phnom Penh. Regarding breakfast service, please be assured that will be discussing with our breakfast service vendor within this week on the issues of our standards and on the resumption of proper service as before, as Cambodia starts to ease the Covid-19 restrictions. We acknowledge your feedback and seek your kind understanding. Regarding the telephone issue, we will be making sure that our checks before allowing customers to enter the room is done more meticulously so as to minimize such situations. .Please accept our sincere apologies and we hope that you will allow us another opportunity to serve you better during your next trip to Phnom Penh. Best regards, Bun Ny

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Somerset Norodom Phnom Penh
8.0
Excellent
HOAY from Cambodia
Family with young children
Studio Premier Double
Stayed 3 nights in April 2022

Great value and comfortable room”

Nice infinity pool, comfortable room and good price

Reviewed April 18, 2022

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Dear HOAY, On behalf of the entire team at Somerset Norodom Phnom Penh, we would like express our heartfelt and appreciate for your wonderful comment on your recent stay with us. I have shared this priceless comment to all our team. Thank you for choosing Somerset Norodom Phnom Penh and we looking forward to welcome you back in the near future. Yours Sincerely, Bun Ny Guest Service Manager.

Responded April 22, 2022
Somerset Norodom Phnom Penh
8.0
Excellent
Sotheara from Cambodia
Couple
Studio Deluxe King
Stayed 2 nights in July 2022

Recommended”

Good place to relax

Reviewed October 12, 2022

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Dear Mr. Sotheara, Thank you for leaving such as a wonderful review for Somerset Norodom Phnom Penh. I am delighted to hear that you had a great experience at Somerset Norodom Phnom Penh. We are looking forward to welcoming you back again very soon. Yours Sincerely Voleak EN Guest Service Manager

Responded December 26, 2022
Somerset Norodom Phnom Penh
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